Develop Bugs

[Q] AT&T galaxy s3 can't check for OTA updates?

Literally every time i check for software updates i get
"Communication failed"
The server is currently unavailable.
Your device will automatically check for an update within the next 48 hours.
Then if i check again it says device is up to date, you can check for updates again in XXhours. If i go into application manager -> AT&T Software Update and clear data, i can check for updates again but i get the same communication failed. I also tried clearing data and rebooting phone, and it still wont check.
And i can't get Samsung Kies running on my windows 7 pc for some reason, so i can't get updates from there either.
Is anyone else on AT&T experiencing these problems? Any fix for this? I really want that update that adds brightness control to the notification menu.

jefferson9 said:
I really want that update that adds brightness control to the notification menu.
Click to expand...
Click to collapse
I did not update, but hearing that update would disable local search, add new modem. Nothing about Brightness control

There is no brightness control on ATT update. I was having the same problem you were and exchanged the phone. There is no fix as far as I know for the error you are getting. It is a common issue. Search the annoyances (bugs) thread.
I don't know if the OTA update resolves your issue because they day after I exchanged mine the update came out.
Sent from my SAMSUNG-SGH-I717 using xda premium

I also haven't been able to get the OTA update. I assumed it was because I rooted and the device is listed as 'modified'. Is the update worth it?

It is in my opinion, and my usage habbits, for the WiFi stability increase that is gained.
Universal search is stripped (searches conducted on phone do not include on device results, ie contacts).
In other words, if you use the Google search by long pressing your menu button the results from your search will only be pulled from the internet.
I rarely use the search built in, so it hardly mattered to me.
Check out the developer forum for ways around the universal strip if you are rooted and want to update.
Sent from my SAMSUNG-SGH-I747 using xda premium

Well i reseated the SIM card, and removed the little blue tape from the sd slot and the SIM slot, rebooted and still not working.
I wanted to avoid rooting, since the stock software runs so smoothly and i liked being on the latest at&t software. I guess since i can't get OTA updates now theres no reason not to root.
Will this issue be fixed eventually? Or would i be better off exchanging phones while i can?

I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium

the1stSecond said:
I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Well speaking as a software engineer, i'm almost certain its a software issue, most likely with at&t's software update app, or on their servers. Mabey reinstalling the at&t software update application will help?

It sounds reasonable to me. Maybe try the method for No trip flash counter in devoplment? You would be upgrading to the newest firmware and have root and not trip the flash counter. You would still be able to check for ota updates (although should just return the status of your software is up to date since it is a totally stock ROM just with root injected). I imagine that would reinstall the software update service. Although with your knowledge you are way over my head. And whether or not when updating ROMs if that application is reinstalled is something I can't answer.
Maybe just try this first:
Settings> Application Manager> All> AT&T Software Update> Clear Data> Confirm
Power off Phone
Remove battery for at least thirty seconds.
Reinstall battery and power on device.
Try again after device boots up.
Sent from my SAMSUNG-SGH-I747 using xda premium

I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.

k3y0n4 said:
I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.
Click to expand...
Click to collapse
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

So, if it's a software issue why is it two identical devices running the same software from the factory yield different results? I.e. my first device would do exactly as your original post outlines, then my replacement device had no issue checking for updates (same stock software, same device form factor).
If you search there are a lot of examples of complaints of this exact issue.
I am also very interested in this because even though there are many complaints out there, the only answers seem to be;
1) who cares this is xda and we update through Odin/cwm etc...
2) replace it.
Good luck, I hope you guys find an answer.
Sent from my SAMSUNG-SGH-I747 using xda premium

jefferson9 said:
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)

k3y0n4 said:
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)
Click to expand...
Click to collapse
You can bypass the wait time between checks by going into application managment -> at&t software update and clearing data. Then you can try to update again.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

I've had similar issues checking for updates. i gave up and pulled the first update with the USALG1 rom posted in the development forum sticky. I too have several apps disabled (actually moved out of the system/app dir) and was wondering if that possibly caused issues. I never did try updating through kies though.

My kies wont even run on my windows 7 64 bit. There seems to be alot of people having problems with kies on win7 64 bit, nothing from samsung either. So theres really no way for me to get updates

This is How I Got My Phone to Update
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.

AndroidLonghorn said:
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.
Click to expand...
Click to collapse
When you got it to work, exactly what apps did you force close and clear data? Just AT&T software update? Any others?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I force closed the At&T Software Update app and I think the Samsung Push Service. It is really the AT&T software update app that finally started downloading immediately after trying it again.

So I finally attempted the Keis connection and it worked immediately. I don't know what other problems people are having, but when I installed it on my Win7 x64 machine I had the S3 connected. After I ran the software for the first time it mentioned an update and proceeded to update it. Keep fighting the good fight jefferson9.

[Q] yakjuxw 4.2.2 update?????

I got a samsung galaxy nexus with a yakjuxw build?? is the 4.2.2 update ever coming??? i keep on pressing check updates but says that my
system is up to date.. Should i root my phone???? or is there an OTA update coming?

I would just root it and install either takju image or a custom ROM if I were you, seeing Samsung's track record at keeping the yakjuxw build updated, I don't think it's coming anytime soon.
All guides to unlock, root and install all are in the sticky, read it all through and you should be fine. Good luck.

reysonance said:
I would just root it and install either takju image or a custom ROM if I were you, seeing Samsung's track record at keeping the yakjuxw build updated, I don't think it's coming anytime soon.
All guides to unlock, root and install all are in the sticky, read it all through and you should be fine. Good luck.
Click to expand...
Click to collapse
Hi thanks! im new to this. Ive never rooted any phone in my life. so this would be the first, is there one specific thread that i should look at?

Efrant has a very good guide covering all of the basics stuff.
It's quite a lengthy read, but it covers most of the important subject you'll need to know, so it's highly recommended, about flashing your device to takju, use this guide, it'll walk you trough all of the manual steps needed to unlock and optionally root your device.
Keep it mind there's a faster and easier method, I.e. mskip's toolkit. But it's generally believed that you better do things manually, step by step first, before using something automated like a toolkit. Because then you'll at least know how the commands works, and if anything goes wrong, you can fix it manually yourself, instead of resorting to a toolkit without knowing how do they work, and why did you fail.
It'll takes more time with more trial and error than a toolkit, but hey, at least you'll learn something.

ronan94 said:
Hi thanks! im new to this. Ive never rooted any phone in my life. so this would be the first, is there one specific thread that i should look at?
Click to expand...
Click to collapse
Just Google wugfresh toolkit, you can't brick a gnex anyway even though some people in this forum think u can with a toolkit but I have never seen any proof of such a thing happening.
Sent from my Galaxy Nexus using xda premium

As ^ mentioned use a toolkit If your new to it. I was on yakjuxw like u ,and I used the wugfresh toolkit to flash to Takju and Im on 4.2.2. Be advised Im facing wifi issues when the phone sleeps, This is a common issue with many users and has got nothing to do with flashin from yakukxw to Takju

sl4y3r88 said:
As ^ mentioned use a toolkit If your new to it. I was on yakjuxw like u ,and I used the wugfresh toolkit to flash to Takju and Im on 4.2.2. Be advised Im facing wifi issues when the phone sleeps, This is a common issue with many users and has got nothing to do with flashin from yakukxw to Takju
Click to expand...
Click to collapse
Not to sidetrack the thread or anything, but what's the WiFi issues you've been having? Mine constantly turning itself on while sleeping despite setting the 'Keep WiFi while sleeping' to never, wonder if both are related?

reysonance said:
Not to sidetrack the thread or anything, but what's the WiFi issues you've been having? Mine constantly turning itself on while sleeping despite setting the 'Keep WiFi while sleeping' to never, wonder if both are related?
Click to expand...
Click to collapse
I've got the same bloody issue buddy. It's got me frustrated as hell! Love everything else about 4.2.2

sl4y3r88 said:
I've got the same bloody issue buddy. It's got me frustrated as hell! Love everything else about 4.2.2
Click to expand...
Click to collapse
Glad I'm not the only one, I thought it's an rogue app on my part or something. It's ridiculously annoying, I have bad wifi signal in my room, so I set it to turn off after sleep, but the damn bug keep restarting it and I lose like 2-3% per hour. Ridiculous.

reysonance said:
Glad I'm not the only one, I thought it's an rogue app on my part or something. It's ridiculously annoying, I have bad wifi signal in my room, so I set it to turn off after sleep, but the damn bug keep restarting it and I lose like 2-3% per hour. Ridiculous.
Click to expand...
Click to collapse
Oh wait I think i may have mis read / understood ur issue. I think I'm having the opposite of ur issue, my wifi goes to sleep randomly when the screen is locked. i want my wifi never to sleep. I use what's app messenger andmy nnotifications pop up only after i unlock the phone.

sl4y3r88 said:
Oh wait I think i may have mis read / understood ur issue. I think I'm having the opposite of ur issue, my wifi goes to sleep randomly when the screen is locked. i want my wifi never to sleep. I use what's app messenger andmy nnotifications pop up only after i unlock the phone.
Click to expand...
Click to collapse
Damn, if only we can switch our issues lol. Mine randomly wakes up and creating wakelocks, it stays up just fine, maybe it's your router? I remember having issues with WEP and b/g, switched to WPA2 and n and it disappeared. And shouldn't the phone automatically switch to mobile data once wifi signal is lost?

reysonance said:
Damn, if only we can switch our issues lol. Mine randomly wakes up and creating wakelocks, it stays up just fine, maybe it's your router? I remember having issues with WEP and b/g, switched to WPA2 and n and it disappeared. And shouldn't the phone automatically switch to mobile data once wifi signal is lost?
Click to expand...
Click to collapse
I really wish we could switch issues.. , when im home I usually turn data off, but the problem is that the wifi doesn't drop(a few times it does) , it active jus that the bars are not blue, they're grey, indicating limited connection, ive tried all possible settings on my router, reset it but no luck. Damn you Google! I had this on 4.2.1 too. Were you facing the same issue on 4.2.1?

sl4y3r88 said:
I really wish we could switch issues.. , when im home I usually turn data off, but the problem is that the wifi doesn't drop(a few times it does) , it active jus that the bars are not blue, they're grey, indicating limited connection, ive tried all possible settings on my router, reset it but no luck. Damn you Google! I had this on 4.2.1 too. Were you facing the same issue on 4.2.1?
Click to expand...
Click to collapse
Not that I know of, but it started happening in the last few weeks, so it could be a kernel problem or something, since I haben't switch kernel in around three weeks, so it could be that. I just flash another one, hoping it'll fix it.

reysonance said:
Not that I know of, but it started happening in the last few weeks, so it could be a kernel problem or something, since I haben't switch kernel in around three weeks, so it could be that. I just flash another one, hoping it'll fix it.
Click to expand...
Click to collapse
Well, all the best to us both in getting out issues fixed :good:

4.2.1 Update
I've got a Galaxy Nexus with the yakjuxw build. My phone got the 4.2.1 update just this morning! Fire away on the Check Now buttons guys.
EDIT: Previously it was 4.1.1.

Problems after flash

ok. i just took my phone to my local Boost dealer. The owner flashes phones.
Not sure what rom he used or anything. if u need to know let me know how to find out and ill tell u....
Since i have my phone flashed it was working fine. but as soon as i enable my WIFI when i got home i cannot recieve or make calls or text.
With wifi enabled, if i go to make a phone call, it stays on DIALING for awhile then just drops the call. No ringing no nothing.
I took off wifi and the phone worked fine.
Also i cannot download things from the store while on my 3g network. i can go to the store and click download. it just stays on Zero until i get home. and connect to my wifi.

TwistedMarine said:
ok. i just took my phone to my local Boost dealer. The owner flashes phones.
Not sure what rom he used or anything. if u need to know let me know how to find out and ill tell u....
Since i have my phone flashed it was working fine. but as soon as i enable my WIFI when i got home i cannot recieve or make calls or text.
With wifi enabled, if i go to make a phone call, it stays on DIALING for awhile then just drops the call. No ringing no nothing.
I took off wifi and the phone worked fine.
Also i cannot download things from the store while on my 3g network. i can go to the store and click download. it just stays on Zero until i get home. and connect to my wifi.
Click to expand...
Click to collapse
Since you have no idea what ROM AND what method the guy used why not go back to him?
There is an option in the play store to 'only download via wifi' though. About your other issues I don't know.
Folks here would need more information I'm sure.
And why not do some searching about Boost flashing here before asking the question(s), that is sure to provide some insight or at least an education.

ive done my research. didnt find anything. which is why i posted. im out of of state of my local dealer atm so i cannot go back to him. another reason why i made a thread here hoping to get some help.
i also stated if anyone needed any more information tell me how to get it and ill be more then glad to tell u.

How bout download another rom that is compatable with your
Phone.....Or try and download Cynogenmod 10 or 9
Sent from my GT-P6200 using XDA Premium HD app

You guys aren't helping at all. Even when I am a d**k I am still helping people.
OP, what is the model number of the phone? Look under the battery.
Also need you to go to Settings, scroll all the way down and find about phone. Click that and take a screen shot. Should be power+home. If that doesn't work, try power+Vol down.
Sent from my SPH-D710 using xda app-developers app

graydiggy said:
You guys aren't helping at all. Even when I am a d**k I am still helping people.
OP, what is the model number of the phone? Look under the battery.
Also need you to go to Settings, scroll all the way down and find about phone. Click that and take a screen shot. Should be power+home. If that doesn't work, try power+Vol down.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
the guy installed the version compatable with my phone. hes been doing it for years, flashed several of my phone sin the last 5 years and is the owner of 4 different stores.
model SPH-D710
andriod version 2.3.6
baseband version S:d710.10 S.EL29
Kernel version 2.6.35.7-sph-710.el29-cl852097
build number TSM.REVAMPEDv.1.2.9
Hardware Version D710.10

TwistedMarine said:
the guy installed the version compatable with my phone. hes been doing it for years, flashed several of my phone sin the last 5 years and is the owner of 4 different stores.
model SPH-D710
andriod version 2.3.6
baseband version S:d710.10 S.EL29
Kernel version 2.6.35.7-sph-710.el29-cl852097
build number TSM.REVAMPEDv.1.2.9
Hardware Version D710.10
Click to expand...
Click to collapse
OK, so you are on a Gingerbread build - Kernel version 2.6.35.7-sph-710.el29-cl852097, with an older Modem - baseband version S:d710.10 S.EL29.
And running a Gingerbread ROM from Febuary of last year (http://forum.xda-developers.com/showthread.php?t=1429635).
We are now two full releases away from Gingerbread. Ice Cream Sandwich (ICS) and now official JellyBean.
Have you updated your PRL and Profile?
System Settings>About Device and Software update ( I think it's there. Havent been on GB in a long time - look and you'll find them)
You might want to check out this post from Febby, has a guide on how to get JB on Boost.
On the sxtp forum garwynn has a full one-click that will get you to ICS at least FI22 here.

leaderbuilder said:
OK, so you are on a Gingerbread build - Kernel version 2.6.35.7-sph-710.el29-cl852097, with an older Modem - baseband version S:d710.10 S.EL29.
And running a Gingerbread ROM from Febuary of last year (http://forum.xda-developers.com/showthread.php?t=1429635).
We are now two full releases away from Gingerbread. Ice Cream Sandwich (ICS) and now official JellyBean.
Have you updated your PRL and Profile?
System Settings>About Device and Software update ( I think it's there. Havent been on GB in a long time - look and you'll find them)
You might want to check out this post from Febby, has a guide on how to get JB on Boost.
On the sxtp forum garwynn has a full one-click that will get you to ICS at least FI22 here.
Click to expand...
Click to collapse
i was told not to update anything. it might brick the phone or something.

TwistedMarine said:
i was told not to update anything. it might brick the phone or something.
Click to expand...
Click to collapse
um... What kind of response are you looking for? I left my hat and rabbit in my car...

TwistedMarine said:
i was told not to update anything. it might brick the phone or something.
Click to expand...
Click to collapse
Xda is all about reading and learning. If you dont want to read, learn, and decide what to do with your phone then go back to the store and get them to fix it.

TwistedMarine said:
i was told not to update anything. it might brick the phone or something.
Click to expand...
Click to collapse
Well it sounds like the person telling this to you really doesn't know what he's talking about then. It could just be he doesn't want to take responsibility for YOU jacking up the phone and wants you to have him do it. It could be he hasn't done any more research or reading here since early 2012. I don't know.
Yes there is a possibility to brick your phone. Especially if you don't know what you're doing. using things like ROM Manager, an 'unsafe recovery', etc..
BUT that can easily be avoided by following the stickies, how tos and reading the Original Postings by the devs.
The 'One-Clicks' are by far the easiest and safest way to go. But still read through the OP AND followup posts thoroughly.
If you're happy 'taking what your given' then by all means go back to the store and have the guy fix your issues with that ROM and setup.
Most here are definitely not happy with being told to take what we give you (ala the Carriers, and CrApple), that's why its a 'Developers Forum'. Those that are interested in learning and contributing, tweaking and modding, and just trying new things; can.
Good luck

Since you haven't replied back as to what happened I'm guessing you figured it out or took it back.
But here's another good resource. Garwynn just put up the release verions of the One-Click for Boost here

[Q] 4.4.2 update question

Hello! every time I try to download the 4.4.2 update on my phone there just pops up a message that says that the download has been interrupted. When I connect it to Kies it tells me that my 4.3 version is up to date.
Does anybody have a I747UCUFNE4 file that is flashable through Odin? I'm not rooted, just running stock bootloader and rom.
Thanks!
'PD: I found that people had the same problem with the S4 but I don't know if the same solutions apply

I'm in the exact same boat as you. I can't quite figure out why OTA nor Kies will work. I've also got 4.3 on my phone. I was actually about to post this up because I waited several days in hopes that something would fix itself, but got nothing. I've changed the date out to July 4th (Trying every day prior), trying to get it to recognize that there is an update, and still can't get it to update. I've done everything that I can aside from resetting my phone, which I don't want to do. I even fresh installed Kies on two computers and both won't see KitKat and both won't let me "initialize and check for firmware update," saying that the SGH-i747 cannot initialize.
Prior to KitKat, it would just say my system firmware was up-to-date, not this interrupted junk. That right there tells me it is seeing it, but it won't even attempt to grab it.
My phone is also complete stock and not rooted.

I wanted to bump this. Anyone have any ideas what's going on with our phones?

Have you tried downloading the ota and manually flashing? Its in this thread: http://forum.xda-developers.com/showthread.php?t=2788012

maybe
DocHoliday77 said:
Have you tried downloading the ota and manually flashing? Its in this thread: http://forum.xda-developers.com/showthread.php?t=2788012
Click to expand...
Click to collapse
Is it that simple? I just flash it in through odin? Sorry but this is my main phone and I read people have had a lot of problems with the 4.3 version when they use Odin.

Tony90mr said:
Is it that simple? I just flash it in through odin? Sorry but this is my main phone and I read people have had a lot of problems with the 4.3 version when they use Odin.
Click to expand...
Click to collapse
I'm with Tony here. This is my main phone so I'm not looking to break anything, let alone completely wipe my phone with a manual install like that. Not at this time, anyway. I've thought about it, but am shying away from that for now.

data
NAiLs00 said:
I'm with Tony here. This is my main phone so I'm not looking to break anything, let alone completely wipe my phone with a manual install like that. Not at this time, anyway. I've thought about it, but am shying away from that for now.
Click to expand...
Click to collapse
I dont mind losing data by manual installing, but ai need to know it is safex

Tony90mr said:
I dont mind losing data by manual installing, but ai need to know it is safex
Click to expand...
Click to collapse
If I get some free time today, I'm going to contact AT&T to see if something is whacked on my account or if I need a new SIM. I swear that my original Galaxy had this same problem and they fixed something. I'll let you know what they have to say.
Also, so long as you follow instructions to the T, it is safe. I am not one to jump on something immediately, so I like to read about people's problems for a couple days. This one seems to be going along well. I put Cyanogenmod 7 on my original Galaxy S without a hitch, and the process has since been simplified big time!

Well, I called and spoke with someone and AT&T has the ability to push updates manually if your phone isn't taking it. While she was waiting for the program to open, she was reading over the change log to see what all changed. She couldn't get her program to open, so she went to seek help. Unfortunately she came back and informed me that Kitkat isn't available yet, per a phone engineer. I let her know about many people receiving it already and pointed her to the S3 details on their website that says it's upgradeable to 4.4. I also showed her this:
http://www.samsung.com/us/support/S...?faq_id=FAQ00047464&fm_seq=51509&preview=true
She is going to speak with some other folks and call me back in an hour. Fingers crossed!

Tony90mr said:
I dont mind losing data by manual installing, but ai need to know it is safex
Click to expand...
Click to collapse
Youre best bet if you are unsure about any of it would be to use enewman17's thread in General for updating. Most have had success with it and you'll probably find it has the most detailed steps for how to do it.

NAiLs00 said:
Well, I called and spoke with someone and AT&T has the ability to push updates manually if your phone isn't taking it. While she was waiting for the program to open, she was reading over the change log to see what all changed. She couldn't get her program to open, so she went to seek help. Unfortunately she came back and informed me that Kitkat isn't available yet, per a phone engineer. I let her know about many people receiving it already and pointed her to the S3 details on their website that says it's upgradeable to 4.4. I also showed her this:
http://www.samsung.com/us/support/S...?faq_id=FAQ00047464&fm_seq=51509&preview=true
She is going to speak with some other folks and call me back in an hour. Fingers crossed!
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Alright... The rep called me back to let me know what's up! Apparently AT&T is having problems pushing the update at this time and has no ETA when they'll have their end resolved. She suggested I go to Best Buy and have them update my phone through Samsung Experience. The store closest to me has Samsung Experience, so I'll stop there after work and update you. If you happen to try it out yourself before I reply, let me know how it goes!
Now whether AT&T is blowing smoke in my face on both the update problems and Best Buy thing... I have no clue.

NAiLs00 said:
Alright... The rep called me back to let me know what's up! Apparently AT&T is having problems pushing the update at this time and has no ETA when they'll have their end resolved. She suggested I go to Best Buy and have them update my phone through Samsung Experience. The store closest to me has Samsung Experience, so I'll stop there after work and update you. If you happen to try it out yourself before I reply, let me know how it goes!
Now whether AT&T is blowing smoke in my face on both the update problems and Best Buy thing... I have no clue.
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Click to collapse
Well, Best Buy does indeed have the Samsung Experience dude present at two locations by me. One location said they didn't know what I was talking about and to wait for AT&T to have the update available. The other location the dude immediately knew what I was talking about and proceeded to update my phone.
They use a software called Smart to do this and it said there was an update for my phone. It took about 5-8 minutes and I was done. Unfortunately the Smart software wasn't so smart, because it just reflashed 4.3 onto my phone. I also attempted to do a manual check and it said "Software Update Interrupted." He proceeded to check again to see if the update was available and this time Smart was saying my phone was up-to-date. Hmph! The Samsung rep said he'd give me a call tomorrow and let me know why their Smart software didn't have 4.4.2 available, even though it should. He wasn't sure if it would just take another week before they got it, but he would get some clarification.
So much for that one.

I have been having the same problem. Everyone else seems to have gotten the update on their SIII's, but me. I feel left out of the KitKat club. Hah! Even my boyfriend has gotten it and we're on the same plan. I tried going through Kies, but it keeps saying that it doesn't support my phone. I even tried manually putting in the model number and S/N through Kies, but that just wants me to update it back to 4.1, which doesn't even make sense. I also tried changing the date on my phone to a future one, but that just made the wait time longer. It keeps saying my phone is up to date and it even says so on Kies. I don't understand...

I hate kies. ....lol!
There are two threads in General which will help you to update manually.

DocHoliday77 said:
I hate kies. ....lol!
There are two threads in General which will help you to update manually.
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Click to collapse
It was the only suggestion I was given on the AT&T community forums, I thought to at least try it. More of a headache than anything else. Hah!
The only problem is that I don't want to root my phone, like I have done with some of my old phones in the past, since this one is still under contract.

Try this thread then.
http://forum.xda-developers.com/showthread.php?t=2788012

Well, I stopped at Best Buy again today to see if they had 4.4.2 available and sure enough, they do. He told me the update came in yesterday. I had him update my phone and I'm happy to say I have KitKat on my SGH-I747.
Everything seems MUCH smoother. Bluetooth actually works and connects on its own (instantly, too), WiFi actually seems to be working instead of saying my connection is unstable, and the phone is overall swifter at tasks like it was prior to 4.3. There is also no annoying lock screen delay like 4.3 introduced for me. So overall, I'm VERY happy with 4.4.2. :good:
:victory:
... now to see if my battery life improves!

NAiLs00 said:
Well, I stopped at Best Buy again today to see if they had 4.4.2 available and sure enough, they do. He told me the update came in yesterday. I had him update my phone and I'm happy to say I have KitKat on my SGH-I747.
Everything seems MUCH smoother. Bluetooth actually works and connects on its own (instantly, too), WiFi actually seems to be working instead of saying my connection is unstable, and the phone is overall swifter at tasks like it was prior to 4.3. There is also no annoying lock screen delay like 4.3 introduced for me. So overall, I'm VERY happy with 4.4.2. :good:
:victory:
... now to see if my battery life improves!
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Click to collapse
Hi,
I am now living outside US and I have an UNLOCKED S3 i747 and I wanted to update my 4.3 to Kitkat 4.4. Unfortunately, AT&T dont push 4.4 update if you dont have an active AT&T account. Is there a quick and safe way to update without going through AT&T servers?

icewebber said:
Hi,
I am now living outside US and I have an UNLOCKED S3 i747 and I wanted to update my 4.3 to Kitkat 4.4. Unfortunately, AT&T dont push 4.4 update if you dont have an active AT&T account. Is there a quick and safe way to update without going through AT&T servers?
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Click to collapse
Already answered this in a different thread. Check the General section.

HELP!!! Updated to 4.4.4 and now WIFI doesn't work!!!

I apologize if this subject has already been covered somewhere. I searched and couldn't find anything to help. I updated my S4 this morning to version 4.4.4 through Samsung Kies. It went through the process no problems, no errors. After the phone rebooted, everything came back and seems to be working, however I noticed that my wifi was off. When I slide the wifi switch to on, it automatically slides back to off. No matter what I do, I cannot get it to turn on. Can anyone point me in the right direction or tell me what I need to do to fix this? Thanks.

Download 4.4.4 firmware and flash with Odin. There is a link to it in general

I will give that a shot. Thank you for your help.

Ok. I'm trying to download the 4.4.4 update and Sammobile is slower than molasses in January. Is there another link somewhere that will work better? I tried the mega link that was in the thread about 4.4.4 in General, but it doesn't work. I think its awesome that they release and update and it jacks your phone all up. Then you contact them, and they got not clue on how to fix it. Don't they bother to test these things before they release them? When did Sammobile become Microsoft?!?!?!?! I'm not the brightest bulb in the box, but I have flashed before and rooted previous phones so I'm confident I can eventually get it going, but nothing like being without your phone for hours on end..........

Mega is working for me

Crazy. I click the link and all i get is a blank page. Tried 2 different computers. Same on both. Sammobile download has 4 hours left before complete.

raceman1972 said:
Crazy. I click the link and all i get is a blank page. Tried 2 different computers. Same on both. Sammobile download has 4 hours left before complete.
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Click to collapse
Did you try a different browser? I used the mobile app, so that's also an option, then you can just transfer it to your PC and flash it

Wifi and modem help
raceman1972 said:
I apologize if this subject has already been covered somewhere. I searched and couldn't find anything to help. I updated my S4 this morning to version 4.4.4 through Samsung Kies. It went through the process no problems, no errors. After the phone rebooted, everything came back and seems to be working, however I noticed that my wifi was off. When I slide the wifi switch to on, it automatically slides back to off. No matter what I do, I cannot get it to turn on. Can anyone point me in the right direction or tell me what I need to do to fix this? Thanks.
Click to expand...
Click to collapse
Got this from one of the developers in android development. Worked for me, courtesy of SHINY SIDE.
http://forum.xda-developers.com/showpost.php?p=55373341&postcount=22

T/ROC said:
Got this from one of the developers in android development. Worked for me, courtesy of SHINY SIDE.
http://forum.xda-developers.com/showpost.php?p=55373341&postcount=22
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Click to collapse
Yeah, I got some assistance from Shiny Side as well. Flash, pull battery, directly back to download, flash again. Worked like a charm. Thanks for the help all.