[Q] the screen off and I couldn't open my device - Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl

Today when leave my phone for 5 min then the screen off and I can not open it again until after pressing long on the power button, the tab Restart and worked and when left without using it for for 5 minutes, the screen off again.
and I opend it by restarting
Did a factory reset, but the problem still found.

nemo_waly said:
Today when leave my phone for 5 min then the screen off and I can not open it again until after pressing long on the power button, the tab Restart and worked and when left without using it for for 5 minutes, the screen off again.
and I opend it by restarting
Did a factory reset, but the problem still found.
Click to expand...
Click to collapse
Plz help me

nemo_waly said:
Plz help me
Click to expand...
Click to collapse
I had this problem to once, after restart it works again and others also had this problem. Someone fixed it by disassembling the device and was about LCD ribbon that cause this behaviour. Bad quality control as it seems to be and shame on Samsung.
Send it back and replace it if possible, or for repairs and if want to fix it you self:
http://forum.xda-developers.com/showthread.php?t=2643122

I had this problem but after rooting my device, so I did re-flashing with stock rom and everything went normal.
I think it is a software not a hardware error. I had this problem with nearly all Samsung tablets (p-1000, p6200, 7500 and lately with the note 10.1_2014)
and every time I did re-flashing with stock rom and everything went normal.

skyhigh73 said:
I had this problem but after rooting my device, so I did re-flashing with stock rom and everything went normal.
I think it is a software not a hardware error. I had this problem with nearly all Samsung tablets (p-1000, p6200, 7500 and lately with the note 10.1_2014)
and every time I did re-flashing with stock rom and everything went normal.
Click to expand...
Click to collapse
Thanks a lot for your help.
Some body told me this software problem and others told hardware and I must replace the screen.
I am writing now from my device which had this problem, i bought the phone from KSA from 2 weeks ago and from the first day of use it made restart about 10th time per day until appear this problem, so I'll try to send it to Samsung office their.
I hope they can solve this problem or replace it.

Related

HTC One X Screen won't turn on, touchscreen still work???

I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?

Galaxy Note N7100 keeps shutting off by itself

Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks
sgpoorguy said:
Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks
Click to expand...
Click to collapse
It seems like a software issue, I would install 4.1.2 jelly bean stock rom. Using Odin. As you cam see its out already Here is the link you can go to and follow the instructions. Good luck man.
http://forum.xda-developers.com/showthread.php?t=1896696
Sent from my GT-N7100 using xda premium
Blaster1984 said:
It seems like a software issue, I would install 4.1.2 jelly bean stock rom. Using Odin. As you cam see its out already Here is the link you can go to and follow the instructions. Good luck man.
http://forum.xda-developers.com/showthread.php?t=1896696
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
This came to me as well, but the set auto shut off before I can even root the unit.
Have a fix for you guys
I had the same problem after some messed up rom flash. If my Note 2's screen goes off for more than 10 seconds, I wouldn't be able to wake it back up without reboot... It was basically in an unusable state. Luckily after 2 whole days of digging I've found the solution.
1. Go to this thread http://forum.xda-developers.com/showthread.php?t=1915386
2. Scroll about 1/3rd of the way down and look for the attachment "BOOTLOADER_N7100.zip"
3. Flash the BOOTLOADER_N7100.zip with Odin using the Bootloader field
That's it!
Good luck guys. I created an account specifically to answer this question. It was a major pain in the ass finding a fix for this problem so I wanted to make sure I spread the fix on this issue so others don't need to suffer through the same thing.
SOS please
i now have the same issue where i tried the liquid rom on my n7100...as soon as it installed my phone started switching itself off within 5 secs and show a red battery light..and no love nor money can I get it on without rebooting..
i tried the bootloader in Odin after re installing the stock rom..but as soon as i select start..it fails??
Anything else?
I am also experiencing shutdowns with my Vietnam unit. I have 4.1.2 original ROM and I tried many possibilities to solve it. No success. The phone shuts off if I start an online radio (or tunein radio) and after max 2 min it shuts off. Doesn't matter if is on data plan or through router.
Had a problem of the phone freezing and had to restart the phone. Then again it would freeze after some time. Flashed stock rom with bootloader and pit but it still persisted. Sent it to the service centre and got my phone back yesterday after mb change. The new mb is with the newer firmware.
Sent from my GT-N7100 using xda app-developers app
I also sent mine to service, let's see what comes back.
My vietnam unit has ben running fine for the last 4 months. Updated to stock 4.1.2 and rooted.
Sent from my GT-N7100 using Tapatalk 2
sgpoorguy said:
Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks
Click to expand...
Click to collapse
This is a real problem with the Galaxy Note 2. I built a quick site to showcase the problem and to post a video that shows exactly what is happening. I am unable to post external links, so just copy and paste the following domain in to a new browser, making sure to remove and replace the DOTs: wwwDOTgalaxynote2shutsoffDOTcom
note 2 switching off by its self
Had same problem, I switched of data, wi-fi bleutooth, gps, switched them on again 1 at a time.
Phone worked ok untill bluetooth was on again, then it shut down. I think the problem is with Bt.
I emailed samsung support who suggested i connect to kies to check i had latest firmware but i
knew i had, they also suggested a factory data restset, (settings- back up and reset- factory data reset).
Did this last week phone has been working fine since.
Hope this helps.
HORRIBLE
battlenut said:
Had same problem, I switched of data, wi-fi bleutooth, gps, switched them on again 1 at a time.
Phone worked ok untill bluetooth was on again, then it shut down. I think the problem is with Bt.
I emailed samsung support who suggested i connect to kies to check i had latest firmware but i
knew i had, they also suggested a factory data restset, (settings- back up and reset- factory data reset).
Did this last week phone has been working fine since.
Hope this helps.
Click to expand...
Click to collapse
This is mad i have a vidnam made and myproblem looks like yours just thaht when it rresetsd it keeps reseting maibie 100-200...n times by itself and when it wants it starts and i can use it but recently it started toi do this more than 1 time / day like 3-4 times it is realy distuyrbing mine doers not lights the red led nothing just autorests milin tmes...and i factory rest and the problem persists .....when i put the batery in it stat automatic no button prs neded and it resets again until it does not i am so upset.... i had s3 i drop in water the screen broke i had s32 and it was shuting it self down it is stranger i love the phone bujt i need him 2 work...as my nexus 4 disapoinhts me very much it heats 2 much and batery lifew is so poor ((((((((((
Shutting down
Guys Im having the same issue
using N7000DDLS6
Dont see the file here
Can someone pls help?:crying:
As I said before, I have a Vietnam made n7100 and have had no problems with resets or shutting down. Have rooted, updated roms, etc etc. Its not country specific!
Sent from my GT-N7100 using Tapatalk 4 Beta
Same problem here, BT not working and my Note hangs every time the screen shuts off. I can wake it up immediately but after 8-10 seconds I am unable to turn it on again, must hard reset or take off the battery... No solution found so far. Flashing stock fails on sboot.bin also...

GSM Galaxy Nexus stuck rebooting

Hello everyone! I own a Galaxy Nexus that's running one of the Cyanogenmod 4.4 snapshots. While watching a youtube video my phone froze up and shut itself off. I rebooted and after a few moments the same thing happened. When I power up my phone one of two things happen. It either reboots while booting and automatically attempts to boot again or it manages to turn on for a short while and then turns itself off.
I believed the issue was a battery or hardware one at first but after leaving my phone booted in recovery for half an hour with no ill effects I think something else might be up. What do you guys think is the best course of action? The only thing I've done is a factory reset that has done nothing.
Anyone?
Stryking said:
Anyone?
Click to expand...
Click to collapse
Factory Reset and reflash the rom. If that doesn't work try flashing another rom like Vanir. If your phone still shuts off...well unfortunately this may be a hardware related issue, nothing you can do if that's the case. Unless it's your battery which I highly doubt.
I think it's the same thing that happened to me a year ago, check this out:
http://forum.xda-developers.com/galaxy-nexus/help/bricked-phone-t2306672
for me it was a hw related problem, i had to send the phone back to assistance and have it repaired (it was still under warranty).
Good luck :good:
Thank you all for your ideas. I'll report back my findings later today.
Same problem over here. Tried a lot of roms (custom and stock from Google page), took it to assistance (no warranty though) was told is a hardware issue. Since replacing the mainboard its the same price as a new phone... well you know.
But a curios thing happened: tried to flash the Ubuntu Touch rom, same problem (reboots at Ubuntu start screen) and the Firefox-OS, that one worked (considering it's limitations obviously)!

Freezing at initial android set up?

I just got my brand new OP3, opened it and turned it on to start setting it up, it freezes inside the android set up and then restarts itself after a few seconds of being frozen.
Any solutions? I really don't want to return it, I find it a bit stupid it doesn't even work out of the box
Might be a dud. They happen. RMA it.
LaysDarren said:
I just got my brand new OP3, opened it and turned it on to start setting it up, it freezes inside the android set up and then restarts itself after a few seconds of being frozen.
Any solutions? I really don't want to return it, I find it a bit stupid it doesn't even work out of the box
Click to expand...
Click to collapse
I don't own this phone, but this happened to me with a Nexus, I turned it off, was able to get into recovery mode with button combinations, then I factory reset, cleared cache, and rebooted, it was fine.
I hope you can give it a try
Sent from my XT1097 using XDA-Developers mobile app
mr mystery said:
Might be a dud. They happen. RMA it.
Click to expand...
Click to collapse
markdexter said:
I don't own this phone, but this happened to me with a Nexus, I turned it off, was able to get into recovery mode with button combinations, then I factory reset, cleared cache, and rebooted, it was fine.
I hope you can give it a try
Click to expand...
Click to collapse
Tried doing the Factory reset thing, no luck. Talked to OP support and the guy told me to submit a ticket with my issues, and that a "level 2 technician" would help me.
So I got home and plugged it into my PC, turns out the phone doesn't freeze when plugged in via USB. But on the included charger, and without being plugged into anything, it freezes and reboots itself in a continuous loop.
Keep us informed I'd like to hear what the problem/solution is
Hello, i have the same issue, did u find the solution ?
tenzeu said:
Hello, i have the same issue, did u find the solution ?
Click to expand...
Click to collapse
I also had my Oneplus 3 in a bootloop and freezing while showing either the 1+ square or the rotating red dots.
After I tried to get it repaired by talking with support and had been using my old phone for a few days and reflashing the ROM and recovery many times. I got it working again (ish) now it only freezes ones a day.
Support is a pain, I'm waiting for a level 2 techician for almost a week now.
So I any of you know a solution or have a confirmation that it is a hardware failure, I think we all would like to hear about it.

Note 2 keeps restarting everytime!

Hi guys. A relative asked me if i can repair his note 2. I think his network was locked and the phone keeps restarting everytime. I flashed a new firmware on the phone. The one I use on mine..XXUFNG1, and also I went into recovery and clear data and cache after flashing. But still the phone keeps rebooting everytime. Why is that and how can I fix this?
Note : It's not bootloop or anything. You can switch on the phone, use it for like 5mins and then it freezes and restarts itself. And it goes on like that. Sometimes it doesn't restart also and you can use for more. But most of the time after 5mins, it restarts.
naeem86 said:
Hi guys. A relative asked me if i can repair his note 2. I think his network was locked and the phone keeps restarting everytime. I flashed a new firmware on the phone. The one I use on mine..XXUFNG1, and also I went into recovery and clear data and cache after flashing. But still the phone keeps rebooting everytime. Why is that and how can I fix this?
Note : It's not bootloop or anything. You can switch on the phone, use it for like 5mins and then it freezes and restarts itself. And it goes on like that. Sometimes it doesn't restart also and you can use for more. But most of the time after 5mins, it restarts.
Click to expand...
Click to collapse
ROM?kernel?
hishamnoobie said:
ROM?kernel?
Click to expand...
Click to collapse
Everything stock..like I said! Before flashing to the newest rom too, everything was stock.
Was the phone dropped or exposed to moisture? Possible battery problem? Reboots even when connected to a charger?
audit13 said:
Was the phone dropped or exposed to moisture? Possible battery problem? Reboots even when connected to a charger?
Click to expand...
Click to collapse
Hi..thanks for reply. I tried another battery in it. The one I use myself. But it still restarts. I don't know if the phone was dropped or anything though. The relative just told me that it needs to be unlocked. Do you think it's software related? Or something is damaged in the phone?
Since it is running a stock ROM and still behaves this way after a factory reset, I think there is a hardware problem.
I might have a similar problem. I copy from another thread:
Hey guys,
I like this rom so far. But since 2 weeks I got an issue.
My phone randomly turns off, atleast I guess that's what happens. Sometimes the "notify" LED is on permanently but the display won't go on. To start the phone again I have to put out the battery and put it back in.
My battery is randomly empty pretty fast even if I just let the phone turned off. This happens like every 5 minutes.
I already bought a new battery but the problem hasn't changed.
What to do now? :>
Click to expand...
Click to collapse
I like the phone. It's over 5 years old and runs like the first day. Except it DOESN'T wake up anymore after a short time when the screen is off. I can press the power/home button as many times as I want and wait for 5 minutes, screen will still be off. Only way to "wake" it up again is to put the battery out and in again.
Currently I don't have enough money to buy a new phone and I can get a new motherboard for 25$. But I'm not sure if this will fix my problem.
I'm not even sure if this is the ROMs problem since it worked with all earlier versions of this rom perfectly and even the latest release worked for weeks/months.
Click to expand...
Click to collapse
As long as I leave the screen turned on the display/phone won't go off and I can use it as always. Even the battery don't drop drastically then.
It might be exposed to moisture tho. When I take a hot shower I'll leave it on the window sill and the room gets steamy.
ROM: [7.1.2 r24] LineageOS for N7100 [Unofficial] - Version from 08.10.2017
GAPPS: Open Gapps ARM 7.1 Aroma - 03.05.2017
Baseband: N7100XXUFND3
Ril and other stuff I don't know where to check.
Some years ago I had the SDS and the motherboard was changed without the EMMC bug.
Sometimes my phone only charges in slow mode too.
I try a clean install and newer pico gapps now. Maybe it will solve the problem. I'll reply then if it worked or not.
[EDIT]
Since my phone was low on battery I turned it off completly and put it on the charger. After an hour or so I wanted to look after it.
The green charging light stays on and if I want to turn the phone on nothing happens. The light stays on even after removing the charger.
Seems like a hardware, not a rom problem? Will changing the motherboard fix this?
[EDIT 2]
Quick update. I fully wiped/factory resetted and clean installed newest version of this ROM + newest mini pico GApps. Still the same problem. Gonna try it with another ROM/kernel now and if the problem persists it's a hardware fault.
[EDIT 3]
Fully wiped again and changed ROM+Kernel. Still the same problem.

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