Develop Bugs

Relock Bootloader on Xperia Arc and get Back SE WARRANTY ?

Hi Guys
i have the famous front cover brake.
My phone goes to the Service CEnter from Se here in Germany
and they said that i changed the Firmware so the warranty isnt anymore available.
Now i have only unlock the Bootloader and rooted my phone.
Now i have relocked the Bootloader and flashed the stocl 2.3.4 FW on it.
Should i try to resend it to the Service Center ?
or will they still recognize that i unlocked the bootloader ?

dubist said:
Hi Guys
i have the famous front cover brake.
My phone goes to the Service CEnter from Se here in Germany
and they said that i changed the Firmware so the warranty isnt anymore available.
Now i have only unlock the Bootloader and rooted my phone.
Now i have relocked the Bootloader and flashed the stocl 2.3.4 FW on it.
Should i try to resend it to the Service Center ?
or will they still recognize that i unlocked the bootloader ?
Click to expand...
Click to collapse
They probably won't even notice, btw u meant "front cover break"? The stupid crack near the sensor?
If yes i think its said in that thread that issue it is covered by warranty.

When you unlock the bootloader, you provide to Sony Ericsson the IMEI code of your telephone. I think if you send it again to the Service Center they *might* check in a database if that IMEI has been provided in past to unlock the device... this is why at the moment I prefer not to root (and so not to unlock bl) my Arc s.

yes but they dont want do accept the Warranty
They say that if i unlock the bootloader (and i have done this)
the Warranty is anymore available

Alleniv said:
When you unlock the bootloader, you provide to Sony Ericsson the IMEI code of your telephone. I think if you send it again to the Service Center they *might* check in a database if that IMEI has been provided in past to unlock the device... this is why at the moment I prefer not to root (and so not to unlock bl) my Arc s.
Click to expand...
Click to collapse
+1
And It's said during the unlock procedure that the warranty will be void... at least the official SE procedure...

For hardware issues I don't think we will have that issue. Unlocking Bootloader and Hardware issue is not really related unless we bricking by flash ROM or something.

If u got warranty pls update this post.that will help others.thanks in advance

I read that this warranty is avoid only for SOFTWARE SUPPORT.
Following the law, they should keep in charge all material problem.

Alleniv said:
When you unlock the bootloader, you provide to Sony Ericsson the IMEI code of your telephone. I think if you send it again to the Service Center they *might* check in a database if that IMEI has been provided in past to unlock the device... this is why at the moment I prefer not to root (and so not to unlock bl) my Arc s.
Click to expand...
Click to collapse
It is not possible. As you can see in official instructions, last step:
Code:
Warning! If you perform this step, you will unlock the boot loader and which may void your warranty and/or any warranty from your carrier.
So you void warranty only if you physically unlock your bootloader and perform last step. So requesting unlock code SHOULDN'T void warranty.

Alleniv said:
When you unlock the bootloader, you provide to Sony Ericsson the IMEI code of your telephone. I think if you send it again to the Service Center they *might* check in a database if that IMEI has been provided in past to unlock the device... this is why at the moment I prefer not to root (and so not to unlock bl) my Arc s.
Click to expand...
Click to collapse
Getting an unlock code doesn't mean that you should have unlocked it...it gives you the option. That's it

[Q] How to relock bootloader to 'locked' not 'relocked'

Hi guys, i have a question, i want to return my phone for warranty and i've read this thread that if your bootloader is showing 'relocked' you cannot return the device for warranty.
I am here to ask if there is a way to make the bootloader show 'locked' bootloader instead of 'relocked'?
it would be GREATLY appreciated if you could help me. thanks!
for those who want to relock their bootloader can follow the instructions here

There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.

ckpv5 said:
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
Click to expand...
Click to collapse
actually i'm looking to sell the phone, the phone have no issues whatsoever, but if the person i sell to wants to claim warranty, it may be an issue.

Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.

rayford85 said:
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
Click to expand...
Click to collapse
so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?

zincsnow said:
so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
Click to expand...
Click to collapse
Correct. From what I've read, unlocking voids the warranty instantly (even tho htcdev says it "could" void your warranty) So any repairs are gonna cost you.
Sent from my HTC One X using xda premium

I saw this
kfasheldon said:
OK.. while trying to re-flash my phone after messing up, I tried to re-lock (fastboot oem lock) and it put up 3 messages, 1 succeed, 2 failed, on reboot of phone it read locked.
Yes!! Locked not re-locked ! I forgot I had not flashed stock recovery ! So triued to unlock, it worked but I could not flash stock recovery, failed, but I could re-lock with same LOCKED message, if I then went from HBoot to Fastboot I got a new menu SECURITY .. bellow locked a message SECURITY WARNING, if I select SECURITY menu then I get a new screen , KEYCARD failed, and reboots.
Anyway the LOCKED was enough to get the phone swapped as its two weeks old, any way after charging and attempting RUU again it locked on black HTC screen most times it booted.
Still maybe this menu holds a key to S-OFF, and maybe the relock failing can be replicated, it seems to have sent only 1 of 3 parts if the file across, so if you phone is bricked maybe you can give it a shot for htc service cover by part re-locking in some way.
http://dl.dropbox.com/u/7526938/IMAG0439.jpg
http://dl.dropbox.com/u/7526938/IMAG0384.jpg
Click to expand...
Click to collapse
and was hoping we could make some headway on it.

I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself

kylec said:
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
Click to expand...
Click to collapse
Unfortunately I bought it outright from All phones. Don't think they'll accept it. but never mind anymore, I sold my HTC one x. I put up a *phone has boot loader unlocked* note on the ad
Sent from my Samsung Galaxy S3

Will I lose the maintenance if i unlock my device

will i?

Do you mean updates from your carrier? I'm not sure the answer, but since it looks like you have an international Ion you should be able to unlock the bootloader, so you would just have to flash the upgrades manually if you can't receive maintenance OTA
If I'm wrong someone please speak up

If you unlock the BL then you will be unable to do OTA updates or updates through PC Companion unless you relock the bootloader first. As far as warranty goes thats up to Sony if they will still provide warranty repair after the BL is unlocked. Look at the Sony Bootloader unlock page for info. http://unlockbootloader.sonymobile.com/

Spectre51 said:
If you unlock the BL then you will be unable to do OTA updates or updates through PC Companion unless you relock the bootloader first. As far as warranty goes thats up to Sony if they will still provide warranty repair after the BL is unlocked. Look at the Sony Bootloader unlock page for info. http://unlockbootloader.sonymobile.com/
Click to expand...
Click to collapse
yeah, i mean warranty. are you mean that if i relock my device, they will provide the warranty?:laugh:

siuming720 said:
yeah, i mean warranty. are you mean that if i relock my device, they will provide the warranty?:laugh:
Click to expand...
Click to collapse
No they will always know you unlocked it via the official sony way because you have to provide your IMEI number to get the unlock code.

Sony: Unlocking Bootloader/Warranty

Hi I'm looking for some ideas on this issue.
So the events are something like this:
Sony: Unlocking the bootloader MAY void warranty
Sony: Try the ICS Beta - unlock your warranty! Come to Disneyland! :victory:
Sony: Clarification, may issues with phones are a result of modding so we won't honour the warranty
So what is it then? I own a Sony 2010, 2011 and now a 2012 device. But given the change of news, I'm concerned about unlocking the bootloader. I don't want to ruin the 2 year warranty of a new phone.
I asked Sony about this today and they said that a lot of issues they see with their phones are as a result of modding, so if the BL is unlocked, you lose your warranty and he even said he will not help me further with the issue (despite that they have an entire website dedicated to it...).
Any comments? Any personal stories; have you been accepted/refused warranty?

How about root ?
Sent from my LT15i using xda premium

I'm wondering how many of you here didn't root their phone and having bootloader locked ...
I got mine LT18i rooted and unlocked BL at the first day

Root is right and also whether unlocking bootloader is dangerous and may void your warranty instead.
Sent from my LT15i using xda premium

I hate having to ask about the warranty but it seems the issue is still unclear. People have reported returning phones to Sony with some being accepted after unlocking BL and some rejected.
I thought there must be some knowledgeable people in the Arc area, you guys were got an ICS beta ROM yeah? That's a tempting invitation from Sony to unlock the BL.

If we lock the bootloader will the service center know we are rooted?

I have unlocked my z play's bootloader for downgrading to MM. Will this nullify my warranty? Is there anyway for the service center people to know I unlocked the bootloader?

You void the warranty with requesting the code. It does not matter if you use the code. Your device is in the database. If your dealer sends it to Lenovo for warranty repair, they open the battery cover, read the IMEI or other device data, recognize you requested the code, write a letter "warranty void" and send it back. That's my experience. At least that's what happened to my Moto X Play with hardware problems which are not software related (flaky contact on USB and SD card).

Yes, the bootloader will show as re-locked (there are three states: locked, relocked and unlocked). It will show in the bootloader menu. (status:2 or something like that)

Yes they will know as soon as they check your IMEI on their database.
With other companies that's not case, but with Motorola they void the warranty the moment you request the unlock code from the website.
My Moto Z died 3 months ago, and i have no where to go. When i went to the service center they told me that i rooted the device and i wont get the warranty without even looking at my phone. they just checked the IMEI on their database.

BTW.... Who has successfully locked bootloader on MZP ..?
Anyone !!!:laugh::laugh:
It's not possible to relock bootloader ...As there is no signed firmware available ......

Yes they will know... I just put in for a warranty exchange last month after having issues with it. Yes it was unlocked and had a custom rom on it when I returned it. They had a New Play in my hands within 2 days. They knew the phone was unlocked, I documented it on my warranty claim and they still approved and sent out a replacement. Thank you Moto.