My girlfriend upgraded from HTC Desire to HTC One XL and she's never liked it.
Almost straight after she got it she accidentally dropped it from the car to the kerb and the screen cracked, but she carried on using it anyway.
It has a problem with the SIM card is not detected at least once a day and she has to reboot the phone to get it to detect it. This seems to be a design fault because lots of people are having it.
Ideally I want to sell the phone and get her a Samsung Galaxy SIII mini. I can get the screen fixed because the phone is insured, but then HTC might not accept the phone back because of the warranty being void. Or I can send the phone back to HTC but they might claim that dropping it has broken the SIM reader.
Well for starters, you could post this in the right device forum. One X and One XL...HUGE difference bro
RohinZaraki said:
Well for starters, you could post this in the right device forum. One X and One XL...HUGE difference bro
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There is no forum for XL, unless I'm blind. I thought the XL was just the branding they used in the UK.
In markets outside of North America where the LTE version is sold alongside the international GSM version, the One X LTE is branded as the HTC One XL.
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The X is the branding they used in the US, any X with LTE is XL, correct forum is the AT&T HTC One X forum.
Sent from something that's BETTER THAN YOURS
if the phone was insured, you shouldn't be worried about screen. if you unlocked bootloader you only voiding your warranty
actually it depends what your insurance policy is. hope you'll get it fixed for free
Sent from my HTC One X using xda premium
Related
Just received my desire from Devicewire, not on contract but sim free version. I noticed that there was no HTC seal on the bottom of the box, does this mean I have been given a returned phone? I also noticed there is a virgin media widget? Also homepage on the browser is virgin media?
Apart from a tiny bubble in the glass (bottom left, you can hardly notice it) and a back cover that doesn't fit snug, everything else is fine.
My concern is that I will have problems when upgrading the firmware due to some virgin media connection? For example will I only be able to upgrade the firmware with VM firmware?
if you look around on this site you'll see that the general consensus is that due to stock shortages, HTC shipped some phones that were meant to be locked by Virgin, but in fact are still unlocked phones. I don't have one myself, but you shouldn't have any issues with it
that being said, I'd be a bit off-put by that, couldn't stand looking at a branding if I didn't buy it that way in the first place. I mean, the phones are usually knocked down in price due to branding and contract deals..
I'd send it back and demand an unbranded one, but you may have to wait.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
oh yeah, the seal...
sounds to me like someone opened your box for one reason it another, I'd find out why...
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I got a completely unlocked unbraded one from superetrader.co.uk and it didn't have a seal on, but the seal was inside the box ready to be used. So don't worry about not having a seal
mine was also unbranded, etc... I had a seal on the box AS WELL as inside the box.
maybe just confusion in the HTC packing plant at the moment ...
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
thanks guys for the info. It looks like they just didnt apply a seal at the factory, maybe they were destined for a carrier who adds some doc into the box and then applies their own seal.
I have one of the phones with Virgin branding, too, also from devicewire. I emailed them about it and they assured me it came direct from HTC themselves.
So I emailed HTC and they said it was a firmware bug, where using a sim on the t-mobile network, as virgin is, produces this branding. they assured me the phone is fully sim free and won't have any trouble being updated. I posted the email in the thread about the April 7th phones. i'll dig it up when I'm next on my pc.
I'm assuming you're on t-mobile?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Arrhhh, very interesting. Thanks for the heads up on that. I have used devicewire many times and never had a problem with them, so I thought it was a bit unusual for them.
Mine came without a seal aswell. The seal was in the box unused though.
yes I'm on T-Mobile
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
In case you hadn't seen it yet, here's my post from the other thread:
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For anyone that is actually curious, I emailed HTC about the rogue Virgin Media branding on mine:
Hi,
I ordered a SIM free HTC Desire from devicewire.com, and while the phone itself is just fine, I noticed some branding for Virgin Media. There was a shortcut on the homescreen (I assume to the website but I deleted it), the browser's homepage was set to Virgin Media and there is a Virgin Media scene that I can't delete. Devicewire assure me that the phone is a SIM free unit delivered directly from HTC so I was wondering if you had any idea as to why this branding is there?
More importantly, I'd like to confirm that this branding won't affect my ability to update the phone with HTC supplied firmware upgrades.
I look forward to hearing your comments.
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And here's their reply:
This is normal. There is a very minor bug in the generic rom in that whenever it sees a SIM from a netork that uses the T-mobile network (T-Mobile, Virgin, Fresh etc) it creates that virgin link and scene.
this will be fixed in the update so it is nothing to worry about. It is definitely a SIM free device you have.
Best regards,
Pete W
HTC
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So, assuming that's accurate I guess it's mystery solved!
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When I bought my Touch HD from the carphone warehouse it was unbranded and didnt have the seal. That was in the box. I was told that is how HTC distribute them. It was/is so that networks can brand them and then apply the seal.
Im not sure if thats right or wrong but it was covered by warranty.
I use another service provider and was considering getting HTC Desire, but the only thing Desire lacked was a load of internal memory which incredible took care off.
So is this an exclusive Verizon phone ?
if not, how long would it take for it to be sold sim-free.
Thanks
Its a CDMA phone so its never gonna be sold "sim-free" Maybe they'll make a similar model for GSM but you will probably never see this exact phone in GSM
HTC has stated this phone is a Verizon exclusive.
Just received a T Mobile UK branded HTC One X, is there a way to remove the splash screen branding ?
Thanks
No way at all at present unless you go for a custom ROM
sgh42 said:
Just received a T Mobile UK branded HTC One X, is there a way to remove the splash screen branding ?
Thanks
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Yes, return it to T-Mobile and cancel upgrade/contract then walk into carphone warehouse, they'll handle your Tmo upgrade, match whatever Tmo offered and give you an unbranded handset. You'll get updates much sooner too. Tmo customers are the only ones still on 1.26. There are a few bugs which HTC are working very hard to resolve. Tmo users, however are likely to wait weeks for any fixes as they are so slow with updates.
if you were rooted could you not just mount the system as R/W and replace /data/local/bootanimation.zip with a custom one?
Unfortunately it's not possible unless you've got an s-off device
Sent from my HTC One X using Tapatalk 2
marcadam said:
Unfortunately it's not possible unless you've got an s-off device
Sent from my HTC One X using Tapatalk 2
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then how did the custom ROM's get it? surely if they changed/removed it you could on stock?
If you're rooted you can change the boot up and boot down screens but s-off is required to change the splash screen.
Sent from my HTC One X using Tapatalk 2
farnsbarns said:
Yes, return it to T-Mobile and cancel upgrade/contract then walk into carphone warehouse, they'll handle your Tmo upgrade, match whatever Tmo offered and give you an unbranded handset. You'll get updates much sooner too. Tmo customers are the only ones still on 1.26. There are a few bugs which HTC are working very hard to resolve. Tmo users, however are likely to wait weeks for any fixes as they are so slow with updates.
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Thanks for all the replies, got this off eBay to use with my O2 simplicity tariff.
When I bought my HOX, the lady at the AT&T store gave me a new, smaller sim for my One X. Since I got stuck on 2.20 and can't unlock/root/flash anything on my One X, I miss CM10 and thought I'd take the GNex for a spin today. Well, that won't be happening since the sim cards aren't the same size. Is there a way that I can still use my GNex with AT&T? Maybe there's an adaptor or something I can use?
Sent from my HTC One X using xda app-developers app
blackplague1347 said:
When I bought my HOX, the lady at the AT&T store gave me a new, smaller sim for my One X. Since I got stuck on 2.20 and can't unlock/root/flash anything on my One X, I miss CM10 and thought I'd take the GNex for a spin today. Well, that won't be happening since the sim cards aren't the same size. Is there a way that I can still use my GNex with AT&T? Maybe there's an adaptor or something I can use?
Sent from my HTC One X using xda app-developers app
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Yes. You'll need an adapter from micro-sim to mini-sim. Example: http://microsim-shop.com/
Or you can line up the contacts , it will work, but not recommended.
Okay, so here's the story. Fed up with my One V and needed to upgrade. Found a faulty One X on ebay, bought it for £110 or so thinking I could fix it. I couldn't. Rooting didn't help, was a hardware issue. Came on here and apparently only option is to send it back. Turns out the phone is still under warranty (well, if it wasn't rooted). Reflash to stock, send it to HTC (no proof of purchase!) and today I received it back! Good as new, and they even chucked in a free pair of headphones because it took them so long! So yeah, HTC rock.
Only issue is it's locked to a network because the ebay seller was a moron and listed it wrong/incorrectly. I tried 2 unlocking sites already but no luck, anyone have a link to one that they've used that worked? Ideally I'd like to do it via internet but I guess I'll take it to a shop and see if they can if its required.
Glad to hear that someone (else than myself) has good experience with the HTC Support!
Sent from my HTC One X using XDA Premium 4 mobile app
htc and their repair service in germany are also getting better yesterday i contacted the repair center and they said the mainboard will be changed but i have still to wait because it is coming from htc ..but yea really cool i don't have to charge for that
aroodipeep said:
Okay, so here's the story. Fed up with my One V and needed to upgrade. Found a faulty One X on ebay, bought it for £110 or so thinking I could fix it. I couldn't. Rooting didn't help, was a hardware issue. Came on here and apparently only option is to send it back. Turns out the phone is still under warranty (well, if it wasn't rooted). Reflash to stock, send it to HTC (no proof of purchase!) and today I received it back! Good as new, and they even chucked in a free pair of headphones because it took them so long! So yeah, HTC rock.
Only issue is it's locked to a network because the ebay seller was a moron and listed it wrong/incorrectly. I tried 2 unlocking sites already but no luck, anyone have a link to one that they've used that worked? Ideally I'd like to do it via internet but I guess I'll take it to a shop and see if they can if its required.
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Doesnt rooting open it up for all networks?
Sent from my HTC One X using Tapatalk 4
and313 said:
Doesnt rooting open it up for all networks?
Sent from my HTC One X using Tapatalk 4
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As far as I know, it doesn't. On some mobile phones you can pretty easily network unlock your device when having root acces (by looking for some kind of code in a file that's in your root folder), but rooting doesn't do this automatically.
What's your carrier? From what I have read here on xda, if I'm not wrong, orange and Vodafone have changed the unlock codes and the codes from internet don't work. I'm on tmobike and I unlocked my phone to any network from online site without any problem.
Sent from my HTC One X
To what network is your phone locked and will let you know for sure if it can be unlocked by code or not. As an alternative one x now can be unlock by cable ,so probably some unlock shops can do that for you also