I don't like Screen burn-in - T-Mobile Samsung Galaxy S 4

MY Mother use Galaxy S4 and she bought it on last week. and she just use bluescreen on KaKao Talk, And it develops to screen Burn-IN!!!!!!!!
Umm... My Mother use blue talk...very not good...
And So. I will get it to A/S,
Had you ever been to burn-in?

dev.ahchew said:
MY Mother use Galaxy S4 and she bought it on last week. and she just use bluescreen on KaKao Talk, And it develops to Burn-IN!!!!!!!!
And So. I will get it to A/S,
Had you ever been to burn-in?
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I am not making any sense of this. Can you re-phrase?

dev.ahchew said:
MY Mother use Galaxy S4 and she bought it on last week. and she just use bluescreen on KaKao Talk, And it develops to Burn-IN!!!!!!!!
And So. I will get it to A/S,
Had you ever been to burn-in?
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Click to collapse
It's a bit hard to understand your English but I'm guessing your mom has this phone and has had an image burn into the screen.. I don't know what you mean by "I will get it A/S" but I haven't had a problem with anything burning into the screen if that helps
Sent from my SGH-M919 using xda app-developers app

SGS4 got burn in the oven

dev.ahchew said:
MY Mother use Galaxy S4 and she bought it on last week. and she just use bluescreen on KaKao Talk, And it develops to Burn-IN!!!!!!!!
And So. I will get it to A/S,
Had you ever been to burn-in?
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Click to collapse
Hard to imagine the phone developing display/image burn-in just in one week. Check for other culprits.

ferganer said:
Hard to imagine the phone developing display/image burn-in just in one week. Check for other culprits.
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That's actually not that uncommon for AMOLED screens. But it shouldn't happen under normal stock conditions unless you let it run 24/7 or something. A lot of the in-store display models will have that effect cuz they are actually on 24/7 displaying some demo crap.
The only time I've experienced it is with my old Galaxy Nexus, which had a custom kernel that kicked the display power wayyy up to increase brightness and a bug that made my screen display a clock overnight. So now against a white background there's a visible "8:58" in the middle.
Again, this shouldn't happen unless that blue screen was on your phone for half a day at full brightness. But if you do see discoloration that's persistent, I'd go for a warranty claim. Hope that helps

dev.ahchew said:
MY Mother use Galaxy S4 and she bought it on last week. and she just use bluescreen on KaKao Talk, And it develops to Burn-IN!!!!!!!!
And So. I will get it to A/S,
Had you ever been to burn-in?
Click to expand...
Click to collapse
LOL WUT

dev.ahchew said:
MY Mother use Galaxy S4 and she bought it on last week. and she just use bluescreen on KaKao Talk, And it develops to Burn-IN!!!!!!!!
And So. I will get it to A/S,
Had you ever been to burn-in?
Click to expand...
Click to collapse
I think penicillin will fix the "burn"

rephrase
dev.ahchew said:
MY Mother use Galaxy S4 and she bought it on last week. and she just use bluescreen on KaKao Talk, And it develops to Burn-IN!!!!!!!!
And So. I will get it to A/S,
Had you ever been to burn-in?
Click to expand...
Click to collapse
can you rephrase this?

yplackl bernbach
do not understand what you say.
do you mean the color of screen?

:laugh: do not under what you say,.
do you mean the screen of s4 looks like aging?

This whole thread don't English good.

Yes. I 'm saying That!
Sent from my SHV-E210S using xda app-developers app

Bad post

bungadudu said:
Need to get my screen burned to the ground, for warranty purposes. What's the best way to get it? Just keeping a static color for 30 hours straight?
What's the best color for this?
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Why would you need that?
Sent from my SGH-M919 using xda premium

bungadudu said:
Need to get my screen burned to the ground, for warranty purposes. What's the best way to get it? Just keeping a static color for 30 hours straight?
What's the best color for this?
Click to expand...
Click to collapse
So you want to purposely cause a hardware fail, then make a warrenty claim as a result of it?
And you expect the XDA community to assist you in this fraud?

Related

Ridiculous crap screen

I already have a CDMA Verizon nexus.
I order a GSM nexus and got it yesterday.
The difference between the two screens is so ridiculously noticeable I want to smash the phone
The original verizon one is vibrant and bright.
The new gsm one is dull looking. it flickers slightly when I do solid color tests. whites look dull.
Absolute fricken BULL ****.
Go eat **** google
Dont feed the troll my little [put in any word].
Maybe you just got a bad one?
Thought about it?
I've had both and never noticed a difference between the two. Maybe something is wrong with your new one.
Its a common thing as ive read in other posts but its googles fault for allowing it to happen.
You know Google doesn't manufacture the phones, right?
Increase brightness
joking.. sorry :silly:
johnan2112 said:
You know Google doesn't manufacture the phones, right?
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its their responsibility to not let samsung F UP
Pitnefor said:
its their responsibility to not let samsung F UP
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because they have the time/resources to QC check every single phone?
Pitnefor said:
its their responsibility to not let samsung F UP
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Then go back to using the worthless CDMA verizon phone...can't believe you are serious.
It is actually the manufacturing facility's quality control that has failed. Google is just the point of sale. You don't get mad at Best Buy and call them F Ups if a PlayStation bought there is a lemon, why should this be different because it is Google?
Sent from my Galaxy Nexus using xda app-developers app
is this supposed to be an AMOLED vs. LCD-rage-thread, or did the OP just receive a device with crappy screen and is now blaming google for it?
both options are so embarrassing I'd really like OP to smash the Nexus... in his face.
knight4led said:
It is actually the manufacturing facility's quality control that has failed. Google is just the point of sale. You don't get mad at Best Buy and call them F Ups if a PlayStation bought there is a lemon, why should this be different because it is Google?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
He a troll, anybody with half a brain would just ask for a replacement if it was that bad/defective. I got a lemon evo 3d,, posting a thread bashing the phone isn't gonna fix it, Radio Shack replaced it immediatly. In before lock!
I received a terrible screen from Verizon for my first phone. I was dull, and had weird banding and a dead pixel... They did t believe me until I made them compare mine to a display model. The only issue I had getting a new one was that I had accidentally let the play store re download titanium backup. They then tried to say I was rooted, root checker failed, then they tried to aay the app broek my screen.....
Tl;Dr just get a replacement and stop whining.
Sent from my Galaxy Nexus using Tapatalk 2
knight4led said:
It is actually the manufacturing facility's quality control that has failed. Google is just the point of sale. You don't get mad at Best Buy and call them F Ups if a PlayStation bought there is a lemon, why should this be different because it is Google?
Sent from my Galaxy Nexus using xda app-developers app
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ARE YOU FING SERIOUS?
this issue is extremely prevalent. Just go look at other threads on the issue.
point of sale?!? It's their Nexus phone. GOOGLES PHONE. They have a responsibility, THEY ARE THE QUALITY FILTER TO THE END USER
same as CISCO FOOD filters out horrible food products. What happens if Cisco lets a shipment of bad tomato's in. Customers supposed to blame the farmers?? no they blame the POINT OF SALE CISCO
Hannes The Hun said:
is this supposed to be an AMOLED vs. LCD-rage-thread, or did the OP just receive a device with crappy screen and is now blaming google for it?
both options are so embarrassing I'd really like OP to smash the Nexus... in his face.
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NO its about a huge inconsistency in screen quality from nexus to nexus, amoled to amoled.
THE SAD THING IS, most people WOULD NEVER KNOW, because you cant tell how ****y your screen is until you compare it to a non ****y one
Pitnefor said:
ARE YOU FING SERIOUS?
this issue is extremely prevalent. Just go look at other threads on the issue.
point of sale?!? It's their Nexus phone. GOOGLES PHONE. They have a responsibility, THEY ARE THE QUALITY FILTER TO THE END USER
same as CISCO FOOD filters out horrible food products. What happens if Cisco lets a shipment of bad tomato's in. Customers supposed to blame the farmers?? no they blame the POINT OF SALE CISCO
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i'm going to make this simple for you since you clearly have no understanding of how this all works.
google hired samsung to manufacture the phone.
samsung makes phone and QC checks their batches.
samsung then packages and sends phones to google for sale
google takes ALREADY PACKAGED PHONES IN THE BOX and sells them
do you honestly believe google is going to open up sealed boxes and check every phone? if you do, you are completely insane and need to be checked in somewhere.
---------- Post added at 12:52 PM ---------- Previous post was at 12:51 PM ----------
Pitnefor said:
THE SAD THING IS, nearly all people UNDERSTAND THE PROCESS OF HOW PHONES GET TO CONSUMERS, UNLIKE ME
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fixed for you.
To the OP:
Please tell me you've never, in the history of your life, purchased a product, brought it home only to open the package to find its defective. Tell me you never had to return a product to get a replacement, or simply return a product because you weren't happy with it??
If you haven't - then you have horseshoes where the sun doesn't shine... Products aren't HANDMADE anymore... quality control nowadays goes as far as checking 2 or 3 phones out of hundreds on a production line.
Come on man, be serious.
kirdroid said:
Then go back to using the worthless CDMA verizon phone...can't believe you are serious.
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Worthless?
Can the GSM good ol' boys club please be act a little more mature?
@OP: Get it replaced. Typing a bunch of expletives isn't going to fix your screen.
Pitnefor said:
same as CISCO FOOD filters out horrible food products. What happens if Cisco lets a shipment of bad tomato's in. Customers supposed to blame the farmers?? no they blame the POINT OF SALE CISCO
Click to expand...
Click to collapse
Normal people wouldn't buy bad tomatoes....
Sent from my Galaxy Nexus using Tapatalk 2
adrynalyne said:
@OP: Get it replaced. Typing a bunch of expletives isn't going to fix your screen.
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Click to collapse
Seriously... why so much rage? If its actually defective, have it replaced.

My Google Play Nexus has a terrible screen, what to do?

I just received my Google Play Nexus and as soon as I booted it up to the first screen I could tell the display was trash. It was stupidly purple and grainy. I know this isn't normal because I've owned 2 GSM Nexi previously. Even without owning them, it's pretty easy to see something is wrong with the display. How does this get released to the public?
I really don't feel like going through multiple replacements until I get a good screen. What are my options as far as guaranteeing a good screen? Thanks.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
send it back and get a new one or flash a kernel and change the colors.
Pretty much nothing, going to have to stick with it or do a bunch of the advanced replacements or return it. I'm about to be on my fourth galaxy nexus. Even when I requested the most recent one they were bullshitting me telling me I was out of warranty when it had only been 1 week from the last replacement. I have wasted about 3hrs the past 2 days on the phone and got nothing but big fat NOs for any more returns and they told me id have to send in a repair and this was from a level 3 advanced return employee. This asshole level 3 god of samsung decided to make notes on my file saying I was out of warranty and not to advance replace my phone. He apparently was for sure that warranty was only for 14 days from date of purchase and would not listen to me. Thankfully I called a couple times more until I got connected with someone who sounded like they had the slightest amount of intelligence without redirecting me (i had to call very many times because mostmof the regular employees were seeing the notes the douche left on my account about not allowing me to advanced replace and telling me no)and ended talking to a standard employee who normally takes care of repairs/returns and she was like wtf u are still under warranty I'll fix everything in the records and send you a new one.
IMO if I were you I'd do anything to get rid of that phone without going thru Samsung. They'll bull**** you and run u around in circles and youll waste plenty of life on the phone with their garbage customer service. END RANT
this worry's me mine will be here Thursday i don't wanna have to deal with returns shouldn't have to with a 400$ phone this kinda sucks ...
Just got a replacement and the screen is WAY better than my last one. I honestly can't believe I went 7 months with a defective screen.
Sent from my Galaxy Nexus using xda app-developers app
I was pretty much set on returning my phone to Google and take the 15% restocking fee until this rep figured out the issue andhelped. She was honestly the last call I was gonna make and if it wasn't resolved after then I was getting rid of the nexus and taking the 60$ loss instead of being stuck with this garbage screen nexus they sent me as a replacement phone
---------- Post added at 01:22 AM ---------- Previous post was at 01:21 AM ----------
electronixgimp said:
this worry's me mine will be here Thursday i don't wanna have to deal with returns shouldn't have to with a 400$ phone this kinda sucks ...
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Click to collapse
That's exactly what I'm saying.
just gonna have to wait and see if its super bad i will do some yelling lol...
Yelling doesnt work. They are super firm on what they say and just redirect you to idiots that are higher up and don't listen. Just pray, pray and pray that u don't have to deal with samsung
Sent from my Galaxy Nexus using xda app-developers app
i guess that ill have to do sounds like its a pia grr ill keep my htc vivid just in case now lol if nexus disappoints Craigslist it goes
I've owned two GSM Gnex's and never had a issue with the screen. I hope the one I get Thursday is ok.
I went through a single replacement with Google then returned the replacement because it was worse than the original. If purple bothers you, a custom kernel - like Trinity - will definitely fix it. However nothing can be done about grain and banding. My suggestion is return the phone and don't bother exchanging it if the latter two bother you.
I have seen a good gnex side by side with mine and I want to cry - the other has no grain or banding at all - however i just don't have the energy to fight Samsung on this and play endless exchange game, and wish I'd just returned the phone to Google and gotten something else. For the record I have two dark bands - one vertical and one horizontal - crossing in the middle of the screen, in addition to a heavy dose of grain. Trinity wiped out all purple though.
nmp591 said:
I was pretty much set on returning my phone to Google and take the 15% restocking fee until this rep figured out the issue andhelped. She was honestly the last call I was gonna make and if it wasn't resolved after then I was getting rid of the nexus and taking the 60$ loss instead of being stuck with this garbage screen nexus they sent me as a replacement phone
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UMMM so how did she helped you with your issue?
How does the screen look bad? Is it in the dark or one of those tests or in normal conditions?
Sent from my Galaxy Nexus using xda app-developers app
Screwhead24 said:
UMMM so how did she helped you with your issue?
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She actually saw that I wasn't out of warranty and deleted everything that was bs on the notes on my account. She set me up for another advanced replacement that nobody else would do
Sent from my Galaxy Nexus using xda app-developers app
Got mine yesterday no issues at all with screen. Guess I'm lucky. I do notice differences in dialer but that's the ics background I believe
Sent from my Galaxy Nexus using xda premium
why bought the GN when S3 is far more better?
zeke1988 said:
why bought the GN when S3 is far more better?
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Touchwiz....ew. That ugly home button was a deal breaker for me.
My screen only goes purple when set to the lowest brightness. Is that the normal "purple" behavior people are talking about? Otherwise there is a noticeable snap back into the greys around 5-10% brightness.
zephiK said:
send it back and get a new one or flash a kernel and change the colors.
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Even if I could fix the colors (Which I doubt, they are so far off) there is an extreme amount of graininess to the screen. It's visible even on max brightness.
muyoso said:
My screen only goes purple when set to the lowest brightness. Is that the normal "purple" behavior people are talking about? Otherwise there is a noticeable snap back into the greys around 5-10% brightness.
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Mine is purple even on max brightness. I've never seen a screen this bad in my entire life.

car ran over my phone.. advice?

advice needed..
long story short.
i have insurance. my phone got run over while i was biking and the screen is shattered and the screen will not display ANYTHING but the phone actually still turns on and lights up and i can odin and all that.
so is there anyway i can go about getting the phone replaced WITHOUT paying $100 to assurion?
any advice?
once again, phone seems to actually work fine but it is not functional in that the screen remains black and will not display anything, so a replacement is needed..
EDIT:
also phone is rooted so if i took it into a sprint store, should i odin stock, and if yes wouldn't it then show my odin count @ 1?
would they even bother checking for root if the phone's screen was dead? is there any chance of me getting the phone replaced free of charge or cheaper then via insurance?
1. Get a car.
2. Run over somebody else's phone.
3. Feel better
4. rinse and repeat.
cas8180 said:
1. Get a car.
2. Run over somebody else's phone.
3. Feel better
4. rinse and repeat.
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Click to collapse
damn you're smart! might as well close this thread as all my prayers and questions have been answered!
:laugh:
You pay 10 dollars a month for insurance for these types of problems. If you don't want to use your insurance why pay for it? There is no way around it. No need to Odin anything. Just be happy you had insurance and pay the 100.
Sent from my SPH-D710 using Tapatalk 2
I think there's no way around the $100 because its physical damage caused by you.
Root won't matter because its a hardware issue.
Silent25r said:
You pay 10 dollars a month for insurance for these types of problems. If you don't want to use your insurance why pay for it? There is no way around it. No need to Odin anything. Just be happy you had insurance and pay the 100.
Sent from my SPH-D710 using Tapatalk 2
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Bruce Inman said:
I think there's no way around the $100 because its physical damage caused by you.
Root won't matter because its a hardware issue.
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Click to collapse
yea that's what i thought.
just didn't wanna take the $100 hit but better than nothing.
i'm pretty sure i pay $8 for insurance..
i guess this thread is done unless someone got some super secret cool idea for me?
gershee said:
advice needed..
long story short.
i have insurance. my phone got run over while i was biking and the screen is shattered and the screen will not display ANYTHING but the phone actually still turns on and lights up and i can odin and all that.
so is there anyway i can go about getting the phone replaced WITHOUT paying $100 to assurion?
any advice?
once again, phone seems to actually work fine but it is not functional in that the screen remains black and will not display anything, so a replacement is needed..
EDIT:
also phone is rooted so if i took it into a sprint store, should i odin stock, and if yes wouldn't it then show my odin count @ 1?
would they even bother checking for root if the phone's screen was dead? is there any chance of me getting the phone replaced free of charge or cheaper then via insurance?
Click to expand...
Click to collapse
I'd like to see a picture of your phone. Phone gore.
Bruce Inman said:
I think there's no way around the $100 because its physical damage caused by you.
Root won't matter because its a hardware issue.
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Click to collapse
You had an accident- insurance is for accidents- they wont be looking for suspicious Roms when a phone looks like it was " run over by a car " ..be glad you have insurance- ask for a new phone- dont settle for a refurb. if you can help it. ( refurbs are usually fixed phones, prior lemons, or returns-) and last thing- cry the blues !!!! get their sympathy- maybe if its a hot sales lady, you might even get her number.... no- but seriously- use a bit of drama to get their compassion....
IA-32e said:
I'd like to see a picture of your phone. Phone gore.
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Click to collapse
LOL!!
i'll see if i can get a pic from my gf's phone!
haha....
i paid $100. new phone on monday. ((
oh well such is life.
at least e4gt is a sexy phone..
this thread can be closed/is done..
D.B.R.
Go to phoneclaim.com start a claim pay $100.00. Your phone is Damaged Beyond Repair.
Sent from my SPH-D710 using xda premium
Deep fry and eat your phone.
should've used a screen protector.
cnstarz said:
should've used a screen protector.
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Click to collapse
And a case, don't forget the case!
Poor gershee, that totally sucks sorry about your misfortune. I hope the tire ended up with a sliver of gorilla glass in it.
Esoteric68 said:
And a case, don't forget the case!
Poor gershee, that totally sucks sorry about your misfortune. I hope the tired ended up with a sliver of gorilla glass in it.
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No bullsh1t lol
Sent from my SPH-D710 using XDA
Crap, what is with my typos today! lol I hate seeing them show up in someone else's post. It sucks being a perfectionist, especially when I'm less than perfect (so, like, all the time lol)
Esoteric68 said:
Crap, what is with my typos today! lol I hate seeing them show up in someone else's post. It sucks being a perfectionist, especially when I'm less than perfect (so, like, all the time lol)
Click to expand...
Click to collapse
You must be tired!!
Sent from my SPH-D710 using XDA
krazy_smokezalot said:
You must be tired!!
Sent from my SPH-D710 using XDA
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Click to collapse
I have been, all day! lol Having a day off mid-week really screwed me up. I kept thinking Thursday was Sunday and Friday was Monday, which really sucks! Thank god when it was all over it really was Friday.
Esoteric68 said:
I have been, all day! lol Having a day off mid-week really screwed me up. I kept thinking Thursday was Sunday and Friday was Monday, which really sucks! Thank god when it was all over it really was Friday.
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All it takes is one day!! Lol welcome to my club! I go through that a lot often but it's worth it!
Sent from my SPH-D710 using XDA
Esoteric68 said:
Crap, what is with my typos today! lol I hate seeing them show up in someone else's post. It sucks being a perfectionist, especially when I'm less than perfect (so, like, never cuz I'm a woman)
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ftfy
cnstarz said:
ftfy
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hahaha I hate when someone reads between my lines

[POLL] does our Nexus really have a defective display? TRY THIS WALLPAPER and VOTE!

hi all.
i think my display is defective. i've read many thread about it but i haven't found anyone describing the same exact issue, very noticeable horizontal lines.
however, since i've also read that someone who sent the phone to samsung, received it back with another defective screen, i'm asking your help.
is this problem, exactly this one, so widespread and i have to live with it or i'm just one of the few and, since it's still under warranty, i should send it to samsung immediatly!? :fingers-crossed:
there are 2 attachments, the wallpaper i ask you to try (it is more noticeable with red, but it appears with most solid colors) and a photo showing how mine looks like, screenshots don't reveal it.
do you see the same effect?
this is not a rom issue, i've experienced it with all the roms i've tryed.
thanks a lot for your help!
Go for it, but that's if Samsung actually won't charge you for it, I feel like they'd claim you damaged it, being the assholes they are, and then charge like $200, in which case you may want to either get a new phone or buy another GalNex from eBay.
Good luck, warranty claim sucks lol
Sent from my Galaxy Nexus using xda app-developers app
jimmyco2008 said:
Go for it, but that's if Samsung actually won't charge you for it, I feel like they'd claim you damaged it, being the assholes they are, and then charge like $200, in which case you may want to either get a new phone or buy another GalNex from eBay.
Good luck, warranty claim sucks lol
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
jimmyco, thanks for your reply.
actually, i hope they won't say i'm guilty for an issue like this, how can the user do that...
i guess you don't experience the problem.
can you please vote anyway? i'd like to collect as many votes as possible, thanks!
guys, please... i need your help to collect as much experiences as possible! :fingers-crossed:
Then use the existing display thread.
I also have this issue. Going to take it to best buy since I have insurance from them.
Sent from my Galaxy Nexus using xda premium
lorenx said:
guys, please... i need your help to collect as much experiences as possible! :fingers-crossed:
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Click to collapse
Tried the wallpaper, was sure I would see the lines. Nothing....
Sent from my Galaxy Nexus using xda premium
Esteway.619 said:
I also have this issue. Going to take it to best buy since I have insurance from them.
Click to expand...
Click to collapse
Jubomime said:
Tried the wallpaper, was sure I would see the lines. Nothing....
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Click to collapse
thanks guys for your contributions. :good:
could you please vote the poll so we can have an idea about the percentages?
we all know, nexuses are development phones but we deserve a decent display at least...
Esteway, exactly the same issue? is it getting worse since you bought the phone?
thanks
lorenx said:
thanks guys for your contributions. :good:
could you please vote the poll so we can have an idea about the percentages?
we all know, nexuses are development phones but we deserve a decent display at least...
Esteway, exactly the same issue? is it getting worse since you bought the phone?
thanks
Click to expand...
Click to collapse
Yup exactly the same issue. Its just started about a month ago. I've had the phone for a year now. But the lines are getting worse
Sent from my Galaxy Nexus using xda premium
Esteway.619 said:
Yup exactly the same issue. Its just started about a month ago. I've had the phone for a year now. But the lines are getting worse
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Click to collapse
yeah, it is getting increasingly annoying.
if you don't mind please keep us up to date when you'll get it back... :fingers-crossed:
lorenx said:
yeah, it is getting increasingly annoying.
if you don't mind please keep us up to date when you'll get it back... :fingers-crossed:
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Click to collapse
will do. i have the best buy protection plan on mine so i know i will get a new phone. my problem is if they will give me a 32gb version or if they will screw me for the 16gb ive seen on the verizon site. but ill let u know
some one more please, just to have a significative sample!
no lines on mine
OMG!! Its a defect?? I thought this is how gnex is....
But anyway I don't have warranty...:sly:
I'll spend rest of my life thinking its a unique nexus style
Sent from my defective Nexus.
Actually this is Samsung screen. I used to have it on my Galaxy S and when screen broke and I got new screen, it was the same like this.Galaxy S3 of my dad has it. my Gnex has it. But not that much. But the lines should be vertical. Your screen is probably messed up because even that is normal, you really have to focus to see this with naked eye. Those lines also appear rarely.
Wow, mine is perfect. I'm awesome (jk)
I could barely see any lines but I do have the horizontal lines. Mine are most noticeable on white backgrounds and stuff, mostly the browser. It bugs me but it doesn't, it's not too bad and it goes away completely with more brightness and gets worse when the screen is really dim.
thank you guys for having shared your experiences... thanks a lot!
let's see if we can increase our significative sample...
nope, mine is flat, no lines
Sent from my Galaxy Nexus using Tapatalk 2
negrobembon said:
nope, mine is flat, no lines
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hi negrobembon!
if you can also give a vote we would increase our poll, thanks

S6 Edge Plus Cracked By Itself!?

So I got my brand new Samsung Galaxy S6 Edge Plus from T-Mobile about 2 and a half days ago now. On the beginning of the second day I woke up to notice (With the phone sitting on my nightstand charging like any other phone I've had) that the phone was very very hot to the touch. Upon further inspection after I unplugged it I noticed (To my horror! 0.0) There is now a giant running crack along the left side of the phone. Being in a case from day 1 and NEVER being dropped, this is most definitely NOT accidental damage by any means. (At least in my opinion ). Since the incident I've contacted Samsung and they've provided me with a shipping label to have them take a look at the device. Was really hoping for this to be my best phone yet (Since the Note 4 ). Let's all hope Samsung pulls through and helps me out in this situation! I'll post pictures below and keep you guys updated on what's happening as far as the phone goes! :highfive:
s24.postimg.org/vanfncg05/20150904_220810.jpg
s24.postimg.org/jucfbkcg5/20150904_220902.jpg
s24.postimg.org/vxmccvcw5/20150904_220900.jpg
s24.postimg.org/3m0sftszp/20150904_220829.jpg
s24.postimg.org/vanfncg05/20150904_220810.jpg
UPDATE!!!: THEY FIXED IT, LOL I UPDATED THE FRONT THREAD TO SAVE YOU FROM SCROLLING
Hmmmm.....this is OP first ever post
It is certainly possible that the battery swelled like the nexus 6 batteries did. The pressure could have cracked the glass but it is likely that samsung would deny that claim. I would document everything and even charge it up again and record the temperature of the phone when it's over heating. Try to remember we all had one post once. I discovered XDA when I was having problems with my LG thrill.
Sent from my SM-G928T using XDA Premium HD app
knite75 said:
Hmmmm.....this is OP first ever post
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Lol yeah its my first post ^.^
Intub8 said:
It is certainly possible that the battery swelled like the nexus 6 batteries did. The pressure could have cracked the glass but it is likely that samsung would deny that claim. I would document everything and even charge it up again and record the temperature of the phone when it's over heating. Try to remember we all had one post once. I discovered XDA when I was having problems with my LG thrill.
Sent from my SM-G928T using XDA Premium HD app
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Thanks for the advice I charged it up for a second time and the phone didn't hear up as much. I'll keep you updated (I'm sending it in on Tuesday and living with it until then
knite75 said:
Hmmmm.....this is OP first ever post
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what does that mean other than it's the OP first post.
O_e
llynch7 said:
what does that mean other than it's the OP first post.
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I'm not sure what he meant by that
llynch7 said:
what does that mean other than it's the OP first post.
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More often than not, these first time posters will start a thread like this spreading FUD and drop out leaving everyone in a panic. Somehow those threads become a warzone. ? I'm not saying that is the case here though.
(Not the case here + Update on Phone)
(Whoever just said that this was to cause hype, it's not. It actually legit happened here).
UPDATE
I'm so pissed right now. Samsung called me back and gave me the runaround that this was accidental damage! :crying: . They've really pissed me off. This was not accidental damage and now they want to send it back to me. Going to try to contact their repair center on Monday and appeal this case but other than that I need other options!
If anyone else has any ideas on what to do please let me know!
mmyers0876 said:
(Whoever just said that this was to cause hype, it's not. It actually legit happened here).
UPDATE
I'm so pissed right now. Samsung called me back and gave me the runaround that this was accidental damage! :crying: . They've really pissed me off. This was not accidental damage and now they want to send it back to me. Going to try to contact their repair center on Monday and appeal this case but other than that I need other options!
If anyone else has any ideas on what to do please let me know!
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The power of social media. Blast them on facebook, twitter etc.
Sent from my SM-G928T using XDA Premium HD app
this is one reason im going to the regular s6 than the curve, hope u resolve this issue
Call Tmobile they will replace it. My phone arrived damaged. Tmobile replaced it no issues. First I called Samsung. They wanted me to buy the protection plan
bklynsoulja said:
this is one reason im going to the regular s6 than the curve, hope u resolve this issue
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Yeah, this one reason of self-destructing curved glasses keeps me away too.
Samsung is being inundated with complains from customers of their Edge self-destructing.
I just hate it. HATE IT!
Help
Intub8 said:
The power of social media. Blast them on facebook, twitter etc.
Sent from my SM-G928T using XDA Premium HD app
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Good Idea But I feel like I don't have enough followers etc. So if I give you my twitter please "retweet it" Lmao, Matt_My3rs.
It'll be an $175 deductible for T-Mobile insurance.
Will try!
starscrean212 said:
Call Tmobile they will replace it. My phone arrived damaged. Tmobile replaced it no issues. First I called Samsung. They wanted me to buy the protection plan
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Thanks! I will give it a shot if this doesn't work out with Samsung!
Good news!
I called back Samsung and this time the agent is extremely helpful, they haven't even shipped my phone back yet so Im being transferred to Tier 2 support Might have a chance here!
Heat Test? 0_e
mmyers0876 said:
I called back Samsung and this time the agent is extremely helpful, they haven't even shipped my phone back yet so Im being transferred to Tier 2 support Might have a chance here!
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They've now decided to conduct a "Heat Test" and I should know the results via a call tomorrow. :/
No Info...On Phone Now
mmyers0876 said:
They've now decided to conduct a "Heat Test" and I should know the results via a call tomorrow. :/
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Still have no info from the technicians. (They apologized for not contacting me). So I'm being transferred to one live on the phone right now! cross your fingers!
They fixed it!
mmyers0876 said:
Still have no info from the technicians. (They apologized for not contacting me). So I'm being transferred to one live on the phone right now! cross your fingers!
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YAY! They're sending me a new one free of charge! Thanks Samsung for finally fixing my new phone!
call tmobile and play sob story

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