Related
http://www.androidpolice.com/2011/1...de-plans-after-reaching-out-to-ceo-dan-hesse/
I live in the bay area so that's great news
Sent from my SPH-D710 using XDA App
we know the upgrade plans, but how long will it take for your area is the question.
If it's this bad half way through next year I'll be very unhappy.
Sent from my Galaxy S2 Epic 4g Touch.
I'm sure I'll reap the benefits of this (if it happens...) very quickly, as I live in one of the first areas to get anything from any carrier.
....and that also means I'll be able to get decent home internet speeds, finally(via tether).
Well hurry up and fix the Oxnard Ca sites, evenings and weekends my download speeds are less then 70kbps. From 3am to 9am during the week I can get 1.5 Mbps down.
Thank god for my ipad sim in a mifi.
http://www.androidpolice.com/2011/1...nts-in-3g-speeds-in-some-areas-how-about-you/
I have a lot of data problems near my work... which is why I am switching to .0001 PRL for now. I can't live off 1bar and 10kbps downloads while at work....
Dulanic said:
I have a lot of data problems near my work... which is why I am switching to .0001 PRL for now. I can't live off 1bar and 10kbps downloads while at work....
Click to expand...
Click to collapse
You mean like this?
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Dulanic said:
I have a lot of data problems near my work... which is why I am switching to .0001 PRL for now. I can't live off 1bar and 10kbps downloads while at work....
Click to expand...
Click to collapse
How do I do this? Also what is the difference in speed? I'm getting like 40 something k during some parts of the day and it's very frustrating.
siptang said:
How do I do this? Also what is the difference in speed? I'm getting like 40 something k during some parts of the day and it's very frustrating.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1267893
You should be able to get over 1mbps if Verizon has 3G in your area
Thanks. Where don't they have 3g network? lol.
Anybody ever do any side by side speed tests with other devices? I ran a test with three E4GTs, an EVO 4G and an EVO 3D. Both EVO's cleared over a meg d/l while all three E4GTs (including mine) barely broke 200 kb/s. Sprint needs to get their network up to snuff no doubt but I think there is also something going on with the hardware/firmware of our phones too. I spent an hour on the phone with Sprint and Samsung today about it (of course they weren't able to help and played dumb).
For a while I was pulling my hair out, and updating prls, having Sprint reset my account and reprovisioning my phones.
E4GT, Optima S, Evo 4G and hacked Droid Incredible all scored the same pathetic sub 100Kbs in my area. I ran again at 5am and all of them managed above 1Mbps. Just over loaded towers in my area. Its worse since the Iphone.
I guess Anaheim Hills, CA is unaffected. My speeds have been great.
The Evo3d received a network service update a couple days ago and a lot of people who received it said they are getting better 3g speeds all of a sudden. Just check the second link I posted up on this thread. So comparing an Evo3d to anything might not be fair at the moment. All depending on your area that is. I received a network service update on my girl's Evo3d and it still gets the same 3g speeds as my ET4g. Just average speeds in my area. Here's the link explaining network changes in the Bay area.
http://www.androidpolice.com/2011/11...how-about-you/
cdszoke said:
The Evo3d received a network service update a couple days ago and a lot of people who received it said they are getting better 3g speeds all of a sudden. Just check the second link I posted up on this thread. So comparing an Evo3d to anything might not be fair at the moment. All depending on your area that is. I received a network service update on my girl's Evo3d and it still gets the same 3g speeds as my ET4g. Just average speeds in my area. Here's the link explaining network changes in the Bay area.
http://www.androidpolice.com/2011/11...how-about-you/
Click to expand...
Click to collapse
Maybe they gave in and just gave it the ENG radio. When I had my E3D and I flashed the leaked eng radio (I forget the version number) my speeds were anywhere from 30-60% faster. It might have affected battery life, but, who knows...battery life sucked on that thing regardless.
I always found it strange that every radio update just seemed to make it go slower and slower...I think Sprint was up to something...
This is quite long but I wanted to detail the entire process of getting an Airave from Sprint for free. I didn't have to lie to Sprint to get one, but they made it quite difficult...
I've been a sprint customer for about a month now. I knew that upon signing a new contract I would have a 14 day evaluation period that I could drop if I wasn't satisfied. I've had a bad experience in the past with Verizon having horrible signal in my house, so I decided to thoroughly test my Sprint signal during the 14 days.
Fortunately, the Sprint signal checked out. I had around 3-4 bars out of 5 around my house. I know that doesn't say anything about the signal strength etc but I could make and receive calls and 3g speed was acceptable. Last Friday (21 days into my contract), however, a Sprint tower went down. I know this because I called Sprint when I began missing calls in my house and also was unable to call out until the phone switched to roaming. I asked the rep when the tower would be fixed and she said it was scheduled to be fixed by the end of the day on Saturday. Sprint down for a day? No problem. I can just switch to the Verizon PRL (which works perfectly for me, even though Verizon didn't) and switch back when they get it fixed.
I switch back to the 11115 PRL Saturday night and no dice. All of the same issues are there. Can't call, missed calls, etc. I call Sprint and ask what happened. I know that a scheduled fix time is a guess because things can come up. The new rep tells me that the new fix time is Monday afternoon. Ok, no problem again. I can just leave it on the 00002 PRL.
Monday afternoon comes and the same situation repeats itself. Problem not fixed. However, when I called in the rep said there were no ongoing issues in my area. I asked if the tower was fixed that they had been working on and she said she assumes so because there are no ongoing issues at the moment (honestly, Siri would probably be better than level 1 Sprint support that I've received sometimes... and thats saying something). So, knowing she can't do anything about it, I ask what I can do about the terrible signal. She walks be through the PRL and profile updates, battery pull, etc (I had already done all of this). Problem still there. She ups the ticket to the next level and then the signal drops because I'm on Sprint's PRL now.
Sprint didn't call back (I switched to 00002 immediately) and I didn't feel like dicking with level 1 that night so I called again on Tuesday. I had to retell the story yet again because the Sprint techs evidently don't read the previous tickets (maybe there aren't previous ticket notes? I have no idea, all I know is I continuously have to repeat the same things to Sprint reps). This rep tells me that she wants to issue an Airave to fix my issue but I need to go to a Sprint store to ensure that my phone is not the culprit.
I'm on FC05 at this time. FC05 has never had any signal issues for me at work or other places other than my house. Thankfully I have my wife's phone on stock rooted EL29. I tell the Sprint rep that I have two phones experiencing the same issue, so the likelyhood of both phones having the same issue due to hardware is extremely unlikely. She says she agrees and will immediately issue an Airave. This is where I believe she lied to me. She gives the the 1000 digit ticket number and tells me to go to the nearest store and they will give me an Airave.
I arrive at the store about 20 minutes after talking to the previous Sprint rep. I give the store the number and they look it up in Sprint's system. They say that they can see that I've talked to the reps in the past few days etc and the issues I've experienced. They tell me, however, that there hasn't been an Airave issued for me as well as the stores don't stock Airaves any more. Ok.
The rep at the store was really nice and tried to help, but couldn't do anything of substance evidently. He gave me the direct number to tech support (sounds like level 2? No idea.) I tell the rep that answers (no wait!) the entire story from the beginning and she immediately tells me that she will transfer me to the Airave department. The guy that answers the Airave department has no knowledge of my situation so I ask him to read the ticket to see what I've done to reach this point. He says OK, waits about 30 seconds, and asks questions that ell me he hasn't read anything. Whatever, I'll explain the situation again. He says he needs to transfer me to the tech support department. I tell him that I just came from there and I've tried all of the tech support steps as well as in store. He transfers me anyway. The next tech support rep apologized and issued me an Airave on the spot. The Airave has been added to my Sprint account online but I haven't received it. No charge for the Airave and no monthly fee.
Sorry that you had to go through all of that. When I was having service issues I just called and requested an airrave due to dropped calls in the house. I told them my service was fine outside.
I had an airrave in two days and no issues since.
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Always ask for Phoenix Airave Tech Support if you're having signal issues, Advanced Tech can't do crap.
I have been having real weird issues with my text messages, and I've been told that people called me, but my phone doesnt say so. Yesterday I got on chat with sprint, the said that they troubleshooted the phone and to leave the battery our for 1/2 hour and reboot, all should be good. I did it(after ##72786# to reset the phone info), and it worked for a while. I checked my voicemail and had 5 messages from missed calls yesterday. Today Sprint was supposed to call me back to see if the troubleshooting thing worked, I checked my voicemail, and sure enough, I missed their call. So today they told me that they were updating towers...blah, blah..lte....., blah, blah.....fixed by the 11th. I got to researching and found this: http://community.sprint.com/baw/thread/92214?tstart=0
I also got a $10 credit
Just putting it out there. If anyone else is having issues, please post.
Edit: here is another one http://community.sprint.com/baw/message/441250#441250
I live in baltimore MD and between them updating the towers and that storm coming through last friday and damaging there towers service has been pretty bad as of late
Sent from my SPH-L710 using xda app-developers app
I had a similar issue yesterday. I rebooted my phone because I though it was strange nobody texted me all day(someone usually texts me) then right after it boots the notification sound goes crazy haha missed 20ish texts D:
First time its happened to me, will see how today goes. Besides that signal is fantastic.
My signal is fine, the phone just doesnt receive anything, or will receive multiple copies of the same text. They said that towers are being updated in Boise, and they expect a fix by the 11th. Gave me a ticket number and everything. I might talk to tech support around lunch to see what their response is. Judging by what the Sprint community says, all of their LTE phones are having issues. Even the Gnex.
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like this lol that was just the first scroll i recieved more, look at the times weird.
Yep, I got the same messages all night long. Once or twice every hour. I had to turn notifications off.
newalker91 said:
Its all phones in general. Network vision has destroyed the network. On average every market currently has between 30 to 50 towers at 0% function. We are encountering this every day and we're getting our asses handed to us because we can't fix it from the store. Everyone swears its their phone despite all the info we show them.?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Not all stores or Sprint customer service telling the truth....they make it seem like the phone in my case when I know the deal....net to mention they don't want to credit me for rendering poor service so they deny it's service......sad
Its pretty rediculous, I call my phone from my desk (that the phone is sitting on) and it rings a few time and goes to voicmail, but the phone doesnt do anyting.
I'm down in the oc in California and signal is decent, 3g been slower lately due to updating the towers, so far no phone call issuers, had the text problem and failing to send texts or not receiving or receiving many times, for now insurgent u set google voice to notify you since it uses data to communicate so it's better at Texts and such, at least til sprint is done with the upgrades.
Sent from my SPH-L710 using xda premium
newalker91 said:
Its all phones in general. Network vision has destroyed the network. On average every market currently has between 30 to 50 towers at 0% function. We are encountering this every day and we're getting our asses handed to us because we can't fix it from the store. Everyone swears its their phone despite all the info we show them.?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Happens on my HTC EVO 3D and HTC EVO 4G, so it's not just a phone issue. And my fools at the local Sprint store in my area claim there's no issues. Of course, these are the same fools that think 3rd party launchers are rooting your phone.
Sent from my HTC EVO 3D using Tapatalk 2
Well, google voice solved the text issue. Im happy now.
The threads the OP referenced are pretty much what I was looking at.
I too am experiencing the worst luck when it comes to signal strength. My friend has the good old evo 4G. I put the two phones side by side. I can observe the signal fluctuate on my s3 as the evo has a perfect full bars.
The sprint forum seems to suggest that it might be a network issue. I don't buy it. I think it is a hardware issue unfortunately.
The phone is nice and fast. But this connectivity issue is a deal breaker for me.
CB
I have been with T-Mobile in Bloomington, IL for over 7 years now. The only thing I have ever complained about is data speeds in my area. So, when I read the following press release from T-Mobile last year, I was super excited.
http://newsroom.t-mobile.com/articles/new-4g-markets-nov2011
In that release dated Nov 16th 2011, it says
"T-Mobile 4G markets where HPSA+ 42 service is launching today:
Bend, Medford and Corvallis, Ore.; Benton Harbor, Mich.; Bloomington, Champaign–Urbana and Springfield, Ill.; Columbus, Ga.; Hagerstown, Md.; Montgomery, Ala; Yuba City, Calif."
So, I have not seen a difference in speeds at all over the past year with the following phones, HTC Senseation, Galaxy Nexus GSM, HTC One S and the Galaxy S3.
I have never gotten anything above 3Mb anywhere in town. Now, when I call T-Mobile to inquire about my slow speeds, they tell me only 3G is offered in my area and that the speeds I am getting are consistent with there network. FYI my status tells me that my Mobile Network Type is HSPAP:15
Attached is a screenshot of my typical speeds. Am I getting ripped off on data speeds?
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Guess you better switch to Verizon.
Id love to see your speeds. Im on edge.
Sent from my SGH-T999 using xda premium
Could it be that half of Bloomington is covered but the other half isn't, and you're in the bad half?
I would call customer service and politely ask to speak to tech support. Let them know your issue and ask to speak to a supervisor. When the supervisor gets on the phone tell them you want this to keep getting escalated until you get an answer.
I had a similar problem and it took two weeks to finally get anywhere.
Jaxidian said:
Could it be that half of Bloomington is covered but the other half isn't, and you're in the bad half?
Click to expand...
Click to collapse
I have though the same thing, but Bloomington is a pretty small city and I have driven all over town doing speed test in the past. Plus, when I have called them, I am told that there is no 4G anywhere close to me. Does that make sense if my network type is HSPAP:15?
Your speeds are up to par with what I get. Hell they're better. I would say everything is normal. T-Mobile has very weird and spotty service. I'm hoping the reframing of the towers will help.
Sent from my SGH-T999 using Tapatalk 2
Honestly you shouldnt be seeing much of a difference from people downloading at 10 Mbps... you're still downloading at 100 KB/s with 1 Mbps....
Chicago281 said:
I would call customer service and politely ask to speak to tech support. Let them know your issue and ask to speak to a supervisor. When the supervisor gets on the phone tell them you want this to keep getting escalated until you get an answer.
I had a similar problem and it took two weeks to finally get anywhere.
Click to expand...
Click to collapse
Your problem was completely different. You had towers down in your area.
OP, you need to realize that every single phone you listed aside from the One S and S3 are NOT capable of HSPA+42. So that is your first problem. The second problem is that wherever you are in Bloomington, an HSPA+42 tower does not reach you. Coverage isn't always the best. I'm a five minute walk from Wrigley Field and a five minute drive to downtown Chicago and I only get 7-8mbps. I drive fifteen minutes west to where I went to high school, and I get speeds of 20-22mbps.
Third, HSPA+42 speeds are THEORETICAL. You can THEORETICALLY have speeds that fast. You aren't guaranteed to.
Also, HSPA+42 is still 3G.
Sent from my SGH-T999
It looks like you encountered massive traffic or the backhaul is not upgraded.
I had the same problem. I kept upgrading phones, buying them full price so I didn't have to renew my contract but I just kept switching my old SIM card into my new phones. When I switched to the Sensation I called T-Mobile about my slow speeds and they told me I had to upgrade to a "4G SIM card" and that worked. I would say that could be your problem but being that you now have the S3 and it has the micro SIM card then maybe they didn't upgrade your area yet.
That sucks dude...I'm out in Orlando, FL and I usually get about 10-15mbps almost anywhere...
At home I get +15mbps every time...
I attached a photo with the difference of my WiFi at home and my HSPA+42 at home. These were after a ROM change so I only have 5.
Sent from my SGH-T999 using xda premium
Do you notice the same speeds on other speed tests or super sluggish browsing?
It's possible to imagine that the nearest and even lowest pingable server is simple not responsive to your (up/down)link. I usually compare to freespeedtest.com and even grab files from local servers.
Also you server's routing table could be weird.
If not, I'm inclined to believe that it is an overhead problem.
Go to the phone dialer (on stock) and try doing
*#197328640#*
1:UMTS
1ebug Screen
1:Basic Information
And check the bottom item lines. You should see some connection information about your service. Can you list what you have?
Also, jic check the Band at the top and make sure it says 4. Possibly could be defaulting to 1900 experimental.
So after years of being curious as to where the towers where for my sprint service, but never curious enough to actually try to find it, after reviewing my sprint bill I saw the link on the sprint page about service issue and location of towers.
I thought you guys may find this site useful. Those of you on sprint and having network issue.
https://network.sprint.com/search/10035/
Mship said:
So after years of being curious as to where the towers where for my sprint service, but never curious enough to actually try to find it, after reviewing my sprint bill I saw the link on the sprint page about service issue and location of towers.
I thought you guys may find this site useful. Those of you on sprint and having network issue.
https://network.sprint.com/search/10035/
Click to expand...
Click to collapse
Yea do 84010. It's ****in retarded where I am at. I am in the mountain more pretty far from the towers.
thing lies dont even bother with it
Dreamlogix said:
thing lies dont even bother with it
Click to expand...
Click to collapse
After reading what you wrote I couldn't resist and check the site. I was getting 10 meg download before they completed their capacity upgrade and data speed up grade. Now my 4g speed has dropped to 700K. Tower is 1/4 mile from my house. Thanks sprint :banghead::banghead:
Sent from my SPH-D710 using Tapatalk 2
told u their coverage maps show that i have 4g coverage guess what no 4g coverage untill the main street a mile or 3 away
oneword
falseadvertising
lol not really
There's actually a website out there that shows every single tower out there (or the majority of it) including location, owner, etc.
Can't be pressed to find it but it's out there and if you find it then you can check around you for any towers. It's interesting seeing how much towers from multiple carriers are spread out around your area.
Mship said:
So after years of being curious as to where the towers where for my sprint service, but never curious enough to actually try to find it, after reviewing my sprint bill I saw the link on the sprint page about service issue and location of towers.
I thought you guys may find this site useful. Those of you on sprint and having network issue.
https://network.sprint.com/search/10035/
Click to expand...
Click to collapse
Holy ****! You have a load of towers in your area.
Mship said:
So after years of being curious as to where the towers where for my sprint service, but never curious enough to actually try to find it, after reviewing my sprint bill I saw the link on the sprint page about service issue and location of towers.
I thought you guys may find this site useful. Those of you on sprint and having network issue.
https://network.sprint.com/search/10035/
Click to expand...
Click to collapse
Chalk up another one to your group of not aware people. I knew the coverage map but not this tower locator. Pretty helpful to be able to verify the drop zones of Sprint. So helpful I'm going to put a bookmark on my home screen to ease my frustration. Unlimited data takes the pain off the bite whenever my phone isn't working because of data loss.
Neat, thanks for this didn't know about it. My service blows :thumbdown: check out 97501
Sent from my SPH-D710 using XDA
44706
My house is just a bit North of the center of that map. I get 6 bars, but cap out at 20KB/S.
Usually I get 6 or less. Thank God for wifi.
Thanks for sharing. I got two towers about less than 1 mile away. Lol. I get 4-6 bars with.....
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sent from my EVO LTE using Tapatalk 2
Old result list, but these were taken with 6 bars in the center of those 3 towers on the map.
Ravaged Pheonix said:
Old result list, but these were taken with 6 bars in the center of those 3 towers on the map.
Click to expand...
Click to collapse
That's is sad Phoenix .
sent from my EVO LTE using Tapatalk 2
daniel4653 said:
That's is sad Phoenix .
sent from my EVO LTE using Tapatalk 2
Click to expand...
Click to collapse
Ironically, those were typical speeds in Phoenix until recently.
Sent from my SPH-D710 using Tapatalk 2
Folks - read the legend carefully. It appears that map only shows towers that are, or will be upgraded.
If you switch views to 'show coverage area' you end up with Sprints 'optimistic color map showing coverage just about everywhere (eg a lie); yet even that map chooses to indicate some new and future towers.
In summary, I don't think there's a view that comprehensively shows all towers, let alone distinguishing which towers have 4G coverage.
If I'm missing something or someone knows of an alternative site, please let me know.
Sent from my SPH-D710 using xda app-developers app
I somehow can connect to 4g in my area, even though sprint says there is no 4g in my area. 12084
Mine is 78109 however, what is shows and what I get are two totally different things, I should be rocking but half the time my 3G is faster and more reliable than my 4G. I know they are in the proccess of removing a lot of the WiMax in my area and replacing them with LTE.
This can't include any other company's towers. I live in 48189, and get pretty good service 2-3 bars (not great, but servicable) , but my brother lives in 48350 and gets garbage, but has more towers that are closer, and has only 0-1 bars.
If you are in a non deployed market and get wimax then you're connecting to a protection Site. These are just there to fulfill fcc build out requirements and will not be upgraded like most wimax sites
As of now. Clear wire is reportedly upgrading wimax Site backends to support tdlte. If you get wimax in a launched market then you'll probably get Clear wire tdlte.
Sent from my SPH-D710