Unable to connect to computer - Galaxy Note II Q&A, Help & Troubleshooting

Hey all,
My galaxy note 2 will not connect to my computer (Mac, mountain lion) at all.
Everytime I try I get the message from Android File Transfer saying "Could not connect device" "Try reconnecting or restarting device".
I have done this so many times but still won't work. The kies software does not work either.
Any advice or help would be appreciated. I should say though that when I first got the phone i was able to connect it to my computer. However, after I unlocked the sim that's when it stopped being able to connect. Not sure if this is related or not.
thanks!

Related

Flashed firmware, phone now refuses to connect to WM Device Center

So I was bored tonight and figured I'd try installing some new firmware on my T-Mobile Dash. A Google search brought me to this thread:
http://forum.xda-developers.com/showthread.php?t=354126
I followed the instructions and installed that firmware and it appeared to go off without a hitch. Then upon further exploring the forums here I discovered that there's a WM 6.1 firmware out so I thought I'd install that one instead.
Turns out, after doing the first sync my phone now absolutely refuses to connect to my computer no matter what I do. I've been desperately trying to get it to connect for over an hour. I've rebooted the device, rebooted the computer, tried a different computer, nothing will make it connect. The PC makes the "usb connected" sound effect when I plug it in, but WMDC can't detect it and nothing shows up in My Computer.
Any ideas? This phone is pretty worthless if I can't get it to connect to the computer, I really need to get this working.
chefgon said:
So I was bored tonight and figured I'd try installing some new firmware on my T-Mobile Dash. A Google search brought me to this thread:
http://forum.xda-developers.com/showthread.php?t=354126
I followed the instructions and installed that firmware and it appeared to go off without a hitch. Then upon further exploring the forums here I discovered that there's a WM 6.1 firmware out so I thought I'd install that one instead.
Turns out, after doing the first sync my phone now absolutely refuses to connect to my computer no matter what I do. I've been desperately trying to get it to connect for over an hour. I've rebooted the device, rebooted the computer, tried a different computer, nothing will make it connect. The PC makes the "usb connected" sound effect when I plug it in, but WMDC can't detect it and nothing shows up in My Computer.
Any ideas? This phone is pretty worthless if I can't get it to connect to the computer, I really need to get this working.
Click to expand...
Click to collapse
Settings\Connections\USB to PC untick enable advanced network functionality.

[Q] USB Connection problem

Hi All, I've got a USB connection problem with my Galaxy Nexus. When I connect it to a computer, it will start charging, but doesn't show that it's connected to a computer and the computer doesn't show that a device is connected. I've tried on a few different Windows machines and don't get any change in the device manager. There is no "unknown device" nor device with an error. I've been searching the Internet and this forum, but still can't find the problem after a couple of days. Here's some details and things I've done:
I did not install the "force fast charge" kernel mod.
I've tried a couple different cables and verified that the cables worked with my wife's Galaxy II.
I've tried several different computers.
I've tried MTP and PTP storage options.
I rebooted everything several times.
I drank heavily.
I tried a factory reset.
I updated Windows Media Player to get the latest MTP software.
I installed drivers packages even though it never gets to the point of installing drivers.
Does anyone have any other ideas before I smash this thing with a hammer?
Does anyone have any ideas? At this point, I'm thinking there is a hardware problem.
Go into Menu -> System Settings -> Developer Options -> Turn on USB Debugging.
Not a guarantee, but something to rule out.
I've got USB Debuging on. Thanks for the reply.
Can anyone help? I'm having the same exact problem. My phone charge but is not detected by my computer. I am having this problem right after flashing AOKP ROM B35. This is very important, one mistake and my phone will be bricked as a computer to phone is so important !! There is nothing detected at all under device manager. Tried it on several laptop to make sure it isn't just my computer.
someone?
Uninstall the drivers you have for the s2. Reboot and install the official drivers for the galaxy nexus. Reboot. Then try.
If that doesn't work... let the phone load a while and just keep trying other ports on the computer. I saw this with my other gnex that it would take a while to realize a USB to be connected. Also make sure the USB is in completely... don't jam it in but make sure you know its All the way in. ( no pun intended) What's funny is my gnex will detect it instantly... but the other one takes a few tries.
Sent From My Sprint Galaxy Nexus via Xda Premium
Thank you dude. It doesn't work. Prior to installing this rom, my nexus is detected instantly. There is something wrong with the process i root or something. Now i can't do anything as It is not detected by my computer. Someone please help.
Indeed is the rom that is causing the problem. I opened NEXUS toolkit and rebooted my phone into boot image. It will sense it and i can operate from there. I've restored to factory and now my phone is being detected. I hope the thread starter gained something out of it too

Kies Air Message on PC.

When I opened Kies Air on my phone, it says “When Kies is installed on your PC, you will be able to compose messages and notification on your PC”. Have anybody actually accomplished this? Whenever I opened Kies Air Message on Kies installed on my computer, I get the “Your computer is not currently connected to Wi-Fi or can not find a device”. My note2 is plugged in via USB, please help.
Sure somebody got this to work? yes? no? maybe?
I figured out the problem for those who are searching an answer to this.
1. Make sure your computer and your phone is on the same connection network.
2. Have Kies installed your PC, then go to Start, and type in KiesAirMessage.exe in the search box, this will open the KiesAirMessge standalone.
3. Turn on and start KiesAir on your phone. The PC will send your phone a code, putting this code into KiesAirMessage on your PC will allow the connection, you will only have to do this the first time.
4. Profit.

[Q] USB stopped working after failed odin flash

Hi, I recently tried using a stock image with odin for my galaxy tab pro 8.4. Odin started flashing but failed when sending system.img.
I tried this process twice and got the same result even using a different USB port in may computer and a different cable but, after the second try (and as the first one I disconnected the computer and restarted into download mode), the tablet usb stopped working.
When I connected it in my first two tries, I got the typical windows sound when you connect anything in the usb, now I dont get anything and not even in the device manager. I tried with another computer and got the same problem, no usb connected sound and nothing in device manager.
My device is now stuck in odin mode. If I try to reboot normally I get into download mode but with the message "Firmware upgrade encounterd an issue. Please select recovery mode in Kies & try again".
I have tried deleteing de drivers and installing kies but still nothing.
Can you help me please?
Nevermind
MarcoZM1978 said:
Hi, I recently tried using a stock image with odin for my galaxy tab pro 8.4. Odin started flashing but failed when sending system.img.
I tried this process twice and got the same result even using a different USB port in may computer and a different cable but, after the second try (and as the first one I disconnected the computer and restarted into download mode), the tablet usb stopped working.
When I connected it in my first two tries, I got the typical windows sound when you connect anything in the usb, now I dont get anything and not even in the device manager. I tried with another computer and got the same problem, no usb connected sound and nothing in device manager.
My device is now stuck in odin mode. If I try to reboot normally I get into download mode but with the message "Firmware upgrade encounterd an issue. Please select recovery mode in Kies & try again".
I have tried deleteing de drivers and installing kies but still nothing.
Can you help me please?
Click to expand...
Click to collapse
For anyone facing this, you have to wait for the tablet to run out of battery and then connect it again to the computer. It will be detected as before.

Problem: conecting A5 to Laptop

Hi, I am needing some help. I connect my A5 to my laptop but a pop up from Win10 says that doesn't recognize the usb device. And continue saying that the last usb device connected didn't work correctly and windows didn't recognize it.
I think this happened after installing ADB and some other things like ZX3 to try to unlock my A5 and then uninstalled them, so perhaps I deleted some drivers in the process.
Can you suggest any solution for me to try?
Thanks in advance!!!!
cbasualdo said:
Hi, I am needing some help. I connect my A5 to my laptop but a pop up from Win10 says that doesn't recognize the usb device. And continue saying that the last usb device connected didn't work correctly and windows didn't recognize it.
I think this happened after installing ADB and some other things like ZX3 to try to unlock my A5 and then uninstalled them, so perhaps I deleted some drivers in the process.
Can you suggest any solution for me to try?
Thanks in advance!!!!
Click to expand...
Click to collapse
Try connecting your device and then deleting its drivers in the device manager. After that reconnect it and it should show up as normal. Let me know if it helped
No, already tried that. Same message. Thanks!
I tried another usb port on my laptop, and recognize the phone. I don´t know we after some cel phone configurations I lost connection and recognition.
I tried again the first port and touch some items in the developers option, set the MTP protocol and now it seems working.
I stil don´t understand what I have to do to establish a good connection for every time I need it.
Regards.
Hi all. I'm back because I stll have the same problem. Can't connect A5 to laptop. The message says that there is a bad descriptor. It is the 43 error code from window 10. I tried downloading lastest Samsung drivers that comes in an .exe file and installed them. But same error.
Even trying to update the error driver to the lastest samsung usb driver, window says it already has the latest drivers and do not installed them.
Every suggestion from searching in google tried. Don't know what else can I do!!!!
Thanks for your suggestions!!!!!
cbasualdo said:
Hi all. I'm back because I stll have the same problem. Can't connect A5 to laptop. The message says that there is a bad descriptor. It is the 43 error code from window 10. I tried downloading lastest Samsung drivers that comes in an .exe file and installed them. But same error.
Even trying to update the error driver to the lastest samsung usb driver, window says it already has the latest drivers and do not installed them.
Every suggestion from searching in google tried. Don't know what else can I do!!!!
Thanks for your suggestions!!!!!
Click to expand...
Click to collapse
Try to turn on usb debugging in developer option
Yoodaddy16 said:
Try to turn on usb debugging in developer option
Click to expand...
Click to collapse
Already on.
SOLUTION!!!!!
I was using an old usb type-A cable with a usb type-a to type-c adapter. I tried using the original Samsung cable and it worked!!!!
I can believe this was the problem!!!
Hope I can help another with this! Thanks to all for your support!!!
Hi, I continue finding problems to connect A5 with Laptop. After finding the original problem was the cable, I now use always the original cable.
The problem is that the phone doesn't appear in windows explorer unless I go to developer options and set the USB configuration from RNDIS (Ethernet USB) to MTP (Media Transfer Protocol). After that, a pop-up appears asking for permission for data access. I have to agree with the pop up to see the phone in the laptop.
I think I have to change permissions to granted for ever the MTP. Am I right? Where do I have to set it?
Thanks in advance!!!!
New update!! I have just chat with Samsung. The told me to dial *#0808#. That access the USBSettings options. There I changed the default to MTP + ADB.
Now I no longer need to access the development options. It still appears the pop up, asking for permission, but for now I can live with that!!!

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