This is a couple of pic from my HOX that is faulty....i know theres afew people here that having the same screen problem as me and maybe not....the screen is glitching and sometimes blank but touchscreen still responsive....cause my warranty is void and i cant have a replacement, i want to make a repair at any phone shop that can repair it or if im brave enough, i do it myself...the cost in HTC center is expensive...what i want to know is, is the problem here is from the LCD display only and not on any other hardware...cause there is a LCD display with Digitizer that sell is cheaper than HTC center...and original..if i replace it, can the problem be solve...is it can be done...tq
At a guess I would say it's an issue with the memory holding the framebuffer, but it could be a problem with the bus connecting it to the screen.
Hard to say if a screen replacement would fix it.
If a stock ROM doesn't fix it, it's a hardware fault. That's usually covered under consumer protection laws. HTC are not obliged to uphold (or even provide) a warranty, but the retailer is obliged to honour your statutory rights.
Where did you purchase it?
BenPope said:
At a guess I would say it's an issue with the memory holding the framebuffer, but it could be a problem with the bus connecting it to the screen.
Hard to say if a screen replacement would fix it.
If a stock ROM doesn't fix it, it's a hardware fault. That's usually covered under consumer protection laws. HTC are not obliged to uphold (or even provide) a warranty, but the retailer is obliged to honour your statutory rights.
Where did you purchase it?
Click to expand...
Click to collapse
Sounds serious....i have flash everything to stock using the right RUU and relocked the bootloader...when sending it to repair, they claim that i have rooted the device and warranty is void...when i said the cost of repair, they said its about RM500( around 150 USD )..and this is a lot...
I purchased my HOX in my country MALAYSIA, in 2nd hand market...the problem occur about a month of using....i received in perfect condition and LOCKED bootloader...
i hope this help, cause i really wanna get my HOX fix....
even i have the same problem.......it began shortly after the JB update...........i bought my phone from mobile store......but the warranty is given by HTC and i am afraid i also have voided my warranty by opening it and unlocking the bootloader...what to do ??
What i want to know is what causing this problem..if its like what BenPope said....is there a way to fix it....manually and cheaply.....
I have restored my stock backup and relocked the bootloader after that I did a hard reset.....after that no screen problem till now.....try it
Sent from my HTC One X using Tapatalk 2
martin132014 said:
What i want to know is what causing this problem..if its like what BenPope said....is there a way to fix it....manually and cheaply.....
Click to expand...
Click to collapse
I don't know what your hox problem but I know it is hardware faulty cuz I read a thread in XDA bout the same problem like yours but the solution is send to HTC and get replacement with new unit. So that won't help you I believe as you void your warranty.
You could try searching in lowyat forum and look for shop that provide repairs for HOX. If you live in KL, there is one shop around pandan indah that could replace your lcd+digitizer for below rm200 i think.
Sent from my HTC One X using xda premium
My screen....before ...now fine after hard reset
Sent from my HTC One X using Tapatalk 2
godslay3r said:
I have restored my stock backup and relocked the bootloader after that I did a hard reset.....after that no screen problem till now.....try it
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
DevilRedJack said:
I don't know what your hox problem but I know it is hardware faulty cuz I read a thread in XDA bout the same problem like yours but the solution is send to HTC and get replacement with new unit. So that won't help you I believe as you void your warranty.
You could try searching in lowyat forum and look for shop that provide repairs for HOX. If you live in KL, there is one shop around pandan indah that could replace your lcd+digitizer for below rm200 i think.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
godslay3r said:
My screen....before ...now fine after hard reset
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Well...I have did a hard reset a couple of times now...even the phone center do it for me...but it still occurs..what I want to know is, can replacing LCD with digitizer solve my issue....I just afraid it is a motherboard faulty...:'(
martin132014 said:
Well...I have did a hard reset a couple of times now...even the phone center do it for me...but it still occurs..what I want to know is, can replacing LCD with digitizer solve my issue....I just afraid it is a motherboard faulty...:'(
Click to expand...
Click to collapse
i have confirmed it fro htc service center its not fault of LCD its mainboard (motherboard) issue.
dude i just got the issue again this morning ...............I have sent the phone to the service centre and i Just hope that they will replace the mainboard or watever is causing it and dont blame it on the unlocked bootloader or me opening the phone..............keeping my fingers crossed ............
scorpio50 said:
i have confirmed it fro htc service center its not fault of LCD its mainboard (motherboard) issue.
Click to expand...
Click to collapse
Damn, that's bad...I was hoping its not...bad luck for me then...so I think repairing the motherboard only can be done in HTC center only...not other phone shops...how much can you think it will cost...
I have found out something....whenever the screen go wanky, when I flex the phone, the phone sometimes respond differently...sometimes ok sometimes make it worst...is this screen or motherboard problem I wonder....
martin132014 said:
I have found out something....whenever the screen go wanky, when I flex the phone, the phone sometimes respond differently...sometimes ok sometimes make it worst...is this screen or motherboard problem I wonder....
Click to expand...
Click to collapse
I have the same problem. Did you find a solution or did you learned where prb exists? Mainboard or lcd?
This happend to me to and I send my phone to repear centre and they change the LCD Display and the problem still exist. Today I sended back to repear centre and will see what will the do with the phon. But from google I lern it is hardware problem on Mainboard! I hope the will change the mainboard or whole phone with new one.
Thant said:
This happend to me to and I send my phone to repear centre and they change the LCD Display and the problem still exist. Today I sended back to repear centre and will see what will the do with the phon. But from google I lern it is hardware problem on Mainboard! I hope the will change the mainboard or whole phone with new one.
Click to expand...
Click to collapse
Same problem here..brief history of my One X
1. Phone is rooted, installed AOSP 4.2.2
2. I broke the screen last February and had it replaced (the center said its genuine HTC screen which they ordered from their contact from HTC, I've no way to check though but the quality is as good as the old one so no complaints there)
3. About a month ago, screen wont diplay when I unlock/wake..its just black but it can receive messages, play music etc..I can even answer calls (blind swipe of the screen to answer)
4. I gave up, and bought a new phone as I dont want to spend another S$200 bucks or so to repair it (initial screen replacement cost me S$240).But, out of curiosity, I booted it up last month (charged it to retrieve some pictures) and the display showed. The next morning, again it wont turn off.. As I have it encased in an otterbox commuter, I decided, WTH just do drop tests see if the otterbox was really able to protect.
After a few drops, I decided to wake the screen..And yes again it worked LOL
Now this on and off thing happens a lot..sometimes I'm able to wake it sometimes not (after a long period of the display being off)..
Just now, it wont turn on again, and again I dropped it face down (for the lulz) and the screen turned on again
here it is now, charging
One thing i noticed though, the screen would corrupt and lock up (sometimes) when I rotate screen to landscape
PS. damn this HTC One ultrapixel camera sucks
Related
Ok so i have 2 HTC Desire's
Desire 1 has a smashed (SLCD) screen but worked fine
Desire 2 is temperamental some times it will come on and work for a bit but then it will reboot then hang at the HTC Logo ( this has a AMOLED screen)
is there any way to get ether one working i have reflashed Desire 2 to 2.3 thinking it was a bad rom or something but still the same i even taken the AMOLED screen out of Desire 2 and tried it in Desire 1 i get sound but no screen, the touch screen works as i can unlock it
any help would be nice
Thanks
I would send them back to HTC specially the 2nd one but I guess you don't have warranty for both phones.
no warranty =( there both just over a year old
just wish one would work
I guess when you sent them to HTC and the phone's are out of warranty, they will repair them if you pay for it. So I recommend you to send them to HTC and let create a free quotation and then you decide, if you let them repair or not.
Both phone have been opened up so there ain't no warranty stickers, will that matter?
RyanSmelliott said:
Both phone have been opened up so there ain't no warranty stickers, will that matter?
Click to expand...
Click to collapse
It's out of warranty so it really wont matter at this point. They'll fix it but you'll have to pay for probably the parts and service.
Yeah i just spoke to a rep on there chat and he say's
We are booking your handset in for repair service. Please note that if our engineers determine that the fault you are experiencing is caused by physical damage, wear and tear or illegal software, it will not be covered by warranty. The repair will be chargeable and we will send you a quote. Should you not wish to pay that quote, there will be an approximate £25 diagnosis, shipping & handling fee to have the device returned to you and not repaired.
i know it will be silly money if i get a quote so i would have to pay £25 just to get my phone back =( ill have a go at fixing one there must be away LOL
I'm not sure how parts cost but it looks like you have a better chance of fixing the one with the busted SLCD than the 2nd one that seems to require a motherboard change.
yeah i know =( random one i know but aint there no way of getting the AMOLED screen to work on Desire 1
RyanSmelliott said:
yeah i know =( random one i know but aint there no way of getting the AMOLED screen to work on Desire 1
Click to expand...
Click to collapse
I believe it's not possible. It goes beyond simply changing the display and the digitizer. A complete change of mother board could be required. I'm NO expert on the matter just so you know.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
RyanSmelliott said:
yeah i know =( random one i know but aint there no way of getting the AMOLED screen to work on Desire 1
Click to expand...
Click to collapse
From what I've seen, you cannot use an amoled screen on an slcd handset. And vice versa.
Swyped from my CM7.1 Desire using XDA Premium App
My 4 Month old HOX has developed a horizontal bar shaped area in the middle of the screen which is dead to touch!
Used the pointer trace in development tools to confirm this.
have re-locked and stocked the ROM for return, does anybody think i'll have any problems with warranty??
As it has to go directly back to HTC for repair...
As its a hardware fault I'm hoping not....
Cheers
Well, it all.depends on where you purchased it.
After 4 months, a repair is the most likely course of action.
Markieboy said:
My 4 Month old HOX has developed a horizontal bar shaped area in the middle of the screen which is dead to touch!
Used the pointer trace in development tools to confirm this.
have re-locked and stocked the ROM for return, does anybody think i'll have any problems with warranty??
As it has to go directly back to HTC for repair...
As its a hardware fault I'm hoping not....
Cheers
Click to expand...
Click to collapse
Regardless of the possibility of your phone being rejected on the basis that the bootloader was unlocked, you should still give it a shot. Give it to HTC.
Did you drop it? If I'm right, its the digitizer that's messed up.
death__machine said:
Regardless of the possibility of your phone being rejected on the basis that the bootloader was unlocked, you should still give it a shot. Give it to HTC.
Did you drop it? If I'm right, its the digitizer that's messed up.
Click to expand...
Click to collapse
No i have a TUFF LUV case if i did ! but Ihaven't dropped it.. it just went like it....
Markieboy said:
No i have a TUFF LUV case if i did ! but Ihaven't dropped it.. it just went like it....
Click to expand...
Click to collapse
Give it to the Service Center. It could be a loose cable to the digitizer or something. Anyways there's a good chance they'll fix it, Good Luck.
Had the same issue with nexus s. Middle line dead. Was really sorry cause was a new phone. One day my gf made the bad and static electricity stuck on her fingers and after she moved the phone. Once she touched. It it made a sparkle. I swear the phone got rid of the dead line. Either I was lucky or maybe it just need it a push.
Sent from my HTC One X using Tapatalk 2
I had the same problem with my first HOX. I send it back and they replaced
My device had gotten the BSOD of death the week before 22nd May, so I sent it off for a repair to which it came back 'fine' on the 4th june. Having used it for a day or 2 I assumed the problem was fixed.. Mainly due to actually being able to see the screen/bootloader/booting screen! On the third day of having it I started to get graphical glitches on the screen, as show in the link below these were the kind of glitches I had on my device before it went blank. I did drain it to and then fully charge to see if that fixed it, it did I thought until saturday morning when it went back to the same BSOD problem as shown in the youtube link below.
http://forum.xda-developers.com/showthread.php?t=2083676&highlight=screen+glitch
http://www.youtube.com/watch?v=VFvABvJXDc8
This video shows the problem except the screen doesn't turn on at all, but it does show the artificats/glitches that I did get before the blackout..
TL;dr - Sent phone off for repair 22nd may, returned 4th june, thought was fixed, screen problems again 6th-8th before BSOD again...
My phone is contracted through 3 would it be best to see if they can repair it as obviously the HTC repair wasn't done correctly... or should I try get a replacement from HTC as I don't want to keep sending it off every other week to get fixed! Any advice would be appreciated
If it's under warranty, it's always advisable to send it to HTC for repairs ! If you can get a replacement, it would be awesome!
vin4yak said:
If it's under warranty, it's always advisable to send it to HTC for repairs ! If you can get a replacement, it would be awesome!
Click to expand...
Click to collapse
Yeah it is under warranty, I did get it repaired and returned earlier in the week.. but the problem has returned, which i think that either the display wasn't repaired or it is a motherboard problem..
Zinta said:
Yeah it is under warranty, I did get it repaired and returned earlier in the week.. but the problem has returned, which i think that either the display wasn't repaired or it is a motherboard problem..
Click to expand...
Click to collapse
More than likely now they've sent it back and the problem persists they'll choose one of two options, replace the motherboard or simply give you a new device.
Either way it will be the same as a completely new device so I'd send it back to HTC first.
Wilks3y said:
More than likely now they've sent it back and the problem persists they'll choose one of two options, replace the motherboard or simply give you a new device.
Either way it will be the same as a completely new device so I'd send it back to HTC first.
Click to expand...
Click to collapse
Having looked at my fastboot screen from the repair it is back to locked instead of relocked, which makes me think they did replace the motherboard as I got a new IMEI but the screen stayed the same.. I've sent a ticket to them and posted on their Facebook just waiting for a reply...
Edit: Phone is now getting picked up tomorrow between 12 and 5 and fault correctly described this time so hopefully will be good as new soon
I know double posts aren't in line with the rules but I thought that has its been over 2 weeks since I posted it.....
So yeah it is still at the repair centre, apparently waiting for a part for a replacement... I think end of july i might get it back Anyone else experienced anything like this?
guys i am having serious problem with my HOX screen, yesterday i was having minor screen flickering issues but today the situation become more worse now i am having screen corruption issues too with flickering and sometime colors get faded or gets too warm or distorted pixels, i have attached various pictures & a video of my screen situation, please advice me this is a screen issue or motherboard issue ?
video link is http://youtu.be/oXcDingYRpQ
I say its the beginning of the board problem i had...my phone is now replaced from warrenty..
Sent from my HTC One X using xda app-developers app
Alex-V said:
I say its the beginning of the board problem i had...my phone is now replaced from warrenty..
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
but my phone don't have warranty as i have purchased it from ebay india from a guy who bought it from Vodafone UK. it seems i am in serious trouble right now.
urshobhit said:
but my phone don't have warranty as i have purchased it from ebay india from a guy who bought it from Vodafone UK. it seems i am in serious trouble right now.
Click to expand...
Click to collapse
Than try to get a phone from eBay with screen broken..and take the board...i had the same first they changed the display..after the phone..as the board is not so cheap
Sent from my HTC One X using xda app-developers app
I had the same problem on one with warranty. The service centre guys changed the board.
kkapoorr said:
I had the same problem on one with warranty. The service centre guys changed the board.
Click to expand...
Click to collapse
I am having HTC One X from 14 months, but from last one month I am too having the Blank Screen and Screen flickering problem. The problem has worsened in last one week. I have done hard reset and got the software reinstall from the service center but nothing helped. The HTC Service center guy is asking me to replace the Motherboard and quoting a price around 17000 Rupees (~ $280).
@kkapoorr, @others:
Can anyone confirm if replacing Motherboard has indeed solved this problem for them? As my phone is out of warrenty now, I don't want to spend money and see the problem recur..
Also, does the cost of 17K Rs seems reasonable for HTC One X motherboard? Any idea?
Please help guys.. I am getting sleepless nights due to my HTC phone now..
rrgupta said:
I am having HTC One X from 14 months, but from last one month I am too having the Blank Screen and Screen flickering problem. The problem has worsened in last one week. I have done hard reset and got the software reinstall from the service center but nothing helped. The HTC Service center guy is asking me to replace the Motherboard and quoting a price around 17000 Rupees (~ $280).
@kkapoorr, @others:
Can anyone confirm if replacing Motherboard has indeed solved this problem for them? As my phone is out of warrenty now, I don't want to spend money and see the problem recur..
Also, does the cost of 17K Rs seems reasonable for HTC One X motherboard? Any idea?
Please help guys.. I am getting sleepless nights due to my HTC phone now..
Click to expand...
Click to collapse
@rrgupta where are you from which service center quoted you 17k ? and i have pm'ed you the possible solution.
I feel it is too much to replace the motherboard at 17K. Better to sell your home for whatever you get and use that 17K to buy something new.
urshobhit said:
@rrgupta where are you from which service center quoted you 17k ? and i have pm'ed you the possible solution.
Click to expand...
Click to collapse
I am from Pune, India and it's Pune HTC Service center that quoted me this price.
Hello my friend i think this will solve the problem.i dont promise anything.but i tried this after the asked me to buy a new motherboard for 250 euros -_-
i thought what maybe be the problem.
go in the last page of this thread.
http://forum.xda-developers.com/showthread.php?t=1859339&page=18
rrgupta said:
I am from Pune, India and it's Pune HTC Service center that quoted me this price.
Click to expand...
Click to collapse
i can fix that problem.....i m also from pune....
sumeet922 said:
i can fix that problem.....i m also from pune....
Click to expand...
Click to collapse
How i can fix this problem! I'm from Brazil and HTC support here was discontinued! Can you talk more about this? Thx
mobo exchange 170 euros
Have exactly the same problem.
Bought two HOX's via ebay from abroad. It's been just after warranty expired when one phone displayed the same symptoms as everybody here describes: firstly power button not responding, black screen, flickering screen etc.
Exchange of mobo (as diagnosed) in my case was 170 euros.
Soon after I fixed my first HOX, the second started going through the same problems. Now it is still operational but less and less every day.
Will think very seriously before sending it for a repair. I loved the phone until now. Will think even harder before buying another HTC device.
Good luck.
same issue
urshobhit said:
@rrgupta where are you from which service center quoted you 17k ? and i have pm'ed you the possible solution.
Click to expand...
Click to collapse
hey... i have the same issue exactly..the service center at kurla quoted 17k..can u please tell me the solution..i guess u have shared the solution with someone!
Hey ...any solution for this...having the same issue with my hTC one V !
Hi everyone! My phone's capacitive buttons stopped working all of a sudden. I've tried everything including the factory reset, so obviously from what I've read it must be hardware problem. Would this problem have to do with the digitizer? Is there ANY way that this can be repaired? I would send it for repairs but it is rooted and I guess the warranty is voided. :crying:
cesarisaias95 said:
Hi everyone! My phone's capacitive buttons stopped working all of a sudden. I've tried everything including the factory reset, so obviously from what I've read it must be hardware problem. Would this problem have to do with the digitizer? Is there ANY way that this can be repaired? I would send it for repairs but it is rooted and I guess the warranty is voided. :crying:
Click to expand...
Click to collapse
If you have unlocked the bootloader the warranty is not void,
Email from HTC:
Thank you for your email regarding your HTC One X.
My name is Ozgur and I'm the technical customer service support for the HTC Mail Team.
If the error of the device is not the direct result of unlocking the bootloader or placing a custom ROM, then the device just repaired under warranty. This has always been HTC policy.
HTC normally rejects an unlocked device for warranty if the error of the device is the direct result of unlocking the bootloader or placing a custom ROM. If the warranty has been rejected before, and the fault is an unlock or custom rom, we do not expect that the decision will be different now. We can say that with certainty, however, only if we have inspected the device in our repair center.
So.. you can either flash a ROM to try and see if the hardware is faulty, or just send it in for repair.
Stefan0vic said:
If you have unlocked the bootloader the warranty is not void,
Email from HTC:
Thank you for your email regarding your HTC One X.
My name is Ozgur and I'm the technical customer service support for the HTC Mail Team.
If the error of the device is not the direct result of unlocking the bootloader or placing a custom ROM, then the device just repaired under warranty. This has always been HTC policy.
HTC normally rejects an unlocked device for warranty if the error of the device is the direct result of unlocking the bootloader or placing a custom ROM. If the warranty has been rejected before, and the fault is an unlock or custom rom, we do not expect that the decision will be different now. We can say that with certainty, however, only if we have inspected the device in our repair center.
So.. you can either flash a ROM to try and see if the hardware is faulty, or just send it in for repair.
Click to expand...
Click to collapse
Did I mention the phone is used, I bought it on Ebay. I don't think it would have a warranty.
cesarisaias95 said:
Did I mention the phone is used, I bought it on Ebay. I don't think it would have a warranty.
Click to expand...
Click to collapse
Then, I don't think so no. Unless you got the receipt from the buy you bought it from
Stefan0vic said:
Then, I don't think so no. Unless you got the receipt from the buy you bought it from
Click to expand...
Click to collapse
Well what I wanted to know that if the screen and digitizer where replaced would that solve the problem?
Bump - No answers? :/
cesarisaias95 said:
Bump - No answers? :/
Click to expand...
Click to collapse
Yes, a digitizer replacement will solve the problem. I assume you've fixed it or moved on by now. For whomever else, the digitizer piece can be purchased on ebay for 40-45 dollars. There are youtube videos explaining how to disassemble the phone for the digitizer replacement. Good luck to all.
_atlien_ said:
Yes, a digitizer replacement will solve the problem. I assume you've fixed it or moved on by now. For whomever else, the digitizer piece can be purchased on ebay for 40-45 dollars. There are youtube videos explaining how to disassemble the phone for the digitizer replacement. Good luck to all.
Click to expand...
Click to collapse
I haven't fixed it yet since I never got an answer, I've just been using an app called Button Savior which are on screen buttons but I'm not satisfied with them, but now that I know its the digitizer I will try and do it, although I'm scared I might mess up. Is there anyone that can do it for me?
cesarisaias95 said:
I haven't fixed it yet since I never got an answer, I've just been using an app called Button Savior which are on screen buttons but I'm not satisfied with them, but now that I know its the digitizer I will try and do it, although I'm scared I might mess up. Is there anyone that can do it for me?
Click to expand...
Click to collapse
Go to Craigslist for your city. There are people who will do this for $80 or so for this phone. And of course you can always use Google to find shops you can ship to. If you're good with your hands, the Youtube videos give a decent enough tutorial for a careful novice to complete the repair.