I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Well I guess that answers my question...
tjkrz said:
Well I guess that answers my question...
Click to expand...
Click to collapse
I've had a problem playing audio using Podcast Addict over bluetooth, but it's not similar to what you're describing. In my case, playback just pauses randomly for a second or two, then continues. This can happen after 1 minute of playback, or 20 minutes. I'm assuming at this point that my problem is with the app, android 6.0 is still very new and some apps may have problems (like camera apps flipping everything upside-down).
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Same here with Spotify... I find that I have to unplug and replug the headphones, hit pause, then play again. :/ Have you tried disabling Doze for your music player? It may have something to do with that, but I haven't experimented with it yet.
tjkrz said:
I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Click to expand...
Click to collapse
Yes I Had this problem. Mine did the exact same thing as yours. I rebooted the phone and it seemed to fix the problem. I can't tell if I would have had the problem again because I sent my phone back the next day for a replacement. My WiFi was terribly slow so they are sending me a new 5X.
I'm having the same problem when I use Google Music. I don't even have to turn the screen off. Did you have any luck figuring the problem out?
jurey said:
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Click to expand...
Click to collapse
Yes, I did deselect "Power button instantly locks". I'll try putting it back to the default to see what happens. I know this has nothing to do with the "Smart Lock" state, because it happens even when I'm away from home.
Otherwise, I've found nothing that solves the issue. It's very annoying. The good thing is it probably only happens 10% of the time when I turn off the display with audio playing.
Yeah it's happening every single time I play music. Driving me crazy
Having the same problem. Seems to only happen when I'm doing something that would trigger the motion sensors. So when walking, all audio gets muted within a few seconds of me starting to walk, then stays muted. However, if I pause the audio, after 10 seconds I hear a pop (like the sound of a speaker turning off or something similar) and audio is available again. Exact same thing happens when I'm biking. If I'm stopped, music will continue until I start biking again, pause music, ten seconds later pop, resume. Everything is fine until I stop again, then repeat.
This isn't a problem when I take the subway, or a bus.
It's not just music that's muted though, all notification noises and alarms are also muted. The phone thinks the volumes are all where they're set, but won't play anything either over headphones, bluetooth or the speaker.
A reboot has not fixed my issue. System logs haven't revealed anything. Since this doesn't seem to be a super widespread problem, I'll be RMA'ing this one and hoping it doesn't happen on my next.
I'm not the only one
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
Putting my phone away without turning off the screen seems to make this happen less. However, since this doesn't seem to be a super widespread problem, I've RMA'd my device. Not interested in starting out with a broken handset.
Been happening to me too - think since the MDB08L update. I just turned off Google Now 'Always On' and my podcast is playing fine (so far, lol). Not ideal because I do use OK Google, but continuous audio playback is way more important to me. Hopefully it'll be fixed soon. How can we report issues like this to Google?
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
Getting this too. Was out running earlier with headphones in, stopped playing randomly five or six times but found skipping track made it work again. At home, had it on loud speaker, got 5 seconds in but it froze, skipped track and got 3 seconds, skipped again and just got 1 second. Gave up after that..
But it works fine when connected to a bluetooth speaker or my car!
scgf said:
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
Click to expand...
Click to collapse
I tried this - switched off the "Always On" option. Went for a 40 min run tonight with music on through headphones and it didn't stop playing once.
Even now, got the phone playing through loudspeaker and it's having no problems!
Exact same issue here .
Audio playback stops but device still thinks its playing ie speaker icon on top bar. Sometimes stopping app and restarting helps other times no joy. I have also heard the short pop sound when it stops.
So far has happened in Youtube, google music and in some games. Also intermittent loss of text alert tones too.
Only sure fire way to reset is to restart phone.
I shall give the switching google now always on off trick see if this helps and report back (never use it anyway but still it shouldn't prevent audio)
Try a reboot
droidXish said:
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
Click to expand...
Click to collapse
I did more searching online and found enough other people are having a similar to think that there's something going on with the software. One post on a nexus 5 X subreddit had talked to Google support and went through a process of a safe mode boot as well as a reboot. I have not tried a safe mode boot but a reboot has resulted in the best playback experience I have had since owning this phone. No interruptions in audio for the last several hours . I'm on Verizon and have not received any updates as far as I'm aware. I am hoping that this will last.
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
Tank87 said:
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
Click to expand...
Click to collapse
After updating yesterday, I had it occur again this morning with video playback and the audio muting. So wouldn't be too hopeful, sadly...
Related
Hi guys,
Got a really frustrating issue - my music pauses itself randomly. Seems to happen mostly after 10 mins of listening or so but has happened at other random times too.
This morning on the tube to work it paused as usual and when I went to the Google Music app I noticed it still looked as though it was playing - as in, the pause button was showing rather than the play one. But tapping it did nothing. Also noticed that the little headphones icon in the notification window had disappeared. It then reappeared and the app played as usual again. Doesn't tend to happen after the first pause.
Any ideas?
People mentioning it for other phones but no solutions
http://forum.xda-developers.com/showthread.php?t=1184246
Dr Doom said:
Hi guys,
Got a really frustrating issue - my music pauses itself randomly. Seems to happen mostly after 10 mins of listening or so but has happened at other random times too.
This morning on the tube to work it paused as usual and when I went to the Google Music app I noticed it still looked as though it was playing - as in, the pause button was showing rather than the play one. But tapping it did nothing. Also noticed that the little headphones icon in the notification window had disappeared. It then reappeared and the app played as usual again. Doesn't tend to happen after the first pause.
Any ideas?
People mentioning it for other phones but no solutions
http://forum.xda-developers.com/showthread.php?t=1184246
Click to expand...
Click to collapse
Man I had this issue on my GS2. Haven't experienced it on the Nexus yet.
When you're in the tube, try a journey with airplane mode on and see if it happens?
Could also be a problem with the jack.
Try HeadsetBlocker from Market. Some phones don't like (only) Headphones and think its a Headset with microfone. And sometimes they think you pushed a button on Headset and get confused (play, pause, forward, .......).
Had the same problem with my DHD and after installing and activating HeadsetBlocker everything was fine.
Sent from my Revolver powered Asus Transformer TF101 with Tapatalk
Cool thanks guys going to try a test with it on airplane mode first then give headset blocker a try.
Seems quite a widespread problem as reported here
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=63b467e49a9e64b9&hl=en
So going to remove the Listen app and give that a go too.
I tried using Winamp instead but as soon as I turn my screen off it runs like an absolute dog - stuttering all over the place. Nightmare.
Are you using standard headphones, a third party headset or the ones that came with it?
I was listening to music yesterday and today on the tube using my Ultimate Ears - which is a headset with one button and didn't have any problems at all.
Is anyone having problems with their bluetooth locking up? I am getting various issues that all seem to be related to the bluetooth. I routinely connect to a Jabra Cruiser Bluetooth speakerphone in my car and stream music, mostly Pandora but sometimes google music or other players.
This morning I turned on the speakerphone and immediately watchdog told me that bluetoothd and pandora services were both stuck at 40% each. I hadn't even launched pandora since the last reboot. Had to restart the phone.
Other times I will go to turn on the speakerphone and it will not connect. I try to turn bluetooth on and off. It shuts off fine but hangs turning on. Usually about 30 seconds later the entire phone becomes unresponsive and I have to restart it by holding power. Putting it in and out of flight mode does the same thing.
Still other times I will shut the speakerphone off or walk out of range and the bluetooth icon on the phone continues to show connected. Sound may or may not come out of the phone and the volume control says bluetooth audio. Again restarting bluetooth locks up the phone and requires a restart.
Lastly sometimes bluetoothd and/or pandora will randomly go haywire and hang with high CPU utilization.
Anybody else seeing any or all of these symptoms or have any ideas. I am rooted and have the 2.3.6 update. Pretty sure the problems were occuring before the update, not sure about before the root.
Thanks...
Yes I am having similar problems when using bluetooth to connect to my home based panasonic DECT phone system. A reboot of the phone does repair the issue. It seems to occur every 24-72 hours, if the phone is not rebooted. My blackberry connects via bluetooth to the same panasonic phone system without issue. I suppose it could be a problem between multiple bluetooth devices. I suspect it is a SW bug though, because a simple reboot has always resolved the problem for me.
Do you have pandora installed? I uninstalled it yesterday and haven't had the problem yet. Did plenty of streaming with Google Music.
One thing I forgot to add. When the device says that is connected and sending out audio over the bluetooth, such as music, but it is really not, I get a moment of audio out of the built in speakers before it turns off.
eddiert said:
Do you have pandora installed? I uninstalled it yesterday and haven't had the problem yet. Did plenty of streaming with Google Music.
One thing I forgot to add. When the device says that is connected and sending out audio over the bluetooth, such as music, but it is really not, I get a moment of audio out of the built in speakers before it turns off.
Click to expand...
Click to collapse
Yes....we do have pandora installed...and now that you mention it; I believe it is quite possible that we only have the problem when we run pandora after a reboot. Because for the past few days there has been no issue. And I believe during this time I have not been using pandora. If it is Pandora...hopefully a future pandora bug fix will repair the issue.
Since I uninstalled Pandora I have not had a single lockup in almost two weeks. I guess I'll message Pandora and see if they'll fix it.
Edit - Looks like they may have fixed it. Crossing fingers.
What's New
What's in this version:
The Search hard key now takes you to the Pandora station search screen
"Now Playing": next track information is shown much sooner
"Now Playing": album art is now always scaled correctly
Fix crash when toggling Bluetooth on/off
Fix display of genre station lists on Android 2.3.4 and above
Many low level bug fixes and stability enhancements fixing crashes and application hangs
First bug is the audio bug when listening to music and a call comes in music stops and music is set to resume after call and audio basically dies i have to unplug whatever is in either headphones or mp3 and play the Music then reconnect while playing it is so annoying
Second bug i encounter sometimes when i answer a call it sometimes auto ends call instantly
Third not really a bug but its difficult to take a screenshot with buttons and sometimes swiping the palm moves the page
Everybody post bugs within the phone here hopefully if it gets enough replies maybe Sprint/ Samsung will see this :0
Wifi bug in which the wifi comes back on even if turned off.. it comes on on its own..
Kalihiboy89 said:
Wifi bug in which the wifi comes back on even if turned off.. it comes on on its own..
Click to expand...
Click to collapse
actually thats a feature not a bug go into settings into network>more settings then uncheck sprint optimizer connection
Ha the beauty of the internet. Thought it was a bug too. I don't have any problems with the music coming back on.
I did have scenario where i used a charger and the screen would freeze. Then when I unplug the charger the screen would unfreeze.
Sent from my SPH-L710 using xda app-developers app
Happy to see this posted. I was riding my road bicycle today and use Map My Ride for my biking stats while listening to music.
Well I I just got my Sgs3 and was assuming everything would go fine on my ride. Nope, didn't happen after a few miles and songs into my ride my music stopped and all audio for that matter. When I was finally done I unplugged my headphones and couldn't even get sound to come through my external speakers either using the music player or Youtube.
Finally, I tried making a phone call and my ear speaker was ringing so I switched over to my external speaker which then started working. This in turn seemed to reset the problem.
I was freaking out cause I've only had the phone for 2 days. I did read over in Androidforums.com that people are having problems with sound going out particularly in phone calls and have had to have the mother board replaced. Many users seem to be international though so hopefully this isn't the case for us and our is software related.
Also I feel like my back button lags somewhat. Not sure if anyone else notices that.
Edit: Forgot the bug that when I press home button it doesn't always take me to my main home screen, it takes me to the next one over and I did check to make sure the main home screen I want is set in the Edit home screens option.
Sent from my SPH-L710 using Tapatalk 2
While watching a video on YouTube, MX player or even while listening to music, the sound from the phone speaker keeps getting cut off. I'd have to then scrub back for the sound to come again. Sometimes even that doesn't help.
Am I the only one experiencing the problem? I didn't see this issue when I searched for it. A restart seems to temporarily fix it but it keeps cropping up. Phone is stock with locked bootloader
I too have this issue it is even present on notifications and ringtones. This issue was also present on my previous 5X which I exchanged due to other hardware issues. I too find a restart is the only temporary fix, problem always returns could be two minutes or two days. I have no issues with headphones or Bluetooth audio. This is beginning to really bug me.
I've also experienced this on a couple of occasions I've not been able to narrow it down so that I can replicate it. I get a couple of seconds of sound and then the speaker cuts out while the audio/video file continues to play.
I also had a related issue with headphones where, after a few seconds, it cut out and switched to the external speaker. This was even using the Google Music app which should have paused if it thought the headphones had been disconnected. That happened repeated until a restart but has never occurred again.
There are definitely some bugs crawling around in the 5X's audio handling it would seem.
Same issue for me. I visited Carphone Warehouse on Thursday and was told that it was a known hardware fault on modals with a serial number beginning 509 (which I had), so they exchanged the phone.
However, after only 2 days my replacement (510 serial number) has exactly the same issue.
I reached out to LG last weekend (as I can't really find anything on line) but no one has bothered to get back to me, so I think I'll just ask for a refund.
I have just noticed this on mine tonight. Is there any update on a solution?
Are you having the same issues described in THIS thread?
I am using my phone since the beginning of November and have not seen this issue.
I am using Youtube, Amazon Prime, MX Player to watch videos/movies. I also listen to music using Google's Music app - no issues. Could there be any apps that work in the background will kick it and mess with the app that is currently playing video/music?
Switch off Google now always listening.
I have discovered that the issue is caused by Google now always listening. Just switch off always listening and no more issues with audio playback.
I have this issue right now, which is temporarily solved by restarting the phone. It's strange because it's only been doing it for a few days - presumably since the most recent Google update.
james7dean said:
I have discovered that the issue is caused by Google now always listening. Just switch off always listening and no more issues with audio playback.
Click to expand...
Click to collapse
Quoted for emphasis. Issue appears to be with OK Google always listening.
So not sure what exactly is the cause but one thing that sometimes will cause all audio to stop working is Google play music. Sometimes when I start playing music (device speakers, not Bluetooth or casted), the audio will stop working in a few seconds as if all volumes have been turned down but they're not. Music playback is still going. Verified that when this happens no other audio works as well.
In some cases the volume slider does nothing when adjusting (slider can be moved but no change in actual volume output level) and playback is still going and then audio is lost.
Playback control buttons in play music become unresponsive and eventual play music not responding message comes up. Closing app doesn't fix and still no audio in other apps or system. Restarting phone doesn't help either really. Only workaround I have found is to cast to Google home, play for a few seconds on there (which does work) and then disconnect and audio on device is functional again. Sometimes cast workaround works without reboot, otherwise the reboot is necessary.
Anyone dealing with this too? Things I should look into for suspect causes? Any help greatly appreciated.
Edit: now when audio stops on device, things become a bit more unresponsive throughout device and eventually the device restarts on own without the play music not responding message. Power off and restart options via power menu are unresponsive at this time too.
jasonftfw said:
So not sure what exactly is the cause but one thing that sometimes will cause all audio to stop working is Google play music. Sometimes when I start playing music (device speakers, not Bluetooth or casted), the audio will stop working in a few seconds as if all volumes have been turned down but they're not. Music playback is still going. Verified that when this happens no other audio works as well.
In some cases the volume slider does nothing when adjusting (slider can be moved but no change in actual volume output level) and playback is still going and then audio is lost.
Playback control buttons in play music become unresponsive and eventual play music not responding message comes up. Closing app doesn't fix and still no audio in other apps or system. Restarting phone doesn't help either really. Only workaround I have found is to cast to Google home, play for a few seconds on there (which does work) and then disconnect and audio on device is functional again. Sometimes cast workaround works without reboot, otherwise the reboot is necessary.
Anyone dealing with this too? Things I should look into for suspect causes? Any help greatly appreciated.
Edit: now when audio stops on device, things become a bit more unresponsive throughout device and eventually the device restarts on own without the play music not responding message. Power off and restart options via power menu are unresponsive at this time too.
Click to expand...
Click to collapse
Hi Jason, I have the same issue. When I play music, the upper speaker stops emmiting audio and the lower one suddenly lowers its volume (but the audio is at full volume in the UI). the problem is that is random and also affect the phone app. so if this happen and someone call me I cant hear it.
do you resolve it?
let me know,
thanks
fadudba said:
Hi Jason, I have the same issue. When I play music, the upper speaker stops emmiting audio and the lower one suddenly lowers its volume (but the audio is at full volume in the UI). the problem is that is random and also affect the phone app. so if this happen and someone call me I cant hear it.
do you resolve it?
let me know,
thanks
Click to expand...
Click to collapse
I tested in safe mode and verified it was not a hardware fault. I suspected it was something that happened when I was using substratum and applied a theme to Google play music. Factory reset was my only way to resolve.
Same issue here with my Pixel 2. I notice this behaviour after using a Bluetooth speaker, and disconnect from it. Sometime i lost Speaker and Microphone access to the phone. If i connect back to a bluetooth device, audio/mic in the bluetooth device work's fine.
I i reboot the phone, i regain access to speaker and MIC... until the next time i use a bluetooth speaker. I didn't notice this behaviour until last week. I have this pixel 2 phone for 2 month now.