Usb connection - Galaxy Note II Q&A, Help & Troubleshooting

Hello everyone,
I have just purchased a new smartphone - Samsung Galaxy Note II (Incredible device).
It was bought in Thailand.
To my surprise it doesn't seem to establish connection to my PC (Windows XP, for files transferring - both directions) via a USB cable.
With my previous Samsung Galaxy Note it was easy, there was, in the settings menu, a feature called "USB utilities" that generate this connection.
In both cases, now and before, there were problems installing the divers:
"There is a problem to install SAMSUNG Mobile MTP Device..."
But this did not interfere the previous Samsung Galaxy Note to establish connection to my PC.
Can anyone knows how to solve the problem?
I am already messing around with this subject quite a long time.
I find it hard to believe that Samsung Galaxy Note II doesn't has such capability.
P.S.
I think that this problem is seemingly related to the new firmware 4.1.2 and not to my device. My wife has new Galaxy III with the same problem.
Thanks

palmony said:
Hello everyone,
I have just purchased a new smartphone - Samsung Galaxy Note II (Incredible device).
It was bought in Thailand.
To my surprise it doesn't seem to establish connection to my PC (Windows XP, for files transferring - both directions) via a USB cable.
With my previous Samsung Galaxy Note it was easy, there was, in the settings menu, a feature called "USB utilities" that generate this connection.
In both cases, now and before, there were problems installing the divers:
"There is a problem to install SAMSUNG Mobile MTP Device..."
But this did not interfere the previous Samsung Galaxy Note to establish connection to my PC.
Can anyone knows how to solve the problem?
I am already messing around with this subject quite a long time.
I find it hard to believe that Samsung Galaxy Note II doesn't has such capability.
P.S.
I think that this problem is seemingly related to the new firmware 4.1.2 and not to my device. My wife has new Galaxy III with the same problem.
Thanks
Click to expand...
Click to collapse
Apparently the problem doesn't related to the device nor to the new firmware 4.1.2 .
I tried to connect it with different PC and it functioned smoothly .
Does anyone has a creative idea how to resolve the problem?!
Thanks

Have you got the samsung drivers installed on your computer?
If not try installing kies or just the drivers

Userade said:
Have you got the samsung drivers installed on your computer?
If not try installing kies or just the drivers
Click to expand...
Click to collapse
I have done these both but no luck.
Something is blocking the installation, it starts and immediately stops:
"Cannot Install This Hardware...."

Open device manager.
Select show hidden and disabled devices.
Un install all saying samsung adb android google note 2 n7100.
Then reboot.
Then install usb drivers. Latest version is in ketan's post.
If you are on windows 8 then search how to install Samsung usb drivers on windows 8.
Sent from my GT-N7100 using xda app-developers app

Related

Telus Mobility Galaxy S2 Unable to Connect to KIES

Hey guys,
Updated KIES yesterday (Version 2.3.2.10454_19), and I'm now not able to connect my Galaxy S2.
I'm using the Mr. X Telus Mobility ROM, which as I understand is still the stock ROM.
Is anyone else having the same problem?
Windows 7 Enterprise x64, and, yes, I have rebooted
A lot of times Kies won't recognize a rooted phone.
Sent from my SGH-T989 using xda premium
When I had a Galaxy Fascinate (Telus) I had to unroot my phone, after re-installing a base Telus Rom, in order to get Kies to work. I think Kies is just very sensitive..... now I don't even bother with Kies.... so many other ways to communicate with the phone.
It took me a few tries to get a connection, The trick I found was to run Kies as admin, and it worked for me
Try restarting your computer if you just updated kies
Sent from my SGH-T989 using XDA
I had this issue before and I had to uninstall Kies, reboot then put it back.
Also make sure you're using a good cable.
VacTacks11 said:
Hey guys,
Updated KIES yesterday (Version 2.3.2.10454_19), and I'm now not able to connect my Galaxy S2.
I'm using the Mr. X Telus Mobility ROM, which as I understand is still the stock ROM.
Is anyone else having the same problem?
Windows 7 Enterprise x64, and, yes, I have rebooted
Click to expand...
Click to collapse
I have the same problem.
I plugged in my Telus S 2X.
Kies recognized, said there was firmware upgrade for the phone (ICS I expect), but instructed that I had to update Kies on my Win 7 computer (Win 7 Pro 64 bit) in order to update the phone.
I updated to the latest Kies (June 12 update). It no longer would connect to the phone. I ran the connection troubleshooter. No change. I uninstalled & reinstalled Kies & drivers on the computer. Rebooted several times. No change. I ran as an admin. No change. I made sure debug on the phone was off & tried a number of cables & USB ports.No difference - still no connection.
The prompt says: "cannot start service on the device"
BTW, my Telus Galaxy Note is recognized by the new Kies.
The s2 x works on Kies air as well - just not on Kies USB, which is required for the firmware update.
EDIT: After multiple tries, it just kicked in - didn't do anything other than what I specified above (??!!)
Same here. Kies will not pick up my phone :-(
Sent from my SGH-T989D
About KIES
KIES is help to use back up you entire media library . so you can update the mobile .KIES content air applications.
Only if you're running stock remember ....I think.
Sent from my SGH-T989 using Tapatalk

Windows or Mac OS Kies

I tried both Kies v2.0.0.12095_7 and v2.5.0.12094_28 on my Mountain Lion and Windows 7 and both are useless.
On Mac OS version:
No auto launch when plugged in a USB port.
It can connect to Kies.
FW: Your device does not support software upgrading via Kies.
On Windows version:
Kies automatically launches when plugged in a USB port.
It could not connect to Kies. It took ages not to connect to Kies.
Warning: Hardware ID Missing
Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device.
For assistance, contact the hardware manufacturer.
What is Kies doing with Samsung Mobiles????
"Your device does not support software upgrading via Kies."
This message appears when there are no updates available.
As for Kies itself though. Yes, it's a complete turd. Worse even than the Windows version of iTunes, and that takes some doing!
Did you try updating ota?
Sent from my Note2 using Tapatalk 2
I did it on my previous phone, SGS2 but not yet on Note 2 LTE.
ScottXe said:
I did it on my previous phone, SGS2 but not yet on Note 2 LTE.
Click to expand...
Click to collapse
Oh you have a note 2 lte. Kies won't recognise your phone before at least one update is available. Kies servers contains only phone updates and since your phone never had an update it can't recognise it. The same thing happened with my n7100 before the lj1 update release.
Sent from my GT-N7100 using xda app-developers app

[Q] Computer/USB Problems

Got a GS3 a little over a month ago in exchange for an Evo LTE that was having serious text message issues. As soon as I got it, I was experiencing absolutely horrible battery life, so I immediately rooted and installed Blazer rom on stock kernel. I did this through Odin, so I had to plug my phone into the computer, which recognized it as a USB storage device so I could access files and whatnot.
Fast forward to now and I"m still having seriously battery life concerns. Today, I ran the one-click unroot/return to 100% stock zip from this link. I tried to plug my phone into my pc to load the file, but though it will charge, the PC won't recognize the phone. I ended up downloading the file to the phone and resetting to stock (thinking I was taking it to Sprint tonight). I made sure the most up-to-date Samsung drivers were installed. I updated my chipset drivers. My USB 3.0 drivers. I even updated the BIOS. Tried three different USB cords and all 14 USB ports (2.0 and 3.0). No luck. Windows keeps saying "One of the USB devices attached to this computer has malfunction and WIndows does not recognize it." I have XP, 7, and 8 all installed on this box and none would properly recognize my phone.
My question is whether this is a computer problem or a phone problem. Given my semi-advanced knowledge of computer hardware, I'm inclined to believe this is actually a problem with the phone, but don't want to go waste an hour or two at Sprint trying to get it fixed. Any insight is greatly appreciated. Picture of actual error included.
Wish I could help. I had a few issues connecting my S3 to my work computer, but downloading the Samsung drivers for the Sprint Galaxy S3 L710 from the Samsung web-site solved that problem. I'm using XP at work. On my home computer and my laptop, which are both using Windows 7 Ultimate, I haven't had an issue though.
Maybe try using the driver from the Samsung web-site or trying to install Samsung Kies and then connecting your phone.
davelikestacos said:
Maybe try using the driver from the Samsung web-site or trying to install Samsung Kies and then connecting your phone.
Click to expand...
Click to collapse
I tried Kies. I installed, uninstalled, and reinstalled the drivers twice, with a restart inbetween each step to be safe. No luck.
Stopped by the Sprint store today. They couldn't get it to work either so as it turns out it was actually the USB port on the phone.

No Phone QPST

Hello I have the Samsung Epic Galaxy S2 (SPH-D710) Running JB GB27 and using Agats GB27 as root. I downloaded Samsung drivers from their development site and was able to connect to QPST and CDMA with no problem.
The problem began after I downloaded Kies and installed it. Then I wasn't able to connect to QPST or CDMA anymore indicating 'No Phone' on port when in fact the phone is connected with 'ALL' and 'Modem' set on the phone correctly.
Kies displayed that my samsung drivers were being updated to the latest version. I decided then to delete Kies and unistall the samsung drivers Kies updated for me. Cleared out the registry and orphaned files left over reboot. Re-installed my previous samsung drivers but to no avail.
I'd appreciate any and all feedback
Thank You

WiFi issue after ota tab 3 7in SM-T210

Hi all i recently bought a no fault customer returned tab 3 7in SM-T210, Today I received my tab 3 and after the first boot I was offered an update, Build number KOT49H.T210XXBOA3, dated 22 jan 2015 at 110mb.
After the update had finished I was unable to connect to my WiFi, it would say connected but the settings app would freeze sometimes with the message that settings is not responding, if I do manage to get out of the settings I am unable to use the internet as all apps say no connection, even though the WiFi icon is showing as connected. I have also found that changing the screen off time to 1 minute cause's the device to soft reboot ( No Samsung galaxy tab 3 screen / bootloader )
I have tried doing factory reset but that didn't help,
Could flashing the full 828mb stock ROM via Odin possibly fix these issues?
And if I do use Odin to flash stock my warranty should remain?
Sorry for the long winded post, and thanks in advance for any advice given
Sent from my moto g using XDA Free mobile app
plewis1981 said:
Hi all i recently bought a no fault customer returned tab 3 7in SM-T210, Today I received my tab 3 and after the first boot I was offered an update, Build number KOT49H.T210XXBOA3, dated 22 jan 2015 at 110mb.
After the update had finished I was unable to connect to my WiFi, it would say connected but the settings app would freeze sometimes with the message that settings is not responding, if I do manage to get out of the settings I am unable to use the internet as all apps say no connection, even though the WiFi icon is showing as connected. I have also found that changing the screen off time to 1 minute cause's the device to soft reboot ( No Samsung galaxy tab 3 screen / bootloader )
I have tried doing factory reset but that didn't help,
Could flashing the full 828mb stock ROM via Odin possibly fix these issues?
And if I do use Odin to flash stock my warranty should remain?
Sorry for the long winded post, and thanks in advance for any advice given
Sent from my moto g using XDA Free mobile app
Click to expand...
Click to collapse
Why is t210 so many issue? seriously!?
If one thing i need to clarify that doing any custom modification on the device will spoil your warranty. However if you did firmware stuff from kies will not remove your warranty. I would choose to flash into new firmware by using odin. But if your case you can do a factory reset then followed by kies and see if it is working. If it is not, download stock firmware from the net and flash it with odin.
thanks @Jacker31 for the response, i know about voiding warranty there is no custom software on it YET lol, only just got it out of the box, i am new to Samsung devices so i will do some research into kies, just don't want to void my warranty trying to sort it out.
plewis1981 said:
thanks for the response, there is no custom software yet only just got it out of the box, i am new to samsung devices so i will do some research into kies
Click to expand...
Click to collapse
Kies are easy and ready to use after its installation.
check out this link for more info:
http://forum.xda-developers.com/showthread.php?t=2261153
I don't know if it's the same problem with my wife's tab t210. when you turn on the wifi it connects but around many seconds, the wifi icon is gone. and in settings the wifi freeze. i've done rebooting, restore factory settings but it didn't fix the problem. but when i try it to connect via my phone tethering it connects and the wifi icon stays. i check the tethering settings it was put on wpa2, but on my router it was just on wpa. So i change it to wpa2 and the problem on my wife's tab is gone.
bukog25 said:
I don't know if it's the same problem with my wife's tab t210. when you turn on the wifi it connects but around many seconds, the wifi icon is gone. and in settings the wifi freeze. i've done rebooting, restore factory settings but it didn't fix the problem. but when i try it to connect via my phone tethering it connects and the wifi icon stays. i check the tethering settings it was put on wpa2, but on my router it was just on wpa. So i change it to wpa2 and the problem on my wife's tab is gone.
Click to expand...
Click to collapse
sounds like ur device does not support wpa correctly.
Hi guys, so I installed kies3 but when I click the firmware upgrade button I get this message 'SM-T210' dose not support initializing. even though i had USB debugging selected. I also tried while the device was unplugged by entering the model and serial numbers but got the same response.
If I flash a stock firmware by Odin will the device log it on the flash counter? as it came with a 12 month warranty and i will send it back if i cannot fix it myself.
Sent from my moto g using XDA Free mobile app
plewis1981 said:
Hi guys, so I installed kies3 but when I click the firmware upgrade button I get this message 'SM-T210' dose not support initializing. even though i had USB debugging selected. I also tried while the device was unplugged by entering the model and serial numbers but got the same response.
If I flash a stock firmware by Odin will the device log it on the flash counter? as it came with a 12 month warranty and i will send it back if i cannot fix it myself.
Sent from my moto g using XDA Free mobile app
Click to expand...
Click to collapse
You should send it back because of the warranty, anything could happen (I meant for the warranty) if we do something.

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