Frequent shut downs - Samsung Epic 4G Touch

Hi,
I am on the latest available software. All of the sudden, got the black screen with red edges at the periphery. Reboot and battery pull did not help. Would recur as soon as phone boots up. So I restored to factory settings, which solved it.
Now my phone shuts down as soon as battery goes down to 60% or so. I have to plug it in, then I can turn it back on, and it shows there is stiill more than 50% charge left. So my phone now needs to be charged every 2-3 hours with any usage. It is 1 year old.
Any ideas? Do I need to buy a new battery, or is this more serious issue (with phone itself)? I do not have the insurance, so taking it to the store is going to be a bit expensive.
Any ideas are appreciated.
Thanks
Sincerely,

Check your battery, it most likely has gone bad. For some reason, when this phone is about a year old, the battery will mess up.
How to check if battery is bad:
Take it out, spin it on the table. If it doesn't really spin, it's fine. If it continues to spin, the battery is definitely going bad.
I'm saying this because my phone battery messed up back in August, while my dad's E4GT got messed up last week.
Sent from my SPH-D710 using xda app-developers app

I have the same thing. Lemme guess, the only guaranteed way to turn it on is to have it start while plugged in right?
I just got off the phone with assurion, my board is messed up and is discharging the battery way too fast
Sent from my SPH-D710 using Tapatalk 2

aman1127 said:
I have the same thing. Lemme guess, the only guaranteed way to turn it on is to have it start while plugged in right?
I just got off the phone with assurion, my board is messed up and is discharging the battery way too fast
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Well, Not quite. It is true that I have to plug-in to start the phone, but the battery IS NOT discharged. That's the interesting part. I usually still have more than 50% charge left when the phone shuts down. That's what worries me the most.

mike99 said:
Well, Not quite. It is true that I have to plug-in to start the phone, but the battery IS NOT discharged. That's the interesting part. I usually still have more than 50% charge left when the phone shuts down. That's what worries me the most.
Click to expand...
Click to collapse
It's your battery. Try the spin test.... it'll spin. (May not look like it's bulging much but when you compare side by side with another battery you'll notice it.

Sounds like what my wife was going through a few Weeks ago. Turned out it was the battery. Check Anker batteries on Amazon or Ebay. $20 get you two batteries plus a travel charger. Ever since I replaced my wifes battery, she never had any random shut downs any more.
Sent from my SPH-D710 using XDA

s9amme said:
Sounds like what my wife was going through a few Weeks ago. Turned out it was the battery. Check Anker batteries on Amazon or Ebay. $20 get you two batteries plus a travel charger. Ever since I replaced my wifes battery, she never had any random shut downs any more.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Unless you were one of the first people to buy your E4GT you should still be in the 1 year warranty... meaning it should be covered at no cost. TEP is definitely covered according to corp store folks. IMHO just head over to Sprint store and push them to do a battery exchange for free.
They could push you to do the mfr. claim... but most won't.

Thanks Everyone!
I think I am just outside of the year warranty. I got mine a few days after the release. Will try Anker from Amazon. Spin test is definitely positive. We have another ET4G phone in the family, bought at the same time, and its battery did not spin. Will get two replacements as I suspect the other will die soon as well.
Thanks again.

garwynn said:
Unless you were one of the first people to buy your E4GT you should still be in the 1 year warranty... meaning it should be covered at no cost. TEP is definitely covered according to corp store folks. IMHO just head over to Sprint store and push them to do a battery exchange for free.
They could push you to do the mfr. claim... but most won't.
Click to expand...
Click to collapse
They are replacing batteries free of charge outside the 1yr warranty. Both sprint and Samsung are, with Samsung you have to mail in the battery and wait to get a new one, but if you end up buying a replacement its a good way to get a free OEM as a backup
Sent from my SPH-L710 using Xparent ICS Tapatalk 2

-EViL-KoNCEPTz- said:
They are replacing batteries free of charge outside the 1yr warranty. Both sprint and Samsung are, with Samsung you have to mail in the battery and wait to get a new one, but if you end up buying a replacement its a good way to get a free OEM as a backup
Sent from my SPH-L710 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
Who do I contact for this? I went into a Sprint store yesterday and they said I was out of luck and should try ebay.

shaunneutron said:
Who do I contact for this? I went into a Sprint store yesterday and they said I was out of luck and should try ebay.
Click to expand...
Click to collapse
Did u go to a corporate repair center? 3rd party vendors/franchise repair centers don't seem to have alot of batteries in stock, the one near me doesn't even sell batteries. If you need to contact Samsung, I just called the support # on the website and got a rep in about a min. I explained my phone was just over a year by about 2weeks and my battery had swollen and was causing the phone to run extremely hot and randomly shut off. He then said that they warranty the battery separately from the device and it has an 18 month warranty and he was going to email me a shipping label to send my battery in. I printed the label put it in a bubble wrap envelope with the battery and put it in the mail. 10 days later I received a brand new OEM battery in a original plastic box. No charge for anything. I had already ordered and received an anker replacement from amazon for $8 so I didn't have to go the 10days with no phone. But for $8 I now have 2 batteries a brand new OEM and a brand new anker. The anker was labeled 1800mah but when i received it it was a bit thicker and heavier than my bloated stock one, I put it on my tester and it registered at 1950mah. It came charged at 85% and lasted all day ~12hrs right outta the box. The first 15% dropped fast, about an hr then it stuck at 70% for over an hr while I was on the web the whole time and then evened out and settled down.
Sent from my hand to your eyes!
We are legion, for we are many!

-EViL-KoNCEPTz- said:
Did u go to a corporate repair center? 3rd party vendors/franchise repair centers don't seem to have alot of batteries in stock, the one near me doesn't even sell batteries. If you need to contact Samsung, I just called the support # on the website and got a rep in about a min. I explained my phone was just over a year by about 2weeks and my battery had swollen and was causing the phone to run extremely hot and randomly shut off. He then said that they warranty the battery separately from the device and it has an 18 month warranty and he was going to email me a shipping label to send my battery in. I printed the label put it in a bubble wrap envelope with the battery and put it in the mail. 10 days later I received a brand new OEM battery in a original plastic box. No charge for anything. I had already ordered and received an anker replacement from amazon for $8 so I didn't have to go the 10days with no phone. But for $8 I now have 2 batteries a brand new OEM and a brand new anker. The anker was labeled 1800mah but when i received it it was a bit thicker and heavier than my bloated stock one, I put it on my tester and it registered at 1950mah. It came charged at 85% and lasted all day ~12hrs right outta the box. The first 15% dropped fast, about an hr then it stuck at 70% for over an hr while I was on the web the whole time and then evened out and settled down.
Sent from my hand to your eyes!
We are legion, for we are many!
Click to expand...
Click to collapse
It was a corporate repair store, but they have never been known to be any good. I will give Samsung a shout. Thank you for the info.

shaunneutron said:
Who do I contact for this? I went into a Sprint store yesterday and they said I was out of luck and should try ebay.
Click to expand...
Click to collapse
Ebay is quite possibly the worst place they could have directed you to. Ebay batteries are generally Chinese mock ups with less than stock Mah and inferior cells. Grab the anker batteries and call Samsung, politely hassle them about the battery and they'll give you one.
Sent from my SPH-D710 using Tapatalk 2

shaunneutron said:
It was a corporate repair store, but they have never been known to be any good. I will give Samsung a shout. Thank you for the info.
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Click to collapse
Just an update. I called Samsung and told them of my woes. They said that since my phones were purchased in October, they were no longer in warranty, but he said that when he ran my dec numbers, it showed as still covered. I was emailed shipping labels and have to send proof of purchase along with my battery back to Samsung. I have purchased a few Anker batteries that will hold me over until the new OEM ones arrive.
Thanks everyone for the assistance.

Related

Battery swollen... Will Sprint replace it?

Today I noticed that the back of my Epic Touch is pushed out. Popped the cover and my battery is swollen. It wasn't like this yesterday. What drew my attention to it was the fact is was much hotter then normal. Also, it keeps resetting now too I've noticed a few times today.
I had noticed my phones battery life took a noise dive the past couple weeks but I figured it was something I had installed or done. I went from about 24~30 hours on Gingerbread to like...... 10~12 hours?
I've had my phone about a year, maybe a little less..? I assume it's not safe to keep using this battery but I really do NOT want to invest money into another one when I really want to find a way to get the GS III anyway. Problem is, I need a battery like today, I use my phone for work.
Take it to the sprint store. as long as it isn't water damaged they will swap it for you.
latinmaxima said:
Take it to the sprint store. as long as it isn't water damaged they may swap it for you.
Click to expand...
Click to collapse
Fixed that for ya.
Since it is a year old, it is out of warranty. If it is not quite a year old, they can tell you to contact Samsung for a new battery or it will just be luck of the draw who you talk to and if they have any batteries laying around.
Brand new Samsung OEM battery, no questions asked. They never even asked my name.
I walked in, asked to speak with the tech about my battery, battery was already out of the phone and when the tech saw it he said, "you need a new battery don't you"!?
He didn't even bother with their "tests", he just went into the back and got one still in the plastic baggy and handed it to me.
Was much easier then I expected. Never even asked how long I'd had the phone.
nice!!!!!!!!!!!!!!!
kdoggy said:
Brand new Samsung OEM battery, no questions asked. They never even asked my name.
I walked in, asked to speak with the tech about my battery, battery was already out of the phone and when the tech saw it he said, "you need a new battery don't you"!?
He didn't even bother with their "tests", he just went into the back and got one still in the plastic baggy and handed it to me.
Was much easier then I expected. Never even asked how long I'd had the phone.
Click to expand...
Click to collapse
What store did you go to? At my store, I have to beg, flip, bark, and do a cartwheel for something like that to happen...
deedscreen said:
What store did you go to? At my store, I have to beg, flip, bark, and do a cartwheel for something like that to happen...
Click to expand...
Click to collapse
go to a different store............ In my location their are corporate locations every 10 miles.
Sent from my SPH-D710 using xda app-developers app
did you go to a corporate store, do you happen to know?
Sent from my SPH-D710 using xda app-developers app
I have never had them question me about a battery as long as it didn't have water damage. My stores must be different cause we talk about rooting and everything. When I was running AOKP the tech asked which build and everything. I like my Sprint store. It is a corporate one if it matters.
tgruendler said:
Fixed that for ya.
Since it is a year old, it is out of warranty. If it is not quite a year old, they can tell you to contact Samsung for a new battery or it will just be luck of the draw who you talk to and if they have any batteries laying around.
Click to expand...
Click to collapse
This phone can't be a year old it was released September 16th 2011
Sent from my Nexus 7 using xda app-developers app
Battery was replaced with no questions asked
Figured I'd bring this back up in case anyone was having this problem again. Anyway, I recently noted my battery was swollen too and after reading this post I figured I'd try going to the sprint store and see what happens.
I walked in, one of the workers there saw me holding the battery and asked if i needed to have it checked. I said yes. He checked it, confirmed that it was swollen and told me that the machine that measures its electrical properties said the battery was bad. He proceeded to give me another battery that he said was better, and I left happy.
I don't think the battery he gave me was new, but it definitely performs better than my old one. I do happen to have a week left on my 1 year warranty, but it was my impression that the guy at the store didn't even check my records. Finally, this was a corporate store and it is one of the stores that is marked on sprint's website as capable of doing repairs.
Basically what I'm trying to say is, if you think you're battery's bad, go ahead and try to take it into the store. Worst case scenario you get nowhere, but if you're lucky you could end up leaving with a better battery without much hassle.
I went to three different corporate stores with my swollen battery, and got nada. One store tried hard to sell me an extend battery at full retail. I mentioned that my phone was less than a year old, and all said the warranty does not cover the battery, and I would need to contact Samsung.
fonseca898 said:
I went to three different corporate stores with my swollen battery, and got nada. One store tried hard to sell me an extend battery at full retail. I mentioned that my phone was less than a year old, and all said the warranty does not cover the battery, and I would need to contact Samsung.
Click to expand...
Click to collapse
I went to a corporate store that is listed as a repair center as well. They logged me in, and he could tell my battery was swollen before I even took the cover off the back of the phone. They gave me a battery from a demo phone as they didn't have any in store and they ordered a new battery that was delivered to my house a few days later. I do have TEP so I don't know if that makes a difference.
I just found out my battery was swollen and I decided to purchase an extended battery instead. I'd rather not have to deal with Sprint.
At just over a year I had a swollen battery...took it into a non-corporate store and they wanted 40 bucks for a new one. Made a 10 minute call to sprint and I've got a new one on the way. Even though I am out of warranty the TEP kicked in to cover it. Definitely worth the call if you've got the protection plan.
Ha I have the same problem. My phone started resetting its self every time I would try to use my 3g / wifi if I didn't turn data on it was fine. I checked the battery and it was swollen. Went to a sprint store and they said they were outta batteries and I could try buying one...damn them!!
spent 30 minutes at a sprint store in Philly- I got nothing! Im outside of the 1yr warranty and do have Insurance.
I ended up buying an Anker battery
I just picked up a new one from sprint last night after work they had ordered it on Monday. I didn't have TEP but I still had warranty and they wanted to charge me 35$ but luckily I went in with a friend who also has the same phone and she has insurance so what they did is placed the order under her phone even though it's actually for me and there was no charge at all so I was lucky she came along with me lol.
Sent from my SPH-D710 using xda premium
Does anyone have a picture of their "swollen" battery? I think mine might be ever so slightly starting to, but that could just be my eyes playing tricks on me. If anyone does, please share. Thanks in advance.
SuperG03
SuperG03 said:
Does anyone have a picture of their "swollen" battery? I think mine might be ever so slightly starting to, but that could just be my eyes playing tricks on me. If anyone does, please share. Thanks in advance.
SuperG03
Click to expand...
Click to collapse
I don't have one but you can start noticing by taking your battery out and try to put it back in you'll notice when pushing the battery in its not going to be flat it will feel like there's something in between the battery and the phone also the back cover will start to be difficult to put on because of the thickness of the battery.
Sent from my SPH-D710 using xda premium

S III Died on Charger Overnight

I plugged my S III on the charger last night before I had gone to bed. This morning the phone wasn't on and so I thought maybe the charger had gone bad. So I put in my spare Samsung battery. The phone still didn't boot. So I took the battery out and plugged the phone into the computer to see if it would come on. Nothing. I've been running a rooted stock ROM, specifically the one that didn't trip the flash counter. Any ideas?
Was there a storm the night you left it plugged in?
from my AOKP galaxy s3
It could be a short circuit.
What is why I do not plug in all my chargers directly to the wall...
Use a UPS with builtin circuit protector and ground before plugging in your expensive GS3 or iPad 3 or whatever other gadgets you might have.
No, there was no storm. Clear skies all around. The phone gets warm at the bottom like it is charging, but nothing comes on.
TheWyzeMan said:
No, there was no storm. Clear skies all around. The phone gets warm at the bottom like it is charging, but nothing comes on.
Click to expand...
Click to collapse
If you are under 30 days, then I would say get it excganged.
Sent from my SAMSUNG-SGH-I747 using xda premium
Nope. Got it June 25th.
Return to Samsung, the warranty period is one year. You can read more on Warranty Guide (that come with the phone) what is covered and what's not.
Good luck :good:
I knew there was a one year warranty. Was hoping a ota update broke it and I could fix it. Not been my day. Blown suspension on my car this morning.
TheWyzeMan said:
I knew there was a one year warranty. Was hoping a ota update broke it and I could fix it. Not been my day. Blown suspension on my car this morning.
Click to expand...
Click to collapse
Damn! Sounds like a ****ty day! Hope things get better for you. Samsung should replace it one would think. But would rooting it void it?
Sent From My Samsung Galaxy SIII
Well the phone isn't turning on at all so I'm not terribly sure how they'd figure out it was rooted. Also, where is the model code? Not the model name, SGH I747. Samsung's site was asking for it and the choices were something like SGHI747MBAATT.
TheWyzeMan said:
Well the phone isn't turning on at all so I'm not terribly sure how they'd figure out it was rooted. Also, where is the model code? Not the model name, SGH I747. Samsung's site was asking for it and the choices were something like SGHI747MBAATT.
Click to expand...
Click to collapse
It's either on the box or behind your battery on your phone.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Same exact thing happened to my phone, I took it to the store and luckily they exchanged it for me (even though it was well past 30 days). Good luck.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I think you just got a lemon from day one Samsung phones are cheap to begin with. Mine has been fine so far but I do baby it.
Sent from my SAMSUNG-SGH-I747 using xda premium
I babied mine too. Has screen protectors in before I got the phone.
Thanks guys. Gonna go by AT&T today after work on the off chance Rey replace it out of the 30 day period. Then I'll call Sammy if they don't.
I think there was some sort of power outage over night in your area and it came back before you woke up.. happened to me once
mms6 said:
What is why I do not plug in all my chargers directly to the wall...
Use a UPS with builtin circuit protector and ground before plugging in your expensive GS3 or iPad 3 or whatever other gadgets you might have.
Click to expand...
Click to collapse
This is exactly why I installed a whole house surge protector, as well as each outlet in my house are individually surge protected. They cost more when I was building the house, but worth the additional $1K I spent upgrading all my outlets.
http://www.amazon.com/Leviton-5280-W-Suppressor-Receptacle-Industrial/dp/B0006I33Y6
Those are what each outlet has. My home theater has a seperate monster 7 outlet protector.
nest75068 said:
This is exactly why I installed a whole house surge protector, as well as each outlet in my house are individually surge protected. They cost more when I was building the house, but worth the additional $1K I spent upgrading all my outlets.
http://www.amazon.com/Leviton-5280-W-Suppressor-Receptacle-Industrial/dp/B0006I33Y6
Those are what each outlet has. My home theater has a seperate monster 7 outlet protector.
Click to expand...
Click to collapse
Sounds like a good idea when I decide to have my house built!
Oh that's just neat. And AT&T would not outright exchange it, but I talked to their warranty dept. and they are sending me a new one and I'll out the old one in the box to send back to them. Guy I spoke to said he waived the few for the two day shipping. While I was glad, I couldn't help but feel like not giving warranty issues two day shipping for free to begin with is a bit of a ripoff. My device broke and I may have to wait more than a week to get a new one? Wth?

Screen flickering and phone turning off? READ THIS!

If you're reading this, you're probably having a problem with your phone screen flickering rapidly for a few seconds, then the phone shutting off. Fear not though, this is not a result of a bad flash!
CHECK YOUR BATTERY!
Yes, that is right, your battery. Feel for any bulges, set it up on a countertop and look at it from the side, spin it on your counter, something.
If it is bulging, call Sprint or Samsung immediately, because your battery is defective, and you don't want it exploding in your pocket!
Now, the reason I'm posting this, is I've searched the internet thoroughly, and have not found one single bit of information on the screen flicker problem, but reading a bit up on batteries, I came up to this conclusion, and I was right, so I decided to alert my fellow XDA members. Stay safe guys.
Also: If your power button does not turn on your phone for one push, then you may have a problem with the power button;the power button or anything else not working, other than charging and screen flicker is not related and you may have a defective phone.
I'll update this later with how it went at the Sprint SAR Center, but I definitely need a new battery.
Edit 9/1/12: Had to send battery to Sammy since the Sprint corporate store wanted to charge me $45. Battery should get here in about 2 weeks. D:
Edit 9/2/12: I visited a Sprint store yesterday to try to get my phone checked out to see about the power button, and it's definitely broken. I had to talk them into replacing the phone rather than fixing it. I also got a white one, too.
Oh thank God, happens less than an hour after full charge, screen flickers, then LOS, then dies, if i reboot, it says battery fully discharged. Then as soon as i plug it in, it's fully charged again
EDIT: Took to Sprint, problem confirmed, spun the battery on the counter, replaced no questions asked
Sent from my SPH-D710 using xda premium
SAShady said:
Oh thank God, happens less than an hour after full charge, screen flickers, then LOS, then dies, if i reboot, it says battery fully discharged. Then as soon as i plug it in, it's fully charged again
EDIT: Took to Sprint, problem confirmed, spun the battery on the counter, replaced no questions asked
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
By any chance do you have insurance? I took it to Sprint, and they told me it was $45 since I had no insurance, so I kindly declined. ._.
F3L1XZS said:
By any chance do you have insurance? I took it to Sprint, and they told me it was $45 since I had no insurance, so I kindly declined. ._.
Click to expand...
Click to collapse
I do, but they didn't even ask. Try another store
Sent from my SPH-D710 using xda premium
SAShady said:
I do, but they didn't even ask. Try another store
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Tried two already. .-. A corporate and a regular store. Maybe it's just everyone in Miami is a douche :laugh:
This just started happening to me a few days ago, but my battery isnt swollen.
I just came to the general section to ask if this happened to anyone else. I just requested a replacement battery Sprint yesterday. Not only did I experience the screen flickering and constant shutdowns after about 1 hour, but my battery was bulging so bad that it barely fit in the phone. I hadn't thought about opening the phone to check the battery until the phone started smelling like it was burning.
Woke this morning to find my wife's phone untouchably hot after being plugged in all night and the battery is bulging. Sprint better replace this no questions asked.
Sent from my HTC One S using xda premium
enzomtrx said:
Woke this morning to find my wife's phone untouchably hot after being plugged in all night and the battery is bulging. Sprint better replace this no questions asked.
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Good luck with that! I came in, and they were all like "$45 since u don't haz inshuranse, lol fuk u"
Well, not exactly like that, but something similar. Anyways, I called Samsung, and they were nice about it, asked me to ship it in, and they pay everything, and also went ahead and ordered an OEM battery and charger from Amazon, but I'm screwed because they're both taking at the very least a week.
slvrap1 said:
This just started happening to me a few days ago, but my battery isnt swollen.
Click to expand...
Click to collapse
Keep your eye on it mate, as soon as it's hard to put on the back cover, it's begun.
This is good to know so you can get it fixed quickly
This is wild. I thought there was something deteriorating within my ROM over the past few weeks. It's been getting more sever. Just before typing this, my battery had died and now it will boot to the lock screen and freeze. I noticed things like the battery icon and service icon completely disappear and reappear. This is all new on type of the other issues described in this thread. I'll be calling Sprint first thing in the morning.
this is good info .. I was starting too wonder if I had done something when I flashed a new rom on ...
I called Sprint yesterday and they too told me since I didn't have insurance that it would cost $35 to bring it in for a tech to look at.
If it is just the battery, I ordered another from Amazon. If it is the phone, then I'll have to suck it up. I got this phone the DAY it came out, Sept. 16, 2011.
Needless to say I'm hoping it's only the battery.
2 weeks without a replacement battery, I'm getting frustrated at Samsung lol
DanCandy said:
I called Sprint yesterday and they too told me since I didn't have insurance that it would cost $35 to bring it in for a tech to look at.
If it is just the battery, I ordered another from Amazon. If it is the phone, then I'll have to suck it up. I got this phone the DAY it came out, Sept. 16, 2011.
Needless to say I'm hoping it's only the battery.
Click to expand...
Click to collapse
If you have any way of checking if the phone is also messed up, do, and if it is, you should go out and exchange the phone for $35. My power button is completely dead, which I thought was somehow related to the battery, but it wasn't. So every time I want to turn the phone on, I gotta pull the battery, and it starts up for me, since I guess the button is stuck. I got mine September 20th of last year, so my upgrade isn't till July, and I'd rather pay 35 dollars and use this thing till Monday, than to use it till July or even worse, not have a phone at all while Sammy figures out what to do with it. Plus, the guy at the store hooked me up with a white one.
Sent from my SPH-D710 using xda app-developers app
cob11341 said:
2 weeks without a replacement battery, I'm getting frustrated at Samsung lol
Click to expand...
Click to collapse
Try three weeks to a month. LOL. Apparently it takes "5-7 business days" to spin a battery on a counter...
Sent from my SPH-D710 using xda app-developers app
Yep, took 4 days to get there, and 7 days just to look and a bulged battery and another 3 because they "want to make sure" is fu**ing frustrating lol. Even a pack of amputated monkeys can see the battery being defective ...
after updating to FH13 through Kies, whenever I have GPS on and may 3G data on my phone would do a quick restart to the 4G logo bootup. all this within 15 seconds. it is not the full restart where you see the Samsung Galaxy S2 in the beginning the and 4G logo animation.
this seems to happen only when my GPS is on and maybe 3G data, had occurrences with 3G only not 4G.
I have a few batteries for sale if you are interested
Sent from my EVO

[Q] Anyone know of other phone batteries that work in E4GT?

My battery is completely dead and is swollen to the point where I cant even get back cover on. I was looking to pick one up locally and I live in Chicago and thought it would be pretty easy to find replacement. Its not at all. Even the Sprint stores say they are all out of stock for replacement batteries for the E4T they only have the extended ones for 100bucks. I really dont want to be out of a phone a the few days that it will take to ship. Are there other phone batteries that work in a E4GT that may be more common that someplace like best by will have in store. Thanks
The OG epic....make sure u return that battery to Samsung and make them send you a new one. It may take 3 weeks, but your gonna need that
Sent from my SPH-D710 using xda app-developers app
tyler2time said:
My battery is completely dead and is swollen to the point where I cant even get back cover on. I was looking to pick one up locally and I live in Chicago and thought it would be pretty easy to find replacement. Its not at all. Even the Sprint stores say they are all out of stock for replacement batteries for the E4T they only have the extended ones for 100bucks. I really dont want to be out of a phone a the few days that it will take to ship. Are there other phone batteries that work in a E4GT that may be more common that someplace like best by will have in store. Thanks
Click to expand...
Click to collapse
Just came across same problem in Orlando. 2 sprint stores, 2 batteries plus, 2 radio shacks, and one best buy. Nobody has our battery. Batteries plus could order it for me, and it'd cost $45. I ordered 2, plus an external charger off amazon, paid for overnight shipping, total cost $33. Regular shipping total was $14 I think.
Sent from my SPH-D710 using xda premium
Order on Amazon. I don't know if best buy carriers them in store but the do carry an extended battery and radio Shack has the same one as best buy. Check stock at stores around you. Or take it to your service provider, I think Sprint might switch it out. You can get the one from best buy or Radio Shack for like $25.
Sent from my Sprint Galaxy S2 on CM9 BETA 1 using Tapatalk 2
Cool, a sprint store gave me a battery even though I was out of warranty. Actually they didnt even see my phone. I pulled out the battery and showed them it was about to explode. She grabbed it took it in the back and brought out a new one. Its a 1500mah but she said to come see her tomorrow and shed give me the 1800. Very nice of her.
Also guys don't forget ATT and T-Mobile have Galaxy S2 in case something like this comes up again. Lots of swollen batteries lately.
Any sgs1/sgs2 battery will fit but sgs1 batteries are only 1500mah instead of 1800. You can find pairs with external chargers for about $25 on Amazon, Hyperion, anker and empire are the best non OEM brands. I'm actually going to sprint tomorrow to get mine replaced if they have any in stock around here, and then once I get a replacement I'm gonna order a pair with charger off of amazon so I have 3 i can rotate to help prevent the bulge reoccurring. Mines not super bulged but once it drops below 40% it will flicker and shut off and when i reboot its dead until I plug in and reboot then it jumps back to 40%+. Its quite annoying
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
The t-mobile sgs2 battery doesn't fit. It's taller.
Sent from my SPH-D710 using xda app-developers app
Fasinate (sp) battery fits perfect! There was a few more but I can't remember right now.. make Google your friend!
Sent from my hand

Battery suggestion

I bought a supposedly genuine battery off of Ebay that turned out to be a total bust. It doesn't fit well either as I can feel it shifting inside the phone. :crying:
Does anyone have any suggestions on good OPO 2 replacement batteries?
I actually bought 2 different ones (one from ebay and one from a different site). Both of which turned out to be bad. They worked but they lasted less than the original one. I ended up going back to the original. If yours' is tottaly dead, I suggest you just stick with whatever you've got and don't waste more money.
why don't you buy it from oneplus store?
leonalewis said:
why don't you buy it from oneplus store?
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Because if you already knew, oneplus doesn't sell any replacement parts through their store, they only do repairs (which are expensive afaik)
Damn, guess I'll have to go back to the old one. I might try Amazon and see if they're better than ebay.
Thinking after 2 years it's time for a battery replacement, I ordered as well recently from Ebay waiting it to be delivered but not keeping my hopes high. I let you guys know if it turns out OK.
Edit: It's terrible. Overheats and charges really slow etc. Went back to the stock. Ordered another one. Will update.
Edit 2: Back again to stock.
same here guys.. got the phone for 20 months now and in winter I got huge battery drops....I'm just calling/email and the battery won't last for more then 8 hrs... this is crazy...
same here, bought two on ebay, both worse than the original.
Asked support where to get a original replacement, but they wouldn't tell, but offered to do the replacement for around 40 Euros. It took almost 5 weeks though, so if you have a spare phone, I'd advise to do the same, instead of trying to find a decent replacement somewhere....
Hi everyone, reviving this thread as the older our beloved op2 gets the more and more of us will be in a need of a replacement battery.
Now, did anyone have any luck finding an oem battery replacement somewhere else than OP support?
All the "originals" on eBay seem to be garbage.
Where to buy good battery? Anyone bought recently & is satisfied with the product?
shrimetal said:
Where to buy good battery? Anyone bought recently & is satisfied with the product?
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before you start getting stuff from ebay and other questionable sources, ask OP how much will it cost you for THEM to replace it.
in my case, they are asking for 33 euros which is actually not bad at all. as a matter of facts, i am actually sending mine out for repair tomorrow. sure, i will have to live without my OP for like 2 weeks, but there is a guarantee i will get an original battery.
rule of a thumb - "original" batteries from ebay are ****
Jackill said:
before you start getting stuff from ebay and other questionable sources, ask OP how much will it cost you for THEM to replace it.
in my case, they are asking for 33 euros which is actually not bad at all. as a matter of facts, i am actually sending mine out for repair tomorrow. sure, i will have to live without my OP for like 2 weeks, but there is a guarantee i will get an original battery.
rule of a thumb - "original" batteries from ebay are ****
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I agree. Charged the same. Like you said, will give it to service Centre.
Hi all, so I've bought one on ebay for like 15$ with tools set and so far so good, on one charge got like 1,5 - 2 days - average usage (calls, emails, toilet gaming) , but charging time is longer i think... keywords for ebay "Original NEW Battery BLP597 For OnePlus Two 2 With Nice Tools 3200mAh 3.8V"
I'm using it for 3rd week now...
I recently had my battery replaced by OP.
RMA created in the weekend.
Package shipped out on Tuesday evening (through UPS).
Delivered at the repair center on Wednesday, repair quote received (and paid) in the evening.
Repaired on Thursday morning and dispatched later that day.
Received back in my possession (UPS delivered) on Friday.
Sure, it was wiped, bootloader locked and flashed with OOS 3.6.1. but that was expected.
I have absolutely no reason to complain and I hereby officially regret all my previous attempts to get a "new" battery from ebay or other questionable sources for which I wasted more money than OP asked for: 33 EUR.
New battery immediately increased the SOT by 1 hour and i no longer face the issue i faced before which was: whenever the battery dropped to 30% i knew i had no more than half an hour left until the phone died.
So, if you need a new battery, save yourself the time and money and do it the same way. I would certainly recommend this to all european customers, like me.
mincaeuro said:
Hi all, so I've bought one on ebay for like 15$ with tools set and so far so good, on one charge got like 1,5 - 2 days - average usage (calls, emails, toilet gaming) , but charging time is longer i think... keywords for ebay "Original NEW Battery BLP597 For OnePlus Two 2 With Nice Tools 3200mAh 3.8V"
I'm using it for 3rd week now...
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Hello, can you please install "accubatery" app from playstore and charge your phone from 1-100% without using it? It will show you a real estimate of your battery capacity. Post screenshots afterwards, I will buy that battery for sure if its close to an original new one. Thank you!
Hi, will install it, but not sure about the 0-100% as I need the phone for daily use..maybe during weekend
Y
mincaeuro said:
Hi, will install it, but not sure about the 0-100% as I need the phone for daily use..maybe during weekend
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Thank you, the 0-100% is not that important, the bigger fraction of charge the better, you can install it now and it will measure your battery over time, the more charge sessions of over 20% the more accurate results it gives.
Hi so I've done it yesterday. See screenshots attached.
mincaeuro said:
Hi so I've done it yesterday. See screenshots attached.
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That's actually very nice score, looks like a real oem battery or a very close one. New original. Batteries show around 90%-93% with that app. Buying one, thankyou.
Maybe this has been asked elsewhere... but facing the fact that mostly our only option here is 3rd party batteries... has anyone tried one of the two (or more?) Chinese 3800mAh batteries? One is called an HSABAT (maybe the company) and the other a Da Da Xiong.
Here's the HSABAT "New 3800mAh BLP597 Battery" (I am not recommending or dissing this! Just interested if someone's tried it!):
https://www.ebay.co.uk/itm/HSABAT-N...Oneplus-2-One-Plus-Two-Battery-p/202269516963
And here's the Da Da Xiong 3800mAh BLP597 Battery:
https://www.dhgate.com/store/product/da-da-xiong-3800mah-blp597-battery-for-oneplus/399378631.html
AGAIN... neither of these have been tested by me. I am wanting input from anyone who has tested them. I know we sometimes have opinions re China, many of those opinions bogus, but folks our phones were made there. So maybe these are good. And maybe they are a joke. I hope for input from someone who's tried 'em.

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