My daughter just got the new S4 Friday. Today she dropped the phone and the screen is cracked. Is there any other way than the $175 insurance deductible?
OR
Is this just a life lesson? She's had it less than 48 hours and the deductible is more than the down payment.:crying:.
I would go for insurance. . Its a new phone parts repair all will be expensive.
Sent from my SGH-M919 using xda premium
Damn....that sux. I always wonder how people break their screens. I have dropped phones so many times that I lost count......I guess I am just lucky
all recent device like this
i think. we must keep it in pouch, then if you drop it down. it won't be break so easy like before
Dam dude that's suks and yea it's a life lesson and it's trying to tell u DO NOT BUY YOUR KIDS expensive PHONES IF THEY ARE NOT GOING TAKE CARE OF IT IF ITS AN EXPENSIVE DEVICE... just saying OK.. And u kudve bought her a case a cheap one before u got the money to buy a really expensive one that would protect it...
Sent from a phone better than yours!
Broken Screen
My 23 year old daughter paid for the phone and pays for the service. She still lives at home. But a daddy still wants to make the hurt go away.
We have the insurance but the $175 is more than the $149 down payment. It will be a life lesson that she can afford. The funny thing is that I bought her a $6 (it's not really a case) soft cover that sticks up a little past the screen level. She said it slipped out of her hand. I've done that many times with my S3 with no problem.
I was hoping for a suggestion to get around any payment. All I could find in a search was that the S4 broke easier than a Iphone 5. If, sometime in the near future it is shown that the screens are "defective" that I was hoping to make a claim.
Back to reality. She'll pay for it. Then maybe a heavy duty case.
Thanks for the comments.
sandiegoan said:
My 23 year old daughter paid for the phone and pays for the service. She still lives at home. But a daddy still wants to make the hurt go away.
We have the insurance but the $175 is more than the $149 down payment. It will be a life lesson that she can afford. The funny thing is that I bought her a $6 (it's not really a case) soft cover that sticks up a little past the screen level. She said it slipped out of her hand. I've done that many times with my S3 with no problem.
I was hoping for a suggestion to get around any payment. All I could find in a search was that the S4 broke easier than a Iphone 5. If, sometime in the near future it is shown that the screens are "defective" that I was hoping to make a claim.
Back to reality. She'll pay for it. Then maybe a heavy duty case.
Thanks for the comments.
Click to expand...
Click to collapse
Don't get ripped off by T-Mobile and Asurion. Get Squaretrade.
http://www.squaretrade.com/samsung-galaxy-warranty
Square trade would be cheaper
Sent from my SGH-M919 using xda premium
GG2012 said:
Don't get ripped off by T-Mobile and Asurion. Get Squaretrade.
http://www.squaretrade.com/samsung-galaxy-warranty
Click to expand...
Click to collapse
+1 to this
get a case + squaretrade warranty
Pay the deductible now, unless you purchased with a credit card. Many - including virtually all American Express cards and Chase-issued Visas - include accidental damage protection.
if its past 30 days i dont think squaretrade will issue a warranty..
sandiegoan said:
My 23 year old daughter paid for the phone and pays for the service. She still lives at home. But a daddy still wants to make the hurt go away.
We have the insurance but the $175 is more than the $149 down payment. It will be a life lesson that she can afford. The funny thing is that I bought her a $6 (it's not really a case) soft cover that sticks up a little past the screen level. She said it slipped out of her hand. I've done that many times with my S3 with no problem.
I was hoping for a suggestion to get around any payment. All I could find in a search was that the S4 broke easier than a Iphone 5. If, sometime in the near future it is shown that the screens are "defective" that I was hoping to make a claim.
Back to reality. She'll pay for it. Then maybe a heavy duty case.
Thanks for the comments.
Click to expand...
Click to collapse
If you paid with some kind of credit card most companies have a 90 warranty on the phone, covering loss (wink wink) and other accidents. I would get in contact with my CC company and find out what kind of purchase protection they have before dishing out any more cash
movieaddict said:
if its past 30 days i dont think squaretrade will issue a warranty..
Click to expand...
Click to collapse
There is almost no way it's been 30 days considering most T-Mobile pre-orders shipped within the past week or two.
He can still buy the $99 SqT warranty.
I broke an N2 screen and the cost to repair by Samsung was $178 including taxes and 2 day shipment bot ways.
If the glass is cracked but the screen still works OK (mine did), there was a tread where the glass only was available for $25 and the OP replaced it only. I requires skill and patience and some other materials and possibly tools, but it was the cheapest path.
sandiegoan said:
My daughter just got the new S4 Friday. Today she dropped the phone and the screen is cracked. Is there any other way than the $175 insurance deductible?
OR
Is this just a life lesson? She's had it less than 48 hours and the deductible is more than the down payment.:crying:.
Click to expand...
Click to collapse
does your cell provider offer insurance? if so, don't say nothing about the phone screen cracked... register with their service and then
a week later, file the claim...
tvos
Related
i know this is a long shot being as how the phone is so new, but long story short my screen is cracked to ****. it still works 100 percent it's just stupid looking with the cracked screen. anyone know where to get a legitimate replacement screen?
no i did not get the warranty plan and yes i looked on ebay. anywhere else?
What's wrong with Ebay?
tiguy99 said:
What's wrong with Ebay?
Click to expand...
Click to collapse
I think he meant he didnt find anything on ebay
OP, right now its going to be difficult to find the replacement..sorry to hear about it
Yeah no other manufacturer is making screens yet, Ebay is the only option. Nothing wrong with Ebay I just like having feedback for products I buy. Plus it's 200 on Ebay lol
Sent from T-Mobile Galaxy S2
http://www.ebay.ca/itm/USA-Tmobile-...ltDomain_0&hash=item35b7b550d2#ht_3332wt_1163
might as well get a 2nd hand phone rofl
sinodepot.com/index.php?main_page=product_info&products_id=324
Kind of ressing a dead post, but found this. at 182 dollars, cheapest I can find out on the market right now... recently my phone has suffered a glass shattering as well....
i found an ebayer selling at 250, but became unlisted after a few days (prob sold out right now) and a few other stores selling for 250.
It's going to be hard to find a screen cheap. The screens alone are between 225-250 thats not including if you're paying somebody for the labor. Quite honestly you're better off buying one second hand. Due to the nature of the screen glass and digitizer being married together to create the slim feel it also brings more expense in replacement...and get the insurance next time...its only 25 cents a day.
pregistry said:
It's going to be hard to find a screen cheap. The screens alone are between 225-250 thats not including if you're paying somebody for the labor. Quite honestly you're better off buying one second hand. Due to the nature of the screen glass and digitizer being married together to create the slim feel it also brings more expense in replacement...and get the insurance next time...its only 25 cents a day.
Click to expand...
Click to collapse
reason why I dont get insurance is cause there's an extra deductible. of at least 110-130. On top of that, they' might send you a refurbished one, not actually just repairing your phone. And that one may come with more problems than its worth. I definitely don't think insurance is worth it.
You'll end up paying 250 to replace the screen through a 3rd party repair shop, 180 if you do it yourself, or 280 (130 deductible plus 150 insurance cost over 20 months) over the life of the phone to repair a broken screen. If you go the insurance route, you'll pay 150ish regardless if you break your screen or not.
$162 at Samsung
It is $162 directly through Samsung. That covers 2nd day air both ways and the repair. Six day turn around and real time repair tracking. It is truly the only way to do it.
They expedite it since it is such a new device really I don't see how you could choose any other way!
essdiddy said:
It is $162 directly through Samsung. That covers 2nd day air both ways and the repair. Six day turn around and real time repair tracking. It is truly the only way to do it.
They expedite it since it is such a new device really I don't see how you could choose any other way!
Click to expand...
Click to collapse
Oh really? I might just do that. I'll have to give them a call. Thanks!
Sent from my SGH-T989 using XDA App
Holy crap, this stuff is expensive!
Makes me think more about buying the accidental square trade. I think it's $125 for 2 years. Covering accidental damages.
kvizz said:
Holy crap, this stuff is expensive!
Makes me think more about buying the accidental square trade. I think it's $125 for 2 years. Covering accidental damages.
Click to expand...
Click to collapse
square trade has a 50 dollar deductible. And I believe the fine print says you can file a claim only once every 2 years. If you file a claim in the first year, you'll have to buy new coverage.
Essentially, insurance is a company that is trying to make money, so I don't see how it is a good investment. But if you do go for square trade, google 30% off or 20% off coupons. They send them out fairly frequent.
essdiddy said:
It is $162 directly through Samsung. That covers 2nd day air both ways and the repair. Six day turn around and real time repair tracking. It is truly the only way to do it.
They expedite it since it is such a new device really I don't see how you could choose any other way!
Click to expand...
Click to collapse
Are they selling the white screens? May pick one up along with the white battery cover if the price is right
Just a warning. 3ft drop to the corner of the device when you have no case on it WILL totally shatter the screen. Wife dropped it. $200 to replace the device. Sprint warranty for $11 a month is a joke. Better to get external insurance.`
I sadly don't know how mine broke. Quite fragile if you ask me
Sent from my SPH-L900 using Tapatalk
Best Buy Black Tie Insurance. That is why I don't have one yet, won't get it (or any phone) without Black Tie..And I sell phones, not for Best Buy.
Worth Ave Group. Insurance has NO deductible. Like $70 (guesstimate...but it's really cheap) a year for a $700 policy.
Call them. I have my wife's DSLR insured through them $2500 for $205 bucks a year. Theft is included as well as damage. Stupidly, I had not renewed and added this phone to her policy yet this year as it just expired like 3 weeks ago...and I was going to add her phone and cancel Sprint rip off $11 a month fee.
I'm an idiot for not doing it immediately.
jt513 said:
Best Buy Black Tie Insurance. That is why I don't have one yet, won't get it (or any phone) without Black Tie..And I sell phones, not for Best Buy.
Click to expand...
Click to collapse
This. Have used Black Tie for many things, including a cracked screen, have never paid more than the $10/month to cover the insurance.
ZenInsight said:
Just a warning. 3ft drop to the corner of the device when you have no case on it WILL totally shatter the screen. Wife dropped it. $200 to replace the device. Sprint warranty for $11 a month is a joke. Better to get external insurance.`
Click to expand...
Click to collapse
Buy a case for the replacement yet?
I know I would rather pay $200 than shell out $650 for a brand new one. I keep the Sprint insurance for the lost/stoled coverage and the in store repairs.
Sucks to hear that it had such a short life
Has anyone found diy screen replacements yet?
Sent from my phone using xda app-developers app
A short drop even on concrete is not guaranteed to cause the screen to shatter. In most instances you'll just get minor cosmetic damage to the case, tough break though...
Now all this insurance talk is pretty interesting. Sprint charged you $200 to replace a phone under warranty? That sucks. Any better options for those of us who purchased through Sprint?
walord said:
A short drop even on concrete is not guaranteed to cause the screen to shatter. In most instances you'll just get minor cosmetic damage to the case, tough break though...
Now all this insurance talk is pretty interesting. Sprint charged you $200 to replace a phone under warranty? That sucks. Any better options for those of us who purchased through Sprint?
Click to expand...
Click to collapse
I was looking at squaretrade for 125 for 2 years, and I am thinking 100 deductable. I am curious if best buy will let you buy it after the fact that you got it at sprint?
Best Buy handles the IPhone differently but..As for Android:
You should only buy Best Buy insurance IF you purchase the phone with Best Buy.
Once you buy the phone from Best Buy you have 30 days to add insurance for $10/mo. There is NEVER a deductible. Most phones are on "rapid replacement" meaning that they give you a loaner until your new or newly refurbished comes in in 2-3 days max. They cover water damage, physical damage and even bricked phones from rooting and screwing them up. The ONLY thing they don't cover is lost or stolen.
IMO, I would return the phones to Sprint and grab it from Best Buy. I would have done that myself except I have a Buy Back on my GS2 for ~$220. If you get it from best buy, you can STILL get Sprint's Insurance. While traveling just after getting my GS2 I kept both insurances for about 2 months encase my phone was lost or stolen.
walord said:
A short drop even on concrete is not guaranteed to cause the screen to shatter. In most instances you'll just get minor cosmetic damage to the case, tough break though...
Now all this insurance talk is pretty interesting. Sprint charged you $200 to replace a phone under warranty? That sucks. Any better options for those of us who purchased through Sprint?
Click to expand...
Click to collapse
Yep.
http://www.worthavegroup.com/
Way better.
Cell Phone Insurance
2 Years Coverage
Serial Number: XXXXXXXXXXX
Coverage Amount: $599.00
Deductible Amount: $50.00
Price:
$118.00
-$5.90
$112.10 (2 years)
Processing Fee: $5.00
Total: $117.10 (2 years!)
Vs. $200 deductible and $11 per month for Sprint which is $264 (two years).
Sprint= $464 to get back a $300 valued through them phone. I called, you do NOT own the phone after this, and I do not know if I can just cancel the Sprint insurance after using it either.
vs.
Worthave= $167 and they give you $600 back.
I could feasibly run the Worth ave for $600 and if I kept Sprint's insurance pay $200 to replace the phone and keep the remaining $400. unless I have to turn the phone in to Worth Ave group. Then that wouldn't work because I know that Sprint wants the phone when it is being replaced.
But if I had to choose one over the other...Sprint for $464 (over 2 years and plus the $200 deductible) to NOT own the phone...vs...WorthAve at $167 (for a full two years) and I get $600 towards owning the phone which I think costs $700 right now.
Someone correct me if I'm wrong here.
Woooow Worth Ave insurance is amazing.
I just called Worth Ave. If My wife takes 1 single online course. They will give her a college bundle discount with a $25 dollar deductible for up to 4K of insurance!!!!
For...drum rolllllllll
$110 a year. She just has to be enrolled first. Unreal. Best deal EVER.
Oh...and after the course is done...we can keep the bundle package as long as we don't let it lapse year to year after that.
4K of insurance (laptop, phone, camera, lens) accidental damage, or theft...for $110 a year.
Done deal.
ZenInsight said:
Yep.
http://www.worthavegroup.com/
Way better.
Cell Phone Insurance
2 Years Coverage
Serial Number: XXXXXXXXXXX
Coverage Amount: $599.00
Deductible Amount: $50.00
Price:
$118.00
-$5.90
$112.10 (2 years)
Processing Fee: $5.00
Total: $117.10 (2 years!)
Vs. $200 deductible and $11 per month for Sprint which is $264 (two years).
Sprint= $464 to get back a $300 valued through them phone. I called, you do NOT own the phone after this, and I do not know if I can just cancel the Sprint insurance after using it either.
vs.
Worthave= $167 and they give you $600 back.
I could feasibly run the Worth ave for $600 and if I kept Sprint's insurance pay $200 to replace the phone and keep the remaining $400. unless I have to turn the phone in to Worth Ave group. Then that wouldn't work because I know that Sprint wants the phone when it is being replaced.
But if I had to choose one over the other...Sprint for $464 (over 2 years and plus the $200 deductible) to NOT own the phone...vs...WorthAve at $167 (for a full two years) and I get $600 towards owning the phone which I think costs $700 right now.
Someone correct me if I'm wrong here.
Click to expand...
Click to collapse
That looks better than square trade as well.
walord said:
Now all this insurance talk is pretty interesting. Sprint charged you $200 to replace a phone under warranty? That sucks. Any better options for those of us who purchased through Sprint?
Click to expand...
Click to collapse
How does being under warranty have any bearing on accidental damage? That makes no sense.
And square trade has 40% off if you like them on facebook right now.
walord said:
A short drop even on concrete is not guaranteed to cause the screen to shatter. In most instances you'll just get minor cosmetic damage to the case, tough break though...
Now all this insurance talk is pretty interesting. Sprint charged you $200 to replace a phone under warranty? That sucks. Any better options for those of us who purchased through Sprint?
Click to expand...
Click to collapse
Yeah manufacturers warranty only covers defects to the device not damage caused by a consumer. On a side note about dropping, it either slid off my bed or was something in my pocket, but I some how managed to puncture the bezel right above the s-pen. Perfect hole in the bezel but luckily no screen damage.
I put on an invisible shield type protector on the screen. Figured the sheer size of the screen would lend itself to possible damage. The extra tackiness of the protector isn't an issue, and the drag on the pen feels nice. Every little bit helps. It's one of those soapy water type protectors, fyi.
dbpaddler said:
I put on an invisible shield type protector on the screen. Figured the sheer size of the screen would lend itself to possible damage. The extra tackiness of the protector isn't an issue, and the drag on the pen feels nice. Every little bit helps. It's one of those soapy water type protectors, fyi.
Click to expand...
Click to collapse
I refuse to apply any zagg protectors to any customers phones >.< Things are such a pain in my butt.
I actually throw a bunch on at one shot. One on the GN2, S3 and my Cowon S9. It's a touch more fuss than a normal protector, and if it's cut well, lasts a lot longer and is more protective. It's only hard if you skimp on the water.
Final post in here guys for me.
Check out the WorthAve thread. I just put the whole final story in there. You don't have to be in college or enrolled in ANY online class to get their insurance.... 2k worth with a $25 dollar deductible for like $67 dollars a year (using that 15off promo code I found and purchasing online).
Someone actually accused me for working for them. Even though I have been at XDA for over 2 years and have over 600 posts. lol. Whatever. Check out my thread over there...decide for yourself.
I dropped and shattered my screen last night too. EXTREMELY fragile. I haven't even had this phone 12 hours. Sad panda, that's what I am. Does Sprint fix screens? I have TEP, but just had to file a claim on my Evo LTE, so I will get dropped if I file another.
ls3mach said:
I dropped and shattered my screen last night too. EXTREMELY fragile. I haven't even had this phone 12 hours. Sad panda, that's what I am. Does Sprint fix screens? I have TEP, but just had to file a claim on my Evo LTE, so I will get dropped if I file another.
Click to expand...
Click to collapse
Called to see if they would replace my screen first...no go. That sucks man. I would say to file the claim, lose your insurance, then get WorthAve insurance in case anything happens again.
And buy a case!!! That was my mistake.
So I'm in a bit of a conundrum.
Last night I set my phone down face first on a counter top and when I went to go pick it up, I noticed there was water all over the screen so I took off my case and wiped it all off. No big deal. I set it on my dresser to charge and I pick it up this morning only to find out there is a vertical line going down my screen and what looks like screen tearing/blotting which would look like water damage.
So after calling sprint, they informed me that even though I've been paying 12$ a month for their best insurance coverage, they want to charge me 100$ to replace the screen as it is now unresponsive. Is this legit or are they trying to get more money out of me? I fell behind 1-2 months on my bill and was going to pay it today, but now I see little to no point with a barely useable phone. Any help here guys???
I swear, I'm so glad my plan is up soon I'm switching to tmobile., Sprint's customer service has just been god awful.
Re: Sprint insurance coverage
Naturesretard said:
So I'm in a bit of a conundrum.
Last night I set my phone down face first on a counter top and when I went to go pick it up, I noticed there was water all over the screen so I took off my case and wiped it all off. No big deal. I set it on my dresser to charge and I pick it up this morning only to find out there is a vertical line going down my screen and what looks like screen tearing/blotting which would look like water damage.
So after calling sprint, they informed me that even though I've been paying 12$ a month for their best insurance coverage, they want to charge me 100$ to replace the screen as it is now unresponsive. Is this legit or are they trying to get more money out of me? I fell behind 1-2 months on my bill and was going to pay it today, but now I see little to no point with a barely useable phone. Any help here guys???
I swear, I'm so glad my plan is up soon I'm switching to tmobile., Sprint's customer service has just been god awful.
Click to expand...
Click to collapse
Sprint's standard charge for a claim to replace an EVO 4G is $100. Unfortunately, the only way to avoid the $100 replacement fee is if the phone is still covered by the manufacturer's warranty and can be returned to HTC for repair.
My brother has the best buy insurance(nit sure if it covers the same as sprint) he has has broken his screen 3 times and he just takes it in and gets another one a week or two later free.
Fight it till u get replaced for free. They cant just charge insurance and then charge u for a claim.go to the store, over the phone ppl have no clue plus face 2 face is easier to persuade
Sent from my PC36100 using Tapatalk 2
oscar996 said:
My brother has the best buy insurance(nit sure if it covers the same as sprint) he has has broken his screen 3 times and he just takes it in and gets another one a week or two later free.
Fight it till u get replaced for free. They cant just charge insurance and then charge u for a claim.go to the store, over the phone ppl have no clue plus face 2 face is easier to persuade
Sent from my PC36100 using Tapatalk 2
Click to expand...
Click to collapse
It's called a deductible, and yes they can charge you for it. Almost all insurance has 2 payments, the premium(monthly payment) and the deductible (one time payment due at time of repair/replacement).
☆SoA: Son's of Android™☆
I like to break stuff!
oscar996 said:
My brother has the best buy insurance(nit sure if it covers the same as sprint) he has has broken his screen 3 times and he just takes it in and gets another one a week or two later free.
Fight it till u get replaced for free. They cant just charge insurance and then charge u for a claim.go to the store, over the phone ppl have no clue plus face 2 face is easier to persuade
Sent from my PC36100 using Tapatalk 2
Click to expand...
Click to collapse
Try that with car insurance.
Sent from my EVO using xda app-developers app
So just getting the black 360 2 days ago, I was asked if I wanted the protection plan offered by Best Buy. I gave it some thought and still not sure.
Seeing as its a watch, more probably to get hit or damaged, the screen shattering or issues with pixels, battery loosing the ability to hold a charge sooner, etc.. for 2 years they'll give you a new replacement.
Did anyone decide to get the plan? Share your thoughts as to why you did or didnt. Is it even worth it?
A warranty like this is basically a gamble that you'll use it. If you do, then you win. If not, you lose. I tend to steer clear of this kind of warranty unless I think there's a high possibility that I'll use it.
In this case, the watch will almost certainly be obsolete (meaning, no longer sold) or otherwise unavailable within that two year period. Once that happens, it means purchase price refunded if I run into any issues or anything I can no longer live with (like the battery no longer holding a full day's charge -- something that is also likely to happen after 700+ daily charges over two years). That's $250 plus tax toward the purchase of whatever the current model would be at the time.
That makes the warranty a little more desirable, since it gives me an out if I run into a "Galaxy Nexus" scenario, where the 360 wouldn't be upgradable to the next version of Android Wear, or otherwise becomes unusable. For that reason alone, I purchased the warranty.
how much was it? what plan did it fall under?
tlxxxsracer said:
So just getting the black 360 2 days ago, I was asked if I wanted the protection plan offered by Best Buy. I gave it some thought and still not sure.
Seeing as its a watch, more probably to get hit or damaged, the screen shattering or issues with pixels, battery loosing the ability to hold a charge sooner, etc.. for 2 years they'll give you a new replacement.
Did anyone decide to get the plan? Share your thoughts as to why you did or didnt. Is it even worth it?
Click to expand...
Click to collapse
The Best Buy plan offered for this doesn't include damage. It's essentially just an extended manufacturer warranty. Screen damage wouldn't be covered. For something like that I would (and did) go with SquareTrades accidental damage coverage. Can find a coupon for 40% off on ebay that brings the price to around $40 for 3 years coverage. Well worth that in my opinion.
Still difficult choice as the accidental damage would probably have a higher probability of occuring, but yet the BB extended protection would be nice if the 360 isnt supported 2yrs from now and then the $ can go towards a new wearable, which at that point would be more advance and similarly priced.
tlxxxsracer said:
Still difficult choice as the accidental damage would probably have a higher probability of occuring, but yet the BB extended protection would be nice if the 360 isnt supported 2yrs from now and then the $ can go towards a new wearable, which at that point would be more advance and similarly priced.
Click to expand...
Click to collapse
Not sure what makes it a difficult choice? Basically same price and better coverage makes it a pretty clear choice to me.
akellar said:
Not sure what makes it a difficult choice? Basically same price and better coverage makes it a pretty clear choice to me.
Click to expand...
Click to collapse
Oh. for some reason i wasnt understanding they were the same. thought one was just for accidental damange
tlxxxsracer said:
Oh. for some reason i wasnt understanding they were the same. thought one was just for accidental damange
Click to expand...
Click to collapse
Ahh no sorry it's the standard coverage PLUS accidental coverage. You can get just standard coverage for cheaper too though.
akellar said:
Ahh no sorry it's the standard coverage PLUS accidental coverage. You can get just standard coverage for cheaper too though.
Click to expand...
Click to collapse
Figure the accidental would be nice.. Do you know what square trade does if the product isnt available or what not? like similar to best buy?
No. I don't plan on having this watch at this time next year. I'm quite certain I'll be buying next years improved watch from whoever makes it.
tlxxxsracer said:
Figure the accidental would be nice.. Do you know what square trade does if the product isnt available or what not? like similar to best buy?
Click to expand...
Click to collapse
From everything I can find they reimburse you the retail price but I didn't really dig too hard.
Sent from my XT1080 using XDA Free mobile app
No no nooo. I work at best buy and the protection plan DOES include accidental. It also includes water damage and screen breakage. Not complete water damage (swimming with it on) but say if something spills on it or if it breaks after being rained on.
I definitely did get it, granted, I did only payed $20 for the 2 year protection.
tpayne174 said:
No no nooo. I work at best buy and the protection plan DOES include accidental. It also includes water damage and screen breakage. Not complete water damage (swimming with it on) but say if something spills on it or if it breaks after being rained on.
I definitely did get it, granted, I did only payed $20 for the 2 year protection.
Click to expand...
Click to collapse
Sorry but you're wrong and it's been discussed at length on reddit. The only plan offered for the 360 (or any smartwatch) is the standard protection plan. Easy to see by simply going online and adding a watch to your cart, the geeksquad protection option pops up immediately with the standard plan as the only option.
akellar said:
Sorry but you're wrong and it's been discussed at length on reddit. The only plan offered for the 360 (or any smartwatch) is the standard protection plan. Easy to see by simply going online and adding a watch to your cart, the geeksquad protection option pops up immediately with the standard plan as the only option.
Click to expand...
Click to collapse
I can confirm this. Just checked my receipt (bought in store) and the protection plan is GSP-R which does NOT cover accidental damage.
Thank you for the heads up, I just canceled the plan and will be going with squaretrade. They are cheaper anyway with the 40% off coupons that are floating around.
I bought the securranty.com warranty that covers everything with no deductible for claims. Covers accidents, water etc. With coupon it's around 50, so a little more expensive. I have used them before and they take care of problems fast.
Sent from my SCH-I545 using Tapatalk
I got my Moto 360 from BB w/ the protection plan.
Does the BB protection plan cover the cracking on the back?
i got the protection plan on my watch, the lady told me everything was protected except for obvious water damage.. but she also said that if it got wet and stopped working, they usually replace it anyway.
vavaud said:
I got my Moto 360 from BB w/ the protection plan.
Does the BB protection plan cover the cracking on the back?
Click to expand...
Click to collapse
I'm curious about this as well, although I would assume the cracked back would be covered. Thinking about buying the Moto 360 from Best Buy mainly for their protection plan since the back will probably end up cracking on mine due to my skinny, girly-man sized wrists.
aarons6 said:
i got the protection plan on my watch, the lady told me everything was protected except for obvious water damage.. but she also said that if it got wet and stopped working, they usually replace it anyway.
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ya the Guy at my BB told me the same thing, his weekend i'm going to go in and see if i can replace mine. I'll post when i find out
I bought my watch at Best Buy as well. I was specifically told told that their protection plan did not cover accidental damage, like screen cracks or water damage. I had no intention of buying it, so I didn't ask for details. Bought a SquareTrade warranty that was $40ish, is for three years, and has no deductible. Easily the best deal available.
Im so frustrated right now with this phone. Yesterday i was sitting on a bench with a couple friends and when i stood up the phone fell from the bench where i had it resting. The bench itself is only a 1-2 feet tall! and when i picked it up, the screen on the edge has cracked
the phone has been in a case since day one (spigen ultra clear hybrid case ) and it wasn't even a hard fall or from any big height!! so i ask myself how strong is the gorilla glass 4 really that it would crack from that height?
I just bought the phone last weekend and i have insurance on the phone but they're saying i need to pay an additional $175 for a replacement? Ive already paid off more than half the phone off, paying that 175 is like buying the phone outright. it just doesn't make sense to me.
any ideas how i can get this fixed? i think paying them an additional $175 on top of the $8 they already get from me is ridiculous. i could put those $8 apart and buy a whole new phone with what i've paid them.
It's obvious you're quite emotional still, over this episode. The trauma of an expensive new phone, losing most it's value in less than one second is disheartening, especially when it's due to your own fault..
Because of this it's clear that your emotions have clouded your rationale..
Are you really saying that paying $175 for a ~$800 replacement phone is not OK?
Wouldn't the $8/month insurance premium be irrelevant here since, you just bought the phone last week?
Although, this too is an irrelevant point, concerning insurance coverage, I thought it was interesting that you've, again, had it only one week, yet you've already paid half the phone off? Was this by choice or was your credit less than ideal for T-Mobile?
And l saved the best for last, is it safe to assume you had zero knowledge that a $175 deductible is required to be paid on any insurance claims, at the time you agreed to pay $8/month for insurance?
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What kind of screen protector were you using?
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Talysdaddy said:
It's obvious you're quite emotional still, over this episode. The trauma of an expensive new phone, losing most it's value in less than one second is disheartening, especially when it's due to your own fault..
Because of this it's clear that your emotions have clouded your rationale..
Are you really saying that paying $175 for a ~$800 replacement phone is not OK?
Wouldn't the $8/month insurance premium be irrelevant here since, you just bought the phone last week?
Although, this too is an irrelevant point, concerning insurance coverage, I thought it was interesting that you've, again, had it only one week, yet you've already paid half the phone off? Was this by choice or was your credit less than ideal for T-Mobile?
And l saved the best for last, is it safe to assume you had zero knowledge that a $175 deductible is required to be paid on any insurance claims, at the time you agreed to pay $8/month for insurance?
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Moreover, $8/month insurance can be canceled at Ops discretion.
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Suggest you to replace the screen yourself or by a friend who is good at tearing down phone. For cheap Samsung Galaxy s6 screen replacement you can visit www.hcqs.com.cn.