Broken screen - Sprint LG Optimus G

So i sent my phone to LG after i dropped it thinking they will fix it for free the phone is about 14 days old and now they are charging me 140 to fix it does anyone have any alternative that maybe be cheaper or is LG actually being nice.

Sprint is 150$. If you have insurance, I wouldn't suggest fixing it yourself unless you know what you are doing...this phone is a piece to take apart.
Sent from my LG-LS970 using xda premium

Ten dollars cheaper then sprint so yes they're being nice.
Be more careful next time. No manufacturer covers physical damage for free.
Sent from my SPH-L900 using xda app-developers app

RayTrue04 said:
Ten dollars cheaper then sprint so yes they're being nice.
Be more careful next time. No manufacturer covers physical damage for free.
Sent from my SPH-L900 using xda app-developers app
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thanks i wish i knew this before. I'm ordering an otter box lol

emiliojlaf said:
thanks i wish i knew this before. I'm ordering an otter box lol
Click to expand...
Click to collapse
Its actually a great deal. Since screen and digitizer cannot be replaced separately on this phone parts alone sometimes run close to 150 depending on who is ordering it.
Without insurance a screen can run you 225. Having replaced one, 140 is not bad.
Sent from my LG-LS970 using xda app-developers app

I see this on a day to day ... if you have TEP that doesnt mean that all is replaced for free. Think of it as you paying car insurance if somethng happens you will have a deductible. alot of time they will squeeze some screen cracks through the system...usually 1" or less .

Related

[Q] Broke my screen, anyone have a good place to reccomend for parts?

It's the T989, I just want to buy the whole front piece including the LCD, any help would be appreciated and yes I already looked on ebay
Thanks
I had to replace my s2 screen unfortunately it cost me nearly as much as my s2 :-( I chose ebay
Sent from my SGH-T989 using Tapatalk
Any unlocking cell shop in Florida can carry the devices parts. Might have to wait a few days but by then it would be cheaper than getting a new phone
Sent from my SGH-T989 using xda app-developers app
fmartine said:
I had to replace my s2 screen unfortunately it cost me nearly as much as my s2 :-( I chose ebay
Sent from my SGH-T989 using Tapatalk
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It's about $170 on ebay, hopefully its OEM
datrapstar said:
Any unlocking cell shop in Florida can carry the devices parts. Might have to wait a few days but by then it would be cheaper than getting a new phone
Sent from my SGH-T989 using xda app-developers app
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That's a good idea I'll check with my guy tomorrow thanks
Look around in Craigslist as well they have ads for that around that area
Sent from my SGH-T989 using xda app-developers app
My parts guy is getting the whole front end including bezel for $200, but my phone will look like a zebra because the front is black lol
How much would it cost u for replacement? Thats kinda high ,here on my end they charge about $100
Sent from my SGH-T989 using xda app-developers app
datrapstar said:
How much would it cost u for replacement? Thats kinda high ,here on my end they charge about $100
Sent from my SGH-T989 using xda app-developers app
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I don't have insurance for t-mobile, I use simple, so I have to buy the part straight out I guess
Ahh that sucks. But my opinion, I rather buy another one just to have . Extra battery which is how I got mines. Paid 100$ and it came with a battery charger and 2 batteries included. Someone was hurting for money I guess. I didnt inspect it or nothing. Had water damage. Sent it in to tmo and the sent me another one for an extra 20$. Can't beat it for the price I paid
Sent from my SGH-T989 using xda app-developers app
datrapstar said:
Ahh that sucks. But my opinion, I rather buy another one just to have . Extra battery which is how I got mines. Paid 100$ and it came with a battery charger and 2 batteries included. Someone was hurting for money I guess. I didnt inspect it or nothing. Had water damage. Sent it in to tmo and the sent me another one for an extra 20$. Can't beat it for the price I paid
Sent from my SGH-T989 using xda app-developers app
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Click to collapse
true, I'm going to have to see if I can find a stronger case, if not, I might just go buy a commando for verizon, these phones are getting to expensive to repair these days

First phone that cracked with a protective cover?

My phone just cracked while playing Foosball with my brother. Unlike any others, the screen was directly impacted by the Foosball stick, not from dropping damage. I'm using a Trident aegis case on mine. I'm considering buying a squretrade insurance as its the best option right now
Sent from my SGH-T999 using xda app-developers app
Does the cover actually cover the screen? I would get any insurance you can if you don't currently have any..
Sent from my SGH-T999 using xda premium
Swimguy14 said:
Does the cover actually cover the screen? I would get any insurance you can if you don't currently have any..
Sent from my SGH-T999 using xda premium
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Click to collapse
Just the bezel but yea I'm already out of T-Mobile 14 day period so ill be buying insurance from squaretrade
Sent from my SGH-T999 using xda app-developers app
Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
Sent from my SGH-T999 using xda premium
Swimguy14 said:
Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
Sent from my SGH-T999 using xda premium
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Click to collapse
Squaretrade deductible is only $99. So ill go with that
Swimguy14 said:
Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
Sent from my SGH-T999 using xda premium
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Click to collapse
Umm I wanna know where the hell did you get an S3 for $99 lol
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Crisisx1 said:
Umm I wanna know where the hell did you get an S3 for $99 lol
Sent from my SGH-T999 using xda premium
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Click to collapse
That's what I wanted to ask lol
Sent from my One X using xda app-developers app
No you can't. You have 14 days from the date of purchase to add insurance after that you can't. Unless you file a warranty exchange. That will give you the chance to add insurance. 7.99 a month. Trust me I do this everyday at t-mobile.
Wish you would have seen my thread about a week ago when I dropped my s3 and cracked the screen. I was trying to warn everyone this can happen. So add insurance!
Sent from my SGH-T999 using xda app-developers app
hucesar1017 said:
No you can't. You have 14 days from the date of purchase to add insurance after that you can't. Unless you file a warranty exchange. That will give you the chance to add insurance. 7.99 a month. Trust me I do this everyday at t-mobile.
Wish you would have seen my thread about a week ago when I dropped my s3 and cracked the screen. I was trying to warn everyone this can happen. So add insurance!
Sent from my SGH-T999 using xda app-developers app
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Click to collapse
Squaretrade gives you 90 days don't they?
Swimguy14 said:
Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
Sent from my SGH-T999 using xda premium
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Click to collapse
The replacement cost of an in contract GS3 is about $650. $150 doesn't sound so bad.

Great I just cracked my screen.. now what?

I bought a sexy back battery cover for my s3 and I took it out of the case to try to be flashy.. I got up while my phone was on my lap and bam right into the st bashing the corner just a lil scratches and one crack horizontally across the phone. I live in Miami hoping to get it fixed asap.. anybody know how much or where I could do this? Im so bummed now... any help is appreciated.
Sent from my SGH-T999 using xda app-developers app
Just got off the phone with Samsung and they will replace it for 177 dollars I guess it's not that bad but if anybody knows of better deals let me know
Sent from my SGH-T999 using xda app-developers app
Insurance? Wouldn't the deductible be cheaper?
Sent from my SGH-T999 using xda premium
Deductible is 130 so you're not paying much more at 177
Sent from my SGH-T999 using xda app-developers app
I forgot to mention i have no insurance... ahh
Sent from my SGH-T999 using xda app-developers app
then go with the samsung deal. better than buying a new phone, and since they are doing the work it should have some sort of warranty
-FuRBz- said:
then go with the samsung deal. better than buying a new phone, and since they are doing the work it should have some sort of warranty
Click to expand...
Click to collapse
Do u think once its fixed I should sell it and get another one ??
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pezlomd said:
Do u think once its fixed I should sell it and get another one ??
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why would you do that? because of the scratches?
You can still buy insurance
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Android_Monsters said:
You can still buy insurance
Sent from my SGH-T999 using xda premium
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Maybe 3rd party but you only have 14 days to add it with tmo
Sent from my SGH-T999 using Tapatalk 2
pezlomd said:
Just got off the phone with Samsung and they will replace it for 177 dollars I guess it's not that bad but if anybody knows of better deals let me know
Sent from my SGH-T999 using xda app-developers app
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Thanks. This is good to know in the future. Im past my 14 days already so I wasnt able to add Tmo insurance but $177 isnt bad at all. But I assume you have to send it in and I wonder how long that would take. That's the only drawback but still better non the less. Did you call samsung support or did you chat with them? Also Tmo will cover software issues for 1 year for free but you just have to pay $20 to get a replacement, and after you get a replacement they will ask if you want to add insurance. Once you have tmo insurance then its $5 for software issues and $130 for physical damage as that goes through Asurion and not Tmobile technically. So thats another route if you didnt get it within 14 days of your contract. I Know its too late now but once your phone is fixed you have that option still.
I'm thinking about going through Squaretrade insurance too but you also have to send them the phone for repair. Its avg about $5 a month with their 2 yr insurance plan. But I dont recall if there's a certain period that you have to apply. It might be 30 days within your contract. I have to double check.
Here's the one for squaretrade with $99 deductible
http://www.amazon.com/SquareTrade-S...8&qid=1346280977&sr=8-14&keywords=squaretrade
pezlomd said:
Do u think once its fixed I should sell it and get another one ??
Sent from my SGH-T999 using xda app-developers app
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when they replace the screen they replace the benzel too to probably your repaired phone won't show any signs of repair.
But do u think my phone will suffer performance wise. Thats what im worried about.
Sent from my SGH-T999 using xda app-developers app
pezlomd said:
Do u think once its fixed I should sell it and get another one ??
Sent from my SGH-T999 using xda app-developers app
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Click to collapse
Why? It'll work just fine.
Sent from my SGH-T999
---------- Post added at 08:43 PM ---------- Previous post was at 08:42 PM ----------
pezlomd said:
But do u think my phone will suffer performance wise. Thats what im worried about.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
A new screen won't slow your phone down.
Sent from my SGH-T999
I was worriee maybe the fall would affect something.. but for the most part im happy i can fix it.. they say it will take out 2 weeks
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pezlomd said:
I was worriee maybe the fall would affect something.. but for the most part im happy i can fix it.. they say it will take out 2 weeks
Sent from my SGH-T999 using xda app-developers app
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Click to collapse
No you should be fine
Sent from my SGH-T999
pezlomd said:
But do u think my phone will suffer performance wise. Thats what im worried about.
Sent from my SGH-T999 using xda app-developers app
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Not at all if it is just screen damage which u say it is then they are literally going to unscrew the screws on back take the board out replace screen put motherboard back in and that's that. I'll tell u what let them do it. There is a little more involved to it then that won't get into detail but I did two friends screens and the one kid wanted the black face or the dark face(screen that's on pebble blue) on his white gs3 and it was a *****. Taking the board camera, connectors all that was easy....its the glue that holds the screen to the actual housing that is hard to get off. And u have to get it all off for screen to sit in there nicely anyways he liked the job I did it actually looked cool minus the white home button. Anyways good luck send it to Samsung now but after go with ensquared or squaretrade
10 words
Sent from my SGH-T999 using xda premium
Hi,
What about buying the screen from ebay and trying to replace it yourself? It might be a little complicated and hard without having proper skills but you can try it out.
I have owned an iphone 3gs in a past and once when I cracked the screen I replaced it myself saving lots of money. It worked just fine. You can give it a try but I'm not really sure how hard it is on samsung.
And yeah, it was a digitized, and a display itself
dan_nny said:
Hi,
What about buying the screen from ebay and trying to replace it yourself? It might be a little complicated and hard without having proper skills but you can try it out.
I have owned an iphone 3gs in a past and once when I cracked the screen I replaced it myself saving lots of money. It worked just fine. You can give it a try but I'm not really sure how hard it is on samsung.
And yeah, it was a digitized, and a display itself
Click to expand...
Click to collapse
Because that will probably cost more than Samsung will do it for.
Sent from my SGH-T999

Galaxy s3 screen cracked? Premium protection handset bundle?

My screen cracked today after it dropped from my pants. I got it around 2 months ago, so does it still have warranty? I have the premium protection handset bundle on T-Mobile, so what would I do to get a new phone? And my phone is rooted...does that change anything?
Sent from my SGH-T999 using xda app-developers app
i would run triangle away first, then i would unroot my phone and finally i would reinstall tmobile's 4.0.4 firmware using odin
Would I get a new phone for free or no? And where can I get this app? Thank you so much guys.
Sent from my SGH-T999 using xda app-developers app
If you have the Premium Handset Protection you would have to use it and pay the $130 deductible. Warranty is for problems not inflicted by you. Like if GPS stops working for no reason.
So would I get a new one in the store? Or would I have too ship it. And is it mandatory too triangle away and unroot? I'm running cm10 if it helps.
Sent from my SGH-T999 using xda app-developers app
Although its unlikely they will care if its rooted/rommed, I would bring it back to stock as a small insurance against them being nasty about it. Go to www.phoneclaim.com/t-mobile or call 1-866-268-7221 to make the claim with Asurion, the insurance company.
Just bring it in to a T-MO store and ask for a replacement. First call them over the phone and tell them that your screen is cracked. They will set you up with a replacement.
Sent from my SAMSUNG-SGH-T989 using xda premium
My premium protection package is through Asurion - the contracted company T-Mobile uses (at least I think it still is). They don't care if you're rooted. They make darn sure it's not a warranty-able software thing.
After I had paid for a 21 months of coverage, they still wanted me to put $130(us) into buying a replacement Vibrant... last May. I I found a few on Ebay for about $140. There's no harm, OK, maybe 20 minutes, in filing a claim to find out what they'll do. They won't send you anything until they receive the broken phone. I have a feeling they won't just send you a free, brand new replacement for nothing.
You may want to compare your "deductible" to what it might cost to get a new digitizer (and screen) to either put in yourself, or to have someone do it for you. I haven't tried anyone else, but PPCTechs has been fine for me, though they don't do everything.
I plan on dropping my coverage about a year into it. I'm also looking into a smaller deductible on my homeowners' insurance.
(I might also recommend putting a rubber bumper on it next time. Aluminum and hard plastic are great, but nothing takes a hit like a substance that bounces.)
What do you mean "still" ? I've paid my auto insurance long enough to buy my car twice and I "still" have to pay a deductible if I wreck. That's how insurance works, fun right?
A lot of these questions need to be answered by tmo. Did you try them before posting? You're going to have to go through the process eventually.
Not yet....I'm gonna check tommorow....so basically I gotta pay $130....that sucks...because I had 70 left over and was about to purchase a nexus 7....in your guys opinion, should I purchase the nexus 7 now and get a new gs3 next month? Everything works quite fine, there's just a crack in the screen.
Sent from my SGH-T999 using xda app-developers app
I bought a N7 2 weeks ago. I liked it but most of them have there glass lifting on the left side. Mine did and so did the replacement I got. So I brought it back. If you do get one look for one with a serial number that starts with C9O. C8O and under are more prone to this.
With the premium protection package they will replace it in-store with a brand new unit. Be sure to run Triangle Away and Odin the phone back to stock before you bring it in.
So it is free and I don't have to pay a deductible?
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touchdownadrian said:
So it is free and I don't have to pay a deductible?
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Click to collapse
I think several people have told you that you will have to pay a deductable. It will be $130 even with premium handset protection. Hopefully that makes it clear to you.
Thank you, everyone. So I'll just triangle away, unroot, and than revert to stock 4.0.4? Does that sound about right?
Sent from my SGH-T999 using xda app-developers app
Triangle away, factory reset, odin back to stock, which will remove root anyways.
Yes revert to stock before doing anything in terms of replacing it, Then i would call a t-mobile store first and see if they will replace it in store for the deductible, With Premium handset protection some stores will replace it right away others will tell you to file a claim and mail it in, it all depends on the store. No matter how you replace it you will be subject to the 130 deductible and a 5 processing fee on your bill. If you file a claim through asurion and do so before 8:30pm eastern they will ship it that day and its usually a one day ship. Also you only get two claims within a 12 month period. So be sure to get a good case moving forward.
Best of luck.
touchdownadrian said:
So it is free and I don't have to pay a deductible?
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No, you have to pay the deductible. That's how insurance works.
I broke two screen in less than 48 hours .. on S3 #3 now. I was using a crappy D30 case, and I've since upgraded to a Ballistic SG MAXX. We'll see how long this one survives.
seattleweb said:
I broke two screen in less than 48 hours .. on S3 #3 now. I was using a crappy D30 case, and I've since upgraded to a Ballistic SG MAXX. We'll see how long this one survives.
Click to expand...
Click to collapse
Damn u bought 3 s3's that must have cost a fortune do u not have insurance. Now I'm scared lol my case is in the mail gonna take a week or so to arrive
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The sad story of a Broken Screen and no options...

Alright, so the unthinkable happened. Yes, I dropped my beloved Note II. Less than two weeks into owning it, too.
The drop was about 2 feet and landed on my foot, then bounced onto a tile floor (yeah, I know). The fall was light and hardly made a sound, but alas I now have a spiderweb originating on the left side of my screen. It's not too bad but here are some pictures so you know the kind of damage that can befall your phones.
It was VERY difficult to take pictures of, but it's easy to see under a light. I just thought some of you might want to know how easily the screen can be broken.
If anyone has any advice on dealing with this, It would be greatly appreciated.
P.S. I'm in Canada with Bell, and have their smartphone premium care plan. I haven't spoken to anyone yet as this happened this evening, but it looks like it only covers accidental damage resulting in failure, for which i have to pay 150$ for a new phone (that seems to be the only option). So for now I think I'm stuck with a very sadly broken screen. If anyone cares, I'll update later after I talk to them.
I have same plan with Bell. You will be covered. Just have to pay the $150 on your next bill and send in your old one. My daughter dropped a 3 week old bold 9900 into the toilet and it was covered!
Sent from my SGH-I317M using xda premium
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
same happened to mine today but the damage is much worse.
If anyone has experience with repair options I'd love to hear about it.
I got mine on release day, and the guy in the store took their demonstrator to lunch and dropped it. Cracked the screen on the corner.
I replaced the screen on my Inspire and it wasn't too bad. I watched the video of replacing on the GN2 and it looked quite a bit easier, so I think you would be fine trying to replace yours. Good luck
Too funny. I did the same yesterday. Had it sitting on my wallet face down on the kitchen table and it slid. I caught it with my legs, rolled off my foot and hit the ground. About a 6 inch fall at most. Two big cracks and a chip. Two generations of notes, two broken screens Haha.
Have a square trade warranty and the phone actually functions like normal so there is at least that.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Forgot to add this excellent site http://www.ifixit.com/Guide/Galaxy+Note+2+-+N7100+Complete+Disassembly+&+Assembly/11811/1 Its where I learned how to do idevices.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
SpectrumOnFire said:
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
Click to expand...
Click to collapse
If you can turn it on and see the OLED is providing images then its fine. The didgitizer is all you need to replace. The ifixit link is the best place to learn from. I replace screens on many phones and as long as you follow the golden rules your going to have a great repair experience.
1. Ask or search before you guess
2. NEVER EVER force anything. If it wont budge seems to require force. Check your sorce and ask first.
3. Double check all your connections
4. Keep a clean work space with plenty of light.
5. Stay geounded. (Usa a mat, strap, or whatever.)
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
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Click to expand...
Click to collapse
So the link in this post should be the piece I would buy? (Thanks 45ACP1911)
Just curious. Do any of you guys have a case on when the Note fell ?
kvssvarma said:
Just curious. Do any of you guys have a case on when the Note fell ?
Click to expand...
Click to collapse
Nope, no case. Got the Samsung tpu case incoming now though for when I send it in for warranty repair.
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drochro said:
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
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Click to expand...
Click to collapse
10 dollars more... every month
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majorbgss said:
10 dollars more... every month
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Click to collapse
Plus deductible of $200 I believe.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
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Astom22 said:
That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
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Click to collapse
Does at&t give you a new one if they can't fix?
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sodomanaz said:
Plus deductible of $200 I believe.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
pyo said:
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
Click to expand...
Click to collapse
Yeah my wife got the same deal and looking online at the bill I lold and unchecked the extra $3 as I'm smart enough and don't need att's help in regards of setting anything up or any kind of usage.
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