It happened in the past, but got worse in the past few days. The phone is barely usable.
Basically the phone ignores on whatever you try to click on and starts doing things on its own. Typing, clicking, calling and other crap. I am running rooted and already tried running stock, but same results. Ideas? It's out of warranty, though..
Have you tried Odin back to stock, or a custom ROM, to see if its software or hardware related?
Maybe you have a faulty touchscreen?
Sent from my potato running GLaDOS
Yeah, like Loop suggests, I would wipe like a mofo.... Clean everything out, then Odin to stock. Prove that for a few hours, then root and get back on a custom ROM.
Trying this should at least help you narrow down h/w versus s/w problem.
T989, AOKP JB MS1 (KK nightly)
I've tried resetting to stock, but no results. Gave a call to T-Mobile, but they were helpless and told my phone is out of warranty. It's indeed out of warranty, expired in Oct.
Then decided to call to Samsung and the rep immediately informed me that my phone is under warranty. Pretty cool stuff. After all, I sent the phone to Samsung service center in TX. The issue they found called "touchpad failure" and solution "replaced LCD". The smartphone is already shipped to me. I'll get back with the results when I get the phone.
If you think your phone is out of warranty, don't be so sure and call to Samsung!
Related
SO my Tilt2 microphone just all of the sudden stopped working after I upgraded my rom from another rom. I reflashed back to the old rom and even flashed back to the original shipped rom from att and it still doesnt work. So i pretty much concluded that this may be a hardware issue....So i called att and they told me that my warranty is up and that i cant exchange for another...I also was told when i bought the phone from att that i could not get insurance on the phone because it was so expensive...its a load of crap i know...bc i fell for it too. So after i got off the phone with att they told me that I could contact HTC for a repair...so I did and they told me to ship the phone to them...and since the repair center is in Houston and I live in SA it should only take a few days before I get the phone back...
Now my question...Since I Hard-SPLd and put a new rom on it...would it be wise to reSPL it to stock or should I just install the original stock rom that came it...
And Also I would fix the problem myself, but I have opened the Touch Pro 2's before and they are a b* to do...because in order to get to the screen/mobo you have to take apart the keyboard etc...
unfortunately this is a pretty well known problem with our phones. Has nothing to do with flashing roms or anything like that. A lot of people have had this issue.... reload on the stock rom, re SPL your phone and send it back get it fixed... odds are they're just going to send you a new phone.
Hi all,
I recently sent my GN (Running 4.0.2 stock, yakju build) back to be repaired because my phones wifi stopped working. what happens is that the phone's wifi seems be stuck "turning on", but never actually does. No wifi icon or anything appears. wifi hotspot doesnt work either. I had my GN from about a week after it was released (I'm in australia so that was about the 22nd December), and around the 15th January is stopped working. This issue cannot be fixed with a reboot, a hard reset, flashing stock roms, toggling airplane mode or anything trivial like that, as I (and others) have tried.
Now i have searched a while on google while i have been without my phone and I'm finding this problem is surfacing for other people too. From what i have seen there seems to be a correlation between 4.0.2 and this issue. Also, it seems to happen some time into the phones life; they do not have this issue when first purchased. I am concerned that this may be a recurring issue which surfaces over time, due to a design flaw or some sort of software issue. If so, this problem will start affecting a lot more people. If anyone who reads this has the same problem, could you please post when it started occuring and what rom, build etc (and anything else which may be helpful) you are running so we can shed a little light on this issue. which many more users i am sure will experience. cheers in advance
just incase anyone actually reads this Galaxy Nexus was sent back, and it was found that the printed ciruit board (PCB) needed replacing. More forums have surfaced since i last checked up on this problem so numbers are slowly rising. Once again, post here if you get the issue, we need numbers
Hi same issue i have butni solve i am living in turkey and i use habertürk news and i saw this application make notification wifi turning om.i reset my phone i load factory firmware but nothing happen ...always say wifi turning on...you need to change your system language another still write wifi turning on on screen in eglish and a application cause to this like my haberturk app
Sent from my Galaxy Nexus using XDA
same problem
Hi,
i had the same problem, wifi mac info was not showing anymore on the Nexus. Reboot and factory reset didn't help. Wifi wouldn't come on anymore.
Ask for a replacement, that's the only thing you can do
Can i ask what version of android you guys had? I'm wondering if this is going to be a recurring problem with hardware due to software issues or if it is purely a design flaw (PCB burning out, etc..) Cheers!
I have the same problem which happened last Saturday and it frustrated the hell out of me, i flashed to different versions of OS....didnt help...
restored to factory firmware and didnt backup the pictures and stuff on the phone!! (FML)
and brought it in to Fido on monday to have it serviced....
talking about bad luck...sigh....
they told me the turn around time is 10-15 business days... (N)
will report back once i hear from them
Before the issue happened, did your phone have any other issues? Say heating up while charging or running the WiFi?
I received a device in for repair with this issue and the customer reported it got really hot before the issue started happening. Everything looked fine on the motherboard - the WiFi antennas were intact. Reloading the software did nothing which means it's a hardware issue..
So very strange. I wonder what's causing this.
i remember when my wifi stopped working i was running 4.0.2. I was actually on holidays in Japan at the time and i was wifi hopping quite a lot around the airport (i was walking around and the wifi would go out of range, latch on again... etc) not sure if that had anything to do with it. Hopped on the plane home and i remember i was on airplane mode using an app called colornote. the phone hung pretty hard and i had to pull the battery. rebooted and tried again and after 10 mins, phone crashed again doing the same thing. Got home and the wifi wasnt working. Not sure if any of this had anything to do with it, but maybe. Didnt notice any overheating, but then again i was around snow haha
hi mrmiklepower
just wondering if your phone has been good since you got it back from repair?
i noticed the phone would reboot itself over and over again after i flashed it back to the stock rom. I just called the third party repair shop that my carrier sent the phone to, they told me its still being fixed.
Oh i hope they will return me my phone soon.
My phone is actually still being repaired also. It's been a total of 2 months since i sent if back! they contacted me and all i know so far is that the phones PCD needed replacing. when my phone arrives i will update as soon as i can. should receive it sometime this week, but its not certain. the majority of my ownership of this phone has been me waiting for its return
Holy mother of lord...
I actually called the third party repair shop that my carrier uses to check on the status of the repair. And they told me its actually In quality control which means the problem was fixed and they're just testing it before they send it back to the store where I brought the phone too. Hoping they'll send it in on Monday so I can either pick it up on the day of or the next day.....keeping my fingers crossed.
Will keep you posted on the status of it too.
Sigh
Ok I got my phone back today.
on the reference sheet I got from the repair shop
it states REPLACED PBA, BGA Failure
I looked it up online and PBA means Printed Board Assembly
which probably means the motherboard was defective and had to be replaced.
and now the phone is working fine. So i guess when this phone was made, there were some flaws with the motherboard on it, thus causing this problem.
Anyways, I hope this information helps with others who experience the same problem
Thanks for letting us know! O got mine back today with the same thing. So looks like there is no way of fixing besides sending it back. Good luck to anyone else who gets this problem
Sent from my Galaxy Nexus using xda premium
So it seems there's no fix for this?
I've been doing some research and it doesn't seem anyone can fix this.. I tried reflashing, wiping every possible thing, etc.. even flashing the stock software via odin. Still no luck.. It seems that we are indeed stuck with sending it back in for a supposedly defective part which seriously blows.
My other question is.. you guys who already received your phones back, did anyone end up with the problem again?
PLEASE if anyone knows how to fix this.. chime in!!!
I had an issue similar to that with my transformer and to fix it I just flash a new kernel im not sure itwill fix the problem for you but it's worth a try
Sent from my Galaxy Nexus using xda premium
Since getting my phone back the problem has not occurred again. I don't think there is anything that can be done as a component needed to be changed apparently. Good luck :/
Zeon45 said:
I had an issue similar to that with my transformer and to fix it I just flash a new kernel im not sure itwill fix the problem for you but it's worth a try
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thanks, when returning to stock it flashes a new kernel. Also tried it again for the hell of it with faux's kernel, still no luck .
This sucks! This very same thing happened to me yesterday! I Odined back to stock.. no luck! Now after finding this thread, it looks like a hardware issue! That blows! I'll have to give Sprint a call tomorrow!
Hmm sucks to hear it's still cropping up around the place, I heard someone say this issue entered quality control. But anyway, if it helps I've had my phone back for about a month and a bit and its still going strong. hopefully it doesn't happen again though. good luck, hopefully it won't take too long for your phone to come back!
Hi,
I'm with Telus in Canada and had the exact same problem and had my GN repaired. It took only 2 weeks and I just got my unit back. I had already read a lot online about this issue so I asked the Telus rep to tell me what the issue was. She told me that the report states that the board was replaced. This is definitely a hardware problem. I'm hoping that the new board doesn't have this problem and my phone won't need to be repaired again,
I run 4.0.1 on my phone. Telus hasn't released an update yet. I was going to update mine by switching to yakju, but that's when I noticed that the wifi is not working and I thought it's not a good idea to change the stock ROM.
Hi everyone!
I recently got a t-mobile galaxy s2. After having it for a week, I rooted it and tried different roms. The last rom that I installed on it was an alpha version of cyanogenmod 9. Everything was working perfectly for a few days and then I started having problems.
The problems are with my wifi and bluetooth, they wouldn't turn on. When wifi did turn on, the phone slowed down and then turned off after a few mins. Thinking this was a cause of rooting, I decided to go back to stock. I wiped everything, formatted the internal sd card, cleared all caches and completely restored everything to stock using odin and the problem won't go away.
Now I'm running stock touchwiz gingerbread rom and when I turn on wifi, it just says "error". I was only able to get it going once and thats when the phone got extremely slow and turned off.
Also it seems like everytime the phone turns off from wifi, the battery looses like 7-10% and it gets really hot.
Here are my questions,
Is this a hardware problem?
I don't have warranty because I bought it from another person. Can I send it out for a warranty repair somehow?
Thanks in advance.
I had the Wifi error also, had to send it in for repair. Make sure you Odin everything back to stock
Sent from my SGH-T989 using xda premium
Thanks for replying.
Did your phone freeze and restart as well?
I called up samsung and they asked me to ship the phone..sent me a shipping label and etc. The problem is, I bought this phone from someone on craigslist. Will I need a receipt? So far it seems like they want me to ship just the phone.
Also I went back to stock completely with odin, do I need to do this as well?
http://forum.xda-developers.com/showthread.php?t=1578184
[Flashable] Odin/Flash-Counter Reset SGH-T989D (Telus) and SGH-T989 (Tmo)
edit: Forgot to add, how can I check if my phone is good to go for warranty repairs?
edit2: Ok I did some research and figured it out. Will update when I get the phone back
Same here...
Problem started with Bluetooth (dont remember which ROM) but I dont use wifi often so I dont know if it started at the same time. Then I switch from ROM to ROM for awhile... now my phone is kinda messed up.
I had the same problem as you, one of the phone which had a very bad battery life did not put the bluetooth to sleep and the phone got pretty hot. Something similar must have happenned to the wifi (same IC maybe?)
I think the IC is now messed up because I returned to stock, (recovery and all) did it 3 times, tried stock ICS stock GB. Then for no reason yesterday, Yay wifi working again, and bluetooth.. but by the end of the day, dead again !
So I get stuck with a wifi that can't turn on/off and a bluetooth that works when it want to...
I even tried messing with my /efs (everything was fine... I think...)
My Wifi & bluetooth MAC address are "unavailable" so I guess it's back to Samsung...
I saw some people complaining about this problem and saying Samsung products are not good... I must say that I owuld not have this problem if I stayed stock... like when I rooted my HTC desire and the "flashlight" turned on and burnt the LED... not HTC's fault... anyway anyone have another dea to try ?
---------- Post added at 03:08 PM ---------- Previous post was at 03:01 PM ----------
Also,
I read like hundreds differents forums about this issue... most if not all of them ended sending their phone to Sammy...
Some did not search very hard for a solution but still. Many have reported that Sammy changed the motherboard, so I guess it's not all our fault ?
Hi has anyone noticed issues with bluetooth headset keep getting disconnected every 2 mins after this ics update? i have Voyager pro HD which was working fine on GB and problem started after this update.
syedfaz26 said:
Hi has anyone noticed issues with bluetooth headset keep getting disconnected every 2 mins after this ics update? i have Voyager pro HD which was working fine on GB and problem started after this update.
Click to expand...
Click to collapse
Yes but it could be all related to my othe rproblems, so...
Bluetooth lost Galaxy s2 ics
I am loosing every 2 min about bluetooth since my update to ICS
Has anyone ever fixed this problem? I have been having the same problem for about a year now and I can't seem to find a solution.
I had this start with my phone around December 2012. It only affected Bluetooth, so I didn't worry too much as I don't use Bluetooth. Then my Wi-Fi started copping out about a month ago. I did some research, and it looks like it's hardware related.
I have an extended warranty that I've paid into every month since I bought it (December 2011). I called the warranty company up, and because it was out of manufacturer's warranty, I had to drop $150 on a new phone. I also spent close to an hour trying to explain to them that I had done nothing wrong to the phone. Apparently, it is in the same category as it being stolen or broken. I was so choked. I've babied this phone like crazy, in fact, it still has the protective cover you find on it when you open it fresh out of the box (I just cut off the tab). I was livid.
Well, my amazing wife ended up calling Samsung directly. The call lasted 5 minutes and they didn't even question the integrity of the phone (other than what I did to fix it and the problem itself). The representative said that because we had never called them before, they would replace it for us, free of charge. I question that they might know there is a defect that happens as this isn't a one-off, but I'm very satisfied with their service. I'll be
If you can produce your original receipt, call Samsung. They should do the same thing for you as they're doing for me. Ironically enough, I'm reverting everything back to stock and backing everything up and happened to see your post.
Hope this helps and good luck.
So just a bit of a bump/update:
I sent my phone in to be repaired (honored by Samsung) and once I got it back, it worked for a while. Shortly thereafter, it started acting up again. I noticed on the sheet showing what they did for service, was apparently doing a re-flash of the original ROM and a factory reset.
Funny thing is, I used a branded TELUS ROM that wasn't exactly stock. If you pressed and held the power button, it would automatically restart... which I found fishy. I saw that this was the exact same ROM that I had put on there once I got it back, so I doubt any flashing took place. All that was done was that factory reset.
Now, to the credit of the factory reset, it worked for a brief while, but ended up with the same issue.
I'm in the midst of doing some diagnostics, but I'm not familiar with logcat. I'm back to the latest PAC build as no other ROM made a difference. I'm going to tinker for a few more days, but I'm pretty sure I'm back to square one.
After flashing the stock google (yukju) roms on my galaxy nexus, everything went fine for a couple of months and now I am getting weird haywire issues with my touch screen. Without me touching anything, the phone will act like a part of my screen is being touched, it will not respond when I am indeed touching it at times, the screen will flicker back and forth and generally act strangely. Then for the other 70% of the time it is fine. I have re-flashed all stock roms, did a factory reset, and the problem persists.
Is anyone else having these problems?
any idea what to do next.
After contacting my provider, they said they cant help me because I had unlocked the phone. I have since relocked the phone so I might try calling back and seeing if it will fool them, but I doubt it. Now that I have re-locked the phone should I try to deal with Samsung?
Any help appreciated!
It sounds like a hardware issue. Most likely the touchscreen itself is bad. If you still have warranty or insurance coverage then bring it back to the store and tell them it is defective. By the way, NEVER mention that you have ever unlocked or rooted your phone.
Sent from my Xoom using Tapatalk 2
Thanks for the reply. Im worried that, like you say, it is a hardware issue because I bought it used, and therefore will probably have problems with warranty/insurance. My carrier has already said that they wont help me with it so I would have to go right to Samsung. Any tips on dealing with Samsung? I have already returned to stock and re-lock the phone and I never rooted it, I certainly wont say I did anything to it in any way. Anything else I should be aware of? Will they even help me out since I wasn't the one who bought the phone in the first place?
GentlemanBasdard said:
Thanks for the reply. Im worried that, like you say, it is a hardware issue because I bought it used, and therefore will probably have problems with warranty/insurance. My carrier has already said that they wont help me with it so I would have to go right to Samsung. Any tips on dealing with Samsung? I have already returned to stock and re-lock the phone and I never rooted it, I certainly wont say I did anything to it in any way. Anything else I should be aware of? Will they even help me out since I wasn't the one who bought the phone in the first place?
Click to expand...
Click to collapse
Although most manufacturers offer a 1 year warranty on hardware, I doubt they will honor it since you were not the original owner. Your next option is repairing it yourself. It took a look at prices on eBay and it looks like the digitizer (touchscreen) for a galaxy nexus goes for about $30 and the combination of digitizer and LCD screen go for about $150. I don't know how difficult it would be to separate the digitizer from the LCD on your phone, but $150 for the set is still better than buying a new phone.
Sent from my Xoom using Tapatalk 2
As has been said, it is probably a hardware issue - I had an HTC Desire S before my GNex and had the same issue with it, started all of a sudden. (The screen would go haywire as you said, almost as if a ghost was pushing buttons quickly - that's the best way I can describe it). Mine did not have warranty coverage because I had rooted and unlocked it but the HTC rep was helpful and said it happens sometimes because of moisture or humidity or some such thing and to replace the lcd/digitizer. Cost me a little ($110) but phone was as good as new after that, used it for six months before selling it and buying the GNex.
Hi, I have a hard-bricked Samsung Galaxy S2 (device shows up as QHUSB_DLOAD) from Telus (same model as from T-Mobile).
I already have a different phone so it's not pressing, but I would be curious about having it repaired.
Interestingly, aside from the hard-brick state - the phone has another issue. I honestly think the phone has bad memory or some hardware issue because the thing would crash routinely regardless of using stock rom or custom roms. Since day #1 with stock rom it would crash routinely. Flashing a custom rom seemed to make no difference; phone still would crash routinely in the same places. Of course, this was before I bricked it (accidentally installed wrong kernel)...
So I guess my question is, is this phone worth anything? I might be willing to spend up to $75 for repair. Seems like a better option than just collecting dust or thowing it away. Can I send this directly to Samsung? Or another service provider?
Your tips are appreciated.
well, a working phone is worth $200-300 on eBay depending on condition.
Otherwise, I find old electronics make for good target practice
[/COLOR]
Redsmurf said:
Hi, I have a hard-bricked Samsung Galaxy S2 (device shows up as QHUSB_DLOAD) from Telus (same model as from T-Mobile).
I already have a different phone so it's not pressing, but I would be curious about having it repaired.
Interestingly, aside from the hard-brick state - the phone has another issue. I honestly think the phone has bad memory or some hardware issue because the thing would crash routinely regardless of using stock rom or custom roms. Since day #1 with stock rom it would crash routinely. Flashing a custom rom seemed to make no difference; phone still would crash routinely in the same places. Of course, this was before I bricked it (accidentally installed wrong kernel)...
So I guess my question is, is this phone worth anything? I might be willing to spend up to $75 for repair. Seems like a better option than just collecting dust or thowing it away. Can I send this directly to Samsung? Or another service provider?
Your tips are appreciated.
Click to expand...
Click to collapse
www.mobiletechvideos.com/
I highly recommend this site. I cost $50 to fix it and they are pretty fast getting it back to you.
Just got off live chat with Samsung. The device is still under warranty so I guess I'm going to try my luck with that. Going to UPS to send it now...
Redsmurf said:
Hi, I have a hard-bricked Samsung Galaxy S2 (device shows up as QHUSB_DLOAD) from Telus (same model as from T-Mobile).
I already have a different phone so it's not pressing, but I would be curious about having it repaired.
Interestingly, aside from the hard-brick state - the phone has another issue. I honestly think the phone has bad memory or some hardware issue because the thing would crash routinely regardless of using stock rom or custom roms. Since day #1 with stock rom it would crash routinely. Flashing a custom rom seemed to make no difference; phone still would crash routinely in the same places. Of course, this was before I bricked it (accidentally installed wrong kernel)...
So I guess my question is, is this phone worth anything? I might be willing to spend up to $75 for repair. Seems like a better option than just collecting dust or thowing it away. Can I send this directly to Samsung? Or another service provider?
Your tips are appreciated.
Click to expand...
Click to collapse
Did you try to reflash it with Odin? and if nothing works--that phone is still worth a couple hundred dollars bricked.
You can use it as a nice fancy paperweight. Or you can drop it from a 10 story window and see what happens... our you can send it to Samsung for repair. Your decision.
Sent from my SAMSUNG-SGH-T989 using xda premium
Just got it back! Luckily they just went ahead and replaced the mainboard
It appears to have solved the frequent crashing issue as well - phone works perfect.