Someone please confirm water damage indicators. - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

I have a feeling they turn pink or red and they are the W1 and W2 under the back cover but I can't find a definitive answer. Can someone that has dropped this phone in water and triggered them confirm it for me?

When I exchanged mine the rep looked at the white dot to the LEFT of the battery. Don't think the W1 and W2 are the water indicators.
Sent from my SGH-I747 using xda premium

Optimizer said:
I have a feeling they turn pink or red and they are the W1 and W2 under the back cover but I can't find a definitive answer. Can someone that has dropped this phone in water and triggered them confirm it for me?
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Click to collapse
I had the unfortunate experience of dropping mine in water about 2 months ago. There are 2 indicators that are easily seen to my knowledge with just removing the back cover:
- Just to the left of the battery approx 2/3 the way up from the bottom of the phone there is a little hole with a normally white dot indicator. This will turn red if subjected to water
- The battery also has an indicator on the bottom where the charging contacts are. This is normally a white strip that will also turn red when subjected to water
Just a note that mine was -fully- submerged for approximately 60 seconds and it took about another 60 seconds before I got the battery out (fumbling a wet phone to get the back cover off). I popped the battery out and put all of the separate pieces fully covered in about an inch of rice both on top and bottom for about 24 hours. After turning everything back on things were crackling and popping for a bit and I resigned myself to just getting a new one. However I left it on and the next day it worked completely fine! Nothing is different and works just like when it was new a few months prior.
Kudos to Samsung for making a phone that can take this and still keep working!
Hope this helps.
- D

thank you so much!

thank you so much!

Optimizer said:
thank you so much!
Click to expand...
Click to collapse
Just for information purposes... the i747 doesn;t have as many water indicators as its i9300 twin. And the one on the phone that it does have can be..uh... "replaced".
Not sure how to "replace" the one on the battery; though a new battery isn't that expensive.

mine slid off a shelf into the toilet by itself because of loud music i guess but the battery strip is pink but the other one is red is there anything i can say or do to get a different one the phone is about 4-5 days old not on dent scratch or anything, the phone works just not the speaker phone i got it from best buy and have ATT insurance which will make me pay 200 dollar deductible for anther 1

Brooklynsour said:
mine slid off a shelf into the toilet by itself because of loud music i guess but the battery strip is pink but the other one is red is there anything i can say or do to get a different one the phone is about 4-5 days old not on dent scratch or anything, the phone works just not the speaker phone i got it from best buy and have ATT insurance which will make me pay 200 dollar deductible for anther 1
Click to expand...
Click to collapse
That would be insurance fraud my friend. Not the best place to discuss that type of thing. Replacing it for yourself is one thing, replacing it and sending in for warranty as if nothing happened = no no. I would just go into the best buy store tell them your speaker isn't working. If your lucky they won't check the water DMG seals
AT&T SGS3 Marble White
Team AoCP 4.6 The Collective ROM
Medical Marijuana Supporter

how is that insurance fraud i alrdy have ATT insurance? the guy above said it

Brooklynsour said:
, the phone works just not the speaker phone i got it from best buy and have ATT insurance which will make me pay 200 dollar deductible for anther 1
Click to expand...
Click to collapse
Maybe I misunderstood, I thought you were trying to replace the water damage indicator then take it into best buy and say that you had bought the phone and the speaker didn't work hoping they would replace it for free due to the fact that you recently bought it, because of your mistake of dropping it in the toilet.
AT&T SGS3 Marble White
Team AoCP 4.6 The Collective ROM
Medical Marijuana Supporter

defnow said:
When I exchanged mine the rep looked at the white dot to the LEFT of the battery. Don't think the W1 and W2 are the water indicators.
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
+1 This.
Had a warranty exchange through AT&T and they ask what the color of the dot next to the battery compartment is. White - Good. Anything else - horrible times for the whole family.

Dankest said:
Maybe I misunderstood, I thought you were trying to replace the water damage indicator then take it into best buy and say that you had bought the phone and the speaker didn't work hoping they would replace it for free due to the fact that you recently bought it, because of your mistake of dropping it in the toilet.
AT&T SGS3 Marble White
Team AoCP 4.6 The Collective ROM
Medical Marijuana Supporter
Click to expand...
Click to collapse
lol i would do that if i can, its not fair phone is a week old works perfectly fine except for the speaker no sounds...

Brooklynsour said:
its not fair phone is a week old
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Click to collapse
It is very fair. Don't let it fall in water. Electronics 101.

Unfortunately the previous poster is right. I know its not exactly helpful to just say not to let it fall in water but its true. If you haven't let the phone dry out completely I'd try the bag of white rice trick. Its a last ditch effort but it has been proven to work in some cases. Drop the phone in a bag of rice for 24 hours and see if it soaks up any moisture.
Sent from my Nexus 7

Brooklynsour said:
lol i would do that if i can, its not fair phone is a week old works perfectly fine except for the speaker no sounds...
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Click to collapse
F*&^ the system. they are making more money than they need off of their BS insurance and these overpriced phones.. i say work the system. just dont get caught

qs504792 said:
F*&^ the system. they are making more money than they need off of their BS insurance and these overpriced phones.. i say work the system. just dont get caught
Click to expand...
Click to collapse
The insurance is there for this very purpose. Fraud is an illegal action and for legal matters, encouraging it on XDA is not allowed.
If the indicator is red, and every attempt to get it fully working has failed, then use your insurance. $200 to replace is better than full price.
Sent from my SAMSUNG-SGH-I747

aybarrap1 said:
The insurance is there for this very purpose. Fraud is an illegal action and for legal matters, encouraging it on XDA is not allowed.
If the indicator is red, and every attempt to get it fully working has failed, then use your insurance. $200 to replace is better than full price.
Sent from my SAMSUNG-SGH-I747
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Click to collapse
lol whatever floats your boat. encouraging is whatever you want it to be.
this whole world is corrupt with power hungry businesses and gov working together.
and the aliens are watching us.
---------- Post added at 01:47 AM ---------- Previous post was at 01:42 AM ----------
aybarrap1 said:
The insurance is there for this very purpose. Fraud is an illegal action and for legal matters, encouraging it on XDA is not allowed.
If the indicator is red, and every attempt to get it fully working has failed, then use your insurance. $200 to replace is better than full price.
Sent from my SAMSUNG-SGH-I747
Click to expand...
Click to collapse
$10 a month for 2 years.. then on top of that you pay a $1** deductible.. might as well pay that money to yourself and get the next best phone when your **** breaks.
dont even get me started of car insurance.. its all corrupt as hell. laws passed behind the peoples backs involving something a "private"
company has to offer. oh damn their making money off this insurance thing we should leach off of it cause we can.
once again.. [email protected]# THE SYSTEM.
no more from this sheep..

qs504792 said:
lol whatever floats your boat. encouraging is whatever you want it to be.
this whole world is corrupt with power hungry businesses and gov working together.
and the aliens are watching us.
---------- Post added at 01:47 AM ---------- Previous post was at 01:42 AM ----------
$10 a month for 2 years.. then on top of that you pay a $1** deductible.. might as well pay that money to yourself and get the next best phone when your **** breaks.
dont even get me started of car insurance.. its all corrupt as hell. laws passed behind the peoples backs involving something a "private"
company has to offer. oh damn their making money off this insurance thing we should leach off of it cause we can.
once again.. [email protected]# THE SYSTEM.
no more from this sheep..
Click to expand...
Click to collapse
Yeah I agree the world is corrupt nowadays but thats still fraud lol. So I won't get into that. So let's get back on topic.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

SuperAfnan said:
Yeah I agree the world is corrupt nowadays but thats still fraud lol. So I won't get into that. So let's get back on topic.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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lol i just got my s4 today. waiting on the new waterproof case

Related

Sooo my phone slipped into a POOL!

Does this mean I'm doomed?!?!?!?! HELP! ....
Just let it dry out. Should be fine?
Samsung Galaxy S II
Do u have tep insurance from Sprint?
Sent from my Samsung Galaxy S2
Pull the battery and completely let it dry before trying to power up. You might get lucky and avoid any shorting, but the chances of that are slim. Also note there's probably a sensor on your battery that will indicate water damage, so people will know of possible water issues if you were to take it in to get serviced. Good luck.
Sent on the run.
ravizzle said:
Do u have tep insurance from Sprint?
Sent from my Samsung Galaxy S2
Click to expand...
Click to collapse
Yes I do ... I'll just say I lost the phone if it doesn't power up.... If I tried to power it up before it completely dried... Does that mean my chances are even slimmer?!?
If you have tep from sprint i think youre covered. just have to pony up the deductible for accidental damage. not positive though
Sent from my EPICally TOUCHed Galaxy SII
If you have tep you don't even need an excuse just tell the truth your good. You do have to pay the deductible.
cdszoke said:
If you have tep you don't even need an excuse just tell the truth your good. You do have to pay the deductible.
Click to expand...
Click to collapse
TEP is the regular 8bucks insurance correct? Lol... Just making sure.
NeeceeBabe said:
TEP is the regular 8bucks insurance correct? Lol... Just making sure.
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Click to collapse
Yeah, now you have a $100 deductible to pay to get the phone replaced with a new one.
NeeceeBabe said:
TEP is the regular 8bucks insurance correct? Lol... Just making sure.
Click to expand...
Click to collapse
Yup. The only insurance sprint offers our phone. You good.
Okay.. Sighs.. I"ll keep u guys posted! (
NeeceeBabe said:
Okay.. Sighs.. I"ll keep u guys posted! (
Click to expand...
Click to collapse
You need to dry it out completely. Some people have recommended leaving it out in a dry place for about 3 days.
I would recommend getting some kind of desiccant like silica gel or molecular sieves (or rice if you don't have access to commercial desiccants) and sealing it in with the phone, say, in a plastic bag for at least 24 hours.
And yes, chances are very slim that it didn't short if you dropped in a pool and then tried to power it on.
Recently aced my screen and got it replaced through the insurance. Man, they are a ***** to work with, but I'm using my new ET4G with no complaints and it came faster than they anticipated so you should be good.
Sent from my SPH-D710 using XDA App
Put it in a zip lock bag and pour dry rice around it .... Let it sit 2 days get your replacement phone .... Tell them you lost it so you dont have to send it back and if it works you can use it to dev on try roms from other phones and such or send it to a dev to work on it
Sent from my SPH-D710 using xda premium
My Evo went swimming with me once. I pulled the battery immediately. Then I let the phone and battery sit in ice for a day. After that I sat it in front of a fan for a day, but I probably should have given it two.
It worked, although after a few months I had trouble with some random reboots that I think were due to the swim.
Just make sure that you give it a few days before putting the battery back in or trying to power it up.
sirslipzalot said:
Recently aced my screen and got it replaced through the insurance. Man, they are a ***** to work with, but I'm using my new ET4G with no complaints and it came faster than they anticipated so you should be good.
Sent from my SPH-D710 using XDA App
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Click to collapse
What's so hard about it? I've replaced around 10 phones with assurion. Call it in, replacement phone usually at my house the next day, send damaged phone back in provided packaging. Doesn't get any easier.
Sent with a touch of epicness using xda premium
jirafabo said:
What's so hard about it? I've replaced around 10 phones with assurion. Call it in, replacement phone usually at my house the next day, send damaged phone back in provided packaging. Doesn't get any easier.
Sent with a touch of epicness using xda premium
Click to expand...
Click to collapse
He dealt with sprint, you were dealing with the insurance company.
Sent from my SPH-D710 using Tapatalk
I dropped mine in the toilet, yep that's right toilet . I was lucky to have gotten the Best Buy BT insurance. They gave me a new phone without any problems. And the poster was right about the battery telling you there was water damage. The white sensor on the top of the battery turned pink.
Do NOT tell Sprint that it went swimming! The TEP specifically states it does not cover water damage, however it does cover loss... You know what to do.
You can tell them it went swimming-you are covered:
https://protection.sprint.com/?ECID=vanity:protection
Click on coverage tab and clearly states liquid damage is covered.
Doc

Son of a motherless goat!!!!!

Well, not even 24 hours into owning my Samsung Galaxy S3, I now have spidered front glass. Phone was sitting on the kitchen counter. Apparently my wife’s new freakin cat was up there sniffing around. As I walked in from the garage it freaked out and shot off the counter taking my phone along for the ride. I guess it landed just right causing the front glass to spider.
Good news is I have insurance through T-Mobile. Bad news is the deductible is a $130 dollars. On top of that, T-Mobile didn’t have my account set up correctly. It still showed me owning my HTC Sensation. So when I got on the phone with the insurance company they said they could only replace my phone with a Sensation.
Had to call back T-Mobile to get that straighten out and then call back the insurance company. Now they say I have to wait 2 days before completing my claim to confirm with T-Mobile that I actually own a Galaxy S3. They said I should be getting my phone on Friday once everything checks out.
Now I have to sit here and look at my poor broken phone. I can’t start my healing process until I have the new one lol.
hahahahaha!! daammn that sucks I feel for you man. That's crazy sad.. Get a case on the new one asap..
Evo_Pimpin said:
Well, not even 24 hours into owning my Samsung Galaxy S3, I now have spidered front glass. Phone was sitting on the kitchen counter. Apparently my wife’s new freakin cat was up there sniffing around. As I walked in from the garage it freaked out and shot off the counter taking my phone along for the ride. I guess it landed just right causing the front glass to spider.
Good news is I have insurance through T-Mobile. Bad news is the deductible is a $130 dollars. On top of that, T-Mobile didn’t have my account set up correctly. It still showed me owning my HTC Sensation. So when I got on the phone with the insurance company they said they could only replace my phone with a Sensation.
Had to call back T-Mobile to get that straighten out and then call back the insurance company. Now they say I have to wait 2 days before completing my claim to confirm with T-Mobile that I actually own a Galaxy S3. They said I should be getting my phone on Friday once everything checks out.
Now I have to sit here and look at my poor broken phone. I can’t start my healing process until I have the new one lol.
Click to expand...
Click to collapse
Sorry to hear that...ummm quick start d/l stuff and trying everything before you send back....not going to hurt and try things, if you brick it...so what....
No really, hope you get your phone soon, I know the feeling. I bricked my S3 day 1 hour 3....was without for 4 days. BTW good movie quote, one of my favs.
man that sucks, sorry dude....i shattered my front glass recently, as well =(
such a horrible feeling isn't it? at least i had my phone for about a month when it happened. if this happened to me within 24 hours of owning it like you, i might have very well started crying.
my takeaways from my traumatic experience were:
the S3 seems fairly fragile, as shown by other xda folk who have also shattered the screen.
i usually keep my phone "naked" but have opted now to go for a fairly thick case. i don't think the "skins" like ghost armor will cut it for me anymore (my usual go-to). worked great on my S2 but i'm not taking any more chances. such a shame too, the phone looks so great as is. covered up with a case, it just looks like any other ordinary phone
asurion has pretty darn good service
this was my first ever asurion claim and although the 130 dollar deductible sucks, which just adds insult to injury (almost literally) after ruining your brand-new shiny device, i was impressed by asurion's speed. i shattered my phone on a wednesday at 3pm, ordered the replacement at 4pm and they had a BNIB! S3 in my hands by 11am thursday. sucks you had that glitch with the sensation though.
again, sorry for your loss. i hope your back in the saddle soon!
TheAxman said:
Sorry to hear that...ummm quick start d/l stuff and trying everything before you send back....not going to hurt and try things, if you brick it...so what....
No really, hope you get your phone soon, I know the feeling. I bricked my S3 day 1 hour 3....was without for 4 days. BTW good movie quote, one of my favs.
Click to expand...
Click to collapse
Just out of curiosity how did you brick it? I'm getting mine in a couple of days and I want to make sure I don't do that lol
The motherless goat epidemic is a serious problem, i am petitioning for it to be addressed on the presidential platform this year! sorry to hear about your phone that does suck, i know id be pissed!
I've been super careful with this phone and I'm gonna try and stay careful cause I like to keep my "naked" too lol
Sent from my SGH-T999 using xda app-developers app
Cats ruin everything! My step-mom used to let our cat walk on the keyboard because she thought it was funny, and then one day it popped all the keys off...
danielrod said:
Just out of curiosity how did you brick it? I'm getting mine in a couple of days and I want to make sure I don't do that lol
Click to expand...
Click to collapse
Think he flashed an international rom
Sent from my SGH-T999
Sorry to hear that. RIP
Your wife's cat?
Sent from my SGH-T999 using xda premium
I had my LG G2x for 2 or 3 days before I ruined it. I was at a friends house to go swimming. I changed and put the phone in my swim trunk pocket. I had just recovered from a surgery (testicular cancer removal) and was pretty excited to go swimming since all I could do before was lay down. Anyways, I just dove right in and didn't realized my phone was in my pocket. After a few minutes in the water, it was like a lighting bolt struck me, I remembered my phone was in my pocket still. I was super pissed.
Luckily I had Asurion insurance and it got replaced couple days later. Bad thing was I had my old Nexus One but it wasn't working to well. I still had my HTC G1 so for those 2 days, I ended up using the G1. Such a tiny screen and so slow.
Now I baby the crap out of my GS3. Skin and screen protector and no cats. :good:
I thought the glass was strong, gorilla glass 2 no less. My daughter dropped mine from the kitchen table onto the ceramic tile floor, thank God no damage.
I've seen the video of the guy dragging a gs3 and iPhone 4s around a parking lot tied to the bumper of a car and the gs3 survives no problem.
T-Mobile Samsung Galaxy S3 SGH-T999 Tapatalk 2
Do not do ANY other roms/kernels/radios, for other makes of the S3. PERIOD. Only the SGH-T999 tmo. They will hard brick. I didn't read, and did a 9300 rom. Bam, off and never returned. Bought a Jtag box, won't be without again.
Sent from my SGH-T999 using xda premium
---------- Post added at 09:34 PM ---------- Previous post was at 09:33 PM ----------
Sent from my SGH-T999 using xda premium
Btw... your account wasn't set up wrong.. the system just takes at least a few days of you using the new phone before the insurance will transfer over to the new phone
Sent from my SGH-T999 using Tapatalk 2
Does anyone know how many claims you can have with Asurion in a year? If its only one, then I'm going to super paranoid with my phone.
Sleef said:
Your wife's cat?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yes the wife and my 5 year old daughter have been wanting a cat for like 2 years now. I finally give in and 3 weeks into owning the cat, it has already cost me
i think it's 2 claims per year.
Sent from my Galaxy using xda premium
Lol damn that sucks I wish I could help you seeing as I fix phones but the part alone cost over 200
Sent from my SGH-T999 using Tapatalk 2
is there an easy way to buff out scratches on the phone, I have no clue how I got them cause I've used a case since day one and lay the phone on its back, and don't carry keys in that pocket (nothing at all really) but I can feel the scratches when I run my finger nail along the glass in tiny areas and barely see them in sun light... I'm not stressed about it, but thought I'd ask lol. Sorry to the op for the cats misfortune... You did get rid of it right??

[q] please help any suggestions will be perfect and appreciated!

I bought my s3 on friday had my mom pick it up from best buy. this morning i went to shower and left the phone on the shelf playing music at least 6+ inches away from the edge of the shelf which over looks the toilet, some how while shampooing my hair the phone fell into the toilet...... :crying:i took it out dried it blew dry it a bit and then put it in rice as few suggested and read online..... what im asking is there anything i can do/say to ATT/Samsung/Best buy to get another one w/out having to pay 200 dollar deductible for ATT insurance? i would not care about paying up too 100 too get another one but i realize its highly unlikely. the phone is not even a week old and pray a miracle can happen.... any answer would be greatly appreciated...
Brooklynsour said:
I bought my s3 on friday had my mom pick it up from best buy. this morning i went to shower and left the phone on the shelf playing music at least 6+ inches away from the edge of the shelf which over looks the toilet, some how while shampooing my hair the phone fell into the toilet...... :crying:i took it out dried it blew dry it a bit and then put it in rice as few suggested and read online..... what im asking is there anything i can do/say to ATT/Samsung/Best buy to get another one w/out having to pay 200 dollar deductible for ATT insurance? i would not care about paying up too 100 too get another one but i realize its highly unlikely. the phone is not even a week old and pray a miracle can happen.... any answer would be greatly appreciated...
Click to expand...
Click to collapse
Yeah, the countless number of people who've dropped their phone into the toilet. You could ask bestbuy but I doubt they will refund you/replace since this is an issue you brought upon yourself.
DarthDerron said:
Yeah, the countless number of people who've dropped their phone into the toilet. You could ask bestbuy but I doubt they will refund you/replace since this is an issue you brought upon yourself.
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Click to collapse
i didnt drop it in there, the phone vibed itself to the edge i guess from the music being loud and phone not having the slightest bit of friction?
Phone shouldn't be in the bathroom while showering. High humidity isn't the best thing for electronics.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
+1
Sent from my SAMSUNG-SGH-I747 using xda premium
lol very true but not too helpful the phone works fine besides the speaker...... please some advice i begggggg
Sorry to say it man but you may be out of luck. Water damage is really tough to talk your way out of, even if the phone vibrated itself into the toilet, you still set it there.
Maybe find someone who can do speaker repairs or else you may just have to deal with whatever fee it is.
I'd consider myself lucky that it still works at all, minus the speaker. Yeah, it's an important feature but with water damage...it's usually a non-working device with a $200 price tag to fix.
Yeah that's absolutely a bit of a tough position. Definitely not the best place for a phone, but you do have options. You could call AT&T and beg for mercy, threaten to switch, call retention, or do something like that though. I would say first just try to win over the sympathy of someone working there. They're people too and a lot of people have had toilet-phone related incidents haha.
I believe that you have a certain number of days with Best Buy to buy the protection plan. I also don't know how rigorously they test it to return withing their 14 day return policy. I might try a couple of stores if I didn't meet with success. With iPhones they put them into baggies with rice.
Good luck.
after testing it yeserday i put it back in rice cuz there was some moisture left on the front cam.... today its all gone and the phone works pretty fine, but like i stated before everything but the speaker..... i spoke with the insurance company for ATT with is asurian and they told me 200$ deductible best buy told me im basically screwed and that i can try and go to the best buy store and try and beg them to let me either exchange it or kick rocks....i wish i can pay another 50 for another phone.... they should have some policy for phone under 7/14 days old and if it works should be able to exchange for a newer one.... FML, if phone had a bit more friction, it dove into the water on its own =( thanks for suggestions ^
Brooklynsour said:
if phone had a bit more friction, it dove into the water on its own =( thanks for suggestions ^
Click to expand...
Click to collapse
This actually made me laugh. Please don't try to play the victim here. This was 100% your fault. Don't blame the phone for not having enough friction.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
lol i didnt drop it in the toilet it vibed in there my fault was bringing in the bathroom but all the other 100+ times i brought my old skyrocket in the bathroom and set in the same place playing music it never moved or anything and the s3 on the first time i bring it to play music it slides of the shelf is pretty unexpected especially when im washing the shampoo out my hair.....
Brooklynsour said:
I bought my s3 on friday had my mom pick it up from best buy. this morning i went to shower and left the phone on the shelf playing music at least 6+ inches away from the edge of the shelf which over looks the toilet, some how while shampooing my hair the phone fell into the toilet...... :crying:i took it out dried it blew dry it a bit and then put it in rice as few suggested and read online..... what im asking is there anything i can do/say to ATT/Samsung/Best buy to get another one w/out having to pay 200 dollar deductible for ATT insurance? i would not care about paying up too 100 too get another one but i realize its highly unlikely. the phone is not even a week old and pray a miracle can happen.... any answer would be greatly appreciated...
Click to expand...
Click to collapse
My friend's iphone had water damage and geeksquad fixed it for free with a warranty. Im not sure how much the warranty is but im guessing its way cheaper than 200 dollars lol. Some dude dropped his s3 in poop water and putting it in rice worked perfectly maybe the poop was the charm xD
R.I.P
Your Phone's speakers
yea its working now after the rice but im gonna take it to best buy either tomorrow or friday and pray i leave with a positive mood and smiley face lol.... the phone should have a 30 day warranty from best buy and like 90 days or w/e it is from samsung but the lady from samsung told me that after water damage the warranty is basically gone and if the technician see a problem with the motherboard it will cost alot of money.... =(
I agree with Samsung stance on that. By no means was your phone defective.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Since this is resolved I will close it since it is turning into a flamefest
Friendly Neighborhood Moderator

Scratched the screen in under two hours... What the heck???

I picked up my Note 2 on Friday night and leaving the mall I put it in my pocket. I then made the mistake of putting my keys in the same pocket and put two large scratches in the middle of the screen.
I thought these screens were nearly bullet proof???
I putt a Zagg screen protector on it yesterday and you can just barely see the scratches, but I know they are there....
Sent from my SGH-T889 using xda premium
sandiegopaneraiguy said:
I picked up my Note 2 on Friday night and leaving the mall I put it in my pocket. I then made the mistake of putting my keys in the same pocket and put two large scratches in the middle of the screen.
I thought these screens were nearly bullet proof???
I putt a Zagg screen protector on it yesterday and you can just barely see the scratches, but I know they are there....
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
1st bold: stupid
2nd bold: source?
sandiegopaneraiguy said:
I picked up my Note 2 on Friday night and leaving the mall I put it in my pocket. I then made the mistake of putting my keys in the same pocket and put two large scratches in the middle of the screen.
I thought these screens were nearly bullet proof???
I putt a Zagg screen protector on it yesterday and you can just barely see the scratches, but I know they are there....
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
These screens are not bullet proof, they're just really hard, and follow very basic laws of nature, ie. Material A will scratch Material B, if Material A is harder. So, never take your phone to the beach either as the miniscule pieces of quartz in the sand will lay waste to your phone too.
I agree, absolutely stupid and not something I normally do. But its just strange to me that three keys, none of which are particularly sharp scratched the screen in the 15 to 20 minutes they were in my pocket with the phone. My previous phone (Galaxy S2) was pretty well abused over the time I had it, and it still does not have a single scratch on the screen.
Just seems odd to me. And wanted this to be a warning to others that the screens are not as hard as we might otherwise think.
sandiegopaneraiguy said:
I agree, absolutely stupid and not something I normally do. But its just strange to me that three keys, none of which are particularly sharp scratched the screen in the 15 to 20 minutes they were in my pocket with the phone. My previous phone (Galaxy S2) was pretty well abused over the time I had it, and it still does not have a single scratch on the screen.
Just seems odd to me. And wanted this to be a warning to others that the screens are not as hard as we might otherwise think.
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Wow , that really sucks man . I'd have a ill panic attack if that happaned to me. It would literally make me for over another 650 to buy a new phone knowing those scratches were there within hours of buying it . :/ I hope you bought the Ins plan? Sorry for your loss sir.
Some_dude36 said:
Wow , that really sucks man . I'd have a ill panic attack if that happaned to me. It would literally make me for over another 650 to buy a new phone knowing those scratches were there within hours of buying it . :/ I hope you bought the Ins plan? Sorry for your loss sir.
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Dude its some scratch not a total loss but yeah i always make sure i that when i put my devices in my pocket there is nothing in it and other pocket for keys etc..
Sent from my SGH-T999 using xda premium
You have at least 14 days to return or exchange the device. Just go back and exchange the device.
JaguarXT said:
You have at least 14 days to return or exchange the device. Just go back and exchange the device.
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Why so they can keep increasing pricing ! No he needs to deal with it only return if it's a valid reason. Sorry to hear your screen is scratched though.
Sent from my SGH-T889 using Tapatalk 2
Some_dude36 said:
Sorry for your loss sir.
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LOL people. Are we talking family lost in war or are we still talking about phones here? Phones that still work perfectly and are basically still pristine?
Sent from my SGH-T889 using xda premium
_atlien_ said:
LOL people. Are we talking family lost in war or are we still talking about phones here? Phones that still work perfectly and are basically still pristine?
Sent from my SGH-T889 using xda premium
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What?...you normally talk about phones here actually.,... not "lost family" or issues as such! Dude...if you want to ... go talk on CNN forums.
_atlien_ said:
LOL people. Are we talking family lost in war or are we still talking about phones here? Phones that still work perfectly and are basically still pristine?
Sent from my SGH-T889 using xda premium
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Lol'd
Sent from my SGH-T999 using xda premium
sandiegopaneraiguy said:
I picked up my Note 2 on Friday night and leaving the mall I put it in my pocket. I then made the mistake of putting my keys in the same pocket and put two large scratches in the middle of the screen.
I thought these screens were nearly bullet proof???
I putt a Zagg screen protector on it yesterday and you can just barely see the scratches, but I know they are there....
Sent from my SGH-T889 using xda premium
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It's your own fault dude. Gorilla glass never claimed to be scratch proof, its is more flexible than regular glass and stronger. I for one, always put a high end screen protector before I even turn device on. I call it "insurance".
KillaHurtz said:
It's your own fault dude. Gorilla glass never claimed to be scratch proof, its is more flexible than regular glass and stronger. I for one, always put a high end screen protector before I even turn device on. I call it "insurance".
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No need to fault anyone. The individual already knowledge fault. You like some people I know in my life. Rip a hole into the person even after they ripped a hole into themselves. Doing nothing more than being annoying.
Gorilla glass is scratch resistant. Which is why manufacturers use Gorilla glass. And why some people think of it as "bullet proof". Of course it is not "bullet proof" or scratch proof. Nothing better educator than experience.
---------- Post added at 04:58 PM ---------- Previous post was at 04:39 PM ----------
bipoler said:
Why so they can keep increasing pricing ! No he needs to deal with it only return if it's a valid reason. Sorry to hear your screen is scratched though.
Sent from my SGH-T889 using Tapatalk 2
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What are we going to do with you. You are in this: "Everyone at fault for devices costing higher and insurance costing higher" thing.
It is up to the store, in the mall, that chooses to take it back or not. Not that many get returned or exchanged in the grace time. And with the price deals that T-Mobile get they can afford it without spreading the cost to us.
The insurance thing is a different story from this grace time. Still $130 to $175 to replace a $699 device is a deal for the customers. Which means that the insurance business is still make very good profit. If it is worth it to you all depends on when the device is damaged/stolen or when you are planning to get another device. Saying to people not to return to repair or get replacement (after the grace time period) is like telling people to not go to the hospital because that will make your insurance higher. People should be able to go to the hospital even if they caused the problem. That is the price you pay in getting insurance yourself. This is the same with Cellular device insurance. If don't like this then don't have insurance and pay full price for each and every device. Then, for right or wrong, others are not effecting you.
When it comes to T-Mobile at 2013 on charging full price for devices: That has nothing to do with users "abusing" the system. T-Mobile is taking out the cost of the device from the monthly rates. So after spending $699 for a device you will get a lower cost monthly rate. And at the end save around $200 within two years of using that one device on the value plan. So stop blaming others for T-Mobile changing their business methods.
Of course you going to rip me a new one on this. I can hear now.
-
Quick question in the insurance, let's say i lost my phone, when I pay the 130 or 175 and I get the new phone, do I still have the same phone number or I get a new number?
Sent from my SGH-T959 using Tapatalk 2
i dropped my phone face flat from the chest height on a bus and 2 feet face down to a table and no scratches or cracks
After you replace your device you still will have the same cellular phone number.
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DKM119 said:
Quick question in the insurance, let's say i lost my phone, when I pay the 130 or 175 and I get the new phone, do I still have the same phone number or I get a new number?
Sent from my SGH-T959 using Tapatalk 2
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My coverage thru ensquared covers theft and loss. Well worth it if you ask me. You would keep your same number.
*Signature blocks shouldn't default to free advertising.*
Sent from my T-Mobile Samsung Galaxy Note 2 via Solavei.

Umm, help? Screen Flickering.

I got a new S3 from USA AT&T today, bought a Zagg screen protector and when I got home applied correctly according to directions making sure to be extremely careful. (AT&T store didn't have them in stock to give and apply for me)
I booted up my device after applying the shield and now I get insane flickering even with power saving mode and auto brightness turned off, touch buttons are not functioning now, and I believe the water strips went off, I Know I didn't use more than the suggested amount for applying the screen protector and I'm super sad, because I don't have insurance, I bought the phone today, if there a chance that AT&T will honor the exchange? Phone, SIM and battery are in a bowl of rice as we speak.
PapaRhino said:
I got a new S3 from USA AT&T today, bought a Zagg screen protector and when I got home applied correctly according to directions making sure to be extremely careful. (AT&T store didn't have them in stock to give and apply for me)
I booted up my device after applying the shield and now I get insane flickering even with power saving mode and auto brightness turned off, touch buttons are not functioning now, and I believe the water strips went off, I Know I didn't use more than the suggested amount for applying the screen protector and I'm super sad, because I don't have insurance, I bought the phone today, if there a chance that AT&T will honor the exchange? Phone, SIM and battery are in a bowl of rice as we speak.
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There is always a chance. If younfind a sympathetic rep. There are ways to make it look fine but you have to Google that.
Sent from my SAMSUNG-SGH-I747 using xda premium
Okay so, after a few hours in the rice the screen is fully functional, but now the capacitive buttons don't work. What can I do? I'll leave it in the rice still overnight to see what happens next if anything. I'd love to wake up to a few answers if possible, thank you!
hednik said:
There is always a chance. If younfind a sympathetic rep. There are ways to make it look fine but you have to Google that.
Sent from my SAMSUNG-SGH-I747 using xda premium
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Without saying it is ethical to do so if your phone is already broken, don't you usually have like 7 days to buy insurance after buying a new phone?
Sent from my Nexus 7
phositadc said:
Without saying it is ethical to do so if your phone is already broken, don't you usually have like 7 days to buy insurance after buying a new phone?
Sent from my Nexus 7
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30 days with AT&T, but I would also have to basically repay for the phone with a $200 non-refundable deductible.
I checked again this morning and the water damage indicators are both completely white, I was looking at the wrong area. I'll just go get it replaced soon.
PapaRhino said:
30 days with AT&T, but I would also have to basically repay for the phone with a $200 non-refundable deductible.
I checked again this morning and the water damage indicators are both completely white, I was looking at the wrong area. I'll just go get it replaced soon.
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just to note: a lot of the big retailers that sell these nice screen protectors will also install them for you if you ask (or for a small fee). i've seen this done at places like sams and best buy. it gets done right (no bubbles) and takes the kind of crap you've been dealing with off your shoulders. good luck and cheers
xBeerdroiDx said:
just to note: a lot of the big retailers that sell these nice screen protectors will also install them for you if you ask (or for a small fee). i've seen this done at places like sams and best buy. it gets done right (no bubbles) and takes the kind of crap you've been dealing with off your shoulders. good luck and cheers
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Bought them from Target, I wouldn't trust them with not ripping the damn thing, lol.
xBeerdroiDx said:
just to note: a lot of the big retailers that sell these nice screen protectors will also install them for you if you ask (or for a small fee). i've seen this done at places like sams and best buy. it gets done right (no bubbles) and takes the kind of crap you've been dealing with off your shoulders. good luck and cheers
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Beer,
would you really trust a retailer in DFW to do it for you ??? lol
hednik said:
Beer,
would you really trust a retailer in DFW to do it for you ??? lol
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hahaha! good point. go texas...
All-hail the magical rice! Everything is working perfectly now

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