Emergency calls only - no sim card - One (M8) Q&A, Help & Troubleshooting

After a month's use, my HTC didn't read the sim. I noticed that when the phone was face up it would detect the sim. When face down, the sim wasn't being detected. So i did the tape trick and it worked. Then i installed the GPE RUU and DIDN'T BACKUP. Then it suddenly wouldn't detect the sim. Sometimes it would and it would last for an hour or two. Then it wouldn't. I have the middle east version HTC__J15 but changed the CID to 11111111. I tried flashing radios to no avail. I don't think it's a hardware issue because it works for a while then the moment i unlock the screen it suddenly disconnects. What seems to be the problem? Please help.
Also, does anyone know what radio is should use for HTC__J15? Can't seem to find it anywhere.

tbc34 said:
After a month's use, my HTC didn't read the sim. I noticed that when the phone was face up it would detect the sim. When face down, the sim wasn't being detected. So i did the tape trick and it worked. Then i installed the GPE RUU and DIDN'T BACKUP. Then it suddenly wouldn't detect the sim. Sometimes it would and it would last for an hour or two. Then it wouldn't. I have the middle east version HTC__J15 but changed the CID to 11111111. I tried flashing radios to no avail. I don't think it's a hardware issue because it works for a while then the moment i unlock the screen it suddenly disconnects. What seems to be the problem? Please help.
Also, does anyone know what radio is should use for HTC__J15? Can't seem to find it anywhere.
Click to expand...
Click to collapse
Had a similar problem 2 hours ago! I trimmed the edges of the nano-sim. No problem since then

After i go into recovery and wipe cache/dalvik and reboot, i get phone service but it goes off after ten minutes. Tried safe mode, same thing. Deleted all apps, same thing. Uninstalled updates, same thing. Don't think it's a hardware issue. HELP!

mashk said:
Had a similar problem 2 hours ago! I trimmed the edges of the nano-sim. No problem since then
Click to expand...
Click to collapse
I'm having a similar issue as the op. when you say trimmed down how far did you go? Did you file it or cut it. All sides or just one?

pokedroid said:
I'm having a similar issue as the op. when you say trimmed down how far did you go? Did you file it or cut it. All sides or just one?
Click to expand...
Click to collapse
All sides yes. HTC also sent me a new tray. Have u flashed a custom ROM?
Sent from my HTC One_M8 using XDA Premium 4 mobile app

mashk said:
All sides yes. HTC also sent me a new tray. Have u flashed a custom ROM?
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess i'll have to try cutting it down a bit. Sadly i don't think a new tray would work for me. I work at an AT&T store and tried one from our demo phone and another from a coworker's phone. My tray and sim work in their phones but neither of theirs will work in mine, so I think it's an internal problem. Yes I have flashed a custom ROM I had been on a GPe rom for several weeks when it started happening. Since then I have flashed an AT&T RUU to put it back to stock and it's still not registering. I know how to remove the "tampered" notice and lock the bootloader, but I'm worried that HTC will not repair my phone because it's S-OFF. I don't know what to do at this point.

pokedroid said:
I guess i'll have to try cutting it down a bit. Sadly i don't think a new tray would work for me. I work at an AT&T store and tried one from our demo phone and another from a coworker's phone. My tray and sim work in their phones but neither of theirs will work in mine, so I think it's an internal problem. Yes I have flashed a custom ROM I had been on a GPe rom for several weeks when it started happening. Since then I have flashed an AT&T RUU to put it back to stock and it's still not registering. I know how to remove the "tampered" notice and lock the bootloader, but I'm worried that HTC will not repair my phone because it's S-OFF. I don't know what to do at this point.
Click to expand...
Click to collapse
I think there's a way to return to S-ON. I think it's more of a ROM issue I guess. Try flash a different ROM like ViperOne. Should work.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

I'll give it a shot but I'm not hopeful that a new ROM will help. I was on a custom gpe ROM when it started and now I'm on stock and it's still doing it. I really hope it works though I would love to get my m8 back. Now that I think about it the gpe ROM I was on was heavily modified. Who knows maybe I'll get lucky. Thanks for your help BTW.

pokedroid said:
I'll give it a shot but I'm not hopeful that a new ROM will help. I was on a custom gpe ROM when it started and now I'm on stock and it's still doing it. I really hope it works though I would love to get my m8 back. Now that I think about it the gpe ROM I was on was heavily modified. Who knows maybe I'll get lucky. Thanks for your help BTW.
Click to expand...
Click to collapse
Hey @pokedroid, did you had any luck with this?
I am running into the same issue as you folks. I have a developer edition from HTC.com website which I was using with an existing T-Mobile microsim that I myself trimmed into a nano-sim. It worked really well since April 1st week until last 3-4 days, where the phone would lose network and even when it gets on the network, it does not actually do any data access. Sometimes the 3G/LTE icon shows up, but no real data transfer happens.
I visited T-Mobile store, where they gave me a new nano-sim. They also did a "network-refresh", whatever that means and I even did a factory reset at home later, however the problem persists. I was finally convinced it was a phone issue, especially since the network works fine on my Nexus 4 (with a sim adapter). I was pretty much on the verge of getting it replaced by HTC (hope it is not too painful) thinking it has something to do with the RADIO chip hardware. I I have only used a custom recovery and rooted the phone, and have been running stock rom after briefly trying an HTC-base ROM for a few days.
However this thread gives me hope that there could be something else going on maybe with the sim tray and surrounding parts. Maybe the metal unibody design does not lend itself well to these kind of defects.
I did accidentally drop my phone a few times in last few days, and whilte it has a TPU case it probably only does scratch protection and not much shock protection and might have caused issues with the sim tray. I am hoping I get it resolved on my own, doing a replacement will be a pain. Let me know how it worked out for you.
EDIT: So I tried adding a few layers of transparent tape just on the SIM card, to increase it thickness. No change. Then I tried trimming the edge of the sim slightly. This made the SIM move around even when trying to get the tray back in, but I was able to get it in right after holding it a bit while sliding it in. However still do not see any change, though the data did turn on briefly while I held the phone upside down, but it stopped after 3-4 MB. Is there a way of knowing if the SIM is being read correctly or something else is going on. I tried installing a SIM Info App which does seem to be able to read SIM info even when network is not connecting, is this a definitive sign that RADIO chip has issues? I have not changed anything in terms of ROM or radio in past several months, and just did a factory reset, so that rules out a software issue (I think).

Does anyone know personally of someone who's had their phone returned by HTC because of it being rooted or s-off? I sent my M8 for repair, the camera lens was scratched up. They replaced them and sent it back. (Free) but here is the kicker, I had s-off, and running ViperOne rom with the custom boot-up and log-off screens. It came back, lens fixed, been returned to stock. This is not the first time I have done this. Samsung did the same too. Here is what I think they do:
1) Unpack phone
2) plug phone into a terminal that returns it to the latest stock rom
3) Look for and fix problem
4) Reset the phone
5) Pack it up and send it back.
That has been my experience 100% of all the phones I had exchanged, whether with Verizon, AT&T or US Cellular.

Oditius said:
Does anyone know personally of someone who's had their phone returned by HTC because of it being rooted or s-off? I sent my M8 for repair, the camera lens was scratched up. They replaced them and sent it back. (Free) but here is the kicker, I had s-off, and running ViperOne rom with the custom boot-up and log-off screens. It came back, lens fixed, been returned to stock. This is not the first time I have done this. Samsung did the same too. Here is what I think they do:
1) Unpack phone
2) plug phone into a terminal that returns it to the latest stock rom
3) Look for and fix problem
4) Reset the phone
5) Pack it up and send it back.
That has been my experience 100% of all the phones I had exchanged, whether with Verizon, AT&T or US Cellular.
Click to expand...
Click to collapse
Interesting experience there, and sounds like you have done it multiple times and with them returning the device without any hitch.
I personally never had to go for replacement so far, however this definitely makes me feel better about going about it. My HTC M8 is still showing the same problems as earlier and I have not quite been able to decide whether it is a bad sim tray or something else. I also wonder if my issue is different from @pokedroid and @tbc34 in that my SIM card is read for short periods, and LTE/3G icon shows up as well, but the data does not work and it goes back into out of network mode.
For replacement I will probably still see if going back to stock recovery/red warning text fix etc is easy enough, just in case I catch an HTC technician in a bad mood. EDIT In fact this other thread makes me want to be double sure I get phone back in full stock mode: http://forum.xda-developers.com/showthread.php?t=2723409 . Fort. I have a dev edition, so HTC can't really say that I unlocked bootloader (though I wonder if such data travels back to them from the device via internet)

I have that problem since two days. Sometimes the phone is okay and sometimes he says only emergency. I wiped all, flashed a new rom, I've also opened the device but it seems all okay. Do you have any idea?

CapraNorvegese said:
I have that problem since two days. Sometimes the phone is okay and sometimes he says only emergency. I wiped all, flashed a new rom, I've also opened the device but it seems all okay. Do you have any idea?
Click to expand...
Click to collapse
Try some Scotch tape on the SIM, on the side that doesn't have the gold contacts. Sometimes this will "thicken" the SIM so it makes better contact inside the tray (which is sometimes the reason phone will intermittently say 'no SIM').
Be careful you don't gum up the SIM tray with loose tape.
You can also try to get a new SIM for your carrier, and see if that works better (varying tolerances in the SIMs physical dimensions may help).

Related

Desire HD Limited Service problem?

I was just playing around with my rooted/ARHD .11 phone, was replacing bootanimations one after the other. and then i notice after a reboot that ive gone limited service. what couldve cause this? any ideas? ive already tried. reflashin the rom g,reflashing radio,ejecting my sim, pulling the battery out..but to no avail. still limited service.whenever i tried changing the network mode.its stuck at gsm/wcdma mode..it just reverts back to it.
im currently restong from my nandroid backup from stock fw..waiting for results..
any advice one this? thank you.
Make sure the bottom cover is on correctly. If those pins inside aren't touching, that's the error you'll get. (usually)
sim card died
nandroid restore didnt work either but i tried my sim card on another phone and there i learned that it was the problem. it just died. gonna get a replacement later. now im restoring back to arhd.. sigh..
that sim was old anyway..its about 6 yrs old..boo
thanks for the input anyway equlizer
equlizer said:
Make sure the bottom cover is on correctly. If those pins inside aren't touching, that's the error you'll get. (usually)
Click to expand...
Click to collapse
my desire hd has been dropping in and out of limited service ever since i have had it
i always thought it was because of the ****ty reception in my area, but thought it was strange that it would never reconnect unless i turned airplane mode on then off
i just tried pulling off my sim cover and putting it back on, and as you suggested it has the same effect
so i have slightly bent the two pins on the phone up a little to make sure there is better contact with the sim cover
hopefully this will be the end of my dramas
thank you!
Nandroid doesn't restore the radio.img to me that's what it sound like. Id pull the corresponding radio.img from the radio thread and flash out in fastboot.
Sent from my Desire HD using XDA App
Maybe you can try a newer radio to flash.

[Q] Phone looses date&time

Hope I can get some help with this annoying issue.
Phone looses date&time after the battery is plugged out. Also the automatic date&time settings don't work. Each time I take out the battery the phone resets to a very early date like 1980 or something like that.
I guess this is a hardware issue but how can I fix this?
Thanks for all the replies.
MiLoKa said:
Hope I can get some help with this annoying issue.
Phone looses date&time after the battery is plugged out. Also the automatic date&time settings don't work. Each time I take out the battery the phone resets to a very early date like 1980 or something like that.
I guess this is a hardware issue but how can I fix this?
Thanks for all the replies.
Click to expand...
Click to collapse
May be the reception is not good in you area.
Also do you have the automatic restore switched on?
I don't think it is about weak reception as I have a similar wildfire s and that one with the same simcard gets automatic date&time settings. And also that one does not loose the date&time when the battery is plugged out.
MiLoKa said:
I don't think it is about weak reception as I have a similar wildfire s and that one with the same simcard gets automatic date&time settings. And also that one does not loose the date&time when the battery is plugged out.
Click to expand...
Click to collapse
How about trying to Factory Reset the WFS that has the problem and setting it up from scratch.
Just an idea.
I also tried that and have reinstalled the whole stock rom. I mean a RUU from the scratch. But no luck.
Is it possible that having a different CID than the stock rom can cause a problem. Or is there anyone like me who changed the stock rom and has a different CID than his software. I used a goldcard to change the stock rom. The phone has originally HTC__044 but I have installed the europe RUU.
MiLoKa said:
I also tried that and have reinstalled the whole stock rom. I mean a RUU from the scratch. But no luck.
Is it possible that having a different CID than the stock rom can cause a problem. Or is there anyone like me who changed the stock rom and has a different CID than his software. I used a goldcard to change the stock rom. The phone has originally HTC__044 but I have installed the europe RUU.
Click to expand...
Click to collapse
Sorry I don't know about CID's.
I'm having my own issues at the moment trying to create a Goldcard. Seems impossible for me. Nothing works, no matter what method I try.
Anyway, do you have the same ROM on both phones?
If so, then they should both work the same no matter what.
However, if you have a Custom ROM on one maybe there is something the phone simply does not like and therefore cannot continue to keep the Date&Time settings.
The other phone is HTC__Y13 which is already a europe version. Anyway I will try to download an Asia RUU version and see if it fixes it.
For you the easiest way to make a goldcard is goldcard tool which worked fine for me.
http://android.modaco.com/topic/308798-pc-application-goldcardtool/
I finally found the problem. After a desperate trial of several softwares I decided to open up the phone.
The tapes over the connectors and a small battery were missing So I patched this by getting some tape over it and now it seems to work fine. Apparently it was somehow short-circuited by touching the back cover of the phone and probably some other parts as well.
Awkward how can HTC forget to place tape. I bought this phone from the internet so I had no warranty to bother myself as it takes ages to send and receive back. but I am also %100 sure it is not a refurbished phone as it is a trusty reseller I bought several times mobile phones. I already complained to the place I bought but anyway I am happy that the problem is resolved
MiLoKa said:
I finally found the problem. After a desperate trial of several softwares I decided to open up the phone.
The tapes over the connectors and a small battery were missing So I patched this by getting some tape over it and now it seems to work fine. Apparently it was somehow short-circuited by touching the back cover of the phone and probably some other parts as well.
Awkward how can HTC forget to place tape. I bought this phone from the internet so I had no warranty to bother myself as it takes ages to send and receive back. but I am also %100 sure it is not a refurbished phone as it is a trusty reseller I bought several times mobile phones. I already complained to the place I bought but anyway I am happy that the problem is resolved
Click to expand...
Click to collapse
I got mine brand new from O2 and still get this problem so its probably just HTC cutting corners, for a change. Pics of repair please so I can try and sort mine out.
greavous420 said:
I got mine brand new from O2 and still get this problem so its probably just HTC cutting corners, for a change. Pics of repair please so I can try and sort mine out.
Click to expand...
Click to collapse
Unfortunately I have already put my phone together, but if you watch the video below, go to minute 2:00 of the video and play. There you can see which connectors I mean. Or just watch any disassembly video on youtube to see what I mean.
I put a long tape covering the two connectors and the battery.

Phones radio or something is acting up.

Not sure what happened, but I've been using my S4 good. Out of no where it started acting up, freezing on me, etc. It's on latest firmware, 4.4.4 OK3. When i look under about phone, and check "service state", it would randomly say, "in service" then "radio off", "out of service" then go back to "in service". Also had/have a problem (haven't tested it for a good while yet, had old sim in and it gave problems, now using new sim, still did it one time atm.) with the phone saying "sim removed" or etc, like it cant find a sim? (weird part is my old sim works fine with other phones, my phone kept losing sim, sim no found, etc)
Weird, never had it happen, bars would go from 2 to 4-5, then drop to 1-3, or to 0 and go out of service. I did factory reset, but ofc it only went back to OK3 stock, tried to use previous modem that worked for me before problems started happening like NK2 modem, nope...still problems, so I flashed OK3 back for now. If i have good bars, and turn on mobile data, it would go out of service completely until i shut it off, cant use my mobile data. Anyone know what's the problem? Phone right now running with minimal apps installed, if you need more information, just ask. Thank you! in advance.
Used the phone for a day with new sim, still has problems freezing up on calls(screen), says sim removed...device needs to restart, etc. Would Flashing older Firmware to like Nk2 solve this? I havent had problems on older ones, but when i got OTA, used for couple months and having problems now. Service keeps being circle with line thru it, when u try to make a call it would say "cannot connect to network or registered on network", dbm was -113(usually -100-115), and asu was 0, when service cuts off, keeps finding service then loses it all day, finds it, then make few calls, and loses it, keeps searching for it. Would flashing OK3 firmware solve it? Maybe OTA went wrong? Idk...or maybe go back to a stable rom 4.4.2?
Is it possible the sim reader is damaged?
audit13 said:
Is it possible the sim reader is damaged?
Click to expand...
Click to collapse
Not sure how it could have been damaged, it was always in a case.(guess i saw a video where a guy said they sometimes go bad on gs4's) Phone already been used for pretty good 1.5-2yrs. Phone freezing up, etc would result in a bad sim reader? Anyway to test that it really is a bad sim reader?(if it did go bad)
Was the sim card used with a sim adapter?
I suggested the possibility of a damaged SIM card reader because of the "sim removed" error message.
audit13 said:
Was the sim card used with a sim adapter?
I suggested the possibility of a damaged SIM card reader because of the "sim removed" error message.
Click to expand...
Click to collapse
The previous sim that was origionally used in GS4, was used with sim adapter in an older phone that needed a standard sim, so this micro sim was was in adapter in an older phone, worked perfectly fine on Gs4(no sim adapter, just the micro sim), i even got a new sim card off ebay and changed over my number to new sim, and still phone is freezing up on calls, using it normally now, the signal would find the Carrier, then would lose it so many times, then tries to find it, then loses thru out the day, it's annoying as hell. Never had the problem of losing signal, having out of service sign(circle with line thru it), had good service everywhere till now. I even did a factory reset, started up phone up new, still problems with "sim removed" device needs to restart time to time, losing and catching signal a lot, or no service. Anyway to test/find out it really is a bad sim card reader? Just don't want to do 100's of things and it's not it. Phone it used for work ofc. Let me know if i should try anything, before buying a sim card reader, if it really is the problem.
How is the sd card reader? Both readers come as a single unit and they are not too expensive on eBay.
audit13 said:
How is the sd card reader? Both readers come as a single unit and they are not too expensive on eBay.
Click to expand...
Click to collapse
Not really sure, how the sd card reader is...Haven't really used it, as i didnt really need it. I could try and get back to you on that. Yeah, i checked on ebay, they r like 5$ or so, but still the hassle of replacing it, and it's not it. I'll get back to you how sd card works...etc.
Edit: Just tested my brothers Sd card with tons of pictures and videos on it. Put it in my phone, can easily look thru pictures and videos, unmounted couple times, put it in, works fine without any problems. Any ideas?
Also read online about sim error problem, and lots of people are saying it could be a hardware problem, and need to apply pressure to the ribbon of the sd/sim card.
Phone is working fine without the simcard inside, good bars, sometimes it goes low/no bars, or out of service, but still less then it is with a sim inside for some reason.
Den Den said:
Not sure what happened, but I've been using my S4 good. Out of no where it started acting up, freezing on me, etc. It's on latest firmware, 4.4.4 OK3. When i look under about phone, and check "service state", it would randomly say, "in service" then "radio off", "out of service" then go back to "in service". Also had/have a problem (haven't tested it for a good while yet, had old sim in and it gave problems, now using new sim, still did it one time atm.) with the phone saying "sim removed" or etc, like it cant find a sim? (weird part is my old sim works fine with other phones, my phone kept losing sim, sim no found, etc)
Weird, never had it happen, bars would go from 2 to 4-5, then drop to 1-3, or to 0 and go out of service. I did factory reset, but ofc it only went back to OK3 stock, tried to use previous modem that worked for me before problems started happening like NK2 modem, nope...still problems, so I flashed OK3 back for now. If i have good bars, and turn on mobile data, it would go out of service completely until i shut it off, cant use my mobile data. Anyone know what's the problem? Phone right now running with minimal apps installed, if you need more information, just ask. Thank you! in advance.
Click to expand...
Click to collapse
This is a known issue with the S4. Mine did the exact same thing. I have researched this and tried every fix under the sun, and nothing worked. I even bought a new sim card tray and replaced it. Nothing worked, and I babied this phone. My wife and daughter also have the S4 the same age and theirs are fine. I gave up and bought a new phone. Wish I could give you better news.
vasolini said:
This is a known issue with the S4. Mine did the exact same thing. I have researched this and tried every fix under the sun, and nothing worked. I even bought a new sim card tray and replaced it. Nothing worked, and I babied this phone. My wife and daughter also have the S4 the same age and theirs are fine. I gave up and bought a new phone. Wish I could give you better news.
Click to expand...
Click to collapse
So you pretty much saying it's a hardware issue and nothing can be done to solve it? Thought maybe flashing older firmware or something might solve it, perhaps a hiccup in OTA update or the latest patch that could've caused it. Kinda sad to just throw it away when it was working soo good.... =/
OK, one question? How is the inside of your phone that damaged and beat up? Jeez man, take better care of that thing.
Sent from my SGH-M919 using XDA Free mobile app
Den Den said:
So you pretty much saying it's a hardware issue and nothing can be done to solve it? Thought maybe flashing older firmware or something might solve it, perhaps a hiccup in OTA update or the latest patch that could've caused it. Kinda sad to just throw it away when it was working soo good.... =/
Click to expand...
Click to collapse
It is sad. And if you google the problem, you'll see a lot of S4 owners were mad that Samsung doesn't acknowledge the issue. I think somewhere on this site you'll find this subject covered in full. Some of the fixes work for a short time, but ultimately it is a hardware problem. Some think it's the NFC chip that is right under the tray (supposedly) that heats things up and causes the malfunction. Whatever it is, it has turned my S4 into a infrared remote for my TV, a Chrome caster for Netflix and Hulu, and an iPod Touch!
vasolini said:
It is sad. And if you google the problem, you'll see a lot of S4 owners were mad that Samsung doesn't acknowledge the issue. I think somewhere on this site you'll find this subject covered in full. Some of the fixes work for a short time, but ultimately it is a hardware problem. Some think it's the NFC chip that is right under the tray (supposedly) that heats things up and causes the malfunction. Whatever it is, it has turned my S4 into a infrared remote for my TV, a Chrome caster for Netflix and Hulu, and an iPod Touch!
Click to expand...
Click to collapse
Rofl....At least you're still putting it to a good use It was a pretty good phone too rofl. Have you tried everything from putting a piece of foam(ear plug) over the ribbon for the sd/sim that lots of people talked about, etc? I guess if there is no real solution, I'll get get a new phone, prolly an iphone or w.e., had an eye on Gs6 Active cuz of long battery, durable, dust/water proof, etc, Gs6 is nice too but I'm in construction, and it's always in my pocket, need something that can last, and you know, keep a good charge while using everyday use like gps, listening to music, etc. What did you go for after your Gs4 stopped on you?
Den Den said:
Have you tried everything from putting a piece of foam(ear plug) over the ribbon for the sd/sim that lots of people talked about, etc? What did you go for after your Gs4 stopped on you?
Click to expand...
Click to collapse
Yes sir, tried them all!
I like a large screen, The S4 was the first phone I owned that had a screen larger than 4". So, I had to go even larger now. I picked up an Nexus 6 when they dropped the price after the 6P came out. My wife and daughter still have their S4's, so I keep up with the latest here for them.
damn shame... i just dropped to 4.4.4 with the NH7 kernal and modem set... still nada. I had a bit of luck with the separating the right side of the phone trick for a bit, but even that doesnt work anymore... I have a note 3 that im using for a daily driver... but i really find its too large for my taste. The s4 was pretty close to the perfect size for me. Prob gonna scoop up an S6 in a couple weeks. Ill keep it around as desk clock prob and a back up for when i drop and smash the s6 to pieces. I swear the wifi and bt were working till i installed the JDCTeam MM build back in december i think. Which made me think it was software related. Ever since then its been doneski... But tbh at this point, everythings pointing to hw issues...
this $#!T is weird...
I admit defeat...
Well, looks like i kept getting the stupid sim card removed often even with w.e solutions i tried to use. Then out of nowhere my usb port stopped working altogether(cant charge my battery now lol). I give up, don't want to waste money into usb port, then something else falls apart rofl. My other Gs4 also worked for 2.5yrs or so, and died. R.I.P Galaxy S4's lol. Don't think they were built to last.

CM 13 SIM Card Issue

Hi, I installed the 8/20 CM 13 release on my S4 using CWM and it will (about 2-3 times a day) not recognize my sim card and tell me to restart. When it does recognize it, everything works well. To get it to recognize it again, I have to power off, pull the sim, power on, then power off again, and restart with the sim in. I searched and read that changing the modem/radio (modem.bin) drivers will usually fix it. Can someone please point me to the correct drivers and install instructions?
Does the phone do the same thing when running the latest stock ROM? If it does, there could be a problem with the sim card reader.
audit13 said:
Does the phone do the same thing when running the latest stock ROM? If it does, there could be a problem with the sim card reader.
Click to expand...
Click to collapse
No, it doesn't. I thought it was the reader first and replaced it anyway.
This tells me it's a software perform. The phone is running the latest bootloader and modem?
audit13 said:
This tells me it's a software perform. The phone is running the latest bootloader and modem?
Click to expand...
Click to collapse
No. That's what I need to know how to update. I loaded CM 13 and that's it. I didn't change the bootloader or modem. Honestly I don't know what a bootloader is.
I have baseband version M919UVUFOK3
If you flashed the latest stock ROM from sammobile.com, the phone would have the latest bootloader and modem installed.
A bootloader is similar to the BIOS of a desktop or laptop computer.
audit13 said:
If you flashed the latest stock ROM from sammobile.com, the phone would have the latest bootloader and modem installed.
A bootloader is similar to the BIOS of a desktop or laptop computer.
Click to expand...
Click to collapse
So was i supposed to flash the latest stock rom before installing a custom ROM?
I suggested flashing the latest stock ROM because that is the easiest way to ensure the phone's modem and bootloader are up to date and should be done just before you start flashing custom ROMs. It doesn't have to be done every time you want to flash a custom ROM.
Same here..
firstorbit84 said:
Hi, I installed the 8/20 CM 13 release on my S4 using CWM and it will (about 2-3 times a day) not recognize my sim card and tell me to restart. When it does recognize it, everything works well. To get it to recognize it again, I have to power off, pull the sim, power on, then power off again, and restart with the sim in. I searched and read that changing the modem/radio (modem.bin) drivers will usually fix it. Can someone please point me to the correct drivers and install instructions?
Click to expand...
Click to collapse
Apparently this is a common hardware issue with S4, something to do with the battery fluctuating voltage to the sim card reader, I recently found out from a repair shop, whose only solution was to downgrade to stock. Heck no, I got Nouget and ain't turning back! Mine doesn't ever have an issue while it is charging. I flashed over a dozen different roms, tried using a few different modems (even stock), read somewhere that you can press a thin cardboard against the back of the sim card against the holder, that didn't work, tried to blow air into the holder, didn't work either, used different bootloaders, nope, preyed to god that I would not miss a call while I slept, nada, don't rely on wake up calls! Tried a new battery, that might have worked for abt a week.. but the dreaded "SIm card removed" message returned!! So I had some drinks and it got some too.. and I watched it get thrown at me and skip off a table, felt it burn up in the summers, in my pocket on many occasions, this phone has been through many adventures in the past couple years and still works great, never even cracked the screen! < knock on wood > This phone can take a beating, compared to many other phones I've had. Other than the fact the reception isn't amazing, I really love my S4 model 919, its fast, compact enough, great display, good bat life, but like every phone it has it flaws. I'm sure that they wouldn't purposely f with their phones so once its modded it gives you an annoying random bug that would make you want to buy a newer S.
The question is how long you can endure the pain of rebooting every few hours, so why not upgrade??
Samsung want you to UPGRADE TO NEW IMPROVED S5,S6,S7,S80..!!
UPGRADE OR NEVER LEAVE AC OUTLET!!! hahaha
.. Personally, I probably will buy a S7 soon as it drops price ( I have a really active life) but for now I just deal with it.
>>> I'm more worried about when someone is gonna fix the video camera for Nouget !! Big up to ResurrectionRemix and XDA!! <<<
ps.. I don't ever remove the sim card, just a full reboot is all mine needs. GL
Jason Maze said:
Apparently this is a common hardware issue with S4, something to do with the battery fluctuating voltage to the sim card reader, I recently found out from a repair shop, whose only solution was to downgrade to stock. Heck no, I got Nouget and ain't turning back! Mine doesn't ever have an issue while it is charging. I flashed over a dozen different roms, tried using a few different modems (even stock), read somewhere that you can press a thin cardboard against the back of the sim card against the holder, that didn't work, tried to blow air into the holder, didn't work either, used different bootloaders, nope, preyed to god that I would not miss a call while I slept, nada, don't rely on wake up calls! Tried a new battery, that might have worked for abt a week.. but the dreaded "SIm card removed" message returned!! So I had some drinks and it got some too.. and I watched it get thrown at me and skip off a table, felt it burn up in the summers, in my pocket on many occasions, this phone has been through many adventures in the past couple years and still works great, never even cracked the screen! < knock on wood > This phone can take a beating, compared to many other phones I've had. Other than the fact the reception isn't amazing, I really love my S4 model 919, its fast, compact enough, great display, good bat life, but like every phone it has it flaws. I'm sure that they wouldn't purposely f with their phones so once its modded it gives you an annoying random bug that would make you want to buy a newer S.
The question is how long you can endure the pain of rebooting every few hours, so why not upgrade??
Samsung want you to UPGRADE TO NEW IMPROVED S5,S6,S7,S80..!!
UPGRADE OR NEVER LEAVE AC OUTLET!!! hahaha
.. Personally, I probably will buy a S7 soon as it drops price ( I have a really active life) but for now I just deal with it.
>>> I'm more worried about when someone is gonna fix the video camera for Nouget !! Big up to ResurrectionRemix and XDA!! <<<
ps.. I don't ever remove the sim card, just a full reboot is all mine needs. GL
Click to expand...
Click to collapse
Same issue here..
Just a thing I observe. When my sim card shows is disconnected or sometimes after reboot is even showing that my sim card is not inserted, I cannot turn on my mobile data and the sim card app is missing from app drawer and from application manager.
I really don't know if its a software or hardware issue.
Sometimes I get this error randomly, even when my phone is standing still on a table and I don't use it.
Thanks for the replies. So, I got a new SIM card and it seems to be working much better than before. My old SIM had a huge scratch on it, so I suspect part of the issue might have been that. I've also kept it in balanced power mode, and I noticed it happens more in battery saving mode. I've also been trying to keep it plugged in as much as possible, and I have extra charged batteries I swap in. It will also start working after a reboot and I don't have to pull the battery and card like I described before. I still haven't tried to change the boot loader or modem.
Edit: I'm also having an issue with not being able to download MMS unless I'm on WiFi
Are the apn settings correctly entered?
firstorbit84 said:
Hi, I installed the 8/20 CM 13 release on my S4 using CWM and it will (about 2-3 times a day) not recognize my sim card and tell me to restart. When it does recognize it, everything works well. To get it to recognize it again, I have to power off, pull the sim, power on, then power off again, and restart with the sim in. I searched and read that changing the modem/radio (modem.bin) drivers will usually fix it. Can someone please point me to the correct drivers and install instructions?
Click to expand...
Click to collapse
This is a known issue (not CM related); contact your carrier for a replacement.
Sent from my SGH-M919 using XDA-Developers Legacy app
Just an update: I'm still having this issue, but have just been living with it and trying to keep the phone charged. It seems to happen less on WiFi and when I'm actively using cellular data. Some apps seem to make it worse. I'm probably going to try a different release.
Sent from my SGH-M919 using Tapatalk

After motherboard replacement, constant signal drops

Hey guys,
I have a 5X that recently had a bootloop. The motherboard was swapped out using a donor phone. The phone is happy now with the exception of constant signal drops. I'm currently running 7.1.2 Pure Nexus rom however this issue was happening on stock 7.1.1 and after a 8.0 update (I reverted back to 7.1.2). The phone will behave normally then out of the blue the single strength indicator triangle is displays empty with an outlined triangle vs the traditional filled. I have no data and no cellular service. The only way I can get service back is after a reboot. Sometimes service will last 10 min, other times 4 hours. When I do have service its significantly weaker than typical, ~ -110. Is there some sort of hardware handshake that needs fixing? Would flashing a different radio be worthwhile? Wifi works fine and never cuts out. Any help would be most appreciated as this is very frustrating! Thanks in advance.
-Jesse
you can flash any roms with your repaired phone?
how did you that??
does your bootloader the "no RPMB" message?
jstein84 said:
Hey guys,
I have a 5X that recently had a bootloop. The motherboard was swapped out using a donor phone. The phone is happy now with the exception of constant signal drops. I'm currently running 7.1.2 Pure Nexus rom however this issue was happening on stock 7.1.1 and after a 8.0 update (I reverted back to 7.1.2). The phone will behave normally then out of the blue the single strength indicator triangle is displays empty with an outlined triangle vs the traditional filled. I have no data and no cellular service. The only way I can get service back is after a reboot. Sometimes service will last 10 min, other times 4 hours. When I do have service its significantly weaker than typical, ~ -110. Is there some sort of hardware handshake that needs fixing? Would flashing a different radio be worthwhile? Wifi works fine and never cuts out. Any help would be most appreciated as this is very frustrating! Thanks in advance.
-Jesse
Click to expand...
Click to collapse
openyourmind said:
you can flash any roms with your repaired phone?
how did you that??
does your bootloader the "no RPMB" message?
Click to expand...
Click to collapse
I'm not sure I understand the question. After swapping, the device behaves like a new phone. I was able to install TWRP, unlock bootloader, root etc. I do not receive any error about "no RPMB".
weird... I'm a little confused.
I read in many different forums that the repaired Nexus5x can no longer be rooted.
I have tried it with mine several times already unsuccessfully.
When you start the bootloader you see the message (no RPMB)
Maybe somebody has a solution for this?
openyourmind said:
I read in many different forums that the repaired Nexus5x can no longer be rooted.
Click to expand...
Click to collapse
Depends on who does it. LG UK replaced my motherboard last month. After repair, I was able to root it as easily as I did when I first got the phone.
my phone was at lg german
for over 2 weeks I am looking for a solution
Mine was not sent to a repair facility, I was fortunate to have a donor. Thread has slightly gotten off topic. Any thoughts to flashing another radio? Are some OS better suited for specific radios? Is there a way to verify which radio is most compatible with my OS / rom?
When I got my 5x repaired (motherboard replacement with brand new manufactured at 7/8/17) I can root my phone, unlocking bootloader etc.
Hi jstein84, I've the same identical problem (motherboard replacement after bootloop, and now intermittent signal and very poor reception, often -110dB)... Did you find any solution?
sebastian90 said:
Hi jstein84, I've the same identical problem (motherboard replacement after bootloop, and now intermittent signal and very poor reception, often -110dB)... Did you find any solution?
Click to expand...
Click to collapse
Could it be that something wasn't reattached correctly by the repairer?
In my case, the phone was perfect for 2-3 months after the replacement (never dropped, never got water in this period). Now, since one week, it started issuing this new problem, which seems to be very common after screen or mb replacement in the 5X. Very poor signal, with every SIM card I tried (it happened after I used the wifi hotspot, but no sure it matters). I've tried resetting network settings and hard resetting the phone, nothing changed. I've also tried to check the speaker component inside the rear case (where there are the antennas). It seems ok, I just noticed that if I cover the bottom left right corner of the phone, the signal totally disappears immediately. I'm getting crazy with this problem...
sebastian90 said:
In my case, the phone was perfect for 2-3 months after the replacement (never dropped, never got water in this period). Now, since one week, it started issuing this new problem, which seems to be very common after screen or mb replacement in the 5X. Very poor signal, with every SIM card I tried (it happened after I used the wifi hotspot, but no sure it matters). I've tried resetting network settings and hard resetting the phone, nothing changed. I've also tried to check the speaker component inside the rear case (where there are the antennas). It seems ok, I just noticed that if I cover the bottom left corner of the phone, the signal totally disappear instantly. I'm getting crazy with this problem...
Click to expand...
Click to collapse
You might try flashing the stock firmware with fastboot. I had a similar issue with bluetooth randomly cutting out. After flashing the stock firmware bluetooth now works without issue. I can't tell you why it fixed it because it shouldn't have made a difference, but maybe something got corrupted. Worth a try.
Sent from my [device_name] using XDA-Developers Legacy app
Thank you for your suggestion! I'll try and then I'll let you know if it works!
jd1639 said:
You might try flashing the stock firmware with fastboot. I had a similar issue with bluetooth randomly cutting out. After flashing the stock firmware bluetooth now works without issue. I can't tell you why it fixed it because it shouldn't have made a difference, but maybe something got corrupted. Worth a try.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I've flashed the stock firmware with fastboot, but nothing changed. It seems to be an hardware problem: when covering the right side of the phone, in particular the bottom right corner (and not the left one, as I wrongly said before), the signal immediately drops...
sebastian90 said:
I've flashed the stock firmware with fastboot, but nothing changed. It seems to be an hardware problem: when covering the right side of the phone, in particular the bottom right corner (and not the left one, as I wrongly said before), the signal immediately drops...
Click to expand...
Click to collapse
I'm glad to see this post is getting some new activity. To answer Sebastian's question, my phone seems better but still not great. I seem to have better coverage but I noticed that if I enter a complete dead zone, I get the hollow triangle, and the phone is not able to get service again until a reboot. This is after returning to a known service area. I have received numerous ota updates since my original post so I'm not sure if that's the cause. I had also tried flashing new radios a few months ago but to no avail. I personally believe that its a hardware issue but I have no way to verify that. I'm glad Im not the only one and I hope this helps out somebody. If nothing else its validation that you're not alone.

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