New phone, screen is blank - AT&T Samsung Galaxy Note II

I just received my new phone via UPS a couple of hours ago. The sim card was already in it, I popped the battery in, and I turned the phone on. The AT&T chime played but the screen never lit up. The capacitive buttons will light up and make a sound when touched, but the screen is still dead. I've had it plugged in for over an hour and the screen still won't light up. I've restarted it, removed and replaced the battery and the sim card several times and no dice.
Did any of you have to fully charge the phone the first time you started it up before the screen would come on? Definitely sounds like a dumb question to me since I've never needed to fully charge any new phone I've ever had before I could use it, but I figured I'd ask in case this is a weird new feature. I'll leave it charge overnight and if it still isn't working, I'll make my way to the store hoping they still have stock.

Did your phone sit out in cold weather at all?
Sent from my SAMSUNG-SGH-I317 using Xparent Blue Tapatalk 2

Not as far as I know. I live in Louisiana and it isn't that cold out yet.

No being that I live in Louisiana to id say its not cold enough yet. Well sorry but that's kinda all I got for you. Sucks that its not working. I got mine this morning coming from the s3 this phones amazing
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Good question though, thanks.

Related

[Q] Phone dies after ten minute phone call fresh off charger

I am trying to help my uncle who has been having trouble with his T989D phones. He has tried two and is getting frustrated because the phone can die right to shutting itself off very fast. He has said right from taking it off the charger it can be dead in a 10 minute phone call.
This has been the same on two different stock unrooted Telus phones. What could cause this.
The only thing I notice from telephone support is that the phone never goes to sleep. But I am not in a position to be in person and have to talk someone who is so not that computer literate to checking stuff.
I have a better battery stats file but other then never sleeping it isn't from a time when it died in ten minutes.
shadowofdarkness said:
I am trying to help my uncle who has been having trouble with his T989D phones. He has tried two and is getting frustrated because the phone can die right to shutting itself off very fast. He has said right from taking it off the charger it can be dead in a 10 minute phone call.
This has been the same on two different stock unrooted Telus phones. What could cause this.
The only thing I notice from telephone support is that the phone never goes to sleep. But I am not in a position to be in person and have to talk someone who is so not that computer literate to checking stuff.
I have a better battery stats file but other then never sleeping it isn't from a time when it died in ten minutes.
Click to expand...
Click to collapse
It's not even possible to die in 10 minutes when fully charged. Bad battery, probably
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xcrazydx said:
It's not even possible to die in 10 minutes when fully charged. Bad battery, probably
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Click to expand...
Click to collapse
That is what I have been told though, I just wish I could actually get face time with the phone for a extended time to figure it out but can't.
Bad battery was my first idea before but when it kept happening with the replacement, it has to be something else.
Also apparently the phone stays at 100% for the most part until it dies.
shadowofdarkness said:
That is what I have been told though, I just wish I could actually get face time with the phone for a extended time to figure it out but can't.
Bad battery was my first idea before but when it kept happening with the replacement, it has to be something else.
Also apparently the phone stays at 100% for the most part until it dies.
Click to expand...
Click to collapse
When he gets replacements, is he getting everything? New battery, new charger, and new phone?
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Yes, but he uses multiple chargers depending on being home or in his truck. The other chargers have been used before on a I9100 with no problems.
These phones seem to be picky with chargers, sometimes. I only use stock that came with it.
Take the phone back again or get a whole different one
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xcrazydx said:
When he gets replacements, is he getting everything? New battery, new charger, and new phone?
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Click to expand...
Click to collapse
This! When you get a replacement phone (in the mail at least) you just get the phone, and have to swap your battery into it (back when I had my Dash replaced I even had to swap the battery cover!) If he is still using the battery from the original phone then that would be the best place to start.

Sprint Nexus stuck in reboot cycle

So I forgot to plug my phone to the charger last night so I woke up to a dead phone. Plugged it in let it charge a lil bit, turned it on the and now the phone boots and reboots in and endless cycle. It seems from watching it, that it reboots right about the time the 3g radios would kick in but that's just a guess. I've battery pulled a bunch of times already and I'm not sure what else to try, but any ideas? Phone is stock btw.
Sent from my Xoom using Tapatalk 2
In case anyone experiences this:
Well took it into Sprint last night and the tech couldn't do anything so he wiped the phone back to stock.
Upon rebooting the phone froze. He went to try it again and the phone wouldn't respond. Went and got a new battery again nothing. My phone was a brick. He went and told his boss and I got a brand new phone, glad it was within the 14 day window.
Kind of a pain and I certainly hope it was just a fluke.
The good news is my phone had already gotten 3 slight screen surface scratches which I have no idea as to how cause I'm very careful with my phone. So this time around I put a screen protector on this thing. Guess the Gorilla Glass on my old Epic was no joke as I had that for almost 2 years with no signs of wear and tear.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2

Phone stopped working?

Hi
I've had my note 2 since october, and today went to unlock it noticed nothing was happening.
I removed the battery and reinserted nothing.
When I plug it into the charger, the red light flashes every so often.
Just completely out of the blue...
Anyone know whats up? I really don't want to have to wait 2-3 weeks for another phone from Phones 4 U.
Can you get into recovery or download mode? As long as you can do one of those it should be ok
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msx999 said:
Hi
I've had my note 2 since october, and today went to unlock it noticed nothing was happening.
I removed the battery and reinserted nothing.
When I plug it into the charger, the red light flashes every so often.
Just completely out of the blue...
Anyone know whats up? I really don't want to have to wait 2-3 weeks for another phone from Phones 4 U.
Click to expand...
Click to collapse
Classic symptoms of SDS, unfortunately.

stock s3 power on issue.

hey all. iv had the s3 since it came out. last summer i had an issue where my s3 was just randomly turning off and it would not power on. i would even pull the battrey out and put it back in, only when i put the battery back in the s3 would turn its self back on and say "samsung" then the s3 logo but then turn back off!!! it would do that every time i pulled and put back the battery.
i ended up just getting a new battery and it solved the issue .
starting last night the SAME thing is happening to me. does anyone have this issue? what is the fix for this?
Check the power button make sure it's not getting stuck. Also check the connection points for the battery make sure none are bent.
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im pretty sure i have the "sudden death" issue. how do i fix this?
it is officially the sudden death issue.
but instead of me sending it to sprint and them not knowing what to do i shipped it off to samsung. =/
no phone for about 2 weeks now. =(
You didn't think of walking into sprint and seeing if they give you a new device. It is a hardware issue.
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i didnt buy my s3 from sprint or a store. i got it from crigslist. i have no insurance on it. Im not letting sprint charge me like 400 dollars.

[Q] Help!!!!! Screen going on and off idk what to do!!!

first of all thank you for taking the time to read through this.
Yesterday I woke up and reached over to check my LG G3. I had left it charging overnight as I usually do and while the phone was still plugged in and I tried to go through my notifications, the screen flickered and went off. I was puzzled cause the phone was fully charged and the screen has no cracks and barely any scratches. I was trying to restart it and the LED light started flashing as I heard a notification sound.... I proceeded to take out the battery hoping thatd help out and nothing.
I thought my LCD took a **** on me but I tried to restart the phone once more about an hour later and then the LG logo came on shinny as ever. Then the AT&T logo, I thought all was well but then the screen flickered again and went off. A few moments later I started to hear more notification sounds and I saw the LED light start blinking.... everything in the phone works except the screen.
I changed my sim card to an old blackberry knock off so I wouldnt be cut off from the world while I went to work and when I came home I tried to play with it once more and the phone started working normally! As I was playing with it I raised the brightness and the screen started to flicker again but did not shut off. I immediately brought down the brightness and the phone seemed to work normally I then tried to open the camera and the screen went off completely same happened when I tried to refresh an app. What could this be? the battery? currently I the screen doesnt stay on for more than 10 seconds and does not work at all when plugged in to charge
Also in the last couple of weeks I was experiencing overheating but I assumed it was because of the rise in temperatures and the fact I spend most of my day outside and Im constantly using my phone. I am also guilty of using my phone while charging.
Any input you may have is going to be helpful. I need to figure this out as I use my phone to work more efficiently.
Thank you in advance!
I am having the same issue. I'm going to contact LG about this on Monday.
dKJon said:
I am having the same issue. I'm going to contact LG about this on Monday.
Click to expand...
Click to collapse
got answer ?
Yeah, they changed the entire display and said that the error could come from a defect battery. So i bought a new one and hoped for the best.
I still had the error today. I will try installing another rom so I can be sure it isn't the software.
Or else LG will be getting it again.
Sent from my LG-D855 using XDA Free mobile app
Well, they got it again... Twice. They changed the LCD panel and the mainboard. It seems that the latter fixed it. I got it back on Saturday and haven't had any problems since then.
Fingers crossed
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I forgot about this post but I used my warranty last year and got a new phone or refurbished. They didn't tell me. Here I am a year later with the new phone and the same problem came back. The only thing that seems to work is baking the main board at 350 for 10 minutes and letting it cool down in the oven for 30 yet the problem comes back. After a week or so. I'm convinced the overheating of the phone is he culprit
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