Capasitive leds wont turn on?? - Sprint Samsung Galaxy Note II

Not sure what happen, noticed it a few day ago but didnt give it much thought, but basically the leds for the two capacitive buttons on the bottom wont turn on anymore, I tried going into the settings, changed it from always on to 6 seconds, nothing. I tried rebooting the phone, still nothing. The buttons still respond with no problems but the leds???. Any clue to what could be causing this, I don't have insurance on the phone with sprint so I'm thinking of trying samsung for the warranty claim, not sure how that works.

You can probably get an Advanced Exchange at a corporate Sprint SRC . Cost ya 50 $ but cheaper then a new phone if Samsung cant help ya.
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Related

[Q] Buying a Rogers Samsung Galaxy S3 - What should I be looking out for?

I'm buying a used Rogers Samsung Galaxy S3 and I was wondering if anyone had suggestions or tips on what to look for?
Thanks
wakoff said:
I'm buying a used Rogers Samsung Galaxy S3 and I was wondering if anyone had suggestions or tips on what to look for?
Thanks
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Maybe damage? As long as it has an imei intact I the About Phone under status you are good to go.
turn the phone of, hold volume down, home button and power it up.
check if its been flashed and what firmware its on. look for water damage, etc etc.
Aside from physical damage, take your sim card with you and take it for a test ride. Surf the net, make a phone call, even to voicemail. And like ready mentioned check to see if the flash counter is tripped although not a failsafe as triangle away will reset it anyway.
Make sure the headset jack works.
I once sold an S2 with a faulty headset jack for $450.
I felt bad but I needed the money.
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[Q] how to access sms's from computer, broken screen [Solved]

Dropped my At&t S3 at work today and the screen went black... can sometimes see a few lock screen images, but it is unresponsive to touch. I'm rooted, running CM10 and believe I have usb debugging allowed on the the phone. Is there anyway for me to locate and view the SMS's that have been sent to me through my computer? Sorry if this has been covered before, I just spent the last hour searching, but was unable to find anything. Also, does what I described on my screen sound like it will need just a glass replacement, or digitizer, and LCD? Thanks for all your help.
You can get the sms database from /data/data/com.android.providers.telephony/databases
Sent from my SGH-I747 using xda premium
d3athsd00r said:
You can get the sms database from /data/data/com.android.providers.telephony/databases
Sent from my SGH-I747 using xda premium
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Thanks for your help, but I was unable to find the files this way. When I access my phone through windows explorer, I open internal storage, then data and the only file I can see is a titanium backup file. Am I going about searching my phone the wrong way?
On a brighter note, I did just find a program called myphoneexplorer which gave me quick access to everything I needed, so problem solved. Now I just need to figure out how I'm going to fix my phone.
mynameisnoah said:
Dropped my At&t S3 at work today and the screen went black... can sometimes see a few lock screen images, but it is unresponsive to touch. I'm rooted, running CM10 and believe I have usb debugging allowed on the the phone. Is there anyway for me to locate and view the SMS's that have been sent to me through my computer? Sorry if this has been covered before, I just spent the last hour searching, but was unable to find anything. Also, does what I described on my screen sound like it will need just a glass replacement, or digitizer, and LCD? Thanks for all your help.
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This is definitely more than just the lens (glass), everything would still work if the lens were the only problem. Although unlikely since you say sometimes you see the lock it screen it could be just a loose cable(s). The reason i say this is if it were just a bad connection you would probably get flickers more often that just the lock screen. More likely it sounds like the LED panel is blown. I feel your pain, i actually just dropped mine today and broke my lens...argh. Depending on your skill level with electronics you could attempt to disassemble the phone and check the connections. If it comes back to life and you just need to replace the lens, they range from 10 to 30 bucks. You can pick up a lens/led assembly for around 200 bucks online, or Samsung does it for 175.
mynameisnoah said:
Thanks for your help, but I was unable to find the files this way. When I access my phone through windows explorer, I open internal storage, then data and the only file I can see is a titanium backup file. Am I going about searching my phone the wrong way?
On a brighter note, I did just find a program called myphoneexplorer which gave me quick access to everything I needed, so problem solved. Now I just need to figure out how I'm going to fix my phone.
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Click to collapse
That's because the data folder you accessed is actually /sdcard/data. You will have to use adb pull to get it off.
Sent from my SGH-I747 using xda premium
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dntesinfrno said:
This is definitely more than just the lens (glass), everything would still work if the lens were the only problem. Although unlikely since you say sometimes you see the lock it screen it could be just a loose cable(s). The reason i say this is if it were just a bad connection you would probably get flickers more often that just the lock screen. More likely it sounds like the LED panel is blown. I feel your pain, i actually just dropped mine today and broke my lens...argh. Depending on your skill level with electronics you could attempt to disassemble the phone and check the connections. If it comes back to life and you just need to replace the lens, they range from 10 to 30 bucks. You can pick up a lens/led assembly for around 200 bucks online, or Samsung does it for 175.
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Just took it apart and tried re-securing most of the connections, but still no luck. I think I'm going to ship it off to Samsung, as that seems like the best price. Fortunately I have an old 3gs iphone that I left unlocked just in case to get me by in the mean time, unfortunately I'm back to using ios. As much as I hate apple, I have to say I dropped my 3gs hundreds if not thousands of times over the 3 years I used it, and only broke the glass once which cost less than $10 to repair. I've had this S3 for 3 weeks dropped it once and now I'm looking at close to $200 to repair it... kind of lame. That being said, now that I've gone android I could never go back.
d3athsd00r said:
That's because the data folder you accessed is actually /sdcard/data. You will have to use adb pull to get it off.
Sent from my SGH-I747 using xda premium
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Aha, I see. Still learning... thanks!
kennyglass123 said:
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Sorry, and thanks!
mynameisnoah said:
Just took it apart and tried re-securing most of the connections, but still no luck. I think I'm going to ship it off to Samsung, as that seems like the best price. Fortunately I have an old 3gs iphone that I left unlocked just in case to get me by in the mean time, unfortunately I'm back to using ios. As much as I hate apple, I have to say I dropped my 3gs hundreds if not thousands of times over the 3 years I used it, and only broke the glass once which cost less than $10 to repair. I've had this S3 for 3 weeks dropped it once and now I'm looking at close to $200 to repair it... kind of lame. That being said, now that I've gone android I could never go back.
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It just really depends on where and how it lands, i've dropped all of my smartphones, some that i expected they were destroyed, you know on asphalt with pieces flying off in different directions, and managed to get a way with just a few scratches. This time my GS3 dropped no more than 36 inches onto a carpeted floor but manged to catch a sharp corner just on the edge of the screen and that was all she wrote. One of the biggest disadvantages to larger screens on our devices is more chance of the screen being damaged in a fall.

[Q] Broken Screen - My Options?

Hi all,
Firstly - I apologise if this is in the wrong section, mods - please move if you so wish.
OK now to my dilemma. My beloved Galaxy Nexus (stock 4.2.1 yakju - locked bootloader and no root) has had its screen broken by a toddler.
The phone still powers on but no display and there's no tactile response from the screen either so I can't actually see/do anything with it! I have it plugged into my PC and have transferred my photos/documents so data is not an issue.
The handset is not insured so that is not an option either. I have seen prices quoted for around £150 (I am in England) which will replace the LCD panel and digitiser but I do not want my phone going for repair with all my accounts etc still on the phone, ideally i want to completely restore the phone to factory default, is there anyway I can do this from my PC?
I have already sourced another Galaxy Nexus from Gumtree and happily using that... my immediate thought was to replace the broken screen with the one from the working handset but then I run the risk of having two un-usable phones!
Just throwing out there to you wonderful people... is there anything I can do to wipe/control my phone from my PC?
I think if you flash a factory image from fastboot then it will also delete all your data including the accounts.
Me personally I'd try to open it and check the connections that the screen and digitiser are correct and tight I know in the UK I live here to I've got a crack on my screen and was annoyed when I got quoted 150 for a fix
Sent from my Galaxy Nexus using xda app-developers app
Thanks for the response guys, I don't think I can even flash via adb as it would still require some screen input to get into fastboot and i just can't see anything on there - its blank.
Fury - yes i was annoyed... especially this close to christmas! no where could repair within 24 hours so decided on a secondhand phone from gumtree which seems to be working perfectly well.
If anyone has a barred or a broken Galaxy Nexus with screen intact then please get in touch :laugh:
Best thing to do is throw it in the garbage as your accounts would be worth far more that what the phones worth in that condition an just get another phone.
Sent from my Galaxy Nexus using xda premium
---------- Post added at 06:10 PM ---------- Previous post was at 06:06 PM ----------
The cost of replacing a screen is simply not worth it unless of course you do it yourself which is a delicate procedure, most ppl who get screens replaced have insurance otherwise they usually just put up with a broken screen if they can still manage to use the phone until they decide to purchase a replacement or get an upgrade on contract.
Sent from my Galaxy Nexus using xda premium
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Help screen problems...

Hey all, firstly I'd like to say that I searched everywhere and could not find a solution to my problem.
So anyways I was using the app SleepBot and there is this feature where the app helps
track your movements while you are sleeping through vibrations or something. It for some reason
turns your screen on and I suppose that is the reason this happened to my screen. I've tried a factory
reset by just randomly guesstimating where the buttoms are. But regardless it was determined it isnt
a software problem but possibly a hardware problem? The screen basically appears to be glitching out,
flickering is the images which should be displayed on the screen. In the middle there is this white line
and below it there is a white box about half an inch wide
Has anyone encountered this problem before? Is my phone done?... what steps would I have to take in
order to get a new phone.
Can't post a video atm because I don't have more than 10 posts lols... well hopefully someone can answer my questions
and I'll be able to post
If you have any questions feel free to ask =)
Yes thay sounds like faulty device. You know these things are made to work but things CAN short out break or just flat out die on you for no reason. An app wouldnt do that even after a factory restoration. Your last bet is to odin back to factory image and then if that screen problem persists get it replaced
Sent from my SGH-T889 using Tapatalk 2
youtube .com/watch?v=SoGb_wHTI0U
hopefully this works just connect the above two for a video of my phone. What steps to I take to get it replaced?
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Splintx33 said:
youtube .com/watch?v=SoGb_wHTI0U
hopefully this works just connect the above two for a video of my phone. What steps to I take to get it replaced?
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I don't know what steps need to be taken I have never had to have anything covered by warranty or insurance. Try searching there have been discussions on this forum numerous times about warranties and such.
For your first search. Just search for warranty or insurance
Sent from my SGH-T889 using Tapatalk 2

Sent my phone for screen replacement, came back with not signal.

I sent my Note II to a company I found on the web to replace the LCD when I got the phone back everything looked great except I can't get a cell tower signal! I'm wondering if they forgot to connect the antenna during repair and how hard would be for me to fix it?
laafiera said:
I sent my Note II to a company I found on the web to replace the LCD when I got the phone back everything looked great except I can't get a cell tower signal! I'm wondering if they forgot to connect the antenna during repair and how hard would be for me to fix it?
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The easiest thing to do would be contacting the vendor and asking them to make it right. If you mess with it first, they have every right to refuse to remedy your issues. Let them fix it.
Hastily spouted for your befuddlement
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