Telus Mobility Galaxy S2 Unable to Connect to KIES - T-Mobile Samsung Galaxy S II SGH-T989

Hey guys,
Updated KIES yesterday (Version 2.3.2.10454_19), and I'm now not able to connect my Galaxy S2.
I'm using the Mr. X Telus Mobility ROM, which as I understand is still the stock ROM.
Is anyone else having the same problem?
Windows 7 Enterprise x64, and, yes, I have rebooted

A lot of times Kies won't recognize a rooted phone.
Sent from my SGH-T989 using xda premium

When I had a Galaxy Fascinate (Telus) I had to unroot my phone, after re-installing a base Telus Rom, in order to get Kies to work. I think Kies is just very sensitive..... now I don't even bother with Kies.... so many other ways to communicate with the phone.

It took me a few tries to get a connection, The trick I found was to run Kies as admin, and it worked for me

Try restarting your computer if you just updated kies
Sent from my SGH-T989 using XDA

I had this issue before and I had to uninstall Kies, reboot then put it back.
Also make sure you're using a good cable.
VacTacks11 said:
Hey guys,
Updated KIES yesterday (Version 2.3.2.10454_19), and I'm now not able to connect my Galaxy S2.
I'm using the Mr. X Telus Mobility ROM, which as I understand is still the stock ROM.
Is anyone else having the same problem?
Windows 7 Enterprise x64, and, yes, I have rebooted
Click to expand...
Click to collapse

I have the same problem.
I plugged in my Telus S 2X.
Kies recognized, said there was firmware upgrade for the phone (ICS I expect), but instructed that I had to update Kies on my Win 7 computer (Win 7 Pro 64 bit) in order to update the phone.
I updated to the latest Kies (June 12 update). It no longer would connect to the phone. I ran the connection troubleshooter. No change. I uninstalled & reinstalled Kies & drivers on the computer. Rebooted several times. No change. I ran as an admin. No change. I made sure debug on the phone was off & tried a number of cables & USB ports.No difference - still no connection.
The prompt says: "cannot start service on the device"
BTW, my Telus Galaxy Note is recognized by the new Kies.
The s2 x works on Kies air as well - just not on Kies USB, which is required for the firmware update.
EDIT: After multiple tries, it just kicked in - didn't do anything other than what I specified above (??!!)

Same here. Kies will not pick up my phone :-(
Sent from my SGH-T989D

About KIES
KIES is help to use back up you entire media library . so you can update the mobile .KIES content air applications.

Only if you're running stock remember ....I think.
Sent from my SGH-T989 using Tapatalk

Related

Windows or Mac OS Kies

I tried both Kies v2.0.0.12095_7 and v2.5.0.12094_28 on my Mountain Lion and Windows 7 and both are useless.
On Mac OS version:
No auto launch when plugged in a USB port.
It can connect to Kies.
FW: Your device does not support software upgrading via Kies.
On Windows version:
Kies automatically launches when plugged in a USB port.
It could not connect to Kies. It took ages not to connect to Kies.
Warning: Hardware ID Missing
Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device.
For assistance, contact the hardware manufacturer.
What is Kies doing with Samsung Mobiles????
"Your device does not support software upgrading via Kies."
This message appears when there are no updates available.
As for Kies itself though. Yes, it's a complete turd. Worse even than the Windows version of iTunes, and that takes some doing!
Did you try updating ota?
Sent from my Note2 using Tapatalk 2
I did it on my previous phone, SGS2 but not yet on Note 2 LTE.
ScottXe said:
I did it on my previous phone, SGS2 but not yet on Note 2 LTE.
Click to expand...
Click to collapse
Oh you have a note 2 lte. Kies won't recognise your phone before at least one update is available. Kies servers contains only phone updates and since your phone never had an update it can't recognise it. The same thing happened with my n7100 before the lj1 update release.
Sent from my GT-N7100 using xda app-developers app

[Q] Computer/USB Problems

Got a GS3 a little over a month ago in exchange for an Evo LTE that was having serious text message issues. As soon as I got it, I was experiencing absolutely horrible battery life, so I immediately rooted and installed Blazer rom on stock kernel. I did this through Odin, so I had to plug my phone into the computer, which recognized it as a USB storage device so I could access files and whatnot.
Fast forward to now and I"m still having seriously battery life concerns. Today, I ran the one-click unroot/return to 100% stock zip from this link. I tried to plug my phone into my pc to load the file, but though it will charge, the PC won't recognize the phone. I ended up downloading the file to the phone and resetting to stock (thinking I was taking it to Sprint tonight). I made sure the most up-to-date Samsung drivers were installed. I updated my chipset drivers. My USB 3.0 drivers. I even updated the BIOS. Tried three different USB cords and all 14 USB ports (2.0 and 3.0). No luck. Windows keeps saying "One of the USB devices attached to this computer has malfunction and WIndows does not recognize it." I have XP, 7, and 8 all installed on this box and none would properly recognize my phone.
My question is whether this is a computer problem or a phone problem. Given my semi-advanced knowledge of computer hardware, I'm inclined to believe this is actually a problem with the phone, but don't want to go waste an hour or two at Sprint trying to get it fixed. Any insight is greatly appreciated. Picture of actual error included.
Wish I could help. I had a few issues connecting my S3 to my work computer, but downloading the Samsung drivers for the Sprint Galaxy S3 L710 from the Samsung web-site solved that problem. I'm using XP at work. On my home computer and my laptop, which are both using Windows 7 Ultimate, I haven't had an issue though.
Maybe try using the driver from the Samsung web-site or trying to install Samsung Kies and then connecting your phone.
davelikestacos said:
Maybe try using the driver from the Samsung web-site or trying to install Samsung Kies and then connecting your phone.
Click to expand...
Click to collapse
I tried Kies. I installed, uninstalled, and reinstalled the drivers twice, with a restart inbetween each step to be safe. No luck.
Stopped by the Sprint store today. They couldn't get it to work either so as it turns out it was actually the USB port on the phone.

Usb connection

Hello everyone,
I have just purchased a new smartphone - Samsung Galaxy Note II (Incredible device).
It was bought in Thailand.
To my surprise it doesn't seem to establish connection to my PC (Windows XP, for files transferring - both directions) via a USB cable.
With my previous Samsung Galaxy Note it was easy, there was, in the settings menu, a feature called "USB utilities" that generate this connection.
In both cases, now and before, there were problems installing the divers:
"There is a problem to install SAMSUNG Mobile MTP Device..."
But this did not interfere the previous Samsung Galaxy Note to establish connection to my PC.
Can anyone knows how to solve the problem?
I am already messing around with this subject quite a long time.
I find it hard to believe that Samsung Galaxy Note II doesn't has such capability.
P.S.
I think that this problem is seemingly related to the new firmware 4.1.2 and not to my device. My wife has new Galaxy III with the same problem.
Thanks
palmony said:
Hello everyone,
I have just purchased a new smartphone - Samsung Galaxy Note II (Incredible device).
It was bought in Thailand.
To my surprise it doesn't seem to establish connection to my PC (Windows XP, for files transferring - both directions) via a USB cable.
With my previous Samsung Galaxy Note it was easy, there was, in the settings menu, a feature called "USB utilities" that generate this connection.
In both cases, now and before, there were problems installing the divers:
"There is a problem to install SAMSUNG Mobile MTP Device..."
But this did not interfere the previous Samsung Galaxy Note to establish connection to my PC.
Can anyone knows how to solve the problem?
I am already messing around with this subject quite a long time.
I find it hard to believe that Samsung Galaxy Note II doesn't has such capability.
P.S.
I think that this problem is seemingly related to the new firmware 4.1.2 and not to my device. My wife has new Galaxy III with the same problem.
Thanks
Click to expand...
Click to collapse
Apparently the problem doesn't related to the device nor to the new firmware 4.1.2 .
I tried to connect it with different PC and it functioned smoothly .
Does anyone has a creative idea how to resolve the problem?!
Thanks
Have you got the samsung drivers installed on your computer?
If not try installing kies or just the drivers
Userade said:
Have you got the samsung drivers installed on your computer?
If not try installing kies or just the drivers
Click to expand...
Click to collapse
I have done these both but no luck.
Something is blocking the installation, it starts and immediately stops:
"Cannot Install This Hardware...."
Open device manager.
Select show hidden and disabled devices.
Un install all saying samsung adb android google note 2 n7100.
Then reboot.
Then install usb drivers. Latest version is in ketan's post.
If you are on windows 8 then search how to install Samsung usb drivers on windows 8.
Sent from my GT-N7100 using xda app-developers app

S3 Will not connect to computer.

So last I synced my phone was about a month ago so I went to sync it again yesterday to get all my new music and an error popped up saying "USB Device not recognized" So I went to another computer same thing. One is running win8 the other win7. I uninstalled Kies and all driver and reinstalled them on both computers same thing USB error. I tried my girlfriends S3 today and it connected no problem. So I know its a problem with my phone and not my computers. I have tried clearing the cache rebooting in safe mode and download mode, pulling out the battery and sim and pretty much everything else with no fix. What else am I missing here or what should I try?
CavyS said:
So last I synced my phone was about a month ago so I went to sync it again yesterday to get all my new music and an error popped up saying "USB Device not recognized" So I went to another computer same thing. One is running win8 the other win7. I uninstalled Kies and all driver and reinstalled them on both computers same thing USB error. I tried my girlfriends S3 today and it connected no problem. So I know its a problem with my phone and not my computers. I have tried clearing the cache rebooting in safe mode and download mode, pulling out the battery and sim and pretty much everything else with no fix. What else am I missing here or what should I try?
Click to expand...
Click to collapse
Had similar issue once and used this method, which fixed it.
http://blog.vacs.fr/index.php?post/...ot-detected-problem-on-Android-Samsung-phones
dratsablive said:
Had similar issue once and used this method, which fixed it.
yup tried that aswell still nothing.
Click to expand...
Click to collapse
Are you rooted?
dbaler said:
Are you rooted?
Click to expand...
Click to collapse
Nope stock 4.1.1 JB
I would try this thread for help with reinstalling the drivers for your s3.
http://forum.xda-developers.com/showthread.php?p=28175077
Its a tool kit. It works for me when I have trouble with my phone connecting to my computer.
Sent from my SGH-I747 using Tapatalk 4 Beta
Bruce Lee said:
I would try this thread for help with reinstalling the drivers for your s3.
http://forum.xda-developers.com/showthread.php?p=28175077
Its a tool kit. It works for me when I have trouble with my phone connecting to my computer.
Sent from my SGH-I747 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I tried the toolkit still nothing, went out and bought a brand new USB from AT&T with still nothing working.

No Phone QPST

Hello I have the Samsung Epic Galaxy S2 (SPH-D710) Running JB GB27 and using Agats GB27 as root. I downloaded Samsung drivers from their development site and was able to connect to QPST and CDMA with no problem.
The problem began after I downloaded Kies and installed it. Then I wasn't able to connect to QPST or CDMA anymore indicating 'No Phone' on port when in fact the phone is connected with 'ALL' and 'Modem' set on the phone correctly.
Kies displayed that my samsung drivers were being updated to the latest version. I decided then to delete Kies and unistall the samsung drivers Kies updated for me. Cleared out the registry and orphaned files left over reboot. Re-installed my previous samsung drivers but to no avail.
I'd appreciate any and all feedback
Thank You

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