[Q] NEED HELP phone not recognized by PC - HTC One X

My HTC one X is not recognized by my PC
I have tried a (battery pull) by holding the power for 10 sec
i've erased everything on the phone by formating it.
ive reinstalled windows
ive reinstalled the htc drivers
ive checked in device manager and nothing comes up when i connect it
ive tried putting the phone in debugging mode
the phone doesnt even ask what to do on connection even if the option is checked!!!
PLEASE HELP!

OK, so please let me ask you couple of questions:
1.what rom you are using at the moment? 2. Did you try on another usb port on your PC?
3.did you try to restart your PC and try again to recognised it?
Regards.
Sent from my HTC One X using xda premium

jorjino2000 said:
OK, so please let me ask you couple of questions:
1.what rom you are using at the moment? 2. Did you try on another usb port on your PC?
3.did you try to restart your PC and try again to recognised it?
Regards.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thanks for the reply.
My phone is not even rooted... Now, ive even tried updating it to the latest version:
android version 4.1.1 htc sense 4+
software number: 3.17.631.2
ive tried multiple PC's none work.

It could be hardware related. Return it for warranty if you can't get it to work.

TToivanen said:
It could be hardware related. Return it for warranty if you can't get it to work.
Click to expand...
Click to collapse
thats what i also think at this point ! thanks for reply!

have you tried another pc
I had the same problem long time ago with my galaxy s2 and had installed a new windows to my laptop
and it worked with a different pc with a new cable

Related

i nead urgent help, i m stuck in recovery can t conest to pc.

Pleas someone help me.
I have curently no rom instaled.
I m stuck in recovery and i can t conect my pc with my desire.
everything was working normal before, and i wanted to instal new rom , so i deleted the old one and now i can t conect to pc and instal new rom.
When i plug the cable while phone is of the red light comes it means that it is charging so the cable is working.
when i go to recovery red light stops and i can t conect with pc it was working before and now it is not.
Did i bricked my phone?
sometime it is working an sometime it is not, most of the time my pc cant conect with phone
Do you have a custom recovery?
Have you done a backup?
Have you tried another cable?
Have you tried another PC?
EDIT: Have you looked here?
Hi i have same problem. My phone is working tho. Iv installed and uninstalled everything bout 3 times, no change. Tryed different usb cables, and even baught a new sdcard and no change. So i think its my laptop. Il let u know as soon as i get mine fixed and tell u what to do. Try a different computer if u have access to 1 (i dont) so aint tryed it. I think its the systems drivers need updating so il let u know when im done.
Sent from my HTC Desire
jmcclue said:
Hi i have same problem. My phone is working tho. Iv installed and uninstalled everything bout 3 times, no change. Tryed different usb cables, and even baught a new sdcard and no change. So i think its my laptop. Il let u know as soon as i get mine fixed and tell u what to do. Try a different computer if u have access to 1 (i dont) so aint tryed it. I think its the systems drivers need updating so il let u know when im done.
Sent from my HTC Desire
Click to expand...
Click to collapse
Try flashing 4ext recovery, there hou have usb brick fix (tested work flawlesly).
Sent from my HTC Desire using XDA
nlooooo said:
Try flashing 4ext recovery, there hou have usb brick fix (tested work flawlesly).
Sent from my HTC Desire using XDA
Click to expand...
Click to collapse
I have 4ext and tryed it and tried different recovery, no joy.
Sent from my HTC Desire
try
Try this: http://forum.xda-developers.com/showthread.php?p=15120208
jmcclue said:
I have 4ext and tryed it and tried different recovery, no joy.
Sent from my HTC Desire
Click to expand...
Click to collapse
Well, it worked for me, several times.
You said you think it's your laptop, then try to erase drivers for USB hub and to reinstall them from win update or from win installation CD.
nlooooo said:
Well, it worked for me, several times.
You said you think it's your laptop, then try to erase drivers for USB hub and to reinstall them from win update or from win installation CD.
Click to expand...
Click to collapse
Think i found my problem :banghead: when i erased everything off my laptop i used the HTCDriver from bortak's guide, its HTCDriver3.0.0.007 and i found out last night thats for windows 64 bit and mine is 32 bit, maybe thats why ADB wasnt working. I need HTCDriver3.0.0.008 for mine so will try ADB later n let ya know
Sent from my HTC Desire
jmcclue said:
Think i found my problem :banghead: when i erased everything off my laptop i used the HTCDriver from bortak's guide, its HTCDriver3.0.0.007 and i found out last night thats for windows 64 bit and mine is 32 bit, maybe thats why ADB wasnt working. I need HTCDriver3.0.0.008 for mine so will try ADB later n let ya know
Sent from my HTC Desire
Click to expand...
Click to collapse
Just download htc sync or driver pack from htc-dev site that will definitelly solve your issue.
Sent from my HTC Desire using XDA
nlooooo said:
Just download htc sync or driver pack from htc-dev site that will definitelly solve your issue.
Sent from my HTC Desire using XDA
Click to expand...
Click to collapse
Sync didnt work. Il try the driver pack on its own.
Sent from my HTC Desire
jmcclue said:
Sync didnt work. Il try the driver pack on its own.
Sent from my HTC Desire
Click to expand...
Click to collapse
Hm, it all seams that you have problem with your computer not just with drivers.
Try different usb port don't connect to the same, try to clean registry with some registry cleaner, try to manualy clean all registry entries with regedit...
Sent from my HTC Desire using XDA
Lol i was gona put in the recovery cd to factory reset the laptop but cant find the cd :banghead:
Sent from my HTC Desire
jmcclue said:
Lol i was gona put in the recovery cd to factory reset the laptop but cant find the cd :banghead:
Sent from my HTC Desire
Click to expand...
Click to collapse
Try to delete drivers for usb hub from device manager, then try to update them from windows update, if you're using win of course.
Sent from my HTC Desire using XDA
I did a reg clean last nite and i thought it had worked coz when i plugged in the phone in device manager "other devices" was there so i went to add the drivers manualy then it restart for changes to work, then.............FAIL lol. Il try again in a while, but that seems to be the way forward.
Sent from my HTC Desire
phone isnt bricked.
I think its a malfunction in ur SD card slot. Try from a different SD card n check if u recovery is able to grant u USB connection.
andrd_ said:
I think its a malfunction in ur SD card slot. Try from a different SD card n check if u recovery is able to grant u USB connection.
Click to expand...
Click to collapse
If u read all post i said i have baught new sdcard
Sent from my HTC Desire

[Q]USB not detected by phone!

When I plug my phone up there is no notification asking me what I would like to do!? I've tried all the settings and tried a factory reset ect.
Also tried a different cable and a different computer! Same thing the phone doesn't detect the USB at all
I haven't a clue as to why as my handset charges and is detected by fastboot!
Using Airdroid as a work around!
So would this be a hardware or software problem I got guys?? What else can I try?
Sent from my HTC One X using xda premium
I guess I have a unique problem!
Sent from my HTC One X using xda premium
MacSeoin said:
When I plug my phone up there is no notification asking me what I would like to do!? I've tried all the settings and tried a factory reset ect.
Also tried a different cable and a different computer! Same thing the phone doesn't detect the USB at all
I haven't a clue as to why as my handset charges and is detected by fastboot!
Using Airdroid as a work around!
So would this be a hardware or software problem I got guys?? What else can I try?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
What would i do:
1. Try a diferent USB port on your PC
2. Reinstall the drivers (or instal HTC Sync Manager that includes it)
3. Put down the notification bar, click on "charge only" and after a new window pops up change to "Disk Drive"
muamers said:
What would i do:
1. Try a diferent USB port on your PC
2. Reinstall the drivers (or instal HTC Sync Manager that includes it)
3. Put down the notification bar, click on "charge only" and after a new window pops up change to "Disk Drive"
Click to expand...
Click to collapse
Tried a different port still no response, reinstalled HTC sync and guess what......? Still no response! As I said before I think it has something to do with the phone itself
Tried different ROMs and kernels also!
Anything else I can try before I relock and send in for diagnosis/repair
Sent from my HTC One X using xda premium

[Q] USB not connecting to pc

Hello everybody,
I've got a problem related to the USB not doing anything when connected to the PC. I've tried several things found on the internet. Also looked the first page of threads at the forums on XDA to this problem. This is my dad's phone so i don't know very much about known problems about the one X.
This is what i tried:
1 - 10 seconds press reboot
2 - installing drivers again and again. This with trying step 1 a lot.
3 - trying to find the "HTC one X" in the device manager to change the code to fix finding the phone in Sync manager, it couldn't even find the usb port
4 - enabled USB Debugging
5 - trying different cables and USB ports
The phone does charge the battery when connected to the PC. We unlocked the boot loader and put CWM on the phone. I thought it might be related to that.
It's the - "HTC one X".
- Branded phone Vodafone Netherlands
- ICS 4.0.4
- Root explorer can find both internal memory cards
We can't OTA update it. it goes to CWM and that says it can't find the memory card.
Could someone explain this?
It would be much appreciated :good:
FD1999 said:
It's never related on the recovery, if connecting doesn't work. Try it on another PC, and if it doesn't work anyway, try to flash a ROM.
Sent from my LG-P500 using xda app-developers app
Click to expand...
Click to collapse
Oke thanks for saying that.:good: I forgot to say we already tried 3 PC's. We did try it with the same HTC sync manager drivers on all three. I can't flash a rom because the device manager can't even find the device. I'm beginning to fear that it's a hardware problem
Can't connect to ADB for backup
I can't connect my HTC One X to PC either.
Is there a fix?
Sent from my LG-P970 using xda premium
I have the same problem, no fix until now. The only thing I found that might work is to modify the driver itself to include the phone. But I have no idea how to do that...
You tried the latest 4.1 drivers?
http://forum.xda-developers.com/showthread.php?t=2217384
Brds7t7 said:
You tried the latest 4.1 drivers?
http://forum.xda-developers.com/showthread.php?t=2217384
Click to expand...
Click to collapse
You cannot OTA with a custom recovery.
Follow Brdst7t7 link above and update the drivers. then if I were you I would flash the stock recovery and relock the boot loader, then you will be able to ota to jb4.1.1. Once you have done the above steps you can unlock again and reflash cwm. Then you are free to install custom roms :thumbup:
Sent from the bottom of my underpants

[Q] One x won't recognise computer.

Hi,
I want to root my One X (international) but I get stopped straight away because my phone won't connect to my computer. When I plug the USBs to both my computer and my phone nothing happens, except charging. There are no options given and the phone doesn't show up as a drive on the computer.
I've installed HTC Synch Manager, tried 4 USB cords, tried 3 computers, I've switched on USB Debugging.
The HOX is on Android 4.1.1
Any ideas? I've scoured many forums to no avail. I'd really like to try some custom roms.
Cheers,
Hello
I have the same problem with my HOX and no solution
Gr
Are you saying there is no solution or that you don't know of one? Can someone confirm that this is a known and unresolvable problem or should I keep looking for a solution?
I will have a try then.....the bootloader is untouched (locked) and the phone has never been detected by the pc before ?
Also interesteded in what OS you are running !
Do you have the latest HTC usb drivers installed? Have you checked in device manager to see if phone is visible? Latest version of HTC sync installed?
Sent from my HTC One X using xda app-developers app
Thanks. I bought the phone second hand from a young lass who had broken the screen (which I have replaced) so I presume the phone is standard and been updated to 4.1.1.
Some software information:
Software number 3.14.862.27
HTC SDK API level 4.63
Kernel version:3.1.10-g5ebf4bc [email protected]#1 SMP PREEMPT
I don't know if the phone has ever been detected by a computer before. I have installed the latest HTC Sych Manager on my Vista computer and no, the phone isn't detected in the device manager.
Although I have rooted my previous phone (Defy) and had kept up to date with the latest roms I am still fairly new at this.
Thanks for any help.
And the OS on your pc ?
Mr Hofs said:
And the OS on your pc ?
Click to expand...
Click to collapse
Vista
Drivers or not, when you plug it in it should be recognized as something. Or a HTC phone or a unknown device anyway....
Mr Hofs said:
Drivers or not, when you plug it in it should be recognized as something. Or a HTC phone or a unknown device anyway....
Click to expand...
Click to collapse
That's what I thought but I get nothing except charge. That is why I've tried a number of cables. I'm suspecting my micro USB socket is faulty. I've cleaned it and even checked how it's mounted. Solidly soldered so I'm checking every other avenue before replacing it as I have a dead Hox for spares.
Any idea if there is a way of rooting without a computer?
Nope ...not possible without a pc
Mr Hofs said:
Nope ...not possible without a pc
Click to expand...
Click to collapse
Ok. So is it your opinion that I'm stymied? Are there any other avenues I can try?
The phone is pretty good the way it is, I just like playing around with Roms etc. I'd also like to get rid of the Vodafone crap.
My guess something is broken somewhere in the usb connection....ofcourse, otherwise it would be recognized. But you figured that out already. Maybe a phone repair shop can take a quick peek at it ?
Otherwise your stuck on what you have now.
Well, it connects to the PC, but it only charges so I think this might be a software bug. Maybe you could try to root it and see if it fails at adb commands. My guess is that it will work. Just follow a rooting guide CAREFULLY and don't skip any steps.
Sent from my HTC One X using xda app-developers app
ViktorN said:
Well, it connects to the PC, but it only charges so I think this might be a software bug. Maybe you could try to root it and see if it fails at adb commands. My guess is that it will work. Just follow a rooting guide CAREFULLY and don't skip any steps.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
But he can't flash anything because there is no data connection, only power connection
First make sure usb debugging is on in settings. Maybe unlocking the bootloader and rooting will work. It's done from the fastboot usb screen where adb and fastboot commands should work. Give it a try before sending for repair.
Sent from my HTC One X using xda app-developers app
AW: [Q] One x won't recognise computer.
Einwod said:
First make sure usb debugging is on in settings. Maybe unlocking the bootloader and rooting will work. It's done from the fastboot usb screen where adb and fastboot commands should work. Give it a try before sending for repair.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I definitely agree with his idea, but the first thing you should do is completely restore you're one x.
Then check in hboot, that's power volume down wether the device is locked or relocked.
After that get the latest drivers, connect your hox in fastboot and try to unlock your device via HTC devs.com
Good Luck.
P.S. tell us what happens, we might find a solution all together
Sent from my HTC One X using xda app-developers app
psyko93 said:
I definitely agree with his idea, but the first thing you should do is completely restore you're one x.
Then check in hboot, that's power volume down wether the device is locked or relocked.
After that get the latest drivers, connect your hox in fastboot and try to unlock your device via HTC devs.com
Good Luck.
P.S. tell us what happens, we might find a solution all together
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Thanks for this. You have given me some hope.
I've done a factory reset, checked that Debugging is on and checked in Hboot, it says *** LOCKED ***
I've connected the HOX to my Vista computer in which I've installed HTC Synch Manager. I presume this installs the latest drivers?
My Hox is still not recognised by the computer. When I request the identifier token it gets stuck on < Waiting for device >
Have I followed your instructions correctly?
Edit 1: Just to be sure I repeated the procedure on my desktop computer which is also running Vista. Same results.
Is there any way of extracting the identifier token within the phone?
Edit 2: I pulled the motherboard out and checked the micro USB port with a microscope. Pretty grotty inside so I cleaned, tightened and checked it. All clean but still no computer connection.
M
Any news/luck? Would like to know the outcome for this. :banghead:
Sent from my HTC One X using xda app-developers app
AW: [Q] One x won't recognise computer.
Okay, so far so good. What you can do next is: go to settings/apps/all apps
and search for the pc-sync app and check if its enabled.
Next thing, try this special debugging driver http://blog.gambliser.com/dl/?p=144.
Good luck
Sent from my HTC One X using xda app-developers app

Phone doesn't detect it's connected to pc

Hello,
I used to have Viper rom installed but I wanted to go back to stock so I flashed stock RUU and ever since my phone doesn't detect it's connected to a pc : in stock rom I don't have the option to chose betwen MTP or PTP mode, in download or recovery mode fastboot doesn't see my device (and neither does adb in stock rom).
I already tried two differents usb cable and two different pc with the same results.
My device is S-OFF.
Thanks for you help
Reboot it.. ?
Sent from quite brutal hTc 10 ..
jauhien said:
Reboot it.. ?
Sent from quite brutal hTc 10 ..
Click to expand...
Click to collapse
Already tried but thanks
maybe its the pc that don't know its connected to a phone/
when you go to your device manager on your pc (I don't know what os your using) are there any errors being shown? you most likely need to update the driver
link to a a know working fast boot for this phone https://www.androidfilehost.com/?fid=24545065934258327
afuller42 said:
maybe its the pc that don't know its connected to a phone/
when you go to your device manager on your pc (I don't know what os your using) are there any errors being shown?
Click to expand...
Click to collapse
I'm a mac user but with windows under bootcamp the phone doesn't show up in device manager. The only thing that happens is that the phone begins to charge but that's the only thing. I also don't have any usb hub, the phone is connected directly to the computer.
Edit : even with your fastboot link it doesn't work
Edit2 : in bootloader mode only I now have the following message : unknown usb device (device descriptor request failed)
Installed htc sync to get the HTC driver?
Sent from my HTC 10 using Tapatalk
fmedrano1977 said:
Installed htc sync to get the HTC driver?
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
Yes I did, same results. Other thing I noticied is that quickcharge doesn't seem to work anymore
USB debugging checked in Developers Options?
schmeggy929 said:
USB debugging checked in Developers Options?
Click to expand...
Click to collapse
Yes
allezlol1601 said:
Yes
Click to expand...
Click to collapse
Try to uninstall HTC Sync if it is installed
schmeggy929 said:
Try to uninstall HTC Sync if it is installed
Click to expand...
Click to collapse
Still no luck
allezlol1601 said:
Hello,
I used to have Viper rom installed but I wanted to go back to stock so I flashed stock RUU and ever since my phone doesn't detect it's connected to a pc : in stock rom I don't have the option to chose betwen MTP or PTP mode, in download or recovery mode fastboot doesn't see my device (and neither does adb in stock rom).
I already tried two differents usb cable and two different pc with the same results.
My device is S-OFF.
Thanks for you help
Click to expand...
Click to collapse
I have the same issue since I have rooted my HTC 10. Today I found that in developer option there is an option choosing the usb setting. after selecting the MTP option the phone have connected to the pc.
Hope it helps with your problem too.
KW0229 said:
I have the same issue since I have rooted my HTC 10. Today I found that in developer option there is an option choosing the usb setting. after selecting the MTP option the phone have connected to the pc.
Hope it helps with your problem too.
Click to expand...
Click to collapse
Thanks but I've also tried that and of course it still doesn't work.
I sent it back to after sales service through my operator.
I'm waiting for their answer and will update this thread if anyone faces the same problem
Edit : After a month of waiting I finally got back my HTC. It was a material issue, they had to change the motherboard to solve it.
So I can also confirm that even if you're S-OFF and have an unlocked bootloader HTC will still repair the phone for free.
Thanks to everyone who tried to help me !

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