Related
sry for starting another thread about the known reboot bug but I have some questions and don't want to read 40 pages in other threads.
I am experiencing this problem since the update to 2.2 or maybe some weeks later, dont remember exactly. My desire reboots if I try browsing the internet over 3G/HSDPA I cant even load 2 pages or anything it crashes after about 1-2min in the browser. Over wifi there is no problem. I updated the firmware today but now it does not fully reboot, it gets stuck on the HTC logo(not the quietly brilliant one), so i have to remove battery to get it started. Its a stock desire nothing rooted or something it has no branding and i only installed some apps of the market.
Now my questions:
1)Was anyone able to fix this problem with rooting or applying a custom rom (or radio update)?
2)I bought it on amazon, does anyone have experience with their repair service (time, or will they send me a new one if asked correctly)?
3)I live in Austria, anyone knows how long the repair over HTC will take or where it will be send to?
thanks in advance and please excuse my bad English
Everyone else had to read the other pages...
Never had the issue myself
I read the last 10 pages and most people say its an overheating problem but mine is definitely a radio issue. Also I haven't read anything about trying custom roms or something, that's why I started this one. The other thing is that most users here are from UK or somewhere and I don't think that the customer service of HTC is the same in each country
1) HTC Desire has the reboot problem even when it doesn't appear 'warm'
2) Problem seems related to CPU activity (and therefore perhaps heat)
3) Definitely worse with GPS enabled
4) Hard reset - not fixed
5) Reflashed to Froyo .. not fixed - unlikely to be software related
6) Happens with no SIM card playing games
7) My Desire was bought from ebay (new) so no chance of repair (unless I send it to T-Mobile in Germany)
8) Bought a Samsung I9000 Galaxy S - problem fixed
9) Anyone want a part working HTC Desire?
Why did I buy from ebay .. because HTC have done an exclusive deal with Telstra for the HTC Desire in Australia and as a matter of principle will not use Telstra (an organisation that gouges its customers and competes unfairly) and even though the Desire handset is unlocked, the Telstra version is 850Mhz radio not 900mhz like all other Australian carriers use out of the metro areas.
It's always good to read through as your question is most likely already answered.
Now imagine if someone else comes after you and decides you know what I cant be bothered to read through thread I will just make another one.
The whole place would be flooded and spamed with one same question. Please don't be lazy.
Sent from HELL using XDA App
Hi guys, have you seen screen problems on the One X like this?
www-youtube-com/watch?v=VFvABvJXDc8
(sorry about the badly typed link, I'm new to the forums, an the system won't let me post links . So please replace the - to . in www-youtube-com to see the video. Also the video is a bit long, but luckily I managed to replicate all of the problems in one take. Annotations are in english/hungarian).
I made this video just after I got the phone back from the repair service*, they said that they fixed it by upgrading the software to Android 4.0.3 and "Software number" 1.29.707.11, but apperently this not solved the problem.
Is it possible that this is software based, or it is hardware related?
And if it's software should I take the matters in my hand, and try different ROMs to see which fixes it or stick to the warranty and fight with the repair service until they fix it? (I expect the latter to be a long process and I won't be able to use the One X for a few more weeks/months.)
Thanks for your help,
d
*The problems why I sent back were exacly the same like now.
thats weird the problem is indeed solved by 1.29.x.11
ur unit is defected mate
i got real pissed off with htc, i sent my phone to them twice, and all they did was reinstall the software... wankers.
it looks like hardware to me, looks like a dodgy connection.
get in touch with your retailer and demand a replacement. it's not acceptable sending back devices that AREN'T fixed.
the repair isn't supposed to inconvenience you. thats what the uk consumer law states anyway. so now they have inconvenienced you, it's time they sent you a brand new one.
lawrence750 said:
i got real pissed off with htc, i sent my phone to them twice, and all they did was reinstall the software... wankers.
it looks like hardware to me, looks like a dodgy connection.
get in touch with your retailer and demand a replacement. it's not acceptable sending back devices that AREN'T fixed.
the repair isn't supposed to inconvenience you. thats what the uk consumer law states anyway. so now they have inconvenienced you, it's time they sent you a brand new one.
Click to expand...
Click to collapse
yea one thing for sure, htc should have purged or recalled the entire defected batch, it would have earned the respect of customers instead of rage
Sounds like they were too lazy to repair it properly.
So hardware it is, I will fight the long fight then. Thanks guys for the quick help! :highfive:
Hello guys!
I am having the exact same problem!
This even happens on safe mode!
But becomes less frequent when the phone is connected to a PC or being charged.
Are you 100% sure that this is a hardware issue!??
This is my first HTC phone and I am not very familiar with them.
I bought the phone from the UAE back in June, but now I am in Tunisia... And there no HTC representation here to return the phone?
The outcome
Finally, after 80 days in the service, I have the results: this problem got solved by replacing this defective unit with a completely new one. No software solution, no motherboard repair – a brand new One X. So if you have the same symptoms, I would recommend to ask for a replacement, a new phone (for mer the warranty period – 2years – restarted also). The new one works flawlessly (so far ).
Hello Guys,
I am a newbie here & would appreciate your help in following matter.
I bought a HTC One X from Bangkok and i m using it in India now.I am facing following issues.
1. I suspect that the phone that i bought was AT &T locked phone earlier and i might have been cheated by the seller in this regard. My question is how do i confirm whether this is an AT&T unlocked Phone?
2. The language of applications installed on the Phone is chinese and i cant seem to get rid of the language even after changing the language from settings page. How do i get it to be in English completely?
3. Indian carrier SIM apart from CELLONE does not detect or register on any network here. and the SIM slot is a normal one not a micro SIM Slot. Does this Phone require any special kind of SIM card?
4. Even Google Play is not there. whenever i try to download anything a page in chinese opens up. And i do not know chinese.
4. Will rooting of my phone help in any of these regard? I even dont know whether this Phone was a rooted one.
Please Help somebody....
Thanks & regard..
Nix.
You are the proud owner of Chinese knock off. Sorry to hear you got fleeced.
maxilick said:
You are the proud owner of Chinese knock off. Sorry to hear you got fleeced.
Click to expand...
Click to collapse
Well i am sure that its not a chinese knock off atleast.. but this may be AT&T unlocked, that i am confused about...
Got to<settings <about<software information. Take a screenshot and post here.
here is the screenshot.. plz help dude.. i am all confused right now
Looks like it could be a really old build of HK firmware, but the kernel date doesn't make sense.
Try flashing the latest HK RUU (1.29.708.15) http://www.filefactory.com/f/7cc7b2fbdd03c031/
I'll leave it to you to find a username and password that works, but it's been posted in this forum more than once.
Strange, Also you mentioned that the phone takes a full sized sim not micro sim. Check the HOX's spec sheet and you will find that they were manufactured with micro sim slot only.
Maybe it IS a knock off OR someone modded the build.prop and sold you a Desire X?
i am uploading my factory mode screen. Please see if you guys can help
The number of speaker holes are less that the genuine one x. I think you have been fooled. The Hboot that you have is different. Check the attached pic.
Well this just gets stranger and stranger.
Doesn't look like a real One X I'm afraid.
ghori1989 said:
The number of speaker holes are less that the genuine one x. I think you have been fooled. The Hboot that you have is different. Check the attached pic.
Click to expand...
Click to collapse
yeah, it definitely seems that i have been fooled now. Any ways, is there any way to know the device hardware configuration, so that i may be able to flash it to atleast use it here in India.
Is there any ROM compatible to any handset?? If so, Then how do i go with it?
kumar.abhineet said:
yeah, it definitely seems that i have been fooled now. Any ways, is there any way to know the device hardware configuration, so that i may be able to flash it to atleast use it here in India.
Is there any ROM compatible to any handset?? If so, Then how do i go with it?
Click to expand...
Click to collapse
I was trying to be sensitive in my previous posts, and felt for you. Best you leave the rom as is, chances are if you try flashing you could end up with a brick.
sorry to bring this post back to life.. but need help.
my cousin from europe gave me his old HTC One X for my parents to use. but they need that to be in traditional Chinese language system.
can someone help me? I have posted up the SW and kernal version for your reference.
Thank you.
I have recently bought a used Hox which is working great but is something of a mystery, outwardly the phone looks like any other Hox but when you open it up it is totally different. The internal layout plus logic board is different and the back cover is just a cover, nothing in it, in addition to this there is a removable sd card on the logic board.
It seems the phone originated in Norway but as of now no further info from HTC.
Specs are:
software 4.1.9 (will not upgrade)
baseband 1.1204.105.14
kernal 2.6.39.4 *********
IMEI 353043059853500
ON THE BACK COVER
S720e
pj46100
I have googled the pj but does not show the specs I have
Any help would be appreciated as if anything needed replacing im stuffed.
hardav said:
I have recently bought a used Hox which is working great but is something of a mystery, outwardly the phone looks like any other Hox but when you open it up it is totally different. The internal layout plus logic board is different and the back cover is just a cover, nothing in it, in addition to this there is a removable sd card on the logic board.
It seems the phone originated in Norway but as of now no further info from HTC.
Specs are:
software 4.1.9 (will not upgrade)
baseband 1.1204.105.14
kernal 2.6.39.4 *********
IMEI ********************
ON THE BACK COVER
S720e
pj46100
I have googled the pj but does not show the specs I have
Any help would be appreciated as if anything needed replacing im stuffed.
Click to expand...
Click to collapse
First delete yor IMEI. Second go in bootloader and post the result from command fastboot getvar all and delete your S/N and IMEI this not must be public.
Thant said:
First delete yor IMEI. Second go in bootloader and post the result from command fastboot getvar all and delete your S/N and IMEI this not must be public.
Click to expand...
Click to collapse
why do i need to delete S/N and IMEI? does fastboot getvar all give phone specs
okay get it, just seen another getvar post, will i get the original IMEI back?
Software 4.1.9 does not exist on the hox. And there is 100% not a removable sdcard on the main board ! And the hox is a unibody, there is no back cover. The housing should be one part. If you want to take off the cover you have to pop out the whole screen part on the front side.
Kirf
hardav said:
I have recently bought a used Hox which is working great but is something of a mystery, outwardly the phone looks like any other Hox but when you open it up it is totally different. The internal layout plus logic board is different and the back cover is just a cover, nothing in it, in addition to this there is a removable sd card on the logic board.
It seems the phone originated in Norway but as of now no further info from HTC.
Specs are:
software 4.1.9 (will not upgrade)
baseband 1.1204.105.14
kernal 2.6.39.4 *********
IMEI 353043059853500
ON THE BACK COVER
S720e
pj46100
I have googled the pj but does not show the specs I have
Any help would be appreciated as if anything needed replacing im stuffed.
Click to expand...
Click to collapse
Oh man, you bought chinese copy of HTC One X, they only put android 4.1.9 on their devices (btw that version doesn't exist)...
It's a replica, so you can't use any of htc one x roms or stuff !
nikola016 said:
Oh man, you bought chinese copy of HTC One X, they only put android 4.1.9 on their devices (btw that version doesn't exist)...
It's a replica, so you can't use any of htc one x roms or stuff !
Click to expand...
Click to collapse
Thats interesting, if it is a replica then it is a damm good one it works better than my original HOX which was constantly freezing etc, this one works perfectly. How come it has all the HTC part numbers, logo's etc.
Mr Hofs said:
Software 4.1.9 does not exist on the hox. And there is 100% not a removable sdcard on the main board ! And the hox is a unibody, there is no back cover. The housing should be one part. If you want to take off the cover you have to pop out the whole screen part on the front side.
Click to expand...
Click to collapse
Sorry, when i said back cover I meant the unibody, its case design is no different from my other Hox, it is definately running 4.1.9 and has a removable sd card. The phone as I have said performs better than my original Hox. I will post some pictures of the internals.
hardav said:
Sorry, when i said back cover I meant the unibody, its case design is no different from my other Hox, it is definately running 4.1.9 and has a removable sd card. The phone as I have said performs better than my original Hox. I will post some pictures of the internals.
Click to expand...
Click to collapse
Use some application which detect hardware, like antutu (but use newest one) and similar apps, if you have mtkxxx CPU and/or power sgx 541 gpu it's chinese phone 101%
Removable sdcard = FAKE !
nikola016 said:
Use some application which detect hardware, like antutu (but use newest one) and similar apps, if you have mtkxxx CPU and/or power sgx 541 gpu it's chinese phone 101%
Click to expand...
Click to collapse
Thanks for that, I believe your correct, is it worth rooting this phone ( if it can be done)
hardav said:
Thanks for that, I believe your correct, is it worth rooting this phone ( if it can be done)
Click to expand...
Click to collapse
Well man, i told you, you can't use ANY of tools/mods/roms/kernels created for HTC One X (endeavorU) so i don't know can you root that phone, but you can see in antutu your hardware, and you could ask for help, maybe you could fix your one x to be fast like it should be...
You just try with some chinese root tool called "V Root" or somethings like this and may be you can root it. But even after rooting you sure cannot be use anything at here one x forum.
If you known chinese can search at chinese mobile forum for somethings.
Sent from my HTC One X using xda app-developers app
nikola016 said:
Well man, i told you, you can't use ANY of tools/mods/roms/kernels created for HTC One X (endeavorU) so i don't know can you root that phone, but you can see in antutu your hardware, and you could ask for help, maybe you could fix your one x to be fast like it should be...
Click to expand...
Click to collapse
Hi
Used Z-device test which is a great tool, it is a chinese clone, bummer, but hey it works, my HOX has the dreaded backlight problem thats why I bought this phone, I am not sure if it is worth the bother trying to repair the HOX. I should keep to my venerable HD2.
Thanks Guys
hardav said:
Hi
Used Z-device test which is a great tool, it is a chinese clone, bummer, but hey it works, my HOX has the dreaded backlight problem thats why I bought this phone, I am not sure if it is worth the bother trying to repair the HOX. I should keep to my venerable HD2.
Thanks Guys
Click to expand...
Click to collapse
How much did you paid it ?
As the main topics of this forum are whining about the update situation, ranting about hardware defects and other unpleasant stuff (but justified, though), I'd like to share my recent - positive! - experience with HTCs support.
A week ago I decided to send in my phone because it suffered from the well know wifi-problem. I also mentioned that I had some screen flickering when the battery was running low, but I had lived with that for the last 18 months and it wasn't a big deal.
So, what did HTC do to my phone?
They replaced the wifi module. They replaced the bezel module (apparently something related to the display). They replaced the battery. And on top of that, they replaced the white cover, which had suffered from far too many falls to the ground. They reinstalled the newest firmware.
So, what did I pay?
Nothing.
Just picked it up, and in fact, I have a new phone, which will be good enough for the next 18 months of calling, texting, internet browsing, music, youtube, reference, a little gaming - with or without 4.4.
So, after my beloved HD2 died the day the One X was released in Germany, I immediately got one. And it is and was a great phone. It never reached the unbelievable community support the HD2 had (which never even received the last official version of windows mobile 6.5 from HTC), but it still is a great phone with a great design and user interface.
Okay, I just wanted to add this, hoping that there is still anybody here actually enjoying this beast of a phone
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I just have to.... I returned mine 4 times because they didnt want to acknowledge the wifi problem and then the backlight problem. Then the newest update came (sense 5) and it broke my wifi. Called htc they said i have to wait for an update. Which took 3 months. Which means i couldnt use my wifi for 3 months... So yeah
I am glad for you you had a good experience.
Sent from my EndeavorU using Tapatalk 4
i think it's just in nearly all other countries except of germany htc has really bad support...because in germany i got the problem with apx mode...bad wifi...bad battery life even with second battery...and housing was in a bad condition too...send it to them...and see there all except from the screen was new screen wasn't replaced because it was already like new and i just had to pay a few €for the delivering nothing more graet support in germany...but bad in others :/ ..
I had a good support from HTC repairing center in Middle East
I asked my brother to buy me the HOX from KSA is it was there much cheaper than here in my country Jordan , adn he biught it with an international warranty , I rooted it and Flashed a Custom ROM on day one
within a year I started to suffer from Black Screen of Death , I did send it to HTC local repair center but they claimed that the international warranty only covers software things so I decided to send it back to KSA with express shipping to my brother
there at KSA they replaced the Main Board without a question for free and my brother brought back with him , maybe I were lucky enough
One-X-master said:
i think it's just in nearly all other countries except of germany htc has really bad support...because in germany i got the problem with apx mode...bad wifi...bad battery life even with second battery...and housing was in a bad condition too...send it to them...and see there all except from the screen was new screen wasn't replaced because it was already like new and i just had to pay a few €for the delivering nothing more graet support in germany...but bad in others :/ ..
Click to expand...
Click to collapse
Support in Holland is also very good, just had my volume rockers broken and they have fixed in a couple of days and fitted the latest firmware. And this time table was including sending it in and back with a courier. Happy with the HTC ( the same story applies to my old sensation).
yea i think in whole EU we have better support then somewhere else...but also here some guys were not so lucky like we :/ ...