Hi Folks,
My 1 Month old Samsung Galaxy Note 2 is behaving strangely ,the Screen fails to respond to Hand swipes or touch ,the only possible way is to use stylus which comes along the phone .
i had this issue few 2 weeks back (approx screen was forzen for 3-4 hrs ) and after a while i was able to use it normally ,not sure why ?
but today ,the same issue and its not responding at all ,what might be the reason ? have any of you folks experienced such issues ??
please help !!!
GSN2DARS said:
Hi Folks,
My 1 Month old Samsung Galaxy Note 2 is behaving strangely ,the Screen fails to respond to Hand swipes or touch ,the only possible way is to use stylus which comes along the phone .
i had this issue few 2 weeks back (approx screen was forzen for 3-4 hrs ) and after a while i was able to use it normally ,not sure why ?
but today ,the same issue and its not responding at all ,what might be the reason ? have any of you folks experienced such issues ??
please help !!!
Click to expand...
Click to collapse
Reboot the phone if that happens , if the problem persists do a data/factory reset or reflash the rom with Odin. Never heard of this issue before.
gee2012 said:
Reboot the phone if that happens , if the problem persists do a data/factory reset or reflash the rom with Odin. Never heard of this issue before.
Click to expand...
Click to collapse
hi i have tried doing the following :
1-reboot
2-hard reset.
3-battery removed and re-inserted ,reboot
what could be the reason ?? could this be a water loggin issue (but my phone was never exposed to any rain/water flow /spillage ) ???
If the stylus is still working ok, I'd say the issue is likely a faulty capacitive touchscreen, and as such, a hardware issue.
The S-Pen uses a Wacom digitiser separate to the touchscreen.
Regards,
Dave
Sent from my GT-N7100 using Tapatalk 2
foxmeister said:
If the stylus is still working ok, I'd say the issue is likely a faulty capacitive touchscreen, and as such, a hardware issue.
The S-Pen uses a Wacom digitiser separate to the touchscreen.
Regards,
Dave
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Thanks Dave ,I guess ur right ,will take the phone to nearest service center will ask for a replacement .
Related
Hi,
The touch screen in my wildfire s is not responding properly. Sometimes while using the phone, some touch feature gets clicked automatically, for e.g. when I am using the camera, the home button gets clicked automatically and it comes to the home page or some time the search window pops up automatically from no where. Rooting the device or putting a custom rom din't help.
Please help me to know whether I need to change some hardware from the service center or does this prob has some soft fixes?? Any body else having the similar kinda prob??
//Bubun
I've had similar things happen on my Wildfire S, but only under 2 conditions:
1. When my fingers/ the screen are wet. It tends to think i've pressed every button on the screen.
2. When the phone is overheated.
So if it's either of those problems, the first one is common sense to fix (dry yo' hands). The second probably means you're using too much RAM. Use a task manager to see if you have any RAM hogs.. It's probably neither of those, but it's the best I can do.
I've had a couple wfs that had problems similar to the ones that you are having. I just took the phone back because it was under warranty. Touch screen problems is a hardware issue that can't be fixed by flashing a ROM but sometimes it can but it depends. In your situation I would take the phone back if its under warranty. Is your phone new? When did you start experiencing this problem? Hope this helps.
Sent from my Nexus 7 using Tapatalk 2
I don't think that is the case with me as sometimes it happens just after the restart of the phone also. Some time it stops responding completely. But when I lock the screen and unlock it again through the power button, it starts responding properly. Can be a hardware issue. Is changing the digitizer gonna help? (I dnt have much knowledge about the hardware though.. )
iambubun said:
I don't think that is the case with me as sometimes it happens just after the restart of the phone also. Some time it stops responding completely. But when I lock the screen and unlock it again through the power button, it starts responding properly. Can be a hardware issue. Is changing the digitizer gonna help? (I dnt have much knowledge about the hardware though.. )
Click to expand...
Click to collapse
Please search the forum, you will see there is 90% chance that there is a solution to your problem, I had a similar issue and the link I posted below sorted it, and I was just about to order a digitiser from Ebay :
Thanks to mstktrft :http://forum.xda-developers.com/showthread.php?p=21203638
Thanks for the link. Hope this will resolve my issue as well.!!
//Bubun
TRY NOOP+SMARTASSV2 768.
Sent from my HTC Wildfire S A510e using Xparent SkyBlue Tapatalk 2
Today when leave my phone for 5 min then the screen off and I can not open it again until after pressing long on the power button, the tab Restart and worked and when left without using it for for 5 minutes, the screen off again.
and I opend it by restarting
Did a factory reset, but the problem still found.
nemo_waly said:
Today when leave my phone for 5 min then the screen off and I can not open it again until after pressing long on the power button, the tab Restart and worked and when left without using it for for 5 minutes, the screen off again.
and I opend it by restarting
Did a factory reset, but the problem still found.
Click to expand...
Click to collapse
Plz help me
nemo_waly said:
Plz help me
Click to expand...
Click to collapse
I had this problem to once, after restart it works again and others also had this problem. Someone fixed it by disassembling the device and was about LCD ribbon that cause this behaviour. Bad quality control as it seems to be and shame on Samsung.
Send it back and replace it if possible, or for repairs and if want to fix it you self:
http://forum.xda-developers.com/showthread.php?t=2643122
I had this problem but after rooting my device, so I did re-flashing with stock rom and everything went normal.
I think it is a software not a hardware error. I had this problem with nearly all Samsung tablets (p-1000, p6200, 7500 and lately with the note 10.1_2014)
and every time I did re-flashing with stock rom and everything went normal.
skyhigh73 said:
I had this problem but after rooting my device, so I did re-flashing with stock rom and everything went normal.
I think it is a software not a hardware error. I had this problem with nearly all Samsung tablets (p-1000, p6200, 7500 and lately with the note 10.1_2014)
and every time I did re-flashing with stock rom and everything went normal.
Click to expand...
Click to collapse
Thanks a lot for your help.
Some body told me this software problem and others told hardware and I must replace the screen.
I am writing now from my device which had this problem, i bought the phone from KSA from 2 weeks ago and from the first day of use it made restart about 10th time per day until appear this problem, so I'll try to send it to Samsung office their.
I hope they can solve this problem or replace it.
A few days ago my touchscreen stopped recognizing my finger when I would swipe or do anything. I tried the s-pen and it works fine. I have rebooted it, done a soft reboot, and totally reset the phone to the factory settings. I have had the phone for about a month now. Any help would be nice
I had the same problem, and it only gets worse. I swapped mine out, free of charge. So, I would do the same.
Restoring Touch screen in note 4.
I´ve got the same problem. My Galaxy Note 4 (N910F) After installing CWM only a part of the screen responds to touch but works fine with the SPen, seems to be de-calibrated. After a few days looking arround I've found that there´s a method to reset wacom and the touch screen.
In the phone app, type *#2663# . It appears a screen that give you some options, I´ve reseted all the firmware options of wacom and touch screen. Then, all worked fine again.
When I´ve some more time I´ll put some screenshots.
Hope that can help some one to solve this anoying problem!!!
thank you
oh man, thank you so much you are a genius. I really thought my digitizer win bad until I found you post once again thank you
Note 4 Touchscreen Calibration
Huge THANKS for helping me out. Was installing a recovery with Odin and all of the sudden my touchscreen was so far off I couldn't use the phone. Tried going back to stock, no luck, the touchpad was still out of calibration. Couldn't get TWRP to restore cause I couldn't press the buttons, then when I somehow did get it to restore (lineage) it did no good. Out of desperation tried the s-pen and found out it was working just fine. So, using the s-pen, I applied your *#2663# trick, updated everything on the screen, and now my Note 4 is back up and running normally! Can't say thank you enough...
kronen_75 said:
I´ve got the same problem. My Galaxy Note 4 (N910F) After installing CWM only a part of the screen responds to touch but works fine with the SPen, seems to be de-calibrated. After a few days looking arround I've found that there´s a method to reset wacom and the touch screen.
In the phone app, type *#2663# . It appears a screen that give you some options, I´ve reseted all the firmware options of wacom and touch screen. Then, all worked fine again.
When I´ve some more time I´ll put some screenshots.
Hope that can help some one to solve this anoying problem!!!
Click to expand...
Click to collapse
Here's the video of my problem guys.
https://www.youtube.com/watch?v=i2DOknf_SJY&feature=youtu.be
Screen and the capacitive buttons isn't responding to touch although the screen is active and working. This always happens every 10 minutes. Really need your help guys.
What do you think is the problem? Is this a faulty Zenfone 2? This is not rooted. Using Stock ROM with latest update. I'm currently doing a factory reset. Will update later. Thanks
I had a problem with my phone not waking up, had to get a replacement.. so far the new one is flawless.
Sent from my ASUS_Z00AD using Tapatalk
I got the same problem as you, seems to be something you downloaded. I did a factory reset through the settings and it got rid of the problem.
Ty.
lostbuddy1 said:
I got the same problem as you, seems to be something you downloaded. I did a factory reset through the settings and it got rid of the problem.
Click to expand...
Click to collapse
Hopefully. I tried factory resetting the phone. Screen is not being unresponsive so far.
If problem continues, recommend performing a hardware reset including wipe cache partition. For hardware reset/wipe cache partition instructions please see the following: http://www.asus.com/us/support/FAQ/1011956/
Sincerely
ASUS_USA
Asus_USA said:
If problem continues, recommend performing a hardware reset including wipe cache partition. For hardware reset/wipe cache partition instructions please see the following: http://www.asus.com/us/support/FAQ/1011956/
Sincerely
ASUS_USA
Click to expand...
Click to collapse
I got this solved. It seems there is an error on the sim 2 tray.. The screen being unresponsive only happens if there's a text from sim 2 or a call from sim 2. Its not always happening but its really annoying if it happens since you have to wait for minutes in order for the screen to work again or you have to turn phone off. Now I only use sim 1 tray and never experienced the problem anymore.
This looks like a software bug as many users are complaining about this in asus zentalk forums.
rainversion13 said:
I got this solved. It seems there is an error on the sim 2 tray.. The screen being unresponsive only happens if there's a text from sim 2 or a call from sim 2. Its not always happening but its really annoying if it happens since you have to wait for minutes in order for the screen to work again or you have to turn phone off. Now I only use sim 1 tray and never experienced the problem anymore.
This looks like a software bug as many users are complaining about this in asus zentalk forums.
Click to expand...
Click to collapse
that's strange
Touch freezing while receiving call from sim2
during I receive calls on SIM 2, the touch screen becomes non responsive for some time. It recovers after sometime. already 4 update gone still ASUS team unable to solve this problem,I also email 2 times regarding this issue no response from ASUS,this is fundamental feature of phone ,ASUS team give first priority to solve this issue ASAP
Build no-MR7-LRX21V.WW_ASUS_Z00A-2.19.40.22_201150627_5104_USER044030427_201501060109
Touch panel version-5446_0X81_0Xba
rainversion13 said:
Hopefully. I tried factory resetting the phone. Screen is not being unresponsive so far.
Click to expand...
Click to collapse
Hello. I'm currently having the same problem with my zenfone 2, but I don't understand... how do you 'factory reset' the phone?
And is there any other way to fix this problem other than resetting the phone?
Read #6 post, even factory resetting could not solve the unresponsive touch screen issue. If you want no screen issues, dont use the sim 2. Try setting your mind that zenphone only uses 1 sim. Haha. Only use sim 1. You'll have no problem on unresponsive screen everytime there's a call or message coming from sim 2. Asus has yet to release a software fix for this as many are encountering this problem
rainversion13 said:
Hopefully. I tried factory resetting the phone. Screen is not being unresponsive so far.
Click to expand...
Click to collapse
rainversion13 said:
Read #6 post, even factory resetting could not solve the unresponsive touch screen issue. If you want no screen issues, dont use the sim 2. Try setting your mind that zenphone only uses 1 sim. Haha. Only use sim 1. You'll have no problem on unresponsive screen everytime there's a call or message coming from sim 2. Asus has yet to release a software fix for this as many are encountering this problem
Click to expand...
Click to collapse
I hope Asus fixes this problem real soon.
So, so far there is really no way to fix this yet? Because anyway, I'm not even using sim 2. Now what do I do...
I am also facing screen freezing issue due to SIM2 in my Zenfone2. I did a factory reset and the problem still persists. Is it that the phone is not suitable for dual SIM. Either it unfreezes after a min or so I had to hard boot it since the restart option on touch screen is not working. Phone per say is never frozen except the screen.
Can anyone suggest a solution on this forum
Touch freez issue on incoming call on sim 2
Having the same touch freez issue since i changed my sim 2...
Temporarily i am using zenmotion "hands up" feature to pick calls....
Waiting for asus to resolve the issue...
Touch freez issue
accidentally my screen got cracked, so i replaced the display. Now no more touch freez...
I think its a hardware related issue....
cm
This only happens to me with CM (12 and 13), not using SIM2 is not an option for me, so I'm stuck with stock rom.
I had this problem with the Asus Zenfone 2 View Flip cover. I removed the cover and the problem didn't repeat. So suspect something with the View Flip Cover app which causes the screen to freeze.
I'm having Ghost touch issues and screen becoming unresponsive before the ghost touches start to occur. I'm pretty sure that this is a hardware issue.. I've been able to fix the problem by turning off the phone and tossing it into the freezer for a few hours.
I'm going to re-flash stock rom and RMA and hope they actually fix the issue since it's intermittent.
I returned the phone for RMA last Friday and got it it back today.
I gave a detailed description of the issue on the rma form and they replaced the screen and so far it looks good. (I can tell it was swapped since some cosmetic damage on the lcd plastic bezel is gone)
Guess I'll give it a few days of normal usage to be 100% certain,but so far I can notice some touch response is better than the old screen too.
On a custom recovery / unlocked bootloader note (unofficial method)
Fortunately flashing back to stock was good enough and they didn't just send the phone back as an excuse.
I'm actually super impressed with the Asus rma process, and reckon the bad digitizers are a widespread and known issue since they replaced the screen so quickly and without hassle.
I'll definitely keep Asus as my hardware provider when I upgrade to my next phone and tablet!
guys.. i need help
i was using my phone..then it hanged..I cant use it anymore..the screen is still active..displaying the screen where it hanged...but its unresponsive..I cant do a thing....the power button is not working either..I cant even turn off my phone..and because we cant remove the battery on zenfone 2...how can turn it off?
pls help fast.
I am also facing the same problem from last two weeks after upgrading the phone to latest firmware update. I tried factory reset, cleared cache bit nothing worked. In case the screen is not responsive then I have to switch of the screen by physical button at top to unnlock sometimes I do this 2 or 3 times to get the phone working again.
And I am only using one SIM
And another problem with the July update (the most f****d up update ever! lol)
After fully charging the phone (with the OEM charger) I noticed that the touch screen became very unresponsive especially with the navigation buttons. Strange but I never faced such a problem before this update.
Hello, I have exactly the same problem.
The screen is less responsive and very difficult to use.
PetitSpirou said:
Hello, I have exactly the same problem.
The screen is less responsive and very difficult to use.
Click to expand...
Click to collapse
In my case, after rebooting the phone - the problem disappears
My screen touch doesn't work at all now. After update. Any answers.
miA2lite. said:
My screen touch doesn't work at all now. After update. Any answers.
Click to expand...
Click to collapse
The first thing you should do is factory reset.
No touch on LCD. miA2lite
I have tried hard reset that but it's still the same. No touch at all. The bootloader is locked. So just want any solutions. Or answers. . I have tried another screen. And that doesn't work either. So maybe software related. ?
same problem with august update
I think I will give back in warranty
New mi a2 lite here with the latest update . The keyboard is so slow . i need to press twice on letters especially on the edge of screen(i can type faster on my older samsung s4) .same thing for scrolling sometimes fast and other times slow
I recommend both of you to try "Force GPU Rendering" option in developer settings, in my case after applying august update the problem still exists but not as worse like before /in July update mostly/. The strange thing now is the problem not shows up after every charge, maybe it's just hardware issue in my case, maybe after charging the phone become too hot and the issue shows up / f****d up display cable or so../
i droped my A2 lite phone then screen didnt work at all and tried to reset it what can i do???
bananabread 123 said:
i droped my A2 lite phone then screen didnt work at all and tried to reset it what can i do???
Click to expand...
Click to collapse
I think you need to open a new thread since your situation is different from the OP.
Has anyone been able to resolve this issue? It's extremely frustrating, especially since the phone is generally preforming pretty well apart for this problem!
Since July unfortunately still the same issue
I solved my Mi A2 lite ghost touch problem by turning on battery saving mode. I tried all other methods before it and none of that worked. May be the problem is with some background process which turns off by turning on battery saving mode. I hope this method will work for you.