Hi guys,
I have a HOX had bought from vodafone. But I am not the purchaser, I have bought it from seller without the bill. I have just barcode given by vodafone. So could I send the phone to store for warranity ? are the bill and original purchaser necessary?
Thanks
brhn said:
Hi guys,
I have a HOX had bought from vodafone. But I am not the purchaser, I have bought it from seller without the bill. I have just barcode given by vodafone. So could I send the phone to store for warranity ? are the bill and original purchaser necessary?
Thanks
Click to expand...
Click to collapse
Not sure but the HTC warranty should stand if not.
Sent from my HTC One X using Tapatalk 2
My one x is from Vodafone Spain so I'm not sure if my case applies to you, but I didn't even had to send HTC the invoice, the woman from HTC told me that you either send the invoice or they'll check the imei for the manufacturing date, since the one x is less than two years old (two years warranty is mandatory in Spain by law) my phone will qualify for warranty repair just with the imei.
Enviado desde mi HTC One X usando Tapatalk 2
Best thing you can do is call them and ask them.
Sent from my HTC One X
You do need the original purchaser to return to Vodafone. The sales contract was not with you. However, you'll likely have no problem returning to htc under warranty.
Sent from my HTC One X using xda app-developers app
Related
Hi
I ordered mine from Clove few days back, but yesterday luckily I got Desire on PAYG from Carphone Warehouse... So today I called Clove 2 cancel my contract, I just asked Sale Person that when r u guys getting ur stock now as CPW have unlocked stock? He said HTC will (directly) send them a bigger stock from mid-next-week...
And also he went on 2 say that Clove have been told from HTC that the unlocked stock from CPW have some software problem AND ANY ONE WHO GOT DESIRE FROM THEM MAY HAVE 2 RETURN IT BACK 2 THEM 2 B REPLACED WITH THE NEW DESIRE (which HTC will send them mid-next-week)...
I am worried 2 hear that because mine is PAYG on Orange from CPW & the CPW person said that Orange don't have phones return policy... So if this is true,,, are we (unlocked desire owners) in trouble???
K7
K 7 said:
Hi
I ordered mine from Clove few days back, but yesterday luckily I got Desire on PAYG from Carphone Warehouse... So today I called Clove 2 cancel my contract, I just asked Sale Person that when r u guys getting ur stock now as CPW have unlocked stock? He said HTC will (directly) send them a bigger stock from mid-next-week...
And also he went on 2 say that Clove have been told from HTC that the unlocked stock from CPW have some software problem AND ANY ONE WHO GOT DESIRE FROM THEM MAY HAVE 2 RETURN IT BACK 2 THEM 2 B REPLACED WITH THE NEW DESIRE (which HTC will send them mid-next-week)...
I am worried 2 hear that because mine is PAYG on Orange from CPW & the CPW person said that Orange don't have phones return policy... So if this is true,,, are we (unlocked desire owners) in trouble???
K7
Click to expand...
Click to collapse
worst case scenario they will flash the newer ROM to your desire, IMO (that is if there is anything wrong with it)
Mine works fine
Could be a bit of doublespeak from Clove, as they and other online sellers appear to be losing money hand over fist as people cancel their pre-orders and go to....yep, you guessed it, CPW! I'll worry when a bug is identified and appeares on my phone...
If there is a software fault then it would be fixed by an OTA update. Recall my arse.
nubbin said:
Mine works fine
Could be a bit of doublespeak from Clove, as they and other online sellers appear to be losing money hand over fist as people cancel their pre-orders and go to....yep, you guessed it, CPW! I'll worry when a bug is identified and appeares on my phone...
Click to expand...
Click to collapse
Yea... quite agree-able point here. If HTC told them that CPW stock had some software issues they would definitely have told CPW 2 stop selling their current stock and wait 4 new stock from them 2 arrive (as selling problematic phones will harm HTC's name)....my point of view...
K 7 said:
Yea... quite agree-able point here. If HTC told them that CPW stock had some software issues they would definitely have told CPW 2 stop selling their current stock and wait 4 new stock from them 2 arrive (as selling problematic phones will harm HTC's name)....my point of view...
Click to expand...
Click to collapse
How much are cpw selling them pay as you go for!?
Even if there was a fault, CPW as the seller would be obliged to rectify for you by either updating te ROM, or replacing.
we are protected, in the UK, by The Sale of Goods act 1979
Your Rights
If you have bought goods you have a right to expect that they should be as described, fit for purpose and of satisfactory quality:
* ‘As described’ means that it should correspond to any description given about the goods such as the quantity, colour, measurements etc. These descriptions may be verbal statements about the goods, statements in the brochure, on a shelf edge or even on the box.
* Goods are of ‘Satisfactory quality’ if they reach the standard a reasonable person would expect taking into account the price and any description.
- The law says that goods that are of satisfactory quality are free from minor defects, have good appearance and finish and are durable, safe and fit for all the purposes for which such goods are commonly supplied.
* In addition to being fit for their every day purpose goods should be fit for any specific purpose you agreed with the seller at the time of sale [for example, if you specifically asked for a printer that was compatible with your computer]
If your goods are not satisfactory you may be able to make a claim for up to 6 years in England and Wales and 5 years in Scotland after the purchase of your goods, for a refund, repair or replacement.
Click to expand...
Click to collapse
Mine arrived from CPW on Monday and I have only experienced issues with mobile network access.
Neither my old Vodafone nor my new T-Mobile SIMs can connect to 3G/HSDPA using any of the APN configurations pre-configured on the phone.
I have successfully got the Vodafone one working using settings from the internet, but am still to find working one for T-Mobile.
Another thing I noticed that was wrong was that when I selected T-Mobile in the setup wizard, a Virgin Mobile scene was added with the web browser home-page set to Virgin.
I am hoping that the replacement firmware will fix this but I will hang on to the phone and flash it myself when it becomes available.
Edd.
HA!
If there was really a problem it is likely HTC would have made it known to everyone, most likely it is a software issue, I don't think I've heard of HTC having bad hardware batches like Nokia so we should all be fine.
Coatezy said:
How much are cpw selling them pay as you go for!?
Click to expand...
Click to collapse
£399.99 + £10 topup = £410/-
Bull sh*t clame from Clove to put peoples off from CPW thats all.
Are the handsets from CPW network locked?
No! They use the same phones on any contract or PAYG or simfree sale.
When i first boo the phone it shows the update icon so i think it did an OTA update so if there was any problems it should be fixed
ok thanks, just a couple more questions;
Any network branding in the OS?
Is the software the pre-release software like on the t-mobile handsets?
Same 2 year warranty from HTC like when purchasing from Handtec?
AFAIK there has not been an OTA update released yet.
mhewitson said:
AFAIK there has not been an OTA update released yet.
Click to expand...
Click to collapse
I was wondering about that, handful number of members mentioned that, i did not know that Android handles this kind of thing (OTA Updates), does it?
s4vva said:
ok thanks, just a couple more questions;
Any network branding in the OS?
Is the software the pre-release software like on the t-mobile handsets?
Same 2 year warranty from HTC like when purchasing from Handtec?
Click to expand...
Click to collapse
No network branding at all
Not pre release software afaik
All HTC handsets have a 2 year warranty
LittleMiss27 said:
No network branding at all
Not pre release software afaik
All HTC handsets have a 2 year warranty
Click to expand...
Click to collapse
Thank you, cancelling my handtec order and on my way to cpw! (not in that order).
edit: just noticed it's the brown one, think I would rather wait for my graphite one from handtec.
s4vva said:
edit: just noticed it's the brown one, think I would rather wait for my graphite one from handtec.
Click to expand...
Click to collapse
Check this out to confirm, but I'm pretty sure that graphite == brown in this case.
Hello folks...
a friend of mine flying tomorrow to amsterdam for a week and i asked him to look for htc desire there...after a few googling i found that the most popular store in amsterdam that sells this device is Belcompany.nl...they have a lot of them in the city there...
as i understand from this page the device cost 479euro?
http://www.belcompany.nl/Winkelwagen/Pages/Winkelmandje.aspx?ticketid=001158
my question are to the locals or ppl who bought there are those:
1. this price is stand alone or i have to agree to some kind of a 3 year contract like iphones?
2. is it simfree?
3. is it branded? (have to buy some kind of a code to unlock it).
4. this store use global refund taxfree? (friend is a tourist).
question 4 is the most important to me..
thx ahead
On the link you give it's a free Desire included with a 2 year contract.
From Belcompany ( a sub contractor/seller) = mostly sim free & unbranded.
@ 4. tax refund is out of my knowledge, I'm local and my Desire is not for sale
For a price check on webshops try: http://tweakers.net/pricewatch/253414/htc-desire-bruin.html
Problem is, availability is low to very low, if your friend has some time to spend, let him check out some bigger "real"shops
1. this price is stand alone or i have to agree to some kind of a 3 year contract like iphones?
It's standalone price
2. is it simfree?
Yes
3. is it branded? (have to buy some kind of a code to unlock it).
No
4. this store use global refund taxfree? (friend is a tourist).
Probably you can get refund
BUT: most important, I'm not sure if they have them in stock. It's very hard to get them anywhere in Holland. On a lot of forums you see people complaining about waiting for their desire for weeks...
Good luck!
Sent from my HTC Desire using XDA App
479 euro is pretty much the going price for a desire in Europe, so this is going to be an unbranded, unlocked phone. Purchase tax, known as BV in Holland, is 19% of this price. Save your receipt and you can get it refunded at the airport on the way home.
karloe said:
On the link you give it's a free Desire included with a 2 year contract.
From Belcompany ( a sub contractor/seller) = mostly sim free & unbranded.
@ 4. tax refund is out of my knowledge, I'm local and my Desire is not for sale
For a price check on webshops try: http://tweakers.net/pricewatch/253414/htc-desire-bruin.html
Problem is, availability is low to very low, if your friend has some time to spend, let him check out some bigger "real"shops
Click to expand...
Click to collapse
Soo it's impossible to buy from them without this 2 year contract?
thing is my friend will stay only in amsterdam...i need stores at that area...the site you gave me if i'm not mistaken none of the store in amsterdam...correct me if im wrong.
if this is the case maybe someone know a specific store in amsterdam contract free?
I saw some in Duty Free in the Amsterdam airport 2 days ago when i flew through there. I bouth mine there in early April, and it was HTC branded and unlocked for 430 Euro.
cardmammy said:
I saw some in Duty Free in the Amsterdam airport 2 days ago when i flew through there. I bouth mine there in early April, and it was HTC branded and unlocked for 430 Euro.
Click to expand...
Click to collapse
dutyfree you say hmm...so if it's branded do i need to buy a code or somthing? What does it mean 'branded'?
HoLy4EvEr said:
Soo it's impossible to buy from them without this 2 year contract?
thing is my friend will stay only in amsterdam...i need stores at that area...the site you gave me if i'm not mistaken none of the store in amsterdam...correct me if im wrong.
if this is the case maybe someone know a specific store in amsterdam contract free?
Click to expand...
Click to collapse
It is possible to buy the phone without contract. My advise is to call them about their current stock.
Unbranded and sim free.
Sent from my HTC Desire using XDA App
Imperium said:
It is possible to buy the phone without contract. My advise is to call them about their current stock.
Unbranded and sim free.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Thx for your answer...i sent belcompany email and they answered the same...they recognize taxfree the phone is unbranded and simfree...and they recommanded me 3 of their stores in amsterdam to check for desire there...
thx again
probably too late, but that's way overpriced. I just bought one from studentmobiel for 400 euros, it shipped the next day...
hi,
im hesitant to buy the HOX international version because the grey market importers and HTC will void the warranty period (for root users)
1. Any idea how much HTC will charge for out of warranty period?
2. in the US (preferably Chicago), what are the alternative and trusted smartphone service online or store shop that offer repair service for HOX International version?
Sent from my SGH-T959 using XDA
Get it from an online retailer that accepts returns. If you notice it has problems return in. If it does not have any problems within the accepted return period then I doubt it will have in the long run. HTC accepts to repair the one x even if u live in chicago and bought it in the green market, imean grey market
Sent from my HTC One X using XDA
thanks for your reply but i think a rooted h1x will be in an out of warranty charges repair service. example is screen damage, liquid spill and drop.
basically, im kind of asking how much would be the possible charge price?
iphone 4s out of warranty charge price is $ 199
i wish HTC America has good customer service repair for international purchased device
Sent from my SGH-T959 using XDA
Just buy insurance through ensquared.com.
Sent from my HTC One X using xda premium
I have been shopping around since I want to sell my AT&T One X for an international version, and I am having a little bit of an issue. I have found some decently priced on eBay but was wondering if this particular product is the international unlocked version because the spec sheet says otherwise:
amazon . com/HTC-S720E-Unlocked-Android-SmartPhone/dp/B0078LXM4A
If anybody knows anywhere with good prices and customer service it would be much appreciated. Live in the U.S. just for the record. Thanks.
I'm not in US so cant help you with recommending a good place to buy.
That Amazon listing is confusing. URL has S720E , which is the model number of international Tegra3 / 32GB variant, but like you said, specs are from dual core snapdragon variant. Maybe the seller made a mistake while listing specs. Why don't you contact the seller and ask ?
I bought mine from eBay. Seller was some kind of chineese company don't remember name now, but paid £340 which was cheapest I could find. Received faultless white unit from sh26 batch just in TWO days!! Can you believe, from Hong Kong to London in 2 days, lol
Sent from my HTC One X using Tapatalk 2
feis said:
I bought mine from eBay. Seller was some kind of chineese company don't remember name now, but paid £340 which was cheapest I could find. Received faultless white unit from sh26 batch just in TWO days!! Can you believe, from Hong Kong to London in 2 days, lol
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
You sir just used all the luck you had in this life , you should prepare yourself for what's coming.
Fears said:
You sir just used all the luck you had in this life , you should prepare yourself for what's coming.
Click to expand...
Click to collapse
Haha, the funny thing is together with phone I received FedEx invoice, which stated that Chinese guy paid 130$ for delivery. So 340£-130$=do the maths yourself, I think I got bargain lol.
Sent from my HTC One X using Tapatalk 2
feis said:
Haha, the funny thing is together with phone I received FedEx invoice, which stated that Chinese guy paid 130$ for delivery. So 340£-130$=do the maths yourself, I think I got bargain lol.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Are you sure you haven't got a Chinese fake hox? There's a few floating around
Sent from my HTC One X using xda premium
Fears said:
You sir just used all the luck you had in this life , you should prepare yourself for what's coming.
Click to expand...
Click to collapse
Agreed, cannot believe that 1 - You recieved a faultless chinese product
2 - You recieved it from honkong in 2 DAYS!
Lol guys I guess I'm just lucky. I'm at work atm but when I get home I'll give you sellers name. As I said its faultless white one x from sh26 batch, and no its not cheap chinese copy. Btw last time I checked he still had over 10 to sell.
Sent from my HTC One X using Tapatalk 2
Yes, LINK ME TO THE SELLER PLEASE?!?!
Thanks (PM it me if possible mate)
Hey guys,
Last year on the 20th April I bought my HTC One X at Carphone Warehouse in England. In May I have had the first problems with the phone (yellow spot in the lower left corner and a white spot in the middle of the screen), later the GPS stopped working.
Now I live in Germany and I received my HTC One today, so I finally want to get my One X repaired so I can sell it.
Does anyone know how to do this? Will the German warranty service repair my phone or will I have to send it to the UK?
I also don't have the original box of the phone as it is still in my flat in the UK. Is the phone alone in a basic box with a copy of my invoice enough or will they require the original box (because of the IMEI number on the box or these little stickers to proof it is indeed my phone)?
Thanks in advance for your advice!
There will probably be a charge like 30euro or something. I guess HTC Repair centre in Germany would know.
I had my X repaired couple of weeks ago here in Finland. It was bought from Sweden, but it didn't cost me anything to get it fixed. I took it to local shop that sells mobile phones, with copy of my invoice and without box, and it was fine.
Sent from my HTC One X using xda app-developers app
I got my UK phone repaired in Finland as well without any hassle.
HTC has unified warranty inside EU.
Sent from my IceCold One X using xda premium