[Q] Mail application crashes - Desire HD Q&A, Help & Troubleshooting

I searched but I didn't find anything concerning my problem, sorry if it does exist.
First of all I'm running the normal HTC Desire HD Rom OTA 1.72
The application of HTC Desire HD itself, which is called Mail worked perfectly normal couple a days ago, untill I reset the phone itself.
After resetting I set everything back up and its an @live e-mail, it works like a charm, but.... when I get an e-mail it shows a blue [1] and makes a sound, when i open it I get an error;
Code:
Sorry!
The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please try again.
I tried deleting the cache and data, and added my e-mail again, still crashes.
Help is appreciated.
Thanks in advance,
Aliq

i had that problem but i was using a custom rom are you using a custom rom?

Aliq said:
First of all I'm running the normal HTC Desire HD Rom OTA 1.72
Click to expand...
Click to collapse
Aamir.Badat said:
i had that problem but i was using a custom rom are you using a custom rom?
Click to expand...
Click to collapse
I hope that answers your question.

you can try other mail client from the market, mine works fine and i love it, the only problem i coudn't solve and it is realy Annoying ....
i can't dial numbers in my message, if some1 send me a email and it has a number i need to dial
can't copy and paste in dialer
not like SMS it highlight it and recognize it as No. and you can dial it.
i mean F***K

Try to clear cache from app manager.
Aliq said:
I searched but I didn't find anything concerning my problem, sorry if it does exist.
First of all I'm running the normal HTC Desire HD Rom OTA 1.72
The application of HTC Desire HD itself, which is called Mail worked perfectly normal couple a days ago, untill I reset the phone itself.
After resetting I set everything back up and its an @live e-mail, it works like a charm, but.... when I get an e-mail it shows a blue [1] and makes a sound, when i open it I get an error;
Code:
Sorry!
The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please try again.
I tried deleting the cache and data, and added my e-mail again, still crashes.
Help is appreciated.
Thanks in advance,
Aliq
Click to expand...
Click to collapse
Sent from my LeeDroided Desire HD

jmohik said:
you can try other mail client from the market, mine works fine and i love it, the only problem i coudn't solve and it is realy Annoying ....
i can't dial numbers in my message, if some1 send me a email and it has a number i need to dial
can't copy and paste in dialer
not like SMS it highlight it and recognize it as No. and you can dial it.
i mean F***K
Click to expand...
Click to collapse
No, I mean it worked fine before why wouldn't it now?
mariosraptor said:
Try to clear cache from app manager.
Sent from my LeeDroided Desire HD
Click to expand...
Click to collapse
It's blacked out, all I can do is "Clear Data" but then I gotta re-add my e-mail and I'll get the same error.

maybe you had an unfinshed update.
ok try a new ROM
just back your SD and download a 300MB Rom and flash it
R.

jmohik said:
maybe you had an unfinshed update.
ok try a new ROM
just back your SD and download a 300MB Rom and flash it
R.
Click to expand...
Click to collapse
I can't flash, I'm on 1.72

B.U.M.P
I'm still waiting for a fix.

Related

E-mail dissapeared on messaging WM6 (on 3 UK)

Hi guys, I have a bit of a problem. Its really annoying. I confugured my yahoo and gmail e-mails on my trinity and it was working fine for a few days. Just this morning i noticed that I'm not getting any e-mail notifications which is a bit odd because I normaly get 15-20 e-mails a day. When I checked messaging, all my pop email configurations was gone! I don't know what happened. Anyone had the same problem before? Please do advise. Cheers.
karmba rom
radio v. 1.38xxxxxx
Just found a site saying that it is a problem on trinity when it crashes.
http://wiki.xda-developers.com/index.php?pagename=Trinity_Problems
I STILL HAVENT FOUND A SOLUTION FOR THIS.
Have fun!
http://nmauri.free.fr/public/bin/mailaccountrepair.rar
bg100106 said:
Have fun!
http://nmauri.free.fr/public/bin/mailaccountrepair.rar
Click to expand...
Click to collapse
Hi, thanks for the reply. Is this a cab file? What does it exactly do? Cheers again
That software can find you account back, and after you input the email infos to that software(pop3,smtp,password...), it will try to recover your account everytime you reset.
or you can try the rom i modified from Karmba_a's rom, or others rom noted with "old xip",these roms wont lost account.
kalechen said:
That software can find you account back, and after you input the email infos to that software(pop3,smtp,password...), it will try to recover your account everytime you reset.
or you can try the rom i modified from Karmba_a's rom, or others rom noted with "old xip",these roms wont lost account.
Click to expand...
Click to collapse
Hi thanks for replying. I tried that rom but it just froze my trinity. How do I use that software? I tried to install it from my laptop & mini sd card and it wouldnt let me.
ianlg said:
Hi thanks for replying. I tried that rom but it just froze my trinity. How do I use that software? I tried to install it from my laptop & mini sd card and it wouldnt let me.
Click to expand...
Click to collapse
unzip it first.after that
if there is a cab, then install it and find shortcut from your startmenu to run it.
end
else
if it is a folder or files, then copy it into anywhere of your main memorydont put it into your sd card),and run the exe file. you 'll be fine.
end
'and by the way, try to update hard-spl, hah.
Thanks. Does this e-mail problem also happens to other HTC devices?

HTC Facebook for Sense

I am trying to sync contacts but nothing shows up?? No friends or info I need help!!
jajolalo said:
I am trying to sync contacts but nothing shows up?? No friends or info I need help!!
Click to expand...
Click to collapse
OK, Which ROM are you running?
Stock htc rom
jajolalo said:
Stock htc rom
Click to expand...
Click to collapse
Go into the Accounts & Sync menu under settings. do another "Add Account", there you should see a second Facebook account icon, click there and login to your facebook account.
If you've already done this, go back to the Account & Sync menu, and click the Facebook for HTC Sense and remove account, re-add it and reboot.
I always have that same issue when setting up a new ROM, and you just have ot play with the settings under Facebook for HTC Sense and sometimes even removing and re-adding helps.
Tried All those options but nothing worked and my whole life is on facebook
jajolalo said:
Tried All those options but nothing worked and my whole life is on facebook
Click to expand...
Click to collapse
Are you seeing any of your contact?
Nope when i try to get contacts to appear it says connection error and i used 3g and wifi
jajolalo said:
Nope when i try to get contacts to appear it says connection error and i used 3g and wifi
Click to expand...
Click to collapse
Under the People app, click menu and view. make sure you have your Facebook checked.
You may want to avoid creating MULTIPLE threads for the same issue.
Check your other thread in the general section for an answer.
Sorry bout the other thread thing i want this issue resolved and i did check and facebook is checked
Stock Rom? Ask the Facebook App developer. Uninstall and reinstall. Wipe the phone and reinstall. I am using Stock Rom non-rooted and having no issue. Are you sure you have the correct username and password?
If you're still not having any luck, I'd have to agree with tgruendler, try a wipe and start over. As far as the Stock ROM, did you download and install it after rooting.
If that's the case, try one of the custom ROMS
Can u give me links and tell me how to do this??
I have the same problem as you.
I went back to rooted stock and i can't get it to find my friends. everythign else, including the friend stream syncs up fine.
I have wiped and reinstalled...same problem.
I'm having the same issue. I installed Fresh 1.0.1, and I wasn't able to re-sync, but when I reflashed my backup (which was working before), it still wouldn't connect.
Maybe Facebook is having issues today?

[Q] Call history problem

Hi there!
I have a very annoying problem and I'm trying to fix it for a week but nothing changed:S
So... my problem is that when I call/am called somebody/by someone, the person turns up in the Call history of course. But when I lock my screen, and then unlock it... the call history clears:S
I used the virtuous unity rom since now and I suspected it for the problem, but didn't want to change so I tried everything... backup, reset, restore backup...etc.
Nothing changed so I tried another rom... the Android revolution... but the problem is the same:/
Could you solve this issue for me plz?
Thanks in advance!
Anyone?
I still couldn't find the solution
Please someone help me, if you know the solution!
There are still nobody who can help me?
Sounds like an overzealous privacy app. Try flashing a ROM and don't install any app and see if the problem persists or not.
Sent from my Desire HD using XDA App
I had a similar problem. Try accesing your call history via the app drawer.
If that's ok delete the shortcut on your desktop and then add it again.
Hope this helps
naailalzuhir said:
Sounds like an overzealous privacy app. Try flashing a ROM and don't install any app and see if the problem persists or not.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I've tried that and the problem is not exist for a long time... but after that it randomly occurs...
The strange thing is that sometimes it works correctly... eg: when I add a new contact, or clear the call history... but these things only worked once, my call history worked fine and then I got the error again, and after that these "methods" didn't work again:/
iandooley said:
I had a similar problem. Try accesing your call history via the app drawer.
If that's ok delete the shortcut on your desktop and then add it again.
Hope this helps
Click to expand...
Click to collapse
Thanks, but that didn't work:/
Had a similar problem once (annoying as hell)
here is how I fixed this maybe different for you but you can try...
CWM Recovery (any)
Erase All User Data (Format User Data)
Wipe Data
Wipe Cache
Wipe Dalvik Cache
and then I used FULL WIPE 1.3
then install any ROM
No more call history bug, worked for me see if it works for you
Thank you very much, but unfortunately that didn't work either
It acts as usual... fresh rom, the call history works well, and then all of a sudden it's broken:S
What ROM are you using and are you using the Recommended Radio???
Virtuous Unity 1.31 with the recommended radio flashed with UMT
Temp solutions to that...
Koppanyvezer said:
Hi there!
I have a very annoying problem and I'm trying to fix it for a week but nothing changed:S
So... my problem is that when I call/am called somebody/by someone, the person turns up in the Call history of course. But when I lock my screen, and then unlock it... the call history clears:S
I used the virtuous unity rom since now and I suspected it for the problem, but didn't want to change so I tried everything... backup, reset, restore backup...etc.
Nothing changed so I tried another rom... the Android revolution... but the problem is the same:/
Could you solve this issue for me plz?
Thanks in advance!
Click to expand...
Click to collapse
I have that problem also after a stock rom update.
But when you typ in a number and clear it, then you'll see the call history again.
For me this is a temp solution.
For me, it's unfortunately not

[Q] [q] facebook app

My Facebook app went funny last night, it wouldn't show my friends pictures and wouldn't come out of refresh. So I logged out, turned off my wireless connection, rebooted my phone, turned on the wireless and tried to log back in. I was met with this error:
Login Failed
Sorry, login failed to reach facebook servers. Please check your network connection or try again later.
( org.bouncycastle.jce.exception.
ExtCertPathValidatorException: IssuerName(OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign, OU=VeriSign International Server CA - Class 3, OU="VeriSign, Inc.", O=VeriSign Trust Network) of signing certificate. [javax.net.ssl.SSLHandshakeException])
It is still the same after uninstalling and re-installing the app.
aaaaaaahhhhhhhh said:
My Facebook app went funny last night, it wouldn't show my friends pictures and wouldn't come out of refresh. So I logged out, turned off my wireless connection, rebooted my phone, turned on the wireless and tried to log back in. I was met with this error:
Login Failed
Sorry, login failed to reach facebook servers. Please check your network connection or try again later.
( org.bouncycastle.jce.exception.
ExtCertPathValidatorException: IssuerName(OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign, OU=VeriSign International Server CA - Class 3, OU="VeriSign, Inc.", O=VeriSign Trust Network) of signing certificate. [javax.net.ssl.SSLHandshakeException])
It is still the same after uninstalling and re-installing the app.
Click to expand...
Click to collapse
That sounds as though your phone isn't actually reaching the facebook page but is being redirected somewhere else. Are you sure it's not something to do with your wifi network? Can you get to facebook OK from a laptop?
I'd expect this sort of thing if you were connected to a hotspot without having logged into the hotspot from the phone.
fudgeboy said:
That sounds as though your phone isn't actually reaching the facebook page but is being redirected somewhere else. Are you sure it's not something to do with your wifi network? Can you get to facebook OK from a laptop?
I'd expect this sort of thing if you were connected to a hotspot without having logged into the hotspot from the phone.
Click to expand...
Click to collapse
I have the excact same problem... Started yesterday.
Tried 2 differents Wifi's and my 3G connection.
Can't log in with facebook app, Friendcaster etc. Can't sync my facebook contacts. So I removed the sync account, and tried to add it again (Facebook for HTC Sense) But cannot log in there either.
But m.facebook.com in browser is working fine, same on my laptop.
HTC Desire
Revolution Rom 4.0
same problem here with my HTC Desrire. Facebook app cannot reach facebook servers. even after clearing app cache, uninstalling it and what not. is there a fix for this.
bld519 said:
same problem here with my HTC Desrire. Facebook app cannot reach facebook servers. even after clearing app cache, uninstalling it and what not. is there a fix for this.
Click to expand...
Click to collapse
I have reported this to Facebook. Must be a technical change they made which had an impact on mobile devices connecting, with the exception of browsers.
aaaaaaahhhhhhhh said:
I have reported this to Facebook. Must be a technical change they made which had an impact on mobile devices connecting, with the exception of browsers.
Click to expand...
Click to collapse
But the funny part is, it only affected HTC Desire.
My GF with Samsung Galaxy S, and all others that I know, dont have problems...
Found this problem on other forums too, all Desire's
And one have tried a factory reset.
Facebook was unreachable a couple of days ago. But I got a message saying that they are doing maintenance. When it came back up, all it had me do is log back in. Everything is fine until now.
I wonder if your issues has something to do with the Facebook integrated on Sense. You guys using Sense roms by any chance?
via xda app
stankyou said:
Facebook was unreachable a couple of days ago. But I got a message saying that they are doing maintenance. When it came back up, all it had me do is log back in. Everything is fine until now.
I wonder if your issues has something to do with the Facebook integrated on Sense. You guys using Sense roms by any chance?
via xda app
Click to expand...
Click to collapse
Yes, it is a Sense Rom I'm using..
I have just tried to freeze Facebook for HTC Sense via Titanium Backup, still same problem with "Facebook app"
same problem from same day... i tried few older version of fb app but none works. HTC Desire InsertCoin rom
Same here since a couple of days. It seems to be a problem on FB side, but in some way related to the software of the phone. I own a Desire with RcmixS Rom Gingerbread. I flashed it with an ICS Rom and it worked after that. Come back to Gingerbread after factory wipe and problem is there again.
mannybiker said:
Same here since a couple of days. It seems to be a problem on FB side, but in some way related to the software of the phone. I own a Desire with RcmixS Rom Gingerbread. I flashed it with an ICS Rom and it worked after that. Come back to Gingerbread after factory wipe and problem is there again.
Click to expand...
Click to collapse
But still related to Desire, how weird
Cause on a Samsung Galaxy S, running 2.3 GB, it's working just fine.
SmasherDK said:
But still related to Desire, how weird
Cause on a Samsung Galaxy S, running 2.3 GB, it's working just fine.
Click to expand...
Click to collapse
Trying logically to understand why this happens only on Desire with gingerbread (since on my with ICS it was working) and looking at the error I thought it could be a problem of certificates that are not up to date, in this case may be only on a specific android distribution like the one we have on Desire... (app developer are maybe forgetting our loved phone since it's getting older) so I tried to understand how to update this certificates and I've finally found that there are some files where they are stored inside a system directory.
Here attached you can download a zip with some certificates I found. To install them you have to put the file on the SD, go into recovery mode and then simply choose to install a zip from SD card. Reboot... My FB started working again! I had tried everything before this without success... so maybe this will work for you too.
Let me know! :fingers-crossed:
mannybiker said:
Trying logically to understand why this happens only on Desire with gingerbread (since on my with ICS it was working) and looking at the error I thought it could be a problem of certificates that are not up to date, in this case may be only on a specific android distribution like the one we have on Desire... (app developer are maybe forgetting our loved phone since it's getting older) so I tried to understand how to update this certificates and I've finally found that there are some files where they are stored inside a system directory.
Here attached you can download a zip with some certificates I found. To install them you have to put the file on the SD, go into recovery mode and then simply choose to install a zip from SD card. Reboot... My FB started working again! I had tried everything before this without success... so maybe this will work for you too.
Let me know! :fingers-crossed:
Click to expand...
Click to collapse
I BET it's because facebook.com have automatic activated some new security settings, https, and (dont know the english word for it) safe login, where you will receive an sms the first time you log on from a new unit...
I downloaded your zip file, extracted cacerts.bks, cwcerts.zip & otacerts.zip and copied them to my system/etc/security folder, quick restart, and it's WORKING :good:
And I was receiving an sms so that i could log on.
Funny part is, that those certificates looks older than the ones I allready got, but they are a little bit bigger.
But it's working... thank you :laugh:
Contact pictures are back
SmasherDK said:
I BET it's because facebook.com have automatic activated some new security settings, https, and (dont know the english word for it) safe login, where you will receive an sms the first time you log on from a new unit...
I downloaded your zip file, extracted cacerts.bks, cwcerts.zip & otacerts.zip and copied them to my system/etc/security folder, quick restart, and it's WORKING :good:
And I was receiving an sms so that i could log on.
Funny part is, that those certificates looks older than the ones I allready got, but they are a little bit bigger.
But it's working... thank you :laugh:
Contact pictures are back
Click to expand...
Click to collapse
I've been having the same problem since Monday, only I don't have a Desire but a Wildfire S. I don't seem to have the system folder on the SD-card nor can I find anywhere else to put the files (I tried putting them in the .android_secure-folder just to try anything and restart but no progress...). Is there perhaps another way to fix this for a Wildfire S? Thank you!
låvisa said:
I've been having the same problem since Monday, only I don't have a Desire but a Wildfire S. I don't seem to have the system folder on the SD-card nor can I find anywhere else to put the files (I tried putting them in the .android_secure-folder just to try anything and restart but no progress...). Is there perhaps another way to fix this for a Wildfire S? Thank you!
Click to expand...
Click to collapse
Is your mobile rooted?
Don't think you can do it if it's not rooted
mannybiker said:
Same here since a couple of days. It seems to be a problem on FB side, but in some way related to the software of the phone. I own a Desire with RcmixS Rom Gingerbread. I flashed it with an ICS Rom and it worked after that. Come back to Gingerbread after factory wipe and problem is there again.
Click to expand...
Click to collapse
I've been using the LeeDroid rom, downloaded the facebook app. Been using it for a while until it went funny.
aaaaaaahhhhhhhh said:
I've been using the LeeDroid rom, downloaded the facebook app. Been using it for a while until it went funny.
Click to expand...
Click to collapse
Try the fix with the new certificates files.. It worked for me :laugh:
SmasherDK said:
Try the fix with the new certificates files.. It worked for me :laugh:
Click to expand...
Click to collapse
Yeah, I'm happy my solution works for you as well. If you like click me a Thanks on this forum
---------- Post added at 06:08 PM ---------- Previous post was at 06:02 PM ----------
aaaaaaahhhhhhhh said:
I've been using the LeeDroid rom, downloaded the facebook app. Been using it for a while until it went funny.
Click to expand...
Click to collapse
Yes, having LeeDroid you should already have a cooked recovery... just power off the phone, keep pressed vol - and power... choose recovery with vol buttons and enter with power button. You should be now on you recovery (probably clockworkmod). Choose install zip from SD and select certs.zip you can find on my previous post and that you have to put on your SD. At the end reboot. You should now be able to use FB.
installed the certs and Facebook is now working. :good:
låvisa said:
I've been having the same problem since Monday, only I don't have a Desire but a Wildfire S. I don't seem to have the system folder on the SD-card nor can I find anywhere else to put the files (I tried putting them in the .android_secure-folder just to try anything and restart but no progress...). Is there perhaps another way to fix this for a Wildfire S? Thank you!
Click to expand...
Click to collapse
No låvisa, the folder is on the internal memory, but you can't write on it if you are not rooted. You can probably apply the file from the recovery also without root, but you need a cooked recovery. To permanently install the clockworkmod recovery, that is not the stock one and that have more option like the one to install zip, again you would need to be root. Instead I think you can (I've never do it this way, sorry...) install the clockworkmod recovery temporary without root from your stock recovery, just the time to flash my zip.
Here you can find all the available way to install the clockworkmod, look at the update.zip method:
http://forum.xda-developers.com/wiki/ClockworkMod_Recovery

Unable to receive phone calls

Heya,
For about 3 weeks now I haven't been able to receive phone calls, everytime a call is incoming the process.core.android.phone crashes and the call doesn't go through. However I can make calls and send messages etc.
If I open the Phone app > hit 3 dots and try > settings it crashes with the same message. Also if I try to open the 'Sounds' section of the settings the settings process crashes.
I'm on Android version 4.3, using rom ProBam 4.4.6 EndevourU (I was previously using 4.4.1 where my phone was working normal, once it stopped working I upgraded to 4.4.6 but the error is still persistent)
I've tried clearing cache, wiping contacts data, wipe phone data, and a few various other things, but can't get it to take a single call.
Any ideas? Thanks in advance,
- Beau.
M1nistry said:
Heya,
For about 3 weeks now I haven't been able to receive phone calls, everytime a call is incoming the process.core.android.phone crashes and the call doesn't go through. However I can make calls and send messages etc.
If I open the Phone app > hit 3 dots and try > settings it crashes with the same message. Also if I try to open the 'Sounds' section of the settings the settings process crashes.
I'm on Android version 4.3, using rom ProBam 4.4.6 EndevourU (I was previously using 4.4.1 where my phone was working normal, once it stopped working I upgraded to 4.4.6 but the error is still persistent)
I've tried clearing cache, wiping contacts data, wipe phone data, and a few various other things, but can't get it to take a single call.
Any ideas? Thanks in advance,
- Beau.
Click to expand...
Click to collapse
You should go to ProBam thread.
virgolib said:
You should go to ProBam thread.
Click to expand...
Click to collapse
+10 posts required... not 'experienced' enough.
M1nistry said:
+10 posts required... not 'experienced' enough.
Click to expand...
Click to collapse
You go and study at http://forum.xda-developers.com/showthread.php?t=2291291, now coming out 4.4.7.
virgolib said:
You go and study at http://forum.xda-developers.com/showthread.php?t=2291291, now coming out 4.4.7.
Click to expand...
Click to collapse
Updated to 4.4.7 and both errors (+ phone calls can't be received) still persist. I've done as much self research to try fix it myself but to no avail.
Sorry I have no idea, try with another different rom.
virgolib said:
Sorry I have no idea, try with another different rom.
Click to expand...
Click to collapse
Yeah I installed another one which doesn't have any of the aforementioned errors, just moving my data across as it's a massive pain to redo everything..
M1nistry said:
Yeah I installed another one which doesn't have any of the aforementioned errors, just moving my data across as it's a massive pain to redo everything..
Click to expand...
Click to collapse
After pain, more gains with enjoy it.
Sent from my HTC One X using xda app-developers app

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