[Q] ROM Help - T-Mobile, Samsung Galaxy SIII

Hi, I normally root my phone with Touchwiz ROMs. The last two I used was the one modeled after the Verizon one with multi window and Frost or Wicked, I don't remember the name of it. I had problems with both. Both roms caused speaker/radio issues from my end where I spoke on the phone and people could hardly hear me. After I unrooted my first S3, the problems persisted. I got a replacement S3, and that one had problems receiving phone calls half the time after the unroot on that device. My S3 got sent back to the manufacturer for a replacement. Is there a problem with me rooting or using the wrong roms? Or could I have had two defective devices in terms of hardware? Software resets didn't solve this issue btw. I just want to know if rooting my 3rd S3 will be wise or not?

nviz22 said:
Hi, I normally root my phone with Touchwiz ROMs. The last two I used was the one modeled after the Verizon one with multi window and Frost or Wicked, I don't remember the name of it. I had problems with both. Both roms caused speaker/radio issues from my end where I spoke on the phone and people could hardly hear me. After I unrooted my first S3, the problems persisted. I got a replacement S3, and that one had problems receiving phone calls half the time after the unroot on that device. My S3 got sent back to the manufacturer for a replacement. Is there a problem with me rooting or using the wrong roms? Or could I have had two defective devices in terms of hardware? Software resets didn't solve this issue btw. I just want to know if rooting my 3rd S3 will be wise or not?
Click to expand...
Click to collapse
Sounds like a hardware issue, because unrooting is done with a stock .tar file with ODIN that flush your S3 and fully restore it. Or... the ROM itselft endomaged your S3 ( like the CPU that been overclocked will be one day damaged). But it's about the speaker and radio that is wierd. Odin it and reset the flash counter, ask a new one (say that it reboot severals time in a day, they will thing that you have a Sudden Death S3 tik toking to his death.)
Lets us know what have you done

kruse1944 said:
Sounds like a hardware issue, because unrooting is done with a stock .tar file with ODIN that flush your S3 and fully restore it. Or... the ROM itselft endomaged your S3 ( like the CPU that been overclocked will be one day damaged). But it's about the speaker and radio that is wierd. Odin it and reset the flash counter, ask a new one (say that it reboot severals time in a day, they will thing that you have a Sudden Death S3 tik toking to his death.)
Lets us know what have you done
Click to expand...
Click to collapse
Yep, I already did that thanks. I sent it in last week. Got there on the 8th of March. T-Mobile hasn't sent it back yet. They said it was still processing. I told them to speed it up and they did a "handset" research form and they said they couldn't find it. I gave the a tracking # and said there is my proof. They said they will email me or call me on Monday with regards to my specific case. They might overnight me one by Tuesday. I have had too many problems trying to get a replacement S3. I have the 16 GB Pebble Blue one and that was discontinued 2 months ago. They have the Titanium Grey one, so I told them to send me either a 32 GB Pebble Blue one (not discontinued), a 16 GB White, or 16 GB Titanium Grey. They said that would be up to warehouse I sent it to. So only time will tell. I hope I get a White S3 though. It looks the best. I really think I will end up with a Blue one regardless because companies are picky with people getting color changes ex post purchase. I just don't want to give up the ability to root at all because it is the best way to get the latest updates because devs have the ability to write the source code, which I don't have. I absolutely hate coding because of my experiences with C++.

nviz22 said:
Yep, I already did that thanks. I sent it in last week. Got there on the 8th of March. T-Mobile hasn't sent it back yet. They said it was still processing. I told them to speed it up and they did a "handset" research form and they said they couldn't find it. I gave the a tracking # and said there is my proof. They said they will email me or call me on Monday with regards to my specific case. They might overnight me one by Tuesday. I have had too many problems trying to get a replacement S3. I have the 16 GB Pebble Blue one and that was discontinued 2 months ago. They have the Titanium Grey one, so I told them to send me either a 32 GB Pebble Blue one (not discontinued), a 16 GB White, or 16 GB Titanium Grey. They said that would be up to warehouse I sent it to. So only time will tell. I hope I get a White S3 though. It looks the best. I really think I will end up with a Blue one regardless because companies are picky with people getting color changes ex post purchase. I just don't want to give up the ability to root at all because it is the best way to get the latest updates because devs have the ability to write the source code, which I don't have. I absolutely hate coding because of my experiences with C++.
Click to expand...
Click to collapse
I've never heard of T-Mobile making you send in your phone first..? Their warranty process includes sending you out a new (refurb) phone, then you sending the defective one back with the included box.
Sent from my SGH-T999 using Tapatalk 2

Towle said:
I've never heard of T-Mobile making you send in your phone first..? Their warranty process includes sending you out a new (refurb) phone, then you sending the defective one back with the included box.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
I said I sent it in already last week. I sent first, they will send another one to me.

Related

[Q] Getting rid of my dINC, should i get an X or a Fascinate

I've had nothing but bad experiences with every HTC phone i've ever had. From the Touch Pro, to the TP2, to the incredible.
I sent my old INC in and got a new one because it would boot loop for no apparant reason, the only thing i could think of is the 2150maH battery but tried with the stock battery and same thing.
So the first replacement phone i never received because somehow fedex got the shipping address fine, except the wrong city and zip code and they said verizon would have to call and have it changed, which they did, but it never got delivered and returned to sender. so they sent me a 2nd replacement. I got that one. Activated it yesterday morning, and not 4 hours into it, its boot looping again. I've had to factory reset 3 times and activate it twice (not counting the initial activation)
ugh
User error? Ive had all 3, the dinc is the best overall. did you root it and install custom roms?
Refurb?
Was the replacement (or original) DInc refurbished? I've heard nothing good about refurbs.
Are you using an SD card from another device in the DInc? An old SD card?
Is the SD card full or nearly so?
Rooting w/ UnrEVOked?
The 2 DInc's in our family have none of the issues you listed, we have one each of the AMOLED and SLCD. Both have been extensively modified - ROMs, kernels, PRL's, etc etc. Both run the 2150 battery from VZW. Is your 2150 from elsewhere?
Subjective Opinion:
FWIW, the DX is severely limited in what can be modified since it's not fully rooted. Compared to the DInc, essentially all you can really do on the DX is theme variants of the stock ROM. Then there is the small, and seemingly dis-interested group of devs. There just aren't as many devs because there is so little you can actually truly develop for the device.
IDK anything about the Samsung, but a quick look @ the Fascinate forum here on XDA..... the number of ROMs or mods isn't anywhere near what there are for the DInc.
To be fair, the DInc community has the benefit of time and has a strong bench of interested developers, but browsing the Fascinate forum doesn't look so interesting as the DInc forum.
So, it really depends on what you want to do w/ your device - if you want to be able to modify it six ways from Sunday, it's the DInc, no question.
DX, not so much.
Fascinate - meh.
that's my $0.02
I had both the TP1 & TP2, used mightymike (from ppcgeeks) roms on both of them and the phones were amazing. The Inc is the best phone I have ever owned. I too am going to have to go with user error.
Are you stock or rooted? If you are rooted what have you installed? What kernel are you using? What type of screen is the refurb?
If you don't care to try and fix it, and you must have a different phone now, I would go with the Samsung. The DX is horrible, screen looks like crap, not fully rooted, etc... The Samsung is a bit better, but I don't think it is anywhere near as good as the Inc.
Verizon has a batch of crap Incs that they got back in as warranty phones and instead of actually fixing the problem (bootloop) they factory reset the damn things and set them back out broken. Its just a big cycle, it took me 3 Incs in a week to get one that actually worked. They offered the X and honestly I probably would've taken that over the Fascinate, neither phone has the developer support that the Inc has, and at least the X will be supported by the manufacture.
Wait a couple weeks and get the Thunderbolt. Just don't mess up your phone again and you won't have to bug Verizon for a replacement.
Agreed
I am on DINC 3 myself. The 'bad batch' would be the first batch of DINC's as they shipped with a faulty hardware radio. They would struggle so hard to get a signal, that the phone would superheat, and bootloop. That happened to my DINC 1.
DINC 2 shipped to me with an already blown speaker (I guess running 30 seconds of electronic diagnostics before shipping out a returned phone, doesn't test for that).
I have had DINC 3 since August, and while I think I may have a small power issue, it is fine.
I would not get the X. My wife has the Droid 2 and I just can't stand MotoBlur. Combine that with the relative difficulty of getting a custom ROM on the 2/X (you have to use a few market solutions to force one on), and you may as well pass on Motorola products.
I'll just tell you that I've had nothing but problems with my Droid 1 and 2. I went through 7 (I lost count) before they sent me the Droid 2. I had two replacements for the Droid 2 before they sent me the Incredible. My 3rd incredible is on the way tomorrow. In general I've had terrible luck with refurbs. The quality control is non existent. But if I had to give you advise on the X over the Samsung I would go with Samsung. Knowing how many problems I've had with Motorola phones I'd hesitate to ever own one again.
I got a refurb in November. AMOLED and works perfectly. My fault I needed to get it replaced, too.
Jes7er said:
I got a refurb in November. AMOLED and works perfectly. My fault I needed to get it replaced, too.
Click to expand...
Click to collapse
I hope I have your luck then. I don't care about the whole AMOLED vs LED deal. I just want a freakin phone that works correctly.
At first the fascinate was an okay phone and slow on developement and me being use to my d1 development amount got frustrated by the lack of it. Now however, I have to say with froyo being here and other ROMs at around 80% done with more on their way I'm beginning to love this phone like I should have in the first place. You honestly can't beat the internals on this phone right now with anything on the market and I highly recommended it over the DX due to the locked bootloader (and let's not even get into the screen/camera differences)
As always remember that any kind of post on here (including mine) is subject to bias and you should really just get the one that suits your needs best if you really want to even leave the dinc. Just my 2cents.
Sent from my SCH-I500 using XDA App
if you constantly like to flash things, i would not recommend either, but just stick with the incredible and wait for something else.
I would wait as well. I've not had a lot of confidence in moto phones since my pos Moto Q (which I stall have and works if anyone wants to buy that junk lol). I've also seen the fascinate from a coworker, and while the screen looks nice, the rest doesn't seem to impress me.
Get yourself a free flip, cancel the data plan and wait a month or 3, take the money you saved from no data plan and get some newer nicer phone than all the rest of us on aa 1 year contract. Or get another Dinc, find someone on CL or something that wants to trade you for a samsung and a couple of bucks and swap or something.
A buddy of mine hates his Droid x. Don't know anything about the others
Sent from my ADR6300 using XDA App
Don't get either.
X sucks
Fascinate sucks and buggy and not well supported. Get the thunderbolt or wait for the LG or MOTO dual core phones. There might even be a dInc 2 coming soon.
trillonometry said:
User error? Ive had all 3, the dinc is the best overall. did you root it and install custom roms?
Click to expand...
Click to collapse
The first one I did, but it happened while stock as well as rooted, with any kernel/rom combination i tried.
the refurb i got was jewed out of the box. I highly doubt its user error as I didnt even do anything outside of activate it and add my google account before it started
smtom said:
Was the replacement (or original) DInc refurbished? I've heard nothing good about refurbs.
Are you using an SD card from another device in the DInc? An old SD card?
Is the SD card full or nearly so?
Click to expand...
Click to collapse
Yes, it was a refurb. thats all they will give me.
I've tried a number of SD's and even bought a brand new one. no change
g00s3y said:
I had both the TP1 & TP2, used mightymike (from ppcgeeks) roms on both of them and the phones were amazing. The Inc is the best phone I have ever owned. I too am going to have to go with user error.
Are you stock or rooted? If you are rooted what have you installed? What kernel are you using? What type of screen is the refurb?
If you don't care to try and fix it, and you must have a different phone now, I would go with the Samsung. The DX is horrible, screen looks like crap, not fully rooted, etc... The Samsung is a bit better, but I don't think it is anywhere near as good as the Inc.
Click to expand...
Click to collapse
See above, but there is absolutely zero way this is a user error and so many people are having problems. there is literally a 20 page topic on the VZW forums of people having this issue who are on their 7th and 8th dINCs
jdmba said:
I am on DINC 3 myself. The 'bad batch' would be the first batch of DINC's as they shipped with a faulty hardware radio. They would struggle so hard to get a signal, that the phone would superheat, and bootloop. That happened to my DINC 1.
DINC 2 shipped to me with an already blown speaker (I guess running 30 seconds of electronic diagnostics before shipping out a returned phone, doesn't test for that).
I have had DINC 3 since August, and while I think I may have a small power issue, it is fine.
I would not get the X. My wife has the Droid 2 and I just can't stand MotoBlur. Combine that with the relative difficulty of getting a custom ROM on the 2/X (you have to use a few market solutions to force one on), and you may as well pass on Motorola products.
Click to expand...
Click to collapse
Yea mine was pre-ordered so it would definitely have been from the first batch
bomber889 said:
if you constantly like to flash things, i would not recommend either, but just stick with the incredible and wait for something else.
Click to expand...
Click to collapse
this phone is literally unusable. hopefully number 3 (4 actually, though i never received 2 to know if it would work) will be better.
xmilkmanx said:
The first one I did, but it happened while stock as well as rooted, with any kernel/rom combination i tried.
the refurb i got was jewed out of the box. I highly doubt its user error as I didnt even do anything outside of activate it and add my google account before it started
Yes, it was a refurb. thats all they will give me.
I've tried a number of SD's and even bought a brand new one. no change
See above, but there is absolutely zero way this is a user error and so many people are having problems. there is literally a 20 page topic on the VZW forums of people having this issue who are on their 7th and 8th dINCs
Yea mine was pre-ordered so it would definitely have been from the first batch
this phone is literally unusable. hopefully number 3 (4 actually, though i never received 2 to know if it would work) will be better.
Click to expand...
Click to collapse
Good luck man, I know how your feeling.
the refurb i got was jewed out of the box.
Wtf does that mean?
hexon said:
I'll just tell you that I've had nothing but problems with my Droid 1 and 2. I went through 7 (I lost count) before they sent me the Droid 2. I had two replacements for the Droid 2 before they sent me the Incredible. My 3rd incredible is on the way tomorrow. In general I've had terrible luck with refurbs. The quality control is non existent. But if I had to give you advise on the X over the Samsung I would go with Samsung. Knowing how many problems I've had with Motorola phones I'd hesitate to ever own one again.
Click to expand...
Click to collapse
Hmmm what's the common denominator here? 12 phones total over 3 models?
midnight assassin said:
the refurb i got was jewed out of the box.
Should watch what you say a little closer. No offense, I'm not anyone's dad, but that's crossing the line.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse

VZW tech support

I have been dealing with verizon tech support on my phone a ton lately. Can they tell over the cell signal if the phone is son/soff or rooted/unrooted. I'd like to be son and 7.01 radio but incrom is tons better than unrooted
Sent from my ADR6300 using XDA Premium App
That I know of they can't, what problems are you dealing with on your phone that you need to call them? the reason I ask is because they might be rom specific problems
Well, since new on any extended network areas, data and incoming calls are fine. Calling out I get a prerecorded message saying Please reenter the 10 digit number you are trying to dial, do not hit send. Sometimes that work maybe 50/50. They warrantied the phone about 2 weeks ago, same thing. Last night on the phone they offered me a $100 trade in credit on my inc for any recertified phone.... but its droidx, droid pro, or samsung fascinate. I'm not impressed with any of em. Been tons of roms and the 7.28, 9.01. and 11.XX radio, all the same. Verizon TS from a payphone last night couldn't even see my phone on the network, but they swear theres nothing wrong. i was temptedn, but root the dtock rom so I can switch back and forth as needed.
Sorry to hear, I hope everything works out great. I guess to see if their suggestions work maybe you can try returning your phone back to stock, I don't think it would hurt.
I hope it does too, but this has been ongoing since we got the incredibles when they first came out... VERY frustrating
wow, i really wonder how much their tech department really knows, seems like they have many problems they can not figure out. my wife and i just got two dinc's through verizon about 3 months ago, mine is fine and have had zero issues, but my wife's is a whole different story.
notice hers would stop getting text and phone calls a few times a day. we would be in the middle of a conversation(text that is) and she would just stop receiving my texts, i would still get hers, and i would try and call and it would ring normally on my end and go to her voice mail. She would not be getting anything on her end, until sometime later they would all flood in at once.
well this was happening almost from day one, her phone was stock, then i rooted it and tried different roms and kernels and still same issue. well i have called verizon and talked to techs on at least 5 different occasions, and they have completely replaced her phone with a newer Dinc, yet same problem persist! it is in my opinion that the problem would have to be on their end of it,since two phones in a row are doing this, and mine on the same account in the same area does not do it. i am getting ready to call again today when my wife gets home from work, oh yea it sunday not sure if they in so maybe tomorrow. but this is ridiculousness, they just keep having me go through settings and resetting phone to factory and all that, i just can not see it being the phone at this point, but they are convinced it is.
Tech support level 2 has the network team looking at my call log. They are supposed to call me Mon. evening to let me know the results. They also offered me a hundred dollar credit on any recertified phone. I'm just not impressed with any of those phones.
Sent from my ADR6300 using XDA Premium App
Ok, sort of decided to try a different phone. Any opinions of droid x, the fascinate, about any non htc phones would be nice. Leaning towards the X since it seems to have a huge dev base here also.
Sent from my ADR6300 using XDA Premium App
The moto phones have locked bootloaders meaning limited customization if that's an issue for you.
tony5104 said:
I have been dealing with verizon tech support on my phone a ton lately. Can they tell over the cell signal if the phone is son/soff or rooted/unrooted. I'd like to be son and 7.01 radio but incrom is tons better than unrooted
Sent from my ADR6300 using XDA Premium App
Click to expand...
Click to collapse
Having "friends" that work for VZW, I really don't think 1st level support can look and see if you are rooted or not. I do, however, think that level "3" and up support can tell. I know they have the means in place to start monitoring what phones receive updates and what phones do not update. I also don't think they are going to worry about the DIncs, but they may focus more of the newer 4G phones that have been rooted.
OK, verizon is insane. They are under the impression I'm trading in my inc under their advice for 100 bux towards another model phone at full retail price. That is SO not happening. I did find this thread http://www.howardforums.com/showthr...ne-can-help-me-reprogram-a-flashed-Incredible
last night. If that information is correct for the settings I think thats at least part of my issues. Can anyone confirm those are correct? My wife is about 800 miles from me with her inc for me to just look and see. US Cellular is sounding more and more inviting this week.
Talked to a person at home last night on craigslist. Wants to swap his 6 week old droid X for my incredible. Verizon didn't care but said it wouldn't be insurable. Assurion said sure no problem. I love consistently wrong answers
Sent from my ADR6300 using XDA Premium App
And has anybody here had experience swapping? Besides phone condition and bad ESN anything to be on the lookout for?
Sent from my ADR6300 using XDA Premium App
I bought my Incredible used, then sold my D2. Motorola build quality is good but I had their UI and locked bootloaders. As far as I know, when you get a used phone, you don't get the manufacturer's warranty but you should be able to insure it. Condition and ESN/MEID are the main things to look out for.
tony5104 said:
And has anybody here had experience swapping? Besides phone condition and bad ESN anything to be on the lookout for?
Sent from my ADR6300 using XDA Premium App
Click to expand...
Click to collapse
Have traded before without issue. Good luck!!
Talked to Verizon to make sure it was acceptable with them. Now they tell me if the trouble tickets are not cleared and the problem fixed by next Friday their policy is to replace my incredible with a similar value model. Some 2 week ticket policy nonsense. I really wish they could make up their collective minds. Person I'm swapping with did not mind waiting till next weekend, especially since if verizon tech support does not come through, I'll take the inc to the local stroe, swap it for a cpo one, then swap that for the droid X. I still have ZERO confidence its going to affect my problem is the sad part
well finaly my wifes phone is fixed, she is now receiving text all the time and on time.
here is the kicker, several tech support calls ago i asked the tech if changing phone mumber might work, considering they had already replace phone and problem did not go away, and i figured if it was account settings then it should effect my phone as well. so finaly i talked my wife into changing phone number, kinda of last resorte for her, well finaly she listened to me and it has almost been a week and no missed calls or texts, before it was happening seveal times a day,very very anoying!! but it is all good now.

VZW GNex. Will getting a replacement fix this?

So I'm one of the unfortunate users that has the stupid mic muting issue. I've just been dealing with it and waiting to see if a update from vzw ends up fixing it. Well, it's been five months and still no update. I rooted my phone immediately after the first time I ran into the problem. I'm on the 4.0.4 radio now and it's still there.
So has anybody had luck switching out devices? It sucks because my screen is beautiful and the call muting issue is the only one I have. Should I go through the hassle of getting a replacement?
Edit* crap, can a mod move this to q/a.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
I've never had this issue on my LTE GNex. I don't believe its a common issue. I would definitely get it replaced.
what exactly happens that mutes it, and for how long? does it happen when you are not holding the phone?
reason i ask, is the microphone is a tiny hole on the bottom of the phone, and if you hold the phone like many do, with a finger underneath, even slightly blocking this hole will completely mute the microphone out.
cancerouspete said:
what exactly happens that mutes it, and for how long? does it happen when you are not holding the phone?
reason i ask, is the microphone is a tiny hole on the bottom of the phone, and if you hold the phone like many do, with a finger underneath, even slightly blocking this hole will completely mute the microphone out.
Click to expand...
Click to collapse
To all Verizon Galaxy Nexus users who have no idea what issue we are talking about, read the following:
http://code.google.com/p/android/issues/detail?id=24019
It basically happens on full signal (with LTE and/or CDMA turned off and on), stationary or moving, under bluetooth + speaker + ear piece while physically holding the phone or not, makes our voice turn into a choppy robotic sound and we can hear them but the other party can't hear me.
Only resolution to this problem is hang up and call again.
There is a huge variation among devices, some has this issue as soon as 5 seconds into a phone call, some have it well into 15 mins or even 40 mins into a call. Some happens basically on every other call, some happens once in a bluemoon.
Yes, we've all tried every single ROMs and radios. And yes, we are not holding it wrong to cover our mic with our finger tips.
And yes, it is not user error because it happened to all 2 new gnex and 2 refurbished replacements STOCK without any apps on it. I got mine to happened on pretty much the entire state of california (I travel very frequently from SoCal to NorCal)
The only reason a few might not face this issue is simply because 1) either they picked the cream of the crop out of all these affected devices 2) not using the GNex as a phone as much as some of us do.
I simply do not use GNex for business purposes...
To OP, getting a replacement might help a little but no promises.
Man I'd have replaced it long ago. I would imagine it's hardware related or they would've pushed an OTA to fix it. I read somewhere that Verizon stated an update would be sent out that would fix it, but I'm not buying it.
Sent from my Galaxy Nexus using Tapatalk 2
Yeah I'm just scared to swap it out and receive one with a ****ty screen. Plus I have a invisible shield on here. And there's no guarantee it will be resolved. Has anyone had any luck with swapping them out? I really don't want to switch to a different phone. I've waited for a nexus device to hit verizon for so long.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
Ya know, honestly, I'm not all that impressed with the phone. I've only had it a couple weeks, but it doesn't do anything better than the Epic 4G Touch that I came from. The E4GT was awesome, the Sprint network, not so much. The camera and battery life were just so much better and I'm struggling with that.
Sent from my Galaxy Nexus using Tapatalk 2
bangdrum said:
Edit* crap, can a mod move this to q/a.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
Gotcha Bro
FNM
I just got off the phone with VZW about this very issue. They said they have a release tentatively scheduled for May, but "tentatively" could end up being August. It's a known issue so, there's no workaround for it and getting a replacement probably won't help.
The only thing they could possibly offer is switching to another device altogether. Spec-wise, the Galaxy Nexus is at the top for me so I don't want another phone. (frustration)
Alas, depending on what's important to you, you may just be better off waiting for the update. :-(
blackdiamond01 said:
I just got off the phone with VZW about this very issue. They said they have a release tentatively scheduled for May, but "tentatively" could end up being August. It's a known issue so, there's no workaround for it and getting a replacement probably won't help.
The only thing they could possibly offer is switching to another device altogether. Spec-wise, the Galaxy Nexus is at the top for me so I don't want another phone. (frustration)
Alas, depending on what's important to you, you may just be better off waiting for the update. :-(
Click to expand...
Click to collapse
This is why I'm glad I asked. I don't want to bother with getting a refurbished phone for nothing.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
I know it's kind of a old thread but wanted to update my experiences.
I am on my second replacement now and I'm sticking with it. I've had the issue maybe 3 times in the month I've had it. My first replacement had a terrible screen, crappy signal, and the muting issue happened just as frequently as before if not more.
I'm assuming this will never be spoken of by Samsung since we've already had the phone almost a year with no acknowledgement. I just hope the next nexus is a different manufacturer (HTC especially) since every Samsung phone I've had has had issues with the actual phone part. My first being the fascinate and now this. Especially since if I want to upgrade from now on ill end up paying full price.
Sent from my Nexus 7 using Tapatalk 2
bangdrum said:
I know it's kind of a old thread but wanted to update my experiences.
I am on my second replacement now and I'm sticking with it. I've had the issue maybe 3 times in the month I've had it. My first replacement had a terrible screen, crappy signal, and the muting issue happened just as frequently as before if not more.
I'm assuming this will never be spoken of by Samsung since we've already had the phone almost a year with no acknowledgement. I just hope the next nexus is a different manufacturer (HTC especially) since every Samsung phone I've had has had issues with the actual phone part. My first being the fascinate and now this. Especially since if I want to upgrade from now on ill end up paying full price.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I have had the same problem.
I've gone through 2 replacements and still the same issues have occurred. The update that was supposed to fix this was released in May and it fixed nothing. I called Verizon several times asking what will be done about this. Their answer is that another update will fix this. I frankly don't believe it.
Verizon also told me that Samsung is aware and they're "actively" working on a fix.
Being that I use this phone to make business calls, I can't have a phone that I can't depend on. Their answer: We can give you the RAZR. Not the RAZR Maxx - the RAZR.
I said that won't work because the RAZR doesn't compare to my phone as far as specs go. It's worth 200 less than my phone on their website.
The only phone that compares to mine is the Galaxy S3. Not to mention, I flat-out don't like the RAZR (or the RAZR Maxx). They said they couldn't give me the S3 because the phone was just released.
So, in short, I'm VERY upset with Verizon, because I don't feel like I'm being treated fairly. I'm willing to wait for this so called fix they will push out since my warranty is until December and they claim they'll get it right this time. But if this doesn't work....well, I feel sorry for whichever Customer Rep catches my evil side lol.
Yeah they are gonna get an earful tomorrow when I call. I've had the phone maybe 18 days and it didn't start this until day 11 and ever since its been non stop. I don't think any of us should suffer through calling 10-15 times per 30 minute conversation.
Sent from my Galaxy Nexus using xda premium
donnieseech said:
Yeah they are gonna get an earful tomorrow when I call. I've had the phone maybe 18 days and it didn't start this until day 11 and ever since its been non stop. I don't think any of us should suffer through calling 10-15 times per 30 minute conversation.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Good luck with that. I'd be interested to know how that works out for ya. Hopefully you'll get a decent answer.
blackdiamond01 said:
I have had the same problem.
I've gone through 2 replacements and still the same issues have occurred. The update that was supposed to fix this was released in May and it fixed nothing. I called Verizon several times asking what will be done about this. Their answer is that another update will fix this. I frankly don't believe it.
Verizon also told me that Samsung is aware and they're "actively" working on a fix.
Being that I use this phone to make business calls, I can't have a phone that I can't depend on. Their answer: We can give you the RAZR. Not the RAZR Maxx - the RAZR.
I said that won't work because the RAZR doesn't compare to my phone as far as specs go. It's worth 200 less than my phone on their website.
The only phone that compares to mine is the Galaxy S3. Not to mention, I flat-out don't like the RAZR (or the RAZR Maxx). They said they couldn't give me the S3 because the phone was just released.
So, in short, I'm VERY upset with Verizon, because I don't feel like I'm being treated fairly. I'm willing to wait for this so called fix they will push out since my warranty is until December and they claim they'll get it right this time. But if this doesn't work....well, I feel sorry for whichever Customer Rep catches my evil side lol.
Click to expand...
Click to collapse
Exact same story they told me. I'm in my 5th device. 1st one camera broke completely and signal issues. 2nd one screen had a nasty yellow tint on half the screen. 3rd one had the worst screen I had ever seen. I wish I would have taken pictures to show. 4th one was great till the ear speaker completely went out and the speaker broke. 5th one that I currently have has a beautiful screen with no issues so far.
Sent from my Galaxy Nexus using xda premium

[Q] Anyone else getting random resets on thier S3?

Been getting these ever since the phone was new...a lot like the E4GT did when the 4G was turned on running custom ROMs? It does this just enough to be anoying, not enough to take it in and complain...yet!
I'm rooted and stock ROM, but it did it on blazer ROM too. Also did it completely stock - no root! Back then with the shortages of phones I thought I'd wait to do something and hope maybe a software update might come in to save the day? lol
I guess it does it about once/day on average. Anyone else getting this?
Never happened to me thankfully in about 2 months of owning the phone.
This happened to mine as well... I guess its a TWiz glitch because it has not happened since I switched to CM10. Try an AOSP ROM and see if it helps. I used to get daily reboots just like you.
Sent from my Nexus 7 using xda app-developers app
I have had this phone for about 2 months now, runned a couple of custom roms, and I've never seen that.
ok, I guess I'll take it in to sprint store and see what they say...If they're feeling generous maybe they'll just replace it?
Well, I spent some time with a Sprint Technician last week trying to fix this "reseting" problem. The gal told me she'd call on Saturday to see if the phone had reset at all ...in other words to see if what she had done fixed my problem? Well she never called me back!!! So I phoned Sprint on Monday and told them it had reset twice on me in the time period
So, the gal I talked with created an "E-Ticket"? Then told me to take the phone to my local store and let them determine what to do next...My question is this:
I'm rooted and running stock right now (LI3) Both Modem and ROM.
Should I do a restore to stock before I go in?
Will they be able to tell that I was rooted?
Will they care?
Or should I just take the phone in like it is and be above board with them the whole way?
They prolly won't believe me when I tell them the phone did this when it was bran new un-rooted
Anyone?
This is probably not the response for which you are looking, but I have zero problems of any kind. I have been running the LIG leak since the day that it became available. I wish that I had some insight for you or could be of help.

[Q] GPS not working, never did.. Now what?!?!

Didn't want this to be my first post, but whats up.. Just coming from a Verizon Droid X , I love this phone EXCEPT the fact that the GPS just doesn't work.. I didn't even notice until after I flashed CM10 the first day. It find's 20+ satellites with the GPS status app, it just NEVER locks on to any of them and in Maps my phone thinks I am in N.C. when i'm in NYC.. I tried flashing other ROMS, I tried different kernels, I tried flashing a GPS fix through CWM I found here on XDA, I even tried flashing back to the stock OTA and kernel via Odin.. I've tried everything and still NOTHING!!! I bought the phone new in the box from a dude on Craigslist so I can't exactly take it to AT&T since I have no warranty and I am using Straight Talk (which kinda sux btw)... Not really sure what to do, i'm usually good at troubleshooting but i'm stuck.. Any advice would be super welcome!! Thanks.. I feel like such a n00b hahaha!!!
Just call samsung . They'll take care of you
Sent from my SGH-I747 using xda app-developers app
I would have to agree, if the GPS radios aren't working on stock it sounds like you have a bum device. If the problem is that severe it shouldn't be any problem to reproduce at the store where you purchased to device to have it replaced under warranty.
Yupp, thanks guys.. I think i'm gonna take it back to an AT&T store and see what they can do for me.. Only thing is I tripped the flash counter, its on 2 right now. I understand Triangle Away app takes care of that which I downloaded, but I don't know if I need to be rooted to run that app. I'm back to full stock unrooted right now.. Does anyone know??
As i have never used the app I can't say for sure that it requires root, although i do suspect it would. Certainly its worth the extra 15 minutes or so to root the device, triangle away, and then flash back to stock if it is going to cost you a warranty claim on an obvious hardware defect that is no fault of your own :good:.
Awesome.. Well I reverted back to stock and derooted. I then take it to an AT&T service center to replace, but they tell me they can't because I don't have an AT&T number.. I'm using Straight Talk but it runs on AT&T networks, whats the difference. It was payed for full price 3 weeks before at an AT&T store!!! Bunch of jerks.. Guess i'm stuck calling Samsung themselves, lets see where this one goes..
btw, they say that yes it has defective hardware.. Awesome I got the broken one!!! Just my luck...
Orsteezy said:
Awesome.. Well I reverted back to stock and derooted. I then take it to an AT&T service center to replace, but they tell me they can't because I don't have an AT&T number.. I'm using Straight Talk but it runs on AT&T networks, whats the difference. It was payed for full price 3 weeks before at an AT&T store!!! Bunch of jerks.. Guess i'm stuck calling Samsung themselves, lets see where this one goes..
btw, they say that yes it has defective hardware.. Awesome I got the broken one!!! Just my luck...
Click to expand...
Click to collapse
I didnt notice the part about craigslist the first time i read your post, ouch...that sucks man. I'm not sure how the manufacturer warranty works with multiple owners, but the hardware is covered for a year through them...maybe leave out the part about craigslist hey.
dntesinfrno said:
I didnt notice the part about craigslist the first time i read your post, ouch...that sucks man. I'm not sure how the manufacturer warranty works with multiple owners, but the hardware is covered for a year through them...maybe leave out the part about craigslist hey.
Click to expand...
Click to collapse
Haha yea I'm definitely leaving the part out about craigslist. I'm just gonna say my friend bought it for me as a gift.. I'm sure there'll be no problem concerning warranty, its a brand new phone for christ' sake!! Funny, my phone now thinks i'm in Florida.. Hilarious
Good luck with that, hows the weather down there this time of year?

Categories

Resources