[Q] Tried to Connect to 3G - Couldn't Connet - Desire HD Q&A, Help & Troubleshooting

Hi all,
I recently bought a new Desire HD from E-bay. Its an Unlocked AT&T phone, I'm in India and I'm right now using Tata Docomo. I couldn't able to use 3G, (2G sucks).
I searched internet and forum and found that I can enable it by "Menu - Settings - Wireless And Networks - Mobile Networks - Set Preferred Mode to WCDMA or GSM/WCDMA auto" But the problem is, There is no menu called "set preferred mode" in my phone. I tried changing all the mode in *#*#4636#*#* even after that I'm not getting 3G. My mobile is not rooted and Its using 2.3.3 Android.
Hope someone help me.
Regards,
Praveen

Unable to connect to 3G
I'm also facing the issue with 3G connection.
I checked my sim card with other mobiles with the same apn settings. It works well in other mobiles.
But in my HTC-DHD still 3G is not able to connect.
My version is 2.3.3.
I also tried updating to "Andriod Revolution DHD 7.1 ROM" also. Still the same 3G issue persist.
My mobile model shows as "A9191" which is compatible in India 3G.
Can anybody help me for identifying the problem?

Hi
Inspire 4g i.e. ATT works on different network band for 3g which is not same as the 3g network band in india. Hence you will not be able to use 3g with your handset on any of mobile providers in india.
Sent from my Inspire 4G using xda premium

That's correct. The Inspire 4G supports 850 Mhz and 1900 Mhz 3G bands, while all the network providers in India use 2100 Mhz.
AT&T Desire HD = Inspire 4G
Sent from my Desire HD using xda premium

sashank said:
That's correct. The Inspire 4G supports 850 Mhz and 1900 Mhz 3G bands, while all the network providers in India use 2100 Mhz.
AT&T Desire HD = Inspire 4G
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
Thanks. I was planning to get an old Inspire 4G from my friend in the US, but it doesn't seem it would be any useful now (as I am a heavy user of 3G).
however, would it be possible if I root the ROM?

mobilizedport said:
Thanks. I was planning to get an old Inspire 4G from my friend in the US, but it doesn't seem it would be any useful now (as I am a heavy user of 3G).
however, would it be possible if I root the ROM?
Click to expand...
Click to collapse
Rooting will not change the network band on your mobile. I am using inspire 4g rooted but i dont get 3g on Idea so better go for some other phone which supports 3g on 2100MHz band
Sent from my Inspire 4G using xda premium

vmvrajan said:
I'm also facing the issue with 3G connection.
I checked my sim card with other mobiles with the same apn settings. It works well in other mobiles.
But in my HTC-DHD still 3G is not able to connect.
My version is 2.3.3.
I also tried updating to "Andriod Revolution DHD 7.1 ROM" also. Still the same 3G issue persist.
My mobile model shows as "A9191" which is compatible in India 3G.
Can anybody help me for identifying the problem?
Click to expand...
Click to collapse
But my handset is "HTC Desire HD".
I'm updated with "Andriod Revolution DHD 7.1 ROM" & my Radio is "12.54.60.25U_26.09.04.11_M2".
Still unable to connect to 3G
Any help pls?
Should I flash a new radio?

vmvrajan said:
But my handset is "HTC Desire HD".
I'm updated with "Andriod Revolution DHD 7.1 ROM" & my Radio is "12.54.60.25U_26.09.04.11_M2".
Still unable to connect to 3G
Any help pls?
Should I flash a new radio?
Click to expand...
Click to collapse
Is there at&t logo on back of your phone.? If there then no 3g in india
Sent from my Inspire 4G using xda premium
---------- Post added at 07:54 PM ---------- Previous post was at 07:35 PM ----------
Open the battery cover, there you will find the model no. mentioned in red color. Mine is A9192 - Inspire 4g
Sent from my Inspire 4G using xda premium

mobilizedport said:
Thanks. I was planning to get an old Inspire 4G from my friend in the US, but it doesn't seem it would be any useful now (as I am a heavy user of 3G).
however, would it be possible if I root the ROM?
Click to expand...
Click to collapse
The frequency band support of a phone depends on it's radio, and is hard-coded into it. Radio firmware can be changed, but the radio itself is not compatible. That's the problem. So even if you root the phone (which by itself does nothing other than grant you superuser access), unlock the bootloader and flash a different radio, it still won't work. Don't get the Inspire 4G. Even on eBay, it's low price may be tempting to many, but it's not worth it if it only supports 2G.
vmvrajan said:
But my handset is "HTC Desire HD".
I'm updated with "Andriod Revolution DHD 7.1 ROM" & my Radio is "12.54.60.25U_26.09.04.11_M2".
Still unable to connect to 3G
Any help pls?
Should I flash a new radio?
Click to expand...
Click to collapse
Read the above regarding radio. The ROM might show your phone as Desire HD A9191 in Settings->About, but the phone is actually Inspire 4G. If you got it from the US, and it has AT&T on the back, then it is Inspire 4G. There is no Desire HD for the US.

ramdesai said:
Is there at&t logo on back of your phone.? If there then no 3g in india
Sent from my Inspire 4G using xda premium
---------- Post added at 07:54 PM ---------- Previous post was at 07:35 PM ----------
Open the battery cover, there you will find the model no. mentioned in red color. Mine is A9192 - Inspire 4g
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
Thanks for your reply.
I just checked it as you suggested, I could not find AT&T logo.
So I guess I have HTC Desire HD.
---------- Post added at 09:59 PM ---------- Previous post was at 09:52 PM ----------
sashank said:
The frequency band support of a phone depends on it's radio, and is hard-coded into it. Radio firmware can be changed, but the radio itself is not compatible. That's the problem. So even if you root the phone (which by itself does nothing other than grant you superuser access), unlock the bootloader and flash a different radio, it still won't work. Don't get the Inspire 4G. Even on eBay, it's low price may be tempting to many, but it's not worth it if it only supports 2G.
Read the above regarding radio. The ROM might show your phone as Desire HD A9191 in Settings->About, but the phone is actually Inspire 4G. If you got it from the US, and it has AT&T on the back, then it is Inspire 4G. There is no Desire HD for the US.
Click to expand...
Click to collapse
Thanks for your reply.
I bought this phone from EBay. So I'm not sure whether its from US.
The "Settings->About" says "Desire HD A9191" & also I could not find any AT&T logo on it.
So I guess now I've Desire HD only
Do we have any other way to find confirm its "A9191" ?
BTW I flashed the recommended Radio today (Recommended for the Android Revolution DHD 7.1 ROM), but no luck. Still no 3G on my phone

vmvrajan said:
Do we have any other way to find confirm its "A9191" ?
QUOTE]
Can you try opening the battery cover. Near the volume buttons you may find the model id in red color.
Click to expand...
Click to collapse

vmvrajan said:
I'm also facing the issue with 3G connection.
I checked my sim card with other mobiles with the same apn settings. It works well in other mobiles.
But in my HTC-DHD still 3G is not able to connect.
My version is 2.3.3.
I also tried updating to "Andriod Revolution DHD 7.1 ROM" also. Still the same 3G issue persist.
My mobile model shows as "A9191" which is compatible in India 3G.
Can anybody help me for identifying the problem?
Click to expand...
Click to collapse
ramdesai said:
vmvrajan said:
Do we have any other way to find confirm its "A9191" ?
QUOTE]
Can you try opening the battery cover. Near the volume buttons you may find the model id in red color.
Click to expand...
Click to collapse
Yes. I found the number as "PD98100" written in red color. [FCC ID: NM8PD98100]
Can we identify the actual model with this number?
Click to expand...
Click to collapse

Other network provider may be using frequency other than the 2100 MHz.
Sent from my HTC Desire HD using xda app-developers app

Related

Gsm or cdma?

Ok I have a tmobile us g2 I'm lookin for the latest radio to flash with my supervillian Rom. But they say make sure its a gsm hero not a cdma..... how do I know witch I have?
Sent from my HTC Vision using XDA App
You can rest assured knowing you have GSM..
Your looking in the wrong forum i guess... You say 'GSM or CDMA Hero' (Hero is also a G2 Touch... ) don't flash either of those radio's you'll brick your phone.... I think
this is the forum for the G2/Desire Z (HTC Vision), not the G2 Touch.
the G2/Desire Z comes only in GSM versions afaik...
and just for future reference as you go along. Typical CDMA devices do not have a sim card (unless they are global roaming on GSM). GSM phones have a SIM card.
Thanks guys!
Sent from my HTC Vision using XDA App
How about WCDMA?? When I check it thru 4636 its on WCDMA not on GSM wat does it mean...
Sent from my HTC Vision using XDA App
jojo_16 said:
How about WCDMA?? When I check it thru 4636 its on WCDMA not on GSM wat does it mean...
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
WCMDA is one of the air interface standards for UMTS (so simplistically, it signifies the 3G radio while GSM represents the 2G radio).
WCDMA is a completely different standard than CDMA (and actually competes with CDMA's 3G successor, CDMA2000).

[Q] If I simply Root the G2 does that allow me to use with AT&T SIM card?

Pretty much what the topic says...
My wife has a Tmobile G2... I want to move her to my AT&T plan... but she DOES NOT want to loose her G2... that thing is her baby.
So would Rooting her G2 allow me to run a AT&T SIM card through it?
If not... how would I go about unlocking it so it could?
Yes, it will.
http://forum.xda-developers.com/showthread.php?t=928160
^^ I know for sure using this method will unlock the phone. It's the one I used and it seems to be the easiest especially if you don't know adb too well.
1) Choosing the right option in gfree will allow it.
2) Just making sure you're aware - if it's a T-Mobile G2, it won't work on AT&T's 3G frequencies, so she'll always have either 4G or 2G.
chinly43 said:
so she'll always have either 4G or 2G.
Click to expand...
Click to collapse
Huh? According to quite a few people the G2X is the only 4g phone that can utilize atts bands..because its quadband..I don't think this phone. I could be wrong but I'm pretty sure this device will only allow connection to edge
Sent from my Vision using XDA Premium App
The T-Mobile G2 WILL NOT get have a 3G connection with AT&T. The G2 does not have the proper HARDWARE to connect to AT&T's 3G/4G network as far as I know. Only the Canadian Desire Z or (maybe) the Euro Desire Z have the proper Quad-Band radios that would allow for it to get a proper 3G connection on AT&T's network.
If she can live with 2G speeds, then it won't be a problem, simply SIM-Unlock using the gfree/rage method and away you go!
Whoops, my mistake.
Athrun88 said:
The T-Mobile G2 WILL NOT get have a 3G connection with AT&T. The G2 does not have the proper HARDWARE to connect to AT&T's 3G/4G network as far as I know. Only the Canadian Desire Z or (maybe) the Euro Desire Z have the proper Quad-Band radios that would allow for it to get a proper 3G connection on AT&T's network.
If she can live with 2G speeds, then it won't be a problem, simply SIM-Unlock using the gfree/rage method and away you go!
Click to expand...
Click to collapse
I second that. And no simply having root is not the same as sim unlocking.
Sent from my HTC Vision using XDA App
Heck no!!
Sent from my HTC Vision using XDA Premium App
shortlived said:
I second that. And no simply having root is not the same as sim unlocking.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
The method I posted above will unlock your phone. Tried and tested.
Sorry to burst your bubble but the g2 will NOT work. The g2's 3g band is based off t mo's specific dual frequency set up (one for uploads and one for download). Att uses only 1 frequency and it's completely different from tmo's. If youre going to ask me which one, i dont remember but a quick wiki will answer that.
So, sorry, you'll need to get her the desire Z from bell (A7275) not the G2.
Sent from my Desire Z via XDA App
mmduluth said:
The method I posted above will unlock your phone. Tried and tested.
Click to expand...
Click to collapse
True but that method does a lot more then just root as the OP asked. Just sayin
Sent from my HTC Vision using XDA App
shortlived said:
True but that method does a lot more then just root as the OP asked. Just sayin
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Your right. The way I look at it, if your gonna root you might as well go all the way while your at it.
I have a G2 that I swap from tmobile to att all the time. 2g sucks but at least there is wifi pretty much everywhere
Sent from my atrix
Rooting will not unlock it. You MUST make sure that Gfree unlocks the CID - then you're phone will be unlocked to another GSM carrier, however, will not be capable of 3G/4G on their networks.
KCRic said:
Rooting will not unlock it. You MUST make sure that Gfree unlocks the CID - then you're phone will be unlocked to another GSM carrier, however, will not be capable of 3G/4G on their networks.
Click to expand...
Click to collapse
You could leave the 4g off this statement. Att doesn't have 4g, despite what they are trying to pass off as 4g
Sent from my atrix
Pirateghost said:
You could leave the 4g off this statement. Att doesn't have 4g, despite what they are trying to pass off as 4g
Sent from my atrix
Click to expand...
Click to collapse
4G is HSPA+ though
Both Tmobile and ATT have it
TrueYears said:
4G is HSPA+ though
Both Tmobile and ATT have it
Click to expand...
Click to collapse
Hahaha.....no att doesn't have squat for a network
Tmobile's 3g is faster than att's "4g"
Sent from my atrix
the 4G that the carriers are calling right now is technically 3.5G. the ITU was pressured to lower the original specifications from LTE Advanced to the current so called 4G.
HSPA+ still isn't really 4G. It's simply forced to be called 4G thanks to carrier pressure.
unlocking your phone will allow you to use any simcard. Cost 25$ for unlock code if you dont have it

UK Bought DHD usable in Canada?

Hi
I have had my DHD for almost two years. I've mow come to canada for 2 month and was wondering how I can get TELUS aim card working.. no signal is found. It worked ok on multiple UK networks.
Do I need to do more than root. My phone?
Many thanks
Sent from my Milestone using xda app-developers app
It will work if its carrier unlocked. You just need to get a TELUS sim card at any telus in canada. Hspa speeds wont work though because European desire hd uses 1900/2100 MHz and here in north America is 850/1900 mhz.
Sent from my HTC Desire HD using xda premium
I've tried it but no signal was found. It wouldn't connect. My brother thinks it could be hardware. Im using this milestone at the moment which works great on TELUS.
Sent from my Milestone using xda app-developers app
Update:
It's still not working, help would be great!
The APN settings seem to correct for TELUS, however, the only networks which show are Rogers Wireless. The phone still doesn't find TELUS when scanning for networks. Anyone have any idea's?
Could be as simple as the Sim card. Sometimes for what ever reason it just doesn't work and getting a new one helps.
marsdta said:
Could be as simple as the Sim card. Sometimes for what ever reason it just doesn't work and getting a new one helps.
Click to expand...
Click to collapse
It works fine in an older phone.
You should still try a new sim. Little example of what happend to me
I gave my sister my old iPhone.phone was fully unlocked. Her sim worked in her T-Mobile phone but not in the iPhone. My brothers tmo sim would work . We picked her up a new sim, problem gone
Doesn't seem to make a difference. I think it's to do with the Band Frequencies as I have a UK phone. Would it be because I'm on ICS at all? I've flashed a TELUS radio too which didn't help.
Well you would only be able to get 2g in north america. But now that I think about it I believe telus 2g is cdma then if so theirs nothing you can do
OK I looked it up and telus 2g is cdma. Somebody had told me this on xda a while back but its been so long I forgot about it. Unfortunately you can't use your dhd on telus,though their are other GSM providers
Ah okay. That sucks but thanks for the definitive answer
Sent from my Milestone using xda app-developers app
On ur dailpad press *#*#4636#*#* it will bring up the service menu choose phone information after that click menu button it will show several options choose the one on the top left corner(select radio band) set it to USA band n see if it works i m not 100 % sure but i think it will work. Let us know if it did. Gud luck
Sent from my Desire HD using xda premium

[Q] HTC desire HD A9191 3G issue

Hi
just got 1 DHD from ebay (with AT&T logo) but it seems to not work on 3G networks in my country.(Albania).
the 3G operator is working on 2100 MHz but phone seems to get only Edge.
just did uprade it to the last official ROM. 3.12.405.1
baseband : 12.65.60.29U_26.14.02.28_M.
Even tried to change the radio version to some different ones found on this forum but no success.
any help is needed urgently as if there is no 3G connection im going to send it back to seller.
br
davaxhiu said:
Hi
just got 1 DHD from ebay (with AT&T logo) but it seems to not work on 3G networks in my country.(Albania).
the 3G operator is working on 2100 MHz but phone seems to get only Edge.
just did uprade it to the last official ROM. 3.12.405.1
baseband : 12.65.60.29U_26.14.02.28_M.
Even tried to change the radio version to some different ones found on this forum but no success.
any help is needed urgently as if there is no 3G connection im going to send it back to seller.
br
Click to expand...
Click to collapse
If you have an att logo, then I am afraid that it is an inspire 4g and not a dhd. So, probably you won't have 3g on,Europe. Make sure in about phone.
Sent from my GT-N7000 using xda app-developers app
I have the same problem. Mine is a A9191 model branded att.
do i have to change the radio version?
thx
Albi75 said:
I have the same problem. Mine is a A9191 model branded att.
do i have to change the radio version?
thx
Click to expand...
Click to collapse
that does not exist. Dhd is not att branded, inspire 4g is. Changing radios won't solve the issue, because it is hardware issue and not software.
Sent from my GT-N7000 using xda app-developers app
Than i think i have to send it back to Hong Kong :banghead:
I have one more question : one the sw details i shows that this device is a HTC DESIRE HD , as according to the rom version, so can i check if this is a 4G or a desire HD????
Any help os needed before going at the post office.
Br
Sent from my GT-I8320 using xda app-developers app
davaxhiu said:
Than i think i have to send it back to Hong Kong :banghead:
I have one more question : one the sw details i shows that this device is a HTC DESIRE HD , as according to the rom version, so can i check if this is a 4G or a desire HD????
Any help os needed before going at the post office.
Br
Sent from my GT-I8320 using xda app-developers app
Click to expand...
Click to collapse
I am not sure, but if the device has an att logo at the back, is definitely an Inspire 4G. You can set that to say Desire HD in about phone if the phone was rooted by modifiying the build.prop.
Check your apn setting with your carrier, if it is well set and you have no 3G, then ask the seller.
davaxhiu said:
Hi
just got 1 DHD from ebay (with AT&T logo) but it seems to not work on 3G networks in my country.(Albania).
the 3G operator is working on 2100 MHz but phone seems to get only Edge.
just did uprade it to the last official ROM. 3.12.405.1
baseband : 12.65.60.29U_26.14.02.28_M.
Even tried to change the radio version to some different ones found on this forum but no success.
any help is needed urgently as if there is no 3G connection im going to send it back to seller.
br
Click to expand...
Click to collapse
same issue have anyone found solution.............................

[Q] 3G not working on my DHD/inspire 4G

hi, I have installed JT R30 by RB on my DHD but 3G is not working. checked the APN setting, but no luck. do I need to install any Radio for 3G to work? right now its 12.56.60.25U_26.10.04.03_M. plz help. it did not work with ICS by blackout. :crying:
Whether ur phone is Desire HD or inspire 4g and are u from india. If inspire 4g, then 3g won't work in India as the inspire uses different network bandwidth than present in India.
Sent from my Inspire 4G using xda premium
hey OP, welcome to the forums.
I would change your username as it is your googlemail account and can be used for malicious purposes.
Secondly I don;'t believe that the IG4 works in India
Third, have you tried a different ROM or a full wipe?
Inspire 4G works like a charm in India including 3G. I have used it. Please mention your carrier. Many 3G carriers are providing connectivity problems in India right now.
Sent from my HTC Sensation XL with Beats Audio X315e using Tapatalk HD
myne is inspire 4G. network provider is Airtel. Gujarat India. its rooted phone. bought it from US. ATT was the network provider ter. I tried 3 different ROMS, but it didn't work with any of them. 2.3.3, 4.0, 4.1. Wat to do?
[email protected] said:
myne is inspire 4G. network provider is Airtel. Gujarat India. its rooted phone. bought it from US. ATT was the network provider ter. I tried 3 different ROMS, but it didn't work with any of them. 2.3.3, 4.0, 4.1. Wat to do?
Click to expand...
Click to collapse
Airtel does not have its own 3G footprint in Gujarat, it connects to !dea cellular 3G when a subscriber attempts a connection. Try a different 3G SIM of Gujarat like !dea or Tata Docomo.
Sent from my HTC Sensation XL with Beats Audio X315e using Tapatalk HD
Ya I know that.. but my friend has sensation and he uses air tel only. 3G works fine for him. Its not rooted. Anyways I will try different sim and see, how it behaves.
Sent from my Desire HD using xda app-developers app
There is difference in Network
HTC Inspire 4G
HSPA+ 850/1900MHz
GSM/GPRS/EDGE 850/900/1800/1900 MHz
HTC Desire HD
Europe:
•HSPA/WCDMA: 900/2100 MHz
•GSM: 850/900/1800/1900 MHz
Asia Pacific:
•HSPA/WCDMA: 900/2100 MHz
•GSM: 850/900/1800/1900 MHz
So if you have Inspire 4g then you will not get 3g network in India.
Sent from my Inspire 4G using xda premium
So you are also using inspire 4G only rit? And no 3G.. u tried using different service provider?
Sent from my Desire HD using xda app-developers app
Yes. I was having HD2 on which I was getting 3g but on inspire 4g I am not getting 3g
Sent from my Inspire 4G using xda premium

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