I bought my s3 on friday had my mom pick it up from best buy. this morning i went to shower and left the phone on the shelf playing music at least 6+ inches away from the edge of the shelf which over looks the toilet, some how while shampooing my hair the phone fell into the toilet...... :crying:i took it out dried it blew dry it a bit and then put it in rice as few suggested and read online..... what im asking is there anything i can do/say to ATT/Samsung/Best buy to get another one w/out having to pay 200 dollar deductible for ATT insurance? i would not care about paying up too 100 too get another one but i realize its highly unlikely. the phone is not even a week old and pray a miracle can happen.... any answer would be greatly appreciated...
Brooklynsour said:
I bought my s3 on friday had my mom pick it up from best buy. this morning i went to shower and left the phone on the shelf playing music at least 6+ inches away from the edge of the shelf which over looks the toilet, some how while shampooing my hair the phone fell into the toilet...... :crying:i took it out dried it blew dry it a bit and then put it in rice as few suggested and read online..... what im asking is there anything i can do/say to ATT/Samsung/Best buy to get another one w/out having to pay 200 dollar deductible for ATT insurance? i would not care about paying up too 100 too get another one but i realize its highly unlikely. the phone is not even a week old and pray a miracle can happen.... any answer would be greatly appreciated...
Click to expand...
Click to collapse
Yeah, the countless number of people who've dropped their phone into the toilet. You could ask bestbuy but I doubt they will refund you/replace since this is an issue you brought upon yourself.
DarthDerron said:
Yeah, the countless number of people who've dropped their phone into the toilet. You could ask bestbuy but I doubt they will refund you/replace since this is an issue you brought upon yourself.
Click to expand...
Click to collapse
i didnt drop it in there, the phone vibed itself to the edge i guess from the music being loud and phone not having the slightest bit of friction?
Phone shouldn't be in the bathroom while showering. High humidity isn't the best thing for electronics.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
+1
Sent from my SAMSUNG-SGH-I747 using xda premium
lol very true but not too helpful the phone works fine besides the speaker...... please some advice i begggggg
Sorry to say it man but you may be out of luck. Water damage is really tough to talk your way out of, even if the phone vibrated itself into the toilet, you still set it there.
Maybe find someone who can do speaker repairs or else you may just have to deal with whatever fee it is.
I'd consider myself lucky that it still works at all, minus the speaker. Yeah, it's an important feature but with water damage...it's usually a non-working device with a $200 price tag to fix.
Yeah that's absolutely a bit of a tough position. Definitely not the best place for a phone, but you do have options. You could call AT&T and beg for mercy, threaten to switch, call retention, or do something like that though. I would say first just try to win over the sympathy of someone working there. They're people too and a lot of people have had toilet-phone related incidents haha.
I believe that you have a certain number of days with Best Buy to buy the protection plan. I also don't know how rigorously they test it to return withing their 14 day return policy. I might try a couple of stores if I didn't meet with success. With iPhones they put them into baggies with rice.
Good luck.
after testing it yeserday i put it back in rice cuz there was some moisture left on the front cam.... today its all gone and the phone works pretty fine, but like i stated before everything but the speaker..... i spoke with the insurance company for ATT with is asurian and they told me 200$ deductible best buy told me im basically screwed and that i can try and go to the best buy store and try and beg them to let me either exchange it or kick rocks....i wish i can pay another 50 for another phone.... they should have some policy for phone under 7/14 days old and if it works should be able to exchange for a newer one.... FML, if phone had a bit more friction, it dove into the water on its own =( thanks for suggestions ^
Brooklynsour said:
if phone had a bit more friction, it dove into the water on its own =( thanks for suggestions ^
Click to expand...
Click to collapse
This actually made me laugh. Please don't try to play the victim here. This was 100% your fault. Don't blame the phone for not having enough friction.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
lol i didnt drop it in the toilet it vibed in there my fault was bringing in the bathroom but all the other 100+ times i brought my old skyrocket in the bathroom and set in the same place playing music it never moved or anything and the s3 on the first time i bring it to play music it slides of the shelf is pretty unexpected especially when im washing the shampoo out my hair.....
Brooklynsour said:
I bought my s3 on friday had my mom pick it up from best buy. this morning i went to shower and left the phone on the shelf playing music at least 6+ inches away from the edge of the shelf which over looks the toilet, some how while shampooing my hair the phone fell into the toilet...... :crying:i took it out dried it blew dry it a bit and then put it in rice as few suggested and read online..... what im asking is there anything i can do/say to ATT/Samsung/Best buy to get another one w/out having to pay 200 dollar deductible for ATT insurance? i would not care about paying up too 100 too get another one but i realize its highly unlikely. the phone is not even a week old and pray a miracle can happen.... any answer would be greatly appreciated...
Click to expand...
Click to collapse
My friend's iphone had water damage and geeksquad fixed it for free with a warranty. Im not sure how much the warranty is but im guessing its way cheaper than 200 dollars lol. Some dude dropped his s3 in poop water and putting it in rice worked perfectly maybe the poop was the charm xD
R.I.P
Your Phone's speakers
yea its working now after the rice but im gonna take it to best buy either tomorrow or friday and pray i leave with a positive mood and smiley face lol.... the phone should have a 30 day warranty from best buy and like 90 days or w/e it is from samsung but the lady from samsung told me that after water damage the warranty is basically gone and if the technician see a problem with the motherboard it will cost alot of money.... =(
I agree with Samsung stance on that. By no means was your phone defective.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Since this is resolved I will close it since it is turning into a flamefest
Friendly Neighborhood Moderator
Related
Yo guys, Had a bad day today.... Broke the screen on my phone. Does anyone know where to get replacement screen's from now a day's? Preferably not Ebay as i hate it but If that's the only place i guess i must. Now I have checked ebay but the ammount of Galaxy Nexus S Screen's that are on there it didn't seam like anyone would have any replacement screen's... could be wrong though! Any help appreciated
Kind Regard's James Mackay
You broke the screen already!? What happened?
You not going to tell me that you didn't insure device worth 500quid?
Sent from my GT-P7510 using xda premium
ill admit that this is the first phone ive had that i DID insure !
What happened? ... How is broke?
I was wondering how long it would be before someone killed one. I very much doubt you'll have any luck sourcing a screen for one this soon after it's release, your only choice might be to contact Samsung regarding repair I'm afraid.
Haha, yep I broke the screen. Well I've cracked it any whoo. Still working perfectly fine . I dropped it yesterday when I was walking to work. Landed right on a curb....
Yeah I didn't insure it, never dropped the previous phones I've had, this ones a slippery bugger though.
I didn't think there'd be screens out yet, I'll keep my eyes posted for some. Anyone know any decent sites to check?
Sent from my Galaxy Nexus using Tapatalk
wizkid6000 said:
Haha, yep I broke the screen. Well I've cracked it any whoo. Still working perfectly fine . I dropped it yesterday when I was walking to work. Landed right on a curb....
Yeah I didn't insure it, never dropped the previous phones I've had, this ones a slippery bugger though.
I didn't think there'd be screens out yet, I'll keep my eyes posted for some. Anyone know any decent sites to check?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
There wont be any replacement screens out for quite a while im afraid, maybe 6 months or more as this is such a new phone and all available stock will be going to make the phone itself or held by samsung for repairs. As mentioned before your only option if you want it fixed is to send it back to samsung for repair or claim under your contents insurance if you have accidental cover.
Mark.
wizkid6000 said:
Haha, yep I broke the screen. Well I've cracked it any whoo. Still working perfectly fine . I dropped it yesterday when I was walking to work. Landed right on a curb....
Yeah I didn't insure it, never dropped the previous phones I've had, this ones a slippery bugger though.
I didn't think there'd be screens out yet, I'll keep my eyes posted for some. Anyone know any decent sites to check?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
do you have accidental damage on your home insurance? might be worth checking if they will cover you that way. All my gadgets are covered this way, whether inside or outside the house.
God know's ha, I'm currently living at my mother's so no idea if she has or not! Ahhh well, as i said i didn't expect there to be any screens. I can still use the phone, and at the moment can't be arsed with the hassil of ringing all these place's to check if they will replace it. Thanks anyway's guys, Got a perspective from it if anything .
Did you pay for it with a credit card? You may be covered for accidental damage eg barclaycard:
Purchase protection
Buy eligible goods worth over £50 with a Visa or MasterCard credit card and they will be protected against accidental damage, loss or theft for the first 90 days, subject to an excess of £50. If any of these occur in that period, you should notify us within 45 days of the incident, and the police within 36 hours. You're covered for:
Sent from my Galaxy Nexus using XDA App
You might want to look into a warranty like square trade. I was looking at insurance options myself and square trade seems to be the best. They allow you to buy insurance for a phone that is up to 30 days old. It might not be the most ethical thing to do to buy it for an already broken phone but they wouldn't offer that service if it wasn't profitable for them.
The plan is not cheap, and there is a deductible for replacement but it beats having a broken phone for 2 years.
http://www.squaretrade.com/pages/android-landing1#coveragePop
wizkid6000 said:
can't be arsed with the hassil of ringing all these place's to check if they will replace it.
Click to expand...
Click to collapse
I am shocked . 500 quid phone barely a couple of weeks old and you can't be arsed to get it fixed? I would have literally in tears!
i saw on eBay it has already full housing.
The only parts site I know of is cnn.cn.
It doesn't look like they have anything for this phone right now though.
Well it isn't that bad. I can still use the phone perfectly and only notice the cracks when the screen is off. I can't get hold of a screen and am not dealing with insurance company a cause I feel them to be a majour pain in the arse. No point in getting worked up over something I can't change . I'll buy a screen when I find one online. Thanks for all your options though
Sent from my Galaxy Nexus using Tapatalk
I'll be going to china on december 7-8 and 14-16, i'll check it out for you, i'll look on the 7, and let you know, and if the price is ok, you can paypal me and i'll buy it on the dec 14, at present i'm searching for white nexus s battery cover for members in this forum.
dont expect the screen to be cheap, i remember the nexus s screen cost approximate USD 120 when the phone was first released.
I have had my Galaxy Nexus for 5 days, and have also cracked the screen.
Problem is I have no idea how it happened. Phone was fine this morning when I set out for work and put it in my trouser pockets. But when i got to work and went to use it there was a huge crack across the screen, about at the point where the curve starts.
So i thought i would try my luck and see if I could get it replaced under warranty, as i had not dropped it or damaged it in any other way, so felt it was a manufacturing defect. Unfortunately I had no luck. As far a Phones4u (Where ig got it from) are concerned a cracked screen is accidental damage, so i will have to pay to get it repaired.
Then they quoted me a cost of £40-£70 for the repair, with the final cost inside that range depending on the amount of damage they had to fix. Now if the fix comes in under £70 i will be extremely happy. When i broke a Galaxy S screen it was £70 for the part alone, so under £70 for the part and fix looks like a good deal, so i accepted thinking i would get nowhere with my warranty argument.
I am waiting for the catch as currently it sounds too good to be true, as i was expecting something closer to £200. I will let you all know how it goes.
Pics or it didn't happen
telepathically sent with my Galaxy Nexus which is being imprisoned by FedEx
pics
same thing happened to me, dropped from 2 feet onto linoleum.
still very usable, only somewhat annoying. guess i will wait a few months for replacements to appear. in the meantime i am ordering a case. also just want to say i have never dropped and broken a phone in my life before this.
Well, not even 24 hours into owning my Samsung Galaxy S3, I now have spidered front glass. Phone was sitting on the kitchen counter. Apparently my wife’s new freakin cat was up there sniffing around. As I walked in from the garage it freaked out and shot off the counter taking my phone along for the ride. I guess it landed just right causing the front glass to spider.
Good news is I have insurance through T-Mobile. Bad news is the deductible is a $130 dollars. On top of that, T-Mobile didn’t have my account set up correctly. It still showed me owning my HTC Sensation. So when I got on the phone with the insurance company they said they could only replace my phone with a Sensation.
Had to call back T-Mobile to get that straighten out and then call back the insurance company. Now they say I have to wait 2 days before completing my claim to confirm with T-Mobile that I actually own a Galaxy S3. They said I should be getting my phone on Friday once everything checks out.
Now I have to sit here and look at my poor broken phone. I can’t start my healing process until I have the new one lol.
hahahahaha!! daammn that sucks I feel for you man. That's crazy sad.. Get a case on the new one asap..
Evo_Pimpin said:
Well, not even 24 hours into owning my Samsung Galaxy S3, I now have spidered front glass. Phone was sitting on the kitchen counter. Apparently my wife’s new freakin cat was up there sniffing around. As I walked in from the garage it freaked out and shot off the counter taking my phone along for the ride. I guess it landed just right causing the front glass to spider.
Good news is I have insurance through T-Mobile. Bad news is the deductible is a $130 dollars. On top of that, T-Mobile didn’t have my account set up correctly. It still showed me owning my HTC Sensation. So when I got on the phone with the insurance company they said they could only replace my phone with a Sensation.
Had to call back T-Mobile to get that straighten out and then call back the insurance company. Now they say I have to wait 2 days before completing my claim to confirm with T-Mobile that I actually own a Galaxy S3. They said I should be getting my phone on Friday once everything checks out.
Now I have to sit here and look at my poor broken phone. I can’t start my healing process until I have the new one lol.
Click to expand...
Click to collapse
Sorry to hear that...ummm quick start d/l stuff and trying everything before you send back....not going to hurt and try things, if you brick it...so what....
No really, hope you get your phone soon, I know the feeling. I bricked my S3 day 1 hour 3....was without for 4 days. BTW good movie quote, one of my favs.
man that sucks, sorry dude....i shattered my front glass recently, as well =(
such a horrible feeling isn't it? at least i had my phone for about a month when it happened. if this happened to me within 24 hours of owning it like you, i might have very well started crying.
my takeaways from my traumatic experience were:
the S3 seems fairly fragile, as shown by other xda folk who have also shattered the screen.
i usually keep my phone "naked" but have opted now to go for a fairly thick case. i don't think the "skins" like ghost armor will cut it for me anymore (my usual go-to). worked great on my S2 but i'm not taking any more chances. such a shame too, the phone looks so great as is. covered up with a case, it just looks like any other ordinary phone
asurion has pretty darn good service
this was my first ever asurion claim and although the 130 dollar deductible sucks, which just adds insult to injury (almost literally) after ruining your brand-new shiny device, i was impressed by asurion's speed. i shattered my phone on a wednesday at 3pm, ordered the replacement at 4pm and they had a BNIB! S3 in my hands by 11am thursday. sucks you had that glitch with the sensation though.
again, sorry for your loss. i hope your back in the saddle soon!
TheAxman said:
Sorry to hear that...ummm quick start d/l stuff and trying everything before you send back....not going to hurt and try things, if you brick it...so what....
No really, hope you get your phone soon, I know the feeling. I bricked my S3 day 1 hour 3....was without for 4 days. BTW good movie quote, one of my favs.
Click to expand...
Click to collapse
Just out of curiosity how did you brick it? I'm getting mine in a couple of days and I want to make sure I don't do that lol
The motherless goat epidemic is a serious problem, i am petitioning for it to be addressed on the presidential platform this year! sorry to hear about your phone that does suck, i know id be pissed!
I've been super careful with this phone and I'm gonna try and stay careful cause I like to keep my "naked" too lol
Sent from my SGH-T999 using xda app-developers app
Cats ruin everything! My step-mom used to let our cat walk on the keyboard because she thought it was funny, and then one day it popped all the keys off...
danielrod said:
Just out of curiosity how did you brick it? I'm getting mine in a couple of days and I want to make sure I don't do that lol
Click to expand...
Click to collapse
Think he flashed an international rom
Sent from my SGH-T999
Sorry to hear that. RIP
Your wife's cat?
Sent from my SGH-T999 using xda premium
I had my LG G2x for 2 or 3 days before I ruined it. I was at a friends house to go swimming. I changed and put the phone in my swim trunk pocket. I had just recovered from a surgery (testicular cancer removal) and was pretty excited to go swimming since all I could do before was lay down. Anyways, I just dove right in and didn't realized my phone was in my pocket. After a few minutes in the water, it was like a lighting bolt struck me, I remembered my phone was in my pocket still. I was super pissed.
Luckily I had Asurion insurance and it got replaced couple days later. Bad thing was I had my old Nexus One but it wasn't working to well. I still had my HTC G1 so for those 2 days, I ended up using the G1. Such a tiny screen and so slow.
Now I baby the crap out of my GS3. Skin and screen protector and no cats. :good:
I thought the glass was strong, gorilla glass 2 no less. My daughter dropped mine from the kitchen table onto the ceramic tile floor, thank God no damage.
I've seen the video of the guy dragging a gs3 and iPhone 4s around a parking lot tied to the bumper of a car and the gs3 survives no problem.
T-Mobile Samsung Galaxy S3 SGH-T999 Tapatalk 2
Do not do ANY other roms/kernels/radios, for other makes of the S3. PERIOD. Only the SGH-T999 tmo. They will hard brick. I didn't read, and did a 9300 rom. Bam, off and never returned. Bought a Jtag box, won't be without again.
Sent from my SGH-T999 using xda premium
---------- Post added at 09:34 PM ---------- Previous post was at 09:33 PM ----------
Sent from my SGH-T999 using xda premium
Btw... your account wasn't set up wrong.. the system just takes at least a few days of you using the new phone before the insurance will transfer over to the new phone
Sent from my SGH-T999 using Tapatalk 2
Does anyone know how many claims you can have with Asurion in a year? If its only one, then I'm going to super paranoid with my phone.
Sleef said:
Your wife's cat?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yes the wife and my 5 year old daughter have been wanting a cat for like 2 years now. I finally give in and 3 weeks into owning the cat, it has already cost me
i think it's 2 claims per year.
Sent from my Galaxy using xda premium
Lol damn that sucks I wish I could help you seeing as I fix phones but the part alone cost over 200
Sent from my SGH-T999 using Tapatalk 2
is there an easy way to buff out scratches on the phone, I have no clue how I got them cause I've used a case since day one and lay the phone on its back, and don't carry keys in that pocket (nothing at all really) but I can feel the scratches when I run my finger nail along the glass in tiny areas and barely see them in sun light... I'm not stressed about it, but thought I'd ask lol. Sorry to the op for the cats misfortune... You did get rid of it right??
I have a feeling they turn pink or red and they are the W1 and W2 under the back cover but I can't find a definitive answer. Can someone that has dropped this phone in water and triggered them confirm it for me?
When I exchanged mine the rep looked at the white dot to the LEFT of the battery. Don't think the W1 and W2 are the water indicators.
Sent from my SGH-I747 using xda premium
Optimizer said:
I have a feeling they turn pink or red and they are the W1 and W2 under the back cover but I can't find a definitive answer. Can someone that has dropped this phone in water and triggered them confirm it for me?
Click to expand...
Click to collapse
I had the unfortunate experience of dropping mine in water about 2 months ago. There are 2 indicators that are easily seen to my knowledge with just removing the back cover:
- Just to the left of the battery approx 2/3 the way up from the bottom of the phone there is a little hole with a normally white dot indicator. This will turn red if subjected to water
- The battery also has an indicator on the bottom where the charging contacts are. This is normally a white strip that will also turn red when subjected to water
Just a note that mine was -fully- submerged for approximately 60 seconds and it took about another 60 seconds before I got the battery out (fumbling a wet phone to get the back cover off). I popped the battery out and put all of the separate pieces fully covered in about an inch of rice both on top and bottom for about 24 hours. After turning everything back on things were crackling and popping for a bit and I resigned myself to just getting a new one. However I left it on and the next day it worked completely fine! Nothing is different and works just like when it was new a few months prior.
Kudos to Samsung for making a phone that can take this and still keep working!
Hope this helps.
- D
thank you so much!
thank you so much!
Optimizer said:
thank you so much!
Click to expand...
Click to collapse
Just for information purposes... the i747 doesn;t have as many water indicators as its i9300 twin. And the one on the phone that it does have can be..uh... "replaced".
Not sure how to "replace" the one on the battery; though a new battery isn't that expensive.
mine slid off a shelf into the toilet by itself because of loud music i guess but the battery strip is pink but the other one is red is there anything i can say or do to get a different one the phone is about 4-5 days old not on dent scratch or anything, the phone works just not the speaker phone i got it from best buy and have ATT insurance which will make me pay 200 dollar deductible for anther 1
Brooklynsour said:
mine slid off a shelf into the toilet by itself because of loud music i guess but the battery strip is pink but the other one is red is there anything i can say or do to get a different one the phone is about 4-5 days old not on dent scratch or anything, the phone works just not the speaker phone i got it from best buy and have ATT insurance which will make me pay 200 dollar deductible for anther 1
Click to expand...
Click to collapse
That would be insurance fraud my friend. Not the best place to discuss that type of thing. Replacing it for yourself is one thing, replacing it and sending in for warranty as if nothing happened = no no. I would just go into the best buy store tell them your speaker isn't working. If your lucky they won't check the water DMG seals
AT&T SGS3 Marble White
Team AoCP 4.6 The Collective ROM
Medical Marijuana Supporter
how is that insurance fraud i alrdy have ATT insurance? the guy above said it
Brooklynsour said:
, the phone works just not the speaker phone i got it from best buy and have ATT insurance which will make me pay 200 dollar deductible for anther 1
Click to expand...
Click to collapse
Maybe I misunderstood, I thought you were trying to replace the water damage indicator then take it into best buy and say that you had bought the phone and the speaker didn't work hoping they would replace it for free due to the fact that you recently bought it, because of your mistake of dropping it in the toilet.
AT&T SGS3 Marble White
Team AoCP 4.6 The Collective ROM
Medical Marijuana Supporter
defnow said:
When I exchanged mine the rep looked at the white dot to the LEFT of the battery. Don't think the W1 and W2 are the water indicators.
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
+1 This.
Had a warranty exchange through AT&T and they ask what the color of the dot next to the battery compartment is. White - Good. Anything else - horrible times for the whole family.
Dankest said:
Maybe I misunderstood, I thought you were trying to replace the water damage indicator then take it into best buy and say that you had bought the phone and the speaker didn't work hoping they would replace it for free due to the fact that you recently bought it, because of your mistake of dropping it in the toilet.
AT&T SGS3 Marble White
Team AoCP 4.6 The Collective ROM
Medical Marijuana Supporter
Click to expand...
Click to collapse
lol i would do that if i can, its not fair phone is a week old works perfectly fine except for the speaker no sounds...
Brooklynsour said:
its not fair phone is a week old
Click to expand...
Click to collapse
It is very fair. Don't let it fall in water. Electronics 101.
Unfortunately the previous poster is right. I know its not exactly helpful to just say not to let it fall in water but its true. If you haven't let the phone dry out completely I'd try the bag of white rice trick. Its a last ditch effort but it has been proven to work in some cases. Drop the phone in a bag of rice for 24 hours and see if it soaks up any moisture.
Sent from my Nexus 7
Brooklynsour said:
lol i would do that if i can, its not fair phone is a week old works perfectly fine except for the speaker no sounds...
Click to expand...
Click to collapse
F*&^ the system. they are making more money than they need off of their BS insurance and these overpriced phones.. i say work the system. just dont get caught
qs504792 said:
F*&^ the system. they are making more money than they need off of their BS insurance and these overpriced phones.. i say work the system. just dont get caught
Click to expand...
Click to collapse
The insurance is there for this very purpose. Fraud is an illegal action and for legal matters, encouraging it on XDA is not allowed.
If the indicator is red, and every attempt to get it fully working has failed, then use your insurance. $200 to replace is better than full price.
Sent from my SAMSUNG-SGH-I747
aybarrap1 said:
The insurance is there for this very purpose. Fraud is an illegal action and for legal matters, encouraging it on XDA is not allowed.
If the indicator is red, and every attempt to get it fully working has failed, then use your insurance. $200 to replace is better than full price.
Sent from my SAMSUNG-SGH-I747
Click to expand...
Click to collapse
lol whatever floats your boat. encouraging is whatever you want it to be.
this whole world is corrupt with power hungry businesses and gov working together.
and the aliens are watching us.
---------- Post added at 01:47 AM ---------- Previous post was at 01:42 AM ----------
aybarrap1 said:
The insurance is there for this very purpose. Fraud is an illegal action and for legal matters, encouraging it on XDA is not allowed.
If the indicator is red, and every attempt to get it fully working has failed, then use your insurance. $200 to replace is better than full price.
Sent from my SAMSUNG-SGH-I747
Click to expand...
Click to collapse
$10 a month for 2 years.. then on top of that you pay a $1** deductible.. might as well pay that money to yourself and get the next best phone when your **** breaks.
dont even get me started of car insurance.. its all corrupt as hell. laws passed behind the peoples backs involving something a "private"
company has to offer. oh damn their making money off this insurance thing we should leach off of it cause we can.
once again.. [email protected]# THE SYSTEM.
no more from this sheep..
qs504792 said:
lol whatever floats your boat. encouraging is whatever you want it to be.
this whole world is corrupt with power hungry businesses and gov working together.
and the aliens are watching us.
---------- Post added at 01:47 AM ---------- Previous post was at 01:42 AM ----------
$10 a month for 2 years.. then on top of that you pay a $1** deductible.. might as well pay that money to yourself and get the next best phone when your **** breaks.
dont even get me started of car insurance.. its all corrupt as hell. laws passed behind the peoples backs involving something a "private"
company has to offer. oh damn their making money off this insurance thing we should leach off of it cause we can.
once again.. [email protected]# THE SYSTEM.
no more from this sheep..
Click to expand...
Click to collapse
Yeah I agree the world is corrupt nowadays but thats still fraud lol. So I won't get into that. So let's get back on topic.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
SuperAfnan said:
Yeah I agree the world is corrupt nowadays but thats still fraud lol. So I won't get into that. So let's get back on topic.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
lol i just got my s4 today. waiting on the new waterproof case
So I'm in a bit of a conundrum.
Last night I set my phone down face first on a counter top and when I went to go pick it up, I noticed there was water all over the screen so I took off my case and wiped it all off. No big deal. I set it on my dresser to charge and I pick it up this morning only to find out there is a vertical line going down my screen and what looks like screen tearing/blotting which would look like water damage.
So after calling sprint, they informed me that even though I've been paying 12$ a month for their best insurance coverage, they want to charge me 100$ to replace the screen as it is now unresponsive. Is this legit or are they trying to get more money out of me? I fell behind 1-2 months on my bill and was going to pay it today, but now I see little to no point with a barely useable phone. Any help here guys???
I swear, I'm so glad my plan is up soon I'm switching to tmobile., Sprint's customer service has just been god awful.
Re: Sprint insurance coverage
Naturesretard said:
So I'm in a bit of a conundrum.
Last night I set my phone down face first on a counter top and when I went to go pick it up, I noticed there was water all over the screen so I took off my case and wiped it all off. No big deal. I set it on my dresser to charge and I pick it up this morning only to find out there is a vertical line going down my screen and what looks like screen tearing/blotting which would look like water damage.
So after calling sprint, they informed me that even though I've been paying 12$ a month for their best insurance coverage, they want to charge me 100$ to replace the screen as it is now unresponsive. Is this legit or are they trying to get more money out of me? I fell behind 1-2 months on my bill and was going to pay it today, but now I see little to no point with a barely useable phone. Any help here guys???
I swear, I'm so glad my plan is up soon I'm switching to tmobile., Sprint's customer service has just been god awful.
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Sprint's standard charge for a claim to replace an EVO 4G is $100. Unfortunately, the only way to avoid the $100 replacement fee is if the phone is still covered by the manufacturer's warranty and can be returned to HTC for repair.
My brother has the best buy insurance(nit sure if it covers the same as sprint) he has has broken his screen 3 times and he just takes it in and gets another one a week or two later free.
Fight it till u get replaced for free. They cant just charge insurance and then charge u for a claim.go to the store, over the phone ppl have no clue plus face 2 face is easier to persuade
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oscar996 said:
My brother has the best buy insurance(nit sure if it covers the same as sprint) he has has broken his screen 3 times and he just takes it in and gets another one a week or two later free.
Fight it till u get replaced for free. They cant just charge insurance and then charge u for a claim.go to the store, over the phone ppl have no clue plus face 2 face is easier to persuade
Sent from my PC36100 using Tapatalk 2
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It's called a deductible, and yes they can charge you for it. Almost all insurance has 2 payments, the premium(monthly payment) and the deductible (one time payment due at time of repair/replacement).
☆SoA: Son's of Android™☆
I like to break stuff!
oscar996 said:
My brother has the best buy insurance(nit sure if it covers the same as sprint) he has has broken his screen 3 times and he just takes it in and gets another one a week or two later free.
Fight it till u get replaced for free. They cant just charge insurance and then charge u for a claim.go to the store, over the phone ppl have no clue plus face 2 face is easier to persuade
Sent from my PC36100 using Tapatalk 2
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Try that with car insurance.
Sent from my EVO using xda app-developers app
My daughter just got the new S4 Friday. Today she dropped the phone and the screen is cracked. Is there any other way than the $175 insurance deductible?
OR
Is this just a life lesson? She's had it less than 48 hours and the deductible is more than the down payment.:crying:.
I would go for insurance. . Its a new phone parts repair all will be expensive.
Sent from my SGH-M919 using xda premium
Damn....that sux. I always wonder how people break their screens. I have dropped phones so many times that I lost count......I guess I am just lucky
all recent device like this
i think. we must keep it in pouch, then if you drop it down. it won't be break so easy like before
Dam dude that's suks and yea it's a life lesson and it's trying to tell u DO NOT BUY YOUR KIDS expensive PHONES IF THEY ARE NOT GOING TAKE CARE OF IT IF ITS AN EXPENSIVE DEVICE... just saying OK.. And u kudve bought her a case a cheap one before u got the money to buy a really expensive one that would protect it...
Sent from a phone better than yours!
Broken Screen
My 23 year old daughter paid for the phone and pays for the service. She still lives at home. But a daddy still wants to make the hurt go away.
We have the insurance but the $175 is more than the $149 down payment. It will be a life lesson that she can afford. The funny thing is that I bought her a $6 (it's not really a case) soft cover that sticks up a little past the screen level. She said it slipped out of her hand. I've done that many times with my S3 with no problem.
I was hoping for a suggestion to get around any payment. All I could find in a search was that the S4 broke easier than a Iphone 5. If, sometime in the near future it is shown that the screens are "defective" that I was hoping to make a claim.
Back to reality. She'll pay for it. Then maybe a heavy duty case.
Thanks for the comments.
sandiegoan said:
My 23 year old daughter paid for the phone and pays for the service. She still lives at home. But a daddy still wants to make the hurt go away.
We have the insurance but the $175 is more than the $149 down payment. It will be a life lesson that she can afford. The funny thing is that I bought her a $6 (it's not really a case) soft cover that sticks up a little past the screen level. She said it slipped out of her hand. I've done that many times with my S3 with no problem.
I was hoping for a suggestion to get around any payment. All I could find in a search was that the S4 broke easier than a Iphone 5. If, sometime in the near future it is shown that the screens are "defective" that I was hoping to make a claim.
Back to reality. She'll pay for it. Then maybe a heavy duty case.
Thanks for the comments.
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Click to collapse
Don't get ripped off by T-Mobile and Asurion. Get Squaretrade.
http://www.squaretrade.com/samsung-galaxy-warranty
Square trade would be cheaper
Sent from my SGH-M919 using xda premium
GG2012 said:
Don't get ripped off by T-Mobile and Asurion. Get Squaretrade.
http://www.squaretrade.com/samsung-galaxy-warranty
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+1 to this
get a case + squaretrade warranty
Pay the deductible now, unless you purchased with a credit card. Many - including virtually all American Express cards and Chase-issued Visas - include accidental damage protection.
if its past 30 days i dont think squaretrade will issue a warranty..
sandiegoan said:
My 23 year old daughter paid for the phone and pays for the service. She still lives at home. But a daddy still wants to make the hurt go away.
We have the insurance but the $175 is more than the $149 down payment. It will be a life lesson that she can afford. The funny thing is that I bought her a $6 (it's not really a case) soft cover that sticks up a little past the screen level. She said it slipped out of her hand. I've done that many times with my S3 with no problem.
I was hoping for a suggestion to get around any payment. All I could find in a search was that the S4 broke easier than a Iphone 5. If, sometime in the near future it is shown that the screens are "defective" that I was hoping to make a claim.
Back to reality. She'll pay for it. Then maybe a heavy duty case.
Thanks for the comments.
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Click to collapse
If you paid with some kind of credit card most companies have a 90 warranty on the phone, covering loss (wink wink) and other accidents. I would get in contact with my CC company and find out what kind of purchase protection they have before dishing out any more cash
movieaddict said:
if its past 30 days i dont think squaretrade will issue a warranty..
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There is almost no way it's been 30 days considering most T-Mobile pre-orders shipped within the past week or two.
He can still buy the $99 SqT warranty.
I broke an N2 screen and the cost to repair by Samsung was $178 including taxes and 2 day shipment bot ways.
If the glass is cracked but the screen still works OK (mine did), there was a tread where the glass only was available for $25 and the OP replaced it only. I requires skill and patience and some other materials and possibly tools, but it was the cheapest path.
sandiegoan said:
My daughter just got the new S4 Friday. Today she dropped the phone and the screen is cracked. Is there any other way than the $175 insurance deductible?
OR
Is this just a life lesson? She's had it less than 48 hours and the deductible is more than the down payment.:crying:.
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Click to collapse
does your cell provider offer insurance? if so, don't say nothing about the phone screen cracked... register with their service and then
a week later, file the claim...
tvos