HTC desire 2.2 HELP please - Desire Q&A, Help & Troubleshooting

Ok so, this is my first android phone and after being prompted to install the 2.2 update on my European htc desire, i downloaded and started it installing. It gets to about 23% and says process system unavailible and after reading what people said i cleared the phone and tried to install the update manually from the SD card. This didn't work
My phone currently does this
Will boot into what it says is 2.2 but with no wifi, no service, and no SD card showing up
then after about 5 minutes it will reboot.
I have no idea what i can do to fix this? could someone please help me, i'm a noob with android so a clear step by step would be much appreciated

anyone

I am having the same issue... Anyone some help please...

I had a symetrical experience.. I can't post links yet, but you if you look at my posts you should be able to find what worked for me.

Futurian said:
I had a symetrical experience.. I can't post links yet, but you if you look at my posts you should be able to find what worked for me.
Click to expand...
Click to collapse
how did you create a blank goldcard, i can't access my SD card on my phone while it's in the phone so how did you do it

Do you have a WIFI connection? I do, and did the OTA 2.2 upgrade over WiFi with no problems, on my Unbranded European HTC Desire.
If youre phone won't boot properly, there are a few answers; 1) Return in to HTC, they're getit working and back to you, 2) Return it to th place of purchase, 3) Root/reflash (but sounds like it might not be an option).
Dale

F3L1X1 said:
how did you create a blank goldcard, i can't access my SD card on my phone while it's in the phone so how did you do it
Click to expand...
Click to collapse
I followed the instuctions in the "[TUT]Complete upgrading guide(root, unroot, flashing ROM & updates)" thread within Desire Android Development. (Post #3)
dedlite said:
Do you have a WIFI connection? I do, and did the OTA 2.2 upgrade over WiFi with no problems, on my Unbranded European HTC Desire.
If youre phone won't boot properly, there are a few answers; 1) Return in to HTC, they're getit working and back to you, 2) Return it to th place of purchase, 3) Root/reflash (but sounds like it might not be an option).
Dale
Click to expand...
Click to collapse
When I got in touch with HTC they wanted £50 to do a reflash, falsely accusing me of rooting my device..

was that 50$ to send it to them? or can they do it without having it there. Because if THEIR update screwed up my phone i don't see why i should have to pay for a fix

maybe a silly question but did you try a factory reset?
http://www.htc.com/www/howto.aspx?id=805&type=1&p_id=312

HugoTouchHD said:
maybe a silly question but did you try a factory reset?
http://www.htc.com/www/howto.aspx?id=805&type=1&p_id=312
Click to expand...
Click to collapse
yeah i did that, about the only advice the australian HTC support guy gave me -____-

F3L1X1 said:
was that 50$ to send it to them? or can they do it without having it there. Because if THEIR update screwed up my phone i don't see why i should have to pay for a fix
Click to expand...
Click to collapse
Tell me about it, so thankful I managed to fix it myself!

It sounds like you are alll applying an OTA update for the standard ROM to what was a branded device. There are lots of explanations as to how to fix this if this is the case
In summary
Download update from mentioned here
Copy this to root of your goldcard and rename to update.zip
Turn off phone
Turn on holding down vol down
Select Bootloader then Recovery (an image of device should appear with exclamation mark over)
In menu (sorry forgot how you get in, if it does not appear then try power+vol down or power + back). From there choose apply update.zip
Wait while update applied
After update select reboot and wait for device to boot
Video of it here

jameson_uk said:
It sounds like you are alll applying an OTA update for the standard ROM to what was a branded device. There are lots of explanations as to how to fix this if this is the case
In summary
Download update from mentioned here
Copy this to root of your goldcard and rename to update.zip
Turn off phone
Turn on holding down vol down
Select Bootloader then Recovery (an image of device should appear with exclamation mark over)
In menu (sorry forgot how you get in, if it does not appear then try power+vol down or power + back). From there choose apply update.zip
Wait while update applied
After update select reboot and wait for device to boot
Video of it here
Click to expand...
Click to collapse
I've just tried this again, installation looked like it went through ok, rebooted and relaoded into sense, then it shows me a status bar counting, normally this gets to about 10% then says ?Sorry process system is not responing, so i can either click wait or force close, then in continues upto about 97% then reboots and reloads only to load a white screen showing htc and continues counting in percentages, gets to about 15% then says force close, then onto about 91% then reboots this goes on for a while until it just shows me a sorta bricked phone with no wifi, gsm or any real functionailty and it continues to reboot every 5 mins, back to where I started showing 2.2 as installed
One strange thing I have noticed is that my CID is
CID: 00000000000000000049E917D100A69E
Reversing CID
CID: 00A600D117E949000000000000000000

Can't find update.zip on SD card during recovery
Tried all this, thanks. Goldcard created using Gold Card Tool 0.0.5 (awesome job Klutsh) . I get the error message:
"E:failed to open /sdcard/update.zip (No such file or directory)" even though it is in the root dir when I look at the card on my PC.
Should it be in a directory called /sdcard ?

chessmaster82 said:
I've just tried this again, installation looked like it went through ok, rebooted and relaoded into sense, then it shows me a status bar counting, normally this gets to about 10% then says ?Sorry process system is not responing, so i can either click wait or force close, then in continues upto about 97% then reboots and reloads only to load a white screen showing htc and continues counting in percentages, gets to about 15% then says force close, then onto about 91% then reboots this goes on for a while until it just shows me a sorta bricked phone with no wifi, gsm or any real functionailty and it continues to reboot every 5 mins, back to where I started showing 2.2 as installed
One strange thing I have noticed is that my CID is
CID: 00000000000000000049E917D100A69E
Reversing CID
CID: 00A600D117E949000000000000000000
Click to expand...
Click to collapse
i get this same problem. How do i create a gold card if when i plug in my phone to my pc it won't recognise it and when i put the SD in the phone the bricked 2.2 won't recognise it

F3L1X1 said:
i get this same problem. How do i create a gold card if when i plug in my phone to my pc it won't recognise it and when i put the SD in the phone the bricked 2.2 won't recognise it
Click to expand...
Click to collapse
I had to format the card in a card reader in my PC, then use the Gold Card Creator mentioned elsewhere in the thread. You have to install HTC Sync because enough drivers are in there to at least allow the apps to 'see' the card at physical level, even if the bricked Android doesn't. Set the phone to USB debug mode in Settings/Applications - the phone stays 'on' long enough between reboots to do that and get a CID out of it! Then Gold Card Creator works well enough to get the CID from the SD.
I'm trying this again with a 2GB card to see if makes any difference.

Check folder settings when using windows
bearMedicine said:
Tried all this, thanks. Goldcard created using Gold Card Tool 0.0.5 (awesome job Klutsh) . I get the error message:
"E:failed to open /sdcard/update.zip (No such file or directory)" even though it is in the root dir when I look at the card on my PC.
Should it be in a directory called /sdcard ?
Click to expand...
Click to collapse
Quick update to this. Make sure you have extensions of known file types SHOWING in your folder settings. I was naming the file update.zip.zip!!
Thanks to ALL in this forum for get apps and assistance. I unbricked my phone tonight thanks to you all

well i phoned the shop here in australia that i bought it from and they said they've had alot of desires being returned because they've been bricked by the update and to just send it back and they'll fix it and update to 2.2 for me

Related

What do you do if the unlocker errors half-way through?

I actually have a new phone coming today because I had no idea what to do and when I called neither did Verizon.
I seen the GPS fix thread, downloaded all the necessary files, ran the first unlocker (.40) and it errored half-way through the process, I figured big deal I'll just run it again..
Well, my USB would show on the phone screen but in the bootload mode the unlocker programs couldnt detect my phone at all and I couldn't get out of bootload mode whether I hit soft reset or took out the battery. So I decided to try going ahead an upgrading, I tried the next step on the list (sprint rom) but the upgrade would error as well, then I tried the verizon one, error, and the just tried jumping back to the NFSFan ROM and it didn't even begin to error it said it wasn't allowed or something.
Anyways, I had no idea what to do... took it in to the store, they looked at it for awhile then told me to call a number, I tried the number and they attempted to wipe it from their side and couldnt do anything so they told me they'd send another one being I was still in my 1-year warranty.
Is this how you brick a phone? Having an error during an unlocker/upgrade? Or could I have fixed this if I asked here before I sent for a new 1? I don't mind because I'm hype for a brand new phone, I just wonder if it can be fixed incase this ever happens again.
next time use coke 2.31
vin255764 said:
next time use coke 2.31
Click to expand...
Click to collapse
to do the gpsfix you have to use coke .40, its not like its some old outdated thing the thread is from august everybodys been using it, all i want to know is if theres no return once an error occurs in the middle of an unlocker?
j18yo said:
to do the gpsfix you have to use coke .40, its not like its some old outdated thing the thread is from august everybodys been using it, all i want to know is if theres no return once an error occurs in the middle of an unlocker?
Click to expand...
Click to collapse
There is a fix
what is showing on the bootloader screen for the unlocker?
Also you may want to reflash a shipped ROM. I have had this happen on both Titans and Vogues and reflashing from the bootloader screen always solves the problem.
I'm assuming you have to flash via the SD card right? Because I tried doing it through the USB and all the ROMs would error because the unlocker never fully finished, I mean before all this my phone was unlocked by the 2.31 and I had the newest NFSFan running I just decided to go back for the GPSFix..
The bootloader screen wasn't froze, it showed the usual..
Upper right corner says "RUUNBH"
Then to the left top it says..
VOGU100
SPL-0.36.0000
CPLD-3
and Serial at the bottom until I put the USB in and it turns to USB.. but it doesn't get picked up by the unlocker if I try to re-run it
I guess I answered my own question.. to fix it I'd have to run the unlocker again from the SD Card so it finish's without error since the USB won't pick up right?
My problem is I've never ran anything from the SD card.. if anyone can tell me how you go about loading up an unlocker or ROM from bootload on the SD I'd appreciate it, this way when I get my new phone if I run into a similar problem I can fix it
j18yo said:
I'm assuming you have to flash via the SD card right? Because I tried doing it through the USB and all the ROMs would error because the unlocker never fully finished, I mean before all this my phone was unlocked by the 2.31 and I had the newest NFSFan running I just decided to go back for the GPSFix..
The bootloader screen wasn't froze, it showed the usual..
Upper right corner says "RUUNBH"
Then to the left top it says..
VOGU100
SPL-0.36.0000
CPLD-3
and Serial at the bottom until I put the USB in and it turns to USB.. but it doesn't get picked up by the unlocker if I try to re-run it
Click to expand...
Click to collapse
Try installing this driver on your XP computer http://www.4shared.com/file/101893703/a59b72a/WindowsHTCdrivers.html if you have Vista let me know and I'll give you a link fvor that one. It should then allow you to communicate via USB. Also to answer your next question on flashing from the SD. It is simple you copy the NBH file from a ROM to Root directory of a FAT32 card 2 gb or less. Rename the file to VOGUIMG.nbh place the card into PPC and place into bootloader mode. Then follow the instructions.
j18yo said:
I guess I answered my own question.. to fix it I'd have to run the unlocker again from the SD Card so it finish's without error since the USB won't pick up right?
My problem is I've never ran anything from the SD card.. if anyone can tell me how you go about loading up an unlocker or ROM from bootload on the SD I'd appreciate it, this way when I get my new phone if I run into a similar problem I can fix it
Click to expand...
Click to collapse
All you do is put the .nbh file on the root directory of the memory card(use a newly formatted/clean card). It may delete anything else on the card while flashing.
I would take out the battery. Put in the SD card then turn the phone on. If, like you say, you are stuck in bootloader mode then it should start flashing as soon as it powers up.
Thanks everyone, I received my new phone this was mainly incase it happened again, but I also figured out why I ran into my problem..
During the unlocker I thought I knew the process being I'd done it multiple times, I skipped the part where I unplug the phone from USB and plug it back in so it's no longer connected with ActiveSync... thats why my unlocker error'd, so make sure you don't do that lol
What was messed up is my computers been acting like a piece of ****, it wouldnt even read my SD card so that I could put a file on it, but I don't think I'd wanna do it that way I have all my stuff on my SD card if it erased it I'd have been pissed..
ActiveSync does work, for awhile I thought the USB was only charging my phone because my new one wouldnt pick-up ActiveSync.. no idea why.. but if I plug it in and wait around 10 minutes it finally connects.

My Desire may be bricked

Hi just got my Desire, been a devoted WM user and all android is a bit strange to me. I have a Nexus 1 and love it but i thought i would try the Desire as my friend bought one and was able to use it to sync with our MS exchange server which i was never able to do with the Nexus 1. I was very impressed when i bought the phone that connecting to our VPN and syncing with exchange seemed to work well. I purchased the phone while on a convention trip to prague, as i was needing to connect to our exchange mail. After a few days with the phone It began rebooting on data connections without any notice and would often not reboot some times just flashing the white HTC screen and continually rebooting itself. I decided to try and root the phone to possibley stop this from happening using the excellent instructions from benko286 http://forum.xda-developers.com/showthread.php?t=696189 .
i'm attempting this on a Windows 32 machine so im using the "Guide to root using Windows" after step 5 and running "step1-windows.bat" my Desire screen appears with HTC in the middle and each of the four corners of the screen has a triangel caution symbol. at the end of running the bat file in the command window just before rebooting to boot loader the last line said "FAILED (remote: 51 partition update fail)
and my Desire went into the aboved mentioned screen. I am able from the command prompt to re-run the step1-windows.bat file so I still have usb connection obviously but the same issue continues. I am not sure where to go from here.
My machine if restarted turned off (remove battery) continually comes up with this above mentioned screen, I am hoping that this is not an idicaction of a bricked device. I have tryed my best to go through the vast amounts of great information on XDA- developers, but can't find any pertaining to my situation. Is there anyone out there that can give me a point int he right direction?
Much appreciated.
Blaiz
I can't really help you with this, but am just posting to give this thread a little bump and keep it on the top of the list.
Hopefully someone here might be able to help you out. Good luck,
What is going on? This is the second time i've heard of this thing with the HTC logo in the centre with four triangles in each corner. No one seems to have any idea what this is and i've personally never heard of it throughout the last few months of owning a Desire.
hi thanks so much for the support, I guess lokoing back i should have put this in the tutorial thread. im not sure where i can go from here other than only using the Nexus lol.
this is what it finished with at the command prompt
-----------------------------------------------
INFO[RUU]WP,system,99
INFO[RUU]WP,system,100
INFOstart image[userdata] unzipping & flushing...
INFO[RUU]UZ,userdata,0
INFO[RUU]UZ,userdata,100
INFO[RUU]WP,userdata,0
INFO[RUU]WP,userdata,100
INFOstart image[sp1] unzipping & flushing...
INFO[RUU]UZ,sp1,0
INFO[RUU]UZ,sp1,100
INFO[RUU]WP,sp1,0
INFO[RUU]WP,sp1,100
FAILED (remote: 51 partition update fail)
Rebooting to bootloader...
rebooting into bootloader... OKAY
Step 1 complete - now use the bootloader menu to enter recovery mode.
To do this, press the power button, wait a few seconds, then use the volume keys
and power button to select the RECOVERY option.
C:\TEMP\r5-desire-root-alt\r5-desire-root-alt>
------------------------------------------------------
the step1-windows.bat file seems to run in succession 2 times the first time looks fine then it begins once again to start the flash. at the end of the second run is what i have copied and pasted above. I'm really to much of a newbee to understand what the error is "FAILED (remote: 51 partition update fail)"
as i unplug the usb cable the screen now goes white with
------------------------------------------
BRAVO PVT1 SHIP S-ON
HBOOT-0.80.000
MI CROP-031D
TOUCH PANEL-SYNT0101
RADIO-4.06.00.02-2
Mar 29 2010, 21:34:33
RUU
-------------------------------------
with 2 caution icons in both bottom corners, when i pull out the battery and restart the machine it goes back to the original black screen with HTC and the four caution icons in the corners.
Thanks for any suggestions or information from any sources with similar issues.
All the best,
Blaiz
is there a microsd card in the unit when you try this? Is your phone unbranded? Have you created a gold card?
I have tryed with the original SD card inserted and i have tryed with it removed i have also reformatted the SD card and inserted it then removed it again. The phone i bought is from The Czech Republic, Prague, it was bought unlocked and unbranded i believe from an O2 phone shop in Prague 10 days ago.
I will try the gold card method next but im not sure how to go about this state.
as i am unable to boot the device I can't seem to get adb shell to find the device.
Blaiz said:
as i am unable to boot the device I can't seem to get adb shell to find the device.
Click to expand...
Click to collapse
Open up the phone in RUU mode and plug in your phone.
Download this and execute it
http://shipped-roms.com/shipped/Bra...io_32.30.00.28U_4.05.00.11_release_122704.exe
thanks abc27 downloading now
only question i have is should i not stay with the a similar rom and use a current stock ROM of 1.21.* instead of the 15 or will it matter to get me out of this situation?
Blaiz
such as the
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed.exe
instead as my original bootloader was 0.80.*
Blaiz said:
such as the
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed.exe
instead as my original bootloader was 0.80.*
Click to expand...
Click to collapse
Then you should use that release instead.
I thought you were hboot 0.75 and I didn't want to upgrade your bootloader.
cheers thanks again abc27
is it fixed with it? ^^
i cant believe my luck or lack of it
downloaded the
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed.exe
and i get to about 85% of the Rom image update and it gives me an error!
------------------------------------
ERROR[110]: FILE OPEN ERROR
The ROM Update Utility cannot open the requested files or the files are damaged. The RUU cannot continue with the update.
Please get a complete RUU package and try again.
---------------------------------------
I have tryed 5 times to flash and no luck maybe i should try another ROM file but which one?
Hmm that sounds quite odd.
Try redownloading ROM.
try this one http://www.wuala.com/HTC_Desire/RUU...00.28U_4.06.00.02_2_release_126984_signed.zip
seems the file u downloaded is corrupted
tryed redownloading still exact same issue with
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed.exe
from
http://shipped-roms.com/shipped/Bra...00.28U_4.06.00.02_2_release_126984_signed.exe
Alkymia the file you are directing me to is a zip file no? it doesnt seem to contain the RUU file.
it is a zip to flash it on ur bootloader, u must put the zip onto ur SD card and then try to flash it as u flashed the rom to root it, r u able to enter into bootloader?

[Q] Can not escape bootloader - volume and power keys unresponsive?

Hey guys,
I hope you're all well.
Great forum by the way.
I've searched extensively for solutions to my problem, yet I've been unable to find anything.
I think the problem started yesterday, when I restarted my phone and for some reason it went into safe mode.
I didn't lost any functionality so I didn't care too much until this morning, when I tried to get out of safe mode.
My phone has taken me to the bootloader (white screen with skateboarding Android) and for some reason, the power key (used to select options) and the volume keys (used to scroll) are not functioning.
As a result I cannot click or choose anything and the white bootloader screen persists in limbo.
I desperately need some suggestions, any help is very much appreciated.
Just so you know:
I've taken the battery out and put it back in, which takes me straight back to the bootloader screen, same with sim card.
The phone is running Coredroid (can't remember which version).
Has S-OFF.
Sorry I'm not much of an expert...
Also, on startup, phone says something along the lines of:
SD Checking...
LOADING... [PD98DIAG.zip]
NO IMAGE!
LOADING... [PD98DIAG.nbh]
NO IMAGE OR WRONG IMAGE!
LOADING... [PD98IMG.zip]
NO IMAGE!
LOADING... [PD98IMG.nbh]
NO IMAGE OR WRONG IMAGE!
Kind regards,
- Ric
Something has become corrupted.
Best bet would be to use an ruu 2.36.405.8 and lower, once loaded up, skip through the setup and then root again.
http://driphter.com/index.php?topic=3867.0
after you've done all that, install rom manager, and then restore your last backup.
Just a quick update.
Managed to get into Clockwork Mod Recovery.
Got the SD Card to mount.
Formatted it in windows.
Copied over Coredroid.
Went thru the install process.
Installed without error.
Booted up.
Took it's time, displayed the Coredroid animation but then vibrated and took me straight to Bootloader again.
Any advice or best to do this RUU thing?
Would this:
RUU_Ace_HTC_WWE_1.32.405.3_Radio_12.28b.60.140e_26.03.02.15_M3_release_155032_signed
Be ok?
Am I in the right ballpark?
Truly got no clue when it comes to this stuff
use the 2.36.405.8 RUU, then you wont have to spend your time updating the radio and such, that version of gingerbread is rootable using gingerbreak (so just follow that path of my method and you're set)
JSLEnterprises said:
Something has become corrupted.
Best bet would be to use an ruu 2.36.405.8 and lower, once loaded up, skip through the setup and then root again.
after you've done all that, install rom manager, and then restore your last backup.
Click to expand...
Click to collapse
Hello mate,
Just a quick question.
How do I get my computer to recognize my phone prior to running this RUU thing?
Considering I can't scroll or select anything in bootloader screen?
Can I run this RUU thing from ClockworkMod?
Kind regards,
- Ric
you run it from your pc. its an advaced installer that pushes the stock rom to the device and overwrites everything... it will put the phone into a different bootloader state than the one you can nav through.
Also, sometimes the phone is booting into bootloader, while other times it is booting into ClockworkMod.
It seems I have no control over which screen it initially boots to.
I DO HAVE options in ClockworkMod because my volume keys allow me to scoll and my power button allows selection, whereas in bootloader, the keys do not function.
Could you PLEASE provide some advice on how to boot into ClockworkMod rather than bootloader?
Kind regards,
- Ric
JSLEnterprises said:
you run it from your pc. its an advaced installer that pushes the stock rom to the device and overwrites everything... it will put the phone into a different bootloader state than the one you can nav through.
Click to expand...
Click to collapse
Yes I do realize I run the RUU from the PC.
I don't think I was very clear.
I was trying to ask you what state the phone needs to be in?
Do I have to mount the SD Card from ClockworkMod?
Or can I run the RUU while in Bootloader?
Does it matter?
Neither have worked.
I get a 170 error (USB Connection error).
The RUU cannot see my phone.
I was wondering if there's a way to fix this?
I have also now tried to install Leedroid and Gingervillian.
Both have installed perfectly but refuse to boot all the way.
Instead taking me back to Bootloader...
Ok, Leedroid somehow booted.
No network or anything though.
Very unstable...
if the phone is running leedroid now and you have the htc sync tools installed (but without sync running, just needs to be installed for the drivers)
leave it as it is connected to your pc, doesnt matter if debugging or anything else is on or off. just leave it alone sitting where it is on your desk or wherever it is...
Start the RUU, and then just follow the path the installer takes you through, then let it do its magic...
Ended up d/l Cyanogen.
Installed it.
Working, detected networks, wifi is connected.
All good I suppose.
That was a bit scary!
Thanks for your help mate.

[Q] Tried to update, now unuseable

So I have upgraded my i927 captivate glide using the ROM from , but I only Androidupdate com called I927UCLH2_I927ATTLH2_I927UCLH2_Home tar md5 but I get a black screen with a slide down menu saying the date ‘Ongoing’ and an option to change the way that the device connects to another computer.
The update stated pass, it booted and proceeded to tell me that it was updating apps or something like that, then a black screen with the pull down menu from the top of the screen near the usb symbol came up but nothing else. I got a message a few hours later stating that the update application or something like that was not responding and an option to wait or quit. I chose wait, but nothing came of it eventually.
I then proceeded to try reflashing the process with no success even after factory reset and rebooting.
I then tried the pre-release ICS update as per XDA developers and other websites. Same thing
I tried a few other ODIN programs and ROMs but no success. Same issues including the hang up on the Samsung logo. I tried rooting it once and for some reason it started up into what looked like the same pull down menu, but it was requesting that I needed an to input a lock code for the network. I assume that is because my sim card was in it by now, but maybe not. I got so frustrated that I tried the bootloader and update bootloader options using the official ICS update ROM for some stupid reason but nothing. The thing is that at least it booted into the pull down menu that i got with a black screen again.
I then flashed with an updated ICS, CWM6 but cannot do the:
Third: Reboot into CWM6 (Volume- and power) install from sdcard (superuser)
Link to superuser: Superuser-3.2-RC2-arm-signed zip
Forth: Repeat third step above but install keyboard fix.
Link to keyboard fix: CWM_keyboard_backlight_fix zip
since I do not have an SD card that is working. I did get the SD Card in the device but I have always had problems with the format of it and I cannot put the zips onto the card due to the computer Win7 not recognizing it. I tried reformatting the device is HPUSB format program and windows. I inserted the card into the device to hopefully have it recognized on windows, and i gave me an option to format the SD card. So I proceeded and success. I was able to put the Zips onto the card. However, I returned to the CWM6 screen by pressing the VOL- and power keys but the files were no where to be found on the SD Card.
I moved on after a few other tries at it, so I tried to go backwards to the Gingerbread ROM. No success, same hanging issue at the Samsung logo.
I then tried to reflash with the devices original ROM as provided by DroidAngel on androidupdate com. Both without success.
I wanted to try the process involved on the 'stuck on boot screen' thread, but I cannot access the zip files on the sdcard in order to be able to do that.
I also bought my phone unlocked from the US (ATT version) and had it sent to me in Canada unlocked so I cannot just return it to the seller to get a new one, so my new phone is pretty useless.
I have spent two days reading through and trying different fixes and updated ROMs on multiple sites but I just cannot figure out what the heck to do now. I know that this site is not to spoon feed people and I am a noob to all of this but I am out of ideas and cannot find anything else to help out.
Where do I go from here. Is there a possibility of reformatting EVERYTHING on the device including all partitions etc etc.? I mean the hardware is fine, it is just a software issue. I do this to my laptop whenever I get into a bind.
Have you tried booting into CWM and restoring factory?
sent from my captivate glide running ICS (NardROM 0.3 Rooted)
Just a note, the SD card you're seeing in CWMR isn't actually your physical SD card, its the internal phone memory. I don't think we have a version of CWMR that reads the real external SD unless modified. So anything you put on it won't show up there. The folder structure will look like ... /sdcard/external_sd/ where /sdcard/ is where you want to put your files for CMWR to see, /external_sd/ is your physical card you can take in/out.
I have tried to reflash with CWM6 using ODIN v3. I didn't realize that the SD card that came up was actually a part of the internal memory. Thanks to you both for the help.
Any other suggestions since no matter what I do now the phone simply stops at the Samsung logo and wont turn off? I press the power button for the required time to shut it down but it automatically restarts by itself to again sit at the Samsung logo.
EaglesIII said:
I have tried to reflash with CWM6 using ODIN v3. I didn't realize that the SD card that came up was actually a part of the internal memory. Thanks to you both for the help.
Any other suggestions since no matter what I do now the phone simply stops at the Samsung logo and wont turn off? I press the power button for the required time to shut it down but it automatically restarts by itself to again sit at the Samsung logo.
Click to expand...
Click to collapse
A few questions about your situation right now:
Can you get into Download mode? (Turn off the device, in your case remove the battery. Press power en volume UP)
Can you get into CWM? (Turn off the device, in your case remove the battery. Press power en volume DOWN)
Does it keep asking you for the Network Key? Are you stuck at that particular point...?
Evil Alex said:
A few questions about your situation right now:
Can you get into Download mode? (Turn off the device, in your case remove the battery. Press power en volume UP)
Can you get into CWM? (Turn off the device, in your case remove the battery. Press power en volume DOWN)
Does it keep asking you for the Network Key? Are you stuck at that particular point...?
Click to expand...
Click to collapse
Okay, so right now I can still get into the download mode to flash, the CWM6 to factory reset and reboot which I have tried already as stated, and I have not been asked for the network key again since the one time quite a long time ago. The network key is only asked when I load one of the other custom ROMS though, but I have not tried any of those in a while.
I am stuck at the black screen with white Samsung logo.
In CWM6, do you see "mounts and storage" (Second to last option)
If so, connect your phone with the USB cable and select "mounts and storage".
In there and select "mount USB storage" (Again, second to last option, you'll have to scroll to get to it)
Now your PC should see the USB storage which is in fact what is marked as internal SD. So the sdcard CWM can actually see and install things from.
Now you can copy a custom ROM to it, and install it through CWM. Or install anything that is in CWM format.
You may get the Network Key Request as before. I do not know if it can be bypassed by starting it without the SIM. If so, you could then try to unlock your device using one of the methods on the forum.
Alternatively, and highly recommended by yours truly, is to buy the unlock code.
It is somewhat common for these devices to re-lock, so having the code handy is very convenient. I used americanunlocker to get mine, and I put the code on the inside of the back-cover should I find myself re-locked in the middle of nowhere. The code works, and isn't that expensive. In fact, it's a steal if you look at your own time invested in all this in terms of hourly wage! Of course, you'll need the IMEI code. You can find that by removing the back-cover and the battery.
Good luck!
Got it running on Bio360 but 'Not Registered on Network' now
Evil Alex said:
In CWM6, do you see "mounts and storage" (Second to last option)
If so, connect your phone with the USB cable and select "mounts and storage".
In there and select "mount USB storage" (Again, second to last option, you'll have to scroll to get to it)
Now your PC should see the USB storage which is in fact what is marked as internal SD. So the sdcard CWM can actually see and install things from.
Now you can copy a custom ROM to it, and install it through CWM. Or install anything that is in CWM format.
You may get the Network Key Request as before. I do not know if it can be bypassed by starting it without the SIM. If so, you could then try to unlock your device using one of the methods on the forum.
Alternatively, and highly recommended by yours truly, is to buy the unlock code.
It is somewhat common for these devices to re-lock, so having the code handy is very convenient. I used americanunlocker to get mine, and I put the code on the inside of the back-cover should I find myself re-locked in the middle of nowhere. The code works, and isn't that expensive. In fact, it's a steal if you look at your own time invested in all this in terms of hourly wage! Of course, you'll need the IMEI code. You can find that by removing the back-cover and the battery.
Good luck!
Click to expand...
Click to collapse
Thank you so much for the feedback, I actually had not thought about the unlock code idea, and since you put it into such perfect terms considering the time and effort that has to go into something like that, it is a good idea for sure to get one. The idea of keeping it on the inside of the back cover is another awesome idea. Kudos to you and thanks!
As for the rest of what you had stated about the mounting and what not; I actually mounted and successfully reflashed and installed all of the required files for the new ICS stock upgrade. The good news was that I got past the Samsung screen again and it said that it was updating all of the applications or whatever again, but then it just gave me the pull down menu again with very limited functionability.
I then used your suggestion to try out another ROM. I tried the Bio360 and followed all directions on the 'phone stuck on boot screen thread'. It worked! I finally have a functional phone again and will be able to get calls from my boss. Thanks!
Now that I know I have one option, I can explore any other options. I still cannot figure out how it is that I will be able to get the ICS upgrade but maybe I will try Kies.
However, I just found that I don't have network access anymore despite that I have a strong cell signal, so I presume that I will have to enter the unlock code somewhere. Where can I put that into? It didn't pop up to tell me anything.
EaglesIII said:
Thank you so much for the feedback, I actually had not thought about the unlock code idea, and since you put it into such perfect terms considering the time and effort that has to go into something like that, it is a good idea for sure to get one. The idea of keeping it on the inside of the back cover is another awesome idea. Kudos to you and thanks!
As for the rest of what you had stated about the mounting and what not; I actually mounted and successfully reflashed and installed all of the required files for the new ICS stock upgrade. The good news was that I got past the Samsung screen again and it said that it was updating all of the applications or whatever again, but then it just gave me the pull down menu again with very limited functionability.
I then used your suggestion to try out another ROM. I tried the Bio360 and followed all directions on the 'phone stuck on boot screen thread'. It worked! I finally have a functional phone again and will be able to get calls from my boss. Thanks!
Now that I know I have one option, I can explore any other options. I still cannot figure out how it is that I will be able to get the ICS upgrade but maybe I will try Kies.
However, I just found that I don't have network access anymore despite that I have a strong cell signal, so I presume that I will have to enter the unlock code somewhere. Where can I put that into? It didn't pop up to tell me anything.
Click to expand...
Click to collapse
You're very welcome! Glad to hear the phone is usable again. In order to get data back you will have to set your APN manually. Stock ROMs come with the APN settings for all providers it is expected to be sold with. But custom ROMs usually come without those settings. You can find the APN settings for your provider online, just do a search. There is even an app for it, but the name eludes me at the moment. You'll need wifi to get the app, though! Once the settings are in place (You put them in under wireless & Networks), you'll have data again.
As for the limited functionality, I had the same thing, at first. The upgrade was broken for me, I guess some settings/apps were causing problems. So, after flashing the upgrade, I did a factory reset in CWM. I also wiped the cache, and the Dalvik cache, for good measure(Under advanced in CWM). It rebooted, said it was upgrading and installing, and I let it sit for a few minutes. Then I was greeted by an initial setup screen, and the phone has been on a working ICS ever since! I did lose all my settings and such, but I had a back-up of those with Titanium Backup, and got those back that way.
Hope this will help as well.

[Q] Desire Help!!

Hi Guys,
A lot of this stuff is new to me. I have an old HTC Desire which I hadn’t turned on in a while. When I tried to boot it up, it only got as far as the O2 splash screen. I know the basics so tried volume down and power button and got to the fastboot screen,
Bravo PVT4 Ship S-on HBOOT-0.93 0001 MicroP-051d Touch Panel SYNT0101 Radio-5.09.050.30_2 August 10 2010
Tried recovery but again stalled on the splash screen. Been looking through the forum, some great info there and the HTC Desire troubleshooting guide is very good. But I just don’t know exactly whats wrong with the phone as sometimes I get a stall on screen with white HTC, sometimes on O2 splash screen and one time it stopped with three android men in the middle of the screen.
I got myself a SD Adapter for the micro sd in my phone and copied/backup this info on my laptop. I’ve tried clearing all on the Micro sd and running a RUU but always comes up with the error cannot connect to pc (windows 7). Don’t mind losing all on the sd card as I have pics/videos on the laptop, just want to have the phone work again. Would ideally like to start from scratch and put the minimum amount of information needed on my microsd to boot up the phone correctly. I think there may be a chance as I can get to the hboot screen. Appreciate any help I can get
Regards
Well done for finding the troubleshooting guide and having a read in the first place, a lot of people don't bother!
If you just want it booting, try running the the 2.3.3 RUU using the PB99IMG,zip method, which doesn't require a PC connection.
- Download the .zip URL="http://d-h.st/d44"]here[/URL],
- Put it directly on the root of the sd card (not in any folder)
- Boot to bootloader (Vol down + power)
- It should find the file, select power to run it.
Cheers Eddie for getting back so quickly.
Just tried what you said but getting "wrong image or no image" briefly flashing
up on the screen when i select bootloader. I put the zip file itself onto the root of the sd card. Should i delete everything else
on the sd card?
Another thing i've noticed is that i get seven random vibrates every now and again when it HBOOT mode.
Thanks again Eddie
That's weird, should find the file.
Sorry have to double check:
- You didn't rename the file? You shouldn't have to modify the zip at all, should be named PB99IMG.zip and not PB99IMG.zip.zip
- It's definitely on the root of the sd card (not in a folder)
You shouldn't need to format it as it scans the whole card for the file, but no harm in trying if it's backed up. Reformat the sd card completely, to a single FAT32 partition. Put only the zip on there, try again.
If that still doesn't work, try it with another sd card.
Getting there!!
Ok i got my HTC to recognise the zip file. Problem was PB99IMG file was called zip.zip. Easy to miss
because on the root of the sd card it only has .zip but when i tried to copy it in again it asked me do
i want to replace PB99IMG.zip.zip with PB99IMG.zip.zip...
So Vol down and power button and HTC starts the process
Do you want to start update .....vol up
Updated Bootloader ok but
unfortunately for me it stalled while updating RADIO V2.... waited good 5 mins but did not progress
Disappointed as i thought i was nearly there. Has anybody any experience of this!
Eddie only seen your post after i put this one up. You were right with the naming of the file .zip.zip
Eddie only seeing your post now. you were right about the .zip bit, cheers.
Tried again and this time success, got all updated except Radio which gave a "fail PU"
Down the bottom in black it said "partition update fail"
Then i pressed vol up to reboot Htc turned off... and didn't reboot
Going to leave it at that for now and head to bed. Thanks for your help today
If you have any ideas i'll give it a go tomorrow:fingers-crossed:
Well progress is good the .zip.zip error is surprisingly common.
Does it say "RADIO V2 Fail" or similar?
This unfortunately is not a good sign, suggests a radio brick, or an overheating motherboad I believe. You're not the only one to see this error.
Try putting the desire in a bag in the freezer for a few minutes (not joking), the re-running the RUU same method.
This may get it to boot, but I fear that it won't be long before the same thing happens again and it gets stuck on the splash screen, no guarantees at this point with that error.
eddiehk6 said:
Well progress is good the .zip.zip error is surprisingly common.
Does it say "RADIO V2 Fail" or similar?
This unfortunately is not a good sign, suggests a radio brick, or an overheating motherboad I believe. You're not the only one to see this error.
Try putting the desire in a bag in the freezer for a few minutes (not joking), the re-running the RUU same method.
This may get it to boot, but I fear that it won't be long before the same thing happens again and it gets stuck on the splash screen, no guarantees at this point with that error.
Click to expand...
Click to collapse
Yeah "radio v2 fail" tried to run again but now won't turn on at all. Tried freezer...nothing and hasn't turned on since. I suspect your right with
motherboard over heating and i'm resigned to it being a lost cause.
Thanks for the help anyway Eddie

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