Related
I have a locker at work. I keep my phone in it while I'm working along with all my other valuables. Well, when pulling the phone out of my locker, it fell to the ground which is about 3-4 feet. I have a Platinum case from Best Buy on it, which is the same as the Seidio Surface Combo case(I didn't have it in the holster) and a Zagg Invisible shield on it. The screen cracked in about 5 spots and won't turn on. The local Sprint repair Center didn't have the screen for it so I was advised to file an insurance claim. I just bought the phone on Saturday! Oh I am so mad at myself for not paying attention more and getting in too big of a hurry. The corporate store wouldn't exchange it for me. I know, no one cares about my sob story, but it just sucks and you guys are my ventilation units.
That sucks. At least its replaceable.
Yeah, but I'm a little upset that Sprint doesn't have these screens yet. It wouldn't cost me a dime if they did. Now I have to pay $100 deductible. It is what it is, but it's still upsetting.
That sucks man sorry. One night my girl got pissed @ me so she beamed my phone (she knows how much I love my phone) straight at the wall. I have a cheap case on the back end but I still got no scratches and dents on it. I guess I just got lucky. Sorry again.
sounds like bad luck. I've dropped my phone a ton of times with just a cheap TPU case on it. No issues so far, whew.
why cant they just swap it out for u? if its repairable, then u shoudnt have to go thru insurance...
Sent from my SPH-D710 using Tapatalk
If it makes you feel better (probably wont) I feel your pain...almost. Today my wife went to use the bathroom with her et4g that I just got her a few weeks ago in her back pocket and it took a dive straight into the toilet. I even told her to be careful with that because its the most common water damage "oops" I see from females coming in my store!
Sent from my SPH-D710 using xda premium
I feel bad for you. I've dropped my E4GT a few times and there's not a scratch on. No case no screen protector on mine. You must have dropped it just right or wrong
Sent from my SPH-D710 using xda premium
ilostmypistons said:
I feel bad for you. I've dropped my E4GT a few times and there's not a scratch on. No case no screen protector on mine. You must have dropped it just right or wrong
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Same!
Good luck to you thread starter
housry23 said:
Yeah, but I'm a little upset that Sprint doesn't have these screens yet. It wouldn't cost me a dime if they did. Now I have to pay $100 deductible. It is what it is, but it's still upsetting.
Click to expand...
Click to collapse
Really? I've never known them to do a repair for damage for free. Normally they examine the phone for dents and signs of droppage and try to blame ANYTHING on that problem so you have to go through insurance. But I've only known them to do physical repairs for free on hardware problems not related to user error. A cracked screen would definitely get insurance status, and they'd merely charge you the $100 in-store for the repair instead of making you wait two days for Asurion to ship it out.
I just filed a claim... cracked my screen but it still worked... Sprint told me since it was longer then an inch, so I couldn't get the screen replaced at the repair center. bs
Sent from my SPH-D710
_dan said:
I just filed a claim... cracked my screen but it still worked... Sprint told me since it was longer then an inch, so I couldn't get the screen replaced at the repair center. bs
Sent from my SPH-D710
Click to expand...
Click to collapse
Said the samething when my EVO cracked. Repaired it myself then traded it for this phone because I broke the volume button. Stupid reason but no I miss my EVO, did everything I wanted to and more. Try fixing the phone yourself first.
Sent from my SPH-D710 using xda premium
I have never had to pay for a replacement due to physical damage (not water) and have had multiple cracked screens either repaired or the whole phone replaced (on other phones).
Seriously try a different repair center, I actually have the best of luck with 3rd party ones. If they can't repair the phone they just do an advance exchange and call me a few days later when the new phone comes in.
R1ptide said:
I have never had to pay for a replacement due to physical damage (not water) and have had multiple cracked screens either repaired or the whole phone replaced (on other phones).
Seriously try a different repair center, I actually have the best of luck with 3rd party ones. If they can't repair the phone they just do an advance exchange and call me a few days later when the new phone comes in.
Click to expand...
Click to collapse
Don't you pay for 3rd party?
Sent from my SPH-D710 using xda premium
The plastic seidio type cases suck.at absorbing shock. That's why u need a tpu like case.
Sent from my SPH-D710 using XDA App
Man sorry to heard that.! I got my phone from best buy with 10dollar amonth insurance. 2$more than de sprint but they got better coverage and no deductible.
Sent from my SPH-D710 using xda premium
locoboi187 said:
Don't you pay for 3rd party?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Sorry meant 3rd party sprint repair center IE not a corporate store
skykc0401 said:
Man sorry to heard that.! I got my phone from best buy with 10dollar amonth insurance. 2$more than de sprint but they got better coverage and no deductible.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
They dont replace lost phones
Sent from my SPH-D710 using xda premium
R1ptide said:
Sorry meant 3rd party sprint repair center IE not a corporate store
Click to expand...
Click to collapse
Never heard of those.
locoboi187 said:
Never heard of those.
Click to expand...
Click to collapse
You might not have realized they were 3rd party. You can check on sprints website
Sent from my SPH-D710 using Tapatalk
The glass on my T989 have had scratches for the last month. It hasn't gotten worse, but I really want to get it fixed, because its starting to really get to me. I'm weighing my options, it seems it would be too costly, and I plan on rather spending money on getting a SG3 at full retail. Should I repair this, and sell it, or sell it as is on craigs list? What would be the most cost effective way? I notice there are OEM original glass replacements on ebay for like 10-15 dollars but don't know how to replace it myself. How much would it be to get a professional to do it? What price would I be able to sell it at on craigslist just to sell it as is? I'm not sure what I should do, any suggestions would help. Theres like 6 hair thin crack lines spread in a circular pattern about 2 cm apart on the top half of the screen. Any suggestions appreciated thanks!
I have never tried it myself but I have heard that replacing the screen on most phones is not too difficult.
gariputo said:
I have never tried it myself but I have heard that replacing the screen on most phones is not too difficult.
Click to expand...
Click to collapse
I dunno this one seems pretty darn hard. My Hd2 was a b**** since it needed soldering so instead of trying I just sold it
Ive been meaning to post up a tutorial but I did it for myself...it was simple but Replacing the screen on this phone for some scratches is not the best option though as its an expensive screen
Btw the screen and the digitizer are one peice... Or at least very well glued together
Isnt there some type of 'scratch filler' thing that you rub into the scratches?
Try on of these ideas
http://pattyinglishms.hubpages.com/hub/Glass_Repair
Sent from my SGH-T989
Omg what happened!?!?
Sent from my SGH-T989 using XDA
rastlin said:
Omg what happened!?!?
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Yeah what happened???
Cellulardr.com
They can fix it, they handle my phone's screen and USB port in about a week.
Sent from my SGH-T989 using Tapatalk 2
Are they scratches or cracks? Big difference.
I had a few thin, semi-deep scratches on my screen a while back. I put a dab of white, semi-gritty toothpaste on the scratches themselves, and buffed it into the scratches with a dry towel corner until all residue was gone, then repeated. Did it about 4-5 times and lines were almost entirely buffed out. Can no longer feel lines and can only see when looking extremely close for them. Phone smelled good to boot! Haha!
Cracks... that's a whole another issue.
Best,
AP
rastlin said:
Omg what happened!?!?
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Phone was plugged into my laptop and I was using it while I sat on the floor and the laptop was on my nightstand... I got up to close the laptop lid and it fell...unfortunately the corner of the laptop hit the screen... I spent 175 for the replacement screen and fixed it myself
Sent from my SGH-T989
fmartine said:
Phone was plugged into my laptop and I was using it while I sat on the floor and the laptop was on my nightstand... I got up to close the laptop lid and it fell...unfortunately the corner of the laptop hit the screen... I spent 175 for the replacement screen and fixed it myself
Sent from my SGH-T989
Click to expand...
Click to collapse
Holy crap $175?! I'm assuming you didn't have insurance? The deductible is only $130.
Sent from my GT-P7510 using xda premium
Towle said:
Holy crap $175?! I'm assuming you didn't have insurance? The deductible is only $130.
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
Nope no insurance... :'(
Sent from my SGH-T989
ehBrY said:
I notice there are OEM original glass replacements on ebay for like 10-15 dollars but don't know how to replace it myself. How much would it be to get a professional to do it?
Click to expand...
Click to collapse
Replacing the screen is very easy. There are tutorials online to follow. I've replaced my screen once, I think anyone can do it. Don't pay someone to do it.
Sent from my SAMSUNG-SGH-T989 using xda premium
I dropped my phone yesterday accidentally and now it's cracked St the bottom of the screen..
It really looks ugly and I'm looking for a screen replacement for how much do you think it's a good price for the screen? Is it safe?
How much do you think it's the price of my phone now that the screen its cracked?
Sent from my SAMSUNG-SGH-I747 using xda premium
Like 200$ for the lcd + glass. Or like 15$ for just the glass, its hard to replace but manageable.
Sent from my SGH-T999 using xda app-developers app
ayeitschris said:
Like 200$ for the lcd + glass. Or like 15$ for just the glass, its hard to replace but manageable.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Is there stores where they can replace just the screen for a reasonable payment?
Sent from my SAMSUNG-SGH-I747 using xda premium
renehd2 said:
Is there stores where they can replace just the screen for a reasonable payment?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Depends on where you live. Some towns have little phone repair centers.
Sent from my Galaxy Nexus using xda premium
I work at a cell phone repair store. We charge like 275 for the repair and a good quality part will run like 225. I have fixed like 30 gs3s so far and I am going to warn you now..... Do not attempt to just replace the glass. I you will just be wasting your time. To the guy that said it is manageable, until you try it yourself, please don't give advice like that out. It very much is not manageable to do. But if you have any experience repairing phones, just order the screen plus lcd yourself and do it. It is very easy on the gs3
Sent from my SCH-I535 using Tapatalk 2
Same issue here, one drop with a case on and glass looks like ****. Dropped my sgs2 touch many times before a hard crack ever happened and now im coughing up 150 to replace. Wtf.
Sent from my SPH-L710 using xda app-developers app
Here's a video on how to replace just the glass for $15. Looks like a ***** to do but saves you a ton of money.
Edit: Forgot to add link http://forum.xda-developers.com/showthread.php?t=1904554
renehd2 said:
Is there stores where they can replace just the screen for a reasonable payment?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Depending where your at I would google search repair centers and call around for the best price. If that doesn't work perhaps Craigslist? I met a really cool tech guy off there and he works on mainly iphones but knows a lot about android devices as well.
jyabor91 said:
I work at a cell phone repair store. We charge like 275 for the repair and a good quality part will run like 225. I have fixed like 30 gs3s so far and I am going to warn you now..... Do not attempt to just replace the glass. I you will just be wasting your time. To the guy that said it is manageable, until you try it yourself, please don't give advice like that out. It very much is not manageable to do. But if you have any experience repairing phones, just order the screen plus lcd yourself and do it. It is very easy on the gs3
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Plenty of people, including myself have replaced just the glass with great success. If you arent a mechanical type person, then no, i would not attempt it, but its not impossible.
Sent from my SGH-I747
If you feel confident enough you can replace the screen yourself. Here is a very good guide on youtube:
https://www.youtube.com/watch?v=_70-W9JjVjg&feature=youtube_gdata_player
https://www.youtube.com/watch?v=PUyI74c0DhE&feature=youtube_gdata_player
Gesendet von meinem GT-I9300 mit Tapatalk 2
How bad is your crack? Mine was at the bottom corner
https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg
I bought a glass screen protector and it hides most of it , It doesn't even bother me anymore
http://i48.tinypic.com/fv9pp0.jpg
http://i46.tinypic.com/e7koat.jpg
Quite a few ppl have replaced just the glass here on xda..
If my glass was broken I'd try to fix it.. If I screw up I'd have to replace the entire thing anyway so might as well try to fix it for 15 first.
Or am I missing something?
Sent from my SAMSUNG-SGH-I747 using xda premium
hypertek said:
How bad is your crack? Mine was at the bottom corner
https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg
I bought a glass screen protector and it hides most of it , It doesn't even bother me anymore
http://i48.tinypic.com/fv9pp0.jpg
http://i46.tinypic.com/e7koat.jpg
Click to expand...
Click to collapse
whoa it cracked even with the otterbox?
hypertek said:
How bad is your crack? Mine was at the bottom corner
https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg
I bought a glass screen protector and it hides most of it , It doesn't even bother me anymore
http://i48.tinypic.com/fv9pp0.jpg
http://i46.tinypic.com/e7koat.jpg
Click to expand...
Click to collapse
Mine its broken something similar to yours, but I'm really disappointed with this s3 quality..
I dropped it seated on my car in soft ground and it hit with the bottom right corner and welcome cracked screen, it divided like in 7 parts, one like 80% of the creen and the other 6 about the same size
Sent from my SGH-I747 using xda premium
renehd2 said:
Mine its broken something similar to yours, but I'm really disappointed with this s3 quality..
I dropped it seated on my car in soft ground and it hit with the bottom right corner and welcome cracked screen, it divided like in 7 parts, one like 80% of the creen and the other 6 about the same size
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
It isn't about the quality, the screen is curved in the edges so it becomes extremely weak there, one unlucky corner drop that avoids the plastic bezel and hits the screen and welcome cracks.
Now i dropped mine many times and found that the phone drops on it's back most of the time and survives, but i almost broke it when it dropped on the side, luckily it hit the bezel and there was no damage, not even a scratch/bend.
So yep.. luck.
Skander1998 said:
It isn't about the quality, the screen is curved in the edges so it becomes extremely weak there, one unlucky corner drop that avoids the plastic bezel and hits the screen and welcome cracks.
Now i dropped mine many times and found that the phone drops on it's back most of the time and survives, but i almost broke it when it dropped on the side, luckily it hit the bezel and there was no damage, not even a scratch/bend.
So yep.. luck.
Click to expand...
Click to collapse
+ 1 on that.
if you have a proper case it'll decrease the chance...but yea with an unprotected phone it comes down to luck really. takes that one spot to crack your screen.
renehd2 said:
I dropped my phone yesterday accidentally and now it's cracked St the bottom of the screen..
It really looks ugly and I'm looking for a screen replacement for how much do you think it's a good price for the screen? Is it safe?
How much do you think it's the price of my phone now that the screen its cracked?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
There are plenty of threads on this already. Should this be in QA forum............yes it should!!!!!!! Instead of trashing the accessories forum try looking for a answer elsewhere.
Sent from my SCH-I535 using Tapatalk 2
Alright, so the unthinkable happened. Yes, I dropped my beloved Note II. Less than two weeks into owning it, too.
The drop was about 2 feet and landed on my foot, then bounced onto a tile floor (yeah, I know). The fall was light and hardly made a sound, but alas I now have a spiderweb originating on the left side of my screen. It's not too bad but here are some pictures so you know the kind of damage that can befall your phones.
It was VERY difficult to take pictures of, but it's easy to see under a light. I just thought some of you might want to know how easily the screen can be broken.
If anyone has any advice on dealing with this, It would be greatly appreciated.
P.S. I'm in Canada with Bell, and have their smartphone premium care plan. I haven't spoken to anyone yet as this happened this evening, but it looks like it only covers accidental damage resulting in failure, for which i have to pay 150$ for a new phone (that seems to be the only option). So for now I think I'm stuck with a very sadly broken screen. If anyone cares, I'll update later after I talk to them.
I have same plan with Bell. You will be covered. Just have to pay the $150 on your next bill and send in your old one. My daughter dropped a 3 week old bold 9900 into the toilet and it was covered!
Sent from my SGH-I317M using xda premium
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
same happened to mine today but the damage is much worse.
If anyone has experience with repair options I'd love to hear about it.
I got mine on release day, and the guy in the store took their demonstrator to lunch and dropped it. Cracked the screen on the corner.
I replaced the screen on my Inspire and it wasn't too bad. I watched the video of replacing on the GN2 and it looked quite a bit easier, so I think you would be fine trying to replace yours. Good luck
Too funny. I did the same yesterday. Had it sitting on my wallet face down on the kitchen table and it slid. I caught it with my legs, rolled off my foot and hit the ground. About a 6 inch fall at most. Two big cracks and a chip. Two generations of notes, two broken screens Haha.
Have a square trade warranty and the phone actually functions like normal so there is at least that.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Forgot to add this excellent site http://www.ifixit.com/Guide/Galaxy+Note+2+-+N7100+Complete+Disassembly+&+Assembly/11811/1 Its where I learned how to do idevices.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
SpectrumOnFire said:
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
Click to expand...
Click to collapse
If you can turn it on and see the OLED is providing images then its fine. The didgitizer is all you need to replace. The ifixit link is the best place to learn from. I replace screens on many phones and as long as you follow the golden rules your going to have a great repair experience.
1. Ask or search before you guess
2. NEVER EVER force anything. If it wont budge seems to require force. Check your sorce and ask first.
3. Double check all your connections
4. Keep a clean work space with plenty of light.
5. Stay geounded. (Usa a mat, strap, or whatever.)
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
So the link in this post should be the piece I would buy? (Thanks 45ACP1911)
Just curious. Do any of you guys have a case on when the Note fell ?
kvssvarma said:
Just curious. Do any of you guys have a case on when the Note fell ?
Click to expand...
Click to collapse
Nope, no case. Got the Samsung tpu case incoming now though for when I send it in for warranty repair.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
drochro said:
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
10 dollars more... every month
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
majorbgss said:
10 dollars more... every month
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Plus deductible of $200 I believe.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Astom22 said:
That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Does at&t give you a new one if they can't fix?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
sodomanaz said:
Plus deductible of $200 I believe.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
pyo said:
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
Click to expand...
Click to collapse
Yeah my wife got the same deal and looking online at the bill I lold and unchecked the extra $3 as I'm smart enough and don't need att's help in regards of setting anything up or any kind of usage.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
So i sent my phone to LG after i dropped it thinking they will fix it for free the phone is about 14 days old and now they are charging me 140 to fix it does anyone have any alternative that maybe be cheaper or is LG actually being nice.
Sprint is 150$. If you have insurance, I wouldn't suggest fixing it yourself unless you know what you are doing...this phone is a piece to take apart.
Sent from my LG-LS970 using xda premium
Ten dollars cheaper then sprint so yes they're being nice.
Be more careful next time. No manufacturer covers physical damage for free.
Sent from my SPH-L900 using xda app-developers app
RayTrue04 said:
Ten dollars cheaper then sprint so yes they're being nice.
Be more careful next time. No manufacturer covers physical damage for free.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
thanks i wish i knew this before. I'm ordering an otter box lol
emiliojlaf said:
thanks i wish i knew this before. I'm ordering an otter box lol
Click to expand...
Click to collapse
Its actually a great deal. Since screen and digitizer cannot be replaced separately on this phone parts alone sometimes run close to 150 depending on who is ordering it.
Without insurance a screen can run you 225. Having replaced one, 140 is not bad.
Sent from my LG-LS970 using xda app-developers app
I see this on a day to day ... if you have TEP that doesnt mean that all is replaced for free. Think of it as you paying car insurance if somethng happens you will have a deductible. alot of time they will squeeze some screen cracks through the system...usually 1" or less .