[Q] LG Optimus E973 Screen crack and loss of some functionality - LG Optimus G (International)

Hello all,
This is my Lg Optimus G with a screen crack in the upper left corner of the device. I'm not completely sure how it happened, jean pocket and such. Anyways, along with the crack I also have lost the capacitive buttons and the lower half of the touch-screen.
I took it to my provider and inquired about the warranty, who said "the crack on the screen will make my warranty void". I got this phone on Jan 4 and I'm quite disappointed with their lack of customer service.
I'm now posting this on here trying to figure out my options and what exactly is wrong with my phone. Taking a guess that the lcd is damaged with the loss of the capacitives and the bottom half of the touch screen. Maybe even an estimate on what it'll cost.
Thanks
The photo strangely looks a little rough, there is i little bit of tissue paper from wipe down. It's not additional damage I can assure you.
Here's a picture:

It will cost around $130-200 to replace. This phone, like most other ones released in Q4 2012 have a fused screen. Which means that the LCD and digitizer (the thing that registers touches) is all chemically bound. What this means is that you will have to replace the whole assembly.
Sent from my Optimus G using xda app-developers app

i have the same problem. But i have not working touch screen in bottom right corner! )) i think it is a first set of lg optimus g. ))

Unknown_00000001 said:
Hello all,
This is my Lg Optimus G with a screen crack in the upper left corner of the device. I'm not completely sure how it happened, jean pocket and such. Anyways, along with the crack I also have lost the capacitive buttons and the lower half of the touch-screen.
I took it to my provider and inquired about the warranty, who said "the crack on the screen will make my warranty void". I got this phone on Jan 4 and I'm quite disappointed with their lack of customer service.
I'm now posting this on here trying to figure out my options and what exactly is wrong with my phone. Taking a guess that the lcd is damaged with the loss of the capacitives and the bottom half of the touch screen. Maybe even an estimate on what it'll cost.
Thanks
The photo strangely looks a little rough, there is i little bit of tissue paper from wipe down. It's not additional damage I can assure you.
Here's a picture:
Click to expand...
Click to collapse
On the AT&T version this price would be correct. However if you could live with the cracked glass (and proficient with a heatgun or blowdryer with good wattage) you could separate the digitize r and glass and replace the digitize r and hopefully good to go. If you can't a whole replacement is cheaper for the Sprint Version than the AT&T version.
http://www.spareslg.com/lcd-e-touch-lg-maximo-g-e975-acq86366901.html

Related

Drat, I cracked the display!

While I had my Touch Pro 2 in my right pocket, I entered my car and the phones screen got a crack because of my stupid steering-wheel.
It's just a crack on the glass not the display itself, so the touchscreen and the display work flawlessly but the crack is pretty long (3-4cm).
Is there a way to change that upper part of the phone and how much does it cost?
PumpAction said:
While I had my Touch Pro 2 in my right pocket, I entered my car and the phones screen got a crack because of my stupid steering-wheel.
It's just a crack on the glass not the display itself, so the touchscreen and the display work flawlessly but the crack is pretty long (3-4cm).
Is there a way to change that upper part of the phone and how much does it cost?
Click to expand...
Click to collapse
This thread may be of interest http://forum.xda-developers.com/showthread.php?t=534883
Gordon
Thanks but it seems as if his screen totally broke. On my phone it's "just" the glass that has a crack. Like I said, it still works like a charm (besides windows mobile which is a pain in the butt )
PumpAction said:
...the phones screen got a crack because of my stupid steering-wheel.
Click to expand...
Click to collapse
ha ha, idiotic steering wheel, not getting out the way of your phone! (Sorry - I'm allowed to have a bit of fun with your misfortune as a drunk guy urinated all over my 1 week old Pro2... grrr!)
Anyway, on a more helpful note, I think your best option is to send it back to HTC for repair. They'll charge for it, but even if you could do it yourself, you'd void the warranty. Hopefully it won't be too expensive, but it's worth contacting them to see.
Let us know how you get on.
Thanks but I'm very busy at the moment and cant afford to wait some weeks for my phone to return
everybody is saying "glass", now i feel convinced that there's something missing from my phone. my touchscreen just feels like a membrane. only touchscreen i've used with glass is the iphone. please somebody tell me that there's not a problem with my TP2??
the softer layer is the resistive touch screen part, that pushes against the glass which holds back the LCD
so
Finger
(screen cover)
resistive touch screen plastic layer
glass layer
lcd
internals
Hi,
I am very sorry for your phone. Trust me I know how you feel You are the third person with me who has a serious problem with the screen.
The problem is the screen is a compact piece like a digital, square, rectangle box which consists of one part only. It has no seperate or tearable upper part on it, I know because I have ordered one from a third party.
Therefor the only repair solution is to change whole screen unfortunately. So you should return it to service.
Regards
PumpAction said:
While I had my Touch Pro 2 in my right pocket, I entered my car and the phones screen got a crack because of my stupid steering-wheel.
It's just a crack on the glass not the display itself, so the touchscreen and the display work flawlessly but the crack is pretty long (3-4cm).
Is there a way to change that upper part of the phone and how much does it cost?
Click to expand...
Click to collapse
there you go
http://cgi.ebay.com/Original-Touch-Screen-Digitizer-Lens-for-HTC-Touch-Pro2_W0QQitemZ270428419997QQcmdZViewItemQQptZPDA_Accessories?hash=item3ef6ca379d&_trksid=p3286.c0.m14&_trkparms=65%3A12%7C66%3A2%7C39%3A1%7C72%3A2127%7C293%3A1%7C294%3A50
but you problably cracked the lcd glass therefore you gonna need a new lcd.
aegeuss said:
Hi,
I am very sorry for your phone. Trust me I know how you feel You are the third person with me who has a serious problem with the screen.
The problem is the screen is a compact piece like a digital, square, rectangle box which consists of one part only. It has no seperate or tearable upper part on it, I know because I have ordered one from a third party.
Therefor the only repair solution is to change whole screen unfortunately. So you should return it to service.
Regards
Click to expand...
Click to collapse
How much did you pay in total and did you repair it yourself?
And I think that I just cracked the screen cover and nothing of the deeper ones.
I am delivering it to back to customer service. I bought the part but I could not change it; it was so hard to open that har and I did not want to void warranty.
So either use the phone with the screen scratched or change the lcd completely.
Regards.
So how much did you pay? Did you send your phone back to the uk or did you let it repair in ankara? And is there a good shop in ankara to change the language from a german touch diamond 2 to turkish (for usage with AVEA)?
And I just realized that I didn't crack the topmost surface but the deeper laying glass. Hmmmmm still working :/ I'm going to visit ankara this year and if it is cheaper than here, I might consider letting it repair over there.
I have sent it to UK via a friend. The repair shop in Ankara did not want to deal with since it was brand new under guarantee and they didn't know the device well. So I did not take the risk, chose the hard way, I think this seems to be the corect way.
I don't know yet the repair price though.
Regards.
Cracked mine too sent away under insurance and they simply sent me a brand new phone.

Cracked Glass/Digitzer Replacement

So I, being the smooth and coordinated individual that I am, managed to drop my shiny new phone on it's face and break it in less than 24 hours after getting it. The screen underneath remains in perfect condition, so my question is this: Do I need to get an entire screen digitizer and glass assembly like this or this, or can I save $50 and just get this or this?
As long as I spend less than the $150 deductible I do not regret not getting a warranty. Thanks.
If touch recognition isn't an issue and your screens colors aren't bleeding you just need the glass
Thanks, that's good to hear. Now I just need to decide whether I'm brave enough to do it myself. I probably am not since there don't seem to be any repair guides, teardowns, or anything out there yet.
You can do it yourself, but the battery isn't removable. So you run the risk of it over heating when using a blow dryer or heat gun.
When my friend and I replaced a cracked digitizer and screen, we used a industrial heat solder gun. 1500°F was the max.
If you do it through a company, or a private party, $150 might look a lot more appealing for the warranty.
Sent from my LG Optimus Prime G
It's actually necessary to pull out the battery to get to the screen?
Sometimes. You can usually remove the digitizer without pulling anything out, but most the time the LCD screen is pretty far in the screen and can require you pull some stuff out.
I'm not a master on these things, so I'd recommend looking up videos on newer model phones having their screen replaced.
Should give you a generic idea.
Sent from my LG Optimus Prime G
I will be doing a complete disassembly guide probably around the 1st along with a guide on replacing the digitizer and the LCD display, waiting on my new phone repair kit to come in and go figure i had to order it around christmas lol so if you can wait it will be a comprehensive guide, just a warning though it is a more difficult phone to teardown seeing as the digitizer is a) fused to the LCD and b) fused to the body.
rsjc741 said:
You can do it yourself, but the battery isn't removable. So you run the risk of it over heating when using a blow dryer or heat gun.
When my friend and I replaced a cracked digitizer and screen, we used a industrial heat solder gun. 1500°F was the max.
If you do it through a company, or a private party, $150 might look a lot more appealing for the warranty.
Sent from my LG Optimus Prime G
Click to expand...
Click to collapse
When i did a disassembly on the nexus 4 same "non removable" battery was held in by two screws, i'm suspecting that will be the case with this seeing as the nexus4 is one of the sister phones of the LGOG
I've already taken the back off my phone and you are correct the battery is held in by 2 screws, unscrew those and the battery falls right out
Sent from my LG-LS970 using xda app-developers app
there is a manual of the south korean optimus g teardown floating around here somewhere.
**found it
http://www.f0il.com/LGLS970/EN_LGLS970_SVC%20ENG_121026.pdf
ivanthec said:
there is a manual of the south korean optimus g teardown floating around here somewhere.
**found it
http://www.f0il.com/LGLS970/EN_LGLS970_SVC%20ENG_121026.pdf
Click to expand...
Click to collapse
Awesome! Thank you so much,
Regarding screen replacement
If I'm not mistaken, which I might be, but I believe the digitizer and display are fused together....much like the iphone. So replacing the digitizer alone will be difficult enough if not impossible.
I've seen websites and eBay sellers selling just the glass and digitizer without the screen, but I seem to recall hearing something about a "gapless" display when it first got announced. Is that a marketing term or is it actually fused together? I guess I'll find out from my local repair place.
So is there a definitive answer to this yet? Mine slipped out of my pocket last night and has joined the cracked screen club.
They told me that the screen and glass are fused together the other day. :/
It's fused together, best option is to cough up the $150 and get it replaced. You will just waste your time trying to repair it and end up with something worse than a cracked screen.
The digitizer and LCD are fused together and are impossible to separate. This assembly is also then glued on to the frame, making it impossible to just pull off (unless you're good with a heat gun!). The frame is currently unavailable so your only option is to buy the $100-140 screen assembly and a heat gun to melt the glue enough to pry it off.
My suggestion is just getting a local repair shop to do it for you, it'll save you the trouble and most are charging approximately $150.00.
Source: Just repaired two of these.
Sent from my LG-E973

previosly cracked screen, dropped again, now screen is black - what broke?

i think i'm screwed. so i previosly dropped it and it got a few cracks in the top right corner only one of which dipped down onto my viewing area. functionality was not affected. really as good as you can hope for as far as cracked screens go.
dropped it again and didnt hurt the glass any more, but the screen is now black. phone is on, buttons light up, i can even USE THE SCREEN, i just cant SEE anything. i can answer calls by knowing where to swype my finger and end them by pressing where the end button is. for a brief moment the very very bottom edge had a thin stip of green-pixely-ur-fcked-dude at the bottom.
So my question is what broke??? I dont really think the previous cracks are relevant but just in case...
Things i have done: restarted the phone by holding power button. removed/reinstalled battery, unplugged/replugged screen inside phone, whapped phone a few times, squeezed phone gently in various areas, searched forums until bleary eyed, browsed internet for phone cases, browsed internet for pictures of cats, posted this thread.
the extent of my knowledge is that the screen is composed of glass on top of the digitizer on top of the AMOLED (aka the LCD?). and before i realized i could still use the screen i was praying i was super lucky and maybe the screen came unplugged. but not so.
any advice? i previously saw that replacement glass is cheap but read that the whole setup is expensive. i do not have insurance on the phone. i do intend to fix it myself.
Most likely the screen needs to be replaced now. Theres a how to on this. Ebay sells replacements.
Sent from my Galaxy S3 using neighbors wifi
You need a flip phone.
Definitely your LCD broke. You can buy both LCD and digitizer on eBay for about a hundred bucks I think. Its not hard to do it yourself.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
For future reference did you at least have a case on it when it dropped?
Sent from my SGH-T999 using xda app-developers app
No I didn't have a case on it. probly wouldnt have saved my glass given the way it landed on gravel (8 inches off the ground btw). Mighta reduced the shock that caused this problem tho.
Well I woulndnt have guessed that LCDs usually break this way. I woulda figured if I cracked the LCD or something (under the glass) that I
would just end up with a mess of colors or something. I wonder what went wrong...
So my new digitizer and LCD will come together? will I have to buy new glass seperate?
Is it possible to pilfer to digitizer/LCD from a used phone with cracked glass? Probly not huh, cuz the videos seem to show them getting destroyed upon removal.
Thanks for the info guys.
Is there any physical damage to the phone you can see? If not, pm me as I may have an idea.
pytyper483 said:
If not, pm me as I may have an idea.
Click to expand...
Click to collapse
feel free to reply here

[Q] Screen Repair - Motherboard doesn't fit right

It looks like I should have done a little more research!
I have a Sprint Galaxy S3 and I dropped it on pavement and cracked a little bit of the corner of my screen. This is where I should have said "okay, the touch screen works, just don't mess with it any more because you know how this ends."
But I didn't... I got replacement glass first and totally screwed up that repair and left the phone in worse shape than it started. Now with the LCD and digitizer it became a slightly more expensive repair but still something I thought I could handle.
So I bought a whole LCD assembly off ebay and installed it with few problems. I bought a Samsung Galaxy S3 R530 Metro LCD Screen Touch Digitizer Frame. I stripped my phone down, moved all of the parts to the new frame and started to install the motherboard. Then's when my problems begin...
The new frame has a slightly different placement of the motherboard screw and doesn't seem to fit quite right in line with the power button. Everything else is fine and fits just right, it's just that something isn't fitting quite right. Any suggestions?
Also, my home button doesn't work any more (that's the only thing, though, so it's still a vaguely successful repair).
It sounds like I should have done some more research and I would have found that a black frame can't possibly work fully for a Sprint phone because Sprint S3s are unique for whatever reason. I'm just hoping maybe someone has a solution? A part of the frame to file down or other suggestion?
At this point I would suggest taking it somewhere to be repaired properly. Especially if you are not comfortable with the process.

Weird blob under screen, also some dust

I received my G Pro back in May sometime off of eBay, and I believe it was refurbished, but I don't quite remember exactly. A little while after first getting it, I noticed a little blob under the digitizer of the device, not on top. I have no screen protector on this device, so that wouldn't of caused it. At the same time, I noticed that dust somehow sneaked it's way under the screen as well. I'm wondering as to how this happened, but I think dust snuck through the earpiece. I'm not sure what the cause of this mysterious "blob" is, but that could be because the digitizer is separating from the LCD screen. Any help on this? I cannot provide pictures because I am new here, so no outside links, and the files are too large to post.
I do know that in a galaxy phone, the screen is adhered to the glass. If you replace just the glass, you can't replace the "glue" that was between the screen and glass. If the GPro is also designed like this, then you could experience the symptoms you're experiencing. To remedy this, you could attempt to lift the screen up (do not force). If it comes up easily, you could attempt to clean under it with some alcohol and soft lint free cloth. Then perhaps place some adhesive around the edges that are allowing in the dust. Good luck.
The digitizer is not removable on the G Pro, at least that's what a repair representative told me. He told me the only way to fix this is to have the device completely replaced, which is impossible for me.
the digitizer and screen are not glues together on the G Pro! I have changed my touchscreen/digitizer and they are two desperate pieces. I got dust under my screen a month after I changed my digitizer. ! the area along the sides of the screen for the adhesive stripes is very narrow! if I had o guess you adhesive slipped or was not sealed correctly from the factory or something and now u r getting dust under your screen.
Okay, I guess I will be returning the device after all. I don't really have any other option.
corncakes11 said:
The digitizer is not removable on the G Pro, at least that's what a repair representative told me. He told me the only way to fix this is to have the device completely replaced, which is impossible for me.
Click to expand...
Click to collapse
well, look here :
https://www.youtube.com/watch?v=9QxLa5rXX7Y
and
http://forum.xda-developers.com/showthread.php?t=2333520
What "refurbished" means on eBay I understand to be kind of broad. It could mean LG refurbished a phone, or a seller bought a broken phone and fixed it thus "refurbished."
The screen issue might be a poor repair job.
I will be sending the phone out tomorrow. Does anyone know the typical turnaround for LG repairs?

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