SO my Tilt2 microphone just all of the sudden stopped working after I upgraded my rom from another rom. I reflashed back to the old rom and even flashed back to the original shipped rom from att and it still doesnt work. So i pretty much concluded that this may be a hardware issue....So i called att and they told me that my warranty is up and that i cant exchange for another...I also was told when i bought the phone from att that i could not get insurance on the phone because it was so expensive...its a load of crap i know...bc i fell for it too. So after i got off the phone with att they told me that I could contact HTC for a repair...so I did and they told me to ship the phone to them...and since the repair center is in Houston and I live in SA it should only take a few days before I get the phone back...
Now my question...Since I Hard-SPLd and put a new rom on it...would it be wise to reSPL it to stock or should I just install the original stock rom that came it...
And Also I would fix the problem myself, but I have opened the Touch Pro 2's before and they are a b* to do...because in order to get to the screen/mobo you have to take apart the keyboard etc...
unfortunately this is a pretty well known problem with our phones. Has nothing to do with flashing roms or anything like that. A lot of people have had this issue.... reload on the stock rom, re SPL your phone and send it back get it fixed... odds are they're just going to send you a new phone.
Related
Hey guys,
I finally got my 2nd hermes flashed the way I wanted it when I realized the camera wasn't being recognized. After trying other roms which also had the same issue, I decided to try the windows mobile that came with it. Installed it back and sure enough, no camera. So I have a new phone coming through the warranty exchange. I have the original radio and os on it, however I still have the Opri bootloader on it. Is there a way to flash that back as well? Will they even look that deep into the phone? When the get it back if the determine the phone to be 'out of warranty' due to whatever reason, they charge you $495...
Thanks,
nomb
Wow, 61 views and no one has any suggestions?
...JS..
I've had to get new phone through the warranty exchange due to not being able to make calls, but could receive them. I had flashed numerous roms, but managed to get it back to original. Didn't have original radio on it though, and heard nothing from them. I'm not sure how deep they dig, but if they missed the radio, they musted go to far.
http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=59&Itemid=27
This mentions how to downgrade the SPL however I don't think it is too much of an issue.
at least you have a few responses!!
Thanks guys. I will hopefully be able to get the bootloader back down, and then it will be fully back to normal. Guess what tho. I got my new hermes in the mail today, and it was messed up and wouldn't let you put the stylus in it... After like 2 hours and numerous calls and a lot of frustration, I'm getting a free keiser!!! woot!!!
nomb
I had a similar issue this week.
My phone died, it lost the radio rom and nothing I could do would get it to function as a phone again. Though I was sure they wouldn't be happy getting a phone back to be repaired under warranty that had been flashed.
I couldn't downgrade the boot loader, but I did manage to get the original ROM on it with some jiggery pokery. It wouldn't take any rom with a radio rom included. So took the radio rom out of the original operators release and it took that no worries. Now when powered up it had the operators splash screen but then came up NO GSM.
They must have liked it as I got a brand new handset yesterday, not a refurb. So guess what I will be doing later.........flash flash flash.
I don't think they look that deeply at them, probably see if it will power up, then try to cure all ill's by flashing it with the latest operator ROM.
Always suspected they didn't look to deep. Probably get loads returned from people flashing etc. Interesting if we could get someone on board who actually works there and get their response
I have a problem with proximity or light sensor. During the call the screen locks itself and there is no way to use the phone, even to hangup unless i put the phone near the extreme light.
It may have been a coincidence but it started when i rooted the phone, pre-rooted rom from modaco, but today i also tried mcr and even restored original rom but to no luck. same things happening. What should i do? I dont want to be without the phone for weeks.
If you ot it as part of a phone contract, go up to your local shop, demonstrate the problem and ask for a new unit. (I would suggest unrooting first, as not to raise questions)
If you bought it from somewhere else, then you either have the option of hoping it's a software fault and wait for someone here to give you a fix, or send it back for repair to HTC.
****ty WOK
A.Bagatov said:
****ty WOK
Click to expand...
Click to collapse
Thanks. Really helpful.
Yeah i already unrooted, wondered if it was root/software related. Also it is under contract, have for a month now. Sad part, in NL they dont really exchange the phone, they usually send it. But i do have insurance, so they should give me another one. I dont wnt to go back to WM or uiq 3.
I was running my 3G Slide on Cyanogen 6 Stable (latest) with no problem. Then one day I say artifacts on my screen, I thought there was no problem, as I was playing a game at the time. I assumed it was just a bug in the game. So I kept on using the phone with no problems. About a week later however, the first signs of my current problem surfaced. The face keys died and no longer responded, unless I slided the phone open. The problem just got continually worse from there. It progressed to the point where I could not utilize the touch screen when the phone was open and now it is at a state where the touch screen completely doesn't work either open or closed and the face keys do not work either.
Just to differentiate, the face keys are the home, menu, back, and the google search thing. But the side buttons are all intact.
I've tried rebooting the phone with no success. A memory wipe, resetting Cyanogenmod, failed to solve the problem. I've since then emailed HTC to see if I still have coverage, since I bought it second hand, and reverted back to the original rom, from a thread in the Android Development forum, so I would be covered by warranty.
I at first assumed it was the digitizer, which might still be part of the problem; I still haven't completely ruled it out. But the digitizer alone wouldn't explain the dead keys, would it?
Help? Any suggestions if HTC decides not to repair it or charges a ridiculous price?
I also get the "android.process.acore has stopped unexpectedly" message now once I boot up.
It's most likely the flex cable that connects your screen, front buttons, microphone, etc. (everything on the front panel). That would explain the gradual going-out of the touch screen and the artifacts on the LCD. Send it in to t-mobile, the phone has only been out since last June, less than a year, so it's under warranty. Call for a replacement.
Thanks for the advice, MusicMan. I visited a T-Mobile store today, and its no doubt its under warranty. But here's the problem. I didn't buy the phone from a corporate store or an authorized store, I bought it second hand, and T-Mobile, after a visit and numerous calls of begging and pleading and employing moral responsibility, they said they can't replace the phone because the phone is not registered under my name... blah blah blah. Apparently warranty is through person and not transferrable.
What do I do?
Also, a side note.
In the off chance that I have to deal with HTC for my problem, what is the radio of the stock T-Mobile rom?
Just to make sure my phone is "stock" as ever before I send it in.
As of now I have 7.00.35.04S
I assume that the phone is still rooted even though it is back on the stock rom, will that be a problem if I send it back to HTC?
Leoster121 said:
Also, a side note.
In the off chance that I have to deal with HTC for my problem, what is the radio of the stock T-Mobile rom?
Just to make sure my phone is "stock" as ever before I send it in.
As of now I have 7.00.35.04S
I assume that the phone is still rooted even though it is back on the stock rom, will that be a problem if I send it back to HTC?
Click to expand...
Click to collapse
You could try to get a hold of the guy who sold you it. If he calls T-mobile customer care and puts you as a "authorized user" of the phone you can get it replaced.
However, make sure you are on the latest OTA. Check out this http://forum.xda-developers.com/showthread.php?t=946435 and scroll down to my post for another non over the air update method.
-Current stock ( ota ) radio is 7.09.35.10
- Make sure you don't have superuser. If you replaced your rom with the stock build ( like in the method linked ) you should be fine.
He's currently in Taiwan "for a few months", so I doubt he can help me from there.
Also, I'm pretty sure you have to have proof of purchase when you send it to HTC... So that might be a roadblock as well. Your last option would be to order a new flex cable online and install it yourself. Or you could pay HTC the repair fee to fix it.
MusicMan374 said:
Also, I'm pretty sure you have to have proof of purchase when you send it to HTC... So that might be a roadblock as well. Your last option would be to order a new flex cable online and install it yourself. Or you could pay HTC the repair fee to fix it.
Click to expand...
Click to collapse
Thats why the "owner" of the account calls customer care. They already have the record that he purchased the phone. So if he is put as an "authorized user" of the phone he can send it in. Of course the original owner would have to give t-mobile the shipping address and in sense do it. However it only takes maybe 20 mins? Once his refurbished comes in the mail it comes with either a plastic back or box pre-labeled to send the defective product back in.
Along the lines of have the guy call tmobile.
Hi..my cousin is in the states and is having problems with the tmobile slide..I would like to add him as an authorized user so that he may send it in for a refurbished phone...
tmobile will ask for the # and two other pieces of information...password and something else.
imo worth a shot before you have to spend money!
tri4life said:
However, make sure you are on the latest OTA. Check out this http://forum.xda-developers.com/showthread.php?t=946435 and scroll down to my post for another non over the air update method.
-Current stock ( ota ) radio is 7.09.35.10
- Make sure you don't have superuser. If you replaced your rom with the stock build ( like in the method linked ) you should be fine.
Click to expand...
Click to collapse
I've installed the esprimg, but how do I install the extraneous files for radio?
Leoster121 said:
I've installed the esprimg, but how do I install the extraneous files for radio?
Click to expand...
Click to collapse
So right now you are unrooted and installed the 1.27.531.1 stock correct? In order to update to the latest OTA make sure you download the zip provided. Both are the same file, but for some reason the one on the google docs worked for me.
-copy the update.zip file to your sd card.
-Turn off your phone then power into fast boot( volume down and the power button)
-go into recovery once fastboot gives you the option.
-Once in recovery just hit "apply update.zip"
-Wait for it to finish installing then reboot.
Edit:
Original Thread for update.zip
http://forums.t-mobile.com/t5/HTC/Manual-Update-for-Mytouch-Slide-Guide/m-p/439800#U439800
Follow the rules in the original thread. Much more detail than I provided!
Enjoy man.
I checked all the settings and anything else that I could think of with a normal never rooted mytouch. All looks perfect...also sent my mytouch back to tmobile doing this. Have yet to hear from them.
It happened in the past, but got worse in the past few days. The phone is barely usable.
Basically the phone ignores on whatever you try to click on and starts doing things on its own. Typing, clicking, calling and other crap. I am running rooted and already tried running stock, but same results. Ideas? It's out of warranty, though..
Have you tried Odin back to stock, or a custom ROM, to see if its software or hardware related?
Maybe you have a faulty touchscreen?
Sent from my potato running GLaDOS
Yeah, like Loop suggests, I would wipe like a mofo.... Clean everything out, then Odin to stock. Prove that for a few hours, then root and get back on a custom ROM.
Trying this should at least help you narrow down h/w versus s/w problem.
T989, AOKP JB MS1 (KK nightly)
I've tried resetting to stock, but no results. Gave a call to T-Mobile, but they were helpless and told my phone is out of warranty. It's indeed out of warranty, expired in Oct.
Then decided to call to Samsung and the rep immediately informed me that my phone is under warranty. Pretty cool stuff. After all, I sent the phone to Samsung service center in TX. The issue they found called "touchpad failure" and solution "replaced LCD". The smartphone is already shipped to me. I'll get back with the results when I get the phone.
If you think your phone is out of warranty, don't be so sure and call to Samsung!
So I bought a phone with a cracked screen, replaced the digitizer and screen. Then unlocked it and rooted, flashed a rom, etc. It's a Verizon phone and wanted to put it on Pageplus. Somewhere along the way... I've screwed it up by flashing the wrong ROM. The phone is a SCH-i605v. I've flashed international version of GT-N7100 on it. I did try to go the support route... thinking the broadband and imei were just wiped out somehow. The professional online service told me it was trashed. Well... considering they also said they have never seen a phone that still boots wiped out this bad... I'm not doing too bad. I just have a Tablet with no phone functions at this point. Now... I'm thinking there is always a way... it's just finding the one person who has the knowledge to fix it. Anyone out there like a challenge?
I would really appreciate any insight into this. I'm perfectly willing to take it to Samsung if that's required... but it's an hour drive away so I'm dragging my feet on it since the girl put me on hold and never came back. For some reason that just pisses me off... they need to hire better phone people.
just try odin and proper rom.
there is thread with rescue firmwares, start with that and go back to stock.