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[Q] Rooted G2 Sent to HTC

I broke my first G2 after 6 months of use. Its rooted and everything and while it looks almost new with no physical defects the problem is that the screen won't display any color - just all pitch black backlight. So I called t-mobile and they are sending me a brand new g2 while I send my broken one to HTC for repair. Anyone been in the same situation as me? It's not like they would reprimand my new phone if they see that I rooted the broken G2

agestyxracer said:
I broke my first G2 after 6 months of use. Its rooted and everything and while it looks almost new with no physical defects the problem is that the screen won't display any color - just all pitch black backlight. So I called t-mobile and they are sending me a brand new g2 while I send my broken one to HTC for repair. Anyone been in the same situation as me? It's not like they would reprimand my new phone if they see that I rooted the broken G2
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Well... if T-Mobile finds out you moded you phone. You will pay 200+ bucks. I just hope they don't find out
Sent from my HTC Desire Z using XDA Premium App

Who knows. I will say that I have never heard of anyone getting charged as long as there was no water damage. Please let us know how it goes.
Sent from my HTC Vision using XDA App

Worked for tmobile. They may charge you a restocking fee if the phone is flagged once it's repaired.
Sent from my PG06100 using XDA Premium App

Yup, if they notice your in deep doo doo sir.
Sent from my HTC Vision using XDA Premium App

shortlived said:
Who knows. I will say that I have never heard of anyone getting charged as long as there was no water damage. Please let us know how it goes.
Sent from my HTC Vision using XDA App
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Click to collapse
Aha my friend had to pay cause he rooted his droid and forgot to put it back to stock
Sent from my HTC Desire Z using XDA Premium App

i broke the screen on my Desire z a while back and had to send it to HTC while it was rooted cause i couldnt do a factory reset on it without the screen being on... they fixed it and sent it right back to me with no issues...
my understanding is that the very first thing they do is do a factory reset on the phone just in case the issue is software related...
so as long as u didnt go S-OFF i think you will be fine... make sure to let us know wt happens once u find out...

3 month bump: T-mobile didn't find out anything so I'm good, got a brand new rooted phone. S-off and everything; the screen just didn't work. I wonder what the person who fixed it was thinking....

Sent in my phone for repair on arhd 9.2.0

And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Sent from my HTC One X using xda app-developers app

I have just arranged a repair of my handset due to WiFi hardware fault. Will be collected by UPS tomorrow. Stock ROM and Re Lock bootloader time!!

That was quite lucky shame some have completely got it back to stock and have had to pay. Its a shame its not very consistent.

shadehh said:
And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Sent from my HTC One X using xda app-developers app
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Click to collapse
Lucky indeed!!
ViperX Goodness

Mind telling which Service Center?

shadehh said:
And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Sent from my HTC One X using xda app-developers app
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Did they return it with the bootloader re-locked and the stock sense rom on? Or was it returned with the ROM you already had on intact?

It was returned repaired the same way I sent it.
Sent in:
Super Su
Recovery mode
Arhd 9.1.0 (not 9.2.0 just checked)
Returned:
WiFi fixed
Super Su
Recovery mode
Arhd 9.1.0
Sent from my HTC One X using xda app-developers app

shadehh said:
It was returned repaired the same way I sent it.
Sent in:
Super Su
Recovery mode
Arhd 9.1.0 (not 9.2.0 just checked)
Returned:
WiFi fixed
Super Su
Recovery mode
Arhd 9.1.0
Sent from my HTC One X using xda app-developers app
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Click to collapse
How long did it take for them to repair it and send it back?

shadehh said:
And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Click to expand...
Click to collapse
Where you sent it? Directly at HTC service, or to your carrier?
Sent from my HTC One X using xda app-developers app

I sent it at my carrier which is a a1 Austrian contract. As far as I have been informed it was sent to htc in Czech. @above, it took a bit less than two weeks in my case. Round 12 days. So two weeks
Sent from my HTC One X using xda app-developers app

This is an information, all that we need. Because in that case you're right. Wi-Fi is a hardware problem and they should recognize the warranty. But unfortunately, not always and not everywhere be received correctly.

Exactly my point. I have a friend who threatened and actually wasn't lightly meaning that he would go as far as to suing them if they do not comply. They ended up replacing his nearly one year old phone with a New one. I think in this case it depends more on in which country you are in than anything else.
A.k.a the country is a major influence
Sent from my HTC One X using xda app-developers app

shadehh said:
Exactly my point. I have a friend who threatened and actually wasn't lightly meaning that he would go as far as to suing them if they do not comply. They ended up replacing his nearly one year old phone with a New one. I think in this case it depends more on in which country you are in than anything else.
A.k.a the country is a major influence
Sent from my HTC One X using xda app-developers app
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Click to collapse
hi
hi
actually feel the guys in my country India Bangalore not all that technically qualified they try the usual procedure just reflash the ROM and if we have not relocked,added the right boot.img and stock recovery they end up bricking it and then they just send it to HTC ho at India and get it replaced :good::laugh:
im 100% sure that the first thing they do here is just re flasher the original ROM
and i really dont think these ASPs in my county dont(at least the ones at bangalore ) know about locking the boot loader :laugh:

haree said:
hi
hi
actually feel the guys in my country India Bangalore not all that technically qualified they try the usual procedure just reflash the ROM and if we have not relocked,added the right boot.img and stock recovery they end up bricking it and then they just send it to HTC ho at India and get it replaced :good::laugh:
im 100% sure that the first thing they do here is just re flasher the original ROM
and i really dont think these ASPs in my county dont(at least the ones at bangalore ) know about locking the boot loader :laugh:
Click to expand...
Click to collapse
Haha true! Im from Bangalore as well and experienced a similar thing with my friend's HOX!
He sent it back in for the slightly yellowish spot on the display after rooting and unlocking the bootloader. They called him back and said they will give him a new piece He received a brand new one.
Thanks to to their stupidity, I think we Indians can still claim warranty

[Q] HTC ONE X Screen wont turn on, but touchscreen still working...

Guys,
I am having HTC one X for more than 2 months now, I am just loving it. But suddenly before 3 days the screen didnt turn on(it was all black), but when i swipe the finger across the screen, i can hear the unlocking sound. Then I have continiously press lock key on the top, forth and back again, and then suddenly the screen works. Then again after i lock the screen, its all black again .... I m still on stock ROM, Everything is working fine, i am worried regarding this problem, dont know whether it is a hardware or a software problem....Please help me guys.....THanx in advance....

Same thing happened to my phone a month back... Lucky I didn't root it so warranty didn't expire..... But thing is dat it was a hardware error...
Sent from my HTC One X using xda premium

techstreat said:
Same thing happened to my phone a month back... Lucky I didn't root it so warranty didn't expire..... But thing is dat it was a hardware error...
Sent from my HTC One X using xda premium
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Click to collapse
So there are no ways to repair them by myself until i return them to shop here in sri lanka???
are you sure its a hardware error? thanx

Have you tried holding the power button down for about 10 seconds for a soft reset ?
Sent from my HTC One X using xda app-developers app

did you fond any fix guys

Repair center not restoring phone

So I sent my phone to repair the WiFi antenna fault while running ARHD, comes back fixed running ARHD without being wiped.
What does this mean
Sent from my HTC One X using xda app-developers app

It means they didn't wipe the device.

Well, they had me sign an agreement on agreeing that my phone would be wiped and explicitly stating lotta times
Sent from my HTC One X using xda app-developers app

One of the lucky ones.

Mine was also not wiped after WIFI fix. I did however relock and wiped it myself.

good for you

Personally, if possible I would wipe before sending it in!
I think for wifi fix it is literally just securing something inside they may not have even turned it on.
Paperwork prob just covers them in case they do need to wipe it.

XxVcVxX said:
So I sent my phone to repair the WiFi antenna fault while running ARHD, comes back fixed running ARHD without being wiped.
What does this mean
Sent from my HTC One X using xda app-developers app
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You must have signed the papers that said that they"might" wipe your device "if" they feel it is necesary and the best solution for your device to be in best working order.
I do believe that is mostly standard in most countryes.
Just my thought.
Pushu.X
Sent from my HTC One X

I sent in mine to replace the misaligned glass due to the previous repair. It too came back repaired but not wiped. The only thing changed is that date and time is reset.

Yes, they know that the issue is because of a hardware and not because of software, hence it does not make sense for them to wipe the device.. My HOX was fixed in 5 minutes in the repair center, yes 5 minutes without me even dropping the phone.

pushu.x said:
You must have signed the papers that said that they"might" wipe your device "if" they feel it is necesary and the best solution for your device to be in best working order.
I do believe that is mostly standard in most countryes.
Just my thought.
Pushu.X
Sent from my HTC One X
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Click to collapse
Nah, it was stating that the phone will be wiped and sent back in factory resetted conditions and HTC is not responsible for any data lost.
Sent from my HTC One X using xda app-developers app

Touchscreen stops responding for some while

Hello everyone,
I have a big problem with my HTC Vision. After I've carried it around a long time in my pocket pants the screen do not respond, only after I turn it on and off several times (2-3 times) i can unlock the screen. And then after unlocking the screen it takes about 5 seconds until the screen shows a strange behavior. e.g. for an entry with the on-screen keyboard several keys will be entered without touching the screen, or on the home screen the cursor moves somewhere and activated anything without touching.
This happens everytime i turn off the screen and turn it on some seconds later (maybe 20-30 seconds).
After about 15 minutes out of the pocket the behavior is normal again.
During this about 15 minutes a reboot wont help.
Please can someone help me thank you in advance.
I have the latest CM7.2 rooted on my device, but testet with several other roms.
Greetings Steffen

try to restore stock rom and drivers. If it doesn't help, give HTC for warranty.

no-skill said:
try to restore stock rom and drivers. If it doesn't help, give HTC for warranty.
Click to expand...
Click to collapse
i have tried the stock rom as well as other sense roms or other aosp roms.
The warranty is long gone.
thanks for your help.

Then best guess is it needs a new digitizer, next best guess is the main flex. I would be surprised if it weren't one of these two
Sent from my HTC Vision using Tapatalk 2

demkantor said:
Then best guess is it needs a new digitizer, next best guess is the main flex. I would be surprised if it weren't one of these two
Sent from my HTC Vision using Tapatalk 2
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Click to collapse
Thanks for your suggestion, i also think that the digitizer may have a problem, yesterday i bought a screwdriver an repair set for the phone, and then i will open it for looking inside an maybe see something or for only clean it.
But another question, what is the main flex, i never heard about it in past.
Best regards Steffen

It is the cable that allows all components to be connected as you slide the keyboard
Sent from my Nexus 7 using xda premium

Hi Steyn,
Did you tried changing the digitizer. I am also facing some similar problem.
Sent from my HTC Vision using xda app-developers app

nimishag said:
Hi Steyn,
Did you tried changing the digitizer. I am also facing some similar problem.
Sent from my HTC Vision using xda app-developers app
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Click to collapse
No I have not changed it yet, but I have my device completely disassembled down to the digitizer and thoroughly cleaned. But I've noticed no change.
I'm going to buy now, probably a new digitizer and replace the old.
I still remembered that I had such a problem already with the stock-ROM from HTC, just was not as strong and that is why I have not taken so seriously.
I will write my experiences then here in the forum.

Changing the digitizer fixed similar issues on my device.
Sent from my HTC Vision using xda app-developers app

strawmetal said:
Changing the digitizer fixed similar issues on my device.
Sent from my HTC Vision using xda app-developers app
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Click to collapse
Thank you for this information, that encouraged me in my decision to buy a new digitizer.
Did you have problems with the sealing tape?