I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
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Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
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Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
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Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
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Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?
Hi everyone,
Galaxy note 8 , Since i purchased the screen becomes unresponsive after the lock screen but as soon as i put it back to sleep and unlock again comes back to normal, Is this due to a hardware fault or is it a known bug.
Thanks
dandun said:
Hi everyone,
Galaxy note 8 , Since i purchased the screen becomes unresponsive after the lock screen but as soon as i put it back to sleep and unlock again comes back to normal, Is this due to a hardware fault or is it a known bug.
Thanks
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Click to collapse
Hi Dandun,has this been happening since you unboxed your device? If a factory reset doesn't fix it i'd take it back for an exchange
I think you should restart your device. If it continues, there is a hardware failure.
Does anyone else still have this problem?
My note 8 will erratically become unresponsive where the only inputting it allows is via the S-pen. Or i turn it off and on again.
This is becoming quite annoying and any help would be greatly appreciated.
I have done a factory reset and the problem still occurs.
Perhaps it's an app that you installed? I'd check by uninstalling all apps and see if that fixes the problem. If it does, then you know it was one of your apps and you'd probably have to find out which one by trial and error.
If not, then it's probably defective and I'd take it back for an exchange.
Sent from my GT-N5110 using xda app-developers app
Thanks for the reply. I just did a factory reset again and it happened immediately after it automatically updated all the preloaded apps. Looks like I'll take it back on Monday for an exchange.
i bought my zenphone 2 550ml version week ago no problm when it arrived. bt aftr two days those two buttns do not work. but some times it works. is it a hardware or softwr issue. tryied resetting the phone.. i bought it from ebay.. shall i send it back??
This is most likely a hardware issue. Especially if you've tried factory reset and it continues. I'm assuming you haven't messed with the ROM as well. If you do a factory reset and the problem continues, get your money back.
Recommend trying pre-installed ASUS Support app and select Assistance-->select Display & Touch--> select Touch Malfunction. Follow the 6 troubleshooting steps. Also recommend to completely drain battery a few times and allow a full charge. If problem persists then it's probably a hardware issue. If you are within the return policy recommend to return for exchange.
Sincerely,
ASUS_USA
Asus_USA said:
Recommend trying pre-installed ASUS Support app and select Assistance-->select Display & Touch--> select Touch Malfunction. Follow the 6 troubleshooting steps. Also recommend to completely drain battery a few times and allow a full charge. If problem persists then it's probably a hardware issue. If you are within the return policy recommend to return for exchange.
Sincerely,
ASUS_USA
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Click to collapse
found the error my self..... it was a problem with the back cover i bought from ebay... it might be blocking some sensors or soo... bcz when i removed it and installed the original back cover .. now everything works fine!!!!
and this is an awesome phone!!!!
I have an ASUS zenfone 2 model ASUS_Z00ED since 2015. It is an awesome phone and easy to use. But since yesterday, the back, home and other button stopped working. However, touch screen and access to applications is ok. I have restarted the phone several times but problem is still there. I have even removed my screen cover. Please help.
poolob said:
I have an ASUS zenfone 2 model ASUS_Z00ED since 2015. It is an awesome phone and easy to use. But since yesterday, the back, home and other button stopped working. However, touch screen and access to applications is ok. I have restarted the phone several times but problem is still there. I have even removed my screen cover. Please help.
Click to expand...
Click to collapse
Try to put a magnet on the left bottom side of your phone for a few seconds. Probably, the problem will be fixed.
I have an ASUS zenfone 2 model ASUS_Z00AD. i have face some problem in key pad. when i type some thing in whats up and FB massage it's type properly. but when i press send button this is not work. can you please help me.
Hi, I don't know if this has been mentioned anywhere and yes i know the bootloop issue is a big problem but i wondered if anyone else has been semi-successful like me. First off the other day my phone rebooted and ended up in a bootloop except the screen never goes completely blank it just dims and comes back on. I did a hard reset and it starts working again for a few days. Then when i connect to wifi it will reboot all of a sudden and be fine until it reboots again and i have to hard reset for another few days. sometimes when looping it will get to the updating apps screen then when it finishes it loops again.
Is this the standard bootloop or does it seem like something different?
Sorry if this is just another repeat of an old issue it just seems to be slightly different from what i have read about the bootloop caused by the known hardware issue. Also the first 3 digits of the serial are 507 if this helps.
BipolarBinary said:
Hi, I don't know if this has been mentioned anywhere and yes i know the bootloop issue is a big problem but i wondered if anyone else has been semi-successful like me. First off the other day my phone rebooted and ended up in a bootloop except the screen never goes completely blank it just dims and comes back on. I did a hard reset and it starts working again for a few days. Then when i connect to wifi it will reboot all of a sudden and be fine until it reboots again and i have to hard reset for another few days. sometimes when looping it will get to the updating apps screen then when it finishes it loops again.
Is this the standard bootloop or does it seem like something different?
Sorry if this is just another repeat of an old issue it just seems to be slightly different from what i have read about the bootloop caused by the known hardware issue. Also the first 3 digits of the serial are 507 if this helps.
Click to expand...
Click to collapse
Maybe yours is jut preparing for proper bootloop maybe the pins on the bigger qualcomm chip still connect to the motherboard from time to time so you manage to get it booting. Though I wouldn't call it a working device so I would suggest you to start working with LG to have it fixed.
BipolarBinary said:
Hi, I don't know if this has been mentioned anywhere and yes i know the bootloop issue is a big problem but i wondered if anyone else has been semi-successful like me. First off the other day my phone rebooted and ended up in a bootloop except the screen never goes completely blank it just dims and comes back on. I did a hard reset and it starts working again for a few days. Then when i connect to wifi it will reboot all of a sudden and be fine until it reboots again and i have to hard reset for another few days. sometimes when looping it will get to the updating apps screen then when it finishes it loops again.
Is this the standard bootloop or does it seem like something different?
Sorry if this is just another repeat of an old issue it just seems to be slightly different from what i have read about the bootloop caused by the known hardware issue. Also the first 3 digits of the serial are 507 if this helps.
Click to expand...
Click to collapse
flash stock firmware and then try it for weeks if it happens then hardware is damaged..
BipolarBinary said:
Hi, I don't know if this has been mentioned anywhere and yes i know the bootloop issue is a big problem but i wondered if anyone else has been semi-successful like me. First off the other day my phone rebooted and ended up in a bootloop except the screen never goes completely blank it just dims and comes back on. I did a hard reset and it starts working again for a few days. Then when i connect to wifi it will reboot all of a sudden and be fine until it reboots again and i have to hard reset for another few days. sometimes when looping it will get to the updating apps screen then when it finishes it loops again.
Is this the standard bootloop or does it seem like something different?
Sorry if this is just another repeat of an old issue it just seems to be slightly different from what i have read about the bootloop caused by the known hardware issue. Also the first 3 digits of the serial are 507 if this helps.
Click to expand...
Click to collapse
Dont play around with it too much it might get permanently bricked ur best option now is to flash a lollipop kdz root it then apply the disable core method to working it again ofcourse the phone will be slow ...or u could just send it to lg for replacement or repair...check youtube for disable core method for g4
I have just plugged it into Lg bridge and run the update error recovery. It hasn't rebooted when connecting to wifi yet but if it does I'm just going to phone LG to sort out a repair and buy a temp phone to use while that happens. I just don't want to do anything that could affect warranty although usually, the warranty would be out the window on day 1 with me
It just seems weird that every time I have seen it reboot it was when it connected to wifi.
And another problem with the July update (the most f****d up update ever! lol)
After fully charging the phone (with the OEM charger) I noticed that the touch screen became very unresponsive especially with the navigation buttons. Strange but I never faced such a problem before this update.
Hello, I have exactly the same problem.
The screen is less responsive and very difficult to use.
PetitSpirou said:
Hello, I have exactly the same problem.
The screen is less responsive and very difficult to use.
Click to expand...
Click to collapse
In my case, after rebooting the phone - the problem disappears
My screen touch doesn't work at all now. After update. Any answers.
miA2lite. said:
My screen touch doesn't work at all now. After update. Any answers.
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Click to collapse
The first thing you should do is factory reset.
No touch on LCD. miA2lite
I have tried hard reset that but it's still the same. No touch at all. The bootloader is locked. So just want any solutions. Or answers. . I have tried another screen. And that doesn't work either. So maybe software related. ?
same problem with august update
I think I will give back in warranty
New mi a2 lite here with the latest update . The keyboard is so slow . i need to press twice on letters especially on the edge of screen(i can type faster on my older samsung s4) .same thing for scrolling sometimes fast and other times slow
I recommend both of you to try "Force GPU Rendering" option in developer settings, in my case after applying august update the problem still exists but not as worse like before /in July update mostly/. The strange thing now is the problem not shows up after every charge, maybe it's just hardware issue in my case, maybe after charging the phone become too hot and the issue shows up / f****d up display cable or so../
i droped my A2 lite phone then screen didnt work at all and tried to reset it what can i do???
bananabread 123 said:
i droped my A2 lite phone then screen didnt work at all and tried to reset it what can i do???
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Click to collapse
I think you need to open a new thread since your situation is different from the OP.
Has anyone been able to resolve this issue? It's extremely frustrating, especially since the phone is generally preforming pretty well apart for this problem!
Since July unfortunately still the same issue
I solved my Mi A2 lite ghost touch problem by turning on battery saving mode. I tried all other methods before it and none of that worked. May be the problem is with some background process which turns off by turning on battery saving mode. I hope this method will work for you.