Develop Bugs

[Q] Does flashing 'universal' (unlocked) stock ROM void my warranty?

Hey guys,
I'm sorry if this has been asked before - I did a search around but found nothing, surprisingly. Question is, if I flash my HTC One X (which is currently stock and on a plan with Vodafone, so full of 'bloatware' and 'outdated' builds) with the 'universal' (unlocked?) stock ROM will my original warranty be voided? My main reasons for wanting to do this is remove a few unnecessary apps that Vodafone include and make sure I'm receiving the latest OTA updates straight from HTC. Obviously I can continue to wait for the updates and turn a blind eye to the 'crapware', but if I'm able to flash the official stock ROM straight from HTC then I'd much rather do that, just need to make sure no warranty issues will arise as I'd hate to have such a beautiful device collecting dust because I was too impatient or ignorant to check beforehand.
Thanks for any suggestions or help,
DJ GLiTCH

...

If you are going to flash any ROM (including stock) you will need to unlock your bootloader first (via HTC dev) and install CWM Recovery. The act of unlocking you bootloader voids your warranty. They keep a note of all of the phones that they have unlocked. You may still be covered for physical defects (although maybe not) and you definitely won't be covered for anything software related.

gifton1 said:
If you are going to flash any ROM (including stock) you will need to unlock your bootloader first (via HTC dev) and install CWM Recovery. The act of unlocking you bootloader voids your warranty. They keep a note of all of the phones that they have unlocked. You may still be covered for physical defects (although maybe not) and you definitely won't be covered for anything software related.
Click to expand...
Click to collapse
Not technically true.
HTC clearly state that unlocking your bootloader *may* void *certain* parts of your warranty. In other words if you screw up your phone as a result of flashing roms then your on your own. If your phone develops a fault then it's covered.
HTC can't possibly keep a note of what phones have been unlocked. How can they? When you go through HTCDev.com you get sent the unlock file which you then have to flash. Only because HTC sent you this file it does not mean that you have flashed it - you may have changed your mind afterwards.
Once you unlock your bootloader and flash a custom rom you can choose you revert back to Stock by relocking then flashing the Vodafone branded RUU file. Providing you don't balls up your phone during this process your entire warranty will remain intact, including software issues.

dr9722 said:
Not technically true.
HTC clearly state that unlocking your bootloader *may* void *certain* parts of your warranty. In other words if you screw up your phone as a result of flashing roms then your on your own. If your phone develops a fault then it's covered.
HTC can't possibly keep a note of what phones have been unlocked. How can they? When you go through HTCDev.com you get sent the unlock file which you then have to flash. Only because HTC sent you this file it does not mean that you have flashed it - you may have changed your mind afterwards.
Once you unlock your bootloader and flash a custom rom you can choose you revert back to Stock by relocking then flashing the Vodafone branded RUU file. Providing you don't balls up your phone during this process your entire warranty will remain intact, including software issues.
Click to expand...
Click to collapse
If you unlock and afterwards relock the bootloader again, in fastboot mode it says bootloader RELOCKED and not LOCKED. That`s how they see it.

I spoke to Vodafone Australia and they assured me that the act of unlocking alone does NOT void your warranty, however once you make a modification, warranty is gone. So yes, flashing another Rom will void warranty
Sent from my HTC One X using XDA

dr9722 said:
Not technically true.
HTC clearly state that unlocking your bootloader *may* void *certain* parts of your warranty. In other words if you screw up your phone as a result of flashing roms then your on your own. If your phone develops a fault then it's covered.
HTC can't possibly keep a note of what phones have been unlocked. How can they? When you go through HTCDev.com you get sent the unlock file which you then have to flash. Only because HTC sent you this file it does not mean that you have flashed it - you may have changed your mind afterwards.
Once you unlock your bootloader and flash a custom rom you can choose you revert back to Stock by relocking then flashing the Vodafone branded RUU file. Providing you don't balls up your phone during this process your entire warranty will remain intact, including software issues.
Click to expand...
Click to collapse
Actually, as pointed out by Gee2012 above, the bootloader says Relocked if you lock it again - so it is fairly obvious. This is irrelevant anyway as they have your phone imei number which is most probably what they use - they aren't stupid!
And from what I have been reading - HTC are being funny when people are trying to claim on warranty even if it is a physical defect that you have, once you have unlocked your bootloader. See here:
http://forum.xda-developers.com/showthread.php?t=1631610

gifton1 said:
Actually, as pointed out by Gee2012 above, the bootloader says Relocked if you lock it again - so it is fairly obvious. This is irrelevant anyway as they have your phone imei number which is most probably what they use - they aren't stupid!
And from what I have been reading - HTC are being funny when people are trying to claim on warranty even if it is a physical defect that you have, once you have unlocked your bootloader. See here:
http://forum.xda-developers.com/showthread.php?t=1631610
Click to expand...
Click to collapse
Yes I know it says relocked but HTC arnt keeping a "note" as such at the point of unlocking via HTCDev.
I sent my HOX back due to dust under the screen with the bootloader relocked and I received it back good as new (still unlocked).

dr9722 said:
Yes I know it says relocked but HTC arnt keeping a "note" as such at the point of unlocking via HTCDev.
I sent my HOX back due to dust under the screen with the bootloader relocked and I received it back good as new (still unlocked).
Click to expand...
Click to collapse
They gave your phone back due to a hardware issue - fair enough. But if you went back for example with poor signal quality, even if you have flashed your original RUU, I very much doubt they would consider that under warranty anymore. They know you have unlocked the bootloader and tinkered with the software (even tho you are now back on stock). Have a lock at the link that i posted - it seems to be pretty murky water!

I also think that it also varies from servicecenter to servicecenter how they cope with this procedure or protocol. Some are more strict than others. I once took a bricked I9000 (due to a bad flash) to Dynafix and they repaired it under warranty!
It was running a custom rom and kerrnel.

Thank you all very much for your responses. I'm sorry for the delay, but for some reason never received any email notifications of replies.
I understand that flashing 'may' void warranty, depending on how far you go with the whole unlocking the bootloader and custom roms, but my concern is with flashing a non-carrier orientated stock rom. Such that I can revive updates quickly and OTA without needing the delay of Vodafone and the like, as well as removing all of their 'useful apps' they include inside their roms which I cannot remove.
Not trying to go off topic here either, but I come from a Samsung background (upgraded from the original Galaxy S) and was just wondering if the flashing process is similar? Like I'm guessing there is no odin for HTC, but clockwork mod and the rest are still around, correct? Not after instructions, just curious, as I'm trying to avoid losing my warranty and would likely only flash stock roms (for the time being at least, until I cave in). Cheers.

According to Vodafone, you will lose your warranty regardless of what you flash whether its stock based or not. They also said that simply rooting voids it as well.
However you might be able to flash the stock RUU for voda which may cover your tracks. I'm not 100% though.
As for flashing, Im still stock at the moment but from what I gather it is the same with respect to clockworkmod recovery and what not. But just double check any OPs before you start though lol
Sent from my HTC One X using XDA

[Q] Question: Rooting and Bootloader

I recently came across this article here: http://www.redmondpie.com/unlock-nearly-all-htc-bootloaders-while-sparing-your-warranty/
Basically, I can lock and unlock my bootloader at will
Warranty is voided if you unlock the bootloader, which is required for rooting, unless there's a method to do otherwise.
Is my warranty still available if I unlock, root, then relock? Because the HTC service staff says that unlocking might cause damage, but as far as I know none will be caused. But should it do so, won't relocking it make it alright?

Also came across this: http://www.modaco.com/topic/353986-...t-unlocking-the-bootloader-windows-mac-linux/

Rooting without unlocking bootloader is impossible.
Your warranty will be void if the bootloader has been once unlocked. Relocking won't always make it better and it will display **relocked** instead of **locked**
It's not impossible though to get the phone fixed under warranty with unlocked state...
Sent from my IceCold One X

Perhaps where you are from, it is permitted. Here though, the technicians tend not to know too much about this kind of thing.

I've seen all sorts of reports. Some with unlocked bootloader have success with warranty repairs and some do not.
It all depends on where you send it back, who looks at it, what the actual fault is and the position of the moon.
I seem to recall on htcdev and the screen on the phone when unlocking say 'may' void your warranty.
Basically pot luck but not 100% no.
Sent from my HTC One X

Seeing as it's the same thread, I'd just like to ask if there is ANY damage caused at all by unlocking the bootloader. As far as I know it does not happen.

[Q] Getting Htc one x ready for warranty

Hey guys!
Ok, here's the case, I'm having troubles with my HOX, probably it's lcd or motherboard, the phone's screen won't wake up most of the time, and you can feel vibration while touching the screen which means it's working and you just can't see it.
I'm preparing the phone to send it back to warranty, flashing back the stock recovery, relocking the bootloader and flashing original firmware (downloading as we speak). The thing is, I'm quite worried the warranty will be void due the re-locked status in the bootloader and I'm wondering is it possible to get it to say locked again or is it possible to somehow intentionally brick the phone so they can't even get to see it was rooted and unlocked?
Any suggestion will be highly appriciated

Tux2609 said:
Hey guys!
Ok, here's the case, I'm having troubles with my HOX, probably it's lcd or motherboard, the phone's screen won't wake up most of the time, and you can feel vibration while touching the screen which means it's working and you just can't see it.
I'm preparing the phone to send it back to warranty, flashing back the stock recovery, relocking the bootloader and flashing original firmware (downloading as we speak). The thing is, I'm quite worried the warranty will be void due the re-locked status in the bootloader and I'm wondering is it possible to get it to say locked again or is it possible to somehow intentionally brick the phone so they can't even get to see it was rooted and unlocked?
Any suggestion will be highly appriciated
Click to expand...
Click to collapse
I don't think it's possible to make it appear locked again. But when my HOX died I just handed it back in.
Nothing helpful but just sharing my experience.
Sent from my HTC One using Tapatalk 4

My colleague had problem with screen - with wake up. And when service saw relocked they told that it's related to the unlocked bootlader and installation of other software.... Warranty not void....
Sent from HOX with ARHD 31.x

*elmo* said:
My colleague had problem with screen - with wake up. And when service saw relocked they told that it's related to the unlocked bootlader and installation of other software.... Warranty not void....
Sent from HOX with ARHD 31.x
Click to expand...
Click to collapse
I've had numberous e-mails with HTC staff via htc.com and they told me that they warranty is NOT void by unlocking the bootloader or flashing a custom rom. it IS void if you do something wrong and brick the device.
Although, If I were you i'd still return to stock.

[Q]Root without unlock bootloader

Hello, i have a HTC One M9 and I want unlock bootloader without htcdev with sunshine app. But if I use sunshine app i need root my phone and unlock my bootloader with htcdev. But it void the warranty. So how to root my phone without unlocking bootloader?
This is a vicious circle! :crying:

czifraj2 said:
Hello, i have a HTC One M9 and I want unlock bootloader without htcdev with sunshine app. But if I use sunshine app i need root my phone and unlock my bootloader with htcdev. But it void the warranty. So how to root my phone without unlocking bootloader?
This is a vicious circle! :crying:
Click to expand...
Click to collapse
their are ways to return the phone to it's out of box factory state, so it looks like it was never rooted
HTCdev.com do not log your usage and deny you repair for requesting an unlock. Their is no proof you ever used it.

clsA said:
their are ways to return the phone to it's out of box factory state, so it looks like it was never rooted
HTCdev.com do not log your usage and deny you repair for requesting an unlock. Their is no proof you ever used it.
Click to expand...
Click to collapse
HTC does track that. If you unlocked the bootloader, they know about it.

All they know is you asked for a unlock code. They have no way to prove that you used it.
If you return the phone to it's original state. Theirs nothing they can do.

aooga said:
HTC does track that. If you unlocked the bootloader, they know about it.
Click to expand...
Click to collapse
I don't know if it's as cut & dried as that. Like clsA said, they don't know whether or not you used the unlock token.
HTC's FAQ references the warranty implications and the warranty issue is also referenced in their explanation about unlock vs S-ON/OFF.
From my reading of their explanations, unlocking does not automatically mean warranty claims will be rejected. It simply adds an additional element to the process of determining whether or not the issue is HTC's responsibility or the user's.

computerslayer said:
I don't know if it's as cut & dried as that. Like clsA said, they don't know whether or not you used the unlock token.
HTC's FAQ references the warranty implications and the warranty issue is also referenced in their explanation about unlock vs S-ON/OFF.
From my reading of their explanations, unlocking does not automatically mean warranty claims will be rejected. It simply adds an additional element to the process of determining whether or not the issue is HTC's responsibility or the user's.
Click to expand...
Click to collapse
True. But they told me that I would need to send it in if I had any issues, then they would determine if I caused it by unlocking the bootloader or not. (like you said).

I've never made a warranty claim with HTC before, but my guess is that while they'd need the phone to be sent in, they would be looking for physical proof that its bootloader was unlocked. I suppose they might ask you directly if they look at the HTCdev request record, but more likely they'd just check the phone itself.
I'm afraid you probably can't avoid unlocking the bootloader via HTCdev - modders aren't going to spend time on a new method when HTC is being so accommodating. On the flip side, their friendly stance towards modders indicates that they aren't necessarily looking to give them a bum rap.

aooga said:
True. But they told me that I would need to send it in if I had any issues, then they would determine if I caused it by unlocking the bootloader or not. (like you said).
Click to expand...
Click to collapse
So basically you trust what HTC told you instead of what you learned here on XDA ?
Maybe HTC will tell you how to S-Off and reset your phone to Stock also

clsA said:
So basically you trust what HTC told you instead of what you learned here on XDA ?
Maybe HTC will tell you how to S-Off and reset your phone to Stock also
Click to expand...
Click to collapse
Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.

aooga said:
Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.
Click to expand...
Click to collapse
Maybe @nkk71 or @alray can explain it to you better

aooga said:
Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.
Click to expand...
Click to collapse
clsA said:
Maybe @nkk71 or @alray can explain it to you better
Click to expand...
Click to collapse
i bought a pack of condoms two days ago (actually it was a carton) at the pharmacy not online .... so i have 240 condoms available, and i've used them all up
basically, what i'm saying, it just i bought a pack of condoms.... can you prove i used them
**theoretically** HTCSync Manager, and the CheckinProvidor apk could in **theory** could dial home" and report it, .... still whether true or not, htcdev unlock, is not only as vague as vague can be, but it does say "it may void warranty"... it does not say it voids it defacto (especially if it's a hardware problem)
anyway, TL;DR what this was about anyway.... but if i can that many boxes at the pharmacy, it must be true

nkk71 said:
i bought a pack of condoms two days ago (actually it was a carton) at the pharmacy not online .... so i have 240 condoms available, and i've used them all up
basically, what i'm saying, it just i bought a pack of condoms.... can you prove i used them
**theoretically** HTCSync Manager, and the CheckinProvidor apk could in **theory** could dial home" and report it, .... still whether true or not, htcdev unlock, is not only as vague as vague can be, but it does say "it may void warranty"... it does not say it voids it defacto (especially if it's a hardware problem)
anyway, TL;DR what this was about anyway.... but if i can that many boxes at the pharmacy, it must be true
Click to expand...
Click to collapse
Yeah, I get both of your points. I would think the same exact thing too. Especially if I have a custom rom, there theoretically should be no way for them to prove that I USED the token, just that I got the token.
Based on my experience with HTC support (HORRIBLE), I wouldn't be surprised if they just charge you if you got the key.

aooga said:
Yeah, I get both of your points. I would think the same exact thing too. Especially if I have a custom rom, there theoretically should be no way for them to prove that I USED the token, just that I got the token.
Based on my experience with HTC support (HORRIBLE), I wouldn't be surprised if they just charge you if you got the key.
Click to expand...
Click to collapse
I can speak from personal experience that HTC will not deny service simply because you unlocked. I s-off'd and modded my M7 to hell and back, and they still fixed the pink camera defect for free.
From what I have heard from over the years, HTC may have some undisclosed methods of knowing when the bootloader has been unlocked, even when the phone has been restored to bone stock. Whether this is true, I cannot say, but I wouldn't be the least bit surprised. HTC's historic friendliness toward modding may well be in part because they know they can tell when you've screwed things up on your own.

So if i ask the token from htcdev and i don't use, void the warranty? But i don't use.
But if i use the token and unlock my bootloader and i buy a s-off and set back the flag: Locked , void the warranty?

Relock G6 Play bootloader

Ok, I tried about every method and every stock rom I found on the net in order to relock the bootloader for my XT1922-3. And whenever I try to lock or unlock the bootloader I get the message "invalid boot state" and the next line read "OKAY". The bootloader remains unlocked. Bootloader shows "flashing_unlocked". Please, can anybody help me? I really don't know what else to do.

There's no point in relocking it plain and simple that's why you haven't found anything about it. Even if you do relock it for the purposes of trying to trick Moto it literally tells them in the logcats it's been bootloader unlocked. Also once you request the key and use it it voids the warranty which Moto also knows about. If your trying to sell it just be honest and tell the person it's bootloader unlocked but it doesn't effect the phones performance

ninjakira said:
There's no point in relocking it plain and simple that's why you haven't found anything about it. Even if you do relock it for the purposes of trying to trick Moto it literally tells them in the logcats it's been bootloader unlocked. Also once you request the key and use it it voids the warranty which Moto also knows about. If your trying to sell it just be honest and tell the person it's bootloader unlocked but it doesn't effect the phones performance
Click to expand...
Click to collapse
I was just worried that something has gone wrong while unlocking. Thanks for the reply!

It should be possible to re-lock it like this (connect to PC in (stock) recovery mode --> fastboot oem lock begin --> flash stock ROM --> fastboot oem lock).
Also according to Motorola.
However it doesn't work on my device (XT1922-3). It returns confirmation messages with no single error, but it seems to ignore the command as the bootloader is still unlocked and still allows flashing other ROMS. I haven't seen anyone who succeeded in re-locking their Moto G6, except this person, although the same method is used.
General info:
- Motorola claims that just requesting an unlock code already voids the warranty (boooh!), except for the so called "Developer Editions". This however is a false statement if you bought your device in Europe, even if your bootloader is unlocked and have a custom ROM installed (they are required to follow the EU directives which means they can only withdraw the warranty on this basis when they can proof that the damage is caused by the custom software). I don't know about other regions.
- When unlocking a Motorola-device, it will be permanently detectible that it has been unlocked, even if you re-lock it afterwards. I've read that they use eFuses for this (clearing a value (possibly outside the partitions) or in some cases physically burn a small fuse). For restoring an eFuse you would need to know its initial value and set it again (generally not possible through known interfaces like USB,...).

FeeMale said:
It should be possible to re-lock it like this (connect to PC in (stock) recovery mode --> fastboot oem lock begin --> flash stock ROM --> fastboot oem lock).
Also according to Motorola.
Click to expand...
Click to collapse
Motorola doesn't even provide stock images for the XT1922 on their unlock support page. I assume they simply don't want users to relock their devices
However it doesn't work on my device (XT1922-3). It returns confirmation messages with no single error, but it seems to ignore the command as the bootloader is still unlocked and still allows flashing other ROMS. I haven't seen anyone who succeeded in re-locking their Moto G6, except this person, although the same method is used.
Click to expand...
Click to collapse
So, giving the person making that statement the benefit of the doubt, s/he probably didn't unlock an XT1922-3.
General info:
- Motorola claims that just requesting an unlock code already voids the warranty (boooh!), except for the so called "Developer Editions". This however is a false statement if you bought your device in Europe, even if your bootloader is unlocked and have a custom ROM installed (they are required to follow the EU directives which means they can only withdraw the warranty on this basis when they can proof that the damage is caused by the custom software). I don't know about other regions.
Click to expand...
Click to collapse
This. And there are people saying the EU is a bad thing in general
- When unlocking a Motorola-device, it will be permanently detectible that it has been unlocked, even if you re-lock it afterwards. I've read that they use eFuses for this (clearing a value (possibly outside the partitions) or in some cases physically burn a small fuse). For restoring an eFuse you would need to know its initial value and set it again (generally not possible through known interfaces like USB,...).
Click to expand...
Click to collapse
Yup, Motorola, help users void their warranties outside the EU by not letting them relock again. Way to go, guys and gals
Thanks for the insightful post, FeeMale, much appreciated :good:

Atyth said:
Motorola doesn't even provide stock images for the XT1922 on their unlock support page. I assume they simply don't want users to relock their devices
So, giving the person making that statement the benefit of the doubt, s/he probably didn't unlock an XT1922-3.
General info:
This. And there are people saying the EU is a bad thing in general
Yup, Motorola, help users void their warranties outside the EU by not letting them relock again. Way to go, guys and gals
Thanks for the insightful post, FeeMale, much appreciated :good:
Click to expand...
Click to collapse
What? Why would they let you "re do" your warranty, when they tell you it's void as soon as you request an unlock code ? You can do all manner of stupid crap to brick your phone with an unlocked bootloader.
It allows you to try to flash the wrong firmware, to downgrade sensitive partitions (bootloader, gpt, etc) which would bork security updates and all manner of crap as well as bricking.
And they should allow you to re-lock and indiscriminately let you just warranty and rma your stupid mistakes?
We all wish they would but...
You know the risk when you unlock. They clearly tell you on Motorola's web site, as well as all posts on XDA that show you how to unlock your bootloader.
And you think you got cheated somehow? Geez.
Follow their rules if you want your warranty. End of story.

madbat99 said:
What? Why would they let you "re do" your warranty, when they tell you it's void as soon as you request an unlock code ?
Click to expand...
Click to collapse
Did someone mentioned they should do this? (Re/un)locking the bootloader and warranty are two different things.
You can do all manner of stupid crap to brick your phone with an unlocked bootloader.
Click to expand...
Click to collapse
Reality is that in 99%+ of the cases bricking a phone is done by dropping it in water or on hard surfaces,....
It allows you to try to flash the wrong firmware, to downgrade sensitive partitions (bootloader, gpt, etc) which would bork security updates and all manner of crap as well as bricking.
Click to expand...
Click to collapse
In reality mostly the opposit happens. Many users with stock ROM and locked bootloaders are exposed to potential security risks, because they're not getting updates anymore after a while, or none at all (Motorola = 2 years). An unlocked bootloader and optionally a custom ROM can solve this.
And they should allow you to re-lock and indiscriminately let you just warranty and rma your stupid mistakes?
Click to expand...
Click to collapse
As said before: a faulty screen, mic, button, speaker, mainboard,... has generally nothing to do with an unlocked bootloader.
We all wish they would but...
Click to expand...
Click to collapse
It's not a wish anymore where I live. Off course, as said before: in the case the custom software broke your phone, you cannot make use of your warranty. I don't think anyone disagreed on that?
You know the risk when you unlock. They clearly tell you on Motorola's web site, as well as all posts on XDA that show you how to unlock your bootloader.
Click to expand...
Click to collapse
Motorola smartphones are quite unique in this matter. My other phone didn't had a locked bootloader by default. I'm more secure with the latest Lineage OS than the older stock ROM. And this doesn't void warranty, even if bought in the US. Laptops/PCs all have unlocked bootloaders. Using custom software shouldn't void warranty. It's not so strange…
And you think you got cheated somehow? Geez.
Follow their rules if you want your warranty. End of story.
Click to expand...
Click to collapse
This is your advice/opinion. Everyone is free to have different ones

FeeMale said:
Did someone mentioned they should do this? (Re/un)locking the bootloader and warranty are two different things.
It's not a wish anymore where I live. Off course, as said before: in the case the custom software broke your phone, you cannot make use of your warranty. I don't think anyone disagreed on that?
Motorola smartphones are quite unique in this matter. My other phone didn't had a locked bootloader by default. I'm more secure with the latest Lineage OS than the older stock ROM. And this doesn't void warranty, even if bought in the US. Laptops/PCs all have unlocked bootloaders. Using custom software shouldn't void warranty. It's not so strange…
Click to expand...
Click to collapse
Yup, fortunately for us, here in the EU consumers still have rights. Motorola can put whatever they want in their policies, but these don't trump our rights. IMO it's a strange - even dangerous - statement that anyone needs to agree to the biddings of a private company to keep their warranty. This warranty is granted us by LAW. Why would anyone argue in the favour of a large private enterprise anyway? We need to be protected from them, not the other way around.

Atyth said:
Yup, fortunately for us, here in the EU consumers still have rights. Motorola can put whatever they want in their policies, but these don't trump our rights. IMO it's a strange - even dangerous - statement that anyone needs to agree to the biddings of a private company to keep their warranty. This warranty is granted us by LAW. Why would anyone argue in the favour of a large private enterprise anyway? We need to be protected from them, not the other way around.
Click to expand...
Click to collapse
It's the same in the US. It falls under the Magnuson-Moss Warranty Act of 1975, which was ruled to apply to smart phones in 2015 by the FTC. We can run 3rd party software all day long and it doesn't void the warranty. You root and the headphone jack craps out? It's covered. You root, run an overclocked kernel and burn up the cpu? Then they'd have to prove that whatever you did, broke the phone in order to void the warranty. If they can't, they gotta replace it. They won't even look into it at that rate. It isn't worth the cost of litigation. It's cheaper to just send you a new one.