Develop Bugs

Stuck/freeze (Hero) while downgrade. Not working now at all!!

Helo dear friends.
Well I just wanted to get some Hebrew in my Hero.
I have the Orange hero in Spain. Upgraded to official rom - 2.73.61.5, worked fine.
Now i am trying to downgrade it, so i can root it, so i can add all the fun stuff (including hebrew).
Did the gold card, since i understood that this hero is CID locked. (and maybe i am wrong). Then failed few times with error 140 when tried the 1.76.405.6 and 1.76.405.1 rom downloads. Then tried to downgrade to 2.73.405.5 rom as someone suggested here... and the process started happily, downloaded Splash1 ok, system ok, userdata ok, boot ok, bootloader ok, then GOT STUCK ON "Radio-V2 - updating" (at about 85%.. froze!)
(I attached a picture).
This happened few times, sometimes never even started to download, was just froze at the beginning of the process with: "zip header checking..."
So every-time this happened i had to disconnect it, pull the battery out or something, and try again. (I also found out that for some-reason things moved forward when restarting windows which by the way, works on parallels, mac ...)
Now the hero is stuck on the white error screen i guess, pictures attached.
Mmmm... hope someone can suggest something... straight and to the point, i feel i am going circles will appreciate allot.
Thanks in advance
Cheers!

First off ... KEEP THE PHONE PLUGGED IN! (So the battery doesn't die... If i remember right... fastboot chews through battery)
Next.. how long has it been stuck?

Well, first time for 30 minutes of no movement, then at the rest of the attempts i kept losing my patient each 20-30 minutes... in a process that might take 10?
yeah the battery ran out once..
thanks.

Trying again, now it's stuck on "system - updating". 20 minutes.
Please help.. someone?
Should i try another rom? any suggestion for Orange Spain?
Someone experienced problems via Parallels ?

Parallels as in your trying this from a VM? I would bet thats your problem! While it techincally shouldn't make a difference... I would try with real PC!

yes, virtual machine...
Ok, and that PC, should it have all the drivers for the phone? i mean now that the hero is stuck, would a different computer recognize it?
I should just download the rom to the computer and try to install it?
thanks.

You'll want to install the USB drivers (The HTC Sync download from htc.com likely has these included...)
If the VM still see's it - any PC with the drivers installed correctly will see it.
If you get the the custom recovery image flahed, you'll be able to do everything from your mac after that...

ho really? can you elaborate a bit on that? start with: " custom recovery image flahed"
Thanks.

Details @ http://forum.xda-developers.com/showthread.php?t=561124

Thanks. and this i do after i downgrade successfully the rom (with lets say a proper PC?) ?
Do i need to root after downgrading?

As far as I remember - Yes - you will need to root the phone, then:
adb remount
adb shell rm /system/recovery.img (If this fails with file not found dont worry about it)
I seem to remember needing those when I rooted my hero ...

Thanks kiall, resolved it at the end, without downgrade, no PC, just pushed the Recovery to the formatted sdcard, flashed it and the modaco rom and then radio and hebrew fonts, all is ok now...
Thanks for you time.

HTC desire 2.2 HELP please

Ok so, this is my first android phone and after being prompted to install the 2.2 update on my European htc desire, i downloaded and started it installing. It gets to about 23% and says process system unavailible and after reading what people said i cleared the phone and tried to install the update manually from the SD card. This didn't work
My phone currently does this
Will boot into what it says is 2.2 but with no wifi, no service, and no SD card showing up
then after about 5 minutes it will reboot.
I have no idea what i can do to fix this? could someone please help me, i'm a noob with android so a clear step by step would be much appreciated

anyone

I am having the same issue... Anyone some help please...

I had a symetrical experience.. I can't post links yet, but you if you look at my posts you should be able to find what worked for me.

Futurian said:
I had a symetrical experience.. I can't post links yet, but you if you look at my posts you should be able to find what worked for me.
Click to expand...
Click to collapse
how did you create a blank goldcard, i can't access my SD card on my phone while it's in the phone so how did you do it

Do you have a WIFI connection? I do, and did the OTA 2.2 upgrade over WiFi with no problems, on my Unbranded European HTC Desire.
If youre phone won't boot properly, there are a few answers; 1) Return in to HTC, they're getit working and back to you, 2) Return it to th place of purchase, 3) Root/reflash (but sounds like it might not be an option).
Dale

F3L1X1 said:
how did you create a blank goldcard, i can't access my SD card on my phone while it's in the phone so how did you do it
Click to expand...
Click to collapse
I followed the instuctions in the "[TUT]Complete upgrading guide(root, unroot, flashing ROM & updates)" thread within Desire Android Development. (Post #3)
dedlite said:
Do you have a WIFI connection? I do, and did the OTA 2.2 upgrade over WiFi with no problems, on my Unbranded European HTC Desire.
If youre phone won't boot properly, there are a few answers; 1) Return in to HTC, they're getit working and back to you, 2) Return it to th place of purchase, 3) Root/reflash (but sounds like it might not be an option).
Dale
Click to expand...
Click to collapse
When I got in touch with HTC they wanted £50 to do a reflash, falsely accusing me of rooting my device..

was that 50$ to send it to them? or can they do it without having it there. Because if THEIR update screwed up my phone i don't see why i should have to pay for a fix

maybe a silly question but did you try a factory reset?
http://www.htc.com/www/howto.aspx?id=805&type=1&p_id=312

HugoTouchHD said:
maybe a silly question but did you try a factory reset?
http://www.htc.com/www/howto.aspx?id=805&type=1&p_id=312
Click to expand...
Click to collapse
yeah i did that, about the only advice the australian HTC support guy gave me -____-

F3L1X1 said:
was that 50$ to send it to them? or can they do it without having it there. Because if THEIR update screwed up my phone i don't see why i should have to pay for a fix
Click to expand...
Click to collapse
Tell me about it, so thankful I managed to fix it myself!

It sounds like you are alll applying an OTA update for the standard ROM to what was a branded device. There are lots of explanations as to how to fix this if this is the case
In summary
Download update from mentioned here
Copy this to root of your goldcard and rename to update.zip
Turn off phone
Turn on holding down vol down
Select Bootloader then Recovery (an image of device should appear with exclamation mark over)
In menu (sorry forgot how you get in, if it does not appear then try power+vol down or power + back). From there choose apply update.zip
Wait while update applied
After update select reboot and wait for device to boot
Video of it here

jameson_uk said:
It sounds like you are alll applying an OTA update for the standard ROM to what was a branded device. There are lots of explanations as to how to fix this if this is the case
In summary
Download update from mentioned here
Copy this to root of your goldcard and rename to update.zip
Turn off phone
Turn on holding down vol down
Select Bootloader then Recovery (an image of device should appear with exclamation mark over)
In menu (sorry forgot how you get in, if it does not appear then try power+vol down or power + back). From there choose apply update.zip
Wait while update applied
After update select reboot and wait for device to boot
Video of it here
Click to expand...
Click to collapse
I've just tried this again, installation looked like it went through ok, rebooted and relaoded into sense, then it shows me a status bar counting, normally this gets to about 10% then says ?Sorry process system is not responing, so i can either click wait or force close, then in continues upto about 97% then reboots and reloads only to load a white screen showing htc and continues counting in percentages, gets to about 15% then says force close, then onto about 91% then reboots this goes on for a while until it just shows me a sorta bricked phone with no wifi, gsm or any real functionailty and it continues to reboot every 5 mins, back to where I started showing 2.2 as installed
One strange thing I have noticed is that my CID is
CID: 00000000000000000049E917D100A69E
Reversing CID
CID: 00A600D117E949000000000000000000

Can't find update.zip on SD card during recovery
Tried all this, thanks. Goldcard created using Gold Card Tool 0.0.5 (awesome job Klutsh) . I get the error message:
"E:failed to open /sdcard/update.zip (No such file or directory)" even though it is in the root dir when I look at the card on my PC.
Should it be in a directory called /sdcard ?

chessmaster82 said:
I've just tried this again, installation looked like it went through ok, rebooted and relaoded into sense, then it shows me a status bar counting, normally this gets to about 10% then says ?Sorry process system is not responing, so i can either click wait or force close, then in continues upto about 97% then reboots and reloads only to load a white screen showing htc and continues counting in percentages, gets to about 15% then says force close, then onto about 91% then reboots this goes on for a while until it just shows me a sorta bricked phone with no wifi, gsm or any real functionailty and it continues to reboot every 5 mins, back to where I started showing 2.2 as installed
One strange thing I have noticed is that my CID is
CID: 00000000000000000049E917D100A69E
Reversing CID
CID: 00A600D117E949000000000000000000
Click to expand...
Click to collapse
i get this same problem. How do i create a gold card if when i plug in my phone to my pc it won't recognise it and when i put the SD in the phone the bricked 2.2 won't recognise it

F3L1X1 said:
i get this same problem. How do i create a gold card if when i plug in my phone to my pc it won't recognise it and when i put the SD in the phone the bricked 2.2 won't recognise it
Click to expand...
Click to collapse
I had to format the card in a card reader in my PC, then use the Gold Card Creator mentioned elsewhere in the thread. You have to install HTC Sync because enough drivers are in there to at least allow the apps to 'see' the card at physical level, even if the bricked Android doesn't. Set the phone to USB debug mode in Settings/Applications - the phone stays 'on' long enough between reboots to do that and get a CID out of it! Then Gold Card Creator works well enough to get the CID from the SD.
I'm trying this again with a 2GB card to see if makes any difference.

Check folder settings when using windows
bearMedicine said:
Tried all this, thanks. Goldcard created using Gold Card Tool 0.0.5 (awesome job Klutsh) . I get the error message:
"E:failed to open /sdcard/update.zip (No such file or directory)" even though it is in the root dir when I look at the card on my PC.
Should it be in a directory called /sdcard ?
Click to expand...
Click to collapse
Quick update to this. Make sure you have extensions of known file types SHOWING in your folder settings. I was naming the file update.zip.zip!!
Thanks to ALL in this forum for get apps and assistance. I unbricked my phone tonight thanks to you all

well i phoned the shop here in australia that i bought it from and they said they've had alot of desires being returned because they've been bricked by the update and to just send it back and they'll fix it and update to 2.2 for me

Can't get into my HTC Desire

I flashed the Cyanogen Mod 7 onto the phone about 3 months ago, and today tried a different ROM as my girlfriend's O2 card (It's a UK Orange phone) wouldn't work in it, and the SIM unlock code which I paid for wasn't working - the guy I bought the code from said it's probably ROM-related.
I've tried flashing a LeeDroid ROM, and an INSERTCOIN ROM but neither work. With Leedroid I get bootloops, and with the other it gets to a colourful background but nothing else on screen and no other buttons do anything.
I've gone into bootloader mode and tried just running an exe file (for example an HTC_WWE_BRAVO_date_version number_etc from the laptop with the phone connected via USB, but this doesn't work either.
At my wit's end now as I think I've bricked the phone...
Can anyone help at all?

Why does flashing ruu not work?

ur supposed to be in fastboot. not hboot when trying to restore using ruu

Thanks for the tip -
I get as far as an updating signature message for about 10 seconds, then it crashes out with:
ERROR [131]: CUSTOMER ID ERROR
The ROM Update Utility cannot update your Android phone.
Please get the correct ROM Update Utility and try again.

This problem is easy to fix. Create goldcard with linux, put this in your desire and then flash ruu again:
http://www.nazriawang.com/2010/04/how-to-create-goldcard-with-ubuntu.html

I managed to successfully create a goldcard, but upon flashing the RUU .exe file, it gets to the 'updating signature' part (before the percentage completion bar has even started) and then crashes out with the following message:
Error [132] SIGNARURE (sic) ERROR
Please try to flash again with a different ROM update utility (or words to that effect).

EDIT: Now working. Thanks MatDroid!!

[Q] Can not escape bootloader - volume and power keys unresponsive?

Hey guys,
I hope you're all well.
Great forum by the way.
I've searched extensively for solutions to my problem, yet I've been unable to find anything.
I think the problem started yesterday, when I restarted my phone and for some reason it went into safe mode.
I didn't lost any functionality so I didn't care too much until this morning, when I tried to get out of safe mode.
My phone has taken me to the bootloader (white screen with skateboarding Android) and for some reason, the power key (used to select options) and the volume keys (used to scroll) are not functioning.
As a result I cannot click or choose anything and the white bootloader screen persists in limbo.
I desperately need some suggestions, any help is very much appreciated.
Just so you know:
I've taken the battery out and put it back in, which takes me straight back to the bootloader screen, same with sim card.
The phone is running Coredroid (can't remember which version).
Has S-OFF.
Sorry I'm not much of an expert...
Also, on startup, phone says something along the lines of:
SD Checking...
LOADING... [PD98DIAG.zip]
NO IMAGE!
LOADING... [PD98DIAG.nbh]
NO IMAGE OR WRONG IMAGE!
LOADING... [PD98IMG.zip]
NO IMAGE!
LOADING... [PD98IMG.nbh]
NO IMAGE OR WRONG IMAGE!
Kind regards,
- Ric

Something has become corrupted.
Best bet would be to use an ruu 2.36.405.8 and lower, once loaded up, skip through the setup and then root again.
http://driphter.com/index.php?topic=3867.0
after you've done all that, install rom manager, and then restore your last backup.

Just a quick update.
Managed to get into Clockwork Mod Recovery.
Got the SD Card to mount.
Formatted it in windows.
Copied over Coredroid.
Went thru the install process.
Installed without error.
Booted up.
Took it's time, displayed the Coredroid animation but then vibrated and took me straight to Bootloader again.
Any advice or best to do this RUU thing?

Would this:
RUU_Ace_HTC_WWE_1.32.405.3_Radio_12.28b.60.140e_26.03.02.15_M3_release_155032_signed
Be ok?
Am I in the right ballpark?
Truly got no clue when it comes to this stuff

use the 2.36.405.8 RUU, then you wont have to spend your time updating the radio and such, that version of gingerbread is rootable using gingerbreak (so just follow that path of my method and you're set)

JSLEnterprises said:
Something has become corrupted.
Best bet would be to use an ruu 2.36.405.8 and lower, once loaded up, skip through the setup and then root again.
after you've done all that, install rom manager, and then restore your last backup.
Click to expand...
Click to collapse
Hello mate,
Just a quick question.
How do I get my computer to recognize my phone prior to running this RUU thing?
Considering I can't scroll or select anything in bootloader screen?
Can I run this RUU thing from ClockworkMod?
Kind regards,
- Ric

you run it from your pc. its an advaced installer that pushes the stock rom to the device and overwrites everything... it will put the phone into a different bootloader state than the one you can nav through.

Also, sometimes the phone is booting into bootloader, while other times it is booting into ClockworkMod.
It seems I have no control over which screen it initially boots to.
I DO HAVE options in ClockworkMod because my volume keys allow me to scoll and my power button allows selection, whereas in bootloader, the keys do not function.
Could you PLEASE provide some advice on how to boot into ClockworkMod rather than bootloader?
Kind regards,
- Ric

JSLEnterprises said:
you run it from your pc. its an advaced installer that pushes the stock rom to the device and overwrites everything... it will put the phone into a different bootloader state than the one you can nav through.
Click to expand...
Click to collapse
Yes I do realize I run the RUU from the PC.
I don't think I was very clear.
I was trying to ask you what state the phone needs to be in?
Do I have to mount the SD Card from ClockworkMod?
Or can I run the RUU while in Bootloader?
Does it matter?
Neither have worked.
I get a 170 error (USB Connection error).
The RUU cannot see my phone.
I was wondering if there's a way to fix this?

I have also now tried to install Leedroid and Gingervillian.
Both have installed perfectly but refuse to boot all the way.
Instead taking me back to Bootloader...

Ok, Leedroid somehow booted.
No network or anything though.
Very unstable...

if the phone is running leedroid now and you have the htc sync tools installed (but without sync running, just needs to be installed for the drivers)
leave it as it is connected to your pc, doesnt matter if debugging or anything else is on or off. just leave it alone sitting where it is on your desk or wherever it is...
Start the RUU, and then just follow the path the installer takes you through, then let it do its magic...

Ended up d/l Cyanogen.
Installed it.
Working, detected networks, wifi is connected.
All good I suppose.
That was a bit scary!
Thanks for your help mate.

[Q] Desire Help!!

Hi Guys,
A lot of this stuff is new to me. I have an old HTC Desire which I hadn’t turned on in a while. When I tried to boot it up, it only got as far as the O2 splash screen. I know the basics so tried volume down and power button and got to the fastboot screen,
Bravo PVT4 Ship S-on HBOOT-0.93 0001 MicroP-051d Touch Panel SYNT0101 Radio-5.09.050.30_2 August 10 2010
Tried recovery but again stalled on the splash screen. Been looking through the forum, some great info there and the HTC Desire troubleshooting guide is very good. But I just don’t know exactly whats wrong with the phone as sometimes I get a stall on screen with white HTC, sometimes on O2 splash screen and one time it stopped with three android men in the middle of the screen.
I got myself a SD Adapter for the micro sd in my phone and copied/backup this info on my laptop. I’ve tried clearing all on the Micro sd and running a RUU but always comes up with the error cannot connect to pc (windows 7). Don’t mind losing all on the sd card as I have pics/videos on the laptop, just want to have the phone work again. Would ideally like to start from scratch and put the minimum amount of information needed on my microsd to boot up the phone correctly. I think there may be a chance as I can get to the hboot screen. Appreciate any help I can get
Regards

Well done for finding the troubleshooting guide and having a read in the first place, a lot of people don't bother!
If you just want it booting, try running the the 2.3.3 RUU using the PB99IMG,zip method, which doesn't require a PC connection.
- Download the .zip URL="http://d-h.st/d44"]here[/URL],
- Put it directly on the root of the sd card (not in any folder)
- Boot to bootloader (Vol down + power)
- It should find the file, select power to run it.

Cheers Eddie for getting back so quickly.
Just tried what you said but getting "wrong image or no image" briefly flashing
up on the screen when i select bootloader. I put the zip file itself onto the root of the sd card. Should i delete everything else
on the sd card?
Another thing i've noticed is that i get seven random vibrates every now and again when it HBOOT mode.
Thanks again Eddie

That's weird, should find the file.
Sorry have to double check:
- You didn't rename the file? You shouldn't have to modify the zip at all, should be named PB99IMG.zip and not PB99IMG.zip.zip
- It's definitely on the root of the sd card (not in a folder)
You shouldn't need to format it as it scans the whole card for the file, but no harm in trying if it's backed up. Reformat the sd card completely, to a single FAT32 partition. Put only the zip on there, try again.
If that still doesn't work, try it with another sd card.

Getting there!!
Ok i got my HTC to recognise the zip file. Problem was PB99IMG file was called zip.zip. Easy to miss
because on the root of the sd card it only has .zip but when i tried to copy it in again it asked me do
i want to replace PB99IMG.zip.zip with PB99IMG.zip.zip...
So Vol down and power button and HTC starts the process
Do you want to start update .....vol up
Updated Bootloader ok but
unfortunately for me it stalled while updating RADIO V2.... waited good 5 mins but did not progress
Disappointed as i thought i was nearly there. Has anybody any experience of this!
Eddie only seen your post after i put this one up. You were right with the naming of the file .zip.zip

Eddie only seeing your post now. you were right about the .zip bit, cheers.
Tried again and this time success, got all updated except Radio which gave a "fail PU"
Down the bottom in black it said "partition update fail"
Then i pressed vol up to reboot Htc turned off... and didn't reboot
Going to leave it at that for now and head to bed. Thanks for your help today
If you have any ideas i'll give it a go tomorrow:fingers-crossed:

Well progress is good the .zip.zip error is surprisingly common.
Does it say "RADIO V2 Fail" or similar?
This unfortunately is not a good sign, suggests a radio brick, or an overheating motherboad I believe. You're not the only one to see this error.
Try putting the desire in a bag in the freezer for a few minutes (not joking), the re-running the RUU same method.
This may get it to boot, but I fear that it won't be long before the same thing happens again and it gets stuck on the splash screen, no guarantees at this point with that error.

eddiehk6 said:
Well progress is good the .zip.zip error is surprisingly common.
Does it say "RADIO V2 Fail" or similar?
This unfortunately is not a good sign, suggests a radio brick, or an overheating motherboad I believe. You're not the only one to see this error.
Try putting the desire in a bag in the freezer for a few minutes (not joking), the re-running the RUU same method.
This may get it to boot, but I fear that it won't be long before the same thing happens again and it gets stuck on the splash screen, no guarantees at this point with that error.
Click to expand...
Click to collapse
Yeah "radio v2 fail" tried to run again but now won't turn on at all. Tried freezer...nothing and hasn't turned on since. I suspect your right with
motherboard over heating and i'm resigned to it being a lost cause.
Thanks for the help anyway Eddie