Develop Bugs

[Q] Problem with Mail, Proces com.htc.android.mail

Hello,
Just wondering if anyone else has had same problem i'm having right now. When opening Mail(not gmail) i get the following message:
the application Mail(proces com.htc.android.mail) has suddenly stopped. Please try again.
I keep on trying but get same message every time. Restarting phone does not help. Don't want to do a hard reset because then i will lose data/apps...... Anyone know a sollution? I've deinstalled any apps that i installed between when Mail was and was'nt working. I have a stock DHD(dutch). Not rooted yet
My native language is dutch so the "error" message might be different on WWE phones. Sorry for any mistakes in the message.
Happy new year
Sent from my Desire HD using XDA App

i get the same problem have you applied the OTA update yet?
because it may have to do something with the new radio

Aamir.Badat said:
i get the same problem have you applied the OTA update yet?
because it may have to do something with the new radio
Click to expand...
Click to collapse
Yep, have done the latest OTA. But that was last week. Problem started today :-(
Sent from my Desire HD using XDA App

maybe the radio because i updated my radio and my mail doesnt work

Aamir.Badat said:
maybe the radio because i updated my radio and my mail doesnt work
Click to expand...
Click to collapse
I dont have a different radio installed, everything is Stock from HTC. Tryed to set up account again (and deleting old stuff) but get different error. Getting frustrated. Thinking of doing a hard reset. Any backup programs i should install before reset?

Just a thought, have you tried settings, applications, manage applications, mail, clear data and clear cache? I had a similar problem with gmail app and that cured it.
Swyped from my Desire HD using XDA App

preacher65 said:
Just a thought, have you tried settings, applications, manage applications, mail, clear data and clear cache? I had a similar problem with gmail app and that cured it.
Swyped from my Desire HD using XDA App
Click to expand...
Click to collapse
Preacher65, thanks for the tip. But that did not solve the problem. When i add an exchange account(because with previous procedure the account has been deleted) i can complete every step except the last one. Then i get a error saying something like setup was not succesfull, try again later.
I can see the sync item appearing in the taskbar though? I'm out of ideas?
Sent from my Desire HD using XDA App

Sorry it didn't work. I don't use Exchange on this phone so out of ideas, really.
To answer your earlier question, though, you can use apps like Titanium Backup or MyBackup Pro to backup any non-stock apps and data to your SD card, then if you wipe you can restore them quite easily and quickly.
Or if you have Auto-sync on, and "Backup my settings" and "Automatically Restore" ticked in the Settings/Privacy option, Android will re-download all your Market apps automatically. It saves your settings to your Google account and uses that data to restore your apps after a wipe. I think it restores app data too, not sure though as I only used it once - I use Titanium now as it's much quicker.
Hope that helps.

preacher65 said:
Sorry it didn't work. I don't use Exchange on this phone so out of ideas, really.
To answer your earlier question, though, you can use apps like Titanium Backup or MyBackup Pro to backup any non-stock apps and data to your SD card, then if you wipe you can restore them quite easily and quickly.
Or if you have Auto-sync on, and "Backup my settings" and "Automatically Restore" ticked in the Settings/Privacy option, Android will re-download all your Market apps automatically. It saves your settings to your Google account and uses that data to restore your apps after a wipe. I think it restores app data too, not sure though as I only used it once - I use Titanium now as it's much quicker.
Hope that helps.
Click to expand...
Click to collapse
Thanks a million, Wil try to use one of the above apps and do a full factory reset.
Sent from my Desire HD using XDA App

[Q] Mail application crashes

I searched but I didn't find anything concerning my problem, sorry if it does exist.
First of all I'm running the normal HTC Desire HD Rom OTA 1.72
The application of HTC Desire HD itself, which is called Mail worked perfectly normal couple a days ago, untill I reset the phone itself.
After resetting I set everything back up and its an @live e-mail, it works like a charm, but.... when I get an e-mail it shows a blue [1] and makes a sound, when i open it I get an error;
Code:
Sorry!
The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please try again.
I tried deleting the cache and data, and added my e-mail again, still crashes.
Help is appreciated.
Thanks in advance,
Aliq

i had that problem but i was using a custom rom are you using a custom rom?

Aliq said:
First of all I'm running the normal HTC Desire HD Rom OTA 1.72
Click to expand...
Click to collapse
Aamir.Badat said:
i had that problem but i was using a custom rom are you using a custom rom?
Click to expand...
Click to collapse
I hope that answers your question.

you can try other mail client from the market, mine works fine and i love it, the only problem i coudn't solve and it is realy Annoying ....
i can't dial numbers in my message, if some1 send me a email and it has a number i need to dial
can't copy and paste in dialer
not like SMS it highlight it and recognize it as No. and you can dial it.
i mean F***K

Try to clear cache from app manager.
Aliq said:
I searched but I didn't find anything concerning my problem, sorry if it does exist.
First of all I'm running the normal HTC Desire HD Rom OTA 1.72
The application of HTC Desire HD itself, which is called Mail worked perfectly normal couple a days ago, untill I reset the phone itself.
After resetting I set everything back up and its an @live e-mail, it works like a charm, but.... when I get an e-mail it shows a blue [1] and makes a sound, when i open it I get an error;
Code:
Sorry!
The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please try again.
I tried deleting the cache and data, and added my e-mail again, still crashes.
Help is appreciated.
Thanks in advance,
Aliq
Click to expand...
Click to collapse
Sent from my LeeDroided Desire HD

jmohik said:
you can try other mail client from the market, mine works fine and i love it, the only problem i coudn't solve and it is realy Annoying ....
i can't dial numbers in my message, if some1 send me a email and it has a number i need to dial
can't copy and paste in dialer
not like SMS it highlight it and recognize it as No. and you can dial it.
i mean F***K
Click to expand...
Click to collapse
No, I mean it worked fine before why wouldn't it now?
mariosraptor said:
Try to clear cache from app manager.
Sent from my LeeDroided Desire HD
Click to expand...
Click to collapse
It's blacked out, all I can do is "Clear Data" but then I gotta re-add my e-mail and I'll get the same error.

maybe you had an unfinshed update.
ok try a new ROM
just back your SD and download a 300MB Rom and flash it
R.

jmohik said:
maybe you had an unfinshed update.
ok try a new ROM
just back your SD and download a 300MB Rom and flash it
R.
Click to expand...
Click to collapse
I can't flash, I'm on 1.72

B.U.M.P
I'm still waiting for a fix.

[Q] Call history problem

Hi there!
I have a very annoying problem and I'm trying to fix it for a week but nothing changed:S
So... my problem is that when I call/am called somebody/by someone, the person turns up in the Call history of course. But when I lock my screen, and then unlock it... the call history clears:S
I used the virtuous unity rom since now and I suspected it for the problem, but didn't want to change so I tried everything... backup, reset, restore backup...etc.
Nothing changed so I tried another rom... the Android revolution... but the problem is the same:/
Could you solve this issue for me plz?
Thanks in advance!

Anyone?
I still couldn't find the solution

Please someone help me, if you know the solution!

There are still nobody who can help me?

Sounds like an overzealous privacy app. Try flashing a ROM and don't install any app and see if the problem persists or not.
Sent from my Desire HD using XDA App

I had a similar problem. Try accesing your call history via the app drawer.
If that's ok delete the shortcut on your desktop and then add it again.
Hope this helps

naailalzuhir said:
Sounds like an overzealous privacy app. Try flashing a ROM and don't install any app and see if the problem persists or not.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I've tried that and the problem is not exist for a long time... but after that it randomly occurs...
The strange thing is that sometimes it works correctly... eg: when I add a new contact, or clear the call history... but these things only worked once, my call history worked fine and then I got the error again, and after that these "methods" didn't work again:/

iandooley said:
I had a similar problem. Try accesing your call history via the app drawer.
If that's ok delete the shortcut on your desktop and then add it again.
Hope this helps
Click to expand...
Click to collapse
Thanks, but that didn't work:/

Had a similar problem once (annoying as hell)
here is how I fixed this maybe different for you but you can try...
CWM Recovery (any)
Erase All User Data (Format User Data)
Wipe Data
Wipe Cache
Wipe Dalvik Cache
and then I used FULL WIPE 1.3
then install any ROM
No more call history bug, worked for me see if it works for you

Thank you very much, but unfortunately that didn't work either
It acts as usual... fresh rom, the call history works well, and then all of a sudden it's broken:S

What ROM are you using and are you using the Recommended Radio???

Virtuous Unity 1.31 with the recommended radio flashed with UMT

Temp solutions to that...
Koppanyvezer said:
Hi there!
I have a very annoying problem and I'm trying to fix it for a week but nothing changed:S
So... my problem is that when I call/am called somebody/by someone, the person turns up in the Call history of course. But when I lock my screen, and then unlock it... the call history clears:S
I used the virtuous unity rom since now and I suspected it for the problem, but didn't want to change so I tried everything... backup, reset, restore backup...etc.
Nothing changed so I tried another rom... the Android revolution... but the problem is the same:/
Could you solve this issue for me plz?
Thanks in advance!
Click to expand...
Click to collapse
I have that problem also after a stock rom update.
But when you typ in a number and clear it, then you'll see the call history again.
For me this is a temp solution.

For me, it's unfortunately not

[Q] Process com.google.process.gapps has stopped... help!!!

First of all, sorry if this has been covered but I couldn't find any solution that seems related to this problem or phone (I get some search hits for the S3).
So I have been getting this message and I think sync is screwed up. I can't say exactly how but, for example, I used to get an email on the mail manager and the gmail notification would be gone. Now I get both and both stay on.
The only solution I found while searching is going to settings (and here's my probably faulty translation from S3 to the HOX) --> Apps --> -->all--> Download manager and enable it. Well, mine is enabled and I still get the error... Help???

Looks like gapps (Google play... ect) wasnt installed properly. Try reinstalling the proper gapps package for your rom.

Tw1tchy said:
Looks like gapps (Google play... ect) wasnt installed properly. Try reinstalling the proper gapps package for your rom.
Click to expand...
Click to collapse
Err... how do I do that? Is it something you download and Install through recovery?

Yes.
goo.im/gapps
Sent from my One X using xda premium

Thanks guys!! :good::highfive:

process.google.gapps has stopped
Hi guys. I know that some of the proposed solution is to enable the downloads. For note 2 users this problems continues to happen. There is 2 downloads app for note 2 and both of them are enabled. I tried to disable the download app with the icon pointing downward and enable the download app with the Android logo. Fortunately, the process.com.google.gapps has stopped is not yet popping for two days now.
I hope this will help. Thanks!

Well, "downloads" says it runs in the same process as "download manager" and has access to contacts. I think it's the contacts sync that caused this one my HOX but I didn't get any more error messages after reinstalling the gapps package.
EDIT: Emails often gave me problems too and that was the worst of it as it syncs with gmail a lot more often than contacts do.

I think that this issue has few ways to be solved, because the process is related to some google apps and services. I tried almost everything I read, but finally the solution was when I deleted my Google account and readded. I think my phone contacts got somehow messed up and syncing crashed the process. So final for me - delete Google account and add again was the solution.
Sent from my HTC One S using xda app-developers app

anyone had this problem on the htc one?
would anyone know why i keep getting "unfortunately, the process com.google.process.gapps has stopped" htc one running viperone3.1.0 RC2
ok i just read need to reinstal gapps package :s which one hahaha

jande425 said:
would anyone know why i keep getting "unfortunately, the process com.google.process.gapps has stopped" htc one running viperone3.1.0 RC2
ok i just read need to reinstal gapps package :s which one hahaha
Click to expand...
Click to collapse
Wrong forum, this is HTC one X.....not the HTC one !
Sent from my HTC One X using XDA Premium 4 mobile app

thanks
Mr Hofs said:
Wrong forum, this is HTC one X.....not the HTC one !
Sent from my HTC One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thanks Mr Hofs haha i have the one x also rooted running viperx4.0.4
i was just wondering if there was a blanket solution
quick google said delete app preferences and i did that but it didnt fix it, i just reflashed the rom full wipe and everything and that solved it i guess havent seen it since i still need to get my 10 posts done though so i can post in the venom viperone thread -.-

People app not suggesting links

Hi guys, my issue is in the title. I haven't really accessed my People app for a while (I use the Phone app to search for contacts). I tried clearing data from the People app, and the Contacts storage app. No dice, I re-synced all my contacts and now I see two names for every contact. I'm on stock 1.54.707.7 firmware, stock recovery but just rooted. Is there any fix besides having to factory reset my phone?
Sent from my One M8 using Tapatalk