Please help!! Phone reboots randomly even on complete stock unrooted. - T-Mobile, Samsung Galaxy SIII

Okay, I've had my S3 since July of 2012. It has worked perfectly up until about 3 weeks ago. It has just started rebooting randomly and it says it's not sending texts, but the people I'm texting say they receive the message that supposedly fails to send like 5 or 6 times. I've spent the last 2 weeks trying to find a solution online and couldn't find anything. I have flashed probably 15 different roms, including stock rooted. Now I am on complete stock unrooted with stock recovery and I'm having the same issues. I used odin to return to stock. I only have 4 apps installed aside from the bloatware that comes with the phone. I'm sure the texting issue is with T-mobile's service, but the rebooting can't be. It's random, but I can always tell when it's about to do it because the screen will come back on right after I lock it and a few seconds later it will reboot. I have also taken the phone apart to see if the power button is jammed and it wasn't. I removed the actual power button and put it back in just to be sure. The phone still reboots randomly. Is anyone else having this issue and if so have you found a way to stop it? Any suggestions will be appreciated. Thank you for looking.

I guess nobody has had these issues.

Sounds like a defective phone.
Sent from my SGH-T999 using Tapatalk 2

It would of been easier if you had warranty on to just return it instead of going through all that hassle.
Sent from my SGH-T999 using xda app-developers app

I have the same issue, pretty sure its the power button sticking. I'm using the home button to wake it up and a widget on the lock screen to lock it for now until I send it in.
Sent from my Nexus 7 using Tapatalk 2

It stopped. I don't know what it was, but I ran stock for a few days and it just quit. Didn't do anything, but flash it back to stock, It did it for a couple of more days after I flashed it back to stock and then it just randomly quit. It's been almost a full week now and no random reboots. If it starts happening again then I will probably just get a replacement. I do have the insurance through T-mobile, but I don't want to pay the deductible.

Could some dust etc. making power button stuck causing reboots? It could also be unstable rom. If you are oc/uv 'ing the phone that could also do that
Sent from S♣ with XDA App

I had a similar problem with my Amaze, turns out one of the connector pins to the battery was miss aligned and would on occasion cross the line and short. Luckily nothing catastrophic but the phone would just reboot, sometimes continuously. After I straightened it out, problem solved.

Evo4eva said:
Okay, I've had my S3 since July of 2012. It has worked perfectly up until about 3 weeks ago. It has just started rebooting randomly and it says it's not sending texts, but the people I'm texting say they receive the message that supposedly fails to send like 5 or 6 times. I've spent the last 2 weeks trying to find a solution online and couldn't find anything. I have flashed probably 15 different roms, including stock rooted. Now I am on complete stock unrooted with stock recovery and I'm having the same issues. I used odin to return to stock. I only have 4 apps installed aside from the bloatware that comes with the phone. I'm sure the texting issue is with T-mobile's service, but the rebooting can't be. It's random, but I can always tell when it's about to do it because the screen will come back on right after I lock it and a few seconds later it will reboot. I have also taken the phone apart to see if the power button is jammed and it wasn't. I removed the actual power button and put it back in just to be sure. The phone still reboots randomly. Is anyone else having this issue and if so have you found a way to stop it? Any suggestions will be appreciated. Thank you for looking.
Click to expand...
Click to collapse
I'm actually having this exact same issue, as well as crashes which seem to happen when copy/pasting text. Reboots, spamming people supposedly failed messages, the works....
And I'm with Sprint.
This is the SECOND S3 that has done this to me. I returned my first one after being fed up with it, guessing it must have been a hardware problem since I couldn't find anyone else that had this issue.. but this one has done it too, so I just figured I had to accept it....

phsh I wouldn't accept a piece of hardware that acts like that... bug 'em til they fix it or get you something else like the s4
Sent from my EVO using Tapatalk 4 Beta

Interesting to read this. I got my S3 in October, and it just started doing this. Twice it has simply rebooted, both times have been after I uninstalled an app. My phone is completely stock, unrooted. Never been rooted. I took it out of the box and updated it to JB and haven't done anything else. I'm not getting any messaging issues, just the reboots. I'm using Nova Prime, and uninstalling by dragging the icon to the trash can.

I'm not sure what caused mine to stop, but it did. It hasn't done it again since it stopped either. I flashed back to complete stock, unrooted and used triangle away. It was still doing it for maybe a week or two after that, but then it just stopped. It has been working fine ever since. That includes trying 4 or 5 different roms after it stopped just to see if it would do it again. Been running wicked on the same phone for months now without any of the issues I previously had. If your phone is doing this then I suggest either waiting to see if it stops on it's own like mine or get it replaced.

Related

My Evo stopped Vibrating!!

Ok my Evo stopped vibrating at all on everything. Even when I first boot it, the vibrate doesn't work.
I dont have the insurance, but can I still go to like a Sprint Repair Center and swap it or can they fix it?
Or do I have to send it to HTC?
First determine if it is hardware or software. What happens when you hold down the volume down button... Do you ever feel it vibrate then?
Nope its defiantly hardware
Seems like that would be a manufacturing defect covered under warranty.
nick8197 said:
Ok my Evo stopped vibrating at all on everything. Even when I first boot it, the vibrate doesn't work.
I dont have the insurance, but can I still go to like a Sprint Repair Center and swap it or can they fix it?
Or do I have to send it to HTC?
Click to expand...
Click to collapse
Download an app called sound manager. After it's installed hit menu and vibrate settings and make sure they're turned on. (just to make sure, it doesnt hurt) Good luck.
Try dildroid.
Sent from my PC36100 using XDA App
lol tried all those trust me im not a noob i would know if its software def hardware HTC said it would take 2 weeks wtf!!
I had the same problem with my evo....it stopped vibrating at all and i actually found out it was a result of dropping the phone. i have to be extra carefull now with mine because if it falls it will stop vibrating again and i will be forced to drop it again purposely untill it vibrates again...lol
give it a good shake, mines done that once before and that was all it needed to start working again
edit: just noticed this thread is three months old...
Hey xHausx
xHausx... thanks!!! it worked like a charm, vibration is now working again on my 2 months old EVO.
Thanks again!
Having the same issue here. Could someone link me to the RUU that would correct this?
Original post:
Hi All,
I've recently realized that none of my notifications will cause my EVO to vibrate.
I rooted my phone using unrevoked about 4 months ago, and up until about a month ago everything was working fine, when the vibration notifications suddenly stopped.
I have tried checking all settings (which are set correctly), downloading the Sound Manager application, and most recently (today), flashing to the Fresh 4.1 ROM, all to no avail.
I have also attempted (unsuccessfully) flashing back to the original EVO ROM (3.2 i think), after setting S-chip back to "On", but was receiving an error message stating that the main version I was trying to flash is older than the current one.
Attempts to revert back to factory defaults also did not correct this problem.
I have been searching different sites for about 3 days now hoping to find some information on how to correct this or perhaps someone who has has a similair issue.
Any assistance would be appreciated.
Thanks in advance.

Stock unrooted nexus freezing

I don't know what's happened lately, but in the past few days my nexus has frozen during completely random tasks. Once while typing a message in google voice, once while browsing the web. It freezes, completely stops responding...nothing at all happens, then the screen turns off. It doesn't even reboot. And I cannot wake it up. I have to do a battery pull.
How can I find out what's causing this?
My issue is similar, but not the same.
My unlocked (but unrooted) GNex randomly turns off during use. I'll be listening to a podcast and browsing XDA, or listening to music and browsing the Market, and without warning, the phone will shut off instantaneously.
I don't need to pull the battery; it turns on normally by holding the power button. I've had absolutely zero problems with this phone, until this issue happened to me several times in the past week.
Not very optimistic about finding a solution. I'm gonna flash CM9 once it's completely stable and pray it wipes the slate clean.
Wow. Didn't see this thread. I posted above with similar problems.
Mine (LTE VZW 4.02) never did this the first week i had it, but since rooting via ODIN, it has randomly rebooted several times, in addition to completely dropping 3G a few times in the past week.
This is with a full stock but rooted/unlocked LTE GNex.
Stock rom and no modifications
I have similar experiences. First fiends complained that Im not at gtalk so either wlan or 3G had some problems. Few days later came random boots and after half a day the phone cant even boot more than few seconds to the bood animation.
After paying 650e for a phone I would like it to work more than 3 weeks. The pending repair.... .. I waited 1.5 months for my Nexus One. It broke almost as fast. How hard it is to make phone that just works?
Video: https://plus.google.com/u/0/116960162018403332683/posts/jDt53TbCio6
I had similar freezing when I was stock rooted on 4.0.1. After flashing a custom rom on 4.0.3 more than a month ago, not only have i not had a single freeze but the multitasking button no longer lags (which was my biggest complaint)
Sent from my Galaxy Nexus using xda premium

Gnex randomly shutting off?

So... maybe someone else can help me out here. My phone started doing this really cool thing about a week ago where it will just shut off out the blue. I've been scouring Google for similar problems, but cannot find anything. Lots of people complaining about reboots or sleep of death, but not hard shut downs. I don't have to pull the battery to reboot or anything, and it's not restarting, it just shuts off.
Sometimes it will only do it once or twice a day, other times it will do it 5+ times an hour. There seems to be no pattern to it either. Sometimes I will just pick up my phone and its off. Sometimes I will be listening to music with it in my pocket and it goes out. Quite a few times I've been texting or something and watched it just shut off.
It was right around when I flashed AOKP M5, so I assumed it might be that. I tried a new kernel first, which didn't help. Today I flashed MIUI, hoping it would fix my problem, but nope. Still getting reboots. So it does not seem ROM related.
Anything else I should try before trying to get my phone replaced? Who would the warranty even be through. I bought the phone from Amazon wireless. Them? Verizon? Samsung?
go back to complete stock, then see if the problem occurs
Maybe try using the samsung stock rom, without root. If you still have the problem, I think you should contact amazon. Be sure to reset the flash counter before you send it away
Sent from my GT-9100 using ICS Remix pro AOKP
There isn't a flash counter on the GNex.

Everything is crashing

My note 4 randomly freezes and goes to black. It also randomly restarts, gets stuck, and then restarts again. It's very annoying, if I want to check something, I hit the home button and the phone is frozen on the lock screen. Random apps are also crashing but instead if just closing the app my phone's screen just shuts off and I can't get into the phone for at least a minute. I don't know what the problem is and I really don't want to factory reset my phone.
I would pull the battery and take out the SD card (if you have one) and sim card and boot it up and see if that helps.
If u r using de-bloatware app then try restoring all the apps.
Factory reset, don't install anything and see if it continues. Then start installing a couple of apps till it happens again, try to identify the offending
App.
Same here.. Just started happening 2 weeks ago.. I have yet to find the offending app. ****ing ATT and their ****ty note 4 ughhhh
Happening to me too. Even after factory reset, and in Safe mode. I think it is from the June 16, update. I plan on taking it in to the att store and having them flash the new update to the phone. Thinking maybe my over the air update got screwed up somehow.
I put mine on ultimate power saving mode at night to keep it from dying since I forgot my charger. When I woke up, I tried to turn off ultimate power saving mode, but the option was gone. I rebooted and it got stuck at the att boot logo. I took it to the att store and they said I'd have to file a claim on insurance and that they can't fix it.
I cane home and connected it to adb to see if I could back up my files. Without sending a command to it, it wiped itself and factory reset. I lost everything, but since then I have had no issues.
Mine started doing this a couple of weeks ago. Factory reset twice, sd card out. Still doing it. Had to go back to note 3. With sd card and sim card out it seems to work ok on WiFi only.. No stuttering or force closes since?
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
Mine was doing the same thing. Turns out the battery was taking a crap. New battery and no more issues. For myself at least.
Mine is unusable. It boots into download mode half the time after factory reset. When I get it to boot up it only lasts for 15 minutes then resets again and gets stuck
Sent from my SM-N920I using XDA-Developers mobile app
Black89 said:
Mine is unusable. It boots into download mode half the time after factory reset. When I get it to boot up it only lasts for 15 minutes then resets again and gets stuck
Sent from my SM-N920I using XDA-Developers mobile app
Click to expand...
Click to collapse
Try what I did accidently. Connect to your pc. Boot into recovery lode and see if you can connect with adb. Then connect to with adb sideload and let it sit there. Maybe send a few commands and see if it will do like mine. It might get it to unhang. You might lose everything if it restores, but it might do like mine.
insanoshaman said:
Mine was doing the same thing. Turns out the battery was taking a crap. New battery and no more issues. For myself at least.
Click to expand...
Click to collapse
Mine mostly ok, albeit chained to at&t FIRMWARE, but I do get an odd eeror: when in a call the phone will make a a keypad tone,as though I'm leaning on the keypad [not], often mid-Bluetooth handsfree calls. It last 2-4 seconds, long enough to interrupt the flow of a call. anyone ?
I have had tons of apps update as of late. I too am experiencing lag, lock ups, black screen. I thought I was alone.
Had a friend's Note 4 do the same only he was on Sprints network. He was not rooted and on MM. I tried a factory reset and it helped for an hour or two then it went back to random rebooting or apps freezing. I tried flashing factory software through ODIN. It was good for an hour then went back to random reboots and apps freezing. I tried another ODIN flash without restoring any of his apps and the same thing happened. I tried changing the battery and that wasn't it, I removed the SD card and that wasn't it either.
He had to take it to Sprint and they ended up just giving him an S7.
Sent from my SM-G925P using XDA-Developers mobile app
I started having this problem just after the update. I tried to switch the battery out and tried to take SD card out. I factory reset it about 3 times now. Nothing has solved it.
I took it into AT&T, and even though I'm not under warranty anymore (had phone for almost 2 years now), they worked with me and ended up giving me a new s7.
I suggest you go talk to AT&T because this is a problem with all AT&T Note 4's. Tell them you want it fixed and talk to the managers and get them to contact the corporate help desk. Don't leave without them fixing it. You paid $900 for this phone.
Gave you a new S7? Or swapped it out on a next contract?
dave30534 said:
Gave you a new S7? Or swapped it out on a next contract?
Click to expand...
Click to collapse
I did not pay a dime. But you have to show them that it freezes and crashes even after they factory reset it
Just left an [email protected] store. He looked at me like I had 3 heads. He had never heard of such. Will call corporate and work my way down.
I did hold a S7 edge.... it was a thing of beauty and speed. No ir though... it's why I like note 4
Works without sim
I've had the exact same issues, (Galaxy Note 4 on AT&T). Tried factory reset, wiping cache, re-flashing with odin, removing SD card, removing apps, multiple batteries, etc.... the only thing that has worked so far is removing the SIM card. It runs flawless without it. Currently using my S3 for calls and text and use the note 4 like a giant iPod touch on wifi only. Hoping this is a software issue AT&T will correct but knowing them..... best bet is probably to wait until August and get the new Note 7.
Why not try the MM update that is out right now, it´s not an OTA but by just renaiming the file to update.zip, putting it in your ds card and applying it through recovery you will have a practically new phone, it´s worth the try.
I´m ruuning it and it´s been great so far, no bugs, no errors.

Random Reboots?

I was just wondering if anyone else has an issue with their Note 4 rebooting randomly with no external input. This started happening with the Android 6.0 update both on the download from here and the AT&T official release, Any Ideas? I've already purchased a new battery due to a separate issue, any idea?
I had the same problem. The phone would freeze and randomly reboot. Sometimes the system crashes and asked me for the typed-in password (not fingerprint). Sometimes when I charge the phone, and unplug the power cable, the charging led stays lit and the battery has to be pulled. I decided to switch the battery with my wife's Note 4 and see if the effects remained. So far I haven't had any problems after switching the battery, so I believe the battery may be the cause of all these issues. I'll keep you updated on the issues.
I'm back. The battery replacement didn't fix the reboots. I think my phone's hardware is permanently damaged. :crying:
have you downgraded?
and can you help me with my problem?[
AlexanderDAB said:
have you downgraded?
and can you help me with my problem?[
Click to expand...
Click to collapse
I'm downgrading to stock 5.1.1 right now. I'll keep you updated. I placed an order for a Galaxy S7 Edge International Version (G935F) yesterday.
ajumatt said:
I'm downgrading to stock 5.1.1 right now. I'll keep you updated. I placed an order for a Galaxy S7 Edge International Version (G935F) yesterday.
Click to expand...
Click to collapse
can you downgrade to Android 5.0.1 and help me with my problem?
its something completely different to this topic
I've been having the same issue, started about 2 weeks ago. phone would start being sluggish then if I continue tapping on screen, it'll reboot. At least once I saw it go into recovery & reinstall firmware(?). Another time it just sat at the bootloader screen waiting for software download or something till I took out the battery. Most likely it's a software issue related to 6.0 update or updates afterwards. taking out the SD card helped a bit.
but basically got annoyed & upgraded to LG V20 today. Coincidentally, there was another person at the AT&T store with a Note 4 having the same issue.
Mine just rebooted twice on me a while ago, first is emergency calls only now the reboots then what. And yes the slow charging is a problem too. MM got serious issue dam att
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
adavis1201 said:
I was just wondering if anyone else has an issue with their Note 4 rebooting randomly with no external input. This started happening with the Android 6.0 update both on the download from here and the AT&T official release, Any Ideas? I've already purchased a new battery due to a separate issue, any idea?
Click to expand...
Click to collapse
use wakelock its an app u get it from play store.it makes ur cpu always running.some how it fixes the problem of random reboots. dl it and set it to partial lock (the 5th option)
Same problem. Just started a few weeks ago. REALLY frustrating having to enter my password every 3-4 minutes. NEVER buying another Samsung, too many damn issues with this phone.
My reboots tend to happen once the phone goes below 60% battery. It's fine above 60%. Once it goes below 50%, the reboots tend to happen with any intense network activity. The phone will often go from 50% to 22%. I forgot what the 30's and 40's look like. I will try the Wakelock app.
Ugh. I posted about this a few weeks ago. It's started happening more frequently and will occasionally go into a boot loop or show 0% battery even though there's a charge.
Has anyone found any solution? I haven't tried wiping / resetting but I'm getting close to trying it.
Here is a cautionary tale for you. My completely stock, unroooted phone started acting the same exact way. On the 4th or 5th battery pull (to fix a frozen screen) it just crapped out. It's totally unresponsive. Deader than a door nail. Tried everything. The download mode, discharging by power button depression/battery removal, etc. Adb shell command does not detect it. Nor Odin. Computer throws up a qhsusb_bulk error when I plug it into pc. I have NO CLUE how to fix it & I am desperately seeking a solution. Please proceed wisely with your oddly acting phones & don't let this happen to you.
k.babymamma said:
Here is a cautionary tale for you. My completely stock, unroooted phone started acting the same exact way. On the 4th or 5th battery pull (to fix a frozen screen) it just crapped out. It's totally unresponsive. Deader than a door nail. Tried everything. The download mode, discharging by power button depression/battery removal, etc. Adb shell command does not detect it. Nor Odin. Computer throws up a qhsusb_bulk error when I plug it into pc. I have NO CLUE how to fix it & I am desperately seeking a solution. Please proceed wisely with your oddly acting phones & don't let this happen to you.
Click to expand...
Click to collapse
Same issue. Just got off the phone with Samsung support, all possibility of having this particular phone with this particular issue sent in for evaluation has been suspended. Translation, they know it is an issue and will not stand by the changes they push to their products (latest OS). I am researching the prospect of legal action since THEY pushed the new OS against my request. Shouldn't that affect the warranty or coverage? Consulting my attorney friends as we speak. Will let you know. I am not sure how WakeLock will help, it is not going to sleep, it is repeatedly power cycling through a kernel process until the battery overheats or it reboots.
Same issue
Since Marshmallow, my 910A will get sluggish or freeze, shut down, sometimes reboot and sometimes just brick (temporarily). Sometimes--more often in recent days, I get a "dll_mmc read fail" message and the target that says do not stop downloading. No matter what I've tried--factory and soft resets, cache clearing, battery pull, replacement, and SD card switch, contacting AT&T and Samsung rep--it doesn't seem to change. This is a daily issue and becoming more frequent. Any suggestions or do I just need a new phone? Thank you.

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