Develop Bugs

Computer stopped recognizing phone.

Just yesterday my computer stopped recognizing my phone. As this tends to be a big problem for me as I transfer a lot of files to and from my phone and computer a lot. I can't seem to figure out what the problem is. I've tried rolling back to the pre-updated driver that originally came with the phone. That didn't work. I also tried uninstalling and reinstalling and that didn't work either. I am running windows 7 home on this computer. Does anybody have any ideas?

ScottPomroy said:
Just yesterday my computer stopped recognizing my phone. As this tends to be a big problem for me as I transfer a lot of files to and from my phone and computer a lot. I can't seem to figure out what the problem is. I've tried rolling back to the pre-updated driver that originally came with the phone. That didn't work. I also tried uninstalling and reinstalling and that didn't work either. I am running windows 7 home on this computer. Does anybody have any ideas?
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I have been having the same problem with mine, I am going to keep trying different solutions, but I think it may be a phone problem since I can not get it recognized under mac or linux either.

Telus Mobility Galaxy S2 Unable to Connect to KIES

Hey guys,
Updated KIES yesterday (Version 2.3.2.10454_19), and I'm now not able to connect my Galaxy S2.
I'm using the Mr. X Telus Mobility ROM, which as I understand is still the stock ROM.
Is anyone else having the same problem?
Windows 7 Enterprise x64, and, yes, I have rebooted

A lot of times Kies won't recognize a rooted phone.
Sent from my SGH-T989 using xda premium

When I had a Galaxy Fascinate (Telus) I had to unroot my phone, after re-installing a base Telus Rom, in order to get Kies to work. I think Kies is just very sensitive..... now I don't even bother with Kies.... so many other ways to communicate with the phone.

It took me a few tries to get a connection, The trick I found was to run Kies as admin, and it worked for me

Try restarting your computer if you just updated kies
Sent from my SGH-T989 using XDA

I had this issue before and I had to uninstall Kies, reboot then put it back.
Also make sure you're using a good cable.
VacTacks11 said:
Hey guys,
Updated KIES yesterday (Version 2.3.2.10454_19), and I'm now not able to connect my Galaxy S2.
I'm using the Mr. X Telus Mobility ROM, which as I understand is still the stock ROM.
Is anyone else having the same problem?
Windows 7 Enterprise x64, and, yes, I have rebooted
Click to expand...
Click to collapse

I have the same problem.
I plugged in my Telus S 2X.
Kies recognized, said there was firmware upgrade for the phone (ICS I expect), but instructed that I had to update Kies on my Win 7 computer (Win 7 Pro 64 bit) in order to update the phone.
I updated to the latest Kies (June 12 update). It no longer would connect to the phone. I ran the connection troubleshooter. No change. I uninstalled & reinstalled Kies & drivers on the computer. Rebooted several times. No change. I ran as an admin. No change. I made sure debug on the phone was off & tried a number of cables & USB ports.No difference - still no connection.
The prompt says: "cannot start service on the device"
BTW, my Telus Galaxy Note is recognized by the new Kies.
The s2 x works on Kies air as well - just not on Kies USB, which is required for the firmware update.
EDIT: After multiple tries, it just kicked in - didn't do anything other than what I specified above (??!!)

Same here. Kies will not pick up my phone :-(
Sent from my SGH-T989D

About KIES
KIES is help to use back up you entire media library . so you can update the mobile .KIES content air applications.

Only if you're running stock remember ....I think.
Sent from my SGH-T989 using Tapatalk

[Q] Can't connect to Kies

Hey guys, I am trying to connect my Rogers SGS3 to kies to update to jelly bean (OTA doesn't work) and all I get is a connecting screen. It has something to do with my device because I connected my dads S3 to my kies and it worked.
What I've tried:
Connection troubleshoot
Uninstalling and reinstalling
Rebooting phone
What else can I do? I am rooted with the KT747 kernel.

Bizarre48 said:
Hey guys, I am trying to connect my Rogers SGS3 to kies to update to jelly bean (OTA doesn't work) and all I get is a connecting screen. It has something to do with my device because I connected my dads S3 to my kies and it worked.
What I've tried:
Connection troubleshoot
Uninstalling and reinstalling
Rebooting phone
What else can I do? I am rooted with the KT747 kernel.
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Click to collapse
Sound the same with mine. Back up your apps & all, restore to factory defaults, THEN connect to Kies, run the update, after it's done, restore your apps and all that you backed up. Just for giggles when you do the restore, clear your cache history.

MasterDecker said:
Sound the same with mine. Back up your apps & all, restore to factory defaults, THEN connect to Kies, run the update, after it's done, restore your apps and all that you backed up. Just for giggles when you do the restore, clear your cache history.
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Yea, that was my last resort. Gonna try it now and I'll post how it goes.

Bizarre48 said:
Yea, that was my last resort. Gonna try it now and I'll post how it goes.
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Ah, still not working

[Q] Computer/USB Problems

Got a GS3 a little over a month ago in exchange for an Evo LTE that was having serious text message issues. As soon as I got it, I was experiencing absolutely horrible battery life, so I immediately rooted and installed Blazer rom on stock kernel. I did this through Odin, so I had to plug my phone into the computer, which recognized it as a USB storage device so I could access files and whatnot.
Fast forward to now and I"m still having seriously battery life concerns. Today, I ran the one-click unroot/return to 100% stock zip from this link. I tried to plug my phone into my pc to load the file, but though it will charge, the PC won't recognize the phone. I ended up downloading the file to the phone and resetting to stock (thinking I was taking it to Sprint tonight). I made sure the most up-to-date Samsung drivers were installed. I updated my chipset drivers. My USB 3.0 drivers. I even updated the BIOS. Tried three different USB cords and all 14 USB ports (2.0 and 3.0). No luck. Windows keeps saying "One of the USB devices attached to this computer has malfunction and WIndows does not recognize it." I have XP, 7, and 8 all installed on this box and none would properly recognize my phone.
My question is whether this is a computer problem or a phone problem. Given my semi-advanced knowledge of computer hardware, I'm inclined to believe this is actually a problem with the phone, but don't want to go waste an hour or two at Sprint trying to get it fixed. Any insight is greatly appreciated. Picture of actual error included.

Wish I could help. I had a few issues connecting my S3 to my work computer, but downloading the Samsung drivers for the Sprint Galaxy S3 L710 from the Samsung web-site solved that problem. I'm using XP at work. On my home computer and my laptop, which are both using Windows 7 Ultimate, I haven't had an issue though.
Maybe try using the driver from the Samsung web-site or trying to install Samsung Kies and then connecting your phone.

davelikestacos said:
Maybe try using the driver from the Samsung web-site or trying to install Samsung Kies and then connecting your phone.
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I tried Kies. I installed, uninstalled, and reinstalled the drivers twice, with a restart inbetween each step to be safe. No luck.

Stopped by the Sprint store today. They couldn't get it to work either so as it turns out it was actually the USB port on the phone.

[Q] Wi-Fi connection with PC Companion not working, hangs during pairing.

I already tried reinstalling PCC, reinstalling the drivers, etc, but during pairing (when it asks to connect the phone, and I connect it), it always hangs after a few seconds, and the PCC windows becomes corrupted. If I unplug the phone, the program resumes working, and says the pairing has failed.
See picture. Why is this happening? How do I fix it? OS is Windows 7 x64. Phone is Xperia S stock JB .96.

i'm having the same prob i hope someone find a fix

Sony in his best Lol
Sent from my LT26i using xda premium

Same issue. It started happening when I upgraded to Jelly Bean. Manually uninstalling and reinstalling UMBus and MTP-over-IP drivers doesn't help either.

dark_skeleton said:
Same issue. It started happening when I upgraded to Jelly Bean. Manually uninstalling and reinstalling UMBus and MTP-over-IP drivers doesn't help either.
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Have the same problem for a while now.
Have Tried:
Two PC's and Two phone's. : HP and Acer
Phones: Xperia S( not working) and Xperia ZL (working).
Xperia S has no MSC MTP switch option, but my ZL has.
Xperia S has 4.1.2 and Xperia ZL has 4.2.2.

It fixed itself for me and works now, huh

I'm bumping this because I still haven't fixed the problem but I really want this capability to work.

Does this work for anyone?

MarkMRL said:
Does this work for anyone?
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worksforme.jpg

dark_skeleton said:
worksforme.jpg
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Really? I wonder what's wrong then. Already tried everything. Which rom are you using?

MarkMRL said:
Really? I wonder what's wrong then. Already tried everything. Which rom are you using?
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Stock 4.1.2 on Xperia S
I uninstalled and reinstalled the software, and devices in Device Manager on my PC a few times and it just started working.