Develop Bugs

[Q] Cannot install Windows 7 64 bit Drivers

I've tried everything I can possibly think of. I have an Asus Laptop with Windows 7 64 bit and absolutely cannot get my Epic to be recognized. I've uninstalled and re-installed the driver more times than I care to mention. I've tried mounting the device to no avail either. I've tried plugging in the phone into each of the USB ports on the laptop to no avail. I need to get the computer to recognize the device so I can get odin to recognize the phone so I can flash back to stock. Right now it doesn't do so. Does anyone have any ideas of what I can do to get this up an running?

Try installing the 32-bit drivers even if you're on a 64-bit computer....

The same issue comes up. It says that the drivers are not successfully installed (even though the installer goes through) and it says "Unknown Device" over and over.

Are you removing previous drivers?
then rebooting before installing new drivers...
also are you using stock cable?
if so buy a new cable you can get cheap ones online for like a dollar just search micro usb cables

Yes, yes, yes. Does the cable really make that much of a difference? I saw that people have had issues but I mean it charges properly all the time so I figured it was ok to use.

Absolutely!!!!!!!!!!!!!!!!!!!!!!!!!!!1
That cable is worthless get a Blackberry cable they are very durable and dependable.
i was having problems also..... all because of the cable.

I'll probably go buy a cable from Walmart, order a cheaper one online from Monoprice and return the other just so I can odin my phone...I really hope that's the issue though.

sporkisfaster said:
The same issue comes up. It says that the drivers are not successfully installed (even though the installer goes through) and it says "Unknown Device" over and over.
Click to expand...
Click to collapse
does it keep looping "unknown device" in the corner, almost like you unplugging and plugging back in repeatedly?
ifso try cleaning the contacts of the usb port on phone and on the small end of the cable.
if not then try totally uninstalling the drivers you installed and if possible when its saying "unknown device" open the device manager, r-click then unistall in there.
USBDview has always been able to dig me out of the home when ive had usb related driver issues... just run it and delete/uninstall anything samsung/android/adb etc related, reboot pc and phone then try again...maybe even redownload the drivers
http://www.nirsoft.net/utils/usbdeview-x64.zip
http://firon.net/xda/usb_drivers_GalaxyS_x64.zip
update (you replied as i was typing): one bandaid for the cable you could try for now is to take a needlenose pliers or something and slightly squish the micro end to try getting a tighter fit.... i had to do that to the cable i keep at work.

You can always just download kies. That's what I did. When I was trying the standalone drivers I had trouble. Installed kies on both of my laptops and coding works beautifully everytime. And I seriously think you guys are ill. Its a cable... its digital. It either works or.it doesn't. I use my samsung wire exclusively. Its thin and I like contour on the plug. Both cables have worked flawlessly on both of my epics.
Sent from my SPH-D700 using XDA App

RushAOZ said:
And I seriously think you guys are ill. Its a cable... its digital. It either works or.it doesn't.
Click to expand...
Click to collapse
You are wrong.
Cables can have breaks in them which give them intermittent connectivity. Also, since this cable has several (5 I think?) single strands of wire in them, a single wire could be screwed up causing this (or the pin for a single wire on either end) That would still allow it to charge, and partially be recognized by Windows, but not allow it to fully communicate causing this problem.
I have a cable that I only use for charging because it has this EXACT problem. Another cable works perfect, but this particular cable gives me the unknown device.

sporkisfaster said:
I've tried everything I can possibly think of. I have an Asus Laptop with Windows 7 64 bit and absolutely cannot get my Epic to be recognized. I've uninstalled and re-installed the driver more times than I care to mention. I've tried mounting the device to no avail either. I've tried plugging in the phone into each of the USB ports on the laptop to no avail. I need to get the computer to recognize the device so I can get odin to recognize the phone so I can flash back to stock. Right now it doesn't do so. Does anyone have any ideas of what I can do to get this up an running?
Click to expand...
Click to collapse
look up and install pdanet. Pick samsung and let it do it's thing.
you're good after that.

Milkman00 said:
You are wrong.
Cables can have breaks in them which give them intermittent connectivity. Also, since this cable has several (5 I think?) single strands of wire in them, a single wire could be screwed up causing this (or the pin for a single wire on either end) That would still allow it to charge, and partially be recognized by Windows, but not allow it to fully communicate causing this problem.
I have a cable that I only use for charging because it has this EXACT problem. Another cable works perfect, but this particular cable gives me the unknown device.
Click to expand...
Click to collapse
Right.. so it either works or it doesn't lol if both cables are in perfect working condition then there would be no issue. Its all preference. I personally use a blackberry micro usb cable. It locks in to the usb port on the phone better. Just so im not paranoid about the wire coming off while flashing... cuz thats bad lol
Sent from my SPH-D700 using XDA App

RushAOZ said:
Right.. so it either works or it doesn't lol if both cables are in perfect working condition then there would be no issue. Its all preference. I personally use a blackberry micro usb cable. It locks in to the usb port on the phone better. Just so im not paranoid about the wire coming off while flashing... cuz thats bad lol
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I didn't articulate myself clearly, but that is my fault.
If a single wire inside the cable is broken (for the sake of simplicity let's just say it is the RECEIVE cable - from the device to the PC). The PC can recognize that there is a device there, but because the device can't talk to the PC, Windows can tell there is something there, but has no idea what it is since the device can't talk back to the PC. Also, in this scenario the cable would charge just fine since those individual lines are intact.

RushAOZ said:
You can always just download kies. That's what I did. When I was trying the standalone drivers I had trouble. Installed kies on both of my laptops and coding works beautifully everytime. And I seriously think you guys are ill. Its a cable... its digital. It either works or.it doesn't
Click to expand...
Click to collapse
1st off u sir, ARE WRONG.... Maybe when it comes to HDMI Cables but not for these phones.
sporkisfaster said:
Does the cable really make that much of a difference? I saw that people have had issues but I mean it charges properly all the time so I figured it was ok to use.
Click to expand...
Click to collapse
To quote u "Yes yes yes" it does make ALL THE DIFFERENCE... I had the same problem and made serveral posts about it when the phone 1st came out, I tried everything... Uninstalled/Reinstalled/Rebooted many times, Manually deleted the folders where the drivers are held then Re-installed, Installed Kies (which is a P.O.S. and was a BIG WASTE OF TIME imo.) I tried everything and just about gave up until 1 day i looked @ my roomate and asked him 2 let me borrow his cable to his cheap cricket phone 2 see if it would make a difference.
Well it worked... Get a new cable, if you've done what ive done and it still doesnt work, its the cable and not the drivers

I've done just about all I freaking can on this as well.
I've installed, un-installed, and re-installed the drivers. I'm running Windows 7 64 bit on Bootcamp.
I've used USBDView, I've uninstalled all of the connected drivers. They get re-installed, but the phone keeps keeps coming up as an Unknown Device. I try and locate the Samsung USB drivers directory, but it keeps coming up as Unknown.
Does anyone know specifically what directory I should use choose when trying to manually link the driver in Device Manager? I'm having a ***** of a time here.

Anybody have any ideas for me? Thanks.

I had the same problem. Buy a new cable from monoprice. The second I bought a new cable for my 64 bit Asus laptop it worked.
Trust me, buy a new cable.
Sent from my SPH-D700 using XDA Premium App

my solution for odin
sporkisfaster said:
I've tried everything I can possibly think of. I have an Asus Laptop with Windows 7 64 bit and absolutely cannot get my Epic to be recognized. I've uninstalled and re-installed the driver more times than I care to mention. I've tried mounting the device to no avail either. I've tried plugging in the phone into each of the USB ports on the laptop to no avail. I need to get the computer to recognize the device so I can get odin to recognize the phone so I can flash back to stock. Right now it doesn't do so. Does anyone have any ideas of what I can do to get this up an running?
Click to expand...
Click to collapse
I had the same problem. I didn't follow directions to solve my problem in Odin. I had to start Odin and plug my phone in and quickly put the phone into download mode. I did that a few times and finally got it to recognize. With Syndicate, it now recognizes every time. I say that now. LOL

This is how I fixed this problem. After doing all I could think of, uninstall, install, system restore, nandroid restor to when phone was being recognized... all these didn't work for me. I still got the same unknown device in device manager.
The fix: with samsung epic drivers already installed. Turn the phone on, plug into your computer. Let device manager find unknown device. Power off the phone. Boot into recovery. Pc will recognize your phone as samsung android device. Reboot your phone and you should be good to go. Hope this works for the rest of you. Good luck.
Sent from my SPH-D700 using XDA App

boy143878 said:
This is how I fixed this problem. After doing all I could think of, uninstall, install, system restore, nandroid restor to when phone was being recognized... all these didn't work for me. I still got the same unknown device in device manager.
The fix: with samsung epic drivers already installed. Turn the phone on, plug into your computer. Let device manager find unknown device. Power off the phone. Boot into recovery. Pc will recognize your phone as samsung android device. Reboot your phone and you should be good to go. Hope this works for the rest of you. Good luck.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Isn't the original issue that the driver install fails? not that the device isnt being readed?

[Q] Galaxy nexus USB data stopped working (still charges)

My Nexus is stock but it is unlocked.
I have the latest CWM on there (touch 5.8.0.2)
I was currently downloading all the necessary stuff to flash to AOKP but havent even got there yet because all of the sudden my USB isn't working.
I have tried two different cables, the stock one and a different one (both which were working before).
I get charging working through USB but no file transfer.
I just did a wipe data/factory reset and wipe cache via Recovery, and still nada.
Am I cooked here? B-stock with no warranty from Expansys, now currently kicking myself for not buying brand new.
[edit] yes MTP and USB Debug were/are both checked on
[edit2] a lot of my searches seem to indicate that you can move and transfer via adb in recovery or fastboot while having this error. I am not finding that to be the case.
[edit3] windows 7 does not show any indication of a usb drive or anything plugged in as it used to before. This is obviously making it hard for me to try things like reinstalling drivers and whatnot.
thanks

It probably has nothing to do with the USB port...
Plug your phone into your computer, and then scroll the status bar down. You should see a notification "Connected as xx" Select that, then make sure connect as MTP is checked, if it's connected via ptp (camera) it won't allow you to sync files, for what reason so ever...
If that doesn't help, then reflash stock ROM, that usually helps.. With most problems anyway...
If both of these don't work, then I'm sorry, but I can't help you. I'd then call Samsung, and send it in...
LG Simon

Yea MTP was already checked on. USB debugging being on would have auto kicked in as well.
I flashed AOKP but still the same issues. The hardware might have gotten bonked - I hate how fragile these tiny little ports are!
Is there some kind of diagnostic I can run to see if it is truly a hardware issue?

It's the kernel, try another one
Sent from my Galaxy Nexus using xda premium

Just swapped to Faux kernel... still persists.
I'm really starting to think its the hardware but crossing my fingers there's a fix.

the same thing is happening to me, it started yesterday too!
I am on AOKP b-23, Faux kernel....
plug in my usb, it can charge but absolutely nothing happens on the computer side, try it on number of computers too... but the phone is able to charge.
EDIT:
try this:
http://forum.xda-developers.com/showthread.php?t=1400034
or this
http://forum.aokp.co/topic/29-aokp-faq-please-give-me-input-i-update-answers-many-times-a-day/

Mine started doing this. Would charge‚ but sometime I couldn't transfer data or use adb. It seems that the USB didn't like to stay in my computer. Any little movement would unplug it just enough to keep it charging but nothing else.
Sent from my Galaxy Nexus using Tapatalk

I've since tested the MHL cable and also tried using the usb host cable to connect a mouse and both work... does that mean my data connection theoretically could be fine?

I'm using AOKP #23 with Trinity and not had this issue at all. Whether it's because I combine the ROM, Gapps and kernel before flashing I don't know but my phone is running fine

im having this problem as well. does anyone have a solution?

So all you guys that are having problems have enabled MTP through Settings >Storage?
Sent from my Galaxy Nexus using xda premium

Had this same issue yesterday ( phone was 1 day old ) had it plugged into my windows 7 machine and all of sudden the machine couldnt see it. So I wiggled the cable sure enough the computer saw it, jiggled it again and it would lose connection to the PC. Tried this on several PCs with Several cables and same result everytime. If I held the cable connected to the phone at the right angle it would never lose connection.
Ran to Verizon and the numbskull behind counter tried telling me that is normal and I would just have live with it, almost punched him in the throat. Demaded he go get another phone and show me if that one does it. It didnt so he swapped it and was to hasty about it, ended up giving me another cable charger and headphones WOOT WOOT
new phone doesnt do it as of this writing

See http://forum.xda-developers.com/showthread.php?t=1427539 This is probably the issue you guys are experiencing. Seems like you should swap it in or try to fix it yourself by changing the USB charging board.

settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me

Sk00bs said:
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Click to expand...
Click to collapse
i'm an android dev and this has happened to me. really really not good to no longer have adb access to my device. restarted both the phone and computer and tried a different coworker's computer and usb cable with no luck.
i used a samsung usb charger last night which i usually never do (i usually just charge it on the computer) and now this morning i have no data connection.

Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved

Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App

kymlalu said:
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Click to expand...
Click to collapse
creco said:
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Just so y'all know...Fast Charge is simply tricking your phone into thinking it's plugged into an AC outlet...rather than a USB port.
Thus MTP won't work.

same issue here
I'm having the same issue here. Charging works fine with 2 computers and multiple USB cables (as well as AC and car charger adapters), but data transfer has completely stopped working. My computer won't see my phone at all. I have the correct drivers (given that I used them to connect to my computer when I first rooted and unlocked the bootloader). Tried changing the drivers, but I can't get my phone to show up in Device Manager at all. MTP and USB Debugging are enabled.
The only thing I can think of is that I dropped my phone while it was connected, and now the USB cable only charges the phone if I bend it in a certain way (it usually requires upward pressure where the cable plugs into the phone to work). However, other USB charging cables work just fine without any pressure. Is there any chance that a new OEM Samsung USB cable might solve my problem? The other cables I've used weren't OEM.
I normally use a wi-fi data transfer app because the USB data transfer has been slow since day one, so that can be worked around. What IS a major problem for me is that I'm trying to re-root my phone after my root access was lost with the 4.0.4 OTA update. I didn't keep up with the news and only realized last week that my root access had been lost because I tried to do things that required root. Since the OTA update trashed my CWM recovery image, I seem to have no way to re-root and reinstall CWM aside from going back to my computer and doing what I did the first time. But if I can't connect to my computer, I can't do that. It also seems that I would need computer access to remove root in case I bring it back to Verizon for a replacement under warranty.
So on another note, if you guys know of a way to re-root my phone without connecting it to my PC, I'm all ears...

xfighter1188 said:
im having this problem as well. does anyone have a solution?
Click to expand...
Click to collapse
I have run into a lot of USB defects on the phones I have received. It might be wise to get Samsung to repair it, but you will be without a phone for a week. You could also try another cable.
I used to have similar issues except where the power got routed into the data port, frying my phone in multiple areas.
On Samsung's repair ticket they said REPLACED COMPONENT (I'm assuming this is the usb controller and port) this could be the solution but it requires sending it in.

GNex not recognized in Windows 7

I need help getting my Windows 7 x64 to recognize my GNex.
Whenever I plug it in I dont hear the default USB plug-in sound (Windows), but my phone is charging.
I cannot mount my storage either in recovery or inside Android.
My device manager is not showing errors and my GNex at all.
Tried installing the Google USB Driver from SDK, no luck
Tried PDANet which did not install because of missing drivers.

Use a program called usbdeview and uninstall the drivers you have installed for the Gnex. Then use the galaxy nexus toolkit to install the correct ones.

You dont by chance have the "fast charge" mod enabled through your kerenel do you? Because if so you will need to disable the feature first before plugging up to you Windows machine.

This is starting to become an "epidemic".. :O

I can almost guarantee that it's usb fast charge, devs should really put a warning on that
Sent from my Galaxy Nexus using XDA

Hemulen said:
I need help getting my Windows 7 x64 to recognize my GNex.
Whenever I plug it in I dont hear the default USB plug-in sound (Windows), but my phone is charging.
I cannot mount my storage either in recovery or inside Android.
My device manager is not showing errors and my GNex at all.
Tried installing the Google USB Driver from SDK, no luck
Tried PDANet which did not install because of missing drivers.
Click to expand...
Click to collapse
I too have a Win7 x64 laptop and had a similar issue, but the Device Manager did report an error with the Android 1.0 and/or Samsung driver. I had to manually update driver for it to work thru Device Manager.

Woops. Well there are some ways to check what is disturbing the connection. Let's start at the beginning:
Check if your phone is configured to interact with your computer. After conneting your phone you should get a selection list in your phones notification bar. Make sure to select usb storrage from that list.
On your windows computer go to [start] and type "device manager". After the application (that shows all hardware devices connected to the system) loaded connect your phone and check if something changes. If everything works all right you should get your nexus. If a question mark apears double click it to check the problem.
Try yo connect your device to another computer or with another cable. If the problem is not solved by above steps contact your seller.
If this is not possible install Airdroid and connect your phone to your computers browser or ES file Explorer to browse your pc over the network
Sent from my Galaxy Nexus using XDA

amonfog said:
Check if your phone is configured to interact with your computer. After conneting your phone you should get a selection list in your phones notification bar. Make sure to select usb storrage from that list.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
You've missed episodes..

Yeah I just saw... just copy-pasted an other reply I made somewhere, since these problems occur a lot around here..
Sent from my Galaxy Nexus using XDA

Ok, I'm having this issue, but Windows doesn't even recognize anything is plugged in! I tried it on a TON of computers at work with several different USB cables. Nothing! All I get is charging, but no options in the top menu or anything. Is this a toasted Nexus? I just got it, now I can't even transfer files to its storage. I've been transferring files through dropbox...which is annoying...if it is USB Fastcharge, how do I disable it?

Their IS a fix for this, but we need the code to get into the PhoneUtil menu and turn USB back on.
It's an issue with Samsung phones apparently, and here's a fix someone found a while ago.
http://blog.vacs.fr/index.php?post/...ot-detected-problem-on-Android-Samsung-phones
We just need the PhoneUtil code for the Galaxy Nexus and we should be all set.

Check your drivers
Sent from my i9250 [GSM) Galaxy Nexus

What annoys me is that when I got the phone it was already rooted and I didn't have a chance to try it stock or back up the original. It was rooted with an older version, so I flashed 4.0.4 on it. Check out the reviews on newegg I'm not alone in reporting a messed with Galaxy Nexus.
Sent From My Asus Nexus Bumblebee

My issue is definitely hardware. I sent my GNex back and they sent me back a new one which I received yesterday. I checked and this one wasn't previously rooted or Unlocked. It worked for a day (worked as in windows saw it and I could xfer music/books/comics to it) after I get home from work Windows stopped recognizing it. I did NOTHING to the phone, it just stopped being seen by windows. I only used the cable that came with it and charged it the night before using the supplied adapter, but the USB still stopped working. Last resort I did a system restore to the phone and the USB still doesn't show up in anything ,Tried 5 of my Windows PC's A bunch of PC's at work, my friends Mac, my Ubuntu powered Netbook, my Xbox360 and PS3, even the Transformer Prime using the keyboard dock. This is telling me it's a hardware issue with the Device. Might be somthing wrong with the latest batch of GNex's but the USB seems to give out. Even if I put the phone in ODIN mode NOTHING recognizes it. So, before you all waste your time finding a fix, this is 100% absolutly a hardware issue with these phones, I don't know why, but I had Two bad ones in a row, and am Hoping my 3rd isn't borked too.
I have a bad history with Android phones....My first Nexus One wouldn't stay on, so I got a replacement from HTC. My first two G2x's would constantly reboot, It wasn't until the 3rd one that I got a working one. Now I'm hoping I don't have to go through 4 bad Galaxy Nexus' before getting one that actually works!
I have the opposite luck with tablets....the Novo7, Iconia A100 and Transformer Prime have been perfect outa box. This ordeal with android phones makes me seriously consider exchanging the GNex for an iPhone4s....but the iPhone4s screen is SOOOOO tiny!!!

[Q] My Nexus doesn't connect to the PC? Help?

Just came back from holiday so I've got some pictures to store on my computer, but I can't get my phone to connect to it. It charges fine when connected which is also bemusing, since it can't do anything else. It's definitely not my computer's problem as I've tried other computers to no avail. I've been looking around the internet but none of the solutions worked for me.
My Nexus is rooted with stock ROM on 4.2.1 Jelly Bean and hasn't had many other problems in it's lifetime, although sometimes when I go into the Gallery app it will tell me "No external storage available" and I cannot use it until I restart the phone, where the problem diminishes and reappears after a few days. I was wondering if these problems were linked in any way perhaps?
Thanks for any input guys, would really appreciate it

FullSpe3d said:
Just came back from holiday so I've got some pictures to store on my computer, but I can't get my phone to connect to it. It charges fine when connected which is also bemusing, since it can't do anything else. It's definitely not my computer's problem as I've tried other computers to no avail. I've been looking around the internet but none of the solutions worked for me.
My Nexus is rooted with stock ROM on 4.2.1 Jelly Bean and hasn't had many other problems in it's lifetime, although sometimes when I go into the Gallery app it will tell me "No external storage available" and I cannot use it until I restart the phone, where the problem diminishes and reappears after a few days. I was wondering if these problems were linked in any way perhaps?
Thanks for any input guys, would really appreciate it
Click to expand...
Click to collapse
You tried a different USB cable? Just a thought...

Is USB fast charge enabled?

I had the same problem - turns out it wouldn't connect on my PC's front USB ports, but does work on the rear ones.

first be sure that fast charging is disabled, second try other usb port if not try other usb cable if not try another computer, if not...i dont know!

Maybe usb-debugging is on and your PC has a driver Problem with usb-debugging?
Else: Go to device management and look if the device is properly shown also galaxy nexus.
Else2: I don't know. Maybe open the window and throw your PC as far as you can
Sent from my Galaxy Nexus using xda app-developers app

lag3o said:
Maybe usb-debugging is on and your PC has a driver Problem with usb-debugging?
Else: Go to device management and look if the device is properly shown also galaxy nexus.
Else2: I don't know. Maybe open the window and throw your PC as far as you can
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
That cannot be the issue. I did not have USB debugging enabled but I was still able to transfer the files. But, you can try re-installing the Google USB Driver or Samsung Driver for I9250 or was it I515?
Cheers

Check on computer that device is showing in devices and has correct drivers installed. If not samsung official manuals and downloads website (google it) has a driver pack (approx 30mb) which when installed should have every samsung driver you could need, download and run then reboot computer and plug in phone, all drivers needed should now install correctly.
Also check in usb options when first connected that mtp is checked so storage is visible to computer. Best of luck and if all else fails pc out of window sounds like fun
P.S. try flashing latest gapps to fix gallery issue, after dalvik and cache wipe, may solve gallery issue...
sent via xda premium from starkissed noozxoide maguro gnex paranoid beta9.5

[Q] Why isn't my PC recognizing my phone and vice versa

I have a tmo samsung galaxy note 2, that i purchased in December. I have not rooted the phone, thus stock ROM and all. The phone is up to date with the latest updates from tmobile. just two days ago, i tried to pass some photos from my phone to the PC via USB Cable. i connect the phone to my pc and it only goes to charge the phone, no connection notifications on neither the phone side nor the PC (Windows 7 home premium 64-bit). so i went to samsung for support, and got the run around of re-install the USB drivers, re-install Kies software, etc. after the un-installs i reset the PC, and after the re-installs, i reset the PC but nothing changed. also i soft reset the phone (turn it off, take out battery for 30 seconds, then turn it on), and still nothing. i have tried all different USB ports on my PC, have used different USB cables (my brother also has the GN2 so i tried with his USB cable). tried again on my mom's laptop, brother's PC, and i get no response at all from the PC's nor my GN2. could something inside have become damaged, i mean i take care of it like it was a baby, but maybe...???
on a side note, i used windows media player to transfer music the last time i was able to transfer, but the playlists showed up in both ext and int storage, so i deleted the int storage playlist files. could there be a problem stemming from WMPInfo.xml in the both the int/ext storage card?
if i'm missing any info to help with the problem, just ask. i'd like to get this resolved asap, since transferring over Kies Air is a hassle and sometimes doesn't respond properly, since i use my phone as my main camera and like to back up all my pics/vids on to an ext HDD.

After you plug the usb in to the phone and pc are you putting the phone in storage card mode? The phone will ask you.

it doesn't ask anything. the phone isnt recognizing that its been connected to a PC. it only goes to charge the phone, nothing else happens... :/

Bad usb port, try a different one, also another basic USB fix (with other devices) is to actually unplug the CPU/laptop from its power source for like 5 minutes... have you factory reset your phone? Not really sure but this problem sounds familiar with another I heard a while ago, not exactly sure what the end result was
Sent from my SGH-T889 using xda app-developers app
---------- Post added 23rd February 2013 at 12:10 AM ---------- Previous post was 22nd February 2013 at 11:55 PM ----------
After re reading, if it's not ports, drivers, or bad flashing, and assuming you have made sure all your files are in order (mention of removing double files?), then Id say it's some sort of internal configuration with the settings of your cpu to your particular phone. Either some program is taking over how your cpu reads the device when plugged in, therefore causing your phone to behave the way it is, or usb ports need some inspecting. I wonder if its just MTP that is "under control" (maybe qualcomm usb "troubleshooting" could confirm this, of course Odin could too, perhaps)
Sent from my SGH-T889 using xda app-developers app

on windows 8, sometimes i haft to reboot, sometimes i jaft to reinstall drivers to get phone to connect
Sent from my SGH-T889

PhxDroid86 said:
Bad usb port, try a different one, also another basic USB fix (with other devices) is to actually unplug the CPU/laptop from its power source for like 5 minutes... have you factory reset your phone? Not really sure but this problem sounds familiar with another I heard a while ago, not exactly sure what the end result was
Sent from my SGH-T889 using xda app-developers app
---------- Post added 23rd February 2013 at 12:10 AM ---------- Previous post was 22nd February 2013 at 11:55 PM ----------
After re reading, if it's not ports, drivers, or bad flashing, and assuming you have made sure all your files are in order (mention of removing double files?), then Id say it's some sort of internal configuration with the settings of your cpu to your particular phone. Either some program is taking over how your cpu reads the device when plugged in, therefore causing your phone to behave the way it is, or usb ports need some inspecting. I wonder if its just MTP that is "under control" (maybe qualcomm usb "troubleshooting" could confirm this, of course Odin could too, perhaps)
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i thought at first it was Kaspersky Internet Security, but if that had been the case, it would've blocked my phone from connecting from day one. could it have something to do with the ext storage card (going out on a limb here)? i ahve contacted tmobile directly, to see what they say, but i'm trying everything, even have disabled my KIS, restarted my PC and still nothing. i'll try the troubleshooting your talking about. hopefully that sets everything straight. the wierdest part is that now Kies Air is picking up my phone and all, it just isnt working over USB cable ...

also, i haven't factory reset my phone. saving that as a last resort option if all else fails. quick note, this problem seems to have presented itself after the latest Kies update. but wouldn't explain why its not responding after re-install.

Viper420 said:
also, i haven't factory reset my phone. saving that as a last resort option if all else fails. quick note, this problem seems to have presented itself after the latest Kies update. but wouldn't explain why its not responding after re-install.
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I am having the same problem..
any luck?

Guys, I hope the following helps you.
When you plug the Note to the PC USB cable-computer, you will see the USB icon on notification bar as charging.
Pull down the notification bar with your finger and tap on the charging USB notification.
Change the setting to the Camera and then unplug the phone from USB and plug it back again.
That should work. Look in the computer for devises and you will see the camera icon on your PC and also your C drive
and other devices.
Click it and the card/phone storage part will show up.
If it does not, re start PC and plug un plug the cable.
Work for me every time.
I too run Windows 8 Pro and that is how I do it.
:good:

maniep said:
Guys, I hope the following helps you.
When you plug the Note to the PC USB cable-computer, you will see the USB icon on notification bar as charging.
Pull down the notification bar with your finger and tap on the charging USB notification.
Change the setting to the Camera and then unplug the phone from USB and plug it back again.
That should work. Look in the computer for devises and you will see the camera icon on your PC and also your C drive
and other devices.
Click it and the card/phone storage part will show up.
If it does not, re start PC and plug un plug the cable.
Work for me every time.
I too run Windows 8 Pro and that is how I do it.
:good:
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the problem is that the USB icon never appears on the notification bar, nor is it anywhere to be found when i pull down the notification bar. something is interfering with the phone recognizing connection to a PC's USB port...I'm using Windows 7 Home Premium x64
still haven't figured out what the problem might be. definitely going to T-Mobile store tomorrow...

Did you try another cable? Another PC?

If your brothers phone plugs in and is read perfectly fine on your PC then it's something with your phone... probably fixable with a reflash of stock.
It seems to me that your device is having an issue with MTP connectiviry (as your phones USB still charges when plugged in) and like I said, if you download the proper Qualcomm drivers for the GNII onto your pc, and use your phones dialer to adjust qualcomm usb settings (for example let's say) to enable QPST connectivity, then you could confirm its just MTP that is malfunctioning... if it's just MTP then as a troubleshooting guide, you could start disabling/reset settings to default/reinstalling apps on your phone or programs on your pc that are directly related to your phone being connected to your PC through USB (Kies, Windows Media, any other 3rd party apps or programs you may use, etc)
Eventually when disabling one of these apps you should get MTP working again (and at least then you have found the culprit-rogue app/program)
If it's not the PC (ie you still can't get connection to work when plugging into a different PC, and have troubleshot all your phones apps) then might be time to file a warranty claim
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---------- Post added at 07:04 PM ---------- Previous post was at 06:50 PM ----------
Viper420 said:
i thought at first it was Kaspersky Internet Security, but if that had been the case, it would've blocked my phone from connecting from day one. could it have something to do with the ext storage card (going out on a limb here)? i ahve contacted tmobile directly, to see what they say, but i'm trying everything, even have disabled my KIS, restarted my PC and still nothing. i'll try the troubleshooting your talking about. hopefully that sets everything straight. the wierdest part is that now Kies Air is picking up my phone and all, it just isnt working over USB cable ...
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And to answer your question, yes... As a "basic" troubleshooting option, one should always try to use different SD cards in their phone to see if there is any difference!! Considering your brother has a GNII, I'd say not only do you have all the resources needed to find any problem any your phone ever has, but the resources are there to fix them as well
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PhxDroid86 said:
If your brothers phone plugs in and is read perfectly fine on your PC then it's something with your phone... probably fixable with a reflash of stock.
It seems to me that your device is having an issue with MTP connectiviry (as your phones USB still charges when plugged in) and like I said, if you download the proper Qualcomm drivers for the GNII onto your pc, and use your phones dialer to adjust qualcomm usb settings (for example let's say) to enable QPST connectivity, then you could confirm its just MTP that is malfunctioning... if it's just MTP then as a troubleshooting guide, you could start disabling/reset settings to default/reinstalling apps on your phone or programs on your pc that are directly related to your phone being connected to your PC through USB (Kies, Windows Media, any other 3rd party apps or programs you may use, etc)
Eventually when disabling one of these apps you should get MTP working again (and at least then you have found the culprit-rogue app/program)
If it's not the PC (ie you still can't get connection to work when plugging into a different PC, and have troubleshot all your phones apps) then might be time to file a warranty claim
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---------- Post added at 07:04 PM ---------- Previous post was at 06:50 PM ----------
And to answer your question, yes... As a "basic" troubleshooting option, one should always try to use different SD cards in their phone to see if there is any difference!! Considering your brother has a GNII, I'd say not only do you have all the resources needed to find any problem any your phone ever has, but the resources are there to fix them as well
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i will definitely take this advice and try it out in the morning. hopefully this helps. otherwise its off to the T-Mobile store.
on a side note, i read recently somewhere that the issue i'm having may be presented while using a USB 3.0 port. Even though i do not have a USB 3.0 port, i recently purchased an external HDD which runs on USB 3.0/2.0 (compatible). could it be possible that such a configuration might have caused the issue (again going out on a far reaching limb)...??

Viper420 said:
i will definitely take this advice and try it out in the morning. hopefully this helps. otherwise its off to the T-Mobile store.
on a side note, i read recently somewhere that the issue i'm having may be presented while using a USB 3.0 port. Even though i do not have a USB 3.0 port, i recently purchased an external HDD which runs on USB 3.0/2.0 (compatible). could it be possible that such a configuration might have caused the issue (again going out on a far reaching limb)...??
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Maybe if your hdd tried to auto load something onto your phone upon plug in... considering your stock, I don't see how this issue is even happening... outside of some app/program settings or some type of "hung" connection, the basic steps you have already covered with drivers/ports etc, should have nixed the problem
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okay, so weirdest thing ever. I took my phone into T-Mobile store, where they connected it to their PC and boom, it picked up without a hitch. So they gave me a new wire, and when i got home the problem was solved. the GN2 is now back in order, responding as it should. thank you everyone for your input.

Pirobo_Colombino said:
I am having the same problem..
any luck?
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i took it in to the T-Mobile store. turned out to be my USB wire. that fixed the problem for me. i'd say that's your best bet. hopefully your problem resolves as easily as mine did.

Lol, stupid cables
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its being read as a media player under my computer you will see it and after you install the drivers you will get the pop up folder drag in drop in a limited do you want to convert this first or no media player options

Viper420 said:
i took it in to the T-Mobile store. turned out to be my USB wire. that fixed the problem for me. i'd say that's your best bet. hopefully your problem resolves as easily as mine did.
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Thanks a lot. In my case it is not the cable and I'm still lost here. Not really sure what could be. I plugged in another GN2 using the same cable and the pc sees it.
Hopefully someone out there could advise me.
Thanks again.

Pirobo_Colombino said:
Thanks a lot. In my case it is not the cable and I'm still lost here. Not really sure what could be. I plugged in another GN2 using the same cable and the pc sees it.
Hopefully someone out there could advise me.
Thanks again.
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I have having the same issue with a Galaxy Note II Verzion SCH-i605v and its pissing me off LOL. The computer picked it up at one point as gadget serial and installed the Samsung drivers but after that it the computer will not pick up the phone. The phone won't even be picked up on my roommates laptop. I am like please tell me what too do here?!?
also I can get the computer to pick it up in Odin mode which is so flipping werid lol any suggestions would be greatly as I would love to use this phone. I am currently using it with a cricket sim card. only getting 3G and HSPA+ at times. NO LTE or 4G. I'm trying to fix that problem but can't try unless the computer will pick up the phone.