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Good day fine sirs and ma'ams.
I would just like to say I love my Tilt 2, and have had it for a few months now with no real problems and this is about my 4th WM phone.
As of about a month ago, I have been unable to connect or sync the device to my PC.
I have WM Device center 6.1 (the latest from the website)
I am running windows 7
I had been able to sync the phone until about a month ago.
I have unchecked the box in the USB to PC for faster data synchronization.
Essentially, when I plug the phone into the computer, it just acts as if it is connected to a charger. Nothing comes up on the phone and nothing comes up on the computer. It just charges. I have even installed and uninstalled WMDC a couple of times.
I really am at my wits end here.
My question is, is there a fix for this apart from sending the phone in? I am able to flash the phone via the microsd card, and even tried going back to the e2 rom that is as close to the ATT rom as I could find.
I did find the stock rom, but it does not come with the image file, just the ruu.exe I believe. I cannot flash roms via the USB cable either, so I am only able to change things like I said, via the microsd card.
Any help is greatly appreciated! Thanks!
And yes, I have searched, and have found many other people posting in other threads saying they have the same problem, and everyone just says to uncheck that one box, which I have done, so that is NOT the problem.
Also, I would just like to add that when I go into the windows directory and attempt to run activesync (repllog.exe) I get the following message.
(cannot communicate with the pc because of the fllowing remote networking error (Error 608)
I have seen others ask help for this question without an answer on xda-dev also.
Thanks again! If anyone has the solution here I think a lot of people will be very happy!
:-(
turn off your firewall then pug ur device in and see if that works... works for me... perhaps your firewall started blocking it for some reason... other than that good luck
I had similar things happen to me in the past. While the phone is connected, check Windows Update whether there is a new version of Sync Center. This has fixed the problem for me.
i appreciate the suggestions.
However,
I have the firewall disabled and it still does not connect.
I uninstalled and reinstalled the WMDC using the latest software directly from the website. There appears to be no updates for the program once it is installed.
Any other suggestions?
Have you tried multiple USB cables, multiple USB ports, or even multiple computers? I've had USB cables which aren't capable of data transfer, as well as USB ports on the computer go bad. You might also considering a hard reset, to ensure no software on the phone could be causing the problem. If it's truly the USB port on the device that's broken, then you're in bad shape if you want to return it to AT&T for repair. You may be able to flash the AT&T stock ROM, but you won't be able to restore the AT&T stock SPL, which they check when fixing the device, so you may very well have to fork over some money to get it fixed. Best of luck
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
freakygeek said:
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
Click to expand...
Click to collapse
Could be a faulty device...my phone connects to every computer, every time. take the phone to your provider and show them whats happening.
Also, i've had issues with the standard mini USB ( http://www.meditronik.com.pl/doc/mini/usb-kabel-mini=foto=canon.jpg ) not properly connecting/loosing connection.
Try a HTC usb it might work better: http://bestcellbuy.com/bargainsea/Pictures/HTC/OEM_Home_Charger_USB_Cable/OEM_HTC_Data_Cable_07.jpg
I've tried the HTC USB lead that shipped with my phone to no avail.
I think the device is faulty (surprise surprise). It charges from USB perfectly fine, every time.
I'll post back once I find out what Telstra say... it's obviously still under warranty but that isn't really the issue - It is just such a major PITA having to switch to a loan phone and deleting confidential business data etc from my phone before sending away for repair etc etc...
Thanks for the help though, it is appreciated.
Well, I've got my USB going again. Not sure exactly what I've done, but basically I pulled the battery out for a few minutes and replaced it, turned on and off the 'high speed' checkbox in USB Connection Settings, and it has come good.
****box phone.
Somehow mine started working again last night too. Same cable, same port and everything.
Really odd, but I'm not complaining at the moment!
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
InjecTioN said:
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
Click to expand...
Click to collapse
Verified - I cannot flash with USB.
Bright.Light said:
Verified - I cannot flash with USB.
Click to expand...
Click to collapse
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Same thing happened to me. No USB sync, no USB connection at all; it only charges. Thankfully I had a chance to flash to a custom ROM before this happened.
The only way I can sync my data is to use a bluetooth USB in my PC. Works quite well with my contacts, calendar, & email, but I have yet to try to transfer any large files.
The bluetooth USB I went with was ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle. It is VERY low profile, too, but I would have liked for it to come with an end cap like those USB flash drives, otherwise I have yet to find any complaints about it. The price was great and so much cheaper than spending an additional $70-$100 to get my USB port on my device fixed.
Here's my saga: No Syncing, No USB Connection
Best of luck!
Debbie
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
da9th_one said:
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
Click to expand...
Click to collapse
was the first thing I checked. thanks for your input though
InjecTioN said:
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Click to expand...
Click to collapse
I did not know one could flash to new ROM by use of the SD card?
Mine is de-HSPL, so now I can not select another ROM anymore. (Got the 6.1 default one again)
Bright.Light said:
I did not know one could flash to new ROM by use of the SD card?
Click to expand...
Click to collapse
I've never used the SD-Card method myself, but now will have to due to my USB port no longer working.
I've been syncing by using Bluetooth USB and just tried transferring files via Bluetooth and it worked like a charm! Smaller files were instantaneous and large files took longer (of course), but also worked fine.
I just tried copying over a RHODIMG.nbh file and that bugger worked (188MB)... Excellent!!!
I did buy a USB card reader to transfer files, just to be on the safe side, but I must say that this little Bluetooth USB that I picked up is working awesome.
Debbie
i exactly have the same problem.I guess i need to send it back
I've tried everything I can possibly think of. I have an Asus Laptop with Windows 7 64 bit and absolutely cannot get my Epic to be recognized. I've uninstalled and re-installed the driver more times than I care to mention. I've tried mounting the device to no avail either. I've tried plugging in the phone into each of the USB ports on the laptop to no avail. I need to get the computer to recognize the device so I can get odin to recognize the phone so I can flash back to stock. Right now it doesn't do so. Does anyone have any ideas of what I can do to get this up an running?
Try installing the 32-bit drivers even if you're on a 64-bit computer....
The same issue comes up. It says that the drivers are not successfully installed (even though the installer goes through) and it says "Unknown Device" over and over.
Are you removing previous drivers?
then rebooting before installing new drivers...
also are you using stock cable?
if so buy a new cable you can get cheap ones online for like a dollar just search micro usb cables
Yes, yes, yes. Does the cable really make that much of a difference? I saw that people have had issues but I mean it charges properly all the time so I figured it was ok to use.
Absolutely!!!!!!!!!!!!!!!!!!!!!!!!!!!1
That cable is worthless get a Blackberry cable they are very durable and dependable.
i was having problems also..... all because of the cable.
I'll probably go buy a cable from Walmart, order a cheaper one online from Monoprice and return the other just so I can odin my phone...I really hope that's the issue though.
sporkisfaster said:
The same issue comes up. It says that the drivers are not successfully installed (even though the installer goes through) and it says "Unknown Device" over and over.
Click to expand...
Click to collapse
does it keep looping "unknown device" in the corner, almost like you unplugging and plugging back in repeatedly?
ifso try cleaning the contacts of the usb port on phone and on the small end of the cable.
if not then try totally uninstalling the drivers you installed and if possible when its saying "unknown device" open the device manager, r-click then unistall in there.
USBDview has always been able to dig me out of the home when ive had usb related driver issues... just run it and delete/uninstall anything samsung/android/adb etc related, reboot pc and phone then try again...maybe even redownload the drivers
http://www.nirsoft.net/utils/usbdeview-x64.zip
http://firon.net/xda/usb_drivers_GalaxyS_x64.zip
update (you replied as i was typing): one bandaid for the cable you could try for now is to take a needlenose pliers or something and slightly squish the micro end to try getting a tighter fit.... i had to do that to the cable i keep at work.
You can always just download kies. That's what I did. When I was trying the standalone drivers I had trouble. Installed kies on both of my laptops and coding works beautifully everytime. And I seriously think you guys are ill. Its a cable... its digital. It either works or.it doesn't. I use my samsung wire exclusively. Its thin and I like contour on the plug. Both cables have worked flawlessly on both of my epics.
Sent from my SPH-D700 using XDA App
RushAOZ said:
And I seriously think you guys are ill. Its a cable... its digital. It either works or.it doesn't.
Click to expand...
Click to collapse
You are wrong.
Cables can have breaks in them which give them intermittent connectivity. Also, since this cable has several (5 I think?) single strands of wire in them, a single wire could be screwed up causing this (or the pin for a single wire on either end) That would still allow it to charge, and partially be recognized by Windows, but not allow it to fully communicate causing this problem.
I have a cable that I only use for charging because it has this EXACT problem. Another cable works perfect, but this particular cable gives me the unknown device.
sporkisfaster said:
I've tried everything I can possibly think of. I have an Asus Laptop with Windows 7 64 bit and absolutely cannot get my Epic to be recognized. I've uninstalled and re-installed the driver more times than I care to mention. I've tried mounting the device to no avail either. I've tried plugging in the phone into each of the USB ports on the laptop to no avail. I need to get the computer to recognize the device so I can get odin to recognize the phone so I can flash back to stock. Right now it doesn't do so. Does anyone have any ideas of what I can do to get this up an running?
Click to expand...
Click to collapse
look up and install pdanet. Pick samsung and let it do it's thing.
you're good after that.
Milkman00 said:
You are wrong.
Cables can have breaks in them which give them intermittent connectivity. Also, since this cable has several (5 I think?) single strands of wire in them, a single wire could be screwed up causing this (or the pin for a single wire on either end) That would still allow it to charge, and partially be recognized by Windows, but not allow it to fully communicate causing this problem.
I have a cable that I only use for charging because it has this EXACT problem. Another cable works perfect, but this particular cable gives me the unknown device.
Click to expand...
Click to collapse
Right.. so it either works or it doesn't lol if both cables are in perfect working condition then there would be no issue. Its all preference. I personally use a blackberry micro usb cable. It locks in to the usb port on the phone better. Just so im not paranoid about the wire coming off while flashing... cuz thats bad lol
Sent from my SPH-D700 using XDA App
RushAOZ said:
Right.. so it either works or it doesn't lol if both cables are in perfect working condition then there would be no issue. Its all preference. I personally use a blackberry micro usb cable. It locks in to the usb port on the phone better. Just so im not paranoid about the wire coming off while flashing... cuz thats bad lol
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I didn't articulate myself clearly, but that is my fault.
If a single wire inside the cable is broken (for the sake of simplicity let's just say it is the RECEIVE cable - from the device to the PC). The PC can recognize that there is a device there, but because the device can't talk to the PC, Windows can tell there is something there, but has no idea what it is since the device can't talk back to the PC. Also, in this scenario the cable would charge just fine since those individual lines are intact.
RushAOZ said:
You can always just download kies. That's what I did. When I was trying the standalone drivers I had trouble. Installed kies on both of my laptops and coding works beautifully everytime. And I seriously think you guys are ill. Its a cable... its digital. It either works or.it doesn't
Click to expand...
Click to collapse
1st off u sir, ARE WRONG.... Maybe when it comes to HDMI Cables but not for these phones.
sporkisfaster said:
Does the cable really make that much of a difference? I saw that people have had issues but I mean it charges properly all the time so I figured it was ok to use.
Click to expand...
Click to collapse
To quote u "Yes yes yes" it does make ALL THE DIFFERENCE... I had the same problem and made serveral posts about it when the phone 1st came out, I tried everything... Uninstalled/Reinstalled/Rebooted many times, Manually deleted the folders where the drivers are held then Re-installed, Installed Kies (which is a P.O.S. and was a BIG WASTE OF TIME imo.) I tried everything and just about gave up until 1 day i looked @ my roomate and asked him 2 let me borrow his cable to his cheap cricket phone 2 see if it would make a difference.
Well it worked... Get a new cable, if you've done what ive done and it still doesnt work, its the cable and not the drivers
I've done just about all I freaking can on this as well.
I've installed, un-installed, and re-installed the drivers. I'm running Windows 7 64 bit on Bootcamp.
I've used USBDView, I've uninstalled all of the connected drivers. They get re-installed, but the phone keeps keeps coming up as an Unknown Device. I try and locate the Samsung USB drivers directory, but it keeps coming up as Unknown.
Does anyone know specifically what directory I should use choose when trying to manually link the driver in Device Manager? I'm having a ***** of a time here.
Anybody have any ideas for me? Thanks.
I had the same problem. Buy a new cable from monoprice. The second I bought a new cable for my 64 bit Asus laptop it worked.
Trust me, buy a new cable.
Sent from my SPH-D700 using XDA Premium App
my solution for odin
sporkisfaster said:
I've tried everything I can possibly think of. I have an Asus Laptop with Windows 7 64 bit and absolutely cannot get my Epic to be recognized. I've uninstalled and re-installed the driver more times than I care to mention. I've tried mounting the device to no avail either. I've tried plugging in the phone into each of the USB ports on the laptop to no avail. I need to get the computer to recognize the device so I can get odin to recognize the phone so I can flash back to stock. Right now it doesn't do so. Does anyone have any ideas of what I can do to get this up an running?
Click to expand...
Click to collapse
I had the same problem. I didn't follow directions to solve my problem in Odin. I had to start Odin and plug my phone in and quickly put the phone into download mode. I did that a few times and finally got it to recognize. With Syndicate, it now recognizes every time. I say that now. LOL
This is how I fixed this problem. After doing all I could think of, uninstall, install, system restore, nandroid restor to when phone was being recognized... all these didn't work for me. I still got the same unknown device in device manager.
The fix: with samsung epic drivers already installed. Turn the phone on, plug into your computer. Let device manager find unknown device. Power off the phone. Boot into recovery. Pc will recognize your phone as samsung android device. Reboot your phone and you should be good to go. Hope this works for the rest of you. Good luck.
Sent from my SPH-D700 using XDA App
boy143878 said:
This is how I fixed this problem. After doing all I could think of, uninstall, install, system restore, nandroid restor to when phone was being recognized... all these didn't work for me. I still got the same unknown device in device manager.
The fix: with samsung epic drivers already installed. Turn the phone on, plug into your computer. Let device manager find unknown device. Power off the phone. Boot into recovery. Pc will recognize your phone as samsung android device. Reboot your phone and you should be good to go. Hope this works for the rest of you. Good luck.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Isn't the original issue that the driver install fails? not that the device isnt being readed?
So I'm attempting to root the Continuum, but for some reason the phone won't effectively connect to Windows 7. For example, when I hook the phone up to my Samsung i7 laptop, all the phone does is charge. It doesn't even ask me if I would like to use usb storage or anything. The computer also doesn't recognize the device. Any ideas? Thanks!
A couple questions first:
- Did you install the Continuum drivers?
- Does your phone bring up the USB connection in the status bar?
- Does it bring up the Verizon VCast website on connection?
ExNukeSquid said:
A couple questions first:
- Did you install the Continuum drivers?
- Does your phone bring up the USB connection in the status bar?
- Does it bring up the Verizon VCast website on connection?
Click to expand...
Click to collapse
1. I likely did not install the Continuum drivers, and I have no clue where to get them. I'm assuming Samsung's website, but it's a bit hard to figure out and navigate...
2. My phone does not bring up the USB connection in the status bar.
3. When I go to the browser, it brings up the Verizon website with news, etc.
It should probably be stated as well that this phone is not activated. I am using it on wifi only for the time being because I traded it with a friend for another phone.
Alright, so I've figured it out. Strangely enough, I was just using a generic USB to microUSB cable, and I actually needed to use a Samsung cable. Weird, right?
sportsinger75 said:
Alright, so I've figured it out. Strangely enough, I was just using a generic USB to microUSB cable, and I actually needed to use a Samsung cable. Weird, right?
Click to expand...
Click to collapse
So...now that I'm rooted, how in the world do I install a custom rom? I saw that there's a ClockworkMod Recovery out, but what does "Odin" mean? I'm coming from an LG Optimus V and have extensive experience rooting and installing custom roms and recoveries, but I've never heard of that before. Thanks again!
First, we dont have much for custom roms on this phone. The couple we do have contain fairly well written "how-to's" for them.
Second, if you are not sure, do some research and find out as many answers with the vast pool of knowlendge at your fingertips (the interwebs) as you can. There has already been a swarm of questions asked, and I am sure the answers may already be there for you.
I am waiting for the update and Froyo roms to come out before I bother with custom roms, but I am not holding my breath for that. I will probably be on my next Android phone before I will bother. Modding it up with Widgetlocker, ADW Launcher, and some other goodies at the moment to tide me over.
I had this same problem today. USB mass storage wasn't working, adb wasn't working. I wasn't using the samsung cable, but I can't see how that would make a difference, as the cable I was using has worked for literally a couple dozen different phones from different manufacturers - including other samsungs. I had the samsung drivers installed.
The owner claims that only media sync works on his computer as well, and that usb mass storage has never worked. Anyone have any ideas on how to fix this?
i am also getting this problem. as far as i know i am still using the samsung cable, as normal micro-usb cables dont fit in the continuums port. ill look for another one, but this is quite odd. what i have done (all windows 7 64 bit):
drivers uninstalled
drivers installed
lagfix on
lag fix off
factory reset (within adrenalyne's rom)
i am going to try to transfer the stock rom via bluetooth and see if that works
edit: turns out that isnt possible without odi recognizing the device, which it doesnt (not even in download mode). this is very peculiar
some more information: nothing even shows up in device manager. no unknown devices, nothing. the phone charges, but thats it. i might go to the verizon store and see if i can get another cable
My guess is because you are using a 64 bit version of windows..
Sent from my SCH-I400 using XDA App
I use win7 x64 with odin3v1.3 and it always detects.... I have odin on pc screen with files loaded then I pull bat hold the DownVol button and plug in usb
EDIT: I also have 'galaxy s x64 drivers'...I found em on net sumwhere?
Sent from my SCH-I400 using XDA Premium App
jaizero said:
My guess is because you are using a 64 bit version of windows..
Sent from my SCH-I400 using XDA App
Click to expand...
Click to collapse
Why would that matter at all?
The 64bit version of Windows 7 is notorious for not being compatible with a lot of devices. There just arent any 64bit drivers. If you dont understand how to run your software in the proper compatibility mode you will run into problems. I used the x64 version of Win7 for about 12 seconds after I realized my ancient usb optical mouse didnt work lol.
My advice, try running the Samsung driver installer in compatibility mode and see if that doesnt help.
jaizero said:
My advice, try running the Samsung driver installer in compatibility mode and see if that doesnt help.
Click to expand...
Click to collapse
Compatibility mode won't do anything in the case of drivers. I'm not sure what your issue is though as all of my Samsung phones have been picked up fine from within Windows 7 x64. Is the phone picked up on any non-Windows 7 computer? Have you checked in Device Manager to see if it just needs installed?
its the cable. i took mine to the verizon store, they tested it, and gave me a new one for free. works perfectly now
Excellent, problem solved!
So it turns out a factory reset fixed it. Using a moto cable. So that's definitely not the issue. Flashing froyo now. Thanks!
I have encountered that a few times also. Its weird cuz when I plugged the usb into ac charger it almost immediately asks if I want to mount sd for data transfer. 20 mins later I unplug usb from unit and plugit into my win7 pc and nothin? So plugged back into ac unit and it recognize....so I mounted and it didn't know what to do lol. I then plugged back intopc...waited...changed orientation and 'Boom' pc sees it...in fact I change orientation whenever it seems to hang and seems to work....
sent from my XDA phone - its more than a continuum
I should also note that I have never used a samsung cable and every usb micro I've used (moto,kodak,BB,Lg) has fit and worked. But I have noticed some usb related quirks since froyo update like no lock screen after charging till I push home button, inaccurate batt icon (goes from 3/4 to 1/4 in like 10 mins but overall batt life is same as before)...
On an unrelated note I also can't get v6supercharger to work...?
sent from my XDA phone - its more than a continuum
My Nexus is stock but it is unlocked.
I have the latest CWM on there (touch 5.8.0.2)
I was currently downloading all the necessary stuff to flash to AOKP but havent even got there yet because all of the sudden my USB isn't working.
I have tried two different cables, the stock one and a different one (both which were working before).
I get charging working through USB but no file transfer.
I just did a wipe data/factory reset and wipe cache via Recovery, and still nada.
Am I cooked here? B-stock with no warranty from Expansys, now currently kicking myself for not buying brand new.
[edit] yes MTP and USB Debug were/are both checked on
[edit2] a lot of my searches seem to indicate that you can move and transfer via adb in recovery or fastboot while having this error. I am not finding that to be the case.
[edit3] windows 7 does not show any indication of a usb drive or anything plugged in as it used to before. This is obviously making it hard for me to try things like reinstalling drivers and whatnot.
thanks
It probably has nothing to do with the USB port...
Plug your phone into your computer, and then scroll the status bar down. You should see a notification "Connected as xx" Select that, then make sure connect as MTP is checked, if it's connected via ptp (camera) it won't allow you to sync files, for what reason so ever...
If that doesn't help, then reflash stock ROM, that usually helps.. With most problems anyway...
If both of these don't work, then I'm sorry, but I can't help you. I'd then call Samsung, and send it in...
LG Simon
Yea MTP was already checked on. USB debugging being on would have auto kicked in as well.
I flashed AOKP but still the same issues. The hardware might have gotten bonked - I hate how fragile these tiny little ports are!
Is there some kind of diagnostic I can run to see if it is truly a hardware issue?
It's the kernel, try another one
Sent from my Galaxy Nexus using xda premium
Just swapped to Faux kernel... still persists.
I'm really starting to think its the hardware but crossing my fingers there's a fix.
the same thing is happening to me, it started yesterday too!
I am on AOKP b-23, Faux kernel....
plug in my usb, it can charge but absolutely nothing happens on the computer side, try it on number of computers too... but the phone is able to charge.
EDIT:
try this:
http://forum.xda-developers.com/showthread.php?t=1400034
or this
http://forum.aokp.co/topic/29-aokp-faq-please-give-me-input-i-update-answers-many-times-a-day/
Mine started doing this. Would charge‚ but sometime I couldn't transfer data or use adb. It seems that the USB didn't like to stay in my computer. Any little movement would unplug it just enough to keep it charging but nothing else.
Sent from my Galaxy Nexus using Tapatalk
I've since tested the MHL cable and also tried using the usb host cable to connect a mouse and both work... does that mean my data connection theoretically could be fine?
I'm using AOKP #23 with Trinity and not had this issue at all. Whether it's because I combine the ROM, Gapps and kernel before flashing I don't know but my phone is running fine
im having this problem as well. does anyone have a solution?
So all you guys that are having problems have enabled MTP through Settings >Storage?
Sent from my Galaxy Nexus using xda premium
Had this same issue yesterday ( phone was 1 day old ) had it plugged into my windows 7 machine and all of sudden the machine couldnt see it. So I wiggled the cable sure enough the computer saw it, jiggled it again and it would lose connection to the PC. Tried this on several PCs with Several cables and same result everytime. If I held the cable connected to the phone at the right angle it would never lose connection.
Ran to Verizon and the numbskull behind counter tried telling me that is normal and I would just have live with it, almost punched him in the throat. Demaded he go get another phone and show me if that one does it. It didnt so he swapped it and was to hasty about it, ended up giving me another cable charger and headphones WOOT WOOT
new phone doesnt do it as of this writing
See http://forum.xda-developers.com/showthread.php?t=1427539 This is probably the issue you guys are experiencing. Seems like you should swap it in or try to fix it yourself by changing the USB charging board.
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Sk00bs said:
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Click to expand...
Click to collapse
i'm an android dev and this has happened to me. really really not good to no longer have adb access to my device. restarted both the phone and computer and tried a different coworker's computer and usb cable with no luck.
i used a samsung usb charger last night which i usually never do (i usually just charge it on the computer) and now this morning i have no data connection.
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
kymlalu said:
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Click to expand...
Click to collapse
creco said:
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Just so y'all know...Fast Charge is simply tricking your phone into thinking it's plugged into an AC outlet...rather than a USB port.
Thus MTP won't work.
same issue here
I'm having the same issue here. Charging works fine with 2 computers and multiple USB cables (as well as AC and car charger adapters), but data transfer has completely stopped working. My computer won't see my phone at all. I have the correct drivers (given that I used them to connect to my computer when I first rooted and unlocked the bootloader). Tried changing the drivers, but I can't get my phone to show up in Device Manager at all. MTP and USB Debugging are enabled.
The only thing I can think of is that I dropped my phone while it was connected, and now the USB cable only charges the phone if I bend it in a certain way (it usually requires upward pressure where the cable plugs into the phone to work). However, other USB charging cables work just fine without any pressure. Is there any chance that a new OEM Samsung USB cable might solve my problem? The other cables I've used weren't OEM.
I normally use a wi-fi data transfer app because the USB data transfer has been slow since day one, so that can be worked around. What IS a major problem for me is that I'm trying to re-root my phone after my root access was lost with the 4.0.4 OTA update. I didn't keep up with the news and only realized last week that my root access had been lost because I tried to do things that required root. Since the OTA update trashed my CWM recovery image, I seem to have no way to re-root and reinstall CWM aside from going back to my computer and doing what I did the first time. But if I can't connect to my computer, I can't do that. It also seems that I would need computer access to remove root in case I bring it back to Verizon for a replacement under warranty.
So on another note, if you guys know of a way to re-root my phone without connecting it to my PC, I'm all ears...
xfighter1188 said:
im having this problem as well. does anyone have a solution?
Click to expand...
Click to collapse
I have run into a lot of USB defects on the phones I have received. It might be wise to get Samsung to repair it, but you will be without a phone for a week. You could also try another cable.
I used to have similar issues except where the power got routed into the data port, frying my phone in multiple areas.
On Samsung's repair ticket they said REPLACED COMPONENT (I'm assuming this is the usb controller and port) this could be the solution but it requires sending it in.
Hello,
I hope someone can help. I am trying to get my computer to recognise my phone. I am not rooted and I have Marshmellow 6.0.1
I unlocked developer options. I bought a cable and it worked! The computer saw my phone. However it stopped seeing my phone. Why I don't know! But when it did work I saw the driver was not for the 5x but from my S4. Well since it's not working I ordered the recommended USB cables by Benson Leung Tech Matte. Still unable to see my phone. Tried cables on another computer with same results. The computer I tried it on recognised my phone and then it also stopped seeing my phone.
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
packtack1 said:
Hello,
I hope someone can help. I am trying to get my computer to recognise my phone. I am not rooted and I have Marshmellow 6.0.1
I unlocked developer options. I bought a cable and it worked! The computer saw my phone. However it stopped seeing my phone. Why I don't know! But when it did work I saw the driver was not for the 5x but from my S4. Well since it's not working I ordered the recommended USB cables by Benson Leung Tech Matte. Still unable to see my phone. Tried cables on another computer with same results. The computer I tried it on recognised my phone and then it also stopped seeing my phone.
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
Click to expand...
Click to collapse
USB debugging needs to be selected. Also, you need to toggle to PTP and back to MTP
Install correct drivers onto your pc
https://userscloud.com/niz9jnon5ooz
Or
https://www.androidfilehost.com/?fid=24052804347829096
Tulsadiver said:
USB debugging needs to be selected. Also, you need to toggle to PTP and back to MTP
Install correct drivers onto your pc
https://userscloud.com/niz9jnon5ooz
Or
https://www.androidfilehost.com/?fid=24052804347829096
Click to expand...
Click to collapse
Thanks for the drivers. USB Debugging is on. When I toggled Charging popped up instead of PTP and so I kept toggling and it finally went to PTP and so I toggled MTP and it goes back to charging! So I kept at it until it finally went to MTP. Is this normal? I counted 12 tries before changing from charging to PTP! But the computer doesn't see the phone. I did it a few times
packtack1 said:
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
Click to expand...
Click to collapse
i honestly never thought about this, is this even supposed to work without some kind of an OTG adapter. i mean sure, the plugs fit, put do the pins match/work for that configuration?
from how you describe that your phone reacts i would guess it doesn't, and it sounds more like your phone goes into client, as opposed to host mode.
very interested to see what someone with more knowledge of the matter would have to say about plugging a usb-c memory stick directly into your phone.
Broken303 said:
i honestly never thought about this, is this even supposed to work without some kind of an OTG adapter. i mean sure, the plugs fit, put do the pins match/work for that configuration?
from how you describe that your phone reacts i would guess it doesn't, and it sounds more like your phone goes into client, as opposed to host mode.
very interested to see what someone with more knowledge of the matter would have to say about plugging a usb-c memory stick directly into your phone.
Click to expand...
Click to collapse
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
---------- Post added at 05:53 PM ---------- Previous post was at 05:45 PM ----------
packtack1 said:
Thanks for the drivers. USB Debugging is on. When I toggled Charging popped up instead of PTP and so I kept toggling and it finally went to PTP and so I toggled MTP and it goes back to charging! So I kept at it until it finally went to MTP. Is this normal? I counted 12 tries before changing from charging to PTP! But the computer doesn't see the phone. I did it a few times
Click to expand...
Click to collapse
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Tulsadiver said:
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
Click to expand...
Click to collapse
not really a surprise there, but what OP described was putting a usb-C stick directly into the phone, without any cables or adapters in between, with the question emerging if that is even supposed to work (which in his case didn't) due to possible problems of the pin-layout, etc.
Tulsadiver said:
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Click to expand...
Click to collapse
that does not explain his PC suddenly not recognizing his phone anymore though.
at this point it sounds to me like either there still is a driver issue (e.g. the mentioned S4 driver wan't properly uninstalled), or one of the usb ports (phone or pc) has an issue.
try different ports on your PC and make sure other devices work with the ports. if not try if you can get it to work by applying a little pressure in different directions to the cable and listen out for windows' annoying usb sound.
on the other end make sure your phone really is connected correctly to the cable. it should snap in just like the OEM charging cable which took some time getting used to to overcome the resistence of the usb-c port.
Tulsadiver said:
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
---------- Post added at 05:53 PM ---------- Previous post was at 05:45 PM ----------
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Click to expand...
Click to collapse
Thanks again for your quick reply,
I tried my Samsung Tab II tablet and my old S4 on my PC and they both work as advertised. Recognised right away and I hadn't used my tablet to my PC before. What I think is maybe its the USB on the phone itself?
Broken303 said:
not really a surprise there, but what OP described was putting a usb-C stick directly into the phone, without any cables or adapters in between, with the question emerging if that is even supposed to work (which in his case didn't) due to possible problems of the pin-layout, etc.
that does not explain his PC suddenly not recognizing his phone anymore though.
at this point it sounds to me like either there still is a driver issue (e.g. the mentioned S4 driver wan't properly uninstalled), or one of the usb ports (phone or pc) has an issue.
try different ports on your PC and make sure other devices work with the ports. if not try if you can get it to work by applying a little pressure in different directions to the cable and listen out for windows' annoying usb sound.
on the other end make sure your phone really is connected correctly to the cable. it should snap in just like the OEM charging cable which took some time getting used to to overcome the resistence of the usb-c port.
Click to expand...
Click to collapse
I think its the phone itself, since it did work briefly. Also with the USB C thumb drive the phone recognises it but will not read the thumb drive. I ordered it from play store I wonder how getting it repaired/looked at is going work Have to wait until Monday to call!
Hello again,
I Hope you guys like some feedback about my issue. Contacted Google and they asked me just about all the same questions and had me do some screen shots and try some of their ideas such as factory reset, trying other computers and other cables. Nothing worked so they sent me a new phone! Just got it yesterday. Would have been here sooner but I was busy!
So got new phone setup and the computer recognizes my phone on PTP but not MTP. Also my driver for the phone is a generic nexus and the it still shows up as a samsung! How can I get the new driver if when i do a search for new driver my computer says I have the best driver already installed? I don't want the driver to still be a problem. So i hope you guys have some answers. Lol! I know you guys do!!
packtack1 said:
Hello again,
I Hope you guys like some feedback about my issue. Contacted Google and they asked me just about all the same questions and had me do some screen shots and try some of their ideas such as factory reset, trying other computers and other cables. Nothing worked so they sent me a new phone! Just got it yesterday. Would have been here sooner but I was busy!
So got new phone setup and the computer recognizes my phone on PTP but not MTP. Also my driver for the phone is a generic nexus and the it still shows up as a samsung! How can I get the new driver if when i do a search for new driver my computer says I have the best driver already installed? I don't want the driver to still be a problem. So i hope you guys have some answers. Lol! I know you guys do!!
Click to expand...
Click to collapse
If you had a samsung phone before you need to uninstall all the samsung drivers then install the proper nexus drivers
I was a little worried about uninstalling the driver but it worked!! Thanks! Now i can root it!!
metpage said:
If you had a samsung phone before you need to uninstall all the samsung drivers then install the proper nexus drivers
Click to expand...
Click to collapse