When I view the WP market place I am unable to view my purchase history:
https://www.windowsphone.com/en-us/my/purchase-history
Your phone's current Country/Region setting prevents you from viewing your purchase history on the web. Please go to the Store on your phone, and then try to download the app again.
Click to expand...
Click to collapse
In addition, I am unable to reinstall apps through the website:
Your phone's current Country/Region setting prevents you from getting apps on the web. Please go to the Store on your phone, and then try to download the app.
Click to expand...
Click to collapse
The regional settings on my Phone / PC / Live account are all set to US/EN, so this message did not make sense. I contacted support and they recommended I restore my phone to 7.5 as they believe this may be an issue with the 7.8 update. I have not tested restoring my phone, as the work was not worth it.
In other news, you can view your purchased, but not the free applications here:
https://commerce.microsoft.com/PaymentHub/
jasonvelocity said:
When I view the WP market place I am unable to view my purchase history:
https://www.windowsphone.com/en-us/my/purchase-history
In addition, I am unable to reinstall apps through the website:
The regional settings on my Phone / PC / Live account are all set to US/EN, so this message did not make sense. I contacted support and they recommended I restore my phone to 7.5 as they believe this may be an issue with the 7.8 update. I have not tested restoring my phone, as the work was not worth it.
In other news, you can view your purchased, but not the free applications here:
https://commerce.microsoft.com/PaymentHub/
Click to expand...
Click to collapse
i have the same "issues" but they are for me related to xbox.com, i switched from a supported country to an unsupported one, and i can not download any apps now, nor can i see the purchase list, like you described... i must wait now to switch back
Dinchy87 said:
i switched from a supported country to an unsupported one, and i can not download any apps now, nor can i see the purchase list, like you described
Click to expand...
Click to collapse
I have never changed my settings, so cannot comment directly.
I have some issues on both my WP 7.5 devices with different accounts.
Related
is it possible?
I am in the UK on the orange network, and i am already having some low space issues so i want to delete the demos that were bundled onto the phone when it was sent to me. However, unlike any app which i install myself, i dont have the option to uninstall the ones which were pre-bundled. Anyone know a way of doing this?
thanks
is a known issue that the orange rom comes prebundled with a load of tosh
many people here rooted their phone and put on the stock htc rom
an orange update has been released btw, make sure you have the latest version
You don't have to root to load the generic RUU.
thanks for the reply.
Unfortunately ive customised my phone all too much now with the apps i want and email accounts etc to now go and delete it all and load a new rom...guess im stuck with these stupid demos filling up my phone storage space!
how do i go about getting the new orange update? do i need to phone them?
thanks
gyro11 said:
thanks for the reply.
Unfortunately ive customised my phone all too much now with the apps i want and email accounts etc to now go and delete it all and load a new rom...guess im stuck with these stupid demos filling up my phone storage space!
how do i go about getting the new orange update? do i need to phone them?
thanks
Click to expand...
Click to collapse
to update:
Settings/about phone/system software updates/check now
to check what you've got:
settings/about phone/software information/software number.
i'm on orange uk too and i'm on 1.15.61.10 which is the latest.
And no, you can't remove the branding. It's a bit crap. Now I keep getting told there are updates to the facebook app, even though I have no interest in Facebook. They've remoted the google talk app, but left the service running, wasting battery, cpu and data.
Google Talk you can turn off - load it once and then adjust settings.
al89nut said:
Google Talk you can turn off - load it once and then adjust settings.
Click to expand...
Click to collapse
I can't load it - Orange doesn't include it in their rom!
Try this
Install the google talk app. That'll give you access to shut it down (uncheck automatically sign in in the settings). Then delete app.
al89nut said:
Try this
Install the google talk app. That'll give you access to shut it down (uncheck automatically sign in in the settings). Then delete app.
Click to expand...
Click to collapse
Hmm. Not showing on the Market - I'd have to find some .apk file or other. I think i'll stick with 1) ignoring the service or 2)killing it whenever I reboot.
You must have the app surely if it loads? Certain it isn't among the apps icons?
poldie said:
Hmm. Not showing on the Market - I'd have to find some .apk file or other. I think i'll stick with 1) ignoring the service or 2)killing it whenever I reboot.
Click to expand...
Click to collapse
You can find the apk here:
http://www.eurodroid.com/talk.apk
I installed and unchecked "sign automatically". Yet to see a battery life response.
al89nut said:
You must have the app surely if it loads? Certain it isn't among the apps icons?
Click to expand...
Click to collapse
Carriers customize the phones. Orange adds icons for IM, internet etc, scenes etc etc. You can't remove it. They've removed google talk (I'm not imagining it - google for it) but left the service running.
Bizarre! Hope you get it sorted. Complain!
Sorry for the nooby question, im new to android.
If i have 2 android phones, can i setup 1 google account and install the apps i purchase on both phones or can you only install them on 1 phone ?
You can install ur payed apps on both phones as long as you use the same google account
Sent from my HTC Desire using Tapatalk
AndroHero said:
You can install ur payed apps on both phones as long as you use the same google account
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
Thank you !
I have 8 Android devices at home with the same Google account ( for developping).
All work fine.
profete162 said:
I have 8 Android devices at home with the same Google account ( for developping).
All work fine.
Click to expand...
Click to collapse
show off lol
For the most part, that is true.
However, some apps (e.g. Copilot) have separate activation, and will only allow you to install on one device.
Regards,
Dave
foxmeister said:
For the most part, that is true.
However, some apps (e.g. Copilot) have separate activation, and will only allow you to install on one device.
Regards,
Dave
Click to expand...
Click to collapse
True. But on the other hand most apps remain installed and work just fine even after you change your gmail login account
speaking of the Android Market dose anyone know when the new iteration shown at the Google I/O will be released?
Using apps on 2 same-account androids
I have an Android phone, and recently got a tablet, and wanted to install the apps I purchased on the tablet as well. I have the g-mail account info set up the same on both devices. When I go to the Marketplace and try to download the application I have on my android phone, I am only given the wonderful opportunity to buy the program again.
I contacted the developer, who told me that I would indeed have to buy it again to use it on a different device.
? am I doing something wrong here? I don't want to have to re-purchase apps which I already own on 1 device...
HELP!
DarkInovator said:
speaking of the Android Market dose anyone know when the new iteration shown at the Google I/O will be released?
Click to expand...
Click to collapse
there are APK's around for 2.2.6 if you mean that one
Evan2010 said:
I have an Android phone, and recently got a tablet, and wanted to install the apps I purchased on the tablet as well. I have the g-mail account info set up the same on both devices. When I go to the Marketplace and try to download the application I have on my android phone, I am only given the wonderful opportunity to buy the program again.
I contacted the developer, who told me that I would indeed have to buy it again to use it on a different device.
? am I doing something wrong here? I don't want to have to re-purchase apps which I already own on 1 device...
HELP!
Click to expand...
Click to collapse
What app is that?
After installing the official Mango on my HTC HD7 an hour after roll out, i wanted to get WhatssApp on it as i have it working perfectly on the HD2, but the HD2 was unlocked so i was able to use the the Xap file option on the HD2 but not my HD7 as its not unlocked. So i found very easy way of getting without an tweaks, but simple official way as Zune is not currently showing it.
METHOD OF INSTALLATION;
1, Google whatsApp and go their actual website http://www.whatsapp.com
2, Click on the link "windows-phone-six" http://blog.whatsapp.com/index.php/2011/09/windows-phone-six
3, Click on the MARKET link, this takes you to the ZUNE WEBSITE.
4, LOG IN to your WINDOW LIVE ACCOUNT that you have that you use on your Window phone 7.5
5, You the have two choice (a) first choose one WP7.5 if you have more than one (b) and secondly chose what DELIVERY METHOD.
6, following the link and if you chose the email option it be sent to your email on your phone.
7, On your phone email, click the link and it send you straight to the market app on your phone, showing the WhatsApp app.
8, Download and install.
And it worked
Note try either option and don't give up on the first huddle if you stumble across any.
Hm, did they only submit it to the US Marketplace or something?
Lumic said:
Hm, did they only submit it to the US Marketplace or something?
Click to expand...
Click to collapse
Nope, I'm in the UK (Three network with an unbranded HTC 7 Pro) and I just downloaded it straight from the marketplace.
So when I go to the market website and click on My Apps it only lists apps up to the 'M's... anything past that I can't see.
I use this page to re-install apps when changing devices / after resets.
Is there any way to see a listing of all of my apps?
Don't know if this helps, but if you install the newest play app (i posted the apk here somewhere), it has the same kinda page now (an all apps installed history), you could install from there?
Sent from my calculator watch.
Thanks, I will check that out! Although I think using a KB/Mouse on my PC would still be more convenient than finger-scrolling and tapping on the phone screen :/
At least that should get me access to everything I'm missing.
My suggestion is,
1. delete market data and cache
2. From settings > sync settings > select google deatails > remove account
3. reboot
4. create your google account again
5. from market, check it again.
Hope this work.
Question - are you using market unlocker?
He's having the problem with the online version of the market, on his computer, not the phone app.
Sent from my calculator watch.
kingdazy said:
He's having the problem with the online version of the market, on his computer, not the phone app.
Sent from my calculator watch.
Click to expand...
Click to collapse
My bad kingdazy.
I've just checked out to find the installed apps from PC.
It seems like there are two ways.
1. from the market home page > My Adnroid Apps (from there we can reinstall the apps) - alphabetical order
(this one shows the history even the apps are uninstalled, those are there)
2. Google account dashboard > Android Market > installed applications (most recent first)
So, if you compare these two lists and if you find anything missing, then you'd better to contact Google support team. If both are the same, maybe there're gonna be none who can help you.
My two cents.
The first list is missing everything after the M's...
The second list has them all though... I'll use that for a work-around for now
I'm having an issue with apps on sd not showing up after a reboot. I have to clear data to get them to show again. This new market is annoying.
Sent from my SPH-D710 using XDA
orb360 said:
The first list is missing everything after the M's...
The second list has them all though... I'll use that for a work-around for now
Click to expand...
Click to collapse
I have the same, though it's after "L". It seems it just shows a limited number of history.and
sam5154 said:
I have the same, though it's after "L". It seems it just shows a limited number of history.and
Click to expand...
Click to collapse
I am having the same problem - for me it stops @ the letter H because I have more apps I guess...
I have contacted Google Play support... we'll see...
I am trying to update an app that I purchased a few months ago (Where's My Water) on the newest ICS leaked ROM. When I go to the market and try to download it, it says purchased, and when I click download, I get an error message saying "the download of 'Where's my Water' was declined because you haven't purchased it."
I tried uninstalling because I assumed there might have been an issue when i restored the app from Titanium Backup but even after uninstalling I get the same error message.
Any ideas?
I'm guessing you didn't purchase it on Androids Marketplace but perhaps on Amazon? I ran into a similar issue and that;s what it was.
I bought it from the android market
Sent from my SPH-D710 using XDA
Read somewhere that during he 10cent deals if you did not receive an email concerning the purchase you didn't purchase it. I am in the same boat.
You have been Epicly Touched by Jesse Buck
did you try and install it from the web?
Jesse Buck said:
Read somewhere that during he 10cent deals if you did not receive an email concerning the purchase you didn't purchase it. I am in the same boat.
You have been Epicly Touched by Jesse Buck
Click to expand...
Click to collapse
This wasn't a part of the 10c deal. I paid 99 cents for this.
playya said:
did you try and install it from the web?
Click to expand...
Click to collapse
I tried installing it from the web. It says purchased on there, when I sent it to my phone, nothing happens.
I bought one game (the $6.99 N.O.V.A. 2) and it does the same damn thing. I guess its karma for all of the apps I got by other means
Sent from my SPH-D710 using xda premium
i have had this happen to me on several items i purchased, did everything them back, then i finally said screw it and got them "from other means"
If you have multiple Gmail accounts on your device make sure your signed into the one that purchased it from the market.
One thing you can try is to delete the app whether it be through TB or not and then reboot the phone. After startup then try installing. Hope this helps.
Try 4shared or aptoide.. you'll find your app..
sj
Sent from my SPH-D710 sgs2e4gt on CM9a2 FC24 AOS 4.0.4 using [email protected] 2 Beta 4
It does that to me to with volume + I have to go to the developers website to upgrade since it is free on his site
Sent from my SPH-D710 using Tapatalk
viper786 said:
I bought it from the android market
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
play store ;D
Sent from my SPH-D710 using xda premium
There new update I found on androidpolice.com
ex Army SGT 11C
Kchitown1977 said:
There new update I found on androidpolice.com
ex Army SGT 11C
Click to expand...
Click to collapse
3.5.16
ex Army SGT 11C
I was having this same issue too, got in touch with Google, and after them telling me how to do things I already knew, and explain how if you don't purchase an application you can't download it, I showed them a few pictures and they responded with this:
Thanks for taking the time to contact me today. Have you installed an Android operating system on your device that has not been authorized by your device's manufacturer? I can troubleshoot your issue to the best of my abilities, but please be aware that unauthorized operating systems (custom ROMs) may have limited functionality due to the compatibility of the device. For best results, I recommend using the authorized Android operating system provided by your manufacturer that can be obtained from their website or your carrier.
http://www.samsung.com/us/support/
However, I realize you may have browsed around a bit in our help center and tried a few troubleshooting steps already, but please make sure you've done all of the following to resolve the issue:
- Cancel and restart the download(s)
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed in to Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Menu > Settings > Applications > Manage applications > All > Play Store > Clear cache)
- Clear the Download Manager cache and data (Menu > Settings > Applications > Manage applications > All > Download manager > Clear cache and Clear data)
- Ensure there is at least 20MB of free space on your device
- Try your download(s) using both WiFi and network (3G/4G) connections
- Try to initiate your download from play.google.com instead of the device
- Ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall updates to the Google Play Store app by visiting:
Settings > Applications > Manage Applications, selecting "Play Store" under the "All" tab or filter and touching "Uninstall updates"
If you have any further questions or concerns, or if the issue persists after performing all the troubleshooting steps provided, and reverting back to an authorized version of the Android operating system, please feel free to let me know.
Regards,
The Google Play Support Team
Click to expand...
Click to collapse
Thanks for writing in and for your patience while I've been taking over your case for [omit]. According to our records, you never purchased the app Root Explorer (File Manager) on Google Play using Google Wallet, which is why it won't let you download the app. If you purchased the app using a different app store or directly from the developer, you'll need to re-download it from that store.
Click to expand...
Click to collapse
Thanks for letting us know about this issue - we're aware that some users
are seeing apps as "Purchased" but are getting a "Download declined"
error. We're presently investigating this issue and will update you as
soon as we have more information. I may be requesting further information
about the circumstances of this issue, and I really appreciate your
continued patience and cooperation in resolving this situation. If you
have any further questions, please let me know.
Click to expand...
Click to collapse
In other words, "go away, you're bothering me, I don't know why it's doing that, if I feel bad for you I might help you later.