Develop Bugs

HTC desire 2.2 HELP please

Ok so, this is my first android phone and after being prompted to install the 2.2 update on my European htc desire, i downloaded and started it installing. It gets to about 23% and says process system unavailible and after reading what people said i cleared the phone and tried to install the update manually from the SD card. This didn't work
My phone currently does this
Will boot into what it says is 2.2 but with no wifi, no service, and no SD card showing up
then after about 5 minutes it will reboot.
I have no idea what i can do to fix this? could someone please help me, i'm a noob with android so a clear step by step would be much appreciated

anyone

I am having the same issue... Anyone some help please...

I had a symetrical experience.. I can't post links yet, but you if you look at my posts you should be able to find what worked for me.

Futurian said:
I had a symetrical experience.. I can't post links yet, but you if you look at my posts you should be able to find what worked for me.
Click to expand...
Click to collapse
how did you create a blank goldcard, i can't access my SD card on my phone while it's in the phone so how did you do it

Do you have a WIFI connection? I do, and did the OTA 2.2 upgrade over WiFi with no problems, on my Unbranded European HTC Desire.
If youre phone won't boot properly, there are a few answers; 1) Return in to HTC, they're getit working and back to you, 2) Return it to th place of purchase, 3) Root/reflash (but sounds like it might not be an option).
Dale

F3L1X1 said:
how did you create a blank goldcard, i can't access my SD card on my phone while it's in the phone so how did you do it
Click to expand...
Click to collapse
I followed the instuctions in the "[TUT]Complete upgrading guide(root, unroot, flashing ROM & updates)" thread within Desire Android Development. (Post #3)
dedlite said:
Do you have a WIFI connection? I do, and did the OTA 2.2 upgrade over WiFi with no problems, on my Unbranded European HTC Desire.
If youre phone won't boot properly, there are a few answers; 1) Return in to HTC, they're getit working and back to you, 2) Return it to th place of purchase, 3) Root/reflash (but sounds like it might not be an option).
Dale
Click to expand...
Click to collapse
When I got in touch with HTC they wanted £50 to do a reflash, falsely accusing me of rooting my device..

was that 50$ to send it to them? or can they do it without having it there. Because if THEIR update screwed up my phone i don't see why i should have to pay for a fix

maybe a silly question but did you try a factory reset?
http://www.htc.com/www/howto.aspx?id=805&type=1&p_id=312

HugoTouchHD said:
maybe a silly question but did you try a factory reset?
http://www.htc.com/www/howto.aspx?id=805&type=1&p_id=312
Click to expand...
Click to collapse
yeah i did that, about the only advice the australian HTC support guy gave me -____-

F3L1X1 said:
was that 50$ to send it to them? or can they do it without having it there. Because if THEIR update screwed up my phone i don't see why i should have to pay for a fix
Click to expand...
Click to collapse
Tell me about it, so thankful I managed to fix it myself!

It sounds like you are alll applying an OTA update for the standard ROM to what was a branded device. There are lots of explanations as to how to fix this if this is the case
In summary
Download update from mentioned here
Copy this to root of your goldcard and rename to update.zip
Turn off phone
Turn on holding down vol down
Select Bootloader then Recovery (an image of device should appear with exclamation mark over)
In menu (sorry forgot how you get in, if it does not appear then try power+vol down or power + back). From there choose apply update.zip
Wait while update applied
After update select reboot and wait for device to boot
Video of it here

jameson_uk said:
It sounds like you are alll applying an OTA update for the standard ROM to what was a branded device. There are lots of explanations as to how to fix this if this is the case
In summary
Download update from mentioned here
Copy this to root of your goldcard and rename to update.zip
Turn off phone
Turn on holding down vol down
Select Bootloader then Recovery (an image of device should appear with exclamation mark over)
In menu (sorry forgot how you get in, if it does not appear then try power+vol down or power + back). From there choose apply update.zip
Wait while update applied
After update select reboot and wait for device to boot
Video of it here
Click to expand...
Click to collapse
I've just tried this again, installation looked like it went through ok, rebooted and relaoded into sense, then it shows me a status bar counting, normally this gets to about 10% then says ?Sorry process system is not responing, so i can either click wait or force close, then in continues upto about 97% then reboots and reloads only to load a white screen showing htc and continues counting in percentages, gets to about 15% then says force close, then onto about 91% then reboots this goes on for a while until it just shows me a sorta bricked phone with no wifi, gsm or any real functionailty and it continues to reboot every 5 mins, back to where I started showing 2.2 as installed
One strange thing I have noticed is that my CID is
CID: 00000000000000000049E917D100A69E
Reversing CID
CID: 00A600D117E949000000000000000000

Can't find update.zip on SD card during recovery
Tried all this, thanks. Goldcard created using Gold Card Tool 0.0.5 (awesome job Klutsh) . I get the error message:
"E:failed to open /sdcard/update.zip (No such file or directory)" even though it is in the root dir when I look at the card on my PC.
Should it be in a directory called /sdcard ?

chessmaster82 said:
I've just tried this again, installation looked like it went through ok, rebooted and relaoded into sense, then it shows me a status bar counting, normally this gets to about 10% then says ?Sorry process system is not responing, so i can either click wait or force close, then in continues upto about 97% then reboots and reloads only to load a white screen showing htc and continues counting in percentages, gets to about 15% then says force close, then onto about 91% then reboots this goes on for a while until it just shows me a sorta bricked phone with no wifi, gsm or any real functionailty and it continues to reboot every 5 mins, back to where I started showing 2.2 as installed
One strange thing I have noticed is that my CID is
CID: 00000000000000000049E917D100A69E
Reversing CID
CID: 00A600D117E949000000000000000000
Click to expand...
Click to collapse
i get this same problem. How do i create a gold card if when i plug in my phone to my pc it won't recognise it and when i put the SD in the phone the bricked 2.2 won't recognise it

F3L1X1 said:
i get this same problem. How do i create a gold card if when i plug in my phone to my pc it won't recognise it and when i put the SD in the phone the bricked 2.2 won't recognise it
Click to expand...
Click to collapse
I had to format the card in a card reader in my PC, then use the Gold Card Creator mentioned elsewhere in the thread. You have to install HTC Sync because enough drivers are in there to at least allow the apps to 'see' the card at physical level, even if the bricked Android doesn't. Set the phone to USB debug mode in Settings/Applications - the phone stays 'on' long enough between reboots to do that and get a CID out of it! Then Gold Card Creator works well enough to get the CID from the SD.
I'm trying this again with a 2GB card to see if makes any difference.

Check folder settings when using windows
bearMedicine said:
Tried all this, thanks. Goldcard created using Gold Card Tool 0.0.5 (awesome job Klutsh) . I get the error message:
"E:failed to open /sdcard/update.zip (No such file or directory)" even though it is in the root dir when I look at the card on my PC.
Should it be in a directory called /sdcard ?
Click to expand...
Click to collapse
Quick update to this. Make sure you have extensions of known file types SHOWING in your folder settings. I was naming the file update.zip.zip!!
Thanks to ALL in this forum for get apps and assistance. I unbricked my phone tonight thanks to you all

well i phoned the shop here in australia that i bought it from and they said they've had alot of desires being returned because they've been bricked by the update and to just send it back and they'll fix it and update to 2.2 for me

May have bricked DHD after using AAHK

So, figured I'd attempt to root the thing today via the AAHK on my locked DHD. According to the effen manual, I won't need to gold card it beforehand either.
I went through the process, and I was told that the ROM that I had installed (2.5.3? Sense 3.0) had to be downgraded, so I went ahead with it. After downgrading, I was brought to an unresponsive bootloader. Being patient enough, I let it sit while I watched a movie, yet nothing happened after. I took out the battery and restarted it, and all I got was the Hutchinson 3G (my carrier) logo and it just stops there.
When I try booting in recovery mode to get to the bootloader, it does so, but it hangs.
After enough tinkering, I noticed the bootloader was only responsive once I rebooted without the memory card inserted. The phone itself is still inaccessible as it just stops at the 3G logo.
So far, I've tried to restore it through an RUU, but since it's still (I assume) carrier locked, I have to find the ROM that shipped with it. Unfortunately, I can't find a ROM that caters to Hutchinson 3G ROI (Ireland), so right now I'm downloading a UK version of it to see if it works. Apart from that, any recommendations on what I could do next?
Thanks :3

people are gonna need a little more info eg. what does it say on the boot screen s-off etc
what rom your trying to flash, formatted sd-card or not, possibly a corrupted download
AAHK does the business well, but can baulk at the slightest thing.
fairly new to some of this myself, but learning, my DHD took 4 attempts to finally do now on JT R4

Oh, mmkay:
ACE PVT SHIP S-ON RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.09.04.11_M2
eMMC-boot
Apr 12 2011, 0:55:45
-----------------------------
Anything else I should include up there?
As for the ROM, I wasn't trying to flash anything bar the one that was downloaded through the AAHK client itself during the downgrade process.
After more tinkering, I've decided to leave it till today afternoon. Though I've made a few observations; so far
- The bootloader works fine when I turn it on WITHOUT the memory card
- The phone gets detected under the name "Android 1.0" when plugged in via USB both in hboot and fastboot. The fact that it gets detected I'll assume is a good thing
- Which leads to the second bit; it can be restored, since I've tried an Asian DHD ROM. It didn't complete because I was apparently supposed to find the appropriate ROM for it, which I assume is the H3G ROI version of it
- Aaand, the ROM still won't load up, and gets stuck at the H3G boot logo.
- According to the effen manual, it could be that my SD card was corrupt, so now my intention is just to merely restore it until I can actually afford to attain another memory card, which will be in a good few weeks and I don't wanna be smartphone-less for that period of time. But the only problem is; how?

if memory serves there isnt a rom in AAHK. the zip you intend using should copied be on your sdcard and initiated via recovery - vol down and on button. you should also be "s" off - did it offer to downgrade first [if needed]
from the manual
Insert the SDCard into the phone
Boot the phone
Turn on USB Debugging (Yes, plug it IN - use original cable plugged directly into the system board.)
IMPORTANT: Turn phone to charge-only mode. The phone stays in charge-only mode throughout this entire process. To make sure of this, check the default (menu > settings > connect to PC > charge only)
Win7/Vista: Right click on hack-ace.cmd and start as administrator (This will start the tool and bring you to the main menu)
option - 1
Install Clockworkmod
Clockworkmod version 5.0.2.7 -- yes
How to flash a custom ROM with ClockworkMod Recovery
Place the zipfile to be flashed on the sdcard. Do NOT unzip it.
Froyo disable Fast Boot: Menu > Settings > Applications > uncheck fast boot
Gingerbread disable Fast Boot: Menu > Settings > Power Options > uncheck fast boot
Turn phone off, no usb connected
Hold down vol- button, then press power to start, keep holding the vol- down button until Hboot menu shows up
Use the vol- down button to scroll down to recovery after some file checks are done (they will flash by quickly)
Press power to start recovery
Use vol down button to navigate, and the capacitive search button (bottom row of buttons, far right) to select
NOT VERY OPTIONAL/STRONGLY RECOMMENDED: If recommended by rom author or if flashing over another rom type (ex: cyanogenmod over anything else), wipe data/factory reset in Clockworkmod Recovery
Install zip from sdcard > choose zip from sdcard > select zipfile > Yes - (name of zipfile)
Repeat choose zip from sdcard for any add ons (gapps, themes, kernels, etc)
Press back button when flashing is complete until "reboot system now" is at the top of the screen.
Press power to reboot the system.
If desired, return the fast boot setting to ON in settings. (See above)
once yu crack it you'll see where you were going wrong
radio flashing is the easiest way to brick if you dont know exactly what your doing 99.9% of other stuff is recoverable
restoration is a more complicated path than rooting for noobs

I'm aware that there's no ROM included with the AAHK, I'm referring to the one that was downloaded THROUGH the AAHK when it said I'm gonna have to downgrade it beforehand.
And with reference to hboot, that's where another problem lies; my memory card is the one causing hboot to freeze. Hence, removing it prior to booting is the only way to get to it.

can you rerun AAHK and make a goldcard during setup and go that route -- wont help i know but being as its still "s"on you can return under warranty aslong as you dont send sim and sd-card tell them it wont go past h-boot.
if you have a card reader then format the card to make sure its clean, the drag and drop the required files on it - i have a lappy solely for this job with AV etc permanently turned off

Well, I'll rerun AAHK when I can find the SD card adapter, but since I've only recently moved house, it's gonna be near impossible until I get time off to unpack, which, till then, I'm still gonna need a functioning phone, so right now, I'm just looking for ways to return it to stock :3

i cant assist any further then as i've not yet RUU'd any devices as of yet.
hope you get it sorted

Thanks for trying anyways :3

I've been searching for an Irish RUU. Currently trying a UK version of it hoping it MIGHT just work. Anyone have more ideas?
Edit: Ok it didn't. Posted on the Three Ireland support boards trying to see if I can get an RUU

[Q] Please help me with HTC Desire (stuck at boot)

OK Ive read alot of posts on here, but none of them seem to apply exactly to my issue....
A work colleague gave me their HTC desire to see if I can get it up and running again for them.
The phone powers-up to HTC logo/splash screen and that as far as it gets.
I put it into hboot menu but the volume buttons wouldnt let me move up and down the list (at first)
After repeated attempts I eventually got it to move, and I selected "clear storage" the phone restarted and booted properly.
I thought it was as simple as that, and that was it fixed, so i plugged the charger in and left it to charge the battery.
I returned about 30 minutes later, and the phone turned completely dark. I thought it was just in some sort of standby mode, but it did not respond to any button presses etc.
I removed the battery and then put it back, and once again the phone booted as far as HTC splash screen.
I have been unable to get past this since then, no matter what I try
The info from hboot menu is
BRAVO PVT1 SHIP S-ON
HBOOT-0.93.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-5.10.05.30
Aug 10 2010,17:52:18
A few points to note.....
The phone does not have a micro-sd card (although I have a blank one here if needed?)
The power button on the top of the phone is very sensitive and doesnt even need to be pressed to function (just brushing my finger over the top works)
The phone powers-up as soon as the battery is inserted.
Any advice/help on what I should do next?
Thanks for taking the time to read this
MK5

Use the PB99IMG method to flash the 2.3 ruu in my sig.
Download the zip, put it on the root of your sd-card, and boot in hboot. Then select yes.
Your internal data will be lost, but your phone will boot.

Thanks.
I copied downloaded zip to micro-sd card.
Put sd card in phone and powered to hboot.
didnt get an option to select 'yes' ?
The phone started loading from sdcard and a progress bar on the right hand side of screen.
phone showed...
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
When it got to top of bar,it went back to hboot menu and froze.
Had to do battery pull.
Back to square one.
Any other ideas? or am I doing something wrong?

MK5.ESCORT said:
Thanks.
I copied downloaded zip to micro-sd card.
Put sd card in phone and powered to hboot.
didnt get an option to select 'yes' ?
The phone started loading from sdcard and a progress bar on the right hand side of screen.
phone showed...
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
When it got to top of bar,it went back to hboot menu and froze.
Had to do battery pull.
Back to square one.
Any other ideas? or am I doing something wrong?
Click to expand...
Click to collapse
redownload and check md5sum of the zip file, that PB99IMG does work fine as its been used hundreds of times. also make sure the zip file aint in any folder on ur sdcard

re-downloaded and tried again but its the same.
Phone displays
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
Then a green progress bar moves up the right hand side of screen.
When it gets to the top, the above info changes to
Checking...[PB99IMG.zip]
This stays on screen for a few seconds, then phone returns to HBOOT screen/menu
I dont get aby option to select 'yes'
it just starts loading automatically.
I put the zip file on the root of the msd card (its was the only file on there)
Dont know what to try next?
Thanks for your help so far

MK5.ESCORT said:
re-downloaded and tried again but its the same.
Phone displays
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
Then a green progress bar moves up the right hand side of screen.
When it gets to the top, the above info changes to
Checking...[PB99IMG.zip]
This stays on screen for a few seconds, then phone returns to HBOOT screen/menu
I dont get aby option to select 'yes'
it just starts loading automatically.
I put the zip file on the root of the msd card (its was the only file on there)
Dont know what to try next?
Thanks for your help so far
Click to expand...
Click to collapse
hmm.. strange that it reads it but wont let ya update. try using exe version of the 2.3 gb upgrade and just run it from bootloader. click the link and go down to resources and download it. Read part [2] of the guide aswell
Bortak's troubleshooting guide

Thanks.
Im not sure which link/file i should be downloading?
I read part [2] but it talks about making a gold card etc?
Also this phone I have here is not rooted (S-ON)
I think Im just gonna have to return it to its owner.

MK5.ESCORT said:
Thanks.
Im not sure which link/file i should be downloading?
I read part [2] but it talks about making a gold card etc?
Also this phone I have here is not rooted (S-ON)
I think Im just gonna have to return it to its owner.
Click to expand...
Click to collapse
i said go down to resources and download the 2.3 ruu and then read part 2 of the guide. anyway heres the link
2.3 ruu

I downloaded the right file then lol.
So do i just pasted the zip onto the root of the sdcard? same as before?

MK5.ESCORT said:
I downloaded the right file then lol.
So do i just pasted the zip onto the root of the sdcard? same as before?
Click to expand...
Click to collapse
no this one is the exe version of the 2.3 gb upgrade, open the rar file,then open the "HTC Desire Android 2.3 Upgrade.zip" the ruu exe should be there and plug in ur phone to computer while in bootloader and run the ruu

Thank You, I eventually managed to get the 2.3 RUU installed. After upgrade, the battery was getting low, so i plugged in charger and left it. When I came back, battery was charged but this message was on the screen "Sorry The process android.process.acore has stopped unexpectedly, Please try again" As soon as I pressed a button on the phone, it froze for about 30 seconds, then rebooted.
Back to htc splash screen on booting, only this time instead of freezing on htc screen, restarts and I am stuck in a bootloop. If i access hboot menu, I cannot select anything as the volume and power buttons dont do anything whilst in this screen.
Also as mentioned previously, a couple of things that concern me are (1) when the battery is inserted, the phone attempts to boot straight away without me having to press the power button, and (2) to access hboot menu, I simply have to hold in the volume down button, without touching the power button.
Should i be concerned about this?
Do you think maybe the phone has a hardware issue?
Thank You for all your help with this so far

MK5.ESCORT said:
Thank You, I eventually managed to get the 2.3 RUU installed. After upgrade, the battery was getting low, so i plugged in charger and left it. When I came back, battery was charged but this message was on the screen "Sorry The process android.process.acore has stopped unexpectedly, Please try again" As soon as I pressed a button on the phone, it froze for about 30 seconds, then rebooted.
Back to htc splash screen on booting, only this time instead of freezing on htc screen, restarts and I am stuck in a bootloop. If i access hboot menu, I cannot select anything as the volume and power buttons dont do anything whilst in this screen.
Also as mentioned previously, a couple of things that concern me are (1) when the battery is inserted, the phone attempts to boot straight away without me having to press the power button, and (2) to access hboot menu, I simply have to hold in the volume down button, without touching the power button.
Should i be concerned about this?
Do you think maybe the phone has a hardware issue?
Thank You for all your help with this so far
Click to expand...
Click to collapse
yh sounds like hardware issue. try taking the phone appart and cleaning it, u will be surprised how much dust n crap is around the buttons and it could just be stuck. but the rebooting issue most probably is hardware im afraid.

Thanks m8,
Im gonna have one last go at this before I hand it back to its owner and tell him its fooked lol.
The phone is alot better with the new rom on it. Before it would boot about 1 in every 20 or 30 attempts.
With new rom its about 1 in 5
It seems to freeze or restart at boot at the part where it is writing "quietly brilliant" although its not always at exactly the same point.
The power button doesnt appear to be stuck, it presses and i can feel it 'click'
Im hoping it may still be software related but not holding my breath

[Q] can someone Help with fixing my DINC after Unrooting gone wrong?

Ok, so have a serious issue
at first i was able to successfully root and flash clockwork mod recovery on my DInc using the rooting method from unrevoked 3 and was running Clockwork mod recovery +Cyanogen mod7 through the Rom manager (cannot remember exactly which versions.) it was all running fine, then just decided to unroot it with a few different methods (one didnt work and the others failed as well, maybe because i mismatched the stuff i used during the First try at the unrooting process..but because i tried one method after the other, and it was soo long ago, i forgot exactly how i ran into this problem
basically somehow i screwed up the Unrooting process.
SO now I am Having the System UIDs are inconsistent message every time i start my Incredible, Tried recovery that didnt work, tried factory reset+ erase all data on phone SD card (i probably accidentally erased the recovery image) it seems to reboot and be all restored, like a stock image, but weirdly the Superuser Ninja holding the AR15 still shows up in my app drawer (even after i unrooted and restored everything.) so i i decided to check out if the permissions were still enabled and they were not... SU shows up and doesnt function (just blank). I investigated further by downloading ROMmanager and then everything ended up forceclosing over and over again...I went to download "# Root Checker" and pressed "check" and it proclaims that its not rooted but under "User" it said "root"... i guess that its saying im rooted but im not?!?! LOL
anwhyo here are my DInc Specs as of Right now:
my DInc is an SLCD, running android 2.3.4. baseband is 2.15.10.07.07
Kernel 2.6.35.13-g03546aa
[email protected]#1
Fri Oct 7 10:52:52 CST 2011
software number 4.08.605.2
im still able to Access HBOOT and the screen says
*** UNLOCKED***
INCREDIBLE XD SHIP S-ON,
HBOOT-1.02.0000
MICROP 0417
TOUCH PANEL- ATMELC03_16ac
RADIO-2.15.10.07.07
DEC 21 2011,23:37:16
when i tried to see if i can reflash it through fastboot, the device manager in my W8.1 Pro 64 bit says "Device failed Enumeration" and USB notification popped up from the system tray saying that the device wasn't recognizable
so the drivers provided by Unrevoked for enabling the phone to be detected dont work, and the HTC Sync program doesnt even detect the Incredible.
However,,,,
the Fast boot, Boot Loader, and HBOOT still works upon pressing the Volume-down + Power and am still able to access Internal Phone Memory AND the SD card when the Phone is plugged into my computer via micro USB (so it looks like im able to flash things to it, but stuck as to how and what)
Because im still able to access the the SD card and internal Memory,
I tried putting PB31mg.zip on the root of the SD and ran HBOOT> and i gave it a second to detect the file.. then it said "Main Version is older Update Fail!"
the guy in this thread http://forum.xda-developers.com/showthread.php?t=1286223 seems to have had Similar problems..... I have added symtoms and issues on top of the whole 2.3.4 with S-on and Radio 2.15.10.07.07....
I just want to get back to vanilla-stock on my incredible with absolutely no modifications and without the System UID/feeling lucky pop up bugging me. and dont care what route i take, weather it be rerooting and reflashing , just reflashing. i just dont know what to do to get it that way from here.
Can anyone please help me figure out how to get back to normal with this DInc???
Im sorry if i dont make any sense im having a hard time explaining it. if you do understand me, i would appreciate your help. also if you need me to clarify things just ask me.

I'm a little rusty, but I remember this was the preferred method for rooting because of problem with the 1click unlockers,
(nuts, can't post links yet)... Google, "[HOW TO](gaining root)unlock,downgrade,and achieve s-off with htcDev" and look for it on androidforums.com
Try picking it up from step2, just keep the unlock_code.bin from miniadb_inc files from step1 on the phone. As long as typing 'adb devices' displays your phones serial number, you should be ok. As a long shot, you could try a PC with Windows7.

Try this ruu thru hboot http://dinc.does-it.net/Stock_Images/4.08.605.15/PB31IMG.zip

[Q] Desire Help!!

Hi Guys,
A lot of this stuff is new to me. I have an old HTC Desire which I hadn’t turned on in a while. When I tried to boot it up, it only got as far as the O2 splash screen. I know the basics so tried volume down and power button and got to the fastboot screen,
Bravo PVT4 Ship S-on HBOOT-0.93 0001 MicroP-051d Touch Panel SYNT0101 Radio-5.09.050.30_2 August 10 2010
Tried recovery but again stalled on the splash screen. Been looking through the forum, some great info there and the HTC Desire troubleshooting guide is very good. But I just don’t know exactly whats wrong with the phone as sometimes I get a stall on screen with white HTC, sometimes on O2 splash screen and one time it stopped with three android men in the middle of the screen.
I got myself a SD Adapter for the micro sd in my phone and copied/backup this info on my laptop. I’ve tried clearing all on the Micro sd and running a RUU but always comes up with the error cannot connect to pc (windows 7). Don’t mind losing all on the sd card as I have pics/videos on the laptop, just want to have the phone work again. Would ideally like to start from scratch and put the minimum amount of information needed on my microsd to boot up the phone correctly. I think there may be a chance as I can get to the hboot screen. Appreciate any help I can get
Regards

Well done for finding the troubleshooting guide and having a read in the first place, a lot of people don't bother!
If you just want it booting, try running the the 2.3.3 RUU using the PB99IMG,zip method, which doesn't require a PC connection.
- Download the .zip URL="http://d-h.st/d44"]here[/URL],
- Put it directly on the root of the sd card (not in any folder)
- Boot to bootloader (Vol down + power)
- It should find the file, select power to run it.

Cheers Eddie for getting back so quickly.
Just tried what you said but getting "wrong image or no image" briefly flashing
up on the screen when i select bootloader. I put the zip file itself onto the root of the sd card. Should i delete everything else
on the sd card?
Another thing i've noticed is that i get seven random vibrates every now and again when it HBOOT mode.
Thanks again Eddie

That's weird, should find the file.
Sorry have to double check:
- You didn't rename the file? You shouldn't have to modify the zip at all, should be named PB99IMG.zip and not PB99IMG.zip.zip
- It's definitely on the root of the sd card (not in a folder)
You shouldn't need to format it as it scans the whole card for the file, but no harm in trying if it's backed up. Reformat the sd card completely, to a single FAT32 partition. Put only the zip on there, try again.
If that still doesn't work, try it with another sd card.

Getting there!!
Ok i got my HTC to recognise the zip file. Problem was PB99IMG file was called zip.zip. Easy to miss
because on the root of the sd card it only has .zip but when i tried to copy it in again it asked me do
i want to replace PB99IMG.zip.zip with PB99IMG.zip.zip...
So Vol down and power button and HTC starts the process
Do you want to start update .....vol up
Updated Bootloader ok but
unfortunately for me it stalled while updating RADIO V2.... waited good 5 mins but did not progress
Disappointed as i thought i was nearly there. Has anybody any experience of this!
Eddie only seen your post after i put this one up. You were right with the naming of the file .zip.zip

Eddie only seeing your post now. you were right about the .zip bit, cheers.
Tried again and this time success, got all updated except Radio which gave a "fail PU"
Down the bottom in black it said "partition update fail"
Then i pressed vol up to reboot Htc turned off... and didn't reboot
Going to leave it at that for now and head to bed. Thanks for your help today
If you have any ideas i'll give it a go tomorrow:fingers-crossed:

Well progress is good the .zip.zip error is surprisingly common.
Does it say "RADIO V2 Fail" or similar?
This unfortunately is not a good sign, suggests a radio brick, or an overheating motherboad I believe. You're not the only one to see this error.
Try putting the desire in a bag in the freezer for a few minutes (not joking), the re-running the RUU same method.
This may get it to boot, but I fear that it won't be long before the same thing happens again and it gets stuck on the splash screen, no guarantees at this point with that error.

eddiehk6 said:
Well progress is good the .zip.zip error is surprisingly common.
Does it say "RADIO V2 Fail" or similar?
This unfortunately is not a good sign, suggests a radio brick, or an overheating motherboad I believe. You're not the only one to see this error.
Try putting the desire in a bag in the freezer for a few minutes (not joking), the re-running the RUU same method.
This may get it to boot, but I fear that it won't be long before the same thing happens again and it gets stuck on the splash screen, no guarantees at this point with that error.
Click to expand...
Click to collapse
Yeah "radio v2 fail" tried to run again but now won't turn on at all. Tried freezer...nothing and hasn't turned on since. I suspect your right with
motherboard over heating and i'm resigned to it being a lost cause.
Thanks for the help anyway Eddie