Hello and thanks for all help in advance. I've been using my Galaxy Note II GT-N7100 for almost four months now without any problems, but when I woke up this morning, the phone was off, would not turn on, would not charge, would not be recognized by any computer I plugged it into, and it would not boot into recovery mode. My phone would reboot randomly a while back, but that had stopped for a long time.There are not any close Samsung service centers where I live, and so that's a last resort. I tried calling local repair shops, and when I explained the problem to them, they told me that the "CPU was dead", and that "they would need to reprogram it", which would take a week. Is there any truth to this? Any ideas on what I should do?
Your phone probably had a sudden death ( unfortunately this is happening alot ) your mother board is fried and it's not cheap (around 200 $) you should contact Samsung and get a replacement
.. you were on 4.1.1 right?
Sent from my GT-N7100 using xda premium
How the he. ll are they going to reprogram a dead cpu? That makes 0 sense:what: And yes if you were running version 4.1.1 then it's most likely suffered sds.
Sent from my GT-N7100 using xda premium
Guys I have a big problem..
My cellphone gt 7100 note 2 is not giving battery backup and also not charging even..
I put my phone for charge while its switched on it takes 10 hours to be in 30 % charged.. and while its switched off it charges 60 % only.. what to do pls tell me.
Sent from my GT-N7100 using xda premium
Yeah, I'm pretty sure now that it's sudden death syndrome. Thanks for the help guys. The guy was probably going to take the phone, order a
replacement motherboard and install it, and charge me extra. I'll contact a service center and order a replacement motherboard.
You can try to use a soft tooth brush to clean the USB port.
figureitout23 said:
Hello and thanks for all help in advance. I've been using my Galaxy Note II GT-N7100 for almost four months now without any problems, but when I woke up this morning, the phone was off, would not turn on, would not charge, would not be recognized by any computer I plugged it into, and it would not boot into recovery mode. My phone would reboot randomly a while back, but that had stopped for a long time.There are not any close Samsung service centers where I live, and so that's a last resort. I tried calling local repair shops, and when I explained the problem to them, they told me that the "CPU was dead", and that "they would need to reprogram it", which would take a week. Is there any truth to this? Any ideas on what I should do?
Click to expand...
Click to collapse
Hey there, my sgn2 n7100 had the same problem before, I tried everything, even disassembled the phone apart, but it was still won't turn on or charge, won't be recognized by pc or Mac. One day when I repaired my mom's iPhone 4 touch screen, I found out that the USB port was so dusty. I thought may be it's all because the USB port was dusty then I picked up my sgn2 and used a soft tooth brush with a little pure alcohol to clean every corner of the USB port. Guess what? After 15 minutes I connected my phone with the USB wall charger, my sgn2 just started to charge again. Trust me guys, try to use a soft brush to clean the USB port before you give your phone to the repair store or somewhere else. Good luck!! Hope it helps.
I am reading about N7100 USB ports failing quite a bit. If your phone is charging extremely slowly, or intermittently, I suggest maybe investing $15 for a replacement part ($11 inc. postage) and the tools* to replace it ($4 for a mini slim-jim and screwdriver), if the alternative options are much more expensive.
* If you've already got a little phillips-head screwdriver, you can make a slim-jim / lever tool just by sharpening an old credit card.
Related
Hey all
Wonder if anyone can shed any light on what I think is a unique problem - in that I can't find anyone with the exact same issue.
Last weekend I took the SIM card from my GN to place in another phone I was trying out. The GN was powered back on and being used on WIFI as I was doing comparisons, shooting some video of the new phone with it etc.
Popped the GN in a drawer without thinking and left if powered on
(see if you can guess where this is going)
Messed around with the other phone for about 4 days, got my GN out of the drawer and went to put the SIM back in my GN.
1. GN would not turn on initially at all. No recovery, nothing. (solved)
Read some posts on XDA and elsewhere, people with similar issues mentioning a long (5min+) battery pull would wake her up. Dutifully I obliged and the phone did indeed wake up. However, battery was totally dead and phone shut back down.
2. GN will not accept charge from a wall charger when phone is on.
Whilst the phone seems to take a 'trickle' charge whilst powered off (battery charge animation is on), this is exceptionally slow. Took all night to get to about 50% charged to allow me to boot up and have a look around. Whilst the phone is powered on, it will not recharge. tried all sorts of official and other USB and mains cables.
3. When connected to a PC via USB, will accept charge, but error message notes that USB Device not reconised, troubleshoot? etc...
Phone won't mount. Status says it is charging over AC.
So what's up? I assume the battery died big time over the 4 days i left it. A have a new official battery in the post to resolve but... didn't anticipate the issues with USB connection etc. Worried the phone might be partially bricked/borked/knackered.
Phone is GSM 16Gb currently on 4.0.2 and totally stock. So no tinkering to date has caused this. Only event that proceeded the issue was the full battery drain.
Any hints / tips / info / moral support gladly accepted.
Really sounds like you're phone was already borked, just waiting for the right time to tell you. You might've hurt it's feelings.
Sent from my Galaxy Nexus using XDA App
Sounds like it's emotionally scarred from being abandoned for another phone and left in a cold dark danky drawer for half a week.
Have you tried reinstalling the USB drivers?
Also could try factory reset as well as try unlocking it and relocking. Worst case, send it in repair, just tell them it's heartbroken.
Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App
GringoMonkee said:
Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Assuming you're on a windows since you called it a PC..
Try and see if windows can install it for you.
Go to Start > Run > Enter "device installation" in the search > select "Change device installation settings" > Select "Install driver software from windows update if it's not found on my device"
Many have seen this type of problems, see http://forum.xda-developers.com/showthread.php?t=1427539
It's a hardware issue, but is fixable if you want to change the USB port yourself
Thanks.
Then post you link to seems to be about 'phantom' charging when no cable is connected. This is the opposite in a way - it won't charge when turned on at all.
New battery arrived today. No change. Device still trickle charges when powered off, but doesn't charge on mains power, and still will not recognise when plugged into an XP or Linux machine.
Gonna try a factory reset and will update.
Let me know of any ideas and or people with the same issue. I'm still of the opinion I haven't seen a thread with this same issue. Would be happy to be corrected.
Cheers
Well, a factory reset did nothing...
Stuck...
If you read the thread, many have had this exact problem, including myself. For me the phantom charging happened a while after it refused to charge.
What the actual ****...
I just tried what can only be described as the 'toothpick trick' : pushing down the connector nub inside the USB port on the phone et voila, now acting as normal.
I can only describe that as a really ****ty example of workmanship from Samsung.
And it would be after I reset the device as well.
Do you think this one's a definite hardware issue / defect? Seems a crazy thing to happen.
I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week
Lol, I was the one figuring out the toothpick trick I ordered the phone from clove.co.uk the first week it was released, and had this issue haunt me after a few weeks. As I'm in norway, I was not looking forward to sending it in, so tried to fix it myself. I tried "everything", including short circiut some pins in the plug on purpose, but what finally fixed it for me was to buy a OEM USB Charging board on ebay and replace it myself.
I know, really ****ty QA at Samsung.
Not looking forward to sitting and waiting to see if this is a recurring issue.
How much of a job is replacing the board on the phone?
Sent from my Galaxy Nexus using XDA App
Not that hard. The phone is easy to pick apart, and you can just "plug" in the new card with two simple connectors.
Turns out it is a recurring issue.
Is this the sort of thing that would be classed as due a replacement phone?
Sent from my Galaxy Nexus using XDA App
zoolake said:
I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week
Click to expand...
Click to collapse
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...
chuckdz3 said:
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...
Click to expand...
Click to collapse
Yes, I know there are many topics on this, but mine is a little different, and this appears to be the most current thread.
I have a galaxy nexus that I got from Google IO last summer. It has worked great until last week. It stopped taking a charge. When I would plug it in with the same plug I have used for months, it would show the lightning bolt, but not charge. I tried the toothpick thing but no luck and ended up breaking the usb port. So, I bought a replacment usb board off ebay and installed that. Now, when I plug the phone in, still no charge, but my computer does recognize the phone.
Then after the 4.2.2 update, I no longer see the lighting bolt, but it still does not charge. I have been charging the battery at night. I cut off the end of a usb cable and use electrical tape to tape the two stripped wires to the battery. But that only provides an 80% charge and doesnt last the whole day.
1) Not a usb port issue, but might be a motherboard issue?
2) Not a toothpick fix
3) Maybe a software issue?
4) Maybe time to buy the Nexus 4?
Hi I just got a e4gt used from a coworker for 80 bucks. But I'm having issues with it. Even off the cord, it says mtp connection. Every time I turn off the phone it sometimes starts right back up again on its own, and sometimes shows that it is charging, again while it is off the cord. Anyone have this problem? Since I got it used can I still take it to a sprint store and have them fix it? Thanks.
Its really annoying. I want to root it before I switch my service over since I want wifi tethering.
Sent from my PG06100 using XDA
I have had this problem before. Once with my launch day e4gt and twice my current e4gt. The first one, I took to a corporate store and they replaced. The two times with this phone, I took a wooden tooth pick and cleaned the USB port (with the battery out). So far for me, that had remedied the problem.
Sent from my SPH-D710 using xda premium
Use another USB cable
I tried a different cable, same thing. Even when I connect a cable to the phone but not the computer, it thinks its connected. Starting to think I have a bad USB port or something. Since its used, do I have a manufacturers watlrranty or something?
Sent from my PG06100 using XDA
toobz said:
I tried a different cable, same thing. Even when I connect a cable to the phone but not the computer, it thinks its connected. Starting to think I have a bad USB port or something. Since its used, do I have a manufacturers watlrranty or something?
Sent from my PG06100 using XDA
Click to expand...
Click to collapse
If you have TEP, it would be free replacement at a sprint store. If you don't, it would be $35. We don't care about devices be used, per say.
However, this is all assuming there isn't corrosion in the charging port, which will generally cause the issues you are having. Take a peek in there with a small light and see if you can see any white cloudiness or rust.
Sent from my SPH-D710 using xda premium
What is TEP? Does the warranty carry over of im not the one who originally bought the device? The guy bought it in september i think.
Sent from my SPH-D710 using XDA
It sounds like liquid damage to me.
Look really closely inside your charging port for anything green/white, especially toward the very base of the pins. Also, look at the charger itself for any green/corrosion on the pins. If you find any, dip a toothbrush in some denatured alcohol and scrub your charging port.
Works like a charm.
Ok so after cleaning out the charger it seems to charge better, but it has a different problem too. It doesnt stay off. Every time i try to power down it automatically turns itself back on. I want to root this phone before i switch my service over. Is it safe to root this phone if it doesnt turn off and stay off? And would a coroded charger port be the cause of it turning itself back on?
toobz said:
Ok so after cleaning out the charger it seems to charge better, but it has a different problem too. It doesnt stay off. Every time i try to power down it automatically turns itself back on. I want to root this phone before i switch my service over. Is it safe to root this phone if it doesnt turn off and stay off? And would a coroded charger port be the cause of it turning itself back on?
Click to expand...
Click to collapse
Make sure the device is usable first. A corroded charging port could definitely help in bricking the device, by not completing a full flash during installation of software.
Sent from my SPH-D710 using Tapatalk
hi all,
n00b here so go easy !
im having similar issues to the OP, with the phone constantly telling me that charging has been paused , voltage too high , even when the phone is not charging.
my phone has just been returned to me from a warranty repair for a faulty button and camera , it took almost 2 months to have it repaired by samsung.
i really cant face not having my phone for another 2 months if it needs to go for repair again.
how much would it cost to have the usb replaced on the phone if i was to bring it to a standard phone shop ??
thanks in advance guys.
p.s. i wouldnt risk trying to D.I.Y. it as im really not good at that kinda stuff.
merriman02 said:
hi all,
n00b here so go easy !
im having similar issues to the OP, with the phone constantly telling me that charging has been paused , voltage too high , even when the phone is not charging.
my phone has just been returned to me from a warranty repair for a faulty button and camera , it took almost 2 months to have it repaired by samsung.
i really cant face not having my phone for another 2 months if it needs to go for repair again.
how much would it cost to have the usb replaced on the phone if i was to bring it to a standard phone shop ??
thanks in advance guys.
p.s. i wouldnt risk trying to D.I.Y. it as im really not good at that kinda stuff.
Click to expand...
Click to collapse
Are you activated on another carrier? Or do you not have TEP?
Sent from my SPH-D710 using Tapatalk
toobz said:
Ok so after cleaning out the charger it seems to charge better, but it has a different problem too. It doesnt stay off. Every time i try to power down it automatically turns itself back on. I want to root this phone before i switch my service over. Is it safe to root this phone if it doesnt turn off and stay off? And would a coroded charger port be the cause of it turning itself back on?
Click to expand...
Click to collapse
That's very odd. I've seen liquid damage cause the phone to stay powered on constantly, but normally doesn't have anything to do with the charging port.
Pull your battery and leave it out for a few hours to fully reset the internal battery and see if that does the trick.
Did you use Denatured or Isopropyl alcohol to clean out the port? If not, you may have damaged something.. It doesn't take a whole lot of alcohol to clean out the port, just a dip into the alcohol with a toothbrush and a lot of scrubbing.
Regarding this being a widespread issue, I don't know if the port is more susceptible to liquid, but I have seen this issue four times over the last month and a half.. (Mainly with the Galaxy Nexus) Cleaning the charging port has resolved it 100% of the time for me and I have not heard back from anyone saying the issue returned.
OK so for some reason the charging works and the phone is able to shut off. Now I have a new problem. My e4gt will charge when plugged into the pc, but the pc doesn't recognize it. I want to root my device, but the computer will not recognize it no matter what! I tried uninstalling the drivers, reformatting my phone / sd card, restarting the computer, reinstalling the drivers, and i just can't get the computer to see the phone. What can I do? This is driving me insane.
Bump
Sent from my PG06100 using XDA
maybe try using odin and reinstall a stock el29 rom see if that helps in any way?
My phone has been going insane for the last two days. It will think that it is charging when it isn't plugged in. Sometimes it will cycle between not charging and charging at a rapid rate, causing the screen to turn on and stay on (the screen will normally turn on when plugged in). I've tried various resets, battery pulls, etc. This is not a rooted device. If I pull the battery and then reboot the phone, the battery will be 10-15% lower than when I pulled the battery only a minute earlier. Anyone experience this?
This has been happening to a lot of people. It is indeed a hardware problem. There is a way to fix it, what u need to do it reposition the USB female receiving jack ever so slightly.
1) turn the phone off and take the battery out
2) take a toothpick, knife , pin or whatever will fit into the micro USB slot of the galaxy nexus.
3) VERY VERY slowly make it so that the little shelf like connector is in the middle.
4) connect ur phone and it will work like new. This works for a lot of people. I did this a few hours ago and my phone now charges perfect
RECOMENDATION : when it starts to charge you should restore a stock image and lock the boot loader so that you can get a new phone replaced . This is a way to fix it but this hardware issue shouldve never happened in the first place and it should warrant a return. Let me know what happens!
Sent from my Galaxy Nexus using xda app-developers app
Okaay said:
This has been happening to a lot of people. It is indeed a hardware problem. There is a way to fix it, what u need to do it reposition the USB female receiving jack ever so slightly.
1) turn the phone off and take the battery out
2) take a toothpick, knife , pin or whatever will fit into the micro USB slot of the galaxy nexus.
3) VERY VERY slowly make it so that the little shelf like connector is in the middle.
4) connect ur phone and it will work like new. This works for a lot of people. I did this a few hours ago and my phone now charges perfect
RECOMENDATION : when it starts to charge you should restore a stock image and lock the boot loader so that you can get a new phone replaced . This is a way to fix it but this hardware issue shouldve never happened in the first place and it should warrant a return. Let me know what happens!
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Agreed.
However, I've detailed re-locking and returning to stock via my guide with a broken USB port if it ever gets to that point for you/anyone.
Okaay said:
I did this a few hours ago and my phone now charges perfect
Click to expand...
Click to collapse
I don't think "doing this a few hours ago" is really a long enough time to say it works perfectly. The same thing happened to my phone and I have seen several people claim this solution fixes the problem. I tried it and it fixed it for about two days but then it came back, and it won't go away now regardless of what I do with the charging port. I am starting to believe there is no solution but to buy a new phone
New glitch spotted when phone is of and in the charger it wil chrage for like 2 seconds and then the animation saays the phone is full!but 2seconda later its charging again so on and so on... sort of chargingloop..
But it never charges
Sent from my GT-P1000 using xda app-developers app
Sent from my GT-P1000 using xda app-developers app
Same issues here :/
Sent from my T-Mobile G2 using xda app-developers app
Same problem here..But I found out the solution after irritation of 3 weeks one day i dropped my nexus and after that instance it is working perfectly fine without any charging.
Its been 4 Weeks without any problem.
Please try at your risk.
i had the same exact issue try wiping dalvik ,battery stats and cache under recovery, fixed all issued...i think this was caused after using the fast ac charge on francos kernal.
i found a solution.
I had the same problem. at the the begining it didn´t charge. i made hard reset and nothing. i ordered a new battery and nothing. Then i see something different in tee microusb port when i compared it with an xperia x10 port. I realise that the tiny plate inside the port was bended. then with a needle i straighten it, and the charge bolt icon returns to life. But after that some times it comes up without charging conection. Then i found some blog post that said that the "Dock Connector Charging Port Flex Cable Ribbon For Samsung Galaxy Nexus i9250" was the problem. I found a guide to disassemble an change that micro usb port, it is really easy, i made in 30 minutes, even been the first time. I bought the replacement part in ebay (ebay.com/itm/-/130656140500?item=130656140500&viewitem=&ViewItem) but after that i found many web stores with it an cheaper prices.
I suggest to see
ifixit.com/Guide/Repairing-Samsung-Galaxy-Nexus-Verizon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1[/url]
enjoy
Replacing micro usb charge port does not work!
nelsmo said:
I had the same problem. at the the begining it didn´t charge. i made hard reset and nothing. i ordered a new battery and nothing. Then i see something different in tee microusb port when i compared it with an xperia x10 port. I realise that the tiny plate inside the port was bended. then with a needle i straighten it, and the charge bolt icon returns to life. But after that some times it comes up without charging conection. Then i found some blog post that said that the "Dock Connector Charging Port Flex Cable Ribbon For Samsung Galaxy Nexus i9250" was the problem. I found a guide to disassemble an change that micro usb port, it is really easy, i made in 30 minutes, even been the first time. I bought the replacement part in ebay (ebay.com/itm/-/130656140500?item=130656140500&viewitem=&ViewItem) but after that i found many web stores with it an cheaper prices.
I suggest to see
ifixit.com/Guide/Repairing-Samsung-Galaxy-Nexus-Verizon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1[/url]
enjoy
Click to expand...
Click to collapse
Sorry, I have been having the same issues with my gnex, after it hits full charge the charging indicator will flash on and off on my screen until I reach 90% on my battery then it will quit the rest of the day.. always does it after hitting full charge so please read what I've done and still have the same problem...... I have used multiple batteries, same problem, I've used different chargers, same problem, I even bought that part off ebay and replaced the charge port inside of the phone, same problem.. and I even tried all of this before receiving the jelly bean update, and even after the update I still have the same charging error issue... does anyone know of any other solutions? I've done them all I think.
I had a very similar issue (the phone would charge ONLY if turned off, computer would not recognize the USB device 90% of the time).
Turns off that fuzz and dandruff had accumulated at the bottom of the USB port (you couldn't see it) so i took a needle and carefully pried it out, it was a nice sized ball of stuff that was preventing the USB port from making clean contact with the cable.
Hope that helps
Amestris said:
Sorry, I have been having the same issues with my gnex, after it hits full charge the charging indicator will flash on and off on my screen until I reach 90% on my battery then it will quit the rest of the day.. always does it after hitting full charge so please read what I've done and still have the same problem...... I have used multiple batteries, same problem, I've used different chargers, same problem, I even bought that part off ebay and replaced the charge port inside of the phone, same problem.. and I even tried all of this before receiving the jelly bean update, and even after the update I still have the same charging error issue... does anyone know of any other solutions? I've done them all I think.
Click to expand...
Click to collapse
I am stuck in the same boat as you. I have tried almost everything but it seems that this issue keeps persisting. I don't have warranty so it isn't like I can give it in for replacement. I don't know what else is there to do
I'm going insane reading these.
Google is your best friend in the whole world. Your best friend. If you're out of warranty, the best you can do is use a pogo dock, or replace, like take apart your GalNex and replace the port with a part bought from eBay.
Or, if you look at some of the other 99 threads about this, some people fixed theirs by adjusting the port with a screwdriver or something like that. Can't say I recommend that though.
Sent from my Galaxy Nexus using xda app-developers app
---------- Post added at 10:08 AM ---------- Previous post was at 10:06 AM ----------
And Jesus Christ, someone sue Samsung already, if its really happening so much that there's at least one thread about every day, SUE THEM. They'll pay you off with Galaxy S III's so fast you'll think warranty replacement is slow...
Sent from my Galaxy Nexus using xda app-developers app
Already replaced the usb port and still didn't work if you'd read my whole post.. But idc. The gnex was a horrible phone. Got an S3 with a different company.. I love this phone. So idc anymore.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
No problem with USB port
Amestris said:
Already replaced the usb port and still didn't work if you'd read my whole post.. But idc. The gnex was a horrible phone. Got an S3 with a different company.. I love this phone. So idc anymore.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I don't think there is a problem with USB port. I can charge my phone via the USB connection from my laptop, but the same is not possible when I use he same charger with wall unit charging. Also If I reboot my phone then I can even charge it via the wall unit.
It seems something to do with some app or battery temp.....
koolgk said:
I don't think there is a problem with USB port. I can charge my phone via the USB connection from my laptop, but the same is not possible when I use he same charger with wall unit charging. Also If I reboot my phone then I can even charge it via the wall unit.
It seems something to do with some app or battery temp.....
Click to expand...
Click to collapse
mine is the same.
i had fix this problem but it's very annoying
ASSLAM O ALAIKUM
in advance sorry for my bad English but i'll try to guide you
i had same problem..
but when i see my phone is still connected while on fast boot mod then i think it is bad kernel or some software problem...
at the 1st time i connect my phone to pc in fastboot mod ( VOL up + VOL down + POWER ) system recognize it android 1.0 and then i leave my phone on fastboot mod for 2 or 3 hours then i restart my phone again and see that charging is 100% :good: :good:
i know this is not a good solution bit it helps
sorry for my bad english
I've tried and this solution works!
Okaay said:
This has been happening to a lot of people. It is indeed a hardware problem. There is a way to fix it, what u need to do it reposition the USB female receiving jack ever so slightly.
1) turn the phone off and take the battery out
2) take a toothpick, knife , pin or whatever will fit into the micro USB slot of the galaxy nexus.
3) VERY VERY slowly make it so that the little shelf like connector is in the middle.
4) connect ur phone and it will work like new. This works for a lot of people. I did this a few hours ago and my phone now charges perfect
RECOMENDATION : when it starts to charge you should restore a stock image and lock the boot loader so that you can get a new phone replaced . This is a way to fix it but this hardware issue shouldve never happened in the first place and it should warrant a return. Let me know what happens!
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Thank u so much for this! My battery is charging and i didn't have to go pay a dime to get it fixed! I GOT MY PHONE BACK!
I had the same problem, then this morning it wont turn on without being connected to a charger. Please help fix!
Cheers
elfarto said:
I had a very similar issue (the phone would charge ONLY if turned off, computer would not recognize the USB device 90% of the time).
Turns off that fuzz and dandruff had accumulated at the bottom of the USB port (you couldn't see it) so i took a needle and carefully pried it out, it was a nice sized ball of stuff that was preventing the USB port from making clean contact with the cable.
Hope that helps
Click to expand...
Click to collapse
Cheers mate! Was all set to get a replacement ribbon and maybe buy a temporary device... your simple tip had the phone charging again in seconds.
Bit embarrassed I didn't think of the obvious, worked in mobile 10+ years. Phone is 7 years old and still going strong... thanks again, made my day )
Hey guys,
I just upgraded to a Note II from a Captivate. I've had it for about month completely stock, in the last I'd say 3 days I've been having this really frustrating problem. Whenever I go to charge the phone, it will charge for only a second or two and stop. Sometimes it will go back and from charge, stop, charge stop. But also when this happens the phone freezes up. If I have low battery, every time it stops charging that window pops up stating low battery, but I can never close the window because the phone is frozen. The back and menu haptic buttons will not work as well, the only option is to use the physical home key. I have to restart it several times to get it to charge, and make sure the screen turns off since sometimes it won't.
Has anyone else had any trouble like this? Any advice would be great. Thank you!
Factory reset
This sounds like a physical defect to me, the note 1 was plagued with it. Have you tried wiggling the cord in the slot?
Now that I reread your post I would be taking that device into where you bought it and have them document the issue. Since your stock this is an easy process and having it documented at the local retailer will (according to att customer service) increase your chance of getting a new device over a refurb.
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I tried a Factory Reset, I plugged the phone in right after and didn't have any problem so I thought okay maybe that did it. Went through the rest of my day without trying again. Now, trying again before bed only to find that when I plug it in now, it charges for a second, stops, then brings up the notification that the dock has been attached. I'll be taking it back to At&t tomorrow and will report my findings. Thanks for the help thus far.
Dr3amCast said:
I tried a Factory Reset, I plugged the phone in right after and didn't have any problem so I thought okay maybe that did it. Went through the rest of my day without trying again. Now, trying again before bed only to find that when I plug it in now, it charges for a second, stops, then brings up the notification that the dock has been attached. I'll be taking it back to At&t tomorrow and will report my findings. Thanks for the help thus far.
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Let us know how it goes
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I had this exact same problem, and i wasn't stock. I believe its an serious issue that needs to be Looked into by Samsung
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Iv seen some other people with this issue...its verry bad for the mother board when ur phone connects and reconnects to the power supply.. good luck guys
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Tried a different usb cable and/or different AC outlet (not a power strip)?
escabar said:
Tried a different usb cable and/or different AC outlet (not a power strip)?
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Was having a similar problem with mine. Okay usually when I would charge it it would stop and then restart. Additionally, I noticed that I could not connect to any computer or USB on the go devices as it would not recognize them. In the end I went with my Samsung phone to the service center near me and they repaired a defective module for the USB port on the spot. Now it works like brand-new.
Honestly this sounds like a bad cable. A dirty in port in the phone. Or a wet connection. Try using rubbing alcohol and qtips or smaller cleaners. Give it a couple minutes to evaporate when done. If that doesn't fix it your phone has internal issues. Stock. Triangle away. Ask for a replacement. Will be fulfilled. Especially if problem is provable.
Sent from my GN2 using XDA app.
I apologize for the delayed reply. I waited for the phone to do its charging fit at home before taking it to AT&T....twice...I went to two separate stores because both are so close to me, and BOTH times the phone did not do it while charging in their store. I told them I have been using the Samsung charging cable and block, along with some other from different android phones, and all were giving the either stop / start charge with freeze, or the stop/start charge, "dock is connected," freeze. They told me it must be a bad block, and that the other chargers I am using aren't providing enough amps, hence why the phone gets crazy. I just thought to myself, you've got to be kidding me. So I went back, stopped using the block I got with the phone, I found my girlfriends usb power adapters from one of her old Apple devices (...I know right..) and used that along with the Samsung cable. So far, I haven't had a problem with it. I also tried my neighbor's charger from her S3, and that worked fine when I tried it. The phone does still do the described problem when it's plugged into other chargers, even my car charger. I might try cleaning the port itself as suggested and see if that does anything. Also was suggested by the AT&T rep to get a charger that's "high amp," so I'll give that a try as well. It just doesn't seem normal to have to go through all of that trouble though, I don't think Samsung would make their phone not be compatible with other micro usb charger devices?
All u need is 2000mah. (2amps)
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twanskys204 said:
All u need is 2000mah. (2amps)
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2 amps isn't very popular yet
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Where I am it is........I just got a new car charger yesterday
Its not the block, it is a defect with the phone, believe me.
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Hey XDA, what's good? OK so my wife's note 2 was stolen and we received what I am guessing is a refurbished one from our wireless insurance provider. The first day we got it I noticed the popup (battery disconnected) when I plugged in the charger. Now it's been about a week and the phone only charges when I play with it by pulling out the battery, putting it back in, and turning it on (a few times usually). Otherwise, sometimes it will just hang on the battery screen and the charging animation freezes and then, up pops the dreaded yellow triangle with a battery in it. So, I have been begging her to just let me root and flash a different rom/kernel combo, but she wants/likes it stock , (which is nbd, could flash the stock tw Rom), and the company who supplied the phone to our insurance provider wants us to ship it back so they can either replace, or fix the phone. Funny thing is, Sprint techs wanted nothing to do with it! We dropped it off as they asked and not even 20 min later they called and said come get it we can't fix it!? So, here is my dilemma, could this b a software issue? Or is flashing a Rom not a possible fix? I've tried other usb cords and checked the usb port, battery/phone terminals, and tried gently moving the usb plug around to see if it was the issue, as I've had Samsungs in the past with similar problems. Any help would be awesome! Thanx, from one Android junkie to another.
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fastlyfe941 said:
Hey XDA, what's good? OK so my wife's note 2 was stolen and we received what I am guessing is a refurbished one from our wireless insurance provider. The first day we got it I noticed the popup (battery disconnected) when I plugged in the charger. Now it's been about a week and the phone only charges when I play with it by pulling out the battery, putting it back in, and turning it on (a few times usually). Otherwise, sometimes it will just hang on the battery screen and the charging animation freezes and then, up pops the dreaded yellow triangle with a battery in it. So, I have been begging her to just let me root and flash a different rom/kernel combo, but she wants/likes it stock , (which is nbd, could flash the stock tw Rom), and the company who supplied the phone to our insurance provider wants us to ship it back so they can either replace, or fix the phone. Funny thing is, Sprint techs wanted nothing to do with it! We dropped it off as they asked and not even 20 min later they called and said come get it we can't fix it!? So, here is my dilemma, could this b a software issue? Or is flashing a Rom not a possible fix? I've tried other usb cords and checked the usb port, battery/phone terminals, and tried gently moving the usb plug around to see if it was the issue, as I've had Samsungs in the past with similar problems. Any help would be awesome! Thanx, from one Android junkie to another.
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From experience, I think it's a charging-port/usb-port issue. I didn't hear any reports so far of a software issue preventing a phone from charging.
Sent from my GT-N7100
ROM: ARHD 19
KERNEL: Stock
Yes it's a hardware problem for sure...
Thanx guys we sent it out!
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