Develop Bugs

Desire HD Limited Service problem?

I was just playing around with my rooted/ARHD .11 phone, was replacing bootanimations one after the other. and then i notice after a reboot that ive gone limited service. what couldve cause this? any ideas? ive already tried. reflashin the rom g,reflashing radio,ejecting my sim, pulling the battery out..but to no avail. still limited service.whenever i tried changing the network mode.its stuck at gsm/wcdma mode..it just reverts back to it.
im currently restong from my nandroid backup from stock fw..waiting for results..
any advice one this? thank you.

Make sure the bottom cover is on correctly. If those pins inside aren't touching, that's the error you'll get. (usually)

sim card died
nandroid restore didnt work either but i tried my sim card on another phone and there i learned that it was the problem. it just died. gonna get a replacement later. now im restoring back to arhd.. sigh..
that sim was old anyway..its about 6 yrs old..boo
thanks for the input anyway equlizer

equlizer said:
Make sure the bottom cover is on correctly. If those pins inside aren't touching, that's the error you'll get. (usually)
Click to expand...
Click to collapse
my desire hd has been dropping in and out of limited service ever since i have had it
i always thought it was because of the ****ty reception in my area, but thought it was strange that it would never reconnect unless i turned airplane mode on then off
i just tried pulling off my sim cover and putting it back on, and as you suggested it has the same effect
so i have slightly bent the two pins on the phone up a little to make sure there is better contact with the sim cover
hopefully this will be the end of my dramas
thank you!

Nandroid doesn't restore the radio.img to me that's what it sound like. Id pull the corresponding radio.img from the radio thread and flash out in fastboot.
Sent from my Desire HD using XDA App

Maybe you can try a newer radio to flash.

[Q] Changing SIM without restart

Hi, is there any ways to change sim without reboot on Desire HD.
I'm changing them very often, but restarts are so long.
Any suggestions?

Hot reboot or switch off boot animation and bootsound if they are seperate.
Gotta ask, are you rooted?
Sent from a dream.

Hm.. good suggestions, but I'm recently returned to stock, because I don't have much time to update custom roms. Is there any tricks for stock?

Nope, phone shuts off after it detects a SIM removal.
Sent from my Desire HD using Swype beta for Android!

I am told it can also fry your sim card to do this.

Nope, my SIM still works fine
Sent from my Desire HD using Swype beta for Android!

GuyInTheCorner said:
Nope, my SIM still works fine
Sent from my Desire HD using Swype beta for Android!
Click to expand...
Click to collapse
For now it is. Removing and replacing SIMS while there is power being run to it and info being used not only has a chance of messing up your sim but it could also mess up your sim port, making it not read any sim card so be careful and you should always shut the device down before removing any cards from the device.

zelendel said:
For now it is. Removing and replacing SIMS while there is power being run to it and info being used not only has a chance of messing up your sim but it could also mess up your sim port, making it not read any sim card so be careful and you should always shut the device down before removing any cards from the device.
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Click to collapse
Never knew that man, thanks for the tip!
Sent from my Desire HD using Swype beta for Android!

GuyInTheCorner said:
Never knew that man, thanks for the tip!
Sent from my Desire HD using Swype beta for Android!
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Click to collapse
happened to me once. Had to get a new sim.

Reboot when SIM card inserted
Hi,
I am sorry, this is not really related to this problem, but I have a serious issue with my DHD concerning SIM card. Just yesterday I accidentally left my phone in my car when I went hiking. When I got back after few hours, the phone was really hot, I cooled it down a little bit and tried to turn it on. As soon as I entered my PIN code, phone rebooted. I though it might be because it was still too hot, so I let it sit for a while, then tried it again. Same thing happened. After few tries I found out, that this onle happens, with SIM card inserted and the phone reboots just as it finds reception. Phone works fine without SIM card inserted. I tried factory reset and re-installing currnet ROM. Is there anything I could do to fix this or I have to take the phone to shop.
Thanks for answers

I would try a new sim card before I tried a repair. Sim cards are actually kind of fragile.

Duda258 said:
Hi,
I am sorry, this is not really related to this problem, but I have a serious issue with my DHD concerning SIM card. Just yesterday I accidentally left my phone in my car when I went hiking. When I got back after few hours, the phone was really hot, I cooled it down a little bit and tried to turn it on. As soon as I entered my PIN code, phone rebooted. I though it might be because it was still too hot, so I let it sit for a while, then tried it again. Same thing happened. After few tries I found out, that this onle happens, with SIM card inserted and the phone reboots just as it finds reception. Phone works fine without SIM card inserted. I tried factory reset and re-installing currnet ROM. Is there anything I could do to fix this or I have to take the phone to shop.
Thanks for answers
Click to expand...
Click to collapse
Just go get a new sim card. They cant handle lots of heat for long periods

chrism.brunner said:
I would try a new sim card before I tried a repair. Sim cards are actually kind of fragile.
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Click to collapse
I tried two different ones. The other one is definetely fine. It wasn't in a car, I used it in the same phone before and it is two weeks old, so I am afraid it is a phone issue.

Sounds like. Sorry to hear. Could be the sim port.

chrism.brunner said:
Sounds like. Sorry to hear. Could be the sim port.
Click to expand...
Click to collapse
Sounds like that, hopefully they will be able to do something about it in the shop.

Im sure they can. The thing I never figured out on the DHD, was how to get it apart.

chrism.brunner said:
Im sure they can. The thing I never figured out on the DHD, was how to get it apart.
Click to expand...
Click to collapse
Yeah, hopefully it won't be too expensive. I just asked if someone had the same issue and they fixed through software co I could fix it ASAP. I am on vacation right now, so having no phone is pretty nice, but there are still some situations where you need one.:laugh: Thanks for tips anyway:good:

Xperia S SIM card issue

Hello. I'm new to this forum and I hope s.o. can help me. I bought xperia S but it seems that it has an issue with the sim card. The phone is not locked to any operator, it works fine most of the time but the problem is that sometimes the phone says SIM card is removed or no sim card, so I have to restart it. Sometimes I have to reboot ~10 times to get it work. When it says sim card is discarded, and I really discard it, it says SIM card removed, restarting.. and vs when sim is plugged while phone is turned on. It seems that the phone itself knows when there's a sim card inside. The sim card is working fine, tried it in another phone, everything went fine. Usually this problem happens when the phone gets hot (while playing games or capturing video, etc..). I don't think it's because of the sim slot but who knows.. Tried phone repairing and updated with latest firmware, but no success. The phone is not rooted. It seems to be a hardware problem, any suggestions?

Sending it for repair may be your final option.
Sent from my XperiaS via transwarp conduit.

Yes, I know that but it will take about a month to fix it and I am not sure if they can fix it either.. It's a second hand phone, maybe the first owner tried to root it or did something wrong while updating or sth? Because it's not logical to work excellent and undetect the SIM when I start more applications and the phone gets hot. How can I reflash it to stock ROM so if there's anything wrong in the file system to be fixed? Someone here had exactly the same issue but my sim card is brand new, 2 weeks old and working fine in other phones. EEK!

Take it back to the shop you bought it from and ask for a replacement?
Sent from my LT26i using Tapatalk 2

I have the same problem. For me it helps, I use only the back button and than it`s ok for me.

Oh! Me too.
I think there have a problem in SIM card. But now i know that all of the people cause this problem. So this may be because of Handset. How can i Repair ??

How did it go?
I have the exact same problem, and seems a lot of people are getting it on new sony phones. I have an xperia S too. Did you found a solution? Thanks,
- swell

Odp: Xperia S SIM card issue
swell41 said:
I have the exact same problem, and seems a lot of people are getting it on new sony phones. I have an xperia S too. Did you found a solution? Thanks,
- swell
Click to expand...
Click to collapse
STOP REFRESHING OLD THREADS! You have SXS so go to S SECTION and post there!
Sent from my LT22i using xda-developers app

Please Help!!!!! Random reboot :(

Hey guys!!
I have searched and researched this problem but havent had any solution. I am just hoping anyone of yall can help me out. I am having random reboots on my sony xperia arc s and i have tried many different things
- flashed another rom
- flashed another kernel
- went to stock
- bought another battery
and still there is random reboot!!!
and so finally i decided to buy another phone and i am using another phone right now and I was playing with my sony xperia arc s phone and it did not reboot. as I realized there was no sim card and maybe that was the problem.....
so i inserted a sim card to the xperia arc s again and there it was it started to randomly reboot!!!
I think i found the problem so now I need to know how to fix it....
Can you guys point me to the right direction?
Thank you

Well, maybe your simcard is somehow broken? Did you accidently scratch it or bend or something?
If you have some other simcard lying around, try if your phones behave the same with that one. (Or ask a friend to shortly use their card). I the phones stop rebooting with other cards, go ask your provider for a new one.

I already tried several sim card and several rom and even tried stock rom but still as soon as i inserted the sim card a restarted the phone within a minute it started to random reboot.... but if i remove the sim card then it becomes normal no random reboot...
do you think baseband is the problem i really dont know i am desperate right now.

Is there any space between the sim and the battery? The sim might be pushing the battery down a bit, so it breaks the connection between battery and phone.
I had random reboots and solved it by pushing the battery up against the connectors with a piece of paper at the bottom of the battery.

put a peace of paper btwn your battery and device .. hit thanks of i helped
Sent from my Micromax A110 using xda premium

maddyrokieasta said:
put a peace of paper btwn your battery and device .. hit thanks of i helped
Sent from my Micromax A110 using xda premium
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Click to collapse
I have tried that but still i get random reboot i really dont know what to do

Emergency calls only - no sim card

After a month's use, my HTC didn't read the sim. I noticed that when the phone was face up it would detect the sim. When face down, the sim wasn't being detected. So i did the tape trick and it worked. Then i installed the GPE RUU and DIDN'T BACKUP. Then it suddenly wouldn't detect the sim. Sometimes it would and it would last for an hour or two. Then it wouldn't. I have the middle east version HTC__J15 but changed the CID to 11111111. I tried flashing radios to no avail. I don't think it's a hardware issue because it works for a while then the moment i unlock the screen it suddenly disconnects. What seems to be the problem? Please help.
Also, does anyone know what radio is should use for HTC__J15? Can't seem to find it anywhere.

tbc34 said:
After a month's use, my HTC didn't read the sim. I noticed that when the phone was face up it would detect the sim. When face down, the sim wasn't being detected. So i did the tape trick and it worked. Then i installed the GPE RUU and DIDN'T BACKUP. Then it suddenly wouldn't detect the sim. Sometimes it would and it would last for an hour or two. Then it wouldn't. I have the middle east version HTC__J15 but changed the CID to 11111111. I tried flashing radios to no avail. I don't think it's a hardware issue because it works for a while then the moment i unlock the screen it suddenly disconnects. What seems to be the problem? Please help.
Also, does anyone know what radio is should use for HTC__J15? Can't seem to find it anywhere.
Click to expand...
Click to collapse
Had a similar problem 2 hours ago! I trimmed the edges of the nano-sim. No problem since then

After i go into recovery and wipe cache/dalvik and reboot, i get phone service but it goes off after ten minutes. Tried safe mode, same thing. Deleted all apps, same thing. Uninstalled updates, same thing. Don't think it's a hardware issue. HELP!

mashk said:
Had a similar problem 2 hours ago! I trimmed the edges of the nano-sim. No problem since then
Click to expand...
Click to collapse
I'm having a similar issue as the op. when you say trimmed down how far did you go? Did you file it or cut it. All sides or just one?

pokedroid said:
I'm having a similar issue as the op. when you say trimmed down how far did you go? Did you file it or cut it. All sides or just one?
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Click to collapse
All sides yes. HTC also sent me a new tray. Have u flashed a custom ROM?
Sent from my HTC One_M8 using XDA Premium 4 mobile app

mashk said:
All sides yes. HTC also sent me a new tray. Have u flashed a custom ROM?
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess i'll have to try cutting it down a bit. Sadly i don't think a new tray would work for me. I work at an AT&T store and tried one from our demo phone and another from a coworker's phone. My tray and sim work in their phones but neither of theirs will work in mine, so I think it's an internal problem. Yes I have flashed a custom ROM I had been on a GPe rom for several weeks when it started happening. Since then I have flashed an AT&T RUU to put it back to stock and it's still not registering. I know how to remove the "tampered" notice and lock the bootloader, but I'm worried that HTC will not repair my phone because it's S-OFF. I don't know what to do at this point.

pokedroid said:
I guess i'll have to try cutting it down a bit. Sadly i don't think a new tray would work for me. I work at an AT&T store and tried one from our demo phone and another from a coworker's phone. My tray and sim work in their phones but neither of theirs will work in mine, so I think it's an internal problem. Yes I have flashed a custom ROM I had been on a GPe rom for several weeks when it started happening. Since then I have flashed an AT&T RUU to put it back to stock and it's still not registering. I know how to remove the "tampered" notice and lock the bootloader, but I'm worried that HTC will not repair my phone because it's S-OFF. I don't know what to do at this point.
Click to expand...
Click to collapse
I think there's a way to return to S-ON. I think it's more of a ROM issue I guess. Try flash a different ROM like ViperOne. Should work.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

I'll give it a shot but I'm not hopeful that a new ROM will help. I was on a custom gpe ROM when it started and now I'm on stock and it's still doing it. I really hope it works though I would love to get my m8 back. Now that I think about it the gpe ROM I was on was heavily modified. Who knows maybe I'll get lucky. Thanks for your help BTW.

pokedroid said:
I'll give it a shot but I'm not hopeful that a new ROM will help. I was on a custom gpe ROM when it started and now I'm on stock and it's still doing it. I really hope it works though I would love to get my m8 back. Now that I think about it the gpe ROM I was on was heavily modified. Who knows maybe I'll get lucky. Thanks for your help BTW.
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Click to collapse
Hey @pokedroid, did you had any luck with this?
I am running into the same issue as you folks. I have a developer edition from HTC.com website which I was using with an existing T-Mobile microsim that I myself trimmed into a nano-sim. It worked really well since April 1st week until last 3-4 days, where the phone would lose network and even when it gets on the network, it does not actually do any data access. Sometimes the 3G/LTE icon shows up, but no real data transfer happens.
I visited T-Mobile store, where they gave me a new nano-sim. They also did a "network-refresh", whatever that means and I even did a factory reset at home later, however the problem persists. I was finally convinced it was a phone issue, especially since the network works fine on my Nexus 4 (with a sim adapter). I was pretty much on the verge of getting it replaced by HTC (hope it is not too painful) thinking it has something to do with the RADIO chip hardware. I I have only used a custom recovery and rooted the phone, and have been running stock rom after briefly trying an HTC-base ROM for a few days.
However this thread gives me hope that there could be something else going on maybe with the sim tray and surrounding parts. Maybe the metal unibody design does not lend itself well to these kind of defects.
I did accidentally drop my phone a few times in last few days, and whilte it has a TPU case it probably only does scratch protection and not much shock protection and might have caused issues with the sim tray. I am hoping I get it resolved on my own, doing a replacement will be a pain. Let me know how it worked out for you.
EDIT: So I tried adding a few layers of transparent tape just on the SIM card, to increase it thickness. No change. Then I tried trimming the edge of the sim slightly. This made the SIM move around even when trying to get the tray back in, but I was able to get it in right after holding it a bit while sliding it in. However still do not see any change, though the data did turn on briefly while I held the phone upside down, but it stopped after 3-4 MB. Is there a way of knowing if the SIM is being read correctly or something else is going on. I tried installing a SIM Info App which does seem to be able to read SIM info even when network is not connecting, is this a definitive sign that RADIO chip has issues? I have not changed anything in terms of ROM or radio in past several months, and just did a factory reset, so that rules out a software issue (I think).

Does anyone know personally of someone who's had their phone returned by HTC because of it being rooted or s-off? I sent my M8 for repair, the camera lens was scratched up. They replaced them and sent it back. (Free) but here is the kicker, I had s-off, and running ViperOne rom with the custom boot-up and log-off screens. It came back, lens fixed, been returned to stock. This is not the first time I have done this. Samsung did the same too. Here is what I think they do:
1) Unpack phone
2) plug phone into a terminal that returns it to the latest stock rom
3) Look for and fix problem
4) Reset the phone
5) Pack it up and send it back.
That has been my experience 100% of all the phones I had exchanged, whether with Verizon, AT&T or US Cellular.

Oditius said:
Does anyone know personally of someone who's had their phone returned by HTC because of it being rooted or s-off? I sent my M8 for repair, the camera lens was scratched up. They replaced them and sent it back. (Free) but here is the kicker, I had s-off, and running ViperOne rom with the custom boot-up and log-off screens. It came back, lens fixed, been returned to stock. This is not the first time I have done this. Samsung did the same too. Here is what I think they do:
1) Unpack phone
2) plug phone into a terminal that returns it to the latest stock rom
3) Look for and fix problem
4) Reset the phone
5) Pack it up and send it back.
That has been my experience 100% of all the phones I had exchanged, whether with Verizon, AT&T or US Cellular.
Click to expand...
Click to collapse
Interesting experience there, and sounds like you have done it multiple times and with them returning the device without any hitch.
I personally never had to go for replacement so far, however this definitely makes me feel better about going about it. My HTC M8 is still showing the same problems as earlier and I have not quite been able to decide whether it is a bad sim tray or something else. I also wonder if my issue is different from @pokedroid and @tbc34 in that my SIM card is read for short periods, and LTE/3G icon shows up as well, but the data does not work and it goes back into out of network mode.
For replacement I will probably still see if going back to stock recovery/red warning text fix etc is easy enough, just in case I catch an HTC technician in a bad mood. EDIT In fact this other thread makes me want to be double sure I get phone back in full stock mode: http://forum.xda-developers.com/showthread.php?t=2723409 . Fort. I have a dev edition, so HTC can't really say that I unlocked bootloader (though I wonder if such data travels back to them from the device via internet)

I have that problem since two days. Sometimes the phone is okay and sometimes he says only emergency. I wiped all, flashed a new rom, I've also opened the device but it seems all okay. Do you have any idea?

CapraNorvegese said:
I have that problem since two days. Sometimes the phone is okay and sometimes he says only emergency. I wiped all, flashed a new rom, I've also opened the device but it seems all okay. Do you have any idea?
Click to expand...
Click to collapse
Try some Scotch tape on the SIM, on the side that doesn't have the gold contacts. Sometimes this will "thicken" the SIM so it makes better contact inside the tray (which is sometimes the reason phone will intermittently say 'no SIM').
Be careful you don't gum up the SIM tray with loose tape.
You can also try to get a new SIM for your carrier, and see if that works better (varying tolerances in the SIMs physical dimensions may help).