BUG? HTC Mail delete emails on Server - Desire General

Hi
I`ve a big problem with HTC-Mail.
I have HTC-Mail configured as follows:
- POP3
- T-Mobile.de settings
- "Delete Mail on Server" = no
HTC-mail delete emails on the server.The option "Delete Mails on Server" is not select. If I will empty the trash then the emails deleted on the server!
The same effect when the option is select. The same effect when the option is selected.
I`ve the problem with Stock- and Custom-ROM (Modaco, Pay`s)
Does anyone have the same problem?
Can anyone help me?
Sorry for my bad english!
Johnny

The problem must be just with pop. IMAP does not seem to suffer from this issue.

I've got pop setup and that doesn't delete mail.

Is there no solution to the problem of pop3?
I need pop not imap

PrinzEisenherz1 said:
Is there no solution to the problem of pop3?
I need pop not imap
Click to expand...
Click to collapse
The solution is probably to choose another mail client. I've often heard K9 mail recommended, but since I use Gmail I've not bothered to take a look.
I suspect that the issue you are having with your device is that the "Delete Mails on Server" option is really referring to what the app should do after it has downloaded new emails - not to what you subsequently do with the email.
Regards,
Dave

Afaik, pop has a option to keep mails on server. Imap will keep them there anyways. You should have no probs with that option set.
Edit. Will check when i get home. I could ofc be wrong
Ok:
My settings:
Gmail: pop3/imap forwarding:
Pop download: Keep Gmail's copy in inbox
On the desire the same as yours. It hasn't deleted a single mail since i got my desire.
I think if it's a problem it's a problem with gmail, since i doubt the phone can tell the server what to do.
-------------------------------------.
Sent via the XDA Tapatalk App

I have the same problem with HTC's e-mail application.
I am using pop3 and havn't checked the option to delete mail on server but it still does it. Really annoying.

It's almost certainly a problem with the HTC mail app. I have the same issue with a POP account that I have; doesn't seem to make a difference whether the '..mail on server' is on or off.
It also re-downloads emails continously unless they have been deleted from another source (web client or Outlook).
K9 seems to ok but stills needing polishing up. It does have many options that that built in one doesnt' marking emails being one.

Me having this problem with POP too. So I switched to IMAP

I do not have these problems, but if t-mobile does not support IMAP (which is imho better than POP3), try K-9 Mail:
https://market.android.com/details?id=com.fsck.k9&hl=en

Just saw this thread - on my Incredible with stock Froyo the HTC email application uses POP3 with my email server and has an option in Settings for "Delete emails on server" unchecked most times.
I say most times because it will, at seemingly random times, re-check that option and delete mail directly from the server that I've just viewed and deleted through the phone UI. This option has seemingly self-flipped a few times since I've had Froyo and seems to be a bug.
- ooofest

Pff. Check your settings
Sent from my HTC Desire using XDA App

dutchcow94 said:
Pff. Check your settings
Click to expand...
Click to collapse
Pff. Check my post - the settings change automagically at random times.
- ooofest

Related

problem with email in tf3d...please help!!!

hello all, i seem to be having a problem with my e-mail in TF3D and was hoping someone would be able to help me...my problem is this, 1, whenever i read an e-mail in tf3d(not opera) it does not register in my actual yahoo acct that it has been read (or deleted for that matter)...also, whenever i send an e-mail using my TF3D (again, not opera) it does not register anywhere on my phone or at the actual yahoo site that i have sent a message...it doesnt appear in sent folder, draft, outbox etc...its like the message was never sent bc theres no visual proof (but the recipient always gets the message even tho its not showing up)...im hoping someone can help me fix these problems bc i love using the tf3d email tab, but i need proof that i sent and received/read this messages...any help would be greatly appreciated
I suppose that your Yahoo account is either setup either via POP3 or IMAP on your device. If you used the HTC Mail Setup wizard, then it's most likely IMAP. Anyway, the point is you're using a pull method to retrieve your mail (as opposed to push).
When you read or delete email from your device, Yahoo doesn't know that. So, that's why it doesn't show up as read/deleted when you check your email via a web browser.
Solution: after you've read or deleted any emails from your device, tap "Menu" and then "Send/Receive".
By default, when you set up email accounts on your device, only the inbox is synchronized with the server. If you want to see items in your "Sent" folder, you'll need to manually set that up. Luckily this is very easy.
Solution: In your inbox, tap "Menu", then "Tools", and then "Manage folders...". Toggle on the folders accordingly.
ohyeahar said:
I suppose that your Yahoo account is either setup either via POP3 or IMAP on your device. If you used the HTC Mail Setup wizard, then it's most likely IMAP. Anyway, the point is you're using a pull method to retrieve your mail (as opposed to push).
When you read or delete email from your device, Yahoo doesn't know that. So, that's why it doesn't show up as read/deleted when you check your email via a web browser.
Solution: after you've read or deleted any emails from your device, tap "Menu" and then "Send/Receive".
By default, when you set up email accounts on your device, only the inbox is synchronized with the server. If you want to see items in your "Sent" folder, you'll need to manually set that up. Luckily this is very easy.
Solution: In your inbox, tap "Menu", then "Tools", and then "Manage folders...". Toggle on the folders accordingly.
Click to expand...
Click to collapse
hey, forst of all i just want to thank u for not only your quick response, but also for your thorough explenation...the only problem is, IVE TRIED BOTH RECOMMENDATIONS!!! (NOT MEANT AS YELLING, MORE LIKE FRUSTRATED)....as far as the deleted messages, i figured that would "update" yahoo so i "resent/rereceived" the messages so it would (hopefully update) but it didnt work...also, nothing is showing up n the sent folder that your talking about on either the phone or on the actual website...its crazy, i really dont understand it...and yes, i do have the little option about saving a copy of sent messages n sent folder checked...any other ideas???
I think I would delete the account and then set it up again manually. Try different port numbers. Better yet. Forward everything to gmail and use it instead. push is awesome (except attachments still don't work right, but imap is easy too).

By Design or Bug?

Okay here is something I didnt see based on searching, or maybe the right keyword wasnt used.
I setup my email accounts in the phone, they are all set to manual since I only check with wifi as i dont have a data plan. Since they are all set to Imap4 when you slide over to email tab and then menu/send recieve, why isnt it checking all the accounts and only the selected one is being checked?? Is this by design or a bug?
That's how it's supposed to work by default. If you would like to send and receive mail for all accounts, I suggest you take a look at this utility.
EDIT: Appears the utility has problems with multiple IMAP accounts, probably not the best solution for you
DaveTheTytnIIGuy said:
That's how it's supposed to work by default. If you would like to send and receive mail for all accounts, I suggest you take a look at this utility.
EDIT: Appears the utility has problems with multiple IMAP accounts, probably not the best solution for you
Click to expand...
Click to collapse
Actually, it is successfully checking two IMAP (gmail.com and my work email). However, my work email is one of those (hosted on gmail) accounts - although it has a different IMAP name - so maybe that is why both accounts are working.
Yeah I have 1 aol, one msn, gmail, 2 pvt domain still going thru aol, and I have to choose each one, I'd understand if I was in a specific inbox, but from the main tab it should do all of them at once.

Gmail Exchange ActiveSync - Same as IMAP?

After trying various email options with my Desire, using Exchange ActiveSync protocol between Gmail and the standard mail app seems the best of several poor options. It isn't working quite as I expected though. It seems to be similar to IMAP in the way it displays the correct emails in various folders as a copy of what's in gmail on the web. However, it only copies folder contents that I've changed by other means (PC or webmail). If I move, create or delete emails using the mail app, that isn't then reflected in my account in the web.
Is this just the way it is supposed to be or should it work the same as IMAP, and if so, why isn't it? Any suggestions appreciated.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push
abats said:
I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push
Click to expand...
Click to collapse
Thanks for replying. I'm glad it works ok for you, as it gives me some hope.
Yes I do have it set to push. I also have the domain set to Google and my username set as my email address, and SSL is on.
Are you in the UK? I am, and my email address is therefore googlemail rather than gmail, so I'm wondering if my login details should be also. I'll give that a go now and see if it makes any difference.
[Edit] I've tried changing the domain of my username to gmail instead of googlemail, but it wouldn't create the account. So I'm stuck with what else to try.
Well somehow it now works fine. The only difference is that my email address (not my username) now has the gmail domain and not googlemail. I had to re-create the account to change the settings, so either there was something wrong that resolved itself when I did that, or the difference in the email address makes a difference.
Hopefully that may help someone else.
Well now it isn't working again. Is nobody else having problems with their Desire and Google Exchange?
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
It gave me an error when I tried to set my username to @gmail - Probably because I'm in the UK where Googlemail is used rather than gmail. Although if you wrote to me using @gmail, I'd still get it. So it's all a bit confusing. Besides, it did all work yesterday. I don't have the domain set the same as you, I just have "google" as I read elsewhere that was correct, even though that alone isn't actually a domain.
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
I'm not using a task killer by the way.
Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!
EddyOS said:
Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!
Click to expand...
Click to collapse
If you use @gmail as your username, it'll probably 'half' work. Mine is back up but it still isn't working properly. I'm not sure if it's better than using the Google mail app or not now, as I've gone between that and the mail app and K-9 so many times now, I forget what was wrong with each one. LOL. I think one of the major issues with the Gmail app is lack of copy/paste.
I rarely send email, I just have it to receive and then use my PC to get any attachments if needed...I'll stick with it for now!
I've found something similar. If I delete an e-mail on Webmail or IMAP (using Windows Live Mail) it doesn't disappear on the HTC Mail App (using Gmail Exchange ActiveSync). I have to delete it manually again. I've started a thread here:
http://forum.xda-developers.com/showthread.php?t=676890
Which is odd as both the native Gmail App and IMAP (using the same HTC Mail App) do.
Zackarydoo said:
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
Click to expand...
Click to collapse
You can, just go to "More" and then "Settings" in the HTC Mail App or click on Exchange in "Accounts and Sync". You can change it all there, except for the domain (oddly that seems to be only available when you first create the account). Which incidentally, Google say you should leave it blank:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This is the Windows Mobile instructions but Google intend you use this feature primarily on Windows Mobile handhelds.
abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
work great for me. Thanks a ton

Two Exchange Mail bugs [16 may]

Hi guys,
I have noticed a strange thing with Exchange mail app. When I send my e-mail it does send it but, however, saves the message as a draft as well. After some time my DRAFTS folder is becoming a copy of my SENT ITEMS which is a bit annoying. Does anyone experience the same / has any cure for that?
Second "bug" is when I try to reply a facebook notification. Now, when I post a photo on FB and someone leaves a comment ot that, I receive an E-Mail notification like "John has commented on your photo...", and in the message body it says: REPLY TO THIS E-MAIL TO ANSWER THE COMMENT. It has always worked for me using Outlook, webmail, WinMobile-outlook-mail (and it still does) to hit the "Reply" button, type smth thus leaving a comment. However, no comments are left if I try to "reply" on "John's comment" using my Desire.
Any clues?
Using HTC default Exchange mail app.
anyone?...
I guess the two problems may be related. Are the Facebook replies going out through your Exchange account?
To diagnose the first problem, can you see if the Exchange server is logging any errors? Get your system administrator (if it's not you) to check the application event logs, while you're doing a send/receive.
I have the first problem - intermittently any mail I send is also saved to the drafts folder and its a little annoying. Personally I don't believe the second problem is related in any way at all...
temka said:
I have noticed a strange thing with Exchange mail app. When I send my e-mail it does send it but, however, saves the message as a draft as well. After some time my DRAFTS folder is becoming a copy of my SENT ITEMS which is a bit annoying. Does anyone experience the same / has any cure for that?Any clues?
Using HTC default Exchange mail app.
Click to expand...
Click to collapse
I have the first issue when using my office email account. We use Lotus Notes and the interface between the device and the Domino server is Commontime software, using Activesync client on the device.
Commontime advise that this is only an issue with Android 2.1 devices as the outgoing mail is not stamped with a Posteddate field.
I also have a Hotmail account on the Desire, and I do not get the "sent -> drafts" syndrome with that account.
Deleting and re-adding accounts is fixing problems for some people. I would suggest delete, reboot, re-add.
Already tried that but didn't work.
Rob Pomeroy said:
Deleting and re-adding accounts is fixing problems for some people. I would suggest delete, reboot, re-add.
Click to expand...
Click to collapse
does not work for me either
Rob Pomeroy said:
To diagnose the first problem, can you see if the Exchange server is logging any errors? Get your system administrator (if it's not you) to check the application event logs, while you're doing a send/receive.
Click to expand...
Click to collapse
--or, in the case of Lotus, the logs from Commontime.
Sometimes answers or new mails ends up staying in draft.
I've found out that on some e-mail addresses it takes the domain away.
[email protected] becomes [email protected]
On both answers and new ones. And it can be one out of two...
Any ideas?

[Q] Having an issue with email deleted from server

I just replaced my Tilt with a Tilt 2 and am now having an issue with my emails being deleted from the server when I delete them from my phone. I went into the advanced settings to try and change it, but the only options I have available are "Delete Messages from server" or "Move messages to server Trash". I would like to know if it's possible to have it set up the way it was with my old phone, whereas, when I deleted an email from my phone, it stayed in the inbox on the server.
I have looked for a solution, and I am not sure if there is one, but I *did* search for an answer before posting. Everything i have come across pertains to pop3 and this phone automatically configures the setting as imap.
I am accessing gmail, if that matters.
Is there a fix for this?
I have already read about moving them to a folder, which is the same thing to me as them being moved to the "trash" folder. I don't want to move them. I want them kept in the inbox.
Any help/suggestions are greatly appreciated. This is driving me nuts!!!
I had the same issue, i just select "mark as un-read" on the phone after i read them. if i forget to do that , the mail will just show up in my "old mail" folder.. then from my computer i deal with them..
That won't work for my initial request. I want to delete them from my phone, but keep them on the server. If I mark them as unread, they are still on my phone. Is there a way to change the email setting to pop instead of the default IMAP? I believe that was the setting on my first tilt, but this one automatically sets it as IMAP.
Thanks.....
totallybeachin said:
That won't work for my initial request. I want to delete them from my phone, but keep them on the server. If I mark them as unread, they are still on my phone. Is there a way to change the email setting to pop instead of the default IMAP? I believe that was the setting on my first tilt, but this one automatically sets it as IMAP.
Thanks.....
Click to expand...
Click to collapse
You need to tell us which type of email you are using (Google, exchange, etc). But what you describe is IMAP behavior. Pop servers don't do that.

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