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ok so heres the thing. i got my second htc one x yesterday and it was absolutely fine . its HT24 btw. today the device started to flicker again, which was the cause the replaced the device in first place. i contacted htc directly. first of all i contacted htc uk, and asked them whether the screen flickering issue will be resolved by a software update. the surprise here is that the operator told me the issue was fixed in 1.28 OTA. well whats being said on the forums is that the issue was not resolved in both 1.28 and 1.29 updates. on another thread here, a person said that he contacted htc and they told him that an update (after 1.29) is due to come and must solve this screen problem. i just dont understand whats the real deal here is. a group in htc says that the problem is solved and any other problems are hardware and require a replacement, others say that it will be solved in an update soon. In both cases, htc operators say that htc knows about the issue. Well is this a kind of a joke or something? i have a 720$ phone that has screen issues, and every person at htc gives me a different answer. any help would be appreciated, as i personally have no idea what do.
you've referenced three different topics on the exact same issue, was there a need to start yet another one, whilst adding no new information?
phil112345 said:
you've referenced three different topics on the exact same issue, was there a need to start yet another one, whilst adding no new information?
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i just want to know exactly whats behind this problem since i cant find out after reading ALOT and contacting almost everybody. so i combined all the crap that is being said in one thread...
MohamadAli said:
i just want to know exactly whats behind this problem since i cant find out after reading ALOT and contacting almost everybody. so i combined all the crap that is being said in one thread...
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Click to collapse
We've all read a lot, discussed the issue. Most of us have been onto HTC and complained. Sit and wait like the rest of us.
The whole idea of the thread is to discuss the issue in ONE thread. Then people know where to look, not everyone starting their own.
Sent from my HTC One X using xda premium
MohamadAli said:
ok so heres the thing. i got my second htc one x yesterday and it was absolutely fine . its HT24 btw. today the device started to flicker again, which was the cause the replaced the device in first place. i contacted htc directly. first of all i contacted htc uk, and asked them whether the screen flickering issue will be resolved by a software update. the surprise here is that the operator told me the issue was fixed in 1.28 OTA. well whats being said on the forums is that the issue was not resolved in both 1.28 and 1.29 updates. on another thread here, a person said that he contacted htc and they told him that an update (after 1.29) is due to come and must solve this screen problem. i just dont understand whats the real deal here is. a group in htc says that the problem is solved and any other problems are hardware and require a replacement, others say that it will be solved in an update soon. In both cases, htc operators say that htc knows about the issue. Well is this a kind of a joke or something? i have a 720$ phone that has screen issues, and every person at htc gives me a different answer. any help would be appreciated, as i personally have no idea what do.
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Click to collapse
how to solve this issue exactly, i don't know but I let you know my experience, I had this issue and I uncheck the option ..Show Screen Updates.. under Developer options in setting and my problem gone away.
ramis7 said:
how to solve this issue exactly, i don't know but I let you know my experience, I had this issue and I uncheck the option ..Show Screen Updates.. under Developer options in setting and my problem gone away.
Click to expand...
Click to collapse
That's something else entirely.
Sent from my HTC One X using xda premium
first you need to clarify if we are talking about LCD backlight flicker or LCD edge ripple or random glitches
if you mean the glitches its sorted by 1.29, if you mean LCD edge ripple its a trait if the One X laminated screen
if you mean backlight flickering we discussed the issue with HTC and they said they figured it out and working on update after 1.29
further info about this relates to a main feature on Tegra3 which controls backlight dynamically to reduce poet consumption, the feature is called prism, if you pull a dmseg log from your device you will see tegra interacting with backlight all the time which might the root if the issue, ie software
one of our developers shaky is looking into it and also saying its software
Asus Transformer prime had the issue and it was sorted under much effort from Nvidia and Asus
and finally nevemind HTC hotline they can't answer what they don't have a script for, keep in mind they have to deal with hundred of devices
we have two flicker threads filled with info we dont need another
Alright thanks for your help hamdir, i meant the backlight flicker and i hope the problem is software as everybody is saying
Sent from my HTC One X using XDA
MohamadAli said:
i personally have no idea what do.
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Click to collapse
Neither do all the people politely posting in the two existing threads that have been running on this for weeks. Your comments and situation are no different than anyone else’s thus making the start of a new thread pretty lazy on your part.
The last report (contained in the other two threads) is that on May 2 HTC said they identified the issue causing the graphics problems and are working on an update. That's all anyone here knows and if that changes it'll be posted in the other two threads.
In the absense of any other info your choices are the same as everyone elses.
1) Wait for the update and trust HTC gets it right.
2) Return of sell your phone and get something else.
hamdir said:
first you need to clarify if we are talking about LCD backlight flicker or LCD edge ripple or random glitches
if you mean the glitches its sorted by 1.29, if you mean LCD edge ripple its a trait if the One X laminated screen
if you mean backlight flickering we discussed the issue with HTC and they said they figured it out and working on update after 1.29
further info about this relates to a main feature on Tegra3 which controls backlight dynamically to reduce poet consumption, the feature is called prism, if you pull a dmseg log from your device you will see tegra interacting with backlight all the time which might the root if the issue, ie software
one of our developers shaky is looking into it and also saying its software
Asus Transformer prime had the issue and it was sorted under much effort from Nvidia and Asus
and finally nevemind HTC hotline they can't answer what they don't have a script for, keep in mind they have to deal with hundred of devices
we have two flicker threads filled with info we dont need another
Click to expand...
Click to collapse
hey thnks for all the info, Can i please ask you, do u know the reason live wallpaper stops in sense when going from one screen to another, its most annoying for me and don't know why nobody is mentioning it, or my handset is faulty, PLEASE HELP!!!!
dryspuri said:
hey thnks for all the info, Can i please ask you, do u know the reason live wallpaper stops in sense when going from one screen to another, its most annoying for me and don't know why nobody is mentioning it, or my handset is faulty, PLEASE HELP!!!!
Click to expand...
Click to collapse
sense launcher bug, we all have it, try apex launcher they work fine
dryspuri said:
hey thnks for all the info, Can i please ask you, do u know the reason live wallpaper stops in sense when going from one screen to another, its most annoying for me and don't know why nobody is mentioning it, or my handset is faulty, PLEASE HELP!!!!
Click to expand...
Click to collapse
It's a bug. I'm sure it'll get fixed in due course, no way in hell is that a hardware fault.
Sent from my HTC One X using XDA
BarryH_GEG said:
1) Wait for the update and trust HTC gets it right.
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Click to collapse
You really suggested people should trust HTC to get it right?!
Have you seen the ONE X section? It is one disaster after another. What HTC should do is order a global recall, develop another year and try again in 2013. I've seldomly seen a big company fail this hard. I honestly hope they go near bankrupt because of it, so they never pull off **** like this again.
I got my money back today after my 3rd one, even the shop said "don't trade again or buy another one, as they are all flawed."
Hey guys,
I've had this wifi antenna issue since long as my phone is from the first batch.
Been to HTC workshop but got a really stupid answer for my wifi antenna issue "he said we are coming up with a software upgrade and that night just fix your antenna issue" not arguing with him I just left and want to know if anyone of you guys have sent your fone to workshop a d what was the result repairing or replacing....
Hope to get a feedback from some Indians who are using HTC one x with wifi antenna issue.
Thanks
Dharam kapadia
Sent from my HTC One X using xda app-developers app
dharam.kapadia said:
Hey guys,
I've had this wifi antenna issue since long as my phone is from the first batch.
Been to HTC workshop but got a really stupid answer for my wifi antenna issue "he said we are coming up with a software upgrade and that night just fix your antenna issue" not arguing with him I just left and want to know if anyone of you guys have sent your fone to workshop a d what was the result repairing or replacing....
Hope to get a feedback from some Indians who are using HTC one x with wifi antenna issue.
Thanks
Dharam kapadia
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I don't find that an issue at all..although never noticed it on my HOX..coz I am not in a habit of holding my HOX in such a way so that I can press the exact spot between Volume Up and Camera n watch my WiFi signal go down by 2 bars
Sent from my Stunning White HTC One X
And there was no need to create a new thread..u could have asked this in the Indian Owners thread..don't make the forum crowded n confusing..
PLEASE CLOSE THIS THREAD IMMEDIATELY ...
Sent from my Stunning White HTC One X
LakshayX said:
And there was no need to create a new thread..u could have asked this in the Indian Owners thread..don't make the forum crowded n confusing..
PLEASE CLOSE THIS THREAD IMMEDIATELY ...
Sent from my Stunning White HTC One X
Click to expand...
Click to collapse
and you should have read what the wifi fault is all about. wifi gets BETTER when you push the spot on the back. so its a hardware fault and no user fault.
Sorry buddy if u feel it's crowded but I really see the need to create a new thread.... Thanks for your awesome reply I am sure your answer is creating a confusion I clearly asked has one sent the fone to workshop and did not ask or an option on how to hold the phone and ignore a factory fault in the device.... So good luck holding your device and not pressing and be happy with your hox
Thanks for your time and reply
Sent from my HTC One X using xda app-developers app
Don't live in India, but have a HOX intended to be sold there. WiFi fluctuates at times, but the three times I've tried the squeeze test my signal actually dropped (good thing). Just give HTC a ring rather than going into the store
Sent from my HTC One X using xda app-developers app
Since there is a Indian owners thread, it would have made sense posting there.
As for your issue, its reverse death grip like N3m3515 mentioned. If your wifi improves on squeezing the region between volume and camera, you have the issue.
And for HTC Service center in India, just put a sofware like wifi analyzer on your phone to prove you're facing the reverse death grip and argue with them about it being a hardware issue and not software issue. I haven't dealt with them, I myself am facing this issue but my warranty is in the UAE and trying to get it fixed here(India) is chargeable by $35(cost of sending it to an international htc service center -_-)
So I have to wait till I go back to the UAE and hope they don't catch my phone having been unlocked by HTC Dev.
Hello, I am from india and looking for buying a new phone. Can you please tell me what are the problems and disadvantages of HTC ONE X.
Dr. Sheldon Cooper said:
Hello, I am from india and looking for buying a new phone. Can you please tell me what are the problems and disadvantages of HTC ONE X.
Click to expand...
Click to collapse
have you considered searching?
lawrence750 said:
have you considered searching?
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Click to collapse
yes, I searched there are issues with wifi and heating. Want to know personally what are the disadvantages by indian users.
dharam.kapadia said:
Hey guys,
I've had this wifi antenna issue since long as my phone is from the first batch.
Been to HTC workshop but got a really stupid answer for my wifi antenna issue "he said we are coming up with a software upgrade and that night just fix your antenna issue" not arguing with him I just left and want to know if anyone of you guys have sent your fone to workshop a d what was the result repairing or replacing....
Hope to get a feedback from some Indians who are using HTC one x with wifi antenna issue.
Thanks
Dharam kapadia
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I had the WiFi issue and I got the same reply when I called HTC support. Subsequently, I went to the service center and explained the issue in detail. I was issued a DOA immediately. If this does not help, you can write to [email protected] and [email protected] explaining your problem and demanding that your phone be fixed or replaced. Also, make sure you are actually facing the problem.. a lot of people (like LakshayX) don't understand the issue and few others are simply paranoid. The only way you can get your phone fixed is to keep following customer support and escalating the issue till you get a satisfactory reply. Hope that helps.
Hey guys,
I have always been very satisfied with my One X, but it's starting to piss me right off.
Since the last update (1.29.401.11) the GPS isn't working with my phone anymore. In addition I have a yellow spot on my display which doesn't disappear.
Today I returned from my holiday abroad and I wanted to connect to my wifi network at home, but it just doesn't work. If I click "connect" nothing happens.
Seems like my formerly perfect working One X has turned into the most horrible one with every problem you could think of.
I did try a hard reset earlier, but it didn't fix the issues. Can I expect the problems to be fixed with the next update (4.04 or 4.1), or is it definitely a hardware fault?
Does anyone have any experience how long it approximately takes HTC to repair the phone? This is important, as I am planning to move to Germany soon and I am not sure if I should send the phone to HTC in Germany or the UK. I didn't unlock or root my phone, so I guess the warranty claim should be no problem at all. Do you think I can expect to receive a new phone instead of having mine repaired? as far as I know they will have to replace the display and the mainboard because of my problems, right? So a new phone would be the easier choice for them or am I wrong?
Thanks in advance for your help!
You could try to flash the latest RUU, some who had WiFi problems now say they are fixed.
Won't hurt to try.
RUU can be installed on stock locked devices, so maybe something to look into?
You can get the RUU from my Dropbox link.
http://db.tt/eYSlILnf
Enter fastboot on phone,
Plug in usb cable to phone from PC
Should now say fastboot USB on phone
Double click RUU on PC to install
from my HTC One X using Tapatalk 2
PCServe said:
Hey guys,
I have always been very satisfied with my One X, but it's starting to piss me right off.
Since the last update (1.29.401.11) the GPS isn't working with my phone anymore. In addition I have a yellow spot on my display which doesn't disappear.
Today I returned from my holiday abroad and I wanted to connect to my wifi network at home, but it just doesn't work. If I click "connect" nothing happens.
Seems like my formerly perfect working One X has turned into the most horrible one with every problem you could think of.
I did try a hard reset earlier, but it didn't fix the issues. Can I expect the problems to be fixed with the next update (4.04 or 4.1), or is it definitely a hardware fault?
Does anyone have any experience how long it approximately takes HTC to repair the phone? This is important, as I am planning to move to Germany soon and I am not sure if I should send the phone to HTC in Germany or the UK. I didn't unlock or root my phone, so I guess the warranty claim should be no problem at all. Do you think I can expect to receive a new phone instead of having mine repaired? as far as I know they will have to replace the display and the mainboard because of my problems, right? So a new phone would be the easier choice for them or am I wrong?
Thanks in advance for your help!
Click to expand...
Click to collapse
Since your on 1.29.401.11 you can flash the 2.17.401.2 RUU which is the latest from htc. You dont have to be htc dev unlocked to flash it. It might fix the radio issues that you are having. If not it might be a hardware problem so you would have to send it to htc. I have never sent any of my htc phones back for a fix (touch wood) so i cant comment on that.
You can find the RUU In this link http://forum.xda-developers.com/showthread.php?t=1543604 The thread does have mirrors for the RUU if you dont have a file factory account.
Hope it helps :cyclops:
Thank you so far! I just flashed the new RUU, but it didn't fix any of my problems.
The worst about this is, that I didn't know that a factory reset is performed during the process, I thought it's just like installing the automatic updates, so I didn't do a backup of my latest data. I don't blame you for that, I should have thought of that before flashing the new RUU version.
Anyways, I guess I will have to send my phone to HTC to fix the problems.
HTC say their max turn around time is 1-2 weeks I'd give it 3 just to be safe and plan from that.
Another problem I have now after the RUU update: My phone is always saying "Damaged phone storage" and it is asking me to format the sd card. If I click cancel nothing happens, but I can't access the storage at all. If I connect the phone to the PC it doesn't give me the option to choose "Disk Drive", there is just "Charge only", "USB Tethering" and "Internet Pass through".
As I have some important data on the storage, I need to access my phone storage before sending my phone to HTC or formatting it.
Any ideas how to resolve this?
EDIT:
I just tried to connect to my Media Link HD and it works perfectly, still I cannot connect to my home wifi network. This is a bit weird, as the Media Link HD connects to the phone via wifi as well, doesn't it?
Hi
PCServe said:
Hey guys,
I have always been very satisfied with my One X, but it's starting to piss me right off.
Since the last update (1.29.401.11) the GPS isn't working with my phone anymore. In addition I have a yellow spot on my display which doesn't disappear.
Today I returned from my holiday abroad and I wanted to connect to my wifi network at home, but it just doesn't work. If I click "connect" nothing happens.
Seems like my formerly perfect working One X has turned into the most horrible one with every problem you could think of.
I did try a hard reset earlier, but it didn't fix the issues. Can I expect the problems to be fixed with the next update (4.04 or 4.1), or is it definitely a hardware fault?
Does anyone have any experience how long it approximately takes HTC to repair the phone? This is important, as I am planning to move to Germany soon and I am not sure if I should send the phone to HTC in Germany or the UK. I didn't unlock or root my phone, so I guess the warranty claim should be no problem at all. Do you think I can expect to receive a new phone instead of having mine repaired? as far as I know they will have to replace the display and the mainboard because of my problems, right? So a new phone would be the easier choice for them or am I wrong?
Thanks in advance for your help!
Click to expand...
Click to collapse
Sounds like the antenna connection hardware fault that also can affect the GPS antenna. See the start of this thread for info. http://forum.xda-developers.com/showthread.php?t=1688538
Flashing ROMs is not going to fix it, it is a known hardware fault. I'm wondering if your phone has run hot or has been stressed/bent, for example in your pocket, this potentially causes the broken antenna connections and might also have caused the yellow spot.
Regards
Phil
After another hard reset the wifi is working again, still having the GPS problems and the yellow spot though.
I actually don't think I ever bent the phone, of course I carry it around in my pocket, but that's what a phone should be made for, right? However, if it was bent in any way will this cause any problems with a warranty claim? The yellow spot doesn't really bother me as it is barely visible, but I have purchased Navigon a while ago and I would like to use it with my One X now, so I wanted to send the phone to HTC sooner or later to get it fixed.
The other day I tried to use Navigon on a short trip (around 20 miles) without expecting a GPS signal at all.
After like 5 Minutes it suddenly picked up a GPS signal and Navigon worked fine for approximately 10 miles. Then it suddenly just stopped again.
Is this really a hardware issue? Any ideas how to probably get it fixed without sending it to HTC?
If a flash of new ROM and hard reset doesnt fix your problems, its most likely hardware issue. Like everyone said, just send it back to HTC.
One x is a crap phone. Worst HTC device ever
Sent from my HTC One X using xda premium
Randomly today my wifi won't connect to my router. It's not my router that's the problem as I can connect other devices fine. The phone just doesn't see the router. I've tried two routers and it just doesn't show either in range. The only way I can get it to connect is if I stand right next to the router I get a connection but no signal bars and it doesn't let me browse the Web or anything.
I read the wifi signal fault thread and I tried to squeeze the handset and boom I got some more bars of signal!! I never had this problem before. My phone is unlocked so I'm screwed...
Sent from my HTC One X using xda app-developers app
kevz65 said:
Randomly today my wifi won't connect to my router. It's not my router that's the problem as I can connect other devices fine. The phone just doesn't see the router. I've tried two routers and it just doesn't show either in range. The only way I can get it to connect is if I stand right next to the router I get a connection but no signal bars and it doesn't let me browse the Web or anything.
I read the wifi signal fault thread and I tried to squeeze the handset and boom I got some more bars of signal!! I never had this problem before. My phone is unlocked so I'm screwed...
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Unlocking didn't cause the problem, so according to htcs warranty you're still covered. This problem is known by htc as I'm sure you know
If you are from UK, the law is on your side anyways so you don't need to worry.
You can either repair yourself, but I'd recommend getting it done properly
If htc give you problems about repairing it free of charge under the warranty, let us know
Sent from my HTC One X using xda app-developers app
Seriously dude, don't bother wasting your time sending it to HTC getting it fixed. You will lose your phone for a long time and have a nightmare because of the unlocked bootloader.
Either get it repaired from where you bought it, or fix it yourself. It honestly is very easy to fix and takes about 10 minutes.
Fokas. said:
Seriously dude, don't bother wasting your time sending it to HTC getting it fixed. You will lose your phone for a long time and have a nightmare because of the unlocked bootloader.
Either get it repaired from where you bought it, or fix it yourself. It honestly is very easy to fix and takes about 10 minutes.
Click to expand...
Click to collapse
I do understand, but if op is from uk then all is good, htc can try and say no, but all it takes is them to realise you're going to take it to small claims court and win, and they'll back down without a doubt
They wouldn't let it go as far as court
Sent from my HTC One X using xda app-developers app
Thanks guys. It's gone from bad to worse. My mobile data has stopped working fully. It connects intermittently and I have to squeeze to get signal. I'm emailing htc today
Sent from my HTC One X using xda app-developers app
If you're in the UK try sending it to HTC I had the WiFi issue and they fixed it and sent it back within four days.
Sent from my HTC One X using Tapatalk 2
I honestly read the title as 'My wife has stopped working'!
Get in touch with HTC and see what they advise.
Fokas. said:
Seriously dude, don't bother wasting your time sending it to HTC getting it fixed. You will lose your phone for a long time and have a nightmare because of the unlocked bootloader.
Either get it repaired from where you bought it, or fix it yourself. It honestly is very easy to fix and takes about 10 minutes.
Click to expand...
Click to collapse
how to fix it in 10 minutes?
My 10 doesnt like to receive calls, it seems the problem hasnt been fixed using all the various software procedures (flash, RUU,...). Strange because I get calls sometimes, other times they simply get sent to voicemail. Also checked with carrier, no problems.
Authorized device exchange nearly 2 months ago, and HTC still has not said any word of swapping my device. The service is terrible, they keep telling me they have no further information. HTC placed a hold on my card the same day I authorized it. Long story short, I am not getting any updates, and Im left with a works 50% of the time device, it hasnt been a year even...
Anyone else having a hard time with HTC?
On principle I should never buy HTC again... too bad, i love this phone
I had a lot of trouble with an exchange several months back. I'm not going to go into detail because it was too painful. There's another thread somewhere around in these sections about this subject.