Develop Bugs

By Design or Bug?

Okay here is something I didnt see based on searching, or maybe the right keyword wasnt used.
I setup my email accounts in the phone, they are all set to manual since I only check with wifi as i dont have a data plan. Since they are all set to Imap4 when you slide over to email tab and then menu/send recieve, why isnt it checking all the accounts and only the selected one is being checked?? Is this by design or a bug?

That's how it's supposed to work by default. If you would like to send and receive mail for all accounts, I suggest you take a look at this utility.
EDIT: Appears the utility has problems with multiple IMAP accounts, probably not the best solution for you

DaveTheTytnIIGuy said:
That's how it's supposed to work by default. If you would like to send and receive mail for all accounts, I suggest you take a look at this utility.
EDIT: Appears the utility has problems with multiple IMAP accounts, probably not the best solution for you
Click to expand...
Click to collapse
Actually, it is successfully checking two IMAP (gmail.com and my work email). However, my work email is one of those (hosted on gmail) accounts - although it has a different IMAP name - so maybe that is why both accounts are working.

Yeah I have 1 aol, one msn, gmail, 2 pvt domain still going thru aol, and I have to choose each one, I'd understand if I was in a specific inbox, but from the main tab it should do all of them at once.

Gmail Exchange ActiveSync - Same as IMAP?

After trying various email options with my Desire, using Exchange ActiveSync protocol between Gmail and the standard mail app seems the best of several poor options. It isn't working quite as I expected though. It seems to be similar to IMAP in the way it displays the correct emails in various folders as a copy of what's in gmail on the web. However, it only copies folder contents that I've changed by other means (PC or webmail). If I move, create or delete emails using the mail app, that isn't then reflected in my account in the web.
Is this just the way it is supposed to be or should it work the same as IMAP, and if so, why isn't it? Any suggestions appreciated.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push

abats said:
I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push
Click to expand...
Click to collapse
Thanks for replying. I'm glad it works ok for you, as it gives me some hope.
Yes I do have it set to push. I also have the domain set to Google and my username set as my email address, and SSL is on.
Are you in the UK? I am, and my email address is therefore googlemail rather than gmail, so I'm wondering if my login details should be also. I'll give that a go now and see if it makes any difference.
[Edit] I've tried changing the domain of my username to gmail instead of googlemail, but it wouldn't create the account. So I'm stuck with what else to try.

Well somehow it now works fine. The only difference is that my email address (not my username) now has the gmail domain and not googlemail. I had to re-create the account to change the settings, so either there was something wrong that resolved itself when I did that, or the difference in the email address makes a difference.
Hopefully that may help someone else.

Well now it isn't working again. Is nobody else having problems with their Desire and Google Exchange?

Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?

abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
It gave me an error when I tried to set my username to @gmail - Probably because I'm in the UK where Googlemail is used rather than gmail. Although if you wrote to me using @gmail, I'd still get it. So it's all a bit confusing. Besides, it did all work yesterday. I don't have the domain set the same as you, I just have "google" as I read elsewhere that was correct, even though that alone isn't actually a domain.
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
I'm not using a task killer by the way.

Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!

EddyOS said:
Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!
Click to expand...
Click to collapse
If you use @gmail as your username, it'll probably 'half' work. Mine is back up but it still isn't working properly. I'm not sure if it's better than using the Google mail app or not now, as I've gone between that and the mail app and K-9 so many times now, I forget what was wrong with each one. LOL. I think one of the major issues with the Gmail app is lack of copy/paste.

I rarely send email, I just have it to receive and then use my PC to get any attachments if needed...I'll stick with it for now!

I've found something similar. If I delete an e-mail on Webmail or IMAP (using Windows Live Mail) it doesn't disappear on the HTC Mail App (using Gmail Exchange ActiveSync). I have to delete it manually again. I've started a thread here:
http://forum.xda-developers.com/showthread.php?t=676890
Which is odd as both the native Gmail App and IMAP (using the same HTC Mail App) do.
Zackarydoo said:
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
Click to expand...
Click to collapse
You can, just go to "More" and then "Settings" in the HTC Mail App or click on Exchange in "Accounts and Sync". You can change it all there, except for the domain (oddly that seems to be only available when you first create the account). Which incidentally, Google say you should leave it blank:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This is the Windows Mobile instructions but Google intend you use this feature primarily on Windows Mobile handhelds.

abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
work great for me. Thanks a ton

BUG? HTC Mail delete emails on Server

Hi
I`ve a big problem with HTC-Mail.
I have HTC-Mail configured as follows:
- POP3
- T-Mobile.de settings
- "Delete Mail on Server" = no
HTC-mail delete emails on the server.The option "Delete Mails on Server" is not select. If I will empty the trash then the emails deleted on the server!
The same effect when the option is select. The same effect when the option is selected.
I`ve the problem with Stock- and Custom-ROM (Modaco, Pay`s)
Does anyone have the same problem?
Can anyone help me?
Sorry for my bad english!
Johnny

The problem must be just with pop. IMAP does not seem to suffer from this issue.

I've got pop setup and that doesn't delete mail.

Is there no solution to the problem of pop3?
I need pop not imap

PrinzEisenherz1 said:
Is there no solution to the problem of pop3?
I need pop not imap
Click to expand...
Click to collapse
The solution is probably to choose another mail client. I've often heard K9 mail recommended, but since I use Gmail I've not bothered to take a look.
I suspect that the issue you are having with your device is that the "Delete Mails on Server" option is really referring to what the app should do after it has downloaded new emails - not to what you subsequently do with the email.
Regards,
Dave

Afaik, pop has a option to keep mails on server. Imap will keep them there anyways. You should have no probs with that option set.
Edit. Will check when i get home. I could ofc be wrong
Ok:
My settings:
Gmail: pop3/imap forwarding:
Pop download: Keep Gmail's copy in inbox
On the desire the same as yours. It hasn't deleted a single mail since i got my desire.
I think if it's a problem it's a problem with gmail, since i doubt the phone can tell the server what to do.
-------------------------------------.
Sent via the XDA Tapatalk App

I have the same problem with HTC's e-mail application.
I am using pop3 and havn't checked the option to delete mail on server but it still does it. Really annoying.

It's almost certainly a problem with the HTC mail app. I have the same issue with a POP account that I have; doesn't seem to make a difference whether the '..mail on server' is on or off.
It also re-downloads emails continously unless they have been deleted from another source (web client or Outlook).
K9 seems to ok but stills needing polishing up. It does have many options that that built in one doesnt' marking emails being one.

Me having this problem with POP too. So I switched to IMAP

I do not have these problems, but if t-mobile does not support IMAP (which is imho better than POP3), try K-9 Mail:
https://market.android.com/details?id=com.fsck.k9&hl=en

Just saw this thread - on my Incredible with stock Froyo the HTC email application uses POP3 with my email server and has an option in Settings for "Delete emails on server" unchecked most times.
I say most times because it will, at seemingly random times, re-check that option and delete mail directly from the server that I've just viewed and deleted through the phone UI. This option has seemingly self-flipped a few times since I've had Froyo and seems to be a bug.
- ooofest

Pff. Check your settings
Sent from my HTC Desire using XDA App

dutchcow94 said:
Pff. Check your settings
Click to expand...
Click to collapse
Pff. Check my post - the settings change automagically at random times.
- ooofest

Email in the phone

Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Thank you

Tungsten c said:
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Click to expand...
Click to collapse
A properly configured Exchange server usually doesn't allow the local device to retain the message data, it's all accessed real-time from the server. Its possible you have what I call a Half-Ass Exchange, which means you have a central address directory, but the IT department set up Outlook and Exchange to store messages locally on the PC rather than on the server. This would lead to what you are experiencing... Outlook takes all the messages off the server, leaving your phone with nothing to see when it connects. There's not a whole lot you can do about that unless your IT guys will move your email data to the Exchange server. Or maybe they have an IMAP access option. (See below)
With pop3 accounts... You have a similar problem, except there is no way to for two different devices to access the same data. The closest you can get would be to configure both devices to leave messages on the server after downloading them. Any emailed replies then can only be accessed from the device from which you sent them.
If you have the option, switch your pop3 accounts to IMAP. All user data is kept on a server (just like GMail), and any device that is connected to that account automatically syncs with the server, including access to deleted messages and sent messages sent from any other device.
All that being said... The stock email program kinda sucks. I would stick with the 3rd party apps like K9.

This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks

Tungsten c said:
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Click to expand...
Click to collapse
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account

Dalmus said:
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Click to expand...
Click to collapse
I don't see that option on my Enhanced Email program nor in the stock email program and I can not use K-9 because y does not support outlook 2010 exchange yet.
thank you

[Q] I747M can't send email when on wi-fi

Hi everyone,
My mother-in-law has the I747M with Telus, completely stock, and cannot send any emails through her third-party email provider when connected on wi-fi. Tried POP3 as well as IMAP settings, as well as SSL on and SSL off. Followed instructions from that email provider's set up doc as well.
This issue ONLY happens with this device, no matter on wi-fi at her home or wi-fi at my home. She has an iPad2 which is set up on same wi-fi networks and uses the same third-party email provider settings, but can send emails fine when on either wi-fi network (wtf, iOS doing something that Android can't???)
Incoming emails are coming through fine either way. Outgoing email will only send when she turns off wi-fi and the phone connects back onto the wireless network. Otherwise they just sit in Outgoing folder.
I've exhausted my searches both on Google and here.
Hoping NOT to have to set up a web email account to redirect emails, and hoping NOT to have to install a third-party email app if possible (aware of MailDroid or K9Mail).
Thanks in advance!

bo8 said:
Hi everyone,
My mother-in-law has the I747M with Telus, completely stock, and cannot send any emails through her third-party email provider when connected on wi-fi. Tried POP3 as well as IMAP settings, as well as SSL on and SSL off. Followed instructions from that email provider's set up doc as well.
This issue ONLY happens with this device, no matter on wi-fi at her home or wi-fi at my home. She has an iPad2 which is set up on same wi-fi networks and uses the same third-party email provider settings, but can send emails fine when on either wi-fi network (wtf, iOS doing something that Android can't???)
Incoming emails are coming through fine either way. Outgoing email will only send when she turns off wi-fi and the phone connects back onto the wireless network. Otherwise they just sit in Outgoing folder.
I've exhausted my searches both on Google and here.
Hoping NOT to have to set up a web email account to redirect emails, and hoping NOT to have to install a third-party email app if possible (aware of MailDroid or K9Mail).
Thanks in advance!
Click to expand...
Click to collapse
Try with the stock email client. Recreate the account on the device.

m82a1 said:
Try with the stock email client. Recreate the account on the device.
Click to expand...
Click to collapse
Most basic thing to do and it worked!

bo8 said:
Most basic thing to do and it worked!
Click to expand...
Click to collapse
What was she using as an email client before (when this issue popped up)?

saj222 said:
What was she using as an email client before (when this issue popped up)?
Click to expand...
Click to collapse
T'was all stock, including email client app on her S3... by stock I mean Samsung email app
Using same app now and it was successfully sending emails over wifi after removing her email account and re-adding it.

bo8 said:
T'was all stock, including email client app on her S3... by stock I mean Samsung email app
Using same app now and it was successfully sending emails over wifi after removing her email account and re-adding it.
Click to expand...
Click to collapse
Thanks, that's what I thought. Glad you solved the problem.