Related
I was using GPS navigation on google nav and playing music through the HTC media player and GPS signal wouldnt stick if i was moving, only if i was standing still. Something is preventing this multitasking. I need someone to test if it is just me or my ROM or these specific apps. I am running fresh .2 ROM btw.
UPDATE
GPS breaks when playing music through the external speaker. The signal will be lost, or really spotty until you stop playing music. HTC has not commented on the issue. Does anyone know why this is happening? Is it possible to fix?
yep i am using stock unrooted evo and i get same problem i was playinf music thru stock player and go to google nav and it wont find gps signal after pausing music it finds signal them i turn the music bak on and it looses signal
Haven't tried the stock music player, but I listen t
o podcast all the time while using the gps.
i think its a bug in the htc stock player i tried same thing with doubletwist player and get no issues
edit
i got lost signal on gps also with doubletwist now seems like a bug with google nav
Could you post your ROMs if rooted and also has anyone tried Sprint Nav? I will go and grab a sprint nav apk and test when I get a chance. This is very inconvenient and I am curious as to why it isnt working.
Uhhh, no problems here, playing mp3 from SD card using stock music player and got a GPS lock in a matter of seconds.
Latest radio
fresh .2
-Edit- Mine works sometimes but mostly doesn't, so yeah bug is present
anyone hear anything from htc about this, posted on their site and twitter and didnt hear anything, maybe i should call about this issue.
I don't use the stock music player app for anything but I experience this exact issue when trying to use pandora and the GPS. As soon as i shut pandora off it picks up signal again.
NEW FIND, any app, GPS and MUSIC through the speaker causes GPS signal to be lost. It works while using headphones but not the speaker.
Wow, is this a hardware or software issue?
You know, I actually forgot about this for a while, there has been no official word on this bug, and I havent heard anyone knowing why this happens.
I never even thought to try running my gps without music, I just thought it had a very crappy gps antenna or something. I have yet to try it without music to verify this as well, but tomorrow I probably will test it out.
Just a wild stab at the dark, but maybe the magnet in the external speaker interferes with the GPS antennae? Not too sure about that though....
Hmmm, would be interesting if the placement of the speaker and the GPS is the actual problem, I really hope not though. The problem doesn't occur when the GPS app uses the speaker or you get a notification playing on the speaker though, maybe the duration is short enough to not loose the signal? I emailed HTC about this issue, didn't have time to call them about it.
I can verify this, did a two hour trip last night and didn't lose the signal once with the music not playing.
Yes, it's because of the speakers
This is a funny problem. Something about the speakers is interfering with the GPS reception. It's not just that the speakers are on, but how loud it is. The louder the sound, the worse the reception.
I'm running the stock ROM. I used GPS Status and the stock music player. I played a song that is fairly constant in loudness, and noticed that as I turned up the volume, I would start loosing GPS satellites, and then as I turned the down the volume, I would get more GPS satellites.
Update: I tried the same test out on my Hero, and it definitely doesn't have the problem.
Ha, HTC already knows about it. And it doesn't look like they're gonna do anything about it, and this guys reply probably explains why my car charger takes forever to charge my phone.
Dear "My Name",
I understand that the GPS Signal will be lost is you use your device GPS with Music playing. As the device pulls more resources from the battery, the phone may become warm. The device has a built in sensor that registers the amount of heat the phone is generating and will shut down some features as the device heats up. Normally the Charging port will be turned off first, then the various radios will be disabled such as GPS, Wi-Fi and Bluetooth. If you are experiencing an issue while using multiple features of the device at the same time, I recommend that you stop using one or more of the programs and see if the problem persists (As you have). I do apologize for any inconvenience that you may have experienced.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number "My Ticket Number".
Sincerely,
Jeffery
HTC
Click to expand...
Click to collapse
Emrys_90 said:
Ha, HTC already knows about it. And it doesn't look like they're gonna do anything about it, and this guys reply probably explains why my car charger takes forever to charge my phone.
Click to expand...
Click to collapse
If that's indeed the case, one can try underclocking to prevent the heat buildup.
acrh2 said:
If that's indeed the case, one can try underclocking to prevent the heat buildup.
Click to expand...
Click to collapse
Nope, HTC is just throwing something silly. What they describe may be true, but playing music doesn't instantly generate heat, nor does that heat instantly disipate once you turn down the volume, or plug in a headset.
As I tested above, you can slowly degrade your reception by turning the volume up slowly. This is clearly a different issue, and it is a reasonable inference that there is some sort of interference between the speaker and GPS.
Also, if HTC insists, you can prove them wrong by keeping the phone plugged in and showing that it is still charging the battery even when the GPS looses signal.
I experienced a series of reboots on my phone this weekend while driving and using the phone via a bluetooth headset. Simultaneously I was attempting to use Google navigation. I typically could connect to my caller and then would reboot within 10 seconds or so. This happened three times before I was able to figure out that the GPS connection was a culprit and temporally disabled GPS while using the phone.
Lamest part and this isn't the first time this has occurred! On the original firmware shipped from HTC I had a few identical crashes that I have only now realized were because of this combination of GPS+bluetooth.
Right now I'm running a simple OTA update + root using toast's method.
The past few weeks I've been having Bluetooth issues when playing music on my Note 4. I'll be playing stuff either on my PowerBeats2 or UE Boom and all of a sudden the music will stop playing, I'll hear a hiccup of sound a few seconds laters and that's it. When I check, the bluetooth on the phone is still on and still connected to the devices. The devices don't notice a drop connection either. I look at the music players and it LOOKS like they are still playing sometimes but there is no sound going through the bluetooth connection and nothing is coming out of the phone speakers either. What I end up having to do is turn off the Bluetooth on the phone, turn it on again and then manually force the connection on again between the two then hit play. It happens with Google Music player and the Samsung Music player and Musicmatch so it's not a particular app. Strange this is, it doesn't happen when I'm in my car and the charger is connected to it. It happens with songs on the internal memory and the microSD card so I don't think it's the microSD card going bad. What I do notice when it happens though is that it seems the phone completely lags out. Like it's pausing right before it happens. Screen response time can be nonexistant or laggy all of a sudden. Anyone else having this problem? I've wiped the cache and everything as well and this still happens.
I've also noticed my phone be quite laggy lately actually. It didn't happen originally when Lollipop was installed nor did the Bluetooth problems. I've been pulling apps off my phone and checking data and battery use to see if it's some app that's messing up but can't seem to pinpoint anything. I ordered a new battery because I've had it drop from 25% to like zero within a few minutes sometimes. I'm also considering wiping the whole phone and fresh installing Lollipop from scratch instead of sticking with the upgrade from KK that came through. I'm not sure if it's software or hardware related these problems. Any ideas or suggestions?
I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Well I guess that answers my question...
tjkrz said:
Well I guess that answers my question...
Click to expand...
Click to collapse
I've had a problem playing audio using Podcast Addict over bluetooth, but it's not similar to what you're describing. In my case, playback just pauses randomly for a second or two, then continues. This can happen after 1 minute of playback, or 20 minutes. I'm assuming at this point that my problem is with the app, android 6.0 is still very new and some apps may have problems (like camera apps flipping everything upside-down).
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Same here with Spotify... I find that I have to unplug and replug the headphones, hit pause, then play again. :/ Have you tried disabling Doze for your music player? It may have something to do with that, but I haven't experimented with it yet.
tjkrz said:
I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Click to expand...
Click to collapse
Yes I Had this problem. Mine did the exact same thing as yours. I rebooted the phone and it seemed to fix the problem. I can't tell if I would have had the problem again because I sent my phone back the next day for a replacement. My WiFi was terribly slow so they are sending me a new 5X.
I'm having the same problem when I use Google Music. I don't even have to turn the screen off. Did you have any luck figuring the problem out?
jurey said:
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Click to expand...
Click to collapse
Yes, I did deselect "Power button instantly locks". I'll try putting it back to the default to see what happens. I know this has nothing to do with the "Smart Lock" state, because it happens even when I'm away from home.
Otherwise, I've found nothing that solves the issue. It's very annoying. The good thing is it probably only happens 10% of the time when I turn off the display with audio playing.
Yeah it's happening every single time I play music. Driving me crazy
Having the same problem. Seems to only happen when I'm doing something that would trigger the motion sensors. So when walking, all audio gets muted within a few seconds of me starting to walk, then stays muted. However, if I pause the audio, after 10 seconds I hear a pop (like the sound of a speaker turning off or something similar) and audio is available again. Exact same thing happens when I'm biking. If I'm stopped, music will continue until I start biking again, pause music, ten seconds later pop, resume. Everything is fine until I stop again, then repeat.
This isn't a problem when I take the subway, or a bus.
It's not just music that's muted though, all notification noises and alarms are also muted. The phone thinks the volumes are all where they're set, but won't play anything either over headphones, bluetooth or the speaker.
A reboot has not fixed my issue. System logs haven't revealed anything. Since this doesn't seem to be a super widespread problem, I'll be RMA'ing this one and hoping it doesn't happen on my next.
I'm not the only one
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
Putting my phone away without turning off the screen seems to make this happen less. However, since this doesn't seem to be a super widespread problem, I've RMA'd my device. Not interested in starting out with a broken handset.
Been happening to me too - think since the MDB08L update. I just turned off Google Now 'Always On' and my podcast is playing fine (so far, lol). Not ideal because I do use OK Google, but continuous audio playback is way more important to me. Hopefully it'll be fixed soon. How can we report issues like this to Google?
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
Getting this too. Was out running earlier with headphones in, stopped playing randomly five or six times but found skipping track made it work again. At home, had it on loud speaker, got 5 seconds in but it froze, skipped track and got 3 seconds, skipped again and just got 1 second. Gave up after that..
But it works fine when connected to a bluetooth speaker or my car!
scgf said:
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
Click to expand...
Click to collapse
I tried this - switched off the "Always On" option. Went for a 40 min run tonight with music on through headphones and it didn't stop playing once.
Even now, got the phone playing through loudspeaker and it's having no problems!
Exact same issue here .
Audio playback stops but device still thinks its playing ie speaker icon on top bar. Sometimes stopping app and restarting helps other times no joy. I have also heard the short pop sound when it stops.
So far has happened in Youtube, google music and in some games. Also intermittent loss of text alert tones too.
Only sure fire way to reset is to restart phone.
I shall give the switching google now always on off trick see if this helps and report back (never use it anyway but still it shouldn't prevent audio)
Try a reboot
droidXish said:
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
Click to expand...
Click to collapse
I did more searching online and found enough other people are having a similar to think that there's something going on with the software. One post on a nexus 5 X subreddit had talked to Google support and went through a process of a safe mode boot as well as a reboot. I have not tried a safe mode boot but a reboot has resulted in the best playback experience I have had since owning this phone. No interruptions in audio for the last several hours . I'm on Verizon and have not received any updates as far as I'm aware. I am hoping that this will last.
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
Tank87 said:
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
Click to expand...
Click to collapse
After updating yesterday, I had it occur again this morning with video playback and the audio muting. So wouldn't be too hopeful, sadly...
While watching a video on YouTube, MX player or even while listening to music, the sound from the phone speaker keeps getting cut off. I'd have to then scrub back for the sound to come again. Sometimes even that doesn't help.
Am I the only one experiencing the problem? I didn't see this issue when I searched for it. A restart seems to temporarily fix it but it keeps cropping up. Phone is stock with locked bootloader
I too have this issue it is even present on notifications and ringtones. This issue was also present on my previous 5X which I exchanged due to other hardware issues. I too find a restart is the only temporary fix, problem always returns could be two minutes or two days. I have no issues with headphones or Bluetooth audio. This is beginning to really bug me.
I've also experienced this on a couple of occasions I've not been able to narrow it down so that I can replicate it. I get a couple of seconds of sound and then the speaker cuts out while the audio/video file continues to play.
I also had a related issue with headphones where, after a few seconds, it cut out and switched to the external speaker. This was even using the Google Music app which should have paused if it thought the headphones had been disconnected. That happened repeated until a restart but has never occurred again.
There are definitely some bugs crawling around in the 5X's audio handling it would seem.
Same issue for me. I visited Carphone Warehouse on Thursday and was told that it was a known hardware fault on modals with a serial number beginning 509 (which I had), so they exchanged the phone.
However, after only 2 days my replacement (510 serial number) has exactly the same issue.
I reached out to LG last weekend (as I can't really find anything on line) but no one has bothered to get back to me, so I think I'll just ask for a refund.
I have just noticed this on mine tonight. Is there any update on a solution?
Are you having the same issues described in THIS thread?
I am using my phone since the beginning of November and have not seen this issue.
I am using Youtube, Amazon Prime, MX Player to watch videos/movies. I also listen to music using Google's Music app - no issues. Could there be any apps that work in the background will kick it and mess with the app that is currently playing video/music?
Switch off Google now always listening.
I have discovered that the issue is caused by Google now always listening. Just switch off always listening and no more issues with audio playback.
I have this issue right now, which is temporarily solved by restarting the phone. It's strange because it's only been doing it for a few days - presumably since the most recent Google update.
james7dean said:
I have discovered that the issue is caused by Google now always listening. Just switch off always listening and no more issues with audio playback.
Click to expand...
Click to collapse
Quoted for emphasis. Issue appears to be with OK Google always listening.
Soon after I got my Pixel XL (about a month ago), I have been noticing that my phone would randomly pause my music. Looking at the Tasker log, it appears that the phone thinks the headphone was unplugged for a brief moment. Initially, I thought it's related to my headphone or something is wrong with the headphone jack. But after a longer period of observation, it appears that it may be location related. For example, if I have music playing when I am in the office, it always pauses if I walk about a block away from the office (the distance is not always the same though). It happens no matter which direction I go. I am wondering if it has anything to do with cell tower boundaries.
Anyone experiencing a similar problem?