I bought a new Note 2 from an Authorised T-Mobile store for a price which was about 100 dollars less than what most T-mobile stores sell. It came in a non T-mobile box and didn't have t-Mobile branding on the back which I never noticed until I got home. It had the normal sticker on the side of the box with the IMEI, SGH-T889 model number and SKU etc etc. I put my sim in fired it up and went to phone info. It showed T-Moble and showed there was software update which it did. Phone starts up with usual T-mobile startup movie thing and seems to work ok. in my apartment I was only getting edge but out and about it shows LTE and 4G. The edge thing bugged me (my Nexus 4 gets 3G and H in the same place) and I went to a T-Mobile Chat with a rep and they checked the IMEI and guess what... they say ....."Based on our records, the phone is not verified as a T-Mobile phone". WTF!!!!!!
Obviously I'm heading back to the store tomorrow, but anyone know what is going on? Anyone heard of this before. Is it a "gray market" phone if such things exist. The store looks like it is authorised. T-Mobile sign on outside wall and all t-Mobile branding and handsets inside.
Totally new one on me.
Probably the tmobile rom loaded onto a n7100, that's the only thing I can think of. That still doesn't explain the, label "t889" you said...strange
Sent from my SGH-T889 using xda app-developers app
salmanaman said:
Probably the tmobile rom loaded onto a n7100, that's the only thing I can think of. That still doesn't explain the, label "t889" you said...strange
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
It gets better. the battery doesn't have any Samsung marking on it and when I looked at the label under the battery it does show the little Samsung Logo, gives the FCC ID and says rated 3.8V ------- 1,300mA
I'm not much with electrical stuff but the battery says 3100mAh. does 1,300mA equate to 3100mAh. I guess mA = miliamps and mAh is miliamp hours. My first though was that the label in the phone was misprinted and it should say 3100mA and not 1300mA.
Definitely interesting stuff for me
Can you post some screen shots man?
needabottle said:
It gets better. the battery doesn't have any Samsung marking on it and when I looked at the label under the battery it does show the little Samsung Logo, gives the FCC ID and says rated 3.8V ------- 1,300mA
I'm not much with electrical stuff but the battery says 3100mAh. does 1,300mA equate to 3100mAh. I guess mA = miliamps and mAh is miliamp hours. My first though was that the label in the phone was misprinted and it should say 3100mA and not 1300mA.
Definitely interesting stuff for me
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Click to collapse
Thats normal. I cant explain it, but based off about 5 legit direct from tmo sght889's, they all said that.
First thing coming to my mind is that someone got a bootleg phone, purchased a real one aswell, said it messed up, and returned the bootleg one to the tmo store. Then somehow they got it to u.
Sent from my SGH-T889 using XDA Premium HD app
You just better hope they let you exchange it. You dont want them to tell you that they cant because its a phony phone and blaming you that you swaped the legit one to that one.
Sent from my SGH-T889 using xda app-developers app
moabizzi said:
First thing coming to my mind is that someone got a bootleg phone, purchased a real one aswell, said it messed up, and returned the bootleg one to the tmo store. Then somehow they got it to u.
Sent from my SGH-T889 using XDA Premium HD app
Click to expand...
Click to collapse
If it was an official T-Mobile store, they would've checked the phone's IMEI to verify.
If anything, OP said the store looked like it was authorized. Just because they have T-Mobile stickers on the window pane and sell t-mobile phones doesn't make it a T-Mobile phone. They're just a dependent authorized reseller and to be honest, t-mobile has little to no business as to how the operate.
Pictures please so we know what exactly what you are seeing.
Guys thanks for your thoughts. Went back to the store, they basically said "tough doodoos". $70 restocking fee...... We tested the phone and it would get LTE/4G and 1 bar. It was therefore working fine according to them. His note 2 was pulling down some insane speed of over 20 megawoopdeedoos on speedtest. Mine was lucky to connect. If I set the network to 4G/3G/2G it wouldn't get any signal at all. Just a circle with a line through it. Called the T-Mobile tech line. This guy said yes it was a verifiable T-Mobile phone. What.... but your colleague last night said it wasn't............ Seller refused to swop or refund so I left. Went to T-Mobile store. They said it was probably a refurb phone and that basically it was a crapshoot with them and that they couldn't help. They gave me a new sim card in case it was the problem but no change. Phone seems to cycle from no signal to 3 bars on E to 1 bar on LTE/4G to no signal at all just sitting on my desk.
Unfortunately I paid with a debit card. the store wouldn't accept credit cards. The charge is still pending but Chase said they couldn't stop it. However as the phone is defective / suspect, advertised as new but probably a refurb they said to contact claims once the charge has gone through and they will see about reversing it. No idea if that will be successful. So ultimately, I might get a refund. If not I guess I could try Samsung and see if it can be looked at / repaired. I could start flashing Roms and play with it or I could throw it through the shops window :laugh:
I have to say that this has turned out like a twilight zone episode...hmmmm, what's that music...dee,dee,dee dee, dee, dee, dee dee.......
Oh and just for clarification. The area I am in has great coverage. Spent about 30 mins on the chat with a T-mobile guy today trying to troubleshoot the connection problems.
You can try this app out to see if it is a genuine note 2 t889. Otherwise it might just be a modem or rom issue if it is a genuine unless theres broken internal parts.
https://play.google.com/store/apps/details?id=com.hotdog.truth
Sent from my SGH-T889 using xda app-developers app
That is unreal man. I would be so upset at them not exchanging it, but unfortunately for you it tested out fine.
Crazy how two different reps said two different things.
Feel for you man. Hope you get refunded and things work out.
Sent from my SGH-T889 using Tapatalk 2
Thanks. Downloaded it and it says its genuine SGH-T889 which is what the 2nd T-Mobile guys con firmed.
OK, here the question to the knowledgeable guys out there.....
I immediately updated the phone as soon as I got it. Could the update have been bad and shagged the radio or maybe the initial ROM flash have been bad? I guess I could go do a complete restore using Odin and see what happens. Is there anyway of doing it so it doesn't trip the flash counter? I'd hate to end up taking it to Samsung if that's my only option and they say I did the dirty deed and they won't touch it.
e46tuning said:
You can try this app out to see if it is a genuine note 2 t889. Otherwise it might just be a modem or rom issue if it is a genuine unless theres broken internal parts.
https://play.google.com/store/apps/details?id=com.hotdog.truth
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
It could possibly be a bad download.
Sent from my SGH-T889 using xda app-developers app
Im not expert but possibly you could turn off lte and switch apn to old one and try speed test again. It helped me with my slow speeds after update.
Sent from my SGH-T889 using xda app-developers app
needabottle said:
Guys thanks for your thoughts. Went back to the store, they basically said "tough doodoos". $70 restocking fee...... We tested the phone and it would get LTE/4G and 1 bar. It was therefore working fine according to them. His note 2 was pulling down some insane speed of over 20 megawoopdeedoos on speedtest. Mine was lucky to connect. If I set the network to 4G/3G/2G it wouldn't get any signal at all. Just a circle with a line through it. Called the T-Mobile tech line. This guy said yes it was a verifiable T-Mobile phone. What.... but your colleague last night said it wasn't............ Seller refused to swop or refund so I left. Went to T-Mobile store. They said it was probably a refurb phone and that basically it was a crapshoot with them and that they couldn't help. They gave me a new sim card in case it was the problem but no change. Phone seems to cycle from no signal to 3 bars on E to 1 bar on LTE/4G to no signal at all just sitting on my desk.
Unfortunately I paid with a debit card. the store wouldn't accept credit cards. The charge is still pending but Chase said they couldn't stop it. However as the phone is defective / suspect, advertised as new but probably a refurb they said to contact claims once the charge has gone through and they will see about reversing it. No idea if that will be successful. So ultimately, I might get a refund. If not I guess I could try Samsung and see if it can be looked at / repaired. I could start flashing Roms and play with it or I could throw it through the shops window :laugh:
I have to say that this has turned out like a twilight zone episode...hmmmm, what's that music...dee,dee,dee dee, dee, dee, dee dee.......
Oh and just for clarification. The area I am in has great coverage. Spent about 30 mins on the chat with a T-mobile guy today trying to troubleshoot the connection problems.
Click to expand...
Click to collapse
When a retailer doesn't accept credit cards, that should raise a red flag concerning the legitmacy. Debit cards are less secure since it's a direct line to your bank account. Besides that, there isn't any difference between debit and credit, provided they are the same (ie Visa, MasterCard, etc). I almost never use my debit card except to acess an ATM. Even if it was an international version, it shouldn't have issues connecting to T-Mobile's network.
jerm1027 said:
When a retailer doesn't accept credit cards, that should raise a red flag concerning the legitmacy. Debit cards are less secure since it's a direct line to your bank account. Besides that, there isn't any difference between debit and credit, provided they are the same (ie Visa, MasterCard, etc). I almost never use my debit card except to acess an ATM. Even if it was an international version, it shouldn't have issues connecting to T-Mobile's network.
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Yea I feel like a bit of a donkey..... I never even thought about it...I'm a trusting sod....thou art too full of the milk of human kindness .. as lady Macbeth said.... and they looked like genuine T-Mobile extravaganza. Well I guess tomorrow the charge will go through and I'll see if Chase can do something. Believe me it would give me the greatest of pleasure to be able to walk into the shop and plonk the phone on the counter, smile and bid the guy good day
This story. .....Just doesn't add up. ....whether you paid full retail or not you have 14 days or 30 days for a full refund or exchange. ..how you buy a device , then the next day you accept being denied a refund or exchange -_- , and T-Mobile can tell if a device is refurbish or not. ......try again with this story, just doesn't add up
Sent from my SGH-T889 using Tapatalk 2
This is indeed an odd story...you mentioned you bought the phone from an authorized tmobile dealer so I dont understand why they cant exchange it or provide a refund? ??
Sent from my SGH-T889 using xda premium
Is this store listed on T_mobile's website?
Sent from my SGH-T889 using xda app-developers app
Related
Hello i just recently found a galaxy s2 at work. So i took it to my local tmobile store where the guy there did a "master reset" then gave me a new sim card for the phone. While i was still in the store looking around testing out the phone i had all bars and 4g and everything worked. Now when im home its spotty at best sometimes its 4g and full bars and i cant make calls or surf web. Sometimes it goes to the circle with the line through it (no connection). I cant seem to figure out how to keep the signal strong. Any suggestions would be great i wanna actually be able to use this beast!!
Are you rooted?
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
No im not rooted ive factory defaulted the phone twice today. Just tried putting a piece of paper by the sim card to add pressure but no luck. full bars no signal
APN settingz?
Flash the blaze radio
Sent from my HTC Vision using xda premium
Hopefully the guy who originally owned that phone doesn't find you using it and make the absurd assumption that you stole it...
Sent from my SAMSUNG-SGH-T989 using XDA
TJBunch1228 said:
Hopefully the guy who originally owned that phone doesn't find you using it and make the absurd assumption that you stole it...
Sent from my SAMSUNG-SGH-T989 using XDA
Click to expand...
Click to collapse
Lol, i didn't notice that he said he took it from the office.
@op, Damn you, really DAMN YOU. I hope when you get a 500 dollar phone it burns after your warranty is up.
thanx for all the people who ASSUME i stole it. I work hard for my money and i got my original vibrant stolen before so i know how much that sucks. I got the phone after it was left in the lobby and sat in the office for 30 days until i collected.
Anyway back on topic if anyone has the same issue it is a hardware defect. I ended up registering the phone through samsung and sending it in for repair for free.
Makavelithedon61671 said:
thanx for all the people who ASSUME i stole it. I work hard for my money and i got my original vibrant stolen before so i know how much that sucks. I got the phone after it was left in the lobby and sat in the office for 30 days until i collected.
Anyway back on topic if anyone has the same issue it is a hardware defect. I ended up registering the phone through samsung and sending it in for repair for free.
Click to expand...
Click to collapse
Just curious but, why did you include that you "found" the phone when your actual question was pertaining to signal issues?.... By doing this, you were asking for the wrath of xda to fall upon you lol!
I'm just sayin!
bought a T-Mobile Note 2 off craigslist. The guy had it unlocked, using it on AT&T.
I tried putting it in my TMo sim and got no data. It would just search for signal. It was rooted, so I restored the newest firmware via ODIN. Didn't help at all. I then rooted it again, flashed newest kernel and modem using CWM. Still my t-mo sim gets zero signal. It is stuck at searching. Yet when I put that same SIM into any other phone, works great.
I then put my AT&T sim into that Note 2 and it works great. Even data.
I checked the APN and everything. What am I doing wrong?
It probably was reported lost or stolen. When that happens they turn out off via IMEI.
So if you're caught with a stolen item then it could mean jail time or fines. Good luck.
Sorta unrelated, how much do GNII's be going for on CL these days
Sent from my SGH-T889 using xda app-developers app
I've been searching and I've seen them (probably stolen) go for a little as $320. No battery, no S-Pen and no battery door. My coworker wants one and I told him I'll go with him to see if it works so I can pop my battery in and check the IMEI. He was a bit weary.
Another one, popped up yesterday for $350 I asked if he can prove if it worked and no reply. Lol
I can guarantee that a good 90% of Note 2 and probably other phones on CL are stolen or unpaid for with the carrier or will be reported stolen after the sale in order to get insurance benefit. If you can't provide the buyer with your original receipt, you're running a scam, simple as that.
Sent from my Nexus 7 using Tapatalk 2
Double0EK said:
It probably was reported lost or stolen. When that happens they turn out off via IMEI.
So if you're caught with a stolen item then it could mean jail time or fines. Good luck.
Click to expand...
Click to collapse
Yeah, my roommate ended up buying it for himself. I was able to get ahold of Tmo this morning. It was stolen, so we called the guy and *****ed him out. Got our money back. phew.
thanks for your help!
PhxDroid86 said:
Sorta unrelated, how much do GNII's be going for on CL these days
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Here in Boston, AT&T ones command top dollar because they're much rarer. Sprint, Tmo, VZW are going for about $375-400. AT&T: $400 for one without box, etc and up to $550 for a BNIB.
Double0EK said:
I've been searching and I've seen them (probably stolen) go for a little as $320. No battery, no S-Pen and no battery door. My coworker wants one and I told him I'll go with him to see if it works so I can pop my battery in and check the IMEI. He was a bit weary.
Another one, popped up yesterday for $350 I asked if he can prove if it worked and no reply. Lol
Click to expand...
Click to collapse
yeah man. I searched for over a month to get myself one. Most had no boxes, etc/bad IMEI. Going for closer to $400. I lucked out. Found an older gentleman who had a BNIB Grey one, which I was able to pick up for $450 because he wanted an iPhone. Met him at his home. Gave me the original receipt. Totally legit.
e-motion said:
I can guarantee that a good 90% of Note 2 and probably other phones on CL are stolen or unpaid for with the carrier or will be reported stolen after the sale in order to get insurance benefit. If you can't provide the buyer with your original receipt, you're running a scam, simple as that.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Yup, it's as simple as that. I spent a month finding the correct one. Two of my friends got screwed (one yesterday as above), but were able to contact the guy and get their money back.
gotta be careful these days. My advice is to check the IMEI these days.
Skip ones without charger, box, s-pen, etc. Because they're probably the most sketchy ones.
Looking to buy a blocked imei note 2, can anyone help me get one ??
Sent from my iPad using Tapatalk HD
I just bought one off ebay from a individual that sells new phones for $620 and no tax free shipping. In the past you could buy off a phone off Craigslist and have no problem. That's what I was about to do til I heard how easy someone can sell a phone and then in a day or two, file claim that it was stolen to get another phone. That phone will work, till they blacklist the imei. I talked to a sales rep about that situation and one option is to get the imei number from the seller before u buy it, and call Tmobile to check it.Then as soon as you buy the phone register the phone in your name. The rep said it take less than 5min if they're not busy and can be done on the phone. If a seller can't give you the imei number to check don't buy it. I had a seller off Craigslist not finished the sale cause I wanted to check the imei number.
Sent from my SGH-T889 using xda premium
If your going to buy a t-mobile note 2, meet the seller at a t-mobile store and have it checked and activate it, then let the store register it also to your account. Best and safest way. I got mine when i added a free line, paid $450, with a $50 rebate. I think That's the safest way you can get a note 2.
POWERED by FROSTY!
The only reason I ask is considering I only paid 365 out the door, 20 bucks added to my bill for 2 months while waiting for my 200 rebate and to "save" the additional 160, my phone in less than 3 months is paid off and my bill for unlimited everything is like 70 a month...
So essentially I don't see why anyone would even waste their time on CL for this phone
Sent from my SGH-T889 using xda app-developers app
Individual results may vary. I am not responsible for the device you gain/lose
Believe it or not, you may actually be able to swap your current S3 for the LTE Variant Right Now.
Let me give you some backstory:
I called my salesrep and asked about coming in to swap my HSPA variant S3 for the LTE variant. I simply explained that when I originally switched to TMO from Sprint, I started with the S2 due to money issues, but later swapped to the S3. Upon swapping, I SPECIFICALLY asked about this device getting LTE once the towers launch. He told me yes, whether it's a firmware push or already there, he wasn't quite sure, but assured me I'd get it. The salesrep told me he understands my concern and talked to his manager, I was on hold for about 5 minutes being asked random questions about my device; How long I've been a customer, phone color, etc. When he finally returned, he told me that because I'm out of my 30 day trial period, he cannot swap my device. Even with a restocking fee, he sadly could not bypass the system to do it, otherwise he would right there on the spot.
He told me to try and call TMO customer support and get through to Loyalty. So after thanking him and discussing LTE things, I went on my way.
I got a hold of this woman whom I did not remember to take down her name, but I started off by saying how amazing TMO is compared to Sprint. Customer service, support, coverage, and speed; when she told me she actually came from Sprint herself as a Rep. We joked for a bit about how slow Sprint was at rolling out towers compared to TMO and how pitiful the speeds were, and she tried to discourage me about swapping since there are new phones out there, LTE may not be available in my area, speeds may be minimal, etc. But she did say she'd transfer me anyway if I desired. I said sure, I may not qualify, but couldn't hurt to try. Here's where it gets interesting.
I got pushed through to Loyalty, and spoke to a gentleman named AJ, but the system has him down as Andrew. I again expressed my concerns and issues, and he said he completely understood. He proceeded to tell me that at the time, the salesrep I originally asked about LTE was technically right, at the time. (You all know how reps know little to nothing until a week or two until it's released.... and he confirmed this.) But it turned out it wasn't the case as a separate device was released.
He continued to tell me that He would be glad to send me another device, ALTHOUGH NOT GUARANTEEING it would be the LTE variant, but most likely being the case. He said that there was a 6 day back order at the moment and said once it's available, he'd overnight ship for no extra charge; although there is a chance it might be a Refurb. There was a 5$ fee of swapping or something, but said he'd waive it, and if by chance the device I got wasn't the LTE variant, I might be able to get it waived again and send it back and start over. I had 7 days upon receiving the device to mail either one back or be charged around 500$, I'm assuming the rest of the money I owe on my current device. If I sent either back with water or other damage, be charge about 130$, which I assume is a slightly higher deductible for the protection plan. I was told that upon receiving the device, it would have instructions how to setup and activate, as well as how to ship either device back.
Bottom line, you may be able to have the same happen to you. as I said at the top, results may vary, and I cannot be held responsible for which device you get and/or not backing up data before switching. Give it a try, I got lucky on the first try, maybe it's because I'm a new customer, try what I did and let the rest of us know. Once I get my new device I will of course report back and tell my results.
So basically a warranty exchange. You go to T-Mobile and tell them your "story" and for $5 they send you a refurbished (rarely new) phone and back cover, you send the back your phone and back cover.
So you haven't received the phone yet?
If you do get the LTE version, don't brick it, currently no way to unbrick it.
Sent from my SGH-T999 using xda premium
I rather keep my T-999 version.
Sent from my SAMSUNG-SGH-T999 using xda app-developers app
Da Kine said:
So basically a warranty exchange. You go to T-Mobile and tell them your "story" and for $5 they send you a refurbished (rarely new) phone and back cover, you send the back your phone and back cover.
So you haven't received the phone yet?
If you do get the LTE version, don't brick it, currently no way to unbrick it.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
How is a warranty exchange? I have no issue with my current device and I'm not paying any deductible. And a T999L Is basically new, refurb'd or not. It's been out what, a little over a month?
Naturesretard said:
How is a warranty exchange? I have no issue with my current device and I'm not paying any deductible. And a T999L Is basically new, refurb'd or not. It's been out what, a little over a month?
Click to expand...
Click to collapse
Sorry but this process is called a warranty exchange through Tmobile. Proof. I used to work for their call centers and processed a billion of these. Yes normally its 5$ if you have the insurance and anyone with the insurance gets the overnight shipping waived. . The chances of you getting a brand new t999l are lessthan 90% . proof: they'll send it to you in a white box where it will cone with instructions to return your "defective device" without battery and back cover. They told you that right. The "new device" will not come with a battery and back cover that's why they have you keep that stuff. Not to be rude but this is nothing special. There is a good chance you may get a t999l or just a regular t999 depending in their stock. Rarely do they send brand new units. You may get lucky though and they send you a new one but its rare. Good luck. Basically even if the t999l is new they use devices that people return or can be rwfurb to give back to those using warranty exchange.
Sent from my HTC One using xda app-developers app
Naturesretard said:
How is a warranty exchange? I have no issue with my current device and I'm not paying any deductible. And a T999L Is basically new, refurb'd or not. It's been out what, a little over a month?
Click to expand...
Click to collapse
My sister has done it through T-Mobile with her mytouch 4g slide the same way. They sent her the same thing T-Mobile said they would send you, Except she really had problems with her phone and wasnt trying to get a new or better phone out of T-Mobile.
Sent from my SGH-T999 using xda premium
---------- Post added at 06:19 PM ---------- Previous post was at 06:07 PM ----------
monkeypaws said:
Sorry but this process is called a warranty exchange through Tmobile. Proof. I used to work for their call centers and processed a billion of these. Yes normally its 5$ if you have the insurance and anyone with the insurance gets the overnight shipping waived. . The chances of you getting a brand new t999l are lessthan 90% . proof: they'll send it to you in a white box where it will cone with instructions to return your "defective device" without battery and back cover. They told you that right. The "new device" will not come with a battery and back cover that's why they have you keep that stuff. Not to be rude but this is nothing special. There is a good chance you may get a t999l or just a regular t999 depending in their stock. Rarely do they send brand new units. You may get lucky though and they send you a new one but its rare. Good luck. Basically even if the t999l is new they use devices that people return or can be rwfurb to give back to those using warranty exchange.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Monkeypaws is correct.
Also, the device you receive will most likely give you more problems than you had with your original S3, T-Mobile will only do so much to a device to mark it as "refurbished". Who knows how many exchanges you'll go through until you are happy with an S3 that is issue free or a t999l with few problems.
Personally, I wouldn't waste the time or money on trying to get the the t999l, when my phone works and looks as it should. But who knows, you might end up being one of those lucky SOBs who get a t999l that is issue free.
Sent from my SGH-T999 using xda premium
Come on guys, just because you get a refurb doesn't mean its gonna give you problems, I have a refurb t999 and I have never had any problems, the only reason I got the refurb was because I messed something up on my previous s3.. OP is just trying to help those that were fooled by tmo employees that guaranteed them their s3 would get lte once it was rolled out.. I don't wanna make a big deal about this, but if lte is up and running in your area I think its definitely worth a try.. If you don't think its worth it then just don't worry about it and carry on
Sent from my SGH-T999 using Tapatalk 4 Beta
serio22 said:
Come on guys, just because you get a refurb doesn't mean its gonna give you problems, I have a refurb t999 and I have never had any problems, the only reason I got the refurb was because I messed something up on my previous s3.. OP is just trying to help those that were fooled by tmo employees that guaranteed them their s3 would get lte once it was rolled out.. I don't wanna make a big deal about this, but if lte is up and running in your area I think its definitely worth a try.. If you don't think its worth it then just don't worry about it and carry on
Sent from my SGH-T999 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I agree with you. I went through 2 warranty exchanges with my sgs3. All awesome. Also the op was making it seem like this was a trick to get an LTE version when any rep can process this same exchange without going all the way to loyalty. I've also been lucky where loyalty actually sent me a new phone in sealed box but that was a special case where thru screwed up . I've also had it where they were out of stock on a certain color and sent me a new white sgs3 for my black.
Sent from my HTC One using xda app-developers app
I was unaware this is a common thing. But figures I'd offer my story anyway. Refurb or not, t999L is new, chances of having a serious issue on one is slim right?
Sent from my SGH-T999 using xda premium
Naturesretard said:
I was unaware this is a common thing. But figures I'd offer my story anyway. Refurb or not, t999L is new, chances of having a serious issue on one is slim right?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
If say slim. They do go through testing and making sure its working before they ship out. That is not to say there may be hardware issues that may happen but that is the same chance when buying a new device also. Samsung builds quality devices so I'd say not to worry. Check everything out as soon as you get it since you have seven days to return your older device out. My wife on the other hand went through more than 7 returns of a mytouch4g. Even loyalty couldn't help me there.
Sent from my HTC One using xda app-developers app
Not for nothing but im in nj and i have s3 without lte and my wife have s4 and about a month ago she begin getting lte and i dont see any diff with the speed actually i did a speedtest full bars on both n mine marked 25+mbps and hers 10mbps with her lte... Im happy with my s3 w/o lte , i can get the s4 anytime but s3 is working fine n my speed is great anywhere i go
Sent from my SGH-T999 using xda premium
If that's the average she sees when on lte, then something is very wrong. Lte should get an average of 30-40mbps as I'm aware. I've even seen people report over 50.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
If that's the average she sees when on lte, then something is very wrong. Lte should get an average of 30-40mbps as I'm aware. I've even seen people report over 50.
Sent from my SGH-T999 using xda premium
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Most I've ever seen from hspa + I've seen is 15mbs on a good day. But that was only once. LTE offers faster upload... That's mainly the big difference besides penetration
Sent from my SGH-T999 using xda premium
Lte is supposed to be blazing fast! The only place there may not be much difference is when you're comparing to HSPA+42. Its fast but still not as fast as lte.
On hspa I can generally get around 20mbps. But have seen peaks quite a bit higher.
Sent from my SGH-T999 using xda premium
I mostly get 23 down and 24 up with good signal strength on my Note 2. That is in the Seattle-Bellevue market.
I used to get 24 down and 3.5 up on HSPA+ (installing the LTE modem chopped my HSPA download performance down to 15 down typically). Where lte shines in my opinion is latency. Super low compared to HSPA+. My wife's S3 is still smoking fast on hspa, latency just sucks.
Hastily spouted for your befuddlement
I dont really care for the T999L. Im happy with what I have. Here in Dallas, My friend have a AT&T S3 with LTE and he wasnt near as fast as mine.
Sent from my SGH-T999 using Tapatalk 4 Beta
Just an FYI, T-Mobile is out of S3 refurbs and so is Asurion. If you go through T-Mobile warranty exchange you will get a refurb T999. If you pay your deductible and go through Asurion, because of Asurions contract with you to provide you with a "comparable" device the fact they currently have no refurbs to send out means you will get a new in box S3 LTE - why? Because unlike T-Mobile, Asurion is required to have a low turn around for customers because you are paying the deductible and you've been billed monthly for the privilege.
Here's a tip though - break the phone, call Asurion from a landline or someone else's phone, make the claim, and use an older phone only AFTER you have reported it broken - if you do it beforehand, as soon as the IMEI changes in the system, that phone becomes the covered phone and its a ***** to deal with them in that situation.
Finally, none of this is worth it. The T999L is the same old technology on the at&t version and if you're going to pay the deductible, you might as well upgrade.
Sent from my SGH-T999 using Tapatalk 4 Beta
I like that Remnant guy. He's always a glass half empty but usually fully correct.
:beer:
Sent while sleeping in chair.
tower_gilead said:
I like that Remnant guy. He's always a glass half empty but usually fully correct.
:beer:
Sent while sleeping in chair.
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That just made my day lol!
Sent from my SGH-T999 using Tapatalk 4 Beta
I'd like LTE cuz it sound so cool but I get 1.3-2 megaBYTES regularly so I really don't see the need for more speed...
Plus after the things my phone has seen... I really wouldn't want to use a refurbished one that someone else used.. I'll be getting the S5 :silly:
Just wondering how many folks out there did a handset exchange on their T999 land got the LTE model back...
My audio jack is becoming unreliable and I'm going to have to do an exchange... Wondering of I will get lucky (I'm in an LTE market)
I got one several days back and received a non-LTE T999, which looks refurbished too. Not complaining since it has no scratches or anything...
i complained about the service network for interneton my t999 so they swapped me into the s3 lte t999l my god the speed is mind blowingly fast ,it blows my brothers iphone out of the water,if you can get an lte for free get it
I got a replacement in on Monday.....T999.
clemsonboyz said:
I got a replacement in on Monday.....T999.
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I also got my replacement on Monday (see post 2 above) but I'm starting to get worried now - this is obviously a refurbished one with the original screen replaced. The screen which is on the phone looks OK but is missing the 'SAMSUNG" inscription at the top under the speaker and the menu and back buttons do not light up uniformly - only half of them are lit. The missing inscription is being quoted around as one of the features of the fake S3's with non-AMOLED screens, which gets me worried - did Asurion scam me with a fake screen?! How does yours look like?
All warrany and insurance claims are always replaced with refurbished devices. I don't believe Sammy does the refurbishing either, so the parts used are likely correct and from samsung, just not branded as such because they probably buy in bulk. Thats my guess anyway.
Sent from my SGH-T999L using XDA Premium 4 mobile app
My replacement came Thursday, not a T999L. But the network speeds on this new phone are terribly slow (one 20MB app from Play Store takes 5 Mins to download on "4G") so I'm going back to T-Mobile to request a T999L.
Good luck! And let us know how it goes!
Sent from my SGH-T999L using XDA Premium 4 mobile app
I am getting my replacement on Monday. They said nothing about a t999l, so I'm guessing t999
iDylan1357 said:
My replacement came Thursday, not a T999L. But the network speeds on this new phone are terribly slow (one 20MB app from Play Store takes 5 Mins to download on "4G") so I'm going back to T-Mobile to request a T999L.
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Just because you want it, it doesn't mean that they will give you one. Also, just because it is capable of LTE, doesn't mean that you get LTE service or the D/L speed that you are hoping for.
Sent from my SGH-T999L using Tapatalk 4
DJ_SpaRky said:
Just because you want it, it doesn't mean that they will give you one. Also, just because it is capable of LTE, doesn't mean that you get LTE service or the D/L speed that you are hoping for.
Sent from my SGH-T999L using Tapatalk 4
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Exactly. The lte model is going to perform the same depending on your coverage, it won't just be faster because it has a few extra bands..and as far as the exchange questions, its luck of the draw, depending on what shows up in the exchange form for the rep, that's what you get. T999 may be out of stock or on backorder so you get t999L, but don't count on it, and don't expect it to be amazingly better.
Its so small, yet noticeable. Paid the full price for the phone, but I'm thinking if I take it back, they'll think I did it. Just because its there, its driving me crazy. What would you guys do?
http://i40.tinypic.com/1zxl14z.jpg
Basically, I'd like to know if I should return it. It's so small.
If you got it from an authorized retailer and you've only had it for a day or so I would bring it into the retail store and try to have it switched out. Call them first, be honest. Hopefully somebody decent will help you out or get authorization from a manager.
It will help if you have some sort of print out (order tracker details stating delivery date and time if shipped or receipt if bought in store) saying when you bought or received it. Call multiple stores until you get the answer you want. Be somewhat confident and aggressive that you paid good money for the phone and you deserve a minute t condition decide upon arrival.
Sent from my SM-N900T using XDA Premium 4 mobile app
teknowiz23 said:
If you got it from an authorized retailer and you've only had it for a day or so I would bring it into the retail store and try to have it switched out. Call them first, be honest. Hopefully somebody decent will help you out or get authorization from a manager.
It will help if you have some sort of print out (order tracker details stating delivery date and time if shipped or receipt if bought in store) saying when you bought or received it.
Sent from my SM-N900T using XDA Premium 4 mobile app
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Bought from a TMO corporate store, this morning.
Oh yea.. They should do it man. Read the edit, be direct, confident and respectful but demand what you paid for.
Sent from my SM-N900T using XDA Premium 4 mobile app
It depends on who you bought it from. If you boutch it from a retailer take it back they'll replace it. But if you didnt you may have a hard time returning it, much less getting a replacement from the same person. Thats why whenever I buy something ie ebay/craigslist/amazon, as soon as I get it I take pictures of it, with the same days newspaper in the picture so it validates the date. and i make sure they have pictures of it before the package it.
Inxed said:
It depends on who you bought it from. If you boutch it from a retailer take it back they'll replace it. But if you didnt you may have a hard time returning it, much less getting a replacement from the same person. Thats why whenever I buy something ie ebay/craigslist/amazon, as soon as I get it I take pictures of it, with the same days newspaper in the picture so it validates the date. and i make sure they have pictures of it before the package it.
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Bought at a TMO
I would take it back today. Same day with the nick almost guarantees a replacement even if they do think it was you. You probably lose 50 percent of your chances even by the second day and then from there you might be screwed.
Sent from my SM-P600 using XDA Premium 4 mobile app
teknowiz23 said:
I would take it back today. Same day with the nick almost guarantees a replacement even if they do think it was you. You probably lose 50 percent of your chances even by the second day and then from there you might be screwed.
Sent from my SM-P600 using XDA Premium 4 mobile app
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Good point. Hopefully I'll have no problem. I'll report back. Is quality control on these phones pretty bad?
I don't think so I purchased an AT&T version and a tmobile version both were perfect. I haven't seen any complaints on the forums, although a few they seem to be very few and far between. Good luck I'm rootin for the little guy.
thank me dammit i probably helped you!!
MattMJB0188 said:
Its so small, yet noticeable. Paid the full price for the phone, but I'm thinking if I take it back, they'll think I did it. Just because its there, its driving me crazy. What would you guys do?
http://i40.tinypic.com/1zxl14z.jpg
Basically, I'd like to know if I should return it. It's so small.
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your not the only one i bought mine brand new also and it has a small nicks on the silver bezel too can't return mine because i bought it from a guy on ebay but the box was sealed so i don't think he use it
fineazbro said:
your not the only one i bought mine brand new also and it has a small nicks on the silver bezel too can't return mine because i bought it from a guy on ebay but the box was sealed so i don't think he use it
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Well I'm on my way there now. Gonna see what they say. If they let me, great, if not, I can probably live with it. Definitely gonna get a case.
teknowiz23 said:
thank me dammit i probably helped you!!
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That was a signature test. It was supposed to come out small with italics and possibly be funny with a point. Didn't work, my bad didnt mean to come off as a d.
Sent from my SM-N900T using XDA Premium 4 mobile app
MattMJB0188 said:
Well I'm on my way there now. Gonna see what they say. If they let me, great, if not, I can probably live with it. Definitely gonna get a case.
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Update: Ok I went to the T-Mobile store and they really hesitated to swap out my device. The girl had to call her manager. She did question if I did this, and I told her very humbly that I did not. She was like, well you had the device for 10 hours. Her manager then agreed to let her swap it out.
New device seems fine. No nicks on the bezel.
Hell yea buddy. I was very persistent with them and finally they sold me an sm_s900t with no service plan. It's funny though, I'm actually cancelling my att service tomm and headed to a T Mobile store to start using them as my new wireless carrier. I had no idea that their data plan was so good until today. Peace ATT. I've been with them for 5 years and I still pay 110 a month for my current plan. Better plan for $40 cheaper on
Congrats
teknowiz23 said:
Hell yea buddy. I was very persistent with them and finally they sold me an sm_s900t with no service plan. It's funny though, I'm actually cancelling my att service tomm and headed to a T Mobile store to start using them as my new wireless carrier. I had no idea that their data plan was so good until today. Peace ATT. I've been with them for 5 years and I still pay 110 a month for my current plan. Better plan for $40 cheaper on
Congrats
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Exactly my scenario. Using TMO on an unlocked att iphone 5S, they sucked. Using a TMO GN3, it's a whole another story. I'm using the $70 prepaid plan, but plan on porting my two att lines over soon. I am so sick of AT&T's locked boot loaders, and them throttling my data every month. What pisses me off the most is not everyone on the old unlimited data plan gets throttled. I was really shocked to see TMo LTE light up in so many places today. With one bar, I pulled 25 down. Yea att is faster, but who cares. Now I won't have to monitor my usage with my unlimited plan.
Yup that's the first thing on my to do list tomm. Att who? Never heard of em.
Should be no problem returning it
One of my buddies, we'll call him " Butterfingers" dropped his brand new T-mobile Note 3 2 hours after opening, while sitting in his room. It fell and slightly dinged a corner. He went to T-Mobile the next day and they overnight a new phone for him, no questions asked. LOL
Glad it worked out for you.