OK Ive read alot of posts on here, but none of them seem to apply exactly to my issue....
A work colleague gave me their HTC desire to see if I can get it up and running again for them.
The phone powers-up to HTC logo/splash screen and that as far as it gets.
I put it into hboot menu but the volume buttons wouldnt let me move up and down the list (at first)
After repeated attempts I eventually got it to move, and I selected "clear storage" the phone restarted and booted properly.
I thought it was as simple as that, and that was it fixed, so i plugged the charger in and left it to charge the battery.
I returned about 30 minutes later, and the phone turned completely dark. I thought it was just in some sort of standby mode, but it did not respond to any button presses etc.
I removed the battery and then put it back, and once again the phone booted as far as HTC splash screen.
I have been unable to get past this since then, no matter what I try
The info from hboot menu is
BRAVO PVT1 SHIP S-ON
HBOOT-0.93.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-5.10.05.30
Aug 10 2010,17:52:18
A few points to note.....
The phone does not have a micro-sd card (although I have a blank one here if needed?)
The power button on the top of the phone is very sensitive and doesnt even need to be pressed to function (just brushing my finger over the top works)
The phone powers-up as soon as the battery is inserted.
Any advice/help on what I should do next?
Thanks for taking the time to read this
MK5
Use the PB99IMG method to flash the 2.3 ruu in my sig.
Download the zip, put it on the root of your sd-card, and boot in hboot. Then select yes.
Your internal data will be lost, but your phone will boot.
Thanks.
I copied downloaded zip to micro-sd card.
Put sd card in phone and powered to hboot.
didnt get an option to select 'yes' ?
The phone started loading from sdcard and a progress bar on the right hand side of screen.
phone showed...
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
When it got to top of bar,it went back to hboot menu and froze.
Had to do battery pull.
Back to square one.
Any other ideas? or am I doing something wrong?
MK5.ESCORT said:
Thanks.
I copied downloaded zip to micro-sd card.
Put sd card in phone and powered to hboot.
didnt get an option to select 'yes' ?
The phone started loading from sdcard and a progress bar on the right hand side of screen.
phone showed...
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
When it got to top of bar,it went back to hboot menu and froze.
Had to do battery pull.
Back to square one.
Any other ideas? or am I doing something wrong?
Click to expand...
Click to collapse
redownload and check md5sum of the zip file, that PB99IMG does work fine as its been used hundreds of times. also make sure the zip file aint in any folder on ur sdcard
re-downloaded and tried again but its the same.
Phone displays
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
Then a green progress bar moves up the right hand side of screen.
When it gets to the top, the above info changes to
Checking...[PB99IMG.zip]
This stays on screen for a few seconds, then phone returns to HBOOT screen/menu
I dont get aby option to select 'yes'
it just starts loading automatically.
I put the zip file on the root of the msd card (its was the only file on there)
Dont know what to try next?
Thanks for your help so far
MK5.ESCORT said:
re-downloaded and tried again but its the same.
Phone displays
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
Then a green progress bar moves up the right hand side of screen.
When it gets to the top, the above info changes to
Checking...[PB99IMG.zip]
This stays on screen for a few seconds, then phone returns to HBOOT screen/menu
I dont get aby option to select 'yes'
it just starts loading automatically.
I put the zip file on the root of the msd card (its was the only file on there)
Dont know what to try next?
Thanks for your help so far
Click to expand...
Click to collapse
hmm.. strange that it reads it but wont let ya update. try using exe version of the 2.3 gb upgrade and just run it from bootloader. click the link and go down to resources and download it. Read part [2] of the guide aswell
Bortak's troubleshooting guide
Thanks.
Im not sure which link/file i should be downloading?
I read part [2] but it talks about making a gold card etc?
Also this phone I have here is not rooted (S-ON)
I think Im just gonna have to return it to its owner.
MK5.ESCORT said:
Thanks.
Im not sure which link/file i should be downloading?
I read part [2] but it talks about making a gold card etc?
Also this phone I have here is not rooted (S-ON)
I think Im just gonna have to return it to its owner.
Click to expand...
Click to collapse
i said go down to resources and download the 2.3 ruu and then read part 2 of the guide. anyway heres the link
2.3 ruu
I downloaded the right file then lol.
So do i just pasted the zip onto the root of the sdcard? same as before?
MK5.ESCORT said:
I downloaded the right file then lol.
So do i just pasted the zip onto the root of the sdcard? same as before?
Click to expand...
Click to collapse
no this one is the exe version of the 2.3 gb upgrade, open the rar file,then open the "HTC Desire Android 2.3 Upgrade.zip" the ruu exe should be there and plug in ur phone to computer while in bootloader and run the ruu
Thank You, I eventually managed to get the 2.3 RUU installed. After upgrade, the battery was getting low, so i plugged in charger and left it. When I came back, battery was charged but this message was on the screen "Sorry The process android.process.acore has stopped unexpectedly, Please try again" As soon as I pressed a button on the phone, it froze for about 30 seconds, then rebooted.
Back to htc splash screen on booting, only this time instead of freezing on htc screen, restarts and I am stuck in a bootloop. If i access hboot menu, I cannot select anything as the volume and power buttons dont do anything whilst in this screen.
Also as mentioned previously, a couple of things that concern me are (1) when the battery is inserted, the phone attempts to boot straight away without me having to press the power button, and (2) to access hboot menu, I simply have to hold in the volume down button, without touching the power button.
Should i be concerned about this?
Do you think maybe the phone has a hardware issue?
Thank You for all your help with this so far
MK5.ESCORT said:
Thank You, I eventually managed to get the 2.3 RUU installed. After upgrade, the battery was getting low, so i plugged in charger and left it. When I came back, battery was charged but this message was on the screen "Sorry The process android.process.acore has stopped unexpectedly, Please try again" As soon as I pressed a button on the phone, it froze for about 30 seconds, then rebooted.
Back to htc splash screen on booting, only this time instead of freezing on htc screen, restarts and I am stuck in a bootloop. If i access hboot menu, I cannot select anything as the volume and power buttons dont do anything whilst in this screen.
Also as mentioned previously, a couple of things that concern me are (1) when the battery is inserted, the phone attempts to boot straight away without me having to press the power button, and (2) to access hboot menu, I simply have to hold in the volume down button, without touching the power button.
Should i be concerned about this?
Do you think maybe the phone has a hardware issue?
Thank You for all your help with this so far
Click to expand...
Click to collapse
yh sounds like hardware issue. try taking the phone appart and cleaning it, u will be surprised how much dust n crap is around the buttons and it could just be stuck. but the rebooting issue most probably is hardware im afraid.
Thanks m8,
Im gonna have one last go at this before I hand it back to its owner and tell him its fooked lol.
The phone is alot better with the new rom on it. Before it would boot about 1 in every 20 or 30 attempts.
With new rom its about 1 in 5
It seems to freeze or restart at boot at the part where it is writing "quietly brilliant" although its not always at exactly the same point.
The power button doesnt appear to be stuck, it presses and i can feel it 'click'
Im hoping it may still be software related but not holding my breath
Related
Ok so, this is my first android phone and after being prompted to install the 2.2 update on my European htc desire, i downloaded and started it installing. It gets to about 23% and says process system unavailible and after reading what people said i cleared the phone and tried to install the update manually from the SD card. This didn't work
My phone currently does this
Will boot into what it says is 2.2 but with no wifi, no service, and no SD card showing up
then after about 5 minutes it will reboot.
I have no idea what i can do to fix this? could someone please help me, i'm a noob with android so a clear step by step would be much appreciated
anyone
I am having the same issue... Anyone some help please...
I had a symetrical experience.. I can't post links yet, but you if you look at my posts you should be able to find what worked for me.
Futurian said:
I had a symetrical experience.. I can't post links yet, but you if you look at my posts you should be able to find what worked for me.
Click to expand...
Click to collapse
how did you create a blank goldcard, i can't access my SD card on my phone while it's in the phone so how did you do it
Do you have a WIFI connection? I do, and did the OTA 2.2 upgrade over WiFi with no problems, on my Unbranded European HTC Desire.
If youre phone won't boot properly, there are a few answers; 1) Return in to HTC, they're getit working and back to you, 2) Return it to th place of purchase, 3) Root/reflash (but sounds like it might not be an option).
Dale
F3L1X1 said:
how did you create a blank goldcard, i can't access my SD card on my phone while it's in the phone so how did you do it
Click to expand...
Click to collapse
I followed the instuctions in the "[TUT]Complete upgrading guide(root, unroot, flashing ROM & updates)" thread within Desire Android Development. (Post #3)
dedlite said:
Do you have a WIFI connection? I do, and did the OTA 2.2 upgrade over WiFi with no problems, on my Unbranded European HTC Desire.
If youre phone won't boot properly, there are a few answers; 1) Return in to HTC, they're getit working and back to you, 2) Return it to th place of purchase, 3) Root/reflash (but sounds like it might not be an option).
Dale
Click to expand...
Click to collapse
When I got in touch with HTC they wanted £50 to do a reflash, falsely accusing me of rooting my device..
was that 50$ to send it to them? or can they do it without having it there. Because if THEIR update screwed up my phone i don't see why i should have to pay for a fix
maybe a silly question but did you try a factory reset?
http://www.htc.com/www/howto.aspx?id=805&type=1&p_id=312
HugoTouchHD said:
maybe a silly question but did you try a factory reset?
http://www.htc.com/www/howto.aspx?id=805&type=1&p_id=312
Click to expand...
Click to collapse
yeah i did that, about the only advice the australian HTC support guy gave me -____-
F3L1X1 said:
was that 50$ to send it to them? or can they do it without having it there. Because if THEIR update screwed up my phone i don't see why i should have to pay for a fix
Click to expand...
Click to collapse
Tell me about it, so thankful I managed to fix it myself!
It sounds like you are alll applying an OTA update for the standard ROM to what was a branded device. There are lots of explanations as to how to fix this if this is the case
In summary
Download update from mentioned here
Copy this to root of your goldcard and rename to update.zip
Turn off phone
Turn on holding down vol down
Select Bootloader then Recovery (an image of device should appear with exclamation mark over)
In menu (sorry forgot how you get in, if it does not appear then try power+vol down or power + back). From there choose apply update.zip
Wait while update applied
After update select reboot and wait for device to boot
Video of it here
jameson_uk said:
It sounds like you are alll applying an OTA update for the standard ROM to what was a branded device. There are lots of explanations as to how to fix this if this is the case
In summary
Download update from mentioned here
Copy this to root of your goldcard and rename to update.zip
Turn off phone
Turn on holding down vol down
Select Bootloader then Recovery (an image of device should appear with exclamation mark over)
In menu (sorry forgot how you get in, if it does not appear then try power+vol down or power + back). From there choose apply update.zip
Wait while update applied
After update select reboot and wait for device to boot
Video of it here
Click to expand...
Click to collapse
I've just tried this again, installation looked like it went through ok, rebooted and relaoded into sense, then it shows me a status bar counting, normally this gets to about 10% then says ?Sorry process system is not responing, so i can either click wait or force close, then in continues upto about 97% then reboots and reloads only to load a white screen showing htc and continues counting in percentages, gets to about 15% then says force close, then onto about 91% then reboots this goes on for a while until it just shows me a sorta bricked phone with no wifi, gsm or any real functionailty and it continues to reboot every 5 mins, back to where I started showing 2.2 as installed
One strange thing I have noticed is that my CID is
CID: 00000000000000000049E917D100A69E
Reversing CID
CID: 00A600D117E949000000000000000000
Can't find update.zip on SD card during recovery
Tried all this, thanks. Goldcard created using Gold Card Tool 0.0.5 (awesome job Klutsh) . I get the error message:
"E:failed to open /sdcard/update.zip (No such file or directory)" even though it is in the root dir when I look at the card on my PC.
Should it be in a directory called /sdcard ?
chessmaster82 said:
I've just tried this again, installation looked like it went through ok, rebooted and relaoded into sense, then it shows me a status bar counting, normally this gets to about 10% then says ?Sorry process system is not responing, so i can either click wait or force close, then in continues upto about 97% then reboots and reloads only to load a white screen showing htc and continues counting in percentages, gets to about 15% then says force close, then onto about 91% then reboots this goes on for a while until it just shows me a sorta bricked phone with no wifi, gsm or any real functionailty and it continues to reboot every 5 mins, back to where I started showing 2.2 as installed
One strange thing I have noticed is that my CID is
CID: 00000000000000000049E917D100A69E
Reversing CID
CID: 00A600D117E949000000000000000000
Click to expand...
Click to collapse
i get this same problem. How do i create a gold card if when i plug in my phone to my pc it won't recognise it and when i put the SD in the phone the bricked 2.2 won't recognise it
F3L1X1 said:
i get this same problem. How do i create a gold card if when i plug in my phone to my pc it won't recognise it and when i put the SD in the phone the bricked 2.2 won't recognise it
Click to expand...
Click to collapse
I had to format the card in a card reader in my PC, then use the Gold Card Creator mentioned elsewhere in the thread. You have to install HTC Sync because enough drivers are in there to at least allow the apps to 'see' the card at physical level, even if the bricked Android doesn't. Set the phone to USB debug mode in Settings/Applications - the phone stays 'on' long enough between reboots to do that and get a CID out of it! Then Gold Card Creator works well enough to get the CID from the SD.
I'm trying this again with a 2GB card to see if makes any difference.
Check folder settings when using windows
bearMedicine said:
Tried all this, thanks. Goldcard created using Gold Card Tool 0.0.5 (awesome job Klutsh) . I get the error message:
"E:failed to open /sdcard/update.zip (No such file or directory)" even though it is in the root dir when I look at the card on my PC.
Should it be in a directory called /sdcard ?
Click to expand...
Click to collapse
Quick update to this. Make sure you have extensions of known file types SHOWING in your folder settings. I was naming the file update.zip.zip!!
Thanks to ALL in this forum for get apps and assistance. I unbricked my phone tonight thanks to you all
well i phoned the shop here in australia that i bought it from and they said they've had alot of desires being returned because they've been bricked by the update and to just send it back and they'll fix it and update to 2.2 for me
Hello All,
I've been browsing and searching pretty much all day, so I'm now going to ask for help.
Symptoms:
My screen is black. No white bars. Nada.
I know the phone turns on because the charging light goes off and the phone vibrates once when I press the down volume and power to go into recovery.
Preceding events:
I had just finished making a phone call, and the phone rebooted. I (was) running OMGB v6. When it came back, it started into a boot loop. It would run through the splash animation and then restart.
So, I decided to clear everything out and re-flash. Pulled my card out, wiped everything. Backed up my card, cleared it out, formatted it, and put the rom image in the root directory. When I tried to flash, I received the following error:
Cant mount /dev/block/mmcb1k0p1 (Invalid Argument)
Mounting /dev/block/mmcblk0p1 on /data failed: Invalid argument
I pushed parted (and a few other files) in adb and checked out what was going on. It looked like my phone's internal memory had somehow become screwed. So, I followed the directions outlined here:
forum.cyanogenmod.com/topic/6433-solved-messed-up-partitions-on-internal-storage (Sorry, can't post links yet. I'm not that cool. .smirk.)
When I got to the step of re-flashing PN31IMG.zip, Everything seemed to go through fine, then it rebooted and Voila! The screen is dead.
I think it may be because I have the slcd version, but I have no way of knowing for sure.
Any input or suggestions would be both welcome and helpful.
EDIT: Can you even get into hboot?
And you formatted your SD card as FAT32 right?
Probably a SLCD screen and the PB31IMG was for 2.1/AMOLED.
Try this guide. http://forum.xda-developers.com/showthread.php?t=786436
Flash the PB32IMG.zip in part 2. It's the stock 2.2 with support for the SLCD model. Thats just my 2 cents.
Input: In addition to searching and browsing, you should post your thread in the right section.
and yes as said above it was probably the incorrect screen version.
EDIT: I am doing just as you advised. Will post after trying. Thanks!
I am fairly certain that I can get into hboot, as this is what happens:
Press and hold down volume and Power
Wait 5 seconds, release power/volume down
Charging light goes off
Camera shutter clicks
I wait a good 15 seconds, just in case it's scanning my sdcard
Then, I presume it is in hboot and press the volume down key to move the selection to recovery, then press power to select, so that I can *hopefully* adb to fix it
It vibrates, as though going into recovery, But I can't see anything on the screen from start to finish, so I'm not sure.
And I have to be screwing it up somewhere, because no device is detected in adb
kaiserII101 said:
Input: In addition to searching and browsing, you should post your thread in the right section.
and yes as said above it was probably the incorrect screen version.
Click to expand...
Click to collapse
Thank you, kind sir.
As I am obviously ill-educated as to the correct place to post, would you mind pointing me in the right direction; or, as you agree with my assessment, offering a solution?
Update:
So, I finally got the timing right and booted the phone enough to get to adb.
I pushed parted and associated files to the phone and re-partitioned the internal memory (Swap, EXT2, FAT32), then disconnected from the computer.
I pulled the battery for 30 Minutes. Unnecessary? Probably. But I'm saying what I did just in case someone else has this issue.
While the battery was pulled, I downloaded:
ttp://dougpiston.com/files/RUU/build-3.26.605.1-release-152016-baseband-2.15.00.07.28-hboot-0.92.0000_PB31IMG.zip
I formatted a 4gb card FAT32, and loaded said zip on the card's root directory. Then I turned the phone on and held the down volume to enter hboot.
I waited 5 minutes. Then I pressed the up volume key to confirm installation aaaaaaannnnddd......
I waited. 15 minutes this time. Then I pressed volume up to confirm phone reboot. 90 seconds later my screen came on, and booted into VZW stock!
Oh, and kaiserII101 - I would like to extend my personal thanks to you for pointing out that this was in the wrong thread.... ..... and then not responding. Where I come from, that's called asshattery. Not appreciated. Next time you feel obliged to make a snarky comment instead of actually being helpful, do us all a favor: Don't.
dismal moron said:
Update:
So, I finally got the timing right and booted the phone enough to get to adb.
I pushed parted and associated files to the phone and re-partitioned the internal memory (Swap, EXT2, FAT32), then disconnected from the computer.
I pulled the battery for 30 Minutes. Unnecessary? Probably. But I'm saying what I did just in case someone else has this issue.
While the battery was pulled, I downloaded:
ttp://dougpiston.com/files/RUU/build-3.26.605.1-release-152016-baseband-2.15.00.07.28-hboot-0.92.0000_PB31IMG.zip
I formatted a 4gb card FAT32, and loaded said zip on the card's root directory. Then I turned the phone on and held the down volume to enter hboot.
I waited 5 minutes. Then I pressed the up volume key to confirm installation aaaaaaannnnddd......
I waited. 15 minutes this time. Then I pressed volume up to confirm phone reboot. 90 seconds later my screen came on, and booted into VZW stock!
Oh, and kaiserII101 - I would like to extend my personal thanks to you for pointing out that this was in the wrong thread.... ..... and then not responding. Where I come from, that's called asshattery. Not appreciated. Next time you feel obliged to make a snarky comment instead of actually being helpful, do us all a favor: Don't.
Click to expand...
Click to collapse
Most cool - glad that worked, and thanks for posting the means to correct it so others may benefit from your experience!
Had a similar thing happen as well a while back ~ since then, I've made weekly copies of my SD card onto my PC - overkill perhaps, but then there's always a full backup of my goodies.
Happy modding!
I'm glad you got it working and I'm even more glad that I don't have the SLCD version of the Dinc. They just have so many issues...
Have fun!
Hey guys,
I hope you're all well.
Great forum by the way.
I've searched extensively for solutions to my problem, yet I've been unable to find anything.
I think the problem started yesterday, when I restarted my phone and for some reason it went into safe mode.
I didn't lost any functionality so I didn't care too much until this morning, when I tried to get out of safe mode.
My phone has taken me to the bootloader (white screen with skateboarding Android) and for some reason, the power key (used to select options) and the volume keys (used to scroll) are not functioning.
As a result I cannot click or choose anything and the white bootloader screen persists in limbo.
I desperately need some suggestions, any help is very much appreciated.
Just so you know:
I've taken the battery out and put it back in, which takes me straight back to the bootloader screen, same with sim card.
The phone is running Coredroid (can't remember which version).
Has S-OFF.
Sorry I'm not much of an expert...
Also, on startup, phone says something along the lines of:
SD Checking...
LOADING... [PD98DIAG.zip]
NO IMAGE!
LOADING... [PD98DIAG.nbh]
NO IMAGE OR WRONG IMAGE!
LOADING... [PD98IMG.zip]
NO IMAGE!
LOADING... [PD98IMG.nbh]
NO IMAGE OR WRONG IMAGE!
Kind regards,
- Ric
Something has become corrupted.
Best bet would be to use an ruu 2.36.405.8 and lower, once loaded up, skip through the setup and then root again.
http://driphter.com/index.php?topic=3867.0
after you've done all that, install rom manager, and then restore your last backup.
Just a quick update.
Managed to get into Clockwork Mod Recovery.
Got the SD Card to mount.
Formatted it in windows.
Copied over Coredroid.
Went thru the install process.
Installed without error.
Booted up.
Took it's time, displayed the Coredroid animation but then vibrated and took me straight to Bootloader again.
Any advice or best to do this RUU thing?
Would this:
RUU_Ace_HTC_WWE_1.32.405.3_Radio_12.28b.60.140e_26.03.02.15_M3_release_155032_signed
Be ok?
Am I in the right ballpark?
Truly got no clue when it comes to this stuff
use the 2.36.405.8 RUU, then you wont have to spend your time updating the radio and such, that version of gingerbread is rootable using gingerbreak (so just follow that path of my method and you're set)
JSLEnterprises said:
Something has become corrupted.
Best bet would be to use an ruu 2.36.405.8 and lower, once loaded up, skip through the setup and then root again.
after you've done all that, install rom manager, and then restore your last backup.
Click to expand...
Click to collapse
Hello mate,
Just a quick question.
How do I get my computer to recognize my phone prior to running this RUU thing?
Considering I can't scroll or select anything in bootloader screen?
Can I run this RUU thing from ClockworkMod?
Kind regards,
- Ric
you run it from your pc. its an advaced installer that pushes the stock rom to the device and overwrites everything... it will put the phone into a different bootloader state than the one you can nav through.
Also, sometimes the phone is booting into bootloader, while other times it is booting into ClockworkMod.
It seems I have no control over which screen it initially boots to.
I DO HAVE options in ClockworkMod because my volume keys allow me to scoll and my power button allows selection, whereas in bootloader, the keys do not function.
Could you PLEASE provide some advice on how to boot into ClockworkMod rather than bootloader?
Kind regards,
- Ric
JSLEnterprises said:
you run it from your pc. its an advaced installer that pushes the stock rom to the device and overwrites everything... it will put the phone into a different bootloader state than the one you can nav through.
Click to expand...
Click to collapse
Yes I do realize I run the RUU from the PC.
I don't think I was very clear.
I was trying to ask you what state the phone needs to be in?
Do I have to mount the SD Card from ClockworkMod?
Or can I run the RUU while in Bootloader?
Does it matter?
Neither have worked.
I get a 170 error (USB Connection error).
The RUU cannot see my phone.
I was wondering if there's a way to fix this?
I have also now tried to install Leedroid and Gingervillian.
Both have installed perfectly but refuse to boot all the way.
Instead taking me back to Bootloader...
Ok, Leedroid somehow booted.
No network or anything though.
Very unstable...
if the phone is running leedroid now and you have the htc sync tools installed (but without sync running, just needs to be installed for the drivers)
leave it as it is connected to your pc, doesnt matter if debugging or anything else is on or off. just leave it alone sitting where it is on your desk or wherever it is...
Start the RUU, and then just follow the path the installer takes you through, then let it do its magic...
Ended up d/l Cyanogen.
Installed it.
Working, detected networks, wifi is connected.
All good I suppose.
That was a bit scary!
Thanks for your help mate.
Hi Guys,
A lot of this stuff is new to me. I have an old HTC Desire which I hadn’t turned on in a while. When I tried to boot it up, it only got as far as the O2 splash screen. I know the basics so tried volume down and power button and got to the fastboot screen,
Bravo PVT4 Ship S-on HBOOT-0.93 0001 MicroP-051d Touch Panel SYNT0101 Radio-5.09.050.30_2 August 10 2010
Tried recovery but again stalled on the splash screen. Been looking through the forum, some great info there and the HTC Desire troubleshooting guide is very good. But I just don’t know exactly whats wrong with the phone as sometimes I get a stall on screen with white HTC, sometimes on O2 splash screen and one time it stopped with three android men in the middle of the screen.
I got myself a SD Adapter for the micro sd in my phone and copied/backup this info on my laptop. I’ve tried clearing all on the Micro sd and running a RUU but always comes up with the error cannot connect to pc (windows 7). Don’t mind losing all on the sd card as I have pics/videos on the laptop, just want to have the phone work again. Would ideally like to start from scratch and put the minimum amount of information needed on my microsd to boot up the phone correctly. I think there may be a chance as I can get to the hboot screen. Appreciate any help I can get
Regards
Well done for finding the troubleshooting guide and having a read in the first place, a lot of people don't bother!
If you just want it booting, try running the the 2.3.3 RUU using the PB99IMG,zip method, which doesn't require a PC connection.
- Download the .zip URL="http://d-h.st/d44"]here[/URL],
- Put it directly on the root of the sd card (not in any folder)
- Boot to bootloader (Vol down + power)
- It should find the file, select power to run it.
Cheers Eddie for getting back so quickly.
Just tried what you said but getting "wrong image or no image" briefly flashing
up on the screen when i select bootloader. I put the zip file itself onto the root of the sd card. Should i delete everything else
on the sd card?
Another thing i've noticed is that i get seven random vibrates every now and again when it HBOOT mode.
Thanks again Eddie
That's weird, should find the file.
Sorry have to double check:
- You didn't rename the file? You shouldn't have to modify the zip at all, should be named PB99IMG.zip and not PB99IMG.zip.zip
- It's definitely on the root of the sd card (not in a folder)
You shouldn't need to format it as it scans the whole card for the file, but no harm in trying if it's backed up. Reformat the sd card completely, to a single FAT32 partition. Put only the zip on there, try again.
If that still doesn't work, try it with another sd card.
Getting there!!
Ok i got my HTC to recognise the zip file. Problem was PB99IMG file was called zip.zip. Easy to miss
because on the root of the sd card it only has .zip but when i tried to copy it in again it asked me do
i want to replace PB99IMG.zip.zip with PB99IMG.zip.zip...
So Vol down and power button and HTC starts the process
Do you want to start update .....vol up
Updated Bootloader ok but
unfortunately for me it stalled while updating RADIO V2.... waited good 5 mins but did not progress
Disappointed as i thought i was nearly there. Has anybody any experience of this!
Eddie only seen your post after i put this one up. You were right with the naming of the file .zip.zip
Eddie only seeing your post now. you were right about the .zip bit, cheers.
Tried again and this time success, got all updated except Radio which gave a "fail PU"
Down the bottom in black it said "partition update fail"
Then i pressed vol up to reboot Htc turned off... and didn't reboot
Going to leave it at that for now and head to bed. Thanks for your help today
If you have any ideas i'll give it a go tomorrow:fingers-crossed:
Well progress is good the .zip.zip error is surprisingly common.
Does it say "RADIO V2 Fail" or similar?
This unfortunately is not a good sign, suggests a radio brick, or an overheating motherboad I believe. You're not the only one to see this error.
Try putting the desire in a bag in the freezer for a few minutes (not joking), the re-running the RUU same method.
This may get it to boot, but I fear that it won't be long before the same thing happens again and it gets stuck on the splash screen, no guarantees at this point with that error.
eddiehk6 said:
Well progress is good the .zip.zip error is surprisingly common.
Does it say "RADIO V2 Fail" or similar?
This unfortunately is not a good sign, suggests a radio brick, or an overheating motherboad I believe. You're not the only one to see this error.
Try putting the desire in a bag in the freezer for a few minutes (not joking), the re-running the RUU same method.
This may get it to boot, but I fear that it won't be long before the same thing happens again and it gets stuck on the splash screen, no guarantees at this point with that error.
Click to expand...
Click to collapse
Yeah "radio v2 fail" tried to run again but now won't turn on at all. Tried freezer...nothing and hasn't turned on since. I suspect your right with
motherboard over heating and i'm resigned to it being a lost cause.
Thanks for the help anyway Eddie
Anyone can help me here? So my HTC 10 is the international unlocked version. I bought it from Amazon US and use it in Indonesia.
It worked really fine for more than a month but today something happened.
I turned off the phone and replace the SIM card. When I powered up, it shows only black screen with white htc writing in the center and "powered by android" at the bottom. After a while, there's no change other than the screen turned brighter. It stopped there.
Usually, the normal start up would be green htc logo, and some circles making movement and shapes.
I managed to get into the bootloader screen (volume down, plus power button. And as the logo disappeared, release power button and then press volume up).
Tried to choose reboot, still the same. Tried "reboot to bootloader", it gave the same response as "reboot". Tried "boot to recovery" : nothing significant happened.
Tried "boot to download" : everytime I hit a menu, the screen showed the message that it did the command, but nothing happened after 5 minutes.
Tried to power down, and then charge, the battery percentage didn't show any increase. but it actually charged, because after I entered bootloader and powered off again, charged and then it showed the percentage change. But still not increasing from that later level. And I also couldn't powered on after charge. I had to press volume down and power, to get any response.
What should I do? I suspect major software breakdown even impacted the bootloader? What files can I download (I still confused between RUU, ROM, firmware) to restore my phone. Hopefully it can be done without having to unlock bootloader etc.
Right now it's still "LOCKED", "S-ON", "Software status : Official"..
I just want to restore.. Older firmware will be no problem, as long as it can function normally again and I can update OTA from thereon.
Thank you
Check out this thread: http://forum.xda-developers.com/htc-10/help/brick-stuck-boot-t3372373
MNoisy said:
Check out this thread: http://forum.xda-developers.com/htc-10/help/brick-stuck-boot-t3372373
Click to expand...
Click to collapse
I haven't had the experience to do all that.
The best clue right now is that in download mode, with SD card installed, the system was looking for a 2PS6IMG.zip file. I found one that I think from a trusted source. Can I just use it, or it will be a problem if the model don't match?
rafiqsulistyo said:
I haven't had the experience to do all that.
The best clue right now is that in download mode, with SD card installed, the system was looking for a 2PS6IMG.zip file. I found one that I think from a trusted source. Can I just use it, or it will be a problem if the model don't match?
Click to expand...
Click to collapse
You will need your CID and MID to match. They're both listed in download mode. Also check your OS version on same screen. Paste them here and I can probably help.
purple patch said:
You will need your CID and MID to match. They're both listed in download mode. Also check your OS version on same screen. Paste them here and I can probably help.
Click to expand...
Click to collapse
OS version is 1.80.709.1
htc_pmeuhl PVT S-ON
Radio info...
OpenDSP...
I can't get more data, because even in download mode, after for example choosing one of the option, the screen just stay the same and do nothing.. And I have to press volume down + power again to get into the fastboot screen
But as I had the 1.80.709.1 I can assume that mine would be CID: HTC__621 | MID: 2PS620000
Because all ages still original, updated via OTA, never been unlocked & so on..
The 2ps6img file I got is for the global variant (1.30.401.1)
rafiqsulistyo said:
OS version is 1.80.709.1
htc_pmeuhl PVT S-ON
Radio info...
OpenDSP...
I can't get more data, because even in download mode, after for example choosing one of the option, the screen just stay the same and do nothing.. And I have to press volume down + power again to get into the fastboot screen
But as I had the 1.80.709.1 I can assume that mine would be CID: HTC__621 | MID: 2PS620000
Because all ages still original, updated via OTA, never been unlocked & so on..
The 2ps6img file I got is for the global variant (1.30.401.1)
Click to expand...
Click to collapse
You will need the 1.30.709.1 zip from here https://www.androidfilehost.com/?w=files&flid=74636. Rename it to 2ps6img.zip.
purple patch said:
You will need the 1.30.709.1 zip from here https://www.androidfilehost.com/?w=files&flid=74636. Rename it to 2ps6img.zip.
Click to expand...
Click to collapse
Ok, copied and tried.. After went into the download mode, message in attachment popped up. I hit volume Up button, but nothing happened. I've waited for 10 minutes it didn't indicate any progress whatsoever.
I don't know, may be because I came to this condition, unintentionally (it just went error during startup), maybe some settings aren't correct so the instructions can't be processed? Or it's just my badluck, that even the download mode got corrupted too?
Is there still any hope?
rafiqsulistyo said:
Ok, copied and tried.. After went into the download mode, message in attachment popped up. I hit volume Up button, but nothing happened. I've waited for 10 minutes it didn't indicate any progress whatsoever.
I don't know, may be because I came to this condition, unintentionally (it just went error during startup), maybe some settings aren't correct so the instructions can't be processed? Or it's just my badluck, that even the download mode got corrupted too?
Is there still any hope?
Click to expand...
Click to collapse
Are you sure you have the correct firmware zip? Can you post a picture of the red writing in download mode. It will show CID, MID and OS version.
purple patch said:
Are you sure you have the correct firmware zip? Can you post a picture of the red writing in download mode. It will show CID, MID and OS version.
Click to expand...
Click to collapse
Ok.. Please see attachment..
As additional information, when I went into recovery mode, I never had the phone image with triangle and exclamation sign. What I had was phone with red QUESTION mark. Then, when I press power + volume Up, the message appeared (see attachment also)
purple patch said:
Are you sure you have the correct firmware zip? Can you post a picture of the red writing in download mode. It will show CID, MID and OS version.
Click to expand...
Click to collapse
Ok.. Please see attachment..
As additional information, when I went into recovery mode, I never had the phone image with triangle and exclamation sign. What I had was phone with red QUESTION mark. Then, when I press power + volume Up, the message appeared (see attachment also)
rafiqsulistyo said:
Ok.. Please see attachment..
As additional information, when I went into recovery mode, I never had the phone image with triangle and exclamation sign. What I had was phone with red QUESTION mark. Then, when I press power + volume Up, the message appeared (see attachment also)
Click to expand...
Click to collapse
You will be able to flash firmware using fastboot. Strange you have no factory reset option. Can you post your question in here http://forum.xda-developers.com/htc-10/how-to/stock-stock-collection-recovery-ruu-ota-t3359297. And link to our conversation. I think something else is going on with your phone. The experts in there will be able to help you better.